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So I followed this guide (http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision#Rooting_the_G2) to root, S-OFF, etc. my HTC Desire Z which is on Bell's network with a data plan and everything, and everything was going pretty well. Then I downloaded this ROM (http://forum.xda-developers.com/showthread.php?t=822908) to de-brand my phone and it worked as well and everything is fine, except for one thing. The mobile network isn't working. My Wi-fi and normal cellular network that handles phone calls and SMS works, but I can't access the internet when there is no Wi-fi. Normally, when I would connect to the network, an icon would appear in the status bar showing when it was sending out and receiving information and what kind of connection it was (3g, etc.). Now, it doesn't appear when I turn on the Mobile network and I can't connect to the internet without Wi-fi. If anyone could help me fix this, I'd really appreciate it. Thanks.
Is it enabled in the settings and did you choose the right network type to use?
I recommend setting it to automatic.
Dark3n said:
Is it enabled in the settings and did you choose the right network type to use?
I recommend setting it to automatic.
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Click to collapse
Yes, and yes. The network is set to bell and the network selection is set to automatic.
Hi,
I am unable to use 3G on htc desire. I have set the correct APN. The problem is that when I choose "WCDMA" as the network mode, it automatically switches back to "GSM only". The place where I live has no problem with 3G availability. I feel the problem lies more with my handset. Can someone please help ? Is there anything that I can do to get rid of this problem. My phone has lost its warranty since I unlocked it.
Have you tried any other operator sim card? It's a good troubleshooting to do when this kind of problems happen...
Had problems like that before and it was an incorrect APN setup.
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
rkk1 said:
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
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Click to collapse
Are you using any kind of widget to switch APN on / off, 2G/3g ?... I noticed that for example, Widgetsoid can mess with 3g connection so much that sometimes you need to remove it and reboot the phone so you can get things working again.
Try using another SIM card too. It may give you a clue on what's going on: wrong settings / card with no data activated / etc ...
I am not using any widget to turn on/off the 3g. EDGE services work on my mobile while 3G is not working. If I use the sim card on to a different mobile, 3G works fine without any problem. Tried using another sim card with 3G data activated and that also did not work fine for me on HTC Desire.
Hello there, i just got this phone 3 weeks ago and since i have wifi i didnt test the 3g conection before. i activated a data pack and i just realized that my 3g doesnt come on at all. the screen shows 4g left side of the signal strengh but it doesnt work at all. i got at&t version. i confirmed with my carrier and i did activate data, they even helped me to set up the apn but is still not working. can you helpe me? thanks!
PD: they said they couldnt have done more because they dont support that type of device
Does it say 4G or 4G LTE? The at&t icons are a bit different I'd you're not used to them.
4G = hspa
4G LTE = LTE
So if you're getting the 4G icon you are actually getting 3G hspa speeds.
Sent from my Evita
If another carrier besides AT&T, you will need to find the APN settings for your carrier and manually enter it into Settings>Mobile network settings>Access point names. Select "New APN" and enter the correct settings for your manufacturer.
The 4G icon simply means a network is present, it doesn't mean you are connected to it.
thank you for helping people. whel actualy i wouldnt mind getting 3g network access, the point is that i dont have internet access at all. i called my carrier (Claro - El salvador) and they helped me to set up the apt but is still not working. i was wondering if there is something else i could try to fix this
nevermind, i finally fixed it
Please share the fix so the information is available for anyone who might have the same problem in the future.
Sent from my Evita
Please share the fix so the information is available for anyone who might have the same problem in the future.
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Click to collapse
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Thankyou, these threads live on long after we're finished with them so it's important to have the information readily available for future troubleshooters.
Sent from my Evita
tolonuia said:
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
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Click to collapse
I'm guessing you either had not entered the APN info exactly correctly the first time. Or also, after entering the APN you actually have to select it as the "active" one on the list of APNs (making sure it has the colored dot next to it). Maybe it did need a factory reset, but this shouldn't be necessary just to change APN.
Happy you got it figured out.
I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here
fabiooli said:
I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here
Click to expand...
Click to collapse
Despite what your operator says, check your phone is configured correctly. Check the APN - copy it from someone else with the same phone on the same network. Which one are you on? Go into the network options and select 4g, or 3g, etc, one at a time. Select the network to connect to manually; you might have a 2g, 3g and 4g connection to chose from; try all of them.
If that fails, especially with what you said about your brother's sim card, it does sound like it's faulty.
fabiooli said:
I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here
Click to expand...
Click to collapse
Download Internet and MMS. Under settings, More, Internet Settings.
Double check that you have a tick box in Mobile data traffic under settings, More, Mobile Networks
If that doesn't work, then select Mobile networks, Network Operators, note this is quite slow, but should show a list of carriers or bands. Select the one for your sim, which will re-establish with the carrier (and should download the APN's) Access Point Names. If not talk to your operator what these should be and add them if they don't exist (they normally will have info about them on their internet sites.
danw_oz said:
Download Internet and MMS. Under settings, More, Internet Settings.
Double check that you have a tick box in Mobile data traffic under settings, More, Mobile Networks
If that doesn't work, then select Mobile networks, Network Operators, note this is quite slow, but should show a list of carriers or bands. Select the one for your sim, which will re-establish with the carrier (and should download the APN's) Access Point Names. If not talk to your operator what these should be and add them if they don't exist (they normally will have info about them on their internet sites.
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Click to collapse
That worked. I could not configure APN manually, it would not save no matter how many times I configured it. SO I used an APN APP from plaster and it worked. Thank you for the enlightenment!
good to hear it worked out
I installed a Teyes CC3 unit about a month ago. I have a Verizon unlimited data plan and hotspot so I was using this combination to receive WiFi. It was a bit inconsistent so I called Verizon and negotiated a good monthly rate for an added android tablet line. I picked up a sim card from Verizon and installed it in the sim card slot as shown in the Teyes direction or what appeared to be the sim slot. The unit indicates 2 sim slots but I could only locate one. The exposed sim slot was poorly installed and it was tricky to insert the sim card. I now wonder if the two sim slots are hidden behind the perimeter trim? After installing the sim card it did not show up on the sim card interface. I called Verizon to activate the sim card to confirm it was properly installed and the rep. stated that Verizon does NOT support the Teyes android unit! Question: 1. Could anyone confirm if they have been able to connect to Verizon with a Verizon sim card? 2. Is the sim slot(s) visible on the unit or are they buried behind the plastic trim piece. Thank you
Does it have an external sim reader.The joying I have has to have the card all the way to the right on the reader for the unit to pick up the card.I am also trying to get onto the Verizon network, but no dice. I had to trick the network into thinking my unit is a phone for them to give me service, that's as far as I got. Still playing with the APN settings, but nothing get.
Did you ever find an answer to this? I have a verizon sim card as well. Shows 4G but no actual data
Didn't pursue this further after Verizon stated they don't support the T'eyes unit. I just use Hotspot on my unlimited data Verizon plan. I downloaded a Hotspot Automatic app so with Hotspot activated my phone automatically connects to the T'eyes when I turn on the radio. Works fine.
Slice235 said:
Didn't pursue this further after Verizon stated they don't support the T'eyes unit. I just use Hotspot on my unlimited data Verizon plan. I downloaded a Hotspot Automatic app so with Hotspot activated my phone automatically connects to the T'eyes when I turn on the radio. Works fine.
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Click to collapse
What app did you use?
I don't think these support VZW radio bands.
Just set mine up with VZW, so I was wrong, it must have been my USMobile SIM that didn't support VZW network.
Palumbum said:
What app did you use?
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Click to collapse
App is HotSpot Automatic by Christian Heinisch
See, I still want this to work without my phone hotspot because I'm not the only one who drives the car (and/or has an unlimited plan).
I have a spare Verizon sim for the summer that I'm parking (Visible, my kid is going away to camp) and I notice that when I put it in, I'm getting bars, and a 4G/lte icon. It is connected to the network, but I think the APN just won't populate and it won't let me set it manually.
If it didn't work, there wouldn't be bars I think. I mean, it's obviously registering itself on the network. I've used this sim in plenty of "unsupported" phones before, as long as it supports the right LTE bands, Verizon is basically a GSM carrier now. They will tell you otherwise, but even GSM unlocked phones seem to work in my experience as long as they are activated elsewhere first.
Got it working!
Please share exactly how you’ve accomplished or can you send me a dm? I have been at this for months, spending hours then giving up. Please! That’s awesome
dishe2 said:
Got it working!
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dishe2 said:
Got it working!
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Click to collapse
By that I mean how did you identify what the APN settings would be? I can’t seem to find something that works.
Did you try to copy the settings from your phone?
Palumbum said:
By that I mean how did you identify what the APN settings would be? I can’t seem to find something that works.
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Click to collapse
j-5 said:
Did you try to copy the settings from your phone?
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Yeah I’m unable to view them on my iPhone. Google says if carrier allows to check in cellular data settings but mine don’t show there
Palumbum said:
Yeah I’m unable to view them on my iPhone. Google says if carrier allows to check in cellular data settings but mine don’t show there
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Click to collapse
Sorry, you can try googling the apn settings for your carrier, or maybe put it in an Android phone. Or contact your carrier and ask them. There isn't really a network-wide setting that we can give you. I can tell you what I used on my visible line, but it's different then page plus or Verizon post paid or any other Verizon line would be so I'm not sure how useful it would be unless you're also using Visible.
I was able to get internet working on my Teyes CC3 with the following settings, although I will mention that I had to use a 3rd party APN app to unlock the edit function as default it is locked through the android interface.
I spent 2 hours trying to use other recommended APN settings using mms.vtext.com etc and they never worked.
Any options not listed were left as blank, no set, etc.
Verizon Post-paid 4G LTE Unlimited Data Line with a valid Verizon compatible device IMEI
Name
Internet
APN
VZWINTERNET
MCC
311
MNC
480
APN type
default, supl
APN Protocol
IPv4/IPv6
APN Roaming protocol
IPv4
BEARER
HSPA, GPRS, EDGE, eHRPD, UMTS, LTE, HSPAP, IWLAN, HSDPA, NR, HSUPA
sting0387 said:
I was able to get internet working on my Teyes CC3 with the following settings, although I will mention that I had to use a 3rd party APN app to unlock the edit function as default it is locked through the android interface.
I spent 2 hours trying to use other recommended APN settings using mms.vtext.com etc and they never worked.
Any options not listed were left as blank, no set, etc.
Verizon Post-paid 4G LTE Unlimited Data Line with a valid Verizon compatible device IMEI
Name
Internet
APN
VZWINTERNET
MCC
311
MNC
480
APN type
default, supl
APN Protocol
IPv4/IPv6
APN Roaming protocol
IPv4
BEARER
HSPA, GPRS, EDGE, eHRPD, UMTS, LTE, HSPAP, IWLAN, HSDPA, NR, HSUPA
Click to expand...
Click to collapse
Could you tell me the name of the apn app you used. I'm not having much luck finding one that works
sasquatch23 said:
Could you tell me the name of the apn app you used. I'm not having much luck finding one that works
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Click to collapse
I ended up using this one.
Change APN - Apps on Google Play
A fast link to APN Settings
play.google.com
It just opens the default android settings, but it does let me save what I change. The other app in the previous posted video did NOT work for me on my teyes cc3
sting0387 said:
I ended up using this one.
Change APN - Apps on Google Play
A fast link to APN Settings
play.google.com
It just opens the default android settings, but it does let me save what I change. The other app in the previous posted video did NOT work for me on my teyes cc3
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Click to collapse
Hate to dredge up this old chestnut, but did your settings stick? I added the APN, but it disappeared after a time. Any way to get it to stick?
j-5 said:
Hate to dredge up this old chestnut, but did your settings stick? I added the APN, but it disappeared after a time. Any way to get it to stick?
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Click to collapse
Happy to help.
The settings did save. I rebooted the cc3 unit, and I had data and continue to have data. I did want to try editing the settings a bit, but I noticed when I opened the app and opened the APN settings, that they were blank, despite that my APN settings were still saved in and working in my unit. So yes the settings did stick, I continue to have data and it works perfectly fine, except if I open the app and try to view the settings they will display as blank as if they are not there, but my unit is working!
sting0387 said:
Happy to help.
The settings did save. I rebooted the cc3 unit, and I had data and continue to have data. I did want to try editing the settings a bit, but I noticed when I opened the app and opened the APN settings, that they were blank, despite that my APN settings were still saved in and working in my unit. So yes the settings did stick, I continue to have data and it works perfectly fine, except if I open the app and try to view the settings they will display as blank as if they are not there, but my unit is working!
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Click to collapse
yeah, mine showed for a bit, then disappeared and I have no data and no amount of adding new ones gets me data again :/