[Q] [HELP] Losing metadata when transferring Photos and Videos - Nexus 5 Q&A, Help & Troubleshooting

Hi all, this is my first post to XDA forums, I've been a lurker for a while now but I can't seem to find the help I need so I decided to post.
I recently got my Nexus 5 coming from a Nexus S, and I've been trying to migrate all my photos and videos (~700 files) taken on my N2 to my N5 but no matter what methods I've tried I cannot seem to preserve the date that the photos and videos were taken, leading to a jumbled gallery on my N5.
I've tried using copying through USB (both dragging and dropping from the N2 into the N5, and copying onto the computer (preserves date modified/taken) then onto the N5), WiFi transfer apps, Bluetooth and LocalSync. I'm not proficient enough to experiment with adb so I haven't tried that yet.
My N2 is rooted and running CyanogenMod 9.0.0 and my N5 is rooted but running stock KitKat 4.4.2 and I am running Windows 7 64-bit, if any of this helps.
Any help would be appreciated!

adn.t said:
...trying to migrate all my photos and videos...
Click to expand...
Click to collapse
How about uploading everything to the cloud and then downloading to the N5? Although, if all your stuff is in the cloud, you don't really need it on the phone.
Sent from my Nexus 5

didn't work
PhilipTD said:
How about uploading everything to the cloud and then downloading to the N5? Although, if all your stuff is in the cloud, you don't really need it on the phone.
Sent from my Nexus 5
Click to expand...
Click to collapse
I just tried using box storage, and it still doesn't preserve the metadata and instead changed the date modified on my N5 to sometime in 1970... :\
I'd prefer it on the phone itself so I can access it offline as I usually have my mobile data turned off (small data allowance) and am not often in range of a wifi signal

adn.t said:
I just tried using box storage, and it still doesn't preserve the metadata and instead changed the date modified on my N5 to sometime in 1970... :\
I'd prefer it on the phone itself so I can access it offline as I usually have my mobile data turned off (small data allowance) and am not often in range of a wifi signal
Click to expand...
Click to collapse
Ah, in that case, my idea wouldn't work.
So, if I understand correctly, you're having no trouble transferring the files, it's just that the metadata isn't preserved?
Sent from my Nexus 5

PhilipTD said:
Ah, in that case, my idea wouldn't work.
So, if I understand correctly, you're having no trouble transferring the files, it's just that the metadata isn't preserved?
Sent from my Nexus 5
Click to expand...
Click to collapse
yeah, so my gallery goes completely out of order, usually showing the videos as the 'most recent' :\

adn.t said:
yeah, so my gallery goes completely out of order, usually showing the videos as the 'most recent' :\
Click to expand...
Click to collapse
This is a long shot, but maybe you can import them into a PC program that preserves metadata, and then export them to the phone. Maybe Windows Live Photo Gallery, for example.
Sent from my Nexus 5

PhilipTD said:
This is a long shot, but maybe you can import them into a PC program that preserves metadata, and then export them to the phone. Maybe Windows Live Photo Gallery, for example.
Sent from my Nexus 5
Click to expand...
Click to collapse
Windows Live Photo Gallery doesn't seem to have an export to device function, only sharing to facebook and other social networks :\
Any other free PC programs you might know about?

adn.t said:
Windows Live Photo Gallery doesn't seem to have an export to device function, only sharing to facebook and other social networks :\
Any other free PC programs you might know about?
Click to expand...
Click to collapse
Sorry, not off-hand. Try C-Net.

Related

[Q] WinPhone7 Auto-Deleted Photos

My Quantum recently deleted some of my photos and videos.
At the end of August I ran out of room on my Quantum, so I synced with Zune on my PC and set it to delete after copying the pics to the PC. That freed up about 4 Gigs. I took a few more videos and pics and showed some of them to a friend last Thursday and all was well. That evening I took a 5 minute HD video and when I checked the pics by date, all September was gone except 1 pic and the video I just shot. I continued taking pics as usual, and today, Monday, all September pics and videos are gone except for the same single pic from September.
I tried rebooting the phone a couple of times with no success finding my missing photos and videos. The LG 800 help line could only suggest resetting the phone to see if the problem continues to happen and to send it in for warranty if I loose more pics. I would like my pics back !!
* Has anyone else had auto deletion of files or photos from a Quantum or any other Windows Phone7 device?
* Is there anyway to undelete from a Windows Phone7 device?
Thanks - David.
Black C5 said:
* Has anyone else had auto deletion of files or photos from a Quantum or any other Windows Phone7 device?
* Is there anyway to undelete from a Windows Phone7 device?
Thanks - David.
Click to expand...
Click to collapse
sorry to hear about your terrible experience with the LG Quantum. My wife and I both have the same phone (hers on NoDo, mine on Mango RTM). Neither of us had any problems with losing pictures or videos. The only thing I can think of is the sync options within the Zune Client that may cause such a problem. But this will only happen if the picture/movie has already synced to the PC. If you delete it from the PC it will be deleted from the device and if you have wireless sync enabled you may not even need to have the phone connected via the USB cable for this to happen. To prevent this from happening everything should be set to manual or items I choose in the sync options in Zune under Settings/Phone/sync options.
From what you describe this is likely not your problem though. I am afraid that once the files on the device are deleted there is no way to get them back. See here for a similar problem.
Have you synced with Zune to the PC between now and the last time you did the 4Gb? It is possible that sync automatically synced the files to your PC wirelessly (provided you have that setup). I am sure you checked the PC already...
I would test the problem with some videos that you sync to the device and see if they disappear. Set the sync options to manual (make sure you have a backup of those videos elsewhere on the PC). If they do then certainly something is wrong with the strorage of the device.
WiFi...Maybe
I will double check the WiFi sync. It is possible, although the WiFi sync has never worked before.
I will check it out when I get home...Thanks David.
Black C5 said:
I will double check the WiFi sync. It is possible, although the WiFi sync has never worked before.
I will check it out when I get home...Thanks David.
Click to expand...
Click to collapse
I thought ours wasn't working either initially until I found out it does when it's on the charger and the battery meter is at least decent. It might take 10-15 minutes sometimes. Often it syncs our phones when we plug them into the charger overnight...
You NAILED it Bro !! There was a sync yesterday and my 'lost' photos were there. I owe you one.
I told my wife that someone on XDA would know; I can't believe I didn't check that first. Two 'techs' at AT&T and one script reader at LG were clueless, but XDA, bingo.
Thanks again - David ;-)
Yeah, I've had similair problems.
I took some pictures at a party and showed them to the friends who were already awake the next morning.
Then some more woke up and they wanted to see the pictures, so I wanted to show the pics to them but they were gone.
Luckily enough I had forwarded the pics by mail to an other friend who didn't stay over, so I could still see them by downloading them from my Gmail account.
I'm positive nobody deleted them because the phone was in front of me all the time, and nobody touched it.
Black C5 said:
You NAILED it Bro !! There was a sync yesterday and my 'lost' photos were there. I owe you one.
I told my wife that someone on XDA would know; I can't believe I didn't check that first. Two 'techs' at AT&T and one script reader at LG were clueless, but XDA, bingo.
Thanks again - David ;-)
Click to expand...
Click to collapse
phew!! I am glad you got your photos back. There are not many possibilies and I am glad that the one that doesn't delete the pictures for good is the reason, not the other.
Techs at ATT really can only help with connection problems and folks at LG with hardware problems. I wouldn't hold it against them as it is a software problem. Probably somebody from MS would have asked you to check your sync settings and folder....
Cheers
You guys should consider auto uploads to SkyDrive in the future. I know it doesn't save full resolution pictures, but better than potentially losing something. Besides, there is unlimited space for photos and documents.
PG2G said:
You guys should consider auto uploads to SkyDrive in the future. I know it doesn't save full resolution pictures, but better than potentially losing something. Besides, there is unlimited space for photos and documents.
Click to expand...
Click to collapse
Are you sure about this? Documents and photos do not affect the 25 Gigabyte limit?
dkp1977 said:
Are you sure about this? Documents and photos do not affect the 25 Gigabyte limit?
Click to expand...
Click to collapse
the other thing is that somebody who takes a ton of pictures with the phone will soon run into data plan limits or has to switch to a premium data plan. and what to do with 4Gb of video? I do not know of a setting on the phone that allows me to ONLY upload to skydrive when on WiFi.
dkp1977 said:
Are you sure about this? Documents and photos do not affect the 25 Gigabyte limit?
Click to expand...
Click to collapse
That is coming soon to Windows Live SkyDrive (wave 5). As soon as wave 5 rolls out, Office documents and photos will not count against your storage limit.
prjkthack said:
That is coming soon to Windows Live SkyDrive (wave 5). As soon as wave 5 rolls out, Office documents and photos will not count against your storage limit.
Click to expand...
Click to collapse
Didn't know that, great news. Thanks for sharing.

[Q] Dropbox Camera Upload feature not working in background? Requires app open?

On my Galaxy S3 and S4, whenever I took a picture, it would immediately upload it to Dropbox using the camera upload feature in Dropbox.
I have the same settings on my Nexus 5, but it only seems to work when I open the Dropbox app. It does not happen automatically after I take a picture. I have tried uninstalling and reinstalling the app, but it still seems to have the same issue.
Is this a Nexus 5 or Samsung thing or is something not working here? Can anyone else confirm that they are or are not having this issue?
Thanks!
I am having similar issues. Seems the app is not auto uploading immediately or at all.
Sent from my Nexus 5 using xda app-developers app
Same here. Maybe KitKat?
Sent from my Nexus 5 using XDA Premium 4 mobile app
bernie4323 said:
Same here. Maybe KitKat?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Probably. KitKat can be a little aggressive with the memory management.
Can anyone say whether or not this was working properly on the Nexus 4? That would help determine if it's a Samsung thing or a Kit Kat thing.
Thanks for the responses so far! If I can get some more info I'll try contacting the dev.
jeffreii said:
Can anyone say whether or not this was working properly on the Nexus 4? That would help determine if it's a Samsung thing or a Kit Kat thing.
Thanks for the responses so far! If I can get some more info I'll try contacting the dev.
Click to expand...
Click to collapse
Dont know how it would be a samsung thing. They are both made by LG, but I did not have any issues with my nexus 4 uploading automatically. It was on 4.2 and 4.3, I never used it on 4.4.
My last two phones were the Samsung Galaxy S3 and S4. I had instant camera upload on them so I am not sure if Dropbox is supposed to work the same on Nexus devices or if Samsung/Touchwiz has something else going on that helps it.
A good example is Facebook sync. It works on Touchwiz but not on the Nexus 5.
If the Nexus 4 never had instant camera upload I guess I can't expect it on the Nexus 5. I'm hoping that's not the case.
Sent from my Nexus 5 using xda app-developers app
Dropbox camera sync works fine without me opening the app. I switched from a note 2. On the note2 the upload was almost instant.... On the n5 there is a few minutes delay on the sync.
Sent from my Nexus 5 using Tapatalk
I just double check my setting again. The auto upload is on, set to Wi-Fi and data. The only difference I saw was. It limit me to 2.5 mb or smaller; you have to go and change it to all photos.
Sent from my Nexus 5 using xda app-developers app
divinewisdom said:
I just double check my setting again. The auto upload is on, set to Wi-Fi and data. The only difference I saw was. It limit me to 2.5 mb or smaller; you have to go and change it to all photos.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thanks - I checked my settings again as well. I have tried Wifi only and Wifi + Data, with no change. The size limit only shows when you set it to Wifi + Data and the only options I see are "Under 25 MB" and "All Files". The phone doesn't take any photos near 25 MB size so that should never be a problem.
I am noticing this exact issue on my Nexus 5. I'm glad I caught it before I started deleting videos off my device. I record videos of my kids every day (using that 1 Second Everyday app) and I rely on Dropbox to upload the videos automatically. I delete videos just assuming the are on dropbox. \
Hoping for a fix...
Used to work on my nexus 4 but that was on 4.3
Sent from my Nexus 5 using XDA Premium 4 mobile app
Today's Dropbox update did not help.
I installed it, ran Dropbox, then closed it and took a picture. 45 minutes later and it's still not uploaded to Dropbox.
jeffreii said:
Today's Dropbox update did not help.
I installed it, ran Dropbox, then closed it and took a picture. 45 minutes later and it's still not uploaded to Dropbox.
Click to expand...
Click to collapse
Odd. I have not noticed any issues. I just snapped a pic in my office and the picture immediately appeared in my Camera Uploads folder on my computer. My settings are Wifi or Data and files under 25 Mb.
divinewisdom said:
I am having similar issues. Seems the app is not auto uploading immediately or at all.
Click to expand...
Click to collapse
bernie4323 said:
Same here. Maybe KitKat?
Click to expand...
Click to collapse
sparhawk6 said:
I am noticing this exact issue on my Nexus 5. I'm glad I caught it before I started deleting videos off my device. I record videos of my kids every day (using that 1 Second Everyday app) and I rely on Dropbox to upload the videos automatically. I delete videos just assuming the are on dropbox. \
Hoping for a fix...
Click to expand...
Click to collapse
ricey1986 said:
Used to work on my nexus 4 but that was on 4.3
Click to expand...
Click to collapse
jeffreii said:
Today's Dropbox update did not help.
I installed it, ran Dropbox, then closed it and took a picture. 45 minutes later and it's still not uploaded to Dropbox.
Click to expand...
Click to collapse
So after I installed the Dropbox update yesterday, I ran the app and then tested...same thing...no camera upload.
Today it seems to be working properly. Perhaps it needed a reboot to reset the background services? There was a SuperSU update later yesterday that I rebooted for...
Can you guys test again, after installing the Dropbox update and rebooting, and see if it's working for you now?
Thanks
DropBox is uploading pictures I take almost immediatley. No problems here
It seems to upload fine after a reboot, but after a while the background auto-uploading stops and only resumes after launching the app...
sparhawk6 said:
It seems to upload fine after a reboot, but after a while the background auto-uploading stops and only resumes after launching the app...
Click to expand...
Click to collapse
Yeah that seems to be the exact same thing I'm finding.
After a reboot it works fine...then a few hours later, nothing, until you open the app.
Dropbox upload is working fine for me, but I use Google + photos for backing up my photos and videos. Seems better for me.
Sent from my Nexus 5 using Tapatalk
All things you can do.
jeffreii said:
On my Galaxy S3 and S4, whenever I took a picture, it would immediately upload it to Dropbox using the camera upload feature in Dropbox.
I have the same settings on my Nexus 5, but it only seems to work when I open the Dropbox app. It does not happen automatically after I take a picture. I have tried uninstalling and reinstalling the app, but it still seems to have the same issue.
Is this a Nexus 5 or Samsung thing or is something not working here? Can anyone else confirm that they are or are not having this issue?
Thanks!
Click to expand...
Click to collapse
Things that you can do:
1- Clear Data + Clear Cache + Force Stop (All can be done from App Info) then Restart app and see if it works.
2- Uninstall then install Dropbox again (reinstalling)
3- Clear Cache & Dalbvik Cache from the recovery
4- Flash a custom kernel(Franco Kernel)
5-Wait for an update from Dropbox (maybe a bug)

Unable to transfer music to Nexus 5

So I've googled till my face went blue and for 2 days I have yet to find a free, reliable way to transfer music from my Macbook Air to my Nexus 5.
Google Music: Not supported in my location. I used a VPN to access the page, but even Standard Access asks for $0 purchase from a US credit card to activate the account (it greys out my foreign-issued VISA as "unsupported payment method", even though the card works for everything else on Play Store). If things get really desperate I guess I'll try using a virtual credit card (which requires a small payment), but I want to hold that off for now, since I'm worried Google might have other location-banning tricks up their sleeve, and registering with a fake shipping address might come back and bite me later.
DoubleTwist: Cable sync doesn't work, and I don't want to pay for a wireless solution which will be undoubtedly slow.
Winamp: This ugly piece of crap instantaneously crashes whenever I click the sync button.
AFT: Tired of looking for a sync solution, I gave up and figured I'd just drag and drop. Hits me with "Could not create folder try reconnecting or restarting your device.", which doesn't work either. I read online that changing USB connection mode to PTP instead of MTP solves the issue, but that didn't work either.
Right now, I'm considering FTP'ing into my phone.
I'd really appreciate alternate solutions or recommendations for free FTP apps, preferably with sync feature.
Thank you
Macs are notoriously bad with mtp unfortunately.
Ftp cafe is a good free FTP client for android. Works like any pc client such as filezilla. Can't help with making your mac an ftp server though
Foldersync can also sync via ftp....
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
Can you transfer via ADB?
Actually if I was in your situation although its a bit crude I'd dump everything onto dropbox and download it onto my phone. My collection is in the range of ~200MB only though. Slow but it works...
Sent from my Nexus 5 using Tapatalk
So Macbook Air has no USB ports? I hate Apple.
Sent from my Nexus 5 using xda app-developers app
I have no problems pushing mp3 files from my Air to the N5.
Sent from my Nexus 5 using XDA Premium 4 mobile app
This works:
Wifi File Transfer
Why not use something like an otg usb drive or card reader?
Unless you're trying to pull from iTunes. Does Media Monkey have a Mac version? I've found it to work well in the past (now I just manage all music manually).
Excreted from my Nexus 5
[Guide] Headphone/Earphone Buying
Wireless. I use Es File Explorer but there are many others.
tangosierra_ said:
Can you transfer via ADB?
Actually if I was in your situation although its a bit crude I'd dump everything onto dropbox and download it onto my phone. My collection is in the range of ~200MB only though. Slow but it works...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I haven't tried ADB, I"ll give that a shot. My music collection is ~8GB, I tried using Google Drive but that was taking forever.
aburn95 said:
So Macbook Air has no USB ports? I hate Apple.
Click to expand...
Click to collapse
I'll presume you're kidding. Older androids with USB mass storage mode used to work straightforward, MTP is buggy on Mac and PTP only works for photos.
theesotericone said:
This works:
Wifi File Transfer
Click to expand...
Click to collapse
I tried, but there's a 5mb file limit.
jRi0T68 said:
Why not use something like an otg usb drive or card reader?
Unless you're trying to pull from iTunes. Does Media Monkey have a Mac version? I've found it to work well in the past (now I just manage all music manually).
Excreted from my Nexus 5
[Guide] Headphone/Earphone Buying
Click to expand...
Click to collapse
OTG sounds good but I see no need to buy an additional storage device when I have enough storage, I'll remember that for later should I run out. Nope, Media Monkey is Windows-only.
bblzd said:
Wireless. I use Es File Explorer but there are many others.
Click to expand...
Click to collapse
Oh, I just downloaded it, didn't know about the WLAN feature, thanks
So finally what worked easiest for me was ES file explorer, with FileZilla client, 8 GB of songs moved in about 20 mins is great for me, considering the fact that it's wireless.
I guess I'll live without playlists and syncing, thanks for the help guys
Easily I have no problem to send it in my N5
coolshanth said:
So finally what worked easiest for me was ES file explorer, with FileZilla client, 8 GB of songs moved in about 20 mins is great for me, considering the fact that it's wireless.
I guess I'll live without playlists and syncing, thanks for the help guys
Click to expand...
Click to collapse
Glad it worked out and nice network speeds there. ES file explorer really is a must download for everyone rooted or not. :good:
I could imagine setting up a folder sync with it using Tasker however this I have not tried.
I'm using iSyncr for Mac (paid app) for wireless syncing.
Another alternative I use is AirDroid, which also supports wireless syncing.

Gallery App?

It would really be nice if there was a way to transfer images to the gallery app via bluetooth rather than needing to connect to a computer via USB. Especially on the Neo where the gallery serves no purpose otherwise. How hard do you think it would be to be able to add the devices to the share menu on the gallery app and then integrating with the tizen app? Any thoughts?
I am having a hell of a time getting the sdk to install correctly on Windows too btw!
jwcurry83 said:
It would really be nice if there was a way to transfer images to the gallery app via bluetooth rather than needing to connect to a computer via USB. Especially on the Neo where the gallery serves no purpose otherwise. How hard do you think it would be to be able to add the devices to the share menu on the gallery app and then integrating with the tizen app? Any thoughts?
I am having a hell of a time getting the sdk to install correctly on Windows too btw!
Click to expand...
Click to collapse
I agree this would be a huge benefit.
And I feel your pain on the SDK. It took some doing to get it working on my machine at home. Java seriously lacks user friendly attributes
jwcurry83 said:
It would really be nice if there was a way to transfer images to the gallery app via bluetooth rather than needing to connect to a computer via USB. Especially on the Neo where the gallery serves no purpose otherwise. How hard do you think it would be to be able to add the devices to the share menu on the gallery app and then integrating with the tizen app? Any thoughts?
I am having a hell of a time getting the sdk to install correctly on Windows too btw!
Click to expand...
Click to collapse
Do you mean transfering images from watch to phone? or vice versa? Cause pics from watch is automatically showing up in my phone's gallery after taking them.
I have the neo so there is no camera on my end.
Sent from my SM-G900T using XDA Premium 4 mobile app
Are those Samples mentioned here not exactly what you need:
http://developer.samsung.com/samsung-gear
klwinkel said:
Are those Samples mentioned here not exactly what you need:
http://developer.samsung.com/samsung-gear
Click to expand...
Click to collapse
Thanks for the link.. I will certainly look into it. The issue I am having is not being able to get the wearable SDK to install correctly on my machine. It is just one error after another and it is getting extremely frustrating.
jwcurry83 said:
Thanks for the link.. I will certainly look into it. The issue I am having is not being able to get the wearable SDK to install correctly on my machine. It is just one error after another and it is getting extremely frustrating.
Click to expand...
Click to collapse
have you tried installing using the image?
Any guide on installing using the bin file?
Sent from my SPH-L720 using Tapatalk

Favorite Photos Disappear Randomly

The stock gallery app has a heart shaped icon you can select to create a folder of your favorite pictures. Recently and seemingly randomly, my entire favorites folder disappears and all selected photos become unselected. So far, it has happened twice this week.
Anyone else try this yet? Does it work for you?
PuffDaddy_d said:
The stock gallery app has a heart shaped icon you can select to create a folder of your favorite pictures. Recently and seemingly randomly, my entire favorites folder disappears and all selected photos become unselected. So far, it has happened twice this week.
Anyone else try this yet? Does it work for you?
Click to expand...
Click to collapse
Yes I have had this issue and its very annoying. I lost all my marked photos and have to search them all again in the gallery. Not sure if this is a bug in EMUI 4.1 because I haven't upgraded yet to EMUI5. If it's still there in EMUI5 then Huawei is yet to address it.
bala1701 said:
Yes I have had this issue and its very annoying. I lost all my marked photos and have to search them all again in the gallery. Not sure if this is a bug in EMUI 4.1 because I haven't upgraded yet to EMUI5. If it's still there in EMUI5 then Huawei is yet to address it.
Click to expand...
Click to collapse
I have version 5. I have no idea what it's causing this issue though.
So do I, I don't know what's causing it
PuffDaddy_d said:
I have version 5. I have no idea what it's causing this issue though.
Click to expand...
Click to collapse
Do you have any other media app?
adriansticoid said:
Do you have any other media app?
Click to expand...
Click to collapse
Google photos and Adobe Lightroom for editing. I'll try using various features one at a time to isolate the issue.
PuffDaddy_d said:
Google photos and Adobe Lightroom for editing. I'll try using various features one at a time to isolate the issue.
Click to expand...
Click to collapse
Update us man.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Update us man.
Click to expand...
Click to collapse
Well bro , i wonder how he is doing. Even i do need a update from him now:highfive:
This is so frustrating! I tried the following and nothing happened:
- Editing a favorite photo using the stock editor
- Editing a favorite photo issuing Lightroom
- Sharing a favorite photo via sms
- Sharing a favorite photo via Facebook
- Viewing a favorite photo via Google Photos
- Restarting the phone
Since none of that caused the favorites folder to disappear, I moved on with my life and over the next few hours, I did the following:
- Phone calls
- Browsed the web
- Sent text messages
- Played music over Bluetooth
Just as I had nearly forgotten about this issue, I decided to check one more time and now the favorites folder is gone again! I have no idea what caused it but it's now the third time in the past 2 weeks. I only recently started using that feature but it doesn't seem to last for more than a few days for me.
Anyone else have any feedback?
PuffDaddy_d said:
This is so frustrating! I tried the following and nothing happened:
- Editing a favorite photo using the stock editor
- Editing a favorite photo issuing Lightroom
- Sharing a favorite photo via sms
- Sharing a favorite photo via Facebook
- Viewing a favorite photo via Google Photos
- Restarting the phone
Since none of that caused the favorites folder to disappear, I moved on with my life and over the next few hours, I did the following:
- Phone calls
- Browsed the web
- Sent text messages
- Played music over Bluetooth
Just as I had nearly forgotten about this issue, I decided to check one more time and now the favorites folder is gone again! I have no idea what caused it but it's now the third time in the past 2 weeks. I only recently started using that feature but it doesn't seem to last for more than a few days for me.
Anyone else have any feedback?
Click to expand...
Click to collapse
How many photos do u have in favourite folder ?
For this experiment, only 5. But I've had as many as 20 before.
PuffDaddy_d said:
For this experiment, only 5. But I've had as many as 20 before.
Click to expand...
Click to collapse
U figured out the culprit?
Approximately how much time passes from you marking a photo to when you notice the folder missing and pics unmarked?
Sent from my Honor 8 using XDA Labs
marv_in_lbc said:
Approximately how much time passes from you marking a photo to when you notice the folder missing and pics unmarked?
Click to expand...
Click to collapse
2-3 days, I'm on day 2 now... Fingers crossed
After seeing this post earlier, I marked some pics as favorite. I see the Favorite folder, and I'll see if that happens with me.
I'm on an L14
Sent from my Honor 8 using XDA Labs
marv_in_lbc said:
After seeing this post earlier, I marked some pics as favorite. I see the Favorite folder, and I'll see if that happens with me.
I'm on an L14
Click to expand...
Click to collapse
Any report?
Mine has suddenly lasted a whole week without deleting itself. Not sure how or why though...
I marked 5 pics back when I first replied a few days ago and the Favorites folder is still in my gallery showing all of the marked pics.
Sent from my Honor 8 using XDA Labs
Mine too .. the photos still exist there . I had a backup before doing this
Honor needs to fix this
Luckily I never used this feature.
Sent from my Honor 8 using XDA Labs

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