So I signed up for Google Opinion Rewards, the day the app dropped. I received the initial non paid survey which was strictly political. I answered it with my views and beliefs, and I haven't received a survey since. On the other hand, I have a friend, who has the exact opposite political views as me. He signed up just a few days after me, and has received a survey almost on a daily basis. Am I the only person not receiving the surveys? Just wondering if anyone else has not received any! Could my answers have been too opinionated, or didn't meet some agenda? Maybe it's just the conspiracy theorist in me!
Yeah, I also haven't had any.
Kind of quiet lately...
I did the initial survey, and 2 or 3 since then, but I haven't seen anything come up in a while. I never saw them on an almost-daily basis though; maybe 1 a week. Being a somewhat new service/app, they might just need some time to drum up more clients to do surveys for.
I know it's a new service, but I went through the initial survey with my wife and answered on the other end of the political spectrum yesterday morning. And she's already received 2 surveys in less than 2 days. There definitely something to it! It's been well over a month and I haven't gotten anything! Wish I had known, I would have lied on the first survey! Lol
Sent from my Galaxy Note 10.1 2014 edition using XDA Premium HD app
Well, that's strange...you may be onto something there. And yesterday afternoon got a one-question survey asking if I were male or female, paid 25 cents...thought that was weird too! Who can fathom Google's mysterious ways?
Signed up for this myself I received 1 survey got a dollar and nothing since. Been a week BTW.
Sent from my Amazon Kindle Fire using Tapatalk
Wikdclown said:
Signed up for this myself I received 1 survey got a dollar and nothing since. Been a week BTW.
Sent from my Amazon Kindle Fire using Tapatalk
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Click to collapse
Yeah -- I've had it for about two months now and only received about 3-4 surveys. Pretty slim pickings -- don't think any of us are going to get rich with Google Rewards any time soon! :laugh:
I'm pretty hesitant to all those surveys.
So I got my first survey today!! Earned a dollar!
Sent from my Note 10.1 2014 Edition using XDA Premium HD app
Yeah if you're expecting to get more than like 5 dollars a year you'll probably be disappointed lol.
Sent from behind you!
Weird. I've had maybe half a dozen or so. Of course it hasn't amounted to more than $2 or $3, but still for a free app here and there I'll do it.
I've only ever received one or two this year. As others have said, you can't exactly expect to make much off this
Works for Me
I have made about 15-20 bucks since I signed up. I usually get 2-3 surveys each week. Two surveys last week and one so far this week.
still waiting
same here still waiting... pretty sure the pin point test group as they want ....
I got a survey right away and used to get 2-3 surveys a week, think I've made around $7 total. I've only received 1 survey the past 3 weeks. It was pretty sweet for awhile! Sounds like I'm one of the luckier ones!
I've tried several times but there was always a problem submitting my answers so I have $0 despite wasting time on this crap.
Sent from my SGH-I747M using xda app-developers app
Remember that Google knows a lot about you.
You are a member of a particular demographic, with a particular consumer profile and a particular set of socio-political views. Google probably knows where you fit in these spectra better than you do.
Companies are paying Google to run these surveys for them, because Google has such good demographic data. They pick the groups of people for each survey based upon the demographic details the company paying for the survey.
So ... depending upon your particular profile, you can expect more or less surveys.
Personally, I am a 40-something, tech-savvy family man with liberal socio-political views and an "above average" income bracket. I got a bunch of surveys up-front (made five or six bucks I guess) and then they've thinned out quite a bit since then. I occasionally get "one and done" surveys that pay $0.25 ... I guess I should've chosen the other answer on those!
I also wonder if some battery apps might hamper its functionality. I run greenify and battery guru. Lately I noticed I often get a survey offer within a few hours of activating the app ... wonder if one Battery Guru might be preventing it from checking in occasionally...
romgnascher said:
Remember that Google knows a lot about you.
You are a member of a particular demographic, with a particular consumer profile and a particular set of socio-political views. Google probably knows where you fit in these spectra better than you do.
Companies are paying Google to run these surveys for them, because Google has such good demographic data. They pick the groups of people for each survey based upon the demographic details the company paying for the survey.
So ... depending upon your particular profile, you can expect more or less surveys.
Personally, I am a 40-something, tech-savvy family man with liberal socio-political views and an "above average" income bracket. I got a bunch of surveys up-front (made five or six bucks I guess) and then they've thinned out quite a bit since then. I occasionally get "one and done" surveys that pay $0.25 ... I guess I should've chosen the other answer on those!
I also wonder if some battery apps might hamper its functionality. I run greenify and battery guru. Lately I noticed I often get a survey offer within a few hours of activating the app ... wonder if one Battery Guru might be preventing it from checking in occasionally...
Click to expand...
Click to collapse
I guess that makes sense. I got to $10 in credits pretty quick, enough to get the Groundspeak app (I sure as hell was not going to actually BUY it), then about $4 in credits until I have not gotten any in about a month or so.
I fit your profile for the most part, although I am pretty conservative and a bit of a cheapskate, although I do not use any battery apps.
The frequency of surveys has some dependency on your device. I have nexus and galaxy devices. Both have the same Google account but the nexus gets more surveys
I have hardly made 3 bucks in about 3 months, yet my mother has only been part of it for a little over a month and has already accumulated about 10 bucks. She brags almost daily about getting another ten to fifty cents. I have a feeling it has to do with her gender and possibly age.
Edit: looking at the reviews on play store, I've noticed more men with low ratings complaining about not getting surveys, while more of the higher ratings are women getting at least one a day.
Sent from my Nexus 5 using Tapatalk
Related
Hey guys,
About a month ago (Jan 20 I seem to recall) T-Mobile had an offer where you could get a free upgrade to a G2, only on their website.
My family had three G1s on our plan that were past due for an upgrade, since December, so we jumped at this offer.
We couldn't get the site to work, however, so we called in and a representative assured us that we would be able to get the three phones for free. We would have to call back the next day to do so, though.
After calling back the next day, we received another representative who told us that the offer was an error and shouldn't have been put online. Our response was simple- That's your problem, we agreed with the other representative in good faith and we should not have to pay for an error on your end.
After waiting about a week for that other representative to look at the call logs (which he never found, by the way), he called back and told us that since we've been waiting for so long and he never found the logs, we could have all three phones for free. We already knew there was an upgrade fee of $18 that we would have to pay, that's fine.
Now, a month later, on our bill we have three charges of "One Time charge for Handset Upgrade Revenue" that amount to $199.00 each. That makes our total bill for this month a whopping $1000.
This is far from "free" that we were promised. I am hoping it's a mistake on their end, but if I call them up and they start throwing in all of these excuses and explanations for why a "free" phone isn't free, is there some sort of agency for Customer Fair Treatment or something that we can report them to, or is there legal action that we can take?
Please, if you have any other advice or tips, it is greatly welcomed.
Hope to hear a response.
-Proxin
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
evilgold said:
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
Click to expand...
Click to collapse
Interesting... I don't think the buyers' remorse thing would work, cause we have had the phones for over 30 days... and offering to give them back would be bad on our end because honestly, we love these new phones!
But yeah, the breach of contract you mentioned is a good point. We renewed our contracts so that we could get these phones, and if they take the phones back yet keep us locked in contract, I'm certain that the groups mentioned by the other posts (BBB and FCC) could help us out.
Andrew.Dodson07 said:
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Awesome. It makes me happy that there are companies who are willing to stick up for customers.
Superbovine said:
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
Click to expand...
Click to collapse
That Does make it look like less, haha. To clarify-
$199 x 3 = 600.00
+ 120.00 tax
+ 250.00 phone bill
+ 18.00 upgrade fee x 3
plus various charges
= $1000
Isira said:
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
Click to expand...
Click to collapse
Thank you very much. I hope either or both of these can help if the situation turns into something nasty.
I have to harass them to make sure they apply discounts or whatever, and they tried to wiggle out of my student discount when I activated my line...
Ah well. They're almost half the price of Verizon and my service is pretty good here.
We just called T-Mobile and a representative confirmed it was a mistake and dropped the charges.
We still have to wait until the next billing cycle to see for sure, but I think this has been resolved.
Thank you all for your advice and replies.
Best,
Proxin
uppppppppppppppppppppppppppppppp
yeah ://....happened to me a couple of times there..
I have read countless threads on this subject that range from just bend over and take it its not that bad to I'm selling my phone as soon as I get. There is a simple way of showing our dislike of the locked bootloader. It only takes a minute and it will get Verizons attention. it's not a smack on the head with a bag of nails but it will sting the big red bully enough to eventually act.
Go to the verizon mobile web site "my verizon" click upgrade device pick any phone click quick look click read reviews click write a reveiw and the phone you currently have wille come up and ask you to write a reveiw. Give it the lowest amount of stars Most importantly be polite, factual and don't bash Verizon (save that for the XDA forums)
This is the most efficient way a few can get their point driven home in an acceptable and respectable manner. When all the phones on its web site have only 2 or 3 stars they will definately be effected. This is the most effective civil way of letting Verizon know they are doing their customers wrong.
What do you guys think?
Press thanks if you think this will help...and because it boosts my XDA cred :laugh:
Yes at this point Verizon needs a wake up call and realize out not for its they would not have food on the table. Every one of these ways people come up with help.
Sent from my SCH-I535 using xda app-developers app
you're not going to matter to Verizon. Not trying to be a **** but the amount of customers that want an unlocked bootloader is minimal compaired to their total customer base. Yes it sucks balls and i feel for you verizon guys, but there isn't much you are going to be able to do about it.
Best option would be to call their customer service and tell them you want to cancel your account and when they ask why just say you guys refuse to unlock bootloaders so i am taking my business elsewhere. With the phone being new to the market and in high demand i would just sell it on ebay or craigslist for 500 and switch to a different carrier.
When is the developer edition of the VZW SGS3 going to be available? I think a lot of people are trying to sell their VZ S3's on eBay for $549 or $600 to buy it outright from Samsung. As long as you don't take advantage of VZ's subsidized pricing on a new device you can keep your unlimited data plan when you activate it. I'm considering that option.
Sent from my SCH-I535 using xda app-developers app
mburke178 said:
you're not going to matter to Verizon. Not trying to be a **** but the amount of customers that want an unlocked bootloader is minimal compaired to their total customer base. Yes it sucks balls and i feel for you verizon guys, but there isn't much you are going to be able to do about it.
Best option would be to call their customer service and tell them you want to cancel your account and when they ask why just say you guys refuse to unlock bootloaders so i am taking my business elsewhere. With the phone being new to the market and in high demand i would just sell it on ebay or craigslist for 500 and switch to a different carrier.
Click to expand...
Click to collapse
If all the phones on their site suddenly had only two or three stars trust me it will affect verizon. Phones with low amounts of ratings could be affected by just one or two bad reviews. It is the biggest impact we can make with very little time invested. Calling in returning phones and all the other ideas are also excellent just not the best bang for the buck. I plan on doing all of the above.
Jugger naut said:
If all the phones on their site suddenly had only two or three stars trust me it will affect verizon. Phones with low amounts of ratings could be affected by just one or two bad reviews. It is the biggest impact we can make with very little time invested. Calling in returning phones and all the other ideas are also excellent just not the best bang for the buck. I plan on doing all of the above.
Click to expand...
Click to collapse
Anyone who is going to be researching a phone isn't going to go solely off the service providers website or at least they should be smarter than that. Also if they wanted they could easily just delete all the 1 star reviews.
You guys are no fun, either that or you are shills for Verizon LOL its always better to do nothing when done wrong or when faced with adversity
P.S. feel free to hit the donate button, gotta recoup for the hit im going to take selling my my S3 (they sould have named it the FU2). The hit I'm going to take cancelling my contract early, and a couple tubes of anal ease
(VERIZON left me a little raw) :crying::silly:
I think this is a great idea. Will it work? Maybe, maybe not, but it doesn't hurt to try. I think it's definitely worth a try.
Might as well give it a shot
I think this is a great idea! I think that not that many people give ratings anyway so even if a small number of us do it, it should have an impact. And I do think people might not read the review but they do look at the rating
Sent from my SCH-I535 using Tapatalk 2
I will leave negative reviews I am not sure it will help but I I am in to make the effort. I have been getting back at them (verizon) in my own ways like running my office and most my neighborhood of some extra lines my business account has with unlimited data in 4G areas
Sent from my SCH-I535 using xda app-developers app
Well since there arent many reviews leaving a bunch of negative ones would have a pretty big impact
I think this idea is "awesome"! No it's not the one thing that's going to sway VZW's politics but hopefully one of many to curb their abuse of the consumer....
Sent from my DROID RAZR using Tapatalk 2
This is a great idea
its diffidently a better idea then sitting on your azz
:victory:
Possible lawsuit against Verizon
I ride bike with two gentlemen who are members of a large law firm. Very nice guys considering they're lawyers :laugh: Had to put that in there for when they read this...hi guys!
They informed me that if Verizon does not post the negative reviews there are grounds for legal action (it took then about six paragraphs twenty minutes and a whole bunch of what I think was Latin to explain that to me but I got the jist of most of it) There are a few guidelines keep the reviews factual polite and dont bash Verizon. They offered thier services calling it "a very high profile endeavor"
They also reminded me Al Capone didn't go to jail for being a gangster he went to jail for tax evasion
Keep fighting the good fight
Jugger naut said:
I ride bike with two gentlemen who are members of a large law firm. Very nice guys considering they're lawyers :laugh: Had to put that in there for when they read this...hi guys!
They informed me that if Verizon does not post the negative reviews there are grounds for legal action (it took then about six paragraphs twenty minutes and a whole bunch of what I think was Latin to explain that to me but I got the jist of most of it) There are a few guidelines keep the reviews factual polite and dont bash Verizon. They offered thier services calling it "a very high profile endeavor"
They also reminded me Al Capone didn't go to jail for being a gangster he went to jail for tax evasion
Keep fighting the good fight
Click to expand...
Click to collapse
Ah yes lawyers and hackers coming together in the search for loopholes and alternative thinking.
Sent from my Verizon S3 with locked bootloader but I would love to change my signature.
im pretty sure verizon is deleting any reviews talking about the bootloader
IAmPears said:
im pretty sure verizon is deleting any reviews talking about the bootloader
Click to expand...
Click to collapse
Nails in their coffin boys!
Pour it on the more they delete the stronger our case becomes, fortunately for us their disclaimer " {} I agree with terms of service " has more loopholes than their software :good:
P.S. keep an eye open for a different disclaimer
While your still pi$$ed off about Verizon being such a bully check out these other threads....I have nothing to do with them just linked them because they are ways of venting our Big V rage.
http://forum.xda-developers.com/showthread.php?t=1756483
http://forum.xda-developers.com/showthread.php?t=1774849&page=4
http://forum.xda-developers.com/showthread.php?t=1771335
http://forum.xda-developers.com/showthread.php?t=1759669
http://forum.xda-developers.com/showthread.php?t=1764726
Now that you are full of pi$$ and vinegar start typing make a difference :good:
.
Good idea, doing it now!
To post a review on Verizon, or not, that is the question.
Sent from my SCH-I535
How I got to keep my HOXL and got AT&T to send me a Galaxy SIII I747 free of charge
When my upgrade eligibility with AT&T came up last spring I decided that I needed to familiarize myself with the Android operating system. Having been a long time iPhone user (iPhone, iPhone 3G and iPhone 4) with a mostly positive experience, I had always been frustrated by Apple's lack of Flash support and (at the time) their refusal to adjust their screen size. Little did I know that both Adobe and Apple were just "sitting in the corner" laughing at me when I came to this rationalization. Naturally, I overcompensated and went with the Galaxy Note, which, IMHO was probably not the best fit for an Android noob like myself. I did a little more research, and just on the outskirts of my 30 day return window, the HTC ONE XL was gonna debut. Bought it on launch day May 6th (before the embargo ruined the party). Like everyone else I had concerns over the lack of storage expansion from 16 Gigs - my previous iPhone 4 was 32 Gigs - but felt confident enough to pull the trigger since the 25 Gigs of free Dropbox space was on the table and according to AT&T was in play. Having been Grandfathered into AT&T's unlimited data plan and being a moderate user (I average 6-8 Gigs a month and have only been throttled twice) I felt as though I could transition to Cloud storage with ease.
I wanted to wait as long as possible before establishing my Dropbox account so I could get the maximum out of the 2 years. It wasn't until late September that I learned of AT&T purposely opting out of participating in the deal. I still can't fathom the rational for this, since its always been my understanding that not only AT&T, but all the Carriers had absolutely nothing to do with this promotion because the deal was between HTC and Dropbox. You would think the Carriers would welcome this since it would increase data usage, thus gaining them additional revenue. I'm sure that people, much smarter than myself, who contribute to the XDA forums, have the answer to this burning question since i'm clearly clueless.
Anyway, no worries, I'll just simply "Root", "Rom" and Voilà....Uh-Oh... As usual I'm a day late and a dollar short and I miss my window with the initial Root exploit that HTC closed ---- ( BTW this is in NO WAY meant as a backdoor insult or complaint to the Developers and their tirelessly Godlike work that they perpetually churn out on a daily basis, nor is it to the rest of the "awesomesauce" that describes the entire XDA Community!!!!) Now, I know in the back of my mind, there is an obvious workaround -- which I'm sure has been explained in this forum before - attach service to your previous phone for a day or so --- snag a WiFi connection and establish your Dropbox account and Boom instant 25 Gigs --then simply reattach service to your HOXL --- but ya know what....now I'm Pissed....time to call AT&T....
I started by calling sales not customer service too vent my complaint
1st Barrier ---- I get the initial non-decision making Dingbat ... As quickly as possible, I dispensed of this person and got a supervisor - I explained my issue and advised that AT&T did a "bait and switch" on me and strongly emphasized how ILLEGAL this practice is .....
2nd Barrier --- supervisor said he had no idea what I was talking about and that he had never heard of this "Dropbox freebie thing" (keep in mind I'm speaking with the sales department) --- this was easily refuted as I told the gentleman to try opening the box -- you know --the one with the AT&T logo on it that the HOXL comes in -- and to look at the paperwork inside --- it advertises the promotion!!!! Clearly his plausible deniability is out the window....
3rd Barrier --- "Can't help you because it's not our promotion..." No kidding -- that's the point..... I went on to explain how I was well aware that it wasn't their promotion and how it makes it worse because they purposely had to "opt out" --- emailed him the link to the Dropbox page explaining the promotion and How AT&T and VERIZON opted out (keep in mind the promotion is for any new HTC device running Sense 4.0 not just the HOXL) He continually stated that it wasn't their promotion for which I replied that I knew that and that it didn't matter whose promotion it was. I advised him, that I signed a contract with AT&T based on that information and that the Dropbox offer was used by AT&T as a selling tool to that end and that's why this is a bait and switch situation and that the practice is ILLEGAL
4th Barrier --- "How do we know that you were told about this offer and that our employees used this strategy...." I emailed him a link from androidcentral (Being that this is my very first post on the XDA forums protocol prevents me from posting the link that I sent ... but I can tell you that androidcentral was the original source for the "article" titled "AT&T HTC One X will have free Dropbox space, company spokeswoman affirms" and was dated Apr 24 2012) --- granted this is simply an unofficial "blog site" that can basically say anything they want but I advised him that this story was picked up by all the other major 'tech sites" and it has never been refuted by AT&T. In addition the "AT&T Spokeswomen" is Jackie Vettorino. Her official title is - Digital PR/Social Media Strategist for AT&T - She is basically their Top Dog when it comes to dealing with the press - She is widely known to many media outlets because of her role as the Point-man..er..Point-woman on "Throttlegate" last fall. I explained to him that because of her fairly high profile, it would be extremely remote that the story was fabricated or that she had somehow been grossly misquoted because of the likeliness of serious repercussions... but I did offer to three-way her office --- He declined. I also, again referred him to the materials that came in the box with my phone -- yes the Box -- the one produced and manufactured for AT&T with their logo splashed all over it.
5th Barrier --- "Did you purchase your phone and contract from a Corporate store or online through the official AT&T website ...." I told him that i didn't and that I used an "Authorized Retailer" (My friend works there and I wanted her to get the commission. To be honest, at the time I didn't know it wasn't a corporate store -- they only sell AT&T product and the only name mentioned inside or outside the building was the official AT&T logo all decked out in that crappy blue and orange - no offense to all you Miami Dolphin fans. It had been years since I had been in an AT&T store - all my recent dealings had been at an Apple store) He began to tell me that I would have to "take up this issue" with the store and that it was "out of his hands". I promptly asked him who my contract was with - He stated AT&T. I immediately repeated the question - he again correctly answered AT&T - I asked the question 3 additional times in succession and he scored a perfect 5 for 5. Finally, I asked him if he knew what the word "authorized" meant, as in "Authorized Retailer" and during my reading of this definition (straight from .merriam-webster.com) he interrupted me by resignedly asking me "what I wanted...."
Aah!!! ... Success. I went into this endeavor with the hopeful expectation that AT&T would credit my account the price of what I would have to pay for cloud storage for 2 years - It's soft money and almost always AT&T's go to when they screw up. Well after almost 90 minutes on the call, I quickly rethought my position and like any successful Rep will tell you "Ultimately, you always have to ask for it". I told the supervisor that there were 2 options:
1) AT&T could release me from my contract without penalty and refund my full purchase price for the phone...not something AT&T wants (nor did I ... again I stay because of my unlimited data plan) or....
2) Replace my HOXL with an equivalent phone that has expanded storage options at zero cost to me - of course we both knew that the only possible replacement was the Galaxy SIII
Without hesitating he asked me what color I wanted and to what address I wanted it shipped -- The phone arrived at my doorstep, Oct 2, precisely 27.5 hours from the time I ended the call. After 2 weeks and another lengthy call - this time to Customer Service - I was able to successfully argue that my contract start date should be reinstated to the original May 6th date and not the Oct 2nd citing that the SIII was not an upgrade but a replacement phone.
I created this Post not to boast or pat myself on the back, but rather as a template for other HOXL owners who may be feeling slighted by AT&T's consistently awful business practices. Hey, It doesn't have to be an SIII --- it may be a great way to offset HTC's poor decision of putting out a part deux a mere 6 months into release of their "flagship" X series. Why is it always the early adopters and loyal supporters who seem to get hosed ... but I gotta say the HOXL+ is looking mighty Dope. Although, I do question the decision of not going with a RAM increase, (can anyone confirm this?) While its not a huge hindrance, I do get a "load screen" every now and then. It just seems as though 1 Gig is really riding the line, at least with ICS 4.0.4.
That's awesome bro lol. I wish I could pull some shiz like that.
Sent from my HTC One XL using xda app-developers app
haha thats great, I'm glad you made out good
dotsquad said:
t may be a great way to offset HTC's poor decision of putting out a part deux a mere 6 months into release of their "flagship" X series.
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Yeah, exactly. Let's start demanding free phones because HTC is keeping up with technology.
If this forum had a "First world problems" section, this thread would've been a sticky.
Some people need to take a long, hard look at themselves.
Great first post. Sometimes I want to tell AT&T these things. I just seem to always get a very helpful customer service rep who always make me feel warm and cared for inside. =)
After this month I'm getting pretty pissed about being throttled to 500kbps after 5GB.
whys everyone mad.... of course they gave him an s3....it's a downgrade and very likely a refurb.
Sent from my One X using xda premium
EliWay said:
Yeah, exactly. Let's start demanding free phones because HTC is keeping up with technology.
If this forum had a "First world problems" section, this thread would've been a sticky.
Some people need to take a long, hard look at themselves.
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ATT= Cash Cow
Defrauding the public = illegal
Free phone to satisfy a customer who was LIED to and keep taking their money = MORE PROFIT
No sympathy for them. First or third world. Corporations and governments take advantage of all of us in order to make another buck.
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
Sent from my HTC One X using xda app-developers app
I would of asked to not be throttled anymore =)
Great first post! Great story! I really felt like when u are watching a tv series that ur addicted to and cant stop watching! Really entertaining!! And congrats on demanding ur rights, thats the way to go!
Sent from my One X using xda app-developers app
c5satellite2 said:
ATT= Cash Cow
Defrauding the public = illegal
Free phone to satisfy a customer who was LIED to and keep taking their money = MORE PROFIT
No sympathy for them. First or third world. Corporations and governments take advantage of all of us in order to make another buck.
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
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You know what else for-profit companies do? They pass their expenses down to their customers. They aren't going to eat the expense of giving out free phones like this. You're not "fighting the man". Its nice to think idealistically like that, but it really doesn't work that way. The cost gets handed down to us in the form of higher device costs, higher service costs, etc.
Their was likely no "defrauding of the public". Bonus offers like the one for Dropbox almost always come with a disclaimer that the terms of the offer can be changed at anytime, and without notice (including rescinding the offer itself). And AT&T opted out of the offer a long time before September. Just because a piece of paper has been sitting in the box since May, doesn't mean the offer is still valid.
If AT&T wanted to keep a customer happy, I can see letting him switch to another phone, if the One X is so "unacceptable" due to low storage. But it would have made the most business sense to demand the One X be returned. Otherwise its just motivation for people to game the system and get free phones.
c5satellite2 said:
Fight the man and stand up for yourself no matter where you live. Isn't that why XDA came into existence in the first place?
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No. XDA developers came into existence because we believe that if we bought a device, it's ours to reverse engineer or do whatever we want with it.
What you are doing is trying to game the system to get free stuff. It's SHAMEFUL.
redpoint73 said:
You know what else for-profit companies do? They pass their expenses down to their customers. They aren't going to eat the expense of giving out free phones like this. You're not "fighting the man". Its nice to think idealistically like that, but it really doesn't work that way. The cost gets handed down to us in the form of higher device costs, higher service costs, etc.
Their was likely no "defrauding of the public". Bonus offers like the one for Dropbox almost always come with a disclaimer that the terms of the offer can be changed at anytime, and without notice (including rescinding the offer itself). And AT&T opted out of the offer a long time before September. Just because a piece of paper has been sitting in the box since May, doesn't mean the offer is still valid.
If AT&T wanted to keep a customer happy, I can see letting him switch to another phone, if the One X is so "unacceptable" due to low storage. But it would have made the most business sense to demand the One X be returned. Otherwise its just motivation for people to game the system and get free phones.
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Couldn't have said it better myself.
IMHO and no disrespect to the OP, after spending so much time talking to their customer service, I would have been very upset if ATT tries to compensate me with an S3, I would have preferred an HTC One X+, too bad is not available yet.
OP, I need to give you props for your effort. In your particular case, I think you did the absolute right thing in complaining to AT&T about the whole issue. You getting the S3 for free is just a bonus in my eyes. IMO, this isn't defrauding a company; it's a situation where the customer was promised something and wasn't delivered by the company and the company made things right.
Congrats on the phone. Although i prefer the one x, gs3 is easier to work with for roms.
I'm surprised AT&T finally gave in. I guess they realized you were persistent and it wasn't worth it.
P.S. 6-8GB isn't moderate use by any means. You're lucky to be on unlimited data.
Great job dotsquad. Maybe others will get the same results.
As for the two that think this is shameful and wrong, ATT doesn't care about you. They only want your money regardless if their products or service work as advertised. And losing dotsquad as a customer costs them more than giving him a new phone and keeping him. Higher costs would be passed on if he went to another carrier.
Give customer a new phone, less than $250
Lose the customer, lose $1000+ per year. They don't really give you anything other than the next monthly bill.
And remember Randall Stevenson CEO of ATT lost the company 4+billion dollars with the failed T Mo merger, and then received a 22million bonus. 4 billion in costs passed on to customers.
If you really want to complain about something, that might be a better start.
Sent from my HTC One X using xda app-developers app
c5satellite2 said:
Great job dotsquad. Maybe others will get the same results.
As for the two that think this is shameful and wrong, ATT doesn't care about you. They only want your money regardless if their products or service work as advertised. And losing dotsquad as a customer costs them more than giving him a new phone and keeping him. Higher costs would be passed on if he went to another carrier.
Give customer a new phone, less than $250
Lose the customer, lose $1000+ per year. They don't really give you anything other than the next monthly bill.
And remember Randall Stevenson CEO of ATT lost the company 4+billion dollars with the failed T Mo merger, and then received a 22million bonus. 4 billion in costs passed on to customers.
If you really want to complain about something, that might be a better start.
Sent from my HTC One X using xda app-developers app
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Well played sir. I agree 100%
Sent from my HTC One XL using xda app-developers app
Awesome!
Sent from my HTC One X using xda app-developers app
You know I may try something similar to this. Although not talking about DropBox I genuinely thought that the HTC One X had 32GB of space (and it does). I didn't know the At&t version, or as I know now the HTC One Xl only had 16GB. And the thing is I remember asking the sales associate at Wal-Mart (which is also authorized reseller as you may know) "How much space does it have" and she said "32GBs". I was like yesss, because I have a bunch of music, take a lot of video and photos and of course fill up on apps. Now I have to constantly clear things up. And I didn't notice it only had 16GBs until my return period was up (I was too amazed at android and didn't really download many apps until later on, I switched from iOS ).
So what do you think my odds are at getting a device with 32GB?
----------
And yes I tried to make it work but I just can't. I haven't complained about the space issue but here recently it's beging to be a real problem.
All I need to say is 'good work'
Sent from my HTC One XL using xda premium
McMichael96 said:
You know I may try something similar to this. Although not talking about DropBox I genuinely thought that the HTC One X had 32GB of space (and it does). I didn't know the At&t version, or as I know now the HTC One Xl only had 16GB. And the thing is I remember asking the sales associate at Wal-Mart (which is also authorized reseller as you may know) "How much space does it have" and she said "32GBs".
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Improper research before buying a device. And I wouldn't trust a Walmart employee to give me any correct information on phones, or an AT&T rep, for that matter. That part was clearly the Walmart employee's bad. But in the future, just do your own research. How hard would it have been to just read the box, before purchasing?
This is the exact reason that this thread is a poor precedence. Now people are trying to get free phones, for their own mistakes.
The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
I ordered a Lumia 820 and 920 from them and I really recommend you. I live in Mexico City and I haven't problem to my packages. They ship to a lot of countries via UPS and Fedex (I got my two phones by Fedex). They can help you with the customs in your country if you ask them. Five stars rated by me.
imeem said:
The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
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Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
Negri Electronics said:
Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
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wow never expected a person related to Negri Electronics to reply to this thread.
Ordered 2 HTC Butterfly and they were cancelled without explanation
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
Hippolito said:
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
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Very sorry to hear about your issue. Did you ask anyone at NegriCare about these issues before posting on this board? Often times asking a customer care representative you are able to get an answer so your post on this board is complete. Instead it just leaves others in the dark thinking that we did something deceitful.
If you have an order number, you can contact [email protected] and you can check on the status. Here are some possibly reasons it was canceled.
1. You paid with Google or Amazon and the order was considered "fraud" and it was canceled. At this point no email is sent from our behalf.
2. You paid with PayPal for a color BLACK Butterfly, which is not released. At this point the order would be canceled after 30 days automatically. We do not have the option to extend that.
3. The order was canceled because you sent an email to request just this. In this case your order would have been canceled and no email would be sent.
These are all possibly scenarios. There isn't anything "fishy" about canceled orders. In fact, it happens alot. The screening process is quite involved and out of our control. Often times the customer would be furious with us when we didn't do anything. This is why it's best to contact the company prior to venting on message boards as it might not have been under our control.
Please contact us at your earliest convenience. It's never nice to be called "fishy" and we would like to make sure that you don't have that opinion of us any longer.
---------- Post added at 03:13 PM ---------- Previous post was at 03:08 PM ----------
Hippolito said:
There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
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You will always find complaints if you look hard enough. We just hope that you are able to see past the petty issues that a few customers had and focus on the great experiences others have had - and posted about.
Here are a few 3rd party sites that collect reviews of Negri Electronics
http://nel.ec/Y8f2mS
http://nel.ec/ZH6Pqf
http://nel.ec/R7riBe
Please keep in mind that it's very difficult to get a customer to leave a good review even if they have had a great experience. Often times the only time a review is left is when it's negative. Of over 56,000 successful orders, only the above have left reviews. Of that population, look at how many are positive.
No
I had a misfortune to buy a defective phone from this web-store. After the return, multiple emails, delays, unreasonable and unfair offers, they have finally suggested a partial refund which I agreed to just to be ignored once again. Today, 7 months since return, our dispute is still not settled. I wouldn't call that trustworthy.
Something has happened to them. Their "contact' page is missing. and my replies to my existing email chain are unanswered for 3 weeks.
If you've ever been to an electronics market in certain parts of Asia, you'll be familiar with iPhone knockoffs running Android. Within weeks of a new Apple device, you can get a gray market iPhone lookalike running Android Jelly Bean or something, for a third of the cost of the real thing. But we never thought we'd see a 'real' manufacturer take this approach. Until now
If I were living under a rock, and came across the One A9 on holiday, I would absolutely believe it was a gray market ripoff. I can just imagine coming home to tell my friends, “Hey, check out the fake HTC iPhone I bought,” only to be informed HTC itself actually put it out.
We can lay some blame for this odd decision on the exodus of HTC designers – Scott Croyle in 2014, and Jonah Becker in 2015 – and presume the design department at HTC is full of empty desks following their departure. Or we could put it down to a last-ditch effort to get someone, anyone, to buy an HTC device.
But what if this is actually the best decision HTC has made in a long time?
Exactly! The fact that it comes from HTC! HTC POSSIBLY THE MOST INNOVATIVE COMPANY EVER! Or should I say was. I think HTC has absolutely NO idea what they are actually doing at the moment. Every time they make decisions that are even worse than before. Like the don't even care about user feedback! They are becoming the 2nd Nintendo I could say. I really hope Sony won't end like this too because they actually know what they are doing!
despite the positive reviews ive seen im skeptical about buying. i don't do preorders and ive been burned too many times by false reviews. the device does look pretty nice though.
fix-this! said:
despite the positive reviews ive seen im skeptical about buying. i don't do preorders and ive been burned too many times by false reviews. the device does look pretty nice though.
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I've mentioned this in another thread before if you're interested in the device and don't pre-order it will cost you an extra $100 on November 7th. which is the end of the promotional pricing. HTC offers a 30 day no questions asked money back guarantee why not take them up on their offer? You can always send it back if it doesn't suit you!
gheymann said:
I've mentioned this in another thread before if you're interested in the device and don't pre-order it will cost you an extra $100 on November 7th. which is the end of the promotional pricing. HTC offers a 30 day no questions asked money back guarantee why not take them up on their offer? You can always send it back if it doesn't suit you!
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Does the 30 days start from the time of purchase or the time of delivery?
BOO5TED said:
Does the 30 days start from the time of purchase or the time of delivery?
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It would have to start from the day of delivery, I have another pre-order that has already been pending for 30 days, if the trial started at the time of purchase my trial period for that order would expire before I ever received the product. Makes 'Sense' to me, sorry bad pun..... Good Luck!!!
BOO5TED said:
Does the 30 days start from the time of purchase or the time of delivery?
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From the date of delivery. Confirmed by Rep over the phone. I am still waiting for my Sprint A9, which I ordered on 20th last month :crying:
Huge... I think too ... Thanks HTC...