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Hi guys, newbie here, and im in desperate need of your help!
So I decided to buy an Note 10.1 and yesterday I received it. Straight away (after turning on) I noticed this rather irritating noise (like a notification sound but not one that is the ringtones options on the tablet) that the tablet made when I held it with one hand well, at first I thought it was a motion gesture since whenever I hold it with one hand (the right hand) it switches to the previous app if your in an app, or previous Web page when surfing the net. So I searched the options 100 times, and nothing to toggle off.
Anyway it bugged me more and more and I couldn't figure it out, then by chance i just pushed slightly on the back of the tablet and the notification noise goes off. Push again, it happens again. I decided that it could be a loose connection being made and remade every time I decompress the right side back panel (I can play it like a piano). So I took the back panel off (a pain in the ****) and noticed a ribbon cable that runs directly where I push the back panel (the S pen sensor cable). It was plugged in correctly, but wasn't taped to the battery like the 2 fatter ribbon cables.
So, I taped it down thinking that me pushing the back panel was moving it and creating a loose connection. I thought I had solved it. Booted it back up, no sound!!!!! Reinstalled the back panel, booted again and BOOM, the sound returns.......
Gutted.
Not sure what to do next, it definitely sounds as if something is disconnecting and reconnecting like a USB on a PC, im getting the sound but no notification or error. I have no idea why this would make an app switch to the previous app or webpage when on net.
Any help would be much appreciated.
Well, it seems I have solved the issue. Since this is a new account, I can't post youtube videos. So I'll leave those out for the time being.
Firstly, heres a video showing the fault. As you can see, I've narrowed it down to the docking station/charger connector.
The ribbon cable was seemingly depressed causing it to disconnect briefly before reconnecting when released. Probably the down side of having a flimsy plastic case.
Solve the issue I removed the ribbon cable and taped a small amount of foam right at the mouth of the connector, making the whole connection sturdier and harder to depress with the cover on, which can be seen here.
Hopefully this helps anyone who finds themselves with a similar issue.
joey8 said:
Well, it seems I have solved the issue. Since this is a new account, I can't post youtube videos. So I'll leave those out for the time being.
Firstly, heres a video showing the fault. As you can see, I've narrowed it down to the docking station/charger connector.
The ribbon cable was seemingly depressed causing it to disconnect briefly before reconnecting when released. Probably the down side of having a flimsy plastic case.
Solve the issue I removed the ribbon cable and taped a small amount of foam right at the mouth of the connector, making the whole connection sturdier and harder to depress with the cover on, which can be seen here.
Hopefully this helps anyone who finds themselves with a similar issue.
Click to expand...
Click to collapse
that woulda went straight back to the store
Yep, if the problem isn't fixed there's no way it'll get fixed under warranty now...
If the device is less than a week old, in Oz, the shop is supposed to replace the device immediately. This doesn't mean they won't try the old "It'll take 2 weeks to fix" and "It has to be sent back for repairs" schtick....
shaun298 said:
that woulda went straight back to the store
Click to expand...
Click to collapse
I got it from Ebay, although it was listed as new/unused.
On my Nexus 5 the wireless charging and NFC suddenly stopped working..
Everthing worked properly until yesterday but suddenly my NFC tags have not been recognized and i just tried my wireless charging pad and it is also not working..
I expect a hardware problem because all the nfc-based apps are working if nfc is turned on and aren't working if nfc is turned off.. Is it a problem with the NFC/wireless charging pad or with the pcb? I guess i have to replace one of the parts but which - is there any way to find out which one? When i lay it onto the wireless charger the indication led of the charger doesn't change the color and also doesn't seem to recognize the phone, so i guess it's the charging pad which is located in the backcover?
Everything else is working properly..
Is there anything i can do about it or do i have to change any component?
Back cover, I'm pointing at you ...
matthiaswtf6 said:
On my Nexus 5 the wireless charging and NFC suddenly stopped working..
Everthing worked properly until yesterday but suddenly my NFC tags have not been recognized and i just tried my wireless charging pad and it is also not working..
I expect a hardware problem because all the nfc-based apps are working if nfc is turned on and aren't working if nfc is turned off.. Is it a problem with the NFC/wireless charging pad or with the pcb? I guess i have to replace one of the parts but which - is there any way to find out which one? When i lay it onto the wireless charger the indication led of the charger doesn't change the color and also doesn't seem to recognize the phone, so i guess it's the charging pad which is located in the backcover?
Everything else is working properly..
Is there anything i can do about it or do i have to change any component?
Click to expand...
Click to collapse
My Nexus 5 has developed the same issue with both wireless charging and NFC. Previously I've had no issue with Qi chargers or NFC, now both have stopped working.
If I gently press the back cover of the phone, in the centre just under the camera it will often work again, sometimes only for a short time before failing again.
Have a look at the iFixit teardown, you can see how the back cover housing the antenna interfaces to the logic boards via a number of contacts. I believe that there is a slight flex in the back cover that causes this contact to become poor, causing NFC and wireless charging to fail.
I have the white version of the phone, wondering it the different types of plastic used on the different color version of the Nexus 5 plays a role in the rigidity of the rear cover.
Curious if anyone else experiences the "fix" of pressing the rear cover and which color N5 you have.
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
THANKS!
This worked for me, i switched my Backcover and QI and NFc didn't work anymore, now I pressed hard on the back and it maked a click, now everything is fine again!
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
This. If you remove the back plate you may need to do this to regain NFC and Qi charging.
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
This worked for me as well!
I'm having a similar problem with my Nexus5.
Up until yesterday both Qi charging and NFC was working, but yesterday the Qi charging became sporadic (switching off after 10 minutes, then 30 seconds, and finally not recognising the charger at all). I tried three different chargers with the same results.
NFC is almost broken. I can't beam to a friends Nexus5, but I can read some NFC tags, if I hold it very steady and in the top left corner of the phone (near the camera).
I've pushed as hard as I dare on the cover, but not heard (nor felt) any clicks. Suddenly, however, Qi charging works again. NFC is still equally patchy...
It's tempting to open it up and clean out the connectors properly, but I'm worried that I might break more than I fix...
I'm also having trouble with NFC (haven't tried wireless charging yet) - as mentioned, putting pressure on the back will make it work, but only as long as I keep the pressure on. Can you fix it with card stock, like the GPS contacts? I tried pressing hard on the back cover, but there was no click, and as far as I know my back cover has never been opened.
Thanks for the info - the charging on mine has started failing recently (very annoying to put a low battery phone on the charger at night, see the light come on and it start charging, but then it quit sometime during the night so you wake up to a completely dead phone!)
I squeezed on mine, but no clicks. Also didn't start charging. Guess I'll have to pop the back off and check the contacts. I don't have any NFC tags here to work to test with and see if both are out, but I can check when I get home.
When I got home I pried off my back cover. Looking at the contacts for the QI, they're VERY worn and basically the contact point is worn through to the plastic below:
IMG_8266.jpg by mostlytechnic, on Flickr
I bent the spring contacts on the phone side a little so they made fresh contact and now it's working great again. If it starts failing again, I'll probably just replace the back cover.
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
Thanks a lot, it work, I change my backplate to a white one and all of the sudden NFC didn't work, been changing ROMS several times. And then this thread came along.
Thanks a lot.:good:
After my fix, it worked for a few days but then started failing again. I assume the springs just bent back to their normal position. But I called the google and since it's less than a year old (and bought from the play store) they're replacing the phone.
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
This also worked for me! Thanks
pineapplato said:
I had the same problem, which lead me to this thread. Based on SunburntChicken's post, I started pressing the back of the phone around the camera. Right in the middle of the phone at about the camera level, there is some give. When I pressed a bit harder, it clicked and now NFC and wireless charging is working again on my N5.
Click to expand...
Click to collapse
Can confirm, it worked for me as well!
Thanks. Bought a replacement cover from eBay. Was about to return it as faulty as NFC and QI charging wasn't working. Clicked the back cover in as described, and it it all works again.
Many thanks to the OP for this.
Same Here
My N5 has never been opened or dropped but started not charging via Qi as well. Pressing on the back just below and to the right of the "s" has got it working again for me. There was no click though so I don't think the snap lock has come away. Just too much flex in the back cover.
Is anyone having issues with wireless charging only when the phone is on? My phone charges fine on my nokia charger only if the phone is off. While booting it also sees the charger but as soon as it says "Android" it decides it doesn't want to charge wireless anymore.
just had the same problem
without seeing this thread, i figured out the fix was pressing the back until i heard the click.
I posted the fix (with a photo) on my blog but it seems that the info was already here
Here is a link if anyone is still interested (it will show the area you need to press for the click):
http://me-ol-blog.blogspot.com/2015/08/faulty-wireless-charging-on-nexus-5.html
Google replaced my phone just under a year ago for this problem. Now the replacement has just started doing the same thing. Qi is barely working. My current plan is to buy a new back cover to fix it and then sell the phone when the new Nexus phones come out soon... was probably going to do that part anyway
I guess I just need your help... I have tried everything: pressing on that spot, replacing the back cover, cleaning the qi and NFC contacts... It all just helps for a few days, and then my N5 refuses to be charged by qi again.
Is there anything else I could try? Could it be a software issue (I'm using Terminus ROM)?
After opening the back of my phone and taking it apart to get a stuck sim tray out, my wireless charging quit working. What could I have done? I did remove the battery, but I made sure to plug everything back in. Was there a connector on the backing that I missed?
t1.8matt said:
After opening the back of my phone and taking it apart to get a stuck sim tray out, my wireless charging quit working. What could I have done? I did remove the battery, but I made sure to plug everything back in. Was there a connector on the backing that I missed?
Click to expand...
Click to collapse
Make sure to press the back down toward the upper middle of the back (all around the "S" in Nexus). There's a clip there that must fully seat, or the wireless charging connectors won't make contact. It's pretty common to miss that one.
Note: I think it's actually a bit to the right (or, a bit "beneath" the letter S, when held in landscape), but I can't remember the exact location, so just press down all around that area.
jt3 said:
Make sure to press the back down toward the upper middle of the back (all around the "S" in Nexus). There's a clip there that must fully seat, or the wireless charging connectors won't make contact. It's pretty common to miss that one.
Note: I think it's actually a bit to the right (or, a bit "beneath" the letter S, when held in landscape), but I can't remember the exact location, so just press down all around that area.
Click to expand...
Click to collapse
After putting my phone back in its Spigen case, I seen a couple clips came loose. I pulled it out of the case and made sure they were all seated and tried it on the charger again without the case and it still isn't working. I really don't want to pull the back off again but it's looking like I might have to, otherwise I gotta see if I can get the phone replaced through my carrier and hopefully they don't find out the back was off.
jt3 said:
Make sure to press the back down toward the upper middle of the back (all around the "S" in Nexus). There's a clip there that must fully seat, or the wireless charging connectors won't make contact. It's pretty common to miss that one.
Note: I think it's actually a bit to the right (or, a bit "beneath" the letter S, when held in landscape), but I can't remember the exact location, so just press down all around that area.
Click to expand...
Click to collapse
Or if you just wanna replace the back.
http://www.parts4repair.com/back-cover-for-lg-nexus-5-d820-black/
Sent from my Nexus 5 using xda app-developers app
Thank you both. When I get home in gonna see what I can do and if it doesn't work I might try the back replacement option before I try to get it warranted.
Henrock11 said:
Or if you just wanna replace the back.
http://www.parts4repair.com/back-cover-for-lg-nexus-5-d820-black/
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Judging from the picture in that link, the clip I was talking about seems to be directly across from the flash, just to the right of center (as you're looking at the back of the phone... so, just to the left of center in that picture), so that's where you want to press down to make sure that clip gets seated. (I guess I didn't realize it was that far up.) You can see by the proximity of that clip to the wireless charging pins how not being fully seated will cause the pins to not make contact.
jt3 said:
Judging from the picture in that link, the clip I was talking about seems to be directly across from the flash, just to the right of center (as you're looking at the back of the phone... so, just to the left of center in that picture), so that's where you want to press down to make sure that clip gets seated. (I guess I didn't realize it was that far up.) You can see by the proximity of that clip to the wireless charging pins how not being fully seated will cause the pins to not make contact.
Click to expand...
Click to collapse
OK, I didn't realize there was a clip there. I'll give it a try. Thanks.
@jt3, thank you so much. That fixed it. Working now. I'm having some display issues though, don't know if it's related. The whole screen becomes a bunch of lines but goes away when I press the power button. I've seen it before and it might be Multirom related but I'm not sure.
And thanks @Henrock11 for providing the link to the picture to figure this out.
No problem. Glad I could help.
Sent from my Nexus 5 using xda app-developers app
Glad to hear. Like I said, it's VERY common for people to miss that clip when replacing the back cover, so I figured that was a good place to start.
Just out of curiosity, what prompted you to remove the back cover? Button Rattling? Weak Vibration?
Hello,
I recently replaced my oneplus one touchscreen myself with a replacement one I got from eBay. Now it stops responding when I turn my screen on and then after a about 20-30 seconds of hard swiping it starts responding and the touchscreen works as if everything is normal. Is this a known issue?
Well it would be more helpful if you give your current Android version, rooted or not and which firmware, might as well attach some screenshots here of about phone of your phone from settings
Hello,
My Android version is 5.1.1, not rooted . Here is a screenshot with rest of the details
Happened to me the second time I replaced my screen and sounds like the exact same issue. It was a grounding issue. When you took off the original parts, you should've noticed some chrome looking tape towards the top, under the motherboard. That was there to stop that main display flex wire from grounding out on the frame. I put a little piece of masking tape on the new assembly and it solved my issues. Hope this helps
FlashHappy78 said:
Happened to me the second time I replaced my screen and sounds like the exact same issue. It was a grounding issue. When you took off the original parts, you should've noticed some chrome looking tape towards the top, under the motherboard. That was there to stop that main display flex wire from grounding out on the frame. I put a little piece of masking tape on the new assembly and it solved my issues. Hope this helps
Click to expand...
Click to collapse
Can you let me know where the chrome looking tape is? I am looking at this page http://forum.xda-developers.com/oneplus-one/general/repair-guide-oneplus-one-disassembly-t2979351 and I think the area you mentioned is showing under Step 16 and before Step 17?
Ok I followed the solution listed here http://forum.xda-developers.com/oneplus-one/general/fixing-ghost-touch-grounding-issue-hint-t2951000. So I put masking tape on the affected parts. The problem has definitely become less prevalent where the screen wouldn't respond for minutes to now sometimes the phone doesn't respond for about 10 - 20 seconds and then starts responding again. But once it does start working. It works continuously and it seems to me like something is trying to charge up and once charged up it works. So I don't think I have reached the final solution any other ideas? Should I just try heavier electrical tape instead of masking tape?
Bump
I just dropped my P900 and it went completely dark. :crying: There's no mark, not a crack, nothing, but the display is completely dark. The touch buttons on each side of the home button lights up, but the display does not.
Any advice? Or it is Samsung support next?
May the ribbon for the display is disconnected from the circuit board.
poetryrocksalot said:
May the ribbon for the display is disconnected from the circuit board.
Click to expand...
Click to collapse
Yeah, maybe I should open it myself and have a look. Are there any warranty seals that I will break if I pry it open? I have all the tools necessary, but are there any guides for opening the P900? I wouldn't want to break anything...
bluebirch said:
Yeah, maybe I should open it myself and have a look. Are there any warranty seals that I will break if I pry it open? I have all the tools necessary, but are there any guides for opening the P900? I wouldn't want to break anything...
Click to expand...
Click to collapse
This is a video on replacing the battery but it helped me when I re-soldered the battery connection on mine.
https://www.youtube.com/watch?v=VeSG0hHpAG8
I've opened mine a few times and haven't noticed any specific seals but mine was refurbished to start with.
Also I have the proper tools but found a guitar pick was easier to use personally on this tablet.
Starting at the power port to remove the back made it a lot easier for me, its pretty hard to get anything between the back cover and the tablet in other areas.
poetryrocksalot said:
May the ribbon for the display is disconnected from the circuit board.
Click to expand...
Click to collapse
This was indeed the problem! The connector has some kind of snap lock that had come loose. So easily fixed. Thanks for encouraging me to try to fix it myself. :good:
Glad I helped!
Sorry to hijack your thread but figured my problem might be related.
About 2 weeks ago I charged my tablet and stored it away. The other day I tried to use it and it wouldn't turn on. I tried to charge it but that didn't work either as there isn't even charging activity on the screen. I ordered a replacement battery thinking it might be that, but I was wrong. I still can't make it turn on. Any ideas what it can be? Thanks
bluebirch said:
This was indeed the problem! The connector has some kind of snap lock that had come loose. So easily fixed. Thanks for encouraging me to try to fix it myself. :good:
Click to expand...
Click to collapse
I had a similar experience. 3 weeks ago the 1x my SM P-900 is out of its protective case, it falls 2.5 ft off a table. Hits the floor. No visible cracks or breaks. I could hear hear it operating but the screen was black. Took 3 weeks to talk myself up to it but I pried off the back & used a magnifier glass to c.a.r.e.f.u.l.l.y check every ribbon connect. 1 connector's pins were very slightly off alignment. Couldnt find anything else. Put it back together...Yes! Screen works. All seems good. Took the back off again & securely taped over every ribbon connect I could find. Long time intermittent screen flicker issue (when battery was below 40%) also seems to be gone. That has been the best, eye squintin', back hunchin', shallow breathin', micro-screw wrangling, time investment my non-hardware tech self has ever spent. Wooo!