[Troubleshooting] Motorola Assist wakelock - Moto G Q&A, Help & Troubleshooting

Hello all,
I left my phone fully charged in airplane mode for overnight to check the idle consumption. In the morning I found my phone at 68%, with Assist using up like 80% of that missing.
I already connected Moto with the issue, here is what I tried:
Force stop Assist: after a few minutes it started again and still had the wakelock.
Reboot: still wakelock
Reboot to safe mode: still wakelock
Force stop assist and clear cache and data: still wakelockafter it restarted
Uninstall updates, disable and enable app: new wakelock started in a few secounds and kept on...
For now I have disabled it to see if the consumption is gone, will post more info if I find anything.
My settings in assist:
Meeting, Sleeping, Driving checked in settings
Only the sleeping is used to silence calls from 12-6:30 am with favourites and double callers allowed.
Please share your ideas about possible solutions. I don't need this app too much, but it will be probably more feature packed in the future and I'm also not sure if it really is the root cause of the problem.
The phone is a 1032 UK stock 4.3
Screenshots:
https://drive.google.com/folderview?id=0B1Xsjf3Wm3TqNzRPUGpQOGlYa2c&usp=sharing
Miklós

I'm on a UK unrooted 16 GB & I don't even have driving showing as an option.

techguyone said:
I'm on a UK unrooted 16 GB & I don't even have driving showing as an option.
Click to expand...
Click to collapse
it is only visible in the settings here, but not usable
Sent from my phone

Weird, maybe with KitKat they'll make it fully featured - can't think why they would reduce the functionality for the G

btw don't ever boot to safe mode, it's worse than factory reset. messes up the account management and for example calendar is asking for account, but says that my account can't be added again...
Sent from my phone

Hi,
noticed something similar just yesterday - Motorola Assist suddenly appeared in the battery overview and most likely refused to work properly at the same time. I have configured sleeping mode to have the phone silenced from 2300h - 0600h, yet Assist did not seem to manage to silence the phone at all. Before that, the app used to work flawlessly.
Best wishes,
Karsten

ngc2997 said:
Hi,
noticed something similar just yesterday - Motorola Assist suddenly appeared in the battery overview and most likely refused to work properly at the same time. I have configured sleeping mode to have the phone silenced from 2300h - 0600h, yet Assist did not seem to manage to silence the phone at all. Before that, the app used to work flawlessly.
Best wishes,
Karsten
Click to expand...
Click to collapse
Thanks for your feedback, one of my friends had the same experience as yours, so this issue definitely exists on more devices.
Sent from my phone

I have the same issue yesterday. But I checked this morning and assist seems working. Can anyone verify this?

Yeah I had something similar. Assist was working OK for a couple of days, then yesterday I charged my phone in the morning. Didn't touch it at all till the evening, when I noticed the battery is at ~60-70%. Moto Assist got ~85% of that, even though I've only had the "Sleeping" module active and it was daytime.

Hm, coincidence? Or some weird interference with New Year's Eve? In fact it seems all occurrences of this issue were reported just yesterday... - Well, I'm curious about how it'll behave today.
Best wishes,
Karsten

I'll add to this,mine too refused to work last night, wonder if it will tonight or not,clearly something wrong if we're all having this issue. (UK Tesco 16GB)

I had something similar yesterday. (Stock UK Tesco ROM, 16 GB.)

Annnnd today its working fine, must be a end of year bug someone should tell Motorola
Sent from my Moto G using XDA premium 4 mobile app

techguyone said:
Annnnd today its working fine, must be a end of year bug someone should tell Motorola
Click to expand...
Click to collapse
I gave them a link to this thread already

Related

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

Stop Google Play Updates

I have 2 phones and 2 tablets all of them set to not auto update. Yet once again this AM I'm on the train and my damn phone updates about 10 different apps. I'm in the middle of playing a game which slows to a crawl while Google takes over my device. Finally get home and start my tablet and guess what the sob starts updating. I'm beyond frustrated with this so if anyone has a 100% guaranteed way of stopping this behavior it would be greatly appreciated
meanoc said:
I have 2 phones and 2 tablets all of them set to not auto update. Yet once again this AM I'm on the train and my damn phone updates about 10 different apps. I'm in the middle of playing a game which slows to a crawl while Google takes over my device. Finally get home and start my tablet and guess what the sob starts updating. I'm beyond frustrated with this so if anyone has a 100% guaranteed way of stopping this behavior it would be greatly appreciated
Click to expand...
Click to collapse
Actually,I don't know but It's me also facing this.After reboot when I connect to wifi ,the apps start to update .While auto-update is turned off also.
There is some bug I think.Hope I helped you.
nightwalker said:
Actually,I don't know but It's me also facing this.After reboot when I connect to wifi ,the apps start to update .While auto-update is turned off also.
There is some bug I think.Hope I helped you.
Click to expand...
Click to collapse
Man this is a real pita as my other tablet just auto updated. I'm hoping someone can chime in and offer some advise. Thank you for the reply and sorry your having the same problem
meanoc said:
Man this is a real pita as my other tablet just auto updated. I'm hoping someone can chime in and offer some advise. Thank you for the reply and sorry your having the same problem
Click to expand...
Click to collapse
No need of sorry bro,I am really irritated with this prob.The main prob is that is consumes data and cause data charges.Hope that someone will help us out.
Bros,the same thing happens to me....but on a low end device like mine you get bootloops like hellthis kills all my apps and i have to wait 10 minutes...I HATE OOM's!!!!
Sent from my LG-E400 using XDA Premium 4 mobile app
each app has an auto update option in its settings, you may want to check there and see if its still set to auto update, even with the main settings turned off.
if thats the case, you would have to manually turn them all off.
bweN diorD said:
each app has an auto update option in its settings, you may want to check there and see if its still set to auto update, even with the main settings turned off.
if thats the case, you would have to manually turn them all off.
Click to expand...
Click to collapse
Thanks for the tip but I still cannot for the life of me stop auto update. My second phone hasn't been used for about 5 days so I turned it on today. I have both data and wifi off on it. I go in and double check everything is set to not update. Turn wifi on and within 1 minute its updating 9 apps
If it was only happening on one device I would suspect that its an isolated case but all 4 can't have the same issue. I tried freezing the play store function and my tablet started doing some very strange things. I'm relatively new to android (8 months) and the only problems I've ever had were all related to the damn play store. In case you haven't figured it out I REALLY hate the play store with a passion.
Anyone know how to contact google direct via phone?
meanoc said:
Thanks for the tip but I still cannot for the life of me stop auto update. My second phone hasn't been used for about 5 days so I turned it on today. I have both data and wifi off on it. I go in and double check everything is set to not update. Turn wifi on and within 1 minute its updating 9 apps
If it was only happening on one device I would suspect that its an isolated case but all 4 can't have the same issue. I tried freezing the play store function and my tablet started doing some very strange things. I'm relatively new to android (8 months) and the only problems I've ever had were all related to the damn play store. In case you haven't figured it out I REALLY hate the play store with a passion.
Anyone know how to contact google direct via phone?
Click to expand...
Click to collapse
I was going to suggest freezing the play app, but didn't because I thought it would cause issues.
Alternatively, you could see if the amazon store has all your apps. If so, delete the play store and see if amazon can be controlled to do what you want.
Sent from my LG-VS980 using XDA Premium 4 mobile app

[Q] Constant reboots amongst other things..

I've got a D6633 version of the Z3 and every now and then it will reboot. The funny thing is it does so either in idle or in deep sleep 100% of the time. I've never had it reboot when i'm playing a game or anything.
Also recently with all the material updates in apps, I'm getting a lot of app crashes. Facebook was the main one, but the Gmail app was doing it quite a bit recently. I couldn't reply any emails as it would just crash.
Has anyone, preferably with a D6633 been having these issues as well?
I'm stock unrooted.
Shudder123 said:
I've got a D6633 version of the Z3 and every now and then it will reboot. The funny thing is it does so either in idle or in deep sleep 100% of the time. I've never had it reboot when i'm playing a game or anything.
Also recently with all the material updates in apps, I'm getting a lot of app crashes. Facebook was the main one, but the Gmail app was doing it quite a bit recently. I couldn't reply any emails as it would just crash.
Has anyone, preferably with a D6633 been having these issues as well?
I'm stock unrooted.
Click to expand...
Click to collapse
I also have the same issue with my phone auto reboot after I connected my phone to my car by bluetooth. the first day I owed it, it rebooted 5 times within 10 minutes, very bad. then today is my second day of owing the phone, it reboot once under the same situation. I think it has to do with bluetooth or something, just annoying.
I
My experience with KK and bluetooth has been crummy to put it mildly, and this is on a few different devices. Reboots I've not seen. Have you by chance tried performing a reset of the device? In Lollipop, I've read that can clear some issues with Wifi/BT up.
I'll be getting my Z3 tomorrow, and BT is one of the first things I test. Between work calls and music, it's about 1/2 of my total phone use. Hopefully my experience is better than yours.
I have D6603 and just like yours my phone restarts every now and then and this happens only when phone is in deep sleep...
I know this because when I return home from work and grab my phone there are notifications about restore files available on sd card and mobile data disabled...

[Q] BT wakelock - Z3 never deep sleep

Are you experiencing the following Kernel wakelocks on your phone?
msm_serial_hs_dma
BTLowPower
It hapepns both with an LG G Watch R (5.0.2) and a regular BT headset.
If we take the second device, I do expect a Kernel wakelock while speaking or streaming music. The phone is active any way while performing this task.
What is strange is that even if there is no activity the wakelocks avoid deep sleep.
What is strange is that if I move away from the headset (and the BT icon goes the "non connected" status), the wakelocks are always there.
The effect is that my phone (both on 4.4.4 and 5.0.2) almost never ever sleeps, and sometimes get warm.
If I switch BT off, everything goes back to normal.
Any solution?
I'm rooted, so I can do further tests researches (I'm using BBS to spot the wakelock).
Is it possible that this is an hardware problem? I'm asking as it looks like I'm the only one with this issue!
Thanks.
I can imagine Android Wear as an issue but the Bluetooth headset is mind boggling.... I have a Sony SRS X7 Bluetooth speaker and that never causes this issue as far as I am aware.
abhinav.tella said:
I can imagine Android Wear as an issue but the Bluetooth headset is mind boggling.... I have a Sony SRS X7 Bluetooth speaker and that never causes this issue as far as I am aware.
Click to expand...
Click to collapse
I was pointing to Wear as well.
Then I noticed it just connecting to a BT headset.
Can you please connect to the speaker and play music for a minute or so. Then stop but keep the Z3 connected and report if you notice the wakelocks (provided you are rooted)? 10 minutes will be enough.
Could it be an hardware problem?
Thanks a lot.
Yeah, I checked again as you asked, still have not noticed any impact on battery life. Mind you I am still on KitKAt and I noticed you are on Lollipop. Have you tried restarting? Maybe it's like the old camera big on Nexus Kitkat release where camera app sometimes ran in the background till restarted.
I thought im the only one having this bluetooth issues..
If you are rooted, can you please check if you have the same wakelock as myself? Tx.
Inviato dal mio Nexus 10 utilizzando Tapatalk
abhinav.tella said:
Yeah, I checked again as you asked, still have not noticed any impact on battery life. Mind you I am still on KitKAt and I noticed you are on Lollipop. Have you tried restarting? Maybe it's like the old camera big on Nexus Kitkat release where camera app sometimes ran in the background till restarted.
Click to expand...
Click to collapse
Thanks for it.
Did you check wakelocks via Battery stats? It could be that a direct impact on battery life is not visible.
I did a test pairing my watch with a 5.1 Nexus 10. The wakelocks are there (with a slightly different name) but they are way less intrusive. They wake the phone up only when needed and the counted 4 minutes over a usage of 10 hours.
My conclusion is that the BT implementation on Z3 (regardless 4.4.4 or 5.0.2) is defective, from a wakelocks and battery perspective.
The fact that I'm one of the few noticing it, could also lead to an hw defect.
What's the expert view?
I have the same problem. Took me a while to figure out it is BT. Since turning off BT did not work (turns out it takes a restart of BT). Odd thing is it does not always happen. Over the past few days I have experimented on different apps (Beyondpod, Audible, Kugou), stopping at different situation (from app, stop from device then turn off, turn off device without first stopping), and on different BT devices (Plantronic Backbeat 903, Nissan Leaf, some no-name car kit (amazon.com/dp/B00L1VT5KS). So far I've ruled out the apps and Plantronic. But between the car and car kit I am not certain. Sometime I connects to both and it would have no problem. Some days (e.g. today) BT will keep the phone awake). Am I'm running more or less the same apps.
In all cases, reboot will fix the issue. But I don't always have luck with simply restarting BT.
I'm able to locate a few threads on the topic. looks like it is not limited to Z3. Z1/s and compact suffer from the same
community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Z1-Compact-doesn-t-go-to-Deep-Sleep/td-p/648801/page/3
talk.sonymobile.com/t5/Xperia-Z1-Z1s/KitKat-757-Bluetooth-draining-the-battery/m-p/652237#U652237
Both referencing this link for the "workaround":
talk.sonymobile.com/t5/Xperia-Z1-Z1s/Z1-KitKat-687-Toyota-Touch-amp-Go-No-Deep-Sleep/m-p/640793#M22841
(I can't post link, so sorry about the non-linked text)
colonelheero said:
I have the same problem. Took me a while to figure out it is BT. Since turning off BT did not work (turns out it takes a restart of BT). Odd thing is it does not always happen. Over the past few days I have experimented on different apps (Beyondpod, Audible, Kugou), stopping at different situation (from app, stop from device then turn off, turn off device without first stopping), and on different BT devices (Plantronic Backbeat 903, Nissan Leaf, some no-name car kit (amazon.com/dp/B00L1VT5KS). So far I've ruled out the apps and Plantronic. But between the car and car kit I am not certain. Sometime I connects to both and it would have no problem. Some days (e.g. today) BT will keep the phone awake). Am I'm running more or less the same apps.
In all cases, reboot will fix the issue. But I don't always have luck with simply restarting BT.
I'm able to locate a few threads on the topic. looks like it is not limited to Z3. Z1/s and compact suffer from the same
community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Z1-Compact-doesn-t-go-to-Deep-Sleep/td-p/648801/page/3
talk.sonymobile.com/t5/Xperia-Z1-Z1s/KitKat-757-Bluetooth-draining-the-battery/m-p/652237#U652237
Both referencing this link for the "workaround":
talk.sonymobile.com/t5/Xperia-Z1-Z1s/Z1-KitKat-687-Toyota-Touch-amp-Go-No-Deep-Sleep/m-p/640793#M22841
(I can't post link, so sorry about the non-linked text)
Click to expand...
Click to collapse
Thanks a lot for reporting your experience.
The main difference is that if I disconnect the BT device the drain and wakelocks continue, but if I switch BT off they stop.
Then I do not have BT listed in battery stats as a drain.
Here are your links in a click friendly form!
http://talk.sonymobile.com/t5/Xperi...tooth-draining-the-battery/m-p/652237#U652237
http://talk.sonymobile.com/t5/Xperi...-Touch-amp-Go-No-Deep-Sleep/m-p/640793#M22841
Unfortunately the workaround of turning off + wait + on BT is not a usable solution in a scenario where you use a smartwatch, that has to be connected the all day!!
I'm tempted to try an AOSP based rom to see if the problem is HW related or just SW.
I'll keep you posted.
Thanks.
I did a further test, in the below sequence:
- BT ON + connected to a Plantronics headset => wakelock + device always on
- BT ON + disconnected to a Plantronics headset => wakelock + device always on
- BT OFF + disconnected to a Plantronics headset => no wakelock + device sleep
- BT ON + disconnected to a Plantronics headset => wakelock + device always on
This thing is driving me crazy!!!!!
vittogn said:
Are you experiencing the following Kernel wakelocks on your phone?
msm_serial_hs_dma
BTLowPower
It hapepns both with an LG G Watch R (5.0.2) and a regular BT headset.
If we take the second device, I do expect a Kernel wakelock while speaking or streaming music. The phone is active any way while performing this task.
What is strange is that even if there is no activity the wakelocks avoid deep sleep.
What is strange is that if I move away from the headset (and the BT icon goes the "non connected" status), the wakelocks are always there.
The effect is that my phone (both on 4.4.4 and 5.0.2) almost never ever sleeps, and sometimes get warm.
If I switch BT off, everything goes back to normal.
Any solution?
I'm rooted, so I can do further tests researches (I'm using BBS to spot the wakelock).
Is it possible that this is an hardware problem? I'm asking as it looks like I'm the only one with this issue!
Thanks.
Click to expand...
Click to collapse
I've NEVER seen this happen on stock. I've only seen it happen on Sony AOSP, which currently has a broken BT LPM config.
Entropy512 said:
I've NEVER seen this happen on stock. I've only seen it happen on Sony AOSP, which currently has a broken BT LPM config.
Click to expand...
Click to collapse
Hi Andrew, that's great to have @Entropy512 input for what appears to be a very "personal" problem!!
I had some further investigation and discovered that:
In wakelock detector under kernel wakelocks I can notice that:
ipc000000ef_sensors.qcom has the highest number (7387 in 3h).
ipc0000008c_sensors.qcom (649 in 3h).
Under CPU WL I have UID [Type: System (Bluetooth) - bluedroid_timer] is the biggest WL. This looks to be a Lollipop general issue, as I had the same in KK I'm not pretty sure it is related.
In Sony talk forum I got a reply from a moderator: "That item you listed is known to prevent sleep from back in 2012 and to fix you need to decompile and rebuild the item with amended code - However you still could have an app hence why I mentioned the app to check."
It's strange to me to be asked, as a customer, to decompile and rebuild system stuff!!
Any chance there is an app causing my issue? Any suggestion on how I can root cause it?
Is there a chance it is an hw problem?
Thanks a lot.
vittogn said:
This looks to be a Lollipop general issue, as I had the same in KK I'm not pretty sure it is related.
Click to expand...
Click to collapse
By the way, I'm on Sony Store stock Kit Kat 23.0.1.A.5.77.
colonelheero said:
By the way, I'm on Sony Store stock Kit Kat 23.0.1.A.5.77.
Click to expand...
Click to collapse
Hi, my reference to Lollipop was only related to UID [Type: System (Bluetooth) - bluedroid_timer] CPU WakeLock.
All the rest of my findings where exactly the same in KK.
I got to Sony support forum and a very kind Sony guy promised to look after this issue.
I provided some system dump log taken via PC C after recreating the issue.
I'll keep you updated about the progress.
vittogn said:
Hi Andrew, that's great to have @Entropy512 input for what appears to be a very "personal" problem!!
I had some further investigation and discovered that:
In wakelock detector under kernel wakelocks I can notice that:
ipc000000ef_sensors.qcom has the highest number (7387 in 3h).
ipc0000008c_sensors.qcom (649 in 3h).
Under CPU WL I have UID [Type: System (Bluetooth) - bluedroid_timer] is the biggest WL. This looks to be a Lollipop general issue, as I had the same in KK I'm not pretty sure it is related.
In Sony talk forum I got a reply from a moderator: "That item you listed is known to prevent sleep from back in 2012 and to fix you need to decompile and rebuild the item with amended code - However you still could have an app hence why I mentioned the app to check."
It's strange to me to be asked, as a customer, to decompile and rebuild system stuff!!
Any chance there is an app causing my issue? Any suggestion on how I can root cause it?
Is there a chance it is an hw problem?
Thanks a lot.
Click to expand...
Click to collapse
That moderator had no clue... Something that happened on a 2012 device is of no relevance to a device released in late 2014. He's probably talking about the Xperia S which was a totally different device.
I'm not sure what's causing your problem - as I said, I've never seen it on stock, and only saw it on sony AOSP where the current Bluetooth LPM configuration is completely broken. (Planning on pushing patches for that tonight - but sony AOSP is pretty much independent from production builds right now.)
Entropy512 said:
That moderator had no clue... Something that happened on a 2012 device is of no relevance to a device released in late 2014. He's probably talking about the Xperia S which was a totally different device.
I'm not sure what's causing your problem - as I said, I've never seen it on stock, and only saw it on sony AOSP where the current Bluetooth LPM configuration is completely broken. (Planning on pushing patches for that tonight - but sony AOSP is pretty much independent from production builds right now.)
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Thanks.
Any advice on how to discover if this a system/rom issue or caused by an app? Any system log I can take?
Entropy512 said:
That moderator had no clue... Something that happened on a 2012 device is of no relevance to a device released in late 2014. He's probably talking about the Xperia S which was a totally different device.
I'm not sure what's causing your problem - as I said, I've never seen it on stock, and only saw it on sony AOSP where the current Bluetooth LPM configuration is completely broken. (Planning on pushing patches for that tonight - but sony AOSP is pretty much independent from production builds right now.)
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Click to collapse
Hi Andrew, did Sony fix it in their recent AOSP 5.1?
OT ON: are u working on Omni for the Z3? OT OFF
Here a self explanatory comparison in between two very simalar days.
The first is with a BT device connected (just connected not streaming or talking).
The second (NO BT - ....) is without. The deep sleep attitude is very different!!
I was on KK yes, but the situation with 5.0.2 is exactly the same.

App updates hang / delayed notifications

Recently on my Note 10+ (SM-N975U1) running stock Pie and Dec 1 2019 update, I have been experience 2 issues.
Notifications for some apps are delayed
App updates hang on Google Play Store
For the app updates, they stall with "Download Pending" or the download stalls with <100% complete.
Resolution steps that have NOT worked
Clearing cache and data for Google Play Store
Rebooting phone
Rebooting into Safe Mode
Changing from Wifi to Cell Network Data and vice versa
Stop/starting app updates
Current Workaround
Closing/swiping the Google Play Store and opening it again. It will eventually complete downloading after multiple attempts and install/update an app - you will have to repeat this continuously for every app you want to install or update.
Is there anyway to debug this without doing a complete reset?
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
mtweisenbarger777 said:
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
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Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
selector said:
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
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I have no idea why this happens. What I do know I have had this issue on LG phones, Pixels, and Motorola's. It isn't a Samsung thing. I think it's an Android Bluetooth issue.
This is an old thread - but in case someone else finds it, I came across someone's suspicions in another thread that their Plantronics headset was causing some kind of problem with their Bluetooth. I began unplugging my Savi headset when not in use and it seems to help... YMMV.
This has been going on since Pie; made me upgrade from my Note 8 to Note 10 and it came right back. Infuriating.
You may also want to try to rub a lucky stone and do some chanting as well, because it's about as effective as hoping for a fix after all this time.

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