[Q] No 4G/LTE/3G connection - Xperia Z3 Q&A, Help & Troubleshooting

I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here

fabiooli said:
I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here
Click to expand...
Click to collapse
Despite what your operator says, check your phone is configured correctly. Check the APN - copy it from someone else with the same phone on the same network. Which one are you on? Go into the network options and select 4g, or 3g, etc, one at a time. Select the network to connect to manually; you might have a 2g, 3g and 4g connection to chose from; try all of them.
If that fails, especially with what you said about your brother's sim card, it does sound like it's faulty.

fabiooli said:
I have the D6633 and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normally. It even recognizes both sim cards connected. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software... Starting to get anxious here
Click to expand...
Click to collapse
Download Internet and MMS. Under settings, More, Internet Settings.
Double check that you have a tick box in Mobile data traffic under settings, More, Mobile Networks
If that doesn't work, then select Mobile networks, Network Operators, note this is quite slow, but should show a list of carriers or bands. Select the one for your sim, which will re-establish with the carrier (and should download the APN's) Access Point Names. If not talk to your operator what these should be and add them if they don't exist (they normally will have info about them on their internet sites.

danw_oz said:
Download Internet and MMS. Under settings, More, Internet Settings.
Double check that you have a tick box in Mobile data traffic under settings, More, Mobile Networks
If that doesn't work, then select Mobile networks, Network Operators, note this is quite slow, but should show a list of carriers or bands. Select the one for your sim, which will re-establish with the carrier (and should download the APN's) Access Point Names. If not talk to your operator what these should be and add them if they don't exist (they normally will have info about them on their internet sites.
Click to expand...
Click to collapse
That worked. I could not configure APN manually, it would not save no matter how many times I configured it. SO I used an APN APP from plaster and it worked. Thank you for the enlightenment!

good to hear it worked out

Related

[Q] No 3G on HTC Desire Z after perma-rooting and flashing World ROM

So I followed this guide (http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision#Rooting_the_G2) to root, S-OFF, etc. my HTC Desire Z which is on Bell's network with a data plan and everything, and everything was going pretty well. Then I downloaded this ROM (http://forum.xda-developers.com/showthread.php?t=822908) to de-brand my phone and it worked as well and everything is fine, except for one thing. The mobile network isn't working. My Wi-fi and normal cellular network that handles phone calls and SMS works, but I can't access the internet when there is no Wi-fi. Normally, when I would connect to the network, an icon would appear in the status bar showing when it was sending out and receiving information and what kind of connection it was (3g, etc.). Now, it doesn't appear when I turn on the Mobile network and I can't connect to the internet without Wi-fi. If anyone could help me fix this, I'd really appreciate it. Thanks.
Is it enabled in the settings and did you choose the right network type to use?
I recommend setting it to automatic.
Dark3n said:
Is it enabled in the settings and did you choose the right network type to use?
I recommend setting it to automatic.
Click to expand...
Click to collapse
Yes, and yes. The network is set to bell and the network selection is set to automatic.

[Q] Unable to use 3G on unlocked HTC Desire

Hi,
I am unable to use 3G on htc desire. I have set the correct APN. The problem is that when I choose "WCDMA" as the network mode, it automatically switches back to "GSM only". The place where I live has no problem with 3G availability. I feel the problem lies more with my handset. Can someone please help ? Is there anything that I can do to get rid of this problem. My phone has lost its warranty since I unlocked it.
Have you tried any other operator sim card? It's a good troubleshooting to do when this kind of problems happen...
Had problems like that before and it was an incorrect APN setup.
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
rkk1 said:
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
Click to expand...
Click to collapse
Are you using any kind of widget to switch APN on / off, 2G/3g ?... I noticed that for example, Widgetsoid can mess with 3g connection so much that sometimes you need to remove it and reboot the phone so you can get things working again.
Try using another SIM card too. It may give you a clue on what's going on: wrong settings / card with no data activated / etc ...
I am not using any widget to turn on/off the 3g. EDGE services work on my mobile while 3G is not working. If I use the sim card on to a different mobile, 3G works fine without any problem. Tried using another sim card with 3G data activated and that also did not work fine for me on HTC Desire.

Not automatically registering on network (CM 12.1) (VirginMobile UK)

Hi, I'm on CM 12.1 and my OPO won't register on networks at boot (I'm on Virgin UK). I have to manually go to Mobile Networks > Network Operators and select EE (which is a network Virgin uses). After that everything works fine, I have network and data. But if I connect to WiFi, data will be lost when I disconnect and won't come back unless I manually register to the network again. Also, network will drop much more often since I only use EE and the phone won't automatically connect to other networks. If I go to Mobile Networks > Network Operators > Choose Automatically the phone disconnects from network and I get "Emergency Calls Only".
NOTE: The SIM works in another phone without problem. However, my other SIM works perfectly fine in my OPO.
CONCLUSION: My guess is that the settings for the Virgin SIM failed to download correctly. I had to manually add the Virgin APN to use data (which I usually don't have to).
QUESTIONS: Is there a way to reset the SIM settings stored on the phone without factory resetting? I might be wrong, any other ideas on how to solve my problem?
Thanks, Dan

Help with s8+ roaming connectivity

I am currently in Italy using a Vodafone UK sim card, it's been working perfectly (apart from randomly dropping complete signal periodically) but now it's just completely died, as in it won't find a signal at all to connect to any network let alone data roaming. I have contacted Vodafone who said there's nothing wrong at their end and the worst thing is it was working perfectly till this evening. So now it sometimes says emergency calls only or just the ring with a line through it as it cannot find any signal at all. I have tried doing manual network operator selection and automatic but still nothing... Any ideas? It's a g9550 128/6gb
Update I now have 3g data but it says "no network connection" and I cannot send receive texts or phone calls, yet I have full data...
@nugget123
Consequences of buying a CN/HK variant....
They usually have network connectivity issues, not surprising. Try removing the SIM card, turning the phone off, wiping cache in recovery, insert the SIM card, and then reboot. Then manually go and search for a network in settings and force it to connect to Vodafone Italy, should work.
It's working now again, I didn't do anything lol it just started working on its own accord! I'm now in Switzerland and all is good. My life is empty without my phone
It always happens to me when abroad. I am on O2. I have to select network manually and pickup different to the one which auto connect shows emergency calls only. Looks like some cells allowing me to connect but won't pass through calls
Do you also have a usa/china variant?
No, o2 UK from Samsung

S10e is losing connection to mobile network

Hello!
I have this s10e from Verizon and it is network unlock (I talked to Verizon to confirm this), well I bought it new and as soon as I turn it on, it started to upgrade to Android 11. All the update went without any issue, anyway when update was completed. I inserted my SIM card and I did not connect to the mobile network. I went to settings and open connections > Mobile networks change from Global to LTE/GSM/UMTS and manual to select the network. Network selected and I got the message "Can't register on the network" , I try again and it connects but after some minutes it lost the signal and got the message "Unable to connect, try later"
I have try several options, all with the same result, it connects for a while then it lost the connection and it won't reconnect until I try it manually...
These is what I have tried (not ordered in the way I tried them)
- Network Reset (including APN reset to default)
- Manually select the network (I go from Global to LTE/GSM/UMTS and backwards)
- Pull out the SIM, turn off the cell, insert SIM turn it on. When phone turns on sometimes it connects immediately to the mobile network but after it completes the initialization, the cell disconects.
- Erase the cache from the Phone app.
- Wipe cache
- Factory reset
I know it is not the phone because I have a Verizon SIM card and when I inserted it, the cell works flawless, actually since I'm out of USA, the cell connects to the same mobile network (on roaming) I'm trying to use with my SIM card. So I was thinking of downgrade to Android 11 but I found some threads where they reported the same issue (with Android 10) but no solution or they pointed to the workarounds I already tried so I don't think it is an Android 11 bug.
Does anyone knows something about this? any workaround?
Thank you!!
Borrego97 said:
Hello!
I have this s10e from Verizon and it is network unlock (I talked to Verizon to confirm this), well I bought it new and as soon as I turn it on, it started to upgrade to Android 11. All the update went without any issue, anyway when update was completed. I inserted my SIM card and I did not connect to the mobile network. I went to settings and open connections > Mobile networks change from Global to LTE/GSM/UMTS and manual to select the network. Network selected and I got the message "Can't register on the network" , I try again and it connects but after some minutes it lost the signal and got the message "Unable to connect, try later"
I have try several options, all with the same result, it connects for a while then it lost the connection and it won't reconnect until I try it manually...
These is what I have tried (not ordered in the way I tried them)
- Network Reset (including APN reset to default)
- Manually select the network (I go from Global to LTE/GSM/UMTS and backwards)
- Pull out the SIM, turn off the cell, insert SIM turn it on. When phone turns on sometimes it connects immediately to the mobile network but after it completes the initialization, the cell disconects.
- Erase the cache from the Phone app.
- Wipe cache
- Factory reset
I know it is not the phone because I have a Verizon SIM card and when I inserted it, the cell works flawless, actually since I'm out of USA, the cell connects to the same mobile network (on roaming) I'm trying to use with my SIM card. So I was thinking of downgrade to Android 11 but I found some threads where they reported the same issue (with Android 10) but no solution or they pointed to the workarounds I already tried so I don't think it is an Android 11 bug.
Does anyone knows something about this? any workaround?
Thank you!!
Click to expand...
Click to collapse
Just guessing as your have already tried many things.
Maybe you still have Verizon CSC installed what works fine with the Verizon SIM card, but leads to unstable mobile connection with another SIM card.
To check, download unbranded firmware for your region and flash it with Odin on PC via USB cable to your phone.
Use the CSC file ... Not the Home_CSC. This will wipe your data.
How this will help.
It_ler said:
Just guessing as your have already tried many things.
Maybe you still have Verizon CSC installed what works fine with the Verizon SIM card, but leads to unstable mobile connection with another SIM card.
To check, download unbranded firmware for your region and flash it with Odin on PC via USB cable to your phone.
Use the CSC file ... Not the Home_CSC. This will wipe your data.
How this will help.
Click to expand...
Click to collapse
Thank you It_ler! I will give it a try!

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