[Q] Google Now problems - Nexus 5 Q&A, Help & Troubleshooting

So basically I got my Nexus 5 a month ago and from day 1 I could not access Google Now by swiping right on the homescreen. However, "Okay Google" does work.
I have checked my Location Settings and it says that Google Location Reporting is not available in Malta. I do not assume this is the problem since my Maltese friends have Google Now and it work perfectly (not the ones with Nexus 5).
I am running 4.4.2. and I just got the Google + and Google Search updates last night which I installed. Still no Google Now. I cannot even access the settings for Google Now.
I have searched for possible solutions on the internet and there was one post on Google Forums with a bunch of people complaining about this problem but I decided to post on here becase
Maybe we could come up with a possible solution (hopefully one that does not inculde downgrading Google Search)
and secondly to pass on this message. It seems like XDA is a good framework to have complaints go across seeing as Google and LG decided to act on their faulty devices thanks to an XDA thread. (correct me if I'm wrong?)

Related

[Q] Google Now "Phone Search" not working anymore ? HELP !

Hello ;0)
I noticed a strange behaviour on my Nexus 5 (or maybe Google changed something?):
On my Nexus 4 I had an option in the settings of Google Now to activate some apps that I could search "within" the Google Search. All I had to do was to activate them and then, on the bottom of the search results, I would swipe the small bar to the right till I got to the phone entry and it would show me search results from the specified apps and I could open the app from there and it would take me to the result within the app.
For example: A search for "Sarah Miche" would pop up as "Sarah Michelle Gellar" with an imdb and a wikipedia icon, I clicked that and the wikipedia/imdb app would start and open the page about Sarah Michelle Gellar.
I quite liked that and used it a lot...
On my Nexus 5 however the option is gone. The settings are still there. In Google Now under settings-phone search but it just enables me to search apps/Chrome Beta/Contacts/Play Movies. And "apps" will just allow me to search for apps I installed on my phone not to search "inside" those apps. (See screenshots)
So I thought "Meeehhhhh, f****. They removed a feature I really liked. Guess I have to live with that..."
Now for the strange part:
I installed google search and GEL on my tablet (running Android 4.3) an the option is still there (but it´s called "tablet-search" and "tablet")
AND IT´S WORKING... (See screenshots) Same freaking Google-Search build, same freaking GEL-build....
Am I doing something wrong ?!?!? Does my phone hate me ? What´s up with that ?
Any help would be appreciated ;0)
Thanks ...
P.s.: Sorry my phone and my tablet are in german but you should get the picture ;0)
Same here, I don't even have "Chrome Beta" in the list.
But therein probably lies the answer: Google changed the way how Apps can "apply" to be shown in this list and not even the latest stock Chrome version has this feature yet (but the newer Beta does).
Also it seems to be a problem for the new GEL only, the list still works properly on my N10 with Google Search 3.1.8.x.
I've read mention of a new API for this functionality and that devs need to apply it to their apps. Just weird that Google itself hasn't applied it to all their apps.
Sent from my Nexus 5 using xda app-developers app
And that it still works on my tablet... ;0(
Gesendet von meinem Nexus 5 mit Tapatalk
patrickem said:
I've read mention of a new API for this functionality and that devs need to apply it to their apps.
Click to expand...
Click to collapse
Think you can find more info on that? As a developer I'd like to know, as my app uses the global search feature and it stopped working recently.
Daniel.Stevens said:
And that it still works on my tablet... ;0(
Click to expand...
Click to collapse
Any news on this?
On a side note, I created a question on Stackoverflow with the same issue.
On my nexus 7 2012 I installed the 3.1 from the Nexus 5 a few weeks ago. After a reset of Google Search data the tablet search broke like on your Nexus 5...but I only noticed it when I upgraded to kitkat. I obviously thought it was kitkat the problem until today.
The problem is how Google Search 3.x handles the list. There must be a bug of some sort.
Here's why:
On my htc one s with cm10.2 (4.3) I reset the data of Search 3.1.8 to try something only to discover that the Phone Search list was almost empty like on my tablet!
I uninstalled it and the 2.6.7 version was restored from /system/app. The phone search list was full now, even after I updated to 3.1.8.
So, basically, if you open Google Search 2.x and then you update to 3.x the list will be there like it always did.
Who updated to kitkat without resetting the data won't have any problems (or whoever update to 3.1.8 on any phone\tablet without data reset)
lbrfabio said:
On my nexus 7 2012 I installed the 3.1 from the Nexus 5 a few weeks ago. After a reset of Google Search data the tablet search broke like on your Nexus 5...but I only noticed it when I upgraded to kitkat. I obviously thought it was kitkat the problem until today.
The problem is how Google Search 3.x handles the list. There must be a bug of some sort.
Here's why:
On my htc one s with cm10.2 (4.3) I reset the data of Search 3.1.8 to try something only to discover that the Phone Search list was almost empty like on my tablet!
I uninstalled it and the 2.6.7 version was restored from /system/app. The phone search list was full now, even after I updated to 3.1.8.
So, basically, if you open Google Search 2.x and then you update to 3.x the list will be there like it always did.
Who updated to kitkat without resetting the data won't have any problems (or whoever update to 3.1.8 on any phone\tablet without data reset)
Click to expand...
Click to collapse
I found this commit in AOSP, which might be related:
https : // android.googlesource.com/platform/packages/apps/QuickSearchBox/+/ecf356c15143ab0583c64682de16d94a57f7dd1c
The commit message tells us that this feature was removed due to performance reasons (which might or might not be true, given that it references an internal ticket id and I didn't find a public issue here about this).
Since this part of the quicksearchbox is included in the ROM and released with Android 4.4, it doesn't matter which version of Google-Search you have installed. As long as you have updated to Android Kitkat 4.4 or newer, you won't be able to search the contentproviders of installed apps.
Nevertheless, I found this nifty, but ugly and ad-driven little app, which mimics device-search:
https : // play.google.com/store/apps/details?id=com.startapp.quicksearchbox
You should decline the initial request and ignore its Android 2.x-ugliness, though.
It takes some getting used to, but it works.
StingerAJ said:
I found this commit in AOSP, which might be related:
https : // android.googlesource.com/platform/packages/apps/QuickSearchBox/+/ecf356c15143ab0583c64682de16d94a57f7dd1c
The commit message tells us that this feature was removed due to performance reasons (which might or might not be true, given that it references an internal ticket id and I didn't find a public issue here about this).
Since this part of the quicksearchbox is included in the ROM and released with Android 4.4, it doesn't matter which version of Google-Search you have installed. As long as you have updated to Android Kitkat 4.4 or newer, you won't be able to search the contentproviders of installed apps.
Nevertheless, I found this nifty, but ugly and ad-driven little app, which mimics device-search:
https : // play.google.com/store/apps/details?id=com.startapp.quicksearchbox
You should decline the initial request and ignore its Android 2.x-ugliness, though.
It takes some getting used to, but it works.
Click to expand...
Click to collapse
was a very usefull option :crying::crying::crying:
Hello I have installed Archidroid 2.5 ROM, but I have a problem with the research on the phone.
When I enter in the settings of google and now I open the page "search on the phone" there is no app is completely empty.
So I can not look in the app Email.
I think this problem is related to the app Google now.
So there is no way to make it work on the Cyano rom based?
Possible solution
Try to uninstall Google Search and do a update from Google Play. Worked for me.

Google My Orders no apps showing

Hi,
I have recently registered so I apologise if this is in the wrong area of the forums. I have a Nexus 5, but my issue is with the google play website, under my orders. I have posted here as I am not sure if it is connected to 4.4.2 as I have seen other posts mentioning the fact that their phones are not auto updating apps with 4.4.2, which 'might' be related...
Basically, on my device if I go to the play store and look at my installed apps they show fine. Also, on the website under Apps>My Apps they show fine. However, if I go to My Orders, it is blank except for my Nexus 5 order. No apps are listed.
This has only occurred since 4.4.2 OTA update.
Has anyone had this before, have any ideas or do I need to contact google?
Thanks in advance =)

[Q] Google Search Problem "Can't Load Search Results"

I recently updated my phone to 4.4.3
When I did I noticed that I am not having problems using the Google Search Widget on the home page and within Google Now. When I try to search for something with the keyboard I get a message that says cant load search results. The odd thing is that if I search for the same thing by voice it works just fine. Google Search within Chrome will work fine too with voice or keyboard.
I thought this was an issue with 4.4.3 so I went back to 4.4.2 and same problem! I don't know whats going on this just started for me today. If I clear the data for Google Search it seems to fix it temporarily but it always come back.
Others seem to be having this problem. There are several posts at the bottom from today: https://code.google.com/p/android/issues/detail?id=65976
Here is a screenshot of the error:
https://lh5.googleusercontent.com/-...87-h865-no/Screenshot_2014-06-05-23-01-46.png
Anyone know of a fix?
Bump
Bump
I have the same issue, just started happening. The problem only affects the Google search widget and search for web. The image, video, etc searches all work.
I think it's pretty wide-spread. I've got 4 devices, some on 4.4.3 and some on 4.4.2 and its occurring on all of them.
There's a pretty long thread on Google Groups here:
Apparently they are aware of the issue and are working on a fix.
*edit - ugh can't post links yet. try this goo.gl/0UnHF8
ttaveanator said:
I think it's pretty wide-spread. I've got 4 devices, some on 4.4.3 and some on 4.4.2 and its occurring on all of them.
There's a pretty long thread on Google Groups here:
Apparently they are aware of the issue and are working on a fix.
*edit - ugh can't post links yet. try this goo.gl/0UnHF8
Click to expand...
Click to collapse
Clearing the data on the Google Search App fixes the issue for one search but after I search again it says the same thing. Also images, news, videos and all that other stuff works fine its just web that is broken.
I have been having the same issue for the last 2 days.
After clearing the cache from "Google Search, Google Play and Google Now" I turned and updated each app one by one.
I have discovered that with Google Now DEACTIVATED Search works fine on all my devices.
Samsung S4
Samsung Pro 8.4
Samsung Note 3
Hope this helps.

[Completed] Cannot Connect to Google Play After Updating to Lollipop (LG G2)

So I wasted a good 5 hours trying to get my phone to connect to the Google Play store. It worked perfectly fine up until I decided to update to Lollipop. Thinking that was the problem I tried a bunch of suggestions online like clearing cache of the app and whatnot. Ended up doing a factory reset to see if it fixed the issue and it did not. No matter what account I tried to log into it would always say it could not connect even though I could use the internet fine on the phone. Ended up trying to log into my main email address on my old phone and found it was doing the same thing. I wake up this morning and my brother tells me he hacked in-app purchases on his phone and can get any in-game item that requires real world money purchases for free. After telling him he's an idiot and could possibly get in trouble with the law and his accounts banned I then realized when he took over my Droid RAZR he has always been using my Google Play account because he is too create his own Google account.
Thus leading me to the conclusion that my Google account has been banned from the play store. I've look all around in my e-mail and can't find any signs of it being banned.
Does anyone here know how I can figure out of this is truly the case? Sorry for the wall of text... and thanks in advance!
Hi
Check this thread for list of known Google Play errors and their solutions.
http://forum.xda-developers.com/showthread.php?t=2733038
If possible ,try rolling back to older firmware version or reflash newer version to fix any possible firmware errors.
ALso ,you can sign up on forums and post in Q/A section and see if it's a issue related to OTA
http://forum.xda-developers.com/lg-g2/help
Have a good day !
Thread Closed !

Google Play - Search not working - Help needed !

Hi,
I desperately need your help related to search on Google Play store. Couple days ago I realized that search is not working at all on my Google Play store. The same behavior is also on all connected devices to my google account (laptop, tablet, phone...) Once I switch to my wife´s account everything is working perfectly. It means that a problem is isolated on account level while the error message on Google Play is: "we couldn´t find anything for your search...." (see attachment)
I´ve tried everything (clear data, clear cache...) but nothing happened. Region/Country change is not possible on google account unless you move or change IP address. Is it related to some app that is running behind ?
Couple days ago I installed Google Family link to control child´s device but it was not activated nor changed default settings. Anyhow, I deleted such app but it seems to me that might be connected to that. Please help me in resolving such issue since my devices are now useless without Google Play.
Thanks a lot.
.....MpegTv....

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