[Q] Music glitches and erratic skips. Hardware or software? - Nexus 5 Q&A, Help & Troubleshooting

Whilst listening to locally stored tracks on Google Play or cached/streaming songs on Soundcloud, I experience odd audio playback behaviour on my Nexus 5.
Music sometimes skips to random parts of the track - with earlier or later parts of the song disrupting the order of the song. It's as if I tapped a random part of the track's time bar. Very frequently these random sections then repeat. On other occasions one part of the song will simply repeat over and over again (up to 5 times). Most commonly, a song will just skip a couple of seconds ahead of itself once or twice.
This issue happens only occasionally, but it's very annoying and worrying when it happens. It's also very difficult to reproduce under controlled conditions. There is very little rhyme or reason to when it happens. In the past I've noticed the problem, checked the phone, restarted the song / app and the problem goes away. I've searched for the problem on google and xda, but can't find anything relevant.
What would be your take on the problem? Is this a hardware or a software problem? Should I factory reset or RMA? Everything is entirely stock and I have no other problems with the phone.
Some crazy speculative theories: Maybe the phone's low power music playback state causes this problem. Perhaps the device sometimes mis-reads song data in its memory. Or maybe it's just an app / playback software bug. I don't think the song data itself is corrupted because different parts of songs skip each time and sometimes songs play back without any problems at all

Are you stock?
Sent from my Nexus 5 using Tapatalk

markdapimp said:
Are you stock?
Sent from my Nexus 5 using Tapatalk
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yup

I doubt it's a hardware issue...have you tried different music players?
Sent from my Nexus 5

Try doing a factory reset it Doesn't hurt to do one
Sent from my Nexus 5 using Tapatalk

Related

[Q] Google Music doesn't advance songs with screen off.

I haven't seen this posted anywhere, but no matter which rom I use (tried them all, currently on Revolver 0.2) when the screen is off, Google Music won't advance to the next song in the playlist. It buffers and is loaded because as soon as I hit the power button to turn the screen on (don't even have to swipe to unlock) the next song starts playing.
Anyone else have this issue or an idea of how to fix it? It's frustrating only listening to one song at a time. Thanks!
noticed that aswell i had it also play a few songs before i had to repower it.
Same here. But worse, when I turn on the screen to advance the song, there is now crackling and static in the audio, which only goes away by closing and restarting the Music app.
Sent from my Transformer TF101 using XDA Premium App
Yeah, I get the crackling too, but I've found that it goes away if I just pause it for two seconds and then resume playing.
Very annoying indeed, unless you set the screen to never turn off. Anyone know of any 3rd party app that can advance through the songs?
I think this is an issue with Google Music. I sometimes have the same issue with GM on my Evo.
I have no issue with GM on my MyTouch 4g.
Mine advances to next songs fine with screen off, been using it for a couple weeks, in fact I'm listening to Adema now on it as I work and it's advancing fine with screen off.
Change your WiFi Sleep Policy to never. I think what's happening is that when its going to the next song, WiFi is deactivated because your tablet is in idle status.
zephiK said:
Change your WiFi Sleep Policy to never. I think what's happening is that when its going to the next song, WiFi is deactivated because your tablet is in idle status.
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My Tf wifi is set to never, still has the same problem. Google Music has a bug, all of my other music players work flawlessly. The GM pause even happens to me with local music.
Ignore me I should have read the thread title before posting, apologies to all!
NeoStuey said:
Just install ubermusic from here. By the developer of LauncherPro
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ubermusic doesn't support Google Music.
Guess you don't know what Google Music is?
Google Music syncs with a online playlist. More info @ http://www.engadget.com/2011/05/11/google-music-beta-walkthrough-what-it-is-and-how-it-works-vide/
Thanks, to be perfectly honest I skim read the title and just assumed it was the stock music player app that was being referred to as that has exactly the same issue. I knew of Google music before.
Sorry for the misplaced reply.
Looks like this is fixed in 3.2, at least on mine. No more reaching for the power button to goto the next track. Thanks Google.
Sent from my GT-I9100M using XDA Premium App
Happening to me on 3.2 but on my acer iconia both the lack of next song and static
I'm on the latest firmware and it doesn't seem to be fixed. Clear Data and everything else doesn't seem to work as well. Any ideas?

Google Play Music Skips

I'll start with this:
I'm on build 20 of klin1344's PACman rom
Newest version of Play Music
AC!D sound mod installed
-if I recall correctly my issue existed before I installed acid.
What I've been experiencing is skipping while playing music through be play music app. Not skipping as though it's struggling to buffer, but whenever I tap the screen, within as well as outside of the app. The issue isn't new to today's update, as it's been a problem I've always dealt with. It also doesn't have anything to do with streaming music vs playing music stored on the device, skips while tapping occur regardless.
I've searched around to no avail, so I do hope one of you can be of assistance.
Thanks
Sent from my SCH-I535 using Tapatalk 2
I have had this issue since I got my S3 a few weeks ago too. When I unlock my phone, type in password, or otherwise click the screen, the music skips.
This even happens when I am using Spotify to play music.
EDIT: BTW I am on AOKP ROM.
I failed to mention that poweramp runs smooth as a baby's bottom. Not the case with play music.
Sent from my SCH-I535 using Tapatalk 2
playback probelms
I have the same problem like it will return to the lock screen and then the Google music widget and the camera widget like combined and start flickering. this is when playing a song stored on the device as well as the new Google music access they came out with. Mine just pauses forever though and its annoying. I also have power amp and it works beautifully. this happens whether I'm on WiFi or cell data. Good thing this is a free 30 day trial!
jonnyboiii said:
I failed to mention that poweramp runs smooth as a baby's bottom. Not the case with play music.
Sent from my SCH-I535 using Tapatalk 2
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Cauchon said:
I have had this issue since I got my S3 a few weeks ago too. When I unlock my phone, type in password, or otherwise click the screen, the music skips.
This even happens when I am using Spotify to play music.
EDIT: BTW I am on AOKP ROM.
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jwattt said:
I have the same problem like it will return to the lock screen and then the Google music widget and the camera widget like combined and start flickering. this is when playing a song stored on the device as well as the new Google music access they came out with. Mine just pauses forever though and its annoying. I also have power amp and it works beautifully. this happens whether I'm on WiFi or cell data. Good thing this is a free 30 day trial!
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I actually did end up figuring out what was wrong. A simple disabling of the system touch sounds and you're good to go. It was trying to compensate for the sound at the same time as playing the music, like when you get a text message it lowers the volume, plays the notification sound, and resumes at normal volume.
Jwattt I don't know why that happens, but it also happens to me. Weird.
Sent from my SCH-I535 using Tapatalk 2
I'm currently running liquidsmooth 2.4 on 4.2.2 android and there is no system touch sounds option. I believe this is only for touchwiz roms? I think my problem is something to do with how the widget is handled on the lockscreen. I know it's not just this rom too because I switched from MROM and before that deviant xone and since they are all pretty much based of Cyanogenmod I think it's some kind of mis match somewhere.
jonnyboiii said:
I actually did end up figuring out what was wrong. A simple disabling of the system touch sounds and you're good to go. It was trying to compensate for the sound at the same time as playing the music, like when you get a text message it lowers the volume, plays the notification sound, and resumes at normal volume.
Jwattt I don't know why that happens, but it also happens to me. Weird.
Sent from my SCH-I535 using Tapatalk 2
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I had this problem as well and turning off the lock screen widget fixed it.

[Q] Google Play Music All Access plays Songs muted sporadically

Device: Nexus 5 on 4.4.2 stock
Problem: When listening to Music on Google Play Music Songs often suddenly play muted. Starting the app and listening the music always works fine, the problem occurs at various intervalls after starting to listen. This always happens at the beginning of a new song. The app is showing correctly that the music is playing but I can't hear any music. Skipping to the next track or restarting the Song "fixes" the Problem. Happens during Streaming as well as Songs stored on my Device. Factory reset didnt fix the Problem. Sometimes this happens two Songs in a row, sometimes like 1 out of 10 Songs. Very annoying though if you're riding your bike or if you want to listen to music with friends if you have to skip songs all the time to avoid random akward silence. Didn't have this problem on my old SGS3.
I have this problem occasionally too. Doesn't seem to be any pattern to it but it does happen at the beginning of the next song. Just sits there with dead air until I skip to the next one. Very annoying.
sent from my hammerhead
I would sometimes have this problem if I was going from a song that is on my device to a song that isn't on my device that was in the cloud. I would skip to the next song and then back and it would work fine, is this similarly what you are experiencing? I do not have a solution just sharing your pain.
mistahseller said:
I would sometimes have this problem if I was going from a song that is on my device to a song that isn't on my device that was in the cloud. I would skip to the next song and then back and it would work fine, is this similarly what you are experiencing? I do not have a solution just sharing your pain.
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nope for me it's all with songs that are on my device... hope someone chimes in with a solution, the only thing I can think of is some of my media files might be in a different format (mp3, mp4, etc) but my understanding was all formats were compatible...
mistahseller said:
I would sometimes have this problem if I was going from a song that is on my device to a song that isn't on my device that was in the cloud. I would skip to the next song and then back and it would work fine, is this similarly what you are experiencing? I do not have a solution just sharing your pain.
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If what you describe is the actual cause of the glitch, you did find a workaround: Make sure each playlist is comprised of either "on device" music or "in the cloud" music, but not both.
Sent from my Nexus 5
Cool but I'm experiencing this with all music on device
sent from my hammerhead
ldubs said:
Cool but I'm experiencing this with all music on device
sent from my hammerhead
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Did you ever resolve this, I'm having the same issue on a galaxy note 3, with music stored on my device, every time it moves the next track the song is muted, hitting stop and then play fixes things. Very frustrating.
did you fix it
Having this problem cm11 htc one m8 pls halp

[Q] Music playback keeps pausing. Who has a fix?

My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks
I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks
Bump for info
I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app
Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app
I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.
Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T
OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?
^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks
Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.
Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.
Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?
I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk
Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app
I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
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Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.
I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.
Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem
I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony

Music playback going haywire, stopping starting, skipping, and muting

I've been trying to listen to music on my phone recently and I cant at all it seems. I can't even listen to it for 5 minutes on any player both pulsar and musicolet do this. They stop randomly they start again the music is muted, they skip songs randomly. I was literally walking along the path, with the screen watching my phone go haywire like it was possessed. Skipping songs constantly, and muting and stopping and starting.
I hope this can be fixed because music is my main use for the phone. I'll have to return it, if I cant even listen to music on it.
Do you by any chance were using earphones?
If a cable breaks there may be such behavior.
0xPraeT0Rian said:
Do you by any chance were using earphones?
If a cable breaks there may be such behavior.
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Yeah I do, my headphones work perfectly fine when plugged into other things though.
calabi said:
Yeah I do, my headphones work perfectly fine when plugged into other things though.
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Try to do it the other way around.. get another set of headphones to your phone and see if the problem still occurs... If not, problem solved, cable broken..?
calabi said:
I've been trying to listen to music on my phone recently and I cant at all it seems. I can't even listen to it for 5 minutes on any player both pulsar and musicolet do this. They stop randomly they start again the music is muted, they skip songs randomly. I was literally walking along the path, with the screen watching my phone go haywire like it was possessed. Skipping songs constantly, and muting and stopping and starting.
I hope this can be fixed because music is my main use for the phone. I'll have to return it, if I cant even listen to music on it.
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Click to collapse
When was the last time that you had a factory reset?
Are there any other issues with other apps?
Sent from my ONEPLUS A6003 using Tapatalk
RASTAVIPER said:
When was the last time that you had a factory reset?
Are there any other issues with other apps?
Sent from my ONEPLUS A6003 using Tapatalk
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I just bought the phone, the only other issue is it crashes my wifi every time it connects, which I think is to do with the Asus router.
But anyway I think I may have solved the problem, I changed the battery optimisation for pulsar to don't optimise and that seems to have worked no problems for 2 days now.

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