Battery life is good on my phone but I've noticed that something called "media server" app is eating much more battery than the screen.
Is this normal ?
I had the same problem. you can restart your phone to see if it stops the drain. also check for corrupted media files. for me it was snapchat that was causing the problem. every time would open it up. media server would start again. hopefully that was the only cause for me.
Sent from my XT1032 using xda app-developers app
tkelly0727 said:
I had the same problem. you can restart your phone to see if it stops the drain. also check for corrupted media files. for me it was snapchat that was causing the problem. every time would open it up. media server would start again. hopefully that was the only cause for me.
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
Thanks, how did you fix your problem with snapchat?
I uninstalled it
Sent from my XT1032 using xda app-developers app
Snapchat MediaServer Issue
I am having the same problem, snapchat causes media server to consume battery, any fix available? (other than uninstallin
The problem in detail
Once a snapchat is received media server starts to "keep awake". This is stopped by deleting the snapchat cache and restarting the phone (until a new snap is recieved ). The snap chat cache folder is in the android directory and therefore subject to a .nomedia file, furthermore even adding a nomedia file to the cache folder does not correct the issue.
Any help would be greatly appreciated
I don't have snapchat installed but I've tried uninstalling viber and doggcatcher ,,, Will give the phone a few hours use to try and rule out these apps . Is it possible it could be Google search app?
Sent from my XT1032 using Tapatalk
I have the same problem..i didn't install any other new app on my moto g. No battery drain but i can't explain why is happening to consume more than the display does. It started from yesterday morning, i restart the phone but nothing changed. Sorry for my english
Inviato dal mio XT1032 con Tapatalk 2
Can you try to uninstall the latest updates to "Google search" , there's a new function there that's constantly listening for speech command.
It's either that or viber in my case.
Sent from my XT1032 using Tapatalk
I just lost patience and did a reset on my Moto G. Now I will install the applications gradually and take care of the problem if the media server does not return.
I have the same problem. I have just cleaned the data of Media Storage app, hope it works.
I'll try next time. Thanks.
youresocool said:
I have the same problem. I have just cleaned the data of Media Storage app, hope it works.
Click to expand...
Click to collapse
How did u clean the data?
Inviato dal mio XT1032 con Tapatalk 2
qcamera2factory might be the culprit
Hi guys,
as mentioned in this thread: http://forum.xda-developers.com/showthread.php?t=2545970
a program called qcamera2factory might be causing this. It shows up as media server in the battery settings (maybe because it calls the media server all the time). This would also explain why snapchat is causing the battery drain, as it is a camera app.
Using Better Battery Stats, it shows that qcamera2factory is clearly keeping my phone from going to deep sleep.
Ideas, anyone?
Screenshot: http://i.imgur.com/ToySJ0v.png
This happened to me too at least two times.. in both cases I was using the camera before.
I just tried uninstalling different camera/video apps, and Skype was the one causing it. Fixed after a reboot, phone is going to deep sleep again!
youresocool said:
I have the same problem. I have just cleaned the data of Media Storage app, hope it works.
Click to expand...
Click to collapse
Today the problem happened again and I had to just wipe the data from the Media Storage app. To find you need to go to settings, applications, and slide to the All tab.
I had the same problem from time to time. I freezed Moto Cam and Gallery, used Snap Camera instead, until now no more wakelocks. But I don't know if this is really the cause, will see.
Have this problem also. So annoying and frustrating. How are ordinary users supposed to deal with this is? Or even diagnosis it as it seems to be caused by any app vaguely related to the camera. Come on Motorola! How do we report this to them?
Inform Motorola
I have told motorola via their live chat about the problem and I was told the customer service representative will be informing the engineers. But to speed up the process it would help if more people reported the problem to Motorola.
akeres1 said:
But to speed up the process it would help if more people reported the problem to Motorola.
Click to expand...
Click to collapse
As this isn't a Motorola problem, I doubt this will help Read here:
https://code.google.com/p/android/issues/detail?id=37298
Related
Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app
shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
This is total stock? As if factory image?
I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app
Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app
skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?
SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?
skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!
One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.
Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.
I'm sure this has already been posted but.... for some reason my Facebook notifications are not showing up at all. I literally have to click on the app to view them. The notifications won't be sent to my main menu and it's annoying the crap out of me. I've tried numerous things to try and fix the issue and everything has failed thus far. So now I turn to the forum of maybe someone who has the same issue and fixed it... not even my mobile phone carrier retailer had an answer to fix it... I have the latest Facebook update as well. I never encountered problems until the most recent updates.
any help is gladly appreciated :good:
clear app data usually solves this for any app
Sent from my Nexus 5 using Tapatalk
quicksh0ck said:
I'm sure this has already been posted but.... for some reason my Facebook notifications are not showing up at all. I literally have to click on the app to view them. The notifications won't be sent to my main menu and it's annoying the crap out of me. I've tried numerous things to try and fix the issue and everything has failed thus far. So now I turn to the forum of maybe someone who has the same issue and fixed it... not even my mobile phone carrier retailer had an answer to fix it... I have the latest Facebook update as well. I never encountered problems until the most recent updates.
any help is gladly appreciated :good:
Click to expand...
Click to collapse
I had the same weird problem. I want to say I narrowed it down to being logged in to your facebook on the same device's browser. That is what I came up with. The only way I found to fix it was to do a complete factory reset.
Facebook is a poorly coded app. Sometimes it's just on their end. Clearing data + cache should fix it... But if it doesn't you may need to play the waiting game or use a 3rd party client for Facebook.
Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
hawkyhawk1404 said:
Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
Click to expand...
Click to collapse
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
dagger said:
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
Click to expand...
Click to collapse
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
hawkyhawk1404 said:
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
Click to expand...
Click to collapse
Just out of curiosity, does this music play while there is an incoming notification?
dagger said:
Just out of curiosity, does this music play while there is an incoming notification?
Click to expand...
Click to collapse
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
hawkyhawk1404 said:
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
Click to expand...
Click to collapse
Well,that's strange.
Only thing that is left to try is a full reset, as I guess the media is stored somewhere in the internal storage and is played by some adware.
Just back up only the essential folders ( like DCIM,Music,etc.) and nothing more from your internal storage prior to a full reset.
That should solve the problem.
Cheers.
Dialer and Contacts app are loading too slowly, If I receive a call from a number that already exists in my Contact list, It doesn't shows up the name for quiet sometime, after 5 seconds it shows the name, issue started for last 3 days. Tried clearing the Cache of Contacts app, cleared data, cleared unwanted SMSes, all in no use. Please suggest some work around.
same here
I am also facing same problems. Whats the solution? Is there any update required?
Got G5, reporting the same issue..
Sources say that it's related to WhatsApp..
Sent from my LG-H820 using Tapatalk
I m also facing same issue, what is the solution
I am also having the same issue
after some browsing, saw that people are using other dialers instead of the default, i installed google contacts, will check and get back.
https://play.google.com/store/apps/details?id=com.google.android.contacts&hl=en
Fixed
Reinstall whats app
Please take backup of yours whats app chats and media
Uninstall whats app... Download from playstore again ...login and restore your chats....problem is solved
Salman.k66 said:
Reinstall whats app
Please take backup of yours whats app chats and media
Uninstall whats app... Download from playstore again ...login and restore your chats....problem is solved
Click to expand...
Click to collapse
It's not solving the issue of battery draining..
It seems like it solves the contacts slowness but the battery draining is huge!
Sent from my LG-H820 using Tapatalk
Same issue
Started several days ago.
LG G4 contacts very slow to find a name. When answering a call, only number displayed without a name.
Viewed device CPU per app and the contacts storage app (android.process.acore) consuming ~15% CPU almost all the time.
Have no idea what happened but phone quite useless, as searching for contacts takes very long time.
Anyone has an idea what to do or what happened?
Sad to face problem with the primary usage of a phone - contact and calling
Sriram26 said:
Dialer and Contacts app are loading too slowly, If I receive a call from a number that already exists in my Contact list, It doesn't shows up the name for quiet sometime, after 5 seconds it shows the name, issue started for last 3 days. Tried clearing the Cache of Contacts app, cleared data, cleared unwanted ted SMSes, all in no use. Please suggest some work around.
Click to expand...
Click to collapse
Same issue here..
LG G4 ANDROID 7.0 same problem. seems work fine when boot on secure mode
LG G4 ANDROID 6.0 same problem. seems work fine when boot on secure modes
I was also facing same problem. To solve it go to settins and open apps then selecr whats app and turn off access to contact sync. Phone will work ok. Only problem is to manually update what's app contact.
But lg need to fix this problem in coming update.
SAME HERE
Any news?
Started 2 days ago on my LG G4
Battery is draining fast and 5 seconds to load a contact or start a call
Elad
Yes, Thanks Buddy
i was also facing same problem after i updated my 36 apps together from play store. My contacts and dialer became too slow and buggy, i was so confused .
After reading your comment i removed contact permission from whatsapp and my problem solved . That means new whatsapp updated on 8Feb2018 version 2.18.46 have some bugs related to contacts sync.
NOPES .... nothings changed even after removing contact permission from Whatsapp, I even uninstalled it yet still the same
Slow CPU
tzachstartup said:
Started several days ago.
LG G4 contacts very slow to find a name. When answering a call, only number displayed without a name.
Viewed device CPU per app and the contacts storage app (android.process.acore) consuming ~15% CPU almost all the time.
Have no idea what happened but phone quite useless, as searching for contacts takes very long time.
Anyone has an idea what to do or what happened?
Click to expand...
Click to collapse
Try this: Remove accounts from accounts and sync from settings which you are not using. Mostly you might have lot of google accounts linked to your mobile use your primary account and if there are some accounts which you are not using please remove it or sync limited google apps with those apart from primary account.
Sriram26 said:
Dialer and Contacts app are loading too slowly, If I receive a call from a number that already exists in my Contact list, It doesn't shows up the name for quiet sometime, after 5 seconds it shows the name, issue started for last 3 days. Tried clearing the Cache of Contacts app, cleared data, cleared unwanted SMSes, all in no use. Please suggest some work around.
Click to expand...
Click to collapse
Go to
Contact->contact settings->Display->Customize ->mark Phone & whatsapp->apply
It's work for my phone LG Q6+
Seems like it's a wider problem..
Please comment here and share it, I want whatsapp to answer about what they have done.
https://forum.xda-developers.com/showthread.php?t=3758063
Sent from my LG-H820 using Tapatalk
ForMartha said:
Seems like it's a wider problem..
Please comment here and share it, I want whatsapp to answer about what they have done.
https://forum.xda-developers.com/showthread.php?t=3758063
Sent from my LG-H820 using Tapatalk
Click to expand...
Click to collapse
Why do you want to make a new thread and not want to continue here ?
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk