Video recording noise cancellation issue? - Nexus 5 Q&A, Help & Troubleshooting

Hey i got my nexus 5 a month ago. I updated it to 4.4.2 . I noticed that when i record videos in a "quiet background" , when i play them i got some wierd sound. Any ideas what the problem might be? Is it the noise cancellation software?
Thank you in advance

http://forum.xda-developers.com/showthread.php?t=2562359
the problem is very common. for now the only idea i discovered is to swap the microphones using another camera app (e.g. snap camera)

Thank you for you reply!
Okay, so this is a software issue ? or not 100% sure?

Snake_A said:
Thank you for you reply!
Okay, so this is a software issue ? or not 100% sure?
Click to expand...
Click to collapse
I am shocked that this isn't being discussed more. I am convinced that a huge amount of devices are affected.
Check this group discussion: http://goo.gl/tZ2aXC
I'm pretty sure it is software-related; there was a voice recording app that had an option of disabling echo cancellation. When chosen, recordings were perfect. (the app has since been updated and does not have this option any more).
I love Snap Camera, and using the "Use Alternate Mic" option does help, although it's only a slightly helpful fix. Still not perfect.
This issue is making me insane, on top of absolutely furious. I am completely pissed off with this.
To add insult to injury, after the update to 4.4.1., now taking video in low light is like just taking video of pure black inky darkness. Unbelievable.
I'm currently cruising Craigslist looking for someone who might want to swap their LG G2 for this piece of s**t.

Related

Noise cancellation?

Since none of the initial specs and hands on reviews have mentioned it, I'm guessing that the G2x doesn't have the noise cancellation feature that the Nexus One does. But it'd be nice to get confirmation. So, does this phone have a noise cancellation feature?
I have it in my hands now and it doesn't have noise cancellation. Call quality is excellent though.
djunio said:
I have it in my hands now and it doesn't have noise cancellation. Call quality is excellent though.
Click to expand...
Click to collapse
if you don't mind me asking how is the camera quality? Are the whites and colors pretty accurate?
thanks
They are pretty accurate but sometimes the colors look a little washed out. I'd give the camera a 7 out of 10. Its just as good most cell phones.
what about gps?
GPS is fine
Sent from my HTC Vision using Tapatalk
nixguy said:
what about gps?
Click to expand...
Click to collapse
I find it slow to lock and has a tendency to jump around on my unit. For instance .4 miles(I know itis exactly that) comes out 7.2 etc. This is in Cardio trainer. I also find that certain apps like GPS test plus do not function quite right. I have had one hang up in Cardio trainer already and I have only had the phone for 15 hours. Also while on the line with CS I had weird noises in the line while speaking with them and they even called me back with same result. Haves no idea what that is all aboiut.All in all though I do like the phone.

Microphone sensitivity too high !

Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
yep, same here. when making voice calls the microphone level is a little too low for my taste, but when recording videos, mic sensitivity is through the roof. if someone's talking right next to me while i'm recording or if i start talking there's heavy sound distortion going on in the video. i record a lot of paintball matches and most of my (if not all) videos have unusable (corrupted) audio tracks due to either me talking or loud backgound noises.
/edit:
i uploaded a sample video... don't mind what's going on there, we were testing our newly bought sup-air paintball field for the first time, even though we were only halfway done preparing everything ;D
Sample Video @ YouTube
you're right, especially with video recording, a single light wind when recording outside and all the sound is bad
I took very nice HD videos of my holidays, but for most of them all you hear is a stressing noise due to the wind in the microphone.........and the wind was light, the usual light wind on a beach
This is exactly what I been saying. I'm not a HTC bashed but their promo gave the impression video sound quality would be impressive.
misiek_to_ja said:
Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
Click to expand...
Click to collapse
Yes, everybody has this problem. The mic gain is set too high during stereo-recording, resulting in clipping, especially when close to the sound-source. Still not solved in 2.3.4 either. I don't think it's a hardware problem, but a settings problem. It is much less problematic when recording in mono.
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
Dacoit said:
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
Click to expand...
Click to collapse
Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
mista.maja said:
i uploaded a sample video...
Sample Video @ YouTube
Click to expand...
Click to collapse
Hi,
This is exactly what I'm experiencing, thanks for uploading it ! It is really strange nobody shared this issue before on any forum. At first I thought my device is damaged or something. Anyway it is good to hear there is a little chance they will fix it by software upgrade. What I can suggest is to simply create a support ticket request to HTC demanding to have it solved. If more people will complain about it maybe they will do something to fix this.
Yeah, they really need to fix it. They were really touting the stereo sounding recording as an important feature on the phone. Does anyone know if any custom ROMs can fix it?
sowen222 said:
Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
Click to expand...
Click to collapse
Exactly... For a while I thought my device was damaged until I saw others complaining too. It sounds like it is due to poorly adjusted noise cancelling. Stock voice recorder makes horrible recordings, too. You have to speak unusually loud to get your voice recorded. It also affects applications like Soundhound: nothing gets recognized unless the source is really loud.

Oh great news, the back Camera actually makes clicking noise?!

One of the most terrible camera issue to date..
The focus function as it is known is useful to catch a better image and video quality, however due to the fact that it makes a horrible clicking noise while recording a video makes the camera a complete nuisance, having said that, with the most video that you'll shot with the loud clicking noise recorded into the audio stream thanks to the dual microphone is not as enjoyable as spending the amount of money on a tablet that doesn't meet software and hardware quality that the Asus buyers are looking for, yea a marketing company is more best at being a liar than bring the best available device to the market. Not to mention its customer services...
Good one ASUS, for making a substandard product!
Wait...what? Can anyone confirm that they have a clicking sound? This sounds like a hardware defect.
jeeze, with all these issues being mentioned, im no longer worried about J&R putting my device on back order.
these issues should be posted on their FB page so they can become aware of them.
timrock said:
jeeze, with all these issues being mentioned, im no longer worried about J&R putting my device on back order.
these issues should be posted on their FB page so they can become aware of them.
Click to expand...
Click to collapse
Yeah, all the reports are not exactly good for the inner atmosphere. I only have the I/O issues though, and haven't heard a clicking sound yet from the camera...
The only thing I would hardly touch with a loooooooooooooooooong stick is damn Facebook. Shame that companies nowadays only pay slight attention to their customers, and then only when they post to FB.
MartyHulskemper said:
Yeah, all the reports are not exactly good for the inner atmosphere. I only have the I/O issues though, and haven't heard a clicking sound yet from the camera...
The only thing I would hardly touch with a loooooooooooooooooong stick is damn Facebook. Shame that companies nowadays only pay slight attention to their customers, and then only when they post to FB.
Click to expand...
Click to collapse
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
I'd wait for more feedback, then return it. I haven't heard anyone else complaining about clicking noises.
press to focus clicking noise in recording
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
Would you be able to post a short video of the noise? Youtube? Thank you!
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
I have paid specific attention now (and have access to my unit), and it does it too. I use ProCamera, which normally provide the option to turn off the shutter sound (that's what it is actually called -- at first, I thought you were referring to a bad fit in your casing or something). Alas, that option doesn't work with the TF700, as I still get shutter sound even when that option is enabled.
It sounds like all TF700s will have this.
edrodata said:
Would you be able to post a short video of the noise? Youtube? Thank you!
Click to expand...
Click to collapse
Here you go
http://youtu.be/iCuQ8zf7nyw
By the way -- with the inherent risk of parroting myself over and over again till everyone in here is sick and tired of it -- I am sure that custom ROMs will fix this issue, as they did with the SGS2. I discovered some years ago that, in some countries, it is actually prescribed by law that a digital camera must make itself known to subjects with distinctive sound when taking a photograph (to prevent unconsented picturing of individuals), so it might have to do with legisation rather than a poor design decision in itself. But in the end, it still is a poor design decision. A lot of people hate it, though, so it probably won't be the issue waiting longest in the queue.
Just tested this myself, and I can confirm that every time you click to focus during a video recording there's a small clicking noise. And it gets recorded very loud in the actual video. This does not seem like a sound that's added in for legal reasons or whatever. It sounds like a mechanical noise from the camera itself. E.g. no easy fix with the wonders of custom ROMs.
Here's a short clip I just did clearly showing the issue:
I just tested it and wow the sound is bad!
But on the other hand, I don't think is a huge problem since I think the auto focus does a great job, and and it's not making that sound when it auto focuses.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
ok, this plus IO issues = cancelled order.
timrock said:
ok, this plus IO issues = cancelled order.
Click to expand...
Click to collapse
Wow you sure hate your life
Sent from my Jelly Beaned GNexus
ray3andrei said:
Wow you sure hate your life
Sent from my Jelly Beaned GNexus
Click to expand...
Click to collapse
how did you gather that?
Einride said:
Just tested this myself, and I can confirm that every time you click to focus during a video recording there's a small clicking noise. And it gets recorded very loud in the actual video. This does not seem like a sound that's added in for legal reasons or whatever. It sounds like a mechanical noise from the camera itself. E.g. no easy fix with the wonders of custom ROMs.
Here's a short clip I just did clearly showing the issue:
Click to expand...
Click to collapse
wow, holy crap that sucks... good thing I probably wont be using the camera for anything beyond scanning bar codes and stuff. XD
I'm not quite sure, but when I had the Transformer, I thought there was an Option in the Camer App for the clicking sound, which you could disable.
ATM I can't look it up by my self, but I will have a look tomorrow if I can disable it on my Tablet.
I just found that option in the camera app, but as stated earlier the sound comes from the mechanics itselve when you manually touch the screen to focus. I the option in the app is only for the software shutter sound.
I wonder why this didn't come out in those Apple friendly reviews of the 700???
Your models seem to have come out before the official release. Perhaps these are early test or "beta" - maybe these and other glitches are being worked out and thats why so long 2c the release???
Just thinkin out loud.
Maybe because it's a very specific problem that is not noticible in everyday use, so the reviewers didn't check for it?
I like that the people in your this forum is testing and reporting stuff they find but it's also important that it's not blown out of preporsons. If I hadn't read this post I've never would have noticed this "problem" simply because I never had the need to manually focus the camera wile recording videos.

[Q] Is my NEXUS 5 defected? Camera -VIDEO

Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"
hollowback said:
Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"
Click to expand...
Click to collapse
ok, thats strange, never heard or read about something like that - seems like its an error in the hardware or the basic camera driver, no idea how to fix it! .. seems like you have to send it back to lg :/
thenobol said:
ok, thats strange, never heard or read about something like that - seems like its an error in the hardware or the basic camera driver, no idea how to fix it! .. seems like you have to send it back to lg :/
Click to expand...
Click to collapse
did you see the video attached
hollowback said:
did you see the video attached
Click to expand...
Click to collapse
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/
thenobol said:
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/
Click to expand...
Click to collapse
hello friend
i just took it to the place i bought it from
he was saying that its how camera's of LG phones are
is it true?
or shall i go to the service center ?
any clue what i should tell them to get a replacement cause they would stick to saying that sir
we have to format the phone restart it etc
i already did all that but then here "in india " the lg service is not good at all
See the serial number if itz 311 or 312 itz new batch..310 is old
thenobol said:
yeo, thats y i said that it must be a hardware or driver related issue, because the autofocus i not operated by an higher software layer!
.. sorry for that :/
Click to expand...
Click to collapse
ch0c0lateb0yctg said:
See the serial number if itz 311 or 312 itz new batch..310 is old
Click to expand...
Click to collapse
the S/N on the box is 311
this is what google got back to me with
Thank you for contacting Google. This is not a good thing or a bad thing, but just a feature inherent in all cameras. The camera will focus on whatever object you point it at and will remain focused until another object enters the field of view and then the camera will try to adjust it focus to encompass the new object in its field of view. Foe example, when you are video taping a football game and you are focused on the cation on the field and then another fan walks in front of you and this disrupts the camera's view and its focus while that person is walking across the field of view. I hope this explains what is going on for you and I will be happy to continue to answer your questions.
Yup i ser the same problem im in canada and bought it from google play store.. Any fix? Is it hardware prob? I think mine is the first batch coz i ordered it after three days it was released
Sent from my Nexus 5 using xda app-developers app
As far as I've found out its not a problem its just how the phone is
It focuses on anything that comes next to it
I just need to confirm
This
So any nexus 5 user ?
Do see the video on top
Before you comment
hollowback said:
As far as I've found out its not a problem its just how the phone is
It focuses on anything that comes next to it
I just need to confirm
This
So any nexus 5 user ?
Do see the video on top
Before you comment
Click to expand...
Click to collapse
with my phone the camera is not focusing while taking a video!
dude that is a problem i guess !!
hollowback said:
Hello
i bought my nexus 5 on 10th dec
from a authorised dealer
it was working fine just that the speaker volume is kinda low
the main problem is when im recording a video it all comes fine even in proper lighting or low lighting
but it Tends to Focus/Stabilize
whenever there is any movement which ruins the whole quality
if attached this small video in which if you pay attention you can see
how it zooms in and out and is trying to focus
can you guys please help ? is my piece defected?
and iv also heard that google started shipping new hardware
with bigger holes for speakers and volume and sim card slot fixed
is my batch proper? how can i find out
the video thing is really messy yesterday i filmed about 30 mins and i kept my phone stable in one position with proper lights on
we were filming something
and this thing ruined it
can you guys please look at the video and suggest ?
youtube. com/watch?v=Sq5H3LD-WtM&feature=youtu.be
"Minus the space"
Click to expand...
Click to collapse
dude first of all relax its not a very very big problem but it is indeed even my nexus 5 zooms in and out when it tries to focus on things but not this much this is just to much zooming i would suggest u to update to 4.4.2 and try again if the problem persists then dont worry just return the piece
Hello
I did update it the day I bought the phone
I formated the phone yesterday to factory settings
It works fine and then it tries to focus if anything comes
In the way
So shall I return the piece ? Or is it ok ?
Any more suggestions people?
That is 100% normal, the same thing happens to mine as you can see here: (video recorded with my nexus 5)
http://www.youtube.com/watch?v=NaNOmMX6Hkg&feature=youtu.be
Don't worry.
Omg finally
Thanks for the reply ! Feels a lot better
Anyway I can turn it off? Its very irritating
So my phones perfectly normal right?
Happy new year friends !!

Is the camera motor supposed to sound like this?

I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Wow, thanks for letting us hear what it sounds like. Helps me as I start to collect various "issues" from other end users.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
They sound like sound effects used for alien invasion type of movies .
Hmm hope by the time it is released on the US it doesnt have most of the issues happening
yeah i had been using it the past month and noticed the same. There is a Flip Camera sound feature in the options but didnt seem to make a difference on my end.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
Faulty unit
So I spoke with Asus support, and according to them these noises are completely normal, so yeah, I don't know. Because of this I've now returned it to the shop I bought it from as this really was a deal-breaker for me.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
Doesn't sound bad here
https://youtu.be/ZPv9XPHMYfg
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Doesn't sound bad here
https://youtu.be/ZPv9XPHMYfg
Sent from my ASUS_Z01RD using Tapatalk
Click to expand...
Click to collapse
Thanks for the link! That does sound far more acceptable. I had a look at a few video reviews before ordering it, and none of them mentioned anything about the noises my unit had - that's why I was curious if anyone else was experiencing the same thing. But it definitely sounds like my unit was faulty, and that it shouldn't sound nearly as bad as it did.
I bet ASUS never actually bothered to watch/listen to the videos I sent them and instead just said it's normal and hoped I wouldn't mind.
HomerSp said:
Thanks for the link! That does sound far more acceptable. I had a look at a few video reviews before ordering it, and none of them mentioned anything about the noises my unit had - that's why I was curious if anyone else was experiencing the same thing. But it definitely sounds like my unit was faulty, and that it shouldn't sound nearly as bad as it did.
I bet ASUS never actually bothered to watch/listen to the videos I sent them and instead just said it's normal and hoped I wouldn't mind.
Click to expand...
Click to collapse
Hello, my flip camera also has weird sound (alien) when I adjust the position using volume keys. However, I think that this is normal due to the motorized mechanisms.
Edit: I looked at your video and my unit has the same sound.
Just bought a used ZF6, my camera motor has the same loud Noises as the OP in videos.
It's when they stop making sounds that you need to worry...

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