At Max Brightness display is full of stripes - Moto G Q&A, Help & Troubleshooting

hi guys! i have bought a moto g, recently, i havent unlocked nor rooted
the problem is: when i put at max brightness in the screen appears some horizontal strips, i've tried to take a screenshot, but in there there are no stripes..
its a hardware problem, i think.... some issues?
i must return it to the customer??
thanks

naramsim1 said:
hi guys! i have bought a moto g, recently, i havent unlocked nor rooted
the problem is: when i put at max brightness in the screen appears some horizontal strips, i've tried to take a screenshot, but in there there are no stripes..
its a hardware problem, i think.... some issues?
i must return it to the customer??
thanks
Click to expand...
Click to collapse
Don`t have this issue myself, try a data factory reset if all else fails that may help sometimes. Otherwise it might be a hardware issue. Do you also see these stripes with full brightness in apps like YouTube e.g?

when i use youtube, if i maximize the brightness, youtube slow down and then apper the stripes...
should i reset?

naramsim1 said:
when i use youtube, if i maximize the brightness, youtube slow down and then apper the stripes...
should i reset?
Click to expand...
Click to collapse
Just tried YouTube on full brightess and had no slowdowns whatsoever or any visible stripes. Try a factory reset and if that doesn`t help there may be a problem with the graphics gpu and i would return it asap.

thanks mate!

Does it only show stripes on specific colors?
I had this on my GNex...where i could see this stationary stripes with red or blue at high brightnes settings. Stationary means, that the stripes didnt move even when i was scrolling a red/blue image.
As this is most probably a hardware issue, i send it back to samsung and they replaced the screen...
cheers
Flo

probably is an hardware issue.
the problem is that i live in Italy, and the moto g come from amazon.co.uk... what i should do? contact amazon or motorola?

naramsim1 said:
probably is an hardware issue.
the problem is that i live in Italy, and the moto g come from amazon.co.uk... what i should do? contact amazon or motorola?
Click to expand...
Click to collapse
Mine has the same "issue", visibile only very close on medium-high brightness, it is a glass feature (as the weird reflections visibile on sunlight) and not a display problem, i think.
PS: I live in Italy and i bought the phone on amazon uk too.

Related

screen flicker on low brightness

Do you experience screen flicker for your tablet when;-
1) Brightness set low manually. espicially at night !
2) Auto brightness set but flicker comes again when screen brightness is low in dark room.
3) Wifi is turned on and signal is low.
note : i disable the "auto adjust screen power" and provlem still exist on low brighness !!
My friend has the same problem and he can't figure out the reason :/
In GT2 i don't have this problem but with nexus7 yes.
is that individual problem for this tablet or all of galaxy tab 2 7.0 have this problem ??
please what should do ?
i noticed somethings :
1-screen flicker on low brightness under 20 % when i rise it above 20 % it gone !!!
2-it show clear on background color white !!!
3-that happen sometimes not all time and when i Lighter down screen a little by little the problem gone !!!!!!
waiting your answer ..
thanks
Hi, I've replied your PM.
jaydaman said:
Hi, I've replied your PM.
Click to expand...
Click to collapse
Reply me too. I have flicking problem (flicking on low level of brightness) on my P3100.Android 4.1.2 Official.
I wait your answers..
ilyacool said:
I wait your answers..
Click to expand...
Click to collapse
Since you are using the official firmware, then we can rule out the possibility of a bad modification from custom firmwares as the cause.
First thing to try usually is to see if the problem still occurs after a fresh factory reset, so do backup your stuff first.
If the problem still exists after a factory reset, then it could very likely be a hardware problem with the LCD backlight & you should send the tablet in for servicing.
the problem almost solve when i use app ( screendim)
www.4shared.com/android/h9Qv3UW8/ScreenDimFull.html
why is that ?!! what do you think ?
I have noticed this same problem with GT2, but no where near as often as with my Nexus 7. Ive also noticed my polarized sunglasses have less impact on the GT2 than Nexus 7 when the device is held in landscape position. I've just gotten used to the flicker I guess, because I rarely notice it anymore.
AW: screen flicker on low brightness
Same problem on my tab below 30% of brightness. I'm using Custom Auto Brightness to solve the problem.
Sent from my GT-P3110 using xda app-developers app
Plasmabruzzler said:
Same problem on my tab below 30% of brightness. I'm using Custom Auto Brightness to solve the problem.
Sent from my GT-P3110 using xda app-developers app
Click to expand...
Click to collapse
What program settings do you use?
ilyacool said:
What program settings do you use?
Click to expand...
Click to collapse
For the brightness levels:
Selected Reading, Value
0, 90
10, 105
110, 122
280, 136
520, 149
1200, 167
3000, 186
5000, 195
8000, 206
11500, 220
15500, 255
In Preferences I checked:
Active service x
Disable system autobrightness x
Use sensor filter x
Set brightness smoothly x
Use hysteresis x
Foreground mode x
Visible Icon x
Use service sensor x
In Advcanced preferences I checked:
Hardware acceleration overlay x
Show raw sensor reading x
Hardware acceleration overlay x
I didn't change anything else in Advcanced preferences.
I use CM10.1.
i use app ( screendim ) like i said about one week and it is very simple and the problem almost gone when i put on low brightness !
Actually these are considered workarounds rather than solutions.
I use my Tab 2 at below 30% brightness as well on stock (albeit rooted) ROM, it works just fine.
If the root cause is likely to be a hardware problem, then you should send it in while the device is still covered under the warranty to replace the LCD.
Actually these are considered workarounds rather than solutions.
I use my Tab 2 at below 30% brightness as well on stock (albeit rooted) ROM, it works just fine.
If the root cause is likely to be a hardware problem, then you should send it in while the device is still covered under the warranty to replace the LCD.
Click to expand...
Click to collapse
actually it happen with me only on lowest brightness and only sometimes not all the times and only sometimes when i turn screen on for 30 seconds and then it gone !! and when it gone it isn't come back until i turn screen off and on again (and not all the time ) !!
really that made me crazy !! but after use app ( screendim full ) the problem don't show almost time on low brightness !!
what do you think ? is that wrong to use apps to soleve problem or should take it to SAMSUNG service ..because it will take week to diagnose problem !!
is there any apps that can make backup to all apps and all settings and all homescreen settings and games saved for restore it if service make data reset for tablet ??
jaydaman said:
Actually these are considered workarounds rather than solutions.
Click to expand...
Click to collapse
Right, I've tried 4 tabs at my local dealer and everyone had screen flicker on low brightness - more or less. Especially when it's dark it is easy to see. 2 of them showed the screen flicker after a short period of time while the screen was activated. The other 2 tabs showed the screen flicker after about 10-20 minutes. Every tab came out of the box. I think it is caused by a cheap LCD panel.
jaydaman said:
I use my Tab 2 at below 30% brightness as well on stock (albeit rooted) ROM, it works just fine.
Click to expand...
Click to collapse
Congratulations
---------- Post added at 01:55 PM ---------- Previous post was at 01:47 PM ----------
TAHASMOBILE said:
actually it happen with me only on lowest brightness and only sometimes not all the times and only sometimes when i turn screen on for 30 seconds and then it gone !! and when it gone it isn't come back until i turn screen off and on again (and not all the time ) !! really that made me crazy !!
Click to expand...
Click to collapse
Same here. I don't notice it all the time but when the screen is flickering it drives me crazy.
TAHASMOBILE said:
but after use app ( screendim full ) the problem don't show almost time on low brightness !!
Click to expand...
Click to collapse
On my panel screen brightness below 30% is too dark for me. So it doesn't matter for me. So I set the minimum brightness higher via Custom Auto Brightness.
TAHASMOBILE said:
what do you think ? is that wrong to use apps to soleve problem or should take it to SAMSUNG service ..because it will take week to diagnose problem !!
Click to expand...
Click to collapse
That's what I'm afraid of. If I sent it to Samsung and the screen flicker doesn't show then I get the tablet back.
TAHASMOBILE said:
is there any apps that can make backup to all apps and all settings and all homescreen settings and games saved for restore it if service make data reset for tablet ??
Click to expand...
Click to collapse
Make a nandroid backup for example.
Interesting, I was wondering which country/region do you all reside in from which you purchased the Galaxy Tab 2 ? This sounds like a batch problem if so many people complain about similar issue.
From where I hail, & based on the local forums, I have never heard of this issue with Galaxy Tab 2 in general until here on XDA Developer forum.
I may not be an expert but from the description of the problem by various members, it seems to be a serious hardware flaw that ought to be replaced under warranty.
if problem stop at this point that okay and it isn't bother me anymore when i use app ( screendim ) ...but i am fraid to developed to more than that !!!
if there is expert tell me will be more than that with screen or not ?

[Q] Capacitive Button Brightness on 11S

Hello,
I just received my Oneplus One, directly updated it to 44S with OTA updates...
Unlocked bootloader, flashed TWRP and SuperSU.
My issue is the capacitive buttons are very difficult to see in normal day, in house...
You can only see it at night...
Is there a way to fix this ?
Thank you
I have the same problem... It is not very bright
I think by design, it's just not very bright when used outdoors or in light area. At least on my oneplus that's the way I saw it as. I just kind of remembered the location and disabled the brightness of the buttons.
Sent from my Nexus 6 using Tapatalk
No, mine is very low compared to pictures seen on the web...
It is not just by design.
Orphee said:
No, mine is very low compared to pictures seen on the web...
It is not just by design.
Click to expand...
Click to collapse
Are you sure they are set to their maximum brightness?
GTCC said:
Are you sure they are set to their maximum brightness?
Click to expand...
Click to collapse
Yes, I'm sure, I tried to set value myself with adb, max is 255, and it is very low...
Edit : Just took a picture with a LG G3 :
and, the LG see the button better than real, with the light of the room, it is quite hard to see buttons...
It's a known issue and hardware at fault. Use the onscreen buttons instead.

Am i the only one who has display backlight flickering with my Zenfone 6?

Hi,
i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you
07713 said:
Hi,
i got my Zenfone 6 today, and i really like it, but there is one thing that probably makes me return it...
The display is flickering when it‘s set to really low brightness, i think its the backlight.
I‘m not sure if it's broken or not. So, am i the only one with a flickering display?
Thank you
Click to expand...
Click to collapse
I had the same situation yesterday, it was on low brightness too.
But only for a few seconds, for now, everything seems fine, even in low brightness.
With adaptive brightness set on or off?
Do you have the latest firmware version WW-16.1210.1904.133?
It doesn‘t matterif adaptive brightness is on or off, it does it as soon as the display lowers its brightness to the 1st 1/4 of the brightness bar...
Ok. Do you have the latest firmware version WW-16.1210.1904.133?
_jis_ said:
Ok. Do you have the latest firmware version WW-16.1210.1904.133?
Click to expand...
Click to collapse
Hi, i have the same problem. Received the phone a week ago and trying to find a solution. I am on the last firmware, tried the dev option about overlay, hard reset and still the same. Going to send it back to Asus for a refund...
I wonder if this is software or hardware related. As of now i can't use it at night with low brightness.
It will probably be a problem for a particular phone, I would recommend that you replace it with a new one.
https://swedroid.se/forum/threads/snabba-fragor-snabba-svar-zenfone-6.165775/page-38#post-2443073
Thanks for the feedback. Called Asus this morning to replace it hopefully.
My Zenfone 6 does the same. If I set the adaptive brightness on the low brightness flickering disappears. I think it's a software related problem because others Zenfone have the same behaviour.
Tried it. No matter the settings it flickers. I found a video that match the problem, weird no one noticed : youtu.be/DN1La8AbZsI
Check at 1.16 min, on the right side, it flickers like that, when the luminosity is low. This is what i see on my screen.
Same here. White backgrounds flicker when brightness set to low. Tried disabling HW overlay, but it didn't help. Phone on the latest firmware WW_16.1210.1904.133.
Anybody letting the techs at Asus know about these problems? I would like to hear about a fix before I buy anything.
I am in touch with Asus France, i have to send back the phone for an exchange as they told me it MAY be a hardware problem.
I linked the thread to them if it can help.
Every zenfone I have had (2 and 3) have had this issue.
Skhio said:
I am in touch with Asus France, i have to send back the phone for an exchange as they told me it MAY be a hardware problem.
I linked the thread to them if it can help.
Click to expand...
Click to collapse
I think it's a software issue...if you let the brightness working in auto mode the problem disappears.
It is set in auto mode on my device and still the same. With or without doesn't help sadly.
Hmmm is this international version? The U.S is coming next month. Hopefully this get fix before I'm buying it.
Sent from my SM-G970U1 using Tapatalk
Wulff73 said:
I think it's a software issue...if you let the brightness working in auto mode the problem disappears.
Click to expand...
Click to collapse
Mine is flickering when brightness is set to low (about 1/4-th of the brightness slider and down) no matter auto or no auto.
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
jaseman said:
Funny how we here in the US complain that so many phones are released in the EU, or India, or China long before they ever appear here....but in reality it could be that we benefit from this practice so that some of these issues can be resolved by others before we have to deal with them.
Click to expand...
Click to collapse
I hope that when this phone is released in your country, this issue will be solved definitively via software update. The way I see it, this problem isn't a huge problem, fortunately. Actually the screen flickering occours only if the brightness is set to a very low level (e.g. <20%) but, with this setting, the backlight is too dim as well for use even in a dark room (obviously for my taste). Since I use adaptive brightness with default settings, the minimum value the screen brightness reaches is 34% so I never get the problem....

Question S22 Ultra bugs (mobile data/display/other)

Just got my phantom black, 12/256 exynos version delivered today, been using it since this morning and I noticed that on mobile data I have little to no connection even though the 5g icon is stable in the Taskbar, as soon as I connect to wifi everything runs normally. I also had the purple glitch when touching the fingerprint sensor but solved it by disabling the dinamic animated lock screen wallpaper and putting in a normal, static one.
Another issue is that the phone locks itself (goes to lock screen) while browsing the apps (just like double tapping on home screen) but not while using any app.
I hope this is just firmware issue since they are shipping all the phones with the same firmware region based but maybe they still need feedback from some carriers (hence the mobile data issue) and also the display glitches I believe are nothing that a firmware update wouldn't fix.
P. S. : in these first few hours I didn't get at 1 hz refresh rate
Masterkill88 said:
Just got my phantom black, 12/256 exynos version delivered today, been using it since this morning and I noticed that on mobile data I have little to no connection even though the 5g icon is stable in the Taskbar, as soon as I connect to wifi everything runs normally. I also had the purple glitch when touching the fingerprint sensor but solved it by disabling the dinamic animated lock screen wallpaper and putting in a normal, static one.
Another issue is that the phone locks itself (goes to lock screen) while browsing the apps (just like double tapping on home screen) but not while using any app.
I hope this is just firmware issue since they are shipping all the phones with the same firmware region based but maybe they still need feedback from some carriers (hence the mobile data issue) and also the display glitches I believe are nothing that a firmware update wouldn't fix.
P. S. : in these first few hours I didn't get at 1 hz refresh rate
Click to expand...
Click to collapse
With my xiaomi 12 pro if the screen brightness is dim it doesn't go to its lowest refresh rate. Increase the screen brightness and see if it goes to 1 hertz
I am having exactly all the same problems as OP with my 12/512 Exynos version. Now wondering if it is hardware or software issue with the screen glitching when using the fingerprint sensor. The glitch only occurs when using 3088x1440 wqhd+ resolution and dynamic animated lock screen. Position of the screen interference is always the same but can differ in size.
Masterkill88 said:
Just got my phantom black, 12/256 exynos version delivered today, been using it since this morning and I noticed that on mobile data I have little to no connection even though the 5g icon is stable in the Taskbar, as soon as I connect to wifi everything runs normally. I also had the purple glitch when touching the fingerprint sensor but solved it by disabling the dinamic animated lock screen wallpaper and putting in a normal, static one.
Another issue is that the phone locks itself (goes to lock screen) while browsing the apps (just like double tapping on home screen) but not while using any app.
I hope this is just firmware issue since they are shipping all the phones with the same firmware region based but maybe they still need feedback from some carriers (hence the mobile data issue) and also the display glitches I believe are nothing that a firmware update wouldn't fix.
P. S. : in these first few hours I didn't get at 1 hz refresh rate
Click to expand...
Click to collapse
I have the same issue with my S22 Ultra.
See my post : https://forum.xda-developers.com/t/first-impressions-24h.4403463/post-86438225
Same lags there. SM-S908B EUX
Exy always sucks. Why not get a snappy?
bs3pro said:
Exy always sucks. Why not get a snappy?
Click to expand...
Click to collapse
If only there we had a choice between exy and SD *sigh*
Some users have this very strange screen problem...
Some users have this strange screen problem .
Its random and it lasts for 1-2' sec
Anyone else?
I envy those who received their device already, over here they will be delivered next Friday so we have to wait a bit longer. However I don't envy the issues you guys are having, fingers crossed I don't have to return the device shortly after I get it in my hands.
anergos13 said:
Some users have this strange screen problem .
Its random and it lasts for 1-2' sec
Anyone else?
Click to expand...
Click to collapse
I've found a clip on YouTube with similar problem
xdocent said:
I've found a clip on YouTube with similar problem
Click to expand...
Click to collapse
That’s most definitely in need of a screen replacement. That’sa hardware failure. I would think one could get that fixed for free
freebee269 said:
That’s most definitely in need of a screen replacement. That’sa hardware failure. I would think one could get that fixed for free
Click to expand...
Click to collapse
What's interesting is that the guy reported the problem only when using WQHD+ on youtube. When used in say gallery the problem was not there.
I've found this guy's post with details on our national samsung group
xdocent said:
What's interesting is that the guy reported the problem only when using WQHD+ on youtube. When used in say gallery the problem was not there.
I've found this guy's post with details on our national samsung group
Click to expand...
Click to collapse
Could this also be a YouTube thing also? Like how Netflix has to certify certain devices in order to use HDR content. Maybe these new 2.0 panels need to have apps updated to work with them.
Masterkill88 said:
Just got my phantom black, 12/256 exynos version delivered today, been using it since this morning and I noticed that on mobile data I have little to no connection even though the 5g icon is stable in the Taskbar, as soon as I connect to wifi everything runs normally. I also had the purple glitch when touching the fingerprint sensor but solved it by disabling the dinamic animated lock screen wallpaper and putting in a normal, static one.
Another issue is that the phone locks itself (goes to lock screen) while browsing the apps (just like double tapping on home screen) but not while using any app.
I hope this is just firmware issue since they are shipping all the phones with the same firmware region based but maybe they still need feedback from some carriers (hence the mobile data issue) and also the display glitches I believe are nothing that a firmware update wouldn't fix.
P. S. : in these first few hours I didn't get at 1 hz refresh rate
Click to expand...
Click to collapse
About the refresh rate, did you see this article?
Samsung Galaxy S22+ and S22 Ultra refresh rate explained
There is a lot of confusion surrounding the Galaxy S22 series and the refresh rates of their displays. There is a lot of confusion surrounding the Galaxy...
www.gsmarena.com
BigDisplay said:
About the refresh rate, did you see this article?
Samsung Galaxy S22+ and S22 Ultra refresh rate explained
There is a lot of confusion surrounding the Galaxy S22 series and the refresh rates of their displays. There is a lot of confusion surrounding the Galaxy...
www.gsmarena.com
Click to expand...
Click to collapse
They forgot to mention one thing. The adaptive refresh rate only works, if your brightness is above 8% or ambient light sensor reads more than 40 lux.
So if you are some like me, with low brightness and low ambient light, get ready for your battery to dissappear as it will be stuck at 120Hz...
on some forums it is mentioned that on Vivis setting for display, the problem does not occur anymore; can you confirm?
anyway, the fact that these artefacts are not displayed when in FHD setting, shows that it is not a display problem, but a software or GPU
I've posted this in a separate thread. I don't think my issue is linked to the screen issues described here. I have a flashing green pixel. Seems like hardware. See the pics.
I have a mountain of problems too, with S22 Ultra black 12/256.
I've got:
Overheating and rebooting in my pocket when doing nothing
Random hanging whilst scrolling down a long list
Intermittent flashing green dots (I think four) across the screen
Horrendous battery life (had it for only 48 hours, but still)
S-Pen sometimes doesn't fire the Air Actions menu when removed (or basically just doesn't notice it's been removed?)
And not really a problem, but after 4 generations it still can't record HDR and 60 frames per second, when in 4k.
This is a huge disappointment, and the fastest tech return ever from me.
nathan.rich said:
I've posted this in a separate thread. I don't think my issue is linked to the screen issues described here. I have a flashing green pixel. Seems like hardware. See the pics.
View attachment 5542745 View attachment 5542747 View attachment 5542749
Click to expand...
Click to collapse
Mine gets delivered today. and if I have a green pixel like that on mine it is going back so fast.

Question POCO X4 Pro 5G AMOLED screen shows some bright spots on dark/black images.

Hello everyone! I just got my POCO X4 Pro 5G phone yesterday. I absolutely love using it to bits.
However, I noticed that while browsing through content on medium (40 - 50%) brightness, the phone does not actually go fully dark. Some parts are lit up while others are not. (On dark videos and imagery, it is noticeable enough to really bother me even on just my first day of use.)
To elaborate on my point, I have downloaded a completely black picture and displayed it on my phone.
I have attached the photos below.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Setup. (This is the phone displaying a completely black image on my gallery)
Lights off (Captured on my Samsung A50 normal mode)
Lights off (Captured on Night Mode)
I have tried to capture it on video, but it is simply not visible enough on video to be worth your time. You'll simply have to trust that I indeed downloaded a completely black image and displayed it on my gallery. (I wouldn't be posting here for no reason if I was lying, wouldn't I?)
Anyway, it is worth noting that on both higher (60-70%) and lowest (0-10%) brightness, the issue disappears completely (e.g. the screen completely shuts off as expected.) but then some of it return on maximum brightness.
Now I can definitely use the screen all the time on these settings, but I also want to ensure the longevity of my AMOLED screen, and it would suck to always be watching content on effectively only two brightness settings.
I have tried using AMOLED Fixer apps on Google Play but to no avail.
Does anyone else have this issue? Do you think it is fixable through software? Should I return the phone to POCO before it's too late?
Thank you for any responses in advance.
I am not able to reproduce this on my device. I've tried all brightness levels, no weird spots on my end. Maybe you should RMA your device. But let's wait and see if anyone else is having this issue.
gmbhneo said:
I am not able to reproduce this on my device. I've tried all brightness levels, no weird spots on my end. Maybe you should RMA your device. But let's wait and see if anyone else is having this issue.
Click to expand...
Click to collapse
Thanks for your input. I did find someone on reddit having a similar problem to mine, on his mi 11 lite. Unfortunately, the solution offered on his replies does not exist on my phone's settings (I can't find P3 anywhere).
https://www.reddit.com/r/Xiaomi/comments/ouqbws
This makes me feel like it could be a software issue, and I'm really liking everything else about the phone so far so I'm still thinking twice about going through the return process. But I still have some time to think about it for now. Please let me know if you find a similar problem with a potential solution!
Interesting... I'll be sure to check my phone once it arrives, cheers
<Mod Edit>: English translation added.
It is recommended that you update the system or set up debugging, good luck
建议你更新系统或者设置调试一下,祝你好运
Some updates, I guess.
I sent the phone to a local authorized Xiaomi Service Center in my area. While the technician did indeed see and acknowledge my phone's problem (e.g. he did see the screen light up on a dark image), he says it is a probably normal operation for my phone. (Which I personally don't agree with, because again, AMOLED screens must be completely dark.)
They simply updated my phone's software and did not replace the screen, and did remind me that if it did go worse, I still have a 1-year warranty for the phone if it breaks. I really needed to use the phone to travel so I didn't bother bugging them more about it.
HOWEVER, while testing things on my own I did notice some possibly noteworthy observations:
- on the almost near to darkest settings, some colors of black become dark-purple/reddish (particularly when I use Spotify).
- when restarting the phone, I noticed my lock screen actually becomes more color accurate (in my opinion) for 1 or 2 seconds, then it suddenly goes back looking kinda washed-out.
From this, I hypothesize that maybe MIUI uses some kind of special AMOLED drivers when booted which causes the screen to produce the unwanted backlight. So I tested by changing my lock screen and wallpaper to a completely black image, then restarting my phone. What I found out was that indeed, the screen issue COMPLETELY DISAPPEARS on the first 1-2 seconds of booting, and then it comes back again after that and stays until I reboot the phone again. Also, I found that on the boot screen itself, the screen issue doesn't exist at all. The POCO and MIUI logo appeared with absolutely no screen backlight.
This leads me to believe that maybe this really is just a software issue, and I am hoping that if there would be a custom rom (because I doubt MIUI would fix this soon) for this phone, it would completely eliminate this issue once and for all.
I got that too man and i am so confused ...even on full black wallpaper or reddit or really dark grey i can see a white tint or spots i cant describe it actually ..
I dunno what is this actually but i got this on three devices ..
I have asked everyone on Telegram group the denied it and say they didn't have such an issue ..even i told them that i have this on three devices ..
I general screen is stunning colors are so great but in dark grey and full black screen or any black screen it sucks ..
Can you feedback please if you had a solution or know what is going on and what is this issue ??
HfTFranz said:
Some updates, I guess.
I sent the phone to a local authorized Xiaomi Service Center in my area. While the technician did indeed see and acknowledge my phone's problem (e.g. he did see the screen light up on a dark image), he says it is a probably normal operation for my phone. (Which I personally don't agree with, because again, AMOLED screens must be completely dark.)
They simply updated my phone's software and did not replace the screen, and did remind me that if it did go worse, I still have a 1-year warranty for the phone if it breaks. I really needed to use the phone to travel so I didn't bother bugging them more about it.
HOWEVER, while testing things on my own I did notice some possibly noteworthy observations:
- on the almost near to darkest settings, some colors of black become dark-purple/reddish (particularly when I use Spotify).
- when restarting the phone, I noticed my lock screen actually becomes more color accurate (in my opinion) for 1 or 2 seconds, then it suddenly goes back looking kinda washed-out.
From this, I hypothesize that maybe MIUI uses some kind of special AMOLED drivers when booted which causes the screen to produce the unwanted backlight. So I tested by changing my lock screen and wallpaper to a completely black image, then restarting my phone. What I found out was that indeed, the screen issue COMPLETELY DISAPPEARS on the first 1-2 seconds of booting, and then it comes back again after that and stays until I reboot the phone again. Also, I found that on the boot screen itself, the screen issue doesn't exist at all. The POCO and MIUI logo appeared with absolutely no screen backlight.
This leads me to believe that maybe this really is just a software issue, and I am hoping that if there would be a custom rom (because I doubt MIUI would fix this soon) for this phone, it would completely eliminate this issue once and for all.
Click to expand...
Click to collapse
I can confirm too that on miui logo on starting device nothing is wrong ...i dunno if it is a defect screen or a defect driver or a backlit issue ...
Have you discovered anything bro ?? Please feedback man ...
Btw i had screen flickers but after updating to 13.0.9 and restarting nothing is wrong now .
tornido066 said:
I dunno what is this actually but i got this on three devices ..
Click to expand...
Click to collapse
Which 3 devices? Are they all POCO X4 Pro 5G as well or are they other Xiaomi products? Also when did you order your X4 Pro and which color is it?
Unfortunately, I also still have not found any solutions for the problem as well. I am planning to return this soon (to Lazada) if there's no update that would fix it (I doubt there would be). For now I am simply trying to find similarities so we could potentially point out the issue.
HfTFranz said:
Which 3 devices? Are they all POCO X4 Pro 5G as well or are they other Xiaomi products? Also when did you order your X4 Pro and which color is it?
Unfortunately, I also still have not found any solutions for the problem as well. I am planning to return this soon (to Lazada) if there's no update that would fix it (I doubt there would be). For now I am simply trying to find similarities so we could potentially point out the issue.
Click to expand...
Click to collapse
Yes all of them are Poco x4 pro and i got them in Lebanon from a retailer he told me that this issue is not under warranty ...
I will unlock bootloader and try custom roms and eu rom to see if this could help by any chance ...
Maybe they are using a very cheap amoled display or it is really a huge software issue ..
Is your phone a global one btw ??
Did you try a custom rom or eu rom ??
I am afraid that this issue will get bigger and the screen is going to break or something ..
Btw why there is no gamut wide p3 option in the settings ??
Btw have you contacted Xiaomi ? I tried to reach the feedback team but they didnt even respond at all ....
HfTFranz said:
Which 3 devices? Are they all POCO X4 Pro 5G as well or are they other Xiaomi products? Also when did you order your X4 Pro and which color is it?
Unfortunately, I also still have not found any solutions for the problem as well. I am planning to return this soon (to Lazada) if there's no update that would fix it (I doubt there would be). For now I am simply trying to find similarities so we could potentially point out the issue.
Click to expand...
Click to collapse
Coming to you with a new information !
Go to settings to system apps updater..it doesnt have any white spots or any issue ! The black there is a pure black ! Please try and feedback bro ...
EDIT : the only possible solution to this in my humble opinion is that they must increase grey level in dark mode and let us enable P3 option in settings,i guess the pictures causing this issue is not 100% black so that's why it is happening.
A.w they should allow us to enable or disable p3 option since the device SUPPOSED TO SUPPORT IT.
tornido066 said:
Yes all of them are Poco x4 pro and i got them in Lebanon from a retailer he told me that this issue is not under warranty ...
I will unlock bootloader and try custom roms and eu rom to see if this could help by any chance ...
Maybe they are using a very cheap amoled display or it is really a huge software issue ..
Is your phone a global one btw ??
Did you try a custom rom or eu rom ??
I am afraid that this issue will get bigger and the screen is going to break or something ..
Btw why there is no gamut wide p3 option in the settings ??
Click to expand...
Click to collapse
Yes, my phone is global one. I have not tried to custom rom it yet.
I am also wondering the same thing, why there is not P3 option in settings.
tornido066 said:
Btw have you contacted Xiaomi ? I tried to reach the feedback team but they didnt even respond at all ....
Click to expand...
Click to collapse
I have, and just like you, they were not very helpful. They only mentioned I should send it to an authorized service repair center, which I did, and same with you, they did not exactly acknowledge this as part of warranty and only did software updates for it.
tornido066 said:
Coming to you with a new information !
Go to settings to system apps updater..it doesnt have any white spots or any issue ! The black there is a pure black ! Please try and feedback bro ...
EDIT : the only possible solution to this in my humble opinion is that they must increase grey level in dark mode and let us enable P3 option in settings,i guess the pictures causing this issue is not 100% black so that's why it is happening.
A.w they should allow us to enable or disable p3 option since the device SUPPOSED TO SUPPORT IT.
Click to expand...
Click to collapse
I tried going to the same menu and unfortunately mine still has white spots in that area. (Maybe your brightness settings changed? Because the issue only really appears on certain brightness levels)
HfTFranz said:
Yes, my phone is global one. I have not tried to custom rom it yet.
I am also wondering the same thing, why there is not P3 option in settings.
I have, and just like you, they were not very helpful. They only mentioned I should send it to an authorized service repair center, which I did, and same with you, they did not exactly acknowledge this as part of warranty and only did software updates for it.
I tried going to the same menu and unfortunately mine still has white spots in that area. (Maybe your brightness settings changed? Because the issue only really appears on certain brightness levels)
Click to expand...
Click to collapse
I guess we should wait or use a custom rom which supports p3 option ,try this bro :
First raise brightness to exactly around 40% then totally switch off the phone ,then try and check that menu i told you to check before ..
Btw my device had like a free from white spots hour when i did that !
But after watching a video for about 15 minutes the issue does come back unfortunately ..
To be honest this issue is not ruining anything for me ,i mean the colors are really good and vibrant and i am enjoying every video i am watching at my phone,i just dont want this to become bigger or damage the screen for real lol.
HfTFranz said:
Yes, my phone is global one. I have not tried to custom rom it yet.
I am also wondering the same thing, why there is not P3 option in settings.
I have, and just like you, they were not very helpful. They only mentioned I should send it to an authorized service repair center, which I did, and same with you, they did not exactly acknowledge this as part of warranty and only did software updates for it.
I tried going to the same menu and unfortunately mine still has white spots in that area. (Maybe your brightness settings changed? Because the issue only really appears on certain brightness levels)
Click to expand...
Click to collapse
Bro do you have this white spots in netflex on main logo ??
Feeding back again ...my three devices are not usable at all using 120hz ...the issue is getting a lot worse on 120 refresh rate and the screen will flicker after 2 or 3 hours ..
This is so stupid i will never ever buy a xiaomi phone again.
tornido066 said:
Bro do you have this white spots in netflex on main logo ??
Click to expand...
Click to collapse
Yes, white spots exist at all times as long as the phone is turned on. I notice it even for my always-on display.
tornido066 said:
Feeding back again ...my three devices are not usable at all using 120hz ...the issue is getting a lot worse on 120 refresh rate and the screen will flicker after 2 or 3 hours ..
This is so stupid i will never ever buy a xiaomi phone again.
Click to expand...
Click to collapse
Yes, the flickering indeed worsens at 120 Hz.
Just like you, I have also decided not to buy Xiaomi products ever again. Quality control is abysmal. My brother owned a Redmi Note 10 Pro and his SIM slot stopped working after just 2-3 months. Because of these scenarios (including yours which you had 3 phones with the same exact screen problem, along with a fishy warranty), I have no doubt that the problem is with Xiaomi's quality control in and of itself. I guess they had to cut corners somewhere. Maybe others got a good deal out of Xiaomi, but with the risk of having a problematic device, is it really worth spending for a company that obviously does not value quality? Anyways, I will definitely be attempting to return this to Lazada. I hope they will accept and refund it.
I also have the same problem. Since i have used Mi A3 for a very long time so, I can tell how amoled screen looks like. But in my Poco X4 Pro 5G i am facing the same issue as you are facing.
HfTFranz said:
Hello everyone! I just got my POCO X4 Pro 5G phone yesterday. I absolutely love using it to bits.
However, I noticed that while browsing through content on medium (40 - 50%) brightness, the phone does not actually go fully dark. Some parts are lit up while others are not. (On dark videos and imagery, it is noticeable enough to really bother me even on just my first day of use.)
To elaborate on my point, I have downloaded a completely black picture and displayed it on my phone.
I have attached the photos below.
View attachment 5562541
Setup. (This is the phone displaying a completely black image on my gallery)
View attachment 5562537
Lights off (Captured on my Samsung A50 normal mode)
View attachment 5562539
Lights off (Captured on Night Mode)
I have tried to capture it on video, but it is simply not visible enough on video to be worth your time. You'll simply have to trust that I indeed downloaded a completely black image and displayed it on my gallery. (I wouldn't be posting here for no reason if I was lying, wouldn't I?)
Anyway, it is worth noting that on both higher (60-70%) and lowest (0-10%) brightness, the issue disappears completely (e.g. the screen completely shuts off as expected.) but then some of it return on maximum brightness.
Now I can definitely use the screen all the time on these settings, but I also want to ensure the longevity of my AMOLED screen, and it would suck to always be watching content on effectively only two brightness settings.
I have tried using AMOLED Fixer apps on Google Play but to no avail.
Does anyone else have this issue? Do you think it is fixable through software? Should I return the phone to POCO before it's too late?
Thank you for any responses in advance.
Click to expand...
Click to collapse
Can you give me your no. I aslo have the same issue
Debraj131 said:
Can you give me your no. I aslo have the same issue
Click to expand...
Click to collapse
I don't want to disclose my number. However, I guess I could give you an update. I filed for a return to Lazada (an online store) and I am still waiting for their refund. I hope they manage to replicate the issue under a very dark environment so I could receive my refund. Anyway, so the phone is not with me right now. I'm sorry, I cannot do much to help you.

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