[Resolved] Not getting push notifications? This may help. - General Questions and Answers

While trying to figure out why I wasn't getting my push notifications I noticed that there are a lot of people having this same problem. It doesn't seem to affect just one brand or model of phone. Nor does it seem to be a specific carrier or firmware version. I finally figured out the problem and decided to post this here rather than in the forum for my device. My particular device is a Verizon GS4, rooted, stock firmware, version MK2.
Originally, I had thought it was only Facebook and eBay that I wasn't getting notifications from. It turned out I wasn't getting any of them except text messages and email.
If you are having the same problem, this is why. The problem is that one of your apps is blocking the notifications. For me, it was Yahoo instant messenger. After a whole day searching and trying every solution I could find, I finally just started uninstalling apps that get push notifications. Once I uninstalled YIM I knew instantly that I had found the cause because I got about 20 push notifications, they were all the ones which I hadn't received. It really wasn't until then that I realized just how many apps I wasn't getting notifications from.
The app that's causing you to not receive your notifications may or may not be YIM. It more than likely will be an app which you downloaded and installed, as opposed to one preinstalled on the phone.
My suggestion would be to go through your apps and uninstall, one at a time, any apps you've installed which receive push notifications. More than likely, you will instantly get some notifications when you find the one causing the problem. Once you find the faulty app, you should be able to reinstall it without a problem. If you reinstall it and the problem returns, you will at least know where to begin looking for a solution.
If your problem is only with a specific app, then you may need to check your settings for that particular app. With, for example, the Facebook app, if you uncheck the messages box in settings, you will only get push notifications during certain times. So that may be your problem if its just Facebook. Or similar if its a different app.
I hope this actually helps someone. Any questions, I'm subscribed and I will respond right away.
Sent from my SCH-I545 using Tapatalk

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[Q] not getting email notifications

A few days ago i stopped getting email notifications for my subscribed threads along with new ones I add. I am sure it is set to instant notification and I have not changed any settings, it just stopped. Anyone else have this problem recently? any ideas on how to fix it?
My dad had a similar problem to this one.
Best I can say is double check your settings in your mail app, and then (if you're using android) go into your system settings >> accounts and sync >> mail app of choice (if it's there, I know Gmail is for certain) and be sure that it's checked and then sync your phone again.
In the rare event that the hosting server went down, obviously that would prevent you from getting your messages. There could be network problems somewhere along the way as well, though that's also a rare occurrence.
I am not getting emails from xda at all, on my phone or computer, both to my Gmail. It just seems weird that it stopped all of a sudden.
Sent from my MB865 using XDA
BUMP!
i'm having the same issue with xda, i'm not getting notified for any subcribed thread or any private message, though thats what i've set in my settings.. anyone please get back as i really need that to work for so many things everyday..
omar.abbas said:
i'm having the same issue with xda, i'm not getting notified for any subcribed thread or any private message, though thats what i've set in my settings.. anyone please get back as i really need that to work for so many things everyday..
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for me it turned out that it got marked as spam. I think it was because I got so many in one day.
You woudnt believe it but right after complaining here it started working.
I am facing a similar problem...
Although I did receive email notifs today, for almost all my subscribed threads (its set to weekly)...
However, I am not getting auto-subscribed to new threads that I'm replying to...
This wasn't the case earlier...all my subscribed threads appear in one place in the xda app...but now I need to separately subscribe to each of them...
Typed using a small touchscreen
Anyone resolve this ? It's just started happening to me

[Q] No notifications on the screen turned off (Hangouts/Facebook Messenger)

Hi guys.
November 28 I have a problem with the notifications of Hangouts and Facebook Messenger. If the message comes on the screen turned off it does not notice. It was only when I turn the screen it appears notification. I checked everything, from programs, modifying the change ROM with another version of Android and the kernel. During testing, it does not turn the settings, do not sync anything but I installed hangouts. Also format the memory card. I do not know what to do. I did not change the radio, I do not know what is.
Thanks for any advice.
Felt that no one knows the cause. Strange problem...
Maybe someone is interested. I found this:
[APP][2.2+][ROOT][FREE][12-SEP-2013] Push Notifications Fixer v4.1
Google Talk disconnecting repeatedly, also affecting push notifications
I will check. Strange that only me that problem exists.
No change. Push Notification with Hangouts and Facebook Messenger comes along with notification of new mail with Gmail (including notification push). I do not know what else to do...
Be sure you're not the only one.
I'm struggling with the exact same problem on my HTC One XL for mothes.
Nothing helps.
I'm mad by now...
So do I. So far I have not found this method, and lost a substantial functionality.
I tried to contact Google several times, but no response. Waiting for service updates to version 4.1.31 google, as nothing will change that sell Sensation...
Problem solved, it turned out that I had no Z710 Sensation, only Sensation 4G. I do not know what exactly is different except that 4G was available in T-Mobile.

Mail count incorrect

Title pretty much says it all!
On my phone (Note 4) the unread mail count is currently one. On the S2, it is twenty-eight. Scrolling through the mail on the S2, I can see emails that I deleted days ago. Am I perhaps missing something from the settings?
(The emails relate to gmail and Google Apps mail)
Many thanks
KJ
I have the same exact issue. I emailed Samsung and they told me to do a factory reset to correct the issue as they have not heard of this bug from the latest update. A factory reset did NOT correct the issue. I believe the latest update caused the issue but convincing Samsung is another story. I was going to call them on Friday to see what the story is but does anyone else know what is going on here?
So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.
Murphinator2000 said:
So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.
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I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.
rgburress said:
I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.
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Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.
Murphinator2000 said:
Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.
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That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.
rgburress said:
That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.
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Ahhh ok I got ya. If the app is open, no notification, therefore no email on watch. Nice. I wondered why Samsung decided to handle emails like this to begin with. It would have been easier to just read from the phone or something instead of this convoluted sending notifications of future emails. That way I could access all the emails at once as well.
Yeah I agree, not sure what the thoughts were with it either. Owell, hopefully they will have some tweaks to it. The good thing is that it really isn't a big concern. If I already saw the email on my phone before the notification came in then I'm not that concerned about seeing it on my watch. The situation just won't come up very often as I don't just stare at my email app waiting for emails to come in haha. Just more of thought it was an interesting way they did things. Would be nice to know how that back end for that is working.
Either way, maybe it is because it is my first smart watch, but so far I'm still loving it even with some bugs and a lack of apps.
I just got a s2 classic, I am experiencing the same issue, I delete the messages from my phone, and they still show on the watch, I have tried removing gear from my phone and reinstalling, but it did not work, I still have the same issue.
any other people have this issue and have any other advice on fixing it.
thanks

gmail not pushing mail

So, ever since the N update on my S7 and now on the S8, my email doesn't push/sync right away at all anymore. I have to go into the email for it update. I'm not sure whyy it's doing this. I haven't set it up that way, have background data allowed, and don't have any battery saviors set up to do this...
Any ideas on this why this is happening?
Nougat's overly aggressive doze is the cause here. Fix: https://androidtutorial.net/2017/05/02/fix-delayed-push-notifications-galaxy-s8s8/
The option under Special Access you want to look at is Optimise battery Usage.
I have the same issue. I have gmail set so that it is NOT Optimized for battery. I still don't get gmail updates (and therefore no notification) until I open the app (usually). Sometimes I do get the notification soon after the email is sent to me. Rather random.
After messing around for a while, I think it is a no notification thing and not a lack of synchronizing the emails. If I send myself a gmail, I get no notification, but I can look in my google account and see where gmail has synchronized. Then I go to gmail and the message is there.
^yep, could be related...but how to resolve?
Possible Solution - Worked for Me (So Far)
galaxys said:
^yep, could be related...but how to resolve?
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So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
Smithfolk4 said:
So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
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I deleted data for the app. That also fixed the problem (for now anyway)
This has been an ongoing issue for me for over a year. It was an issue on this phone, my S7 edge and Note7.
Often I will see an email on my phone, read and archive it, then go about my business. Several hours later I go into Gmail on my PC and that email is still sitting there, unread.
Actually sending out an email on the phone seems to make the sync update, but other actions like reading, moving, or deleting emails doesn't. I've had times where my emails were still unread on the Gmail website 12 hours after reading them on the phone. I have the app's battery optimization settings turned off, and I have even gone into the app several times during that period and pulled down to check for new messages. It's pretty awful that the sync has such serious issues and nobody is fixing it.
Deleting the app's updates doesn't work for me. It might fix the issue briefly, but it always comes back pretty quickly, even without any updates to the app.
The only thing that fixed the issue for me was installing an app called something like "Gmail Push Fixer". It worked wonders on my S7 edge. Unfortunately, the app requires root so it isn't an option on my Snapdragon S8+.

Apps don't show notifications until opened and can't get started by other applications

Dear XDA Forum!
first: yes i used the search function although i couldn't find a thread which addresses my issue in general, also i tried a few of the fixes regarding the notifications although it didn't solve my problem.
Phone: Doogee S88 Plus
OS: Android 10
I received this phone a while back and i'm pretty happy about it, although i noticed a very strange behaviour regarding nearly all apps.
Apperantly, every app that isn't a foreground app, will get killed or at least will not send notifications until they are opened which, you sure can think, is damn annoying.
Also, apps won't start with Android Auto, except Google Apps like News, calendar, maps and such. Spotify, Audible and every "external" apps will refuse to start on android auto until i open them manually on the phone, then they will show up on my car as well.
i checked the installed software and noticed a preinstalled energy saving app (which is funny with an 10Ah battery but well ) called com.cydroid.softmanager
Thinking this could be an issue i uninstalled/deactivated the app via ADB, although it didn't get better in any form.
And yes, of course i checked the battery optimization which is turned off for the usual apps which send notifications like Signal, Threema, Outlook, Authenticator and such
As i use Signal as my SMS/MMS app, i can say that i will not receive SMS/MMS notifications as well, i will receive them if i use the standard SMS app Messages though.
Also notifications in general are activated.
Maybe it has something to do with Doze? I'm currently at my wit's end.
I already thought about rooting the device, although it doesnt seems like that there is any rom out there for it, it has the option for OEM Bootloader unlock in the dev options though, but to be honest it's been a long while since i rooted android devices except from Samsung.
Hopefully you guys can help me!
Kind regards
**edit**
also i think it has to do with the background apps in general since foreground apps like my VPN (Cyberghost) will keep running without issues
also i noticed if i restart the phone all the apps will start correctly in the background, so it seems, since i'll get the notifications immediately

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