Hi,
I desperately need your help related to search on Google Play store. Couple days ago I realized that search is not working at all on my Google Play store. The same behavior is also on all connected devices to my google account (laptop, tablet, phone...) Once I switch to my wife´s account everything is working perfectly. It means that a problem is isolated on account level while the error message on Google Play is: "we couldn´t find anything for your search...." (see attachment)
I´ve tried everything (clear data, clear cache...) but nothing happened. Region/Country change is not possible on google account unless you move or change IP address. Is it related to some app that is running behind ?
Couple days ago I installed Google Family link to control child´s device but it was not activated nor changed default settings. Anyhow, I deleted such app but it seems to me that might be connected to that. Please help me in resolving such issue since my devices are now useless without Google Play.
Thanks a lot.
.....MpegTv....
Related
Since today I'm getting an error (406) when trying to download an app in the play store. Is there a fix for this or does anyone have any idea how to solve this.
Try creating a new google account on your phone with new details and select it in the play store and see if you can download anythang
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Does it only occur for one special app?
IMHO the Web server returns a header containing the 406 error code, when detecting that the data it wants to return is not acceptable to the client.
Clearing the cache should solve the problem, if not I found the following:
There was a similar issue in Germany last year (older version of market, but maybe it'll help).
Google-Support described it as follows (translated!):
This error can occur, if you
- Delete the Google account, with which you have logged in your Android phone,
- Reset the phone to factory settings
- You register a new account in your Google Android phone.
This problem does not occur for all users. We investigate the problem and report back to you as soon as we have more information.
Community solution was (sounds funny, but...): starting youtube app --> logging in with your credentials (if logged in, resign and ignore possible error message), reboot (didn't work for all users).
Google solution: Open a ticket with them
In trying to troubleshoot this error myself, I've noticed I get the error when using Wifi for the connection, but everything works fine for using the 3G coverage.
Where I'm at there isn't a 4G connection, but I picked up a few days ago the new HTC Rezound through Verizon. I went to download Angry Birds Space and saw the error. I verified it was for all apps when I tried to download a different game. As mentioned above, the 3G connection works, but Wifi doesn't.
I do have the workaround but would like to figure out why the Wifi isn't working on Google Play. I can surf, use splashtop, and browse Google Play, it's just when I want to install and download that I run into this problem.
I tried clearing out the Google Play cache and that didn't work.
Any other suggestions?
Bohlareon said:
Any other suggestions?
Click to expand...
Click to collapse
I found some information about an optional Apache module called mod_security. This is a module that acts as an Apache firewall – it blocks a lot of the usual routes that we use to access i.e. websites (this module sends back an error code 406 if you're IP is not allowed to view or download the content you requested).
That could confirm Google's statement regarding opening a ticket with them.
But maybe we're delving into it to much now (hopefully grammatically correct).
There are several ways to limit the sources of the error ourselfs.
1. Can you download the games mentioned above through another wlan?
2. If not, it's time for debugging.
- Which radio, ROM version do you use?
- Did the download work before? (If yes, updated your ROM? Changed
anything else?)
- You can check your requests to Google Play and the according answers
with tcpdump or Wireshark (http://www.kandroid.org/online-pdk/guide/tcpdump.html or http://gadgetcat.wordpress.com/2011/09/11/tcpdump-on-android/) (1. connection with 3G 2. connection with Wifi)
Which ROM do you both use?
Funny enough, I think it is the Wifi we're allowed to join at our work that is causing the issue.. I went home, connected to my Wifi at home and was able to download just fine. There's a loose firewall of sorts here, that the network guy explained to me, that could potentially be putting the block on downloading from google play (although I can use Splashtop, surf via browser over Wifi, etc).
I guess it makes sense although others on other droid phones are able to download over the wifi just fine.
My phone - non-rooted HTC Rezound
Android 2.3.4
HTC Sense 3.5
Software number 1.02.606.6
Baseband 0.95.00.1017_24, 0.95.00.1013r
I had this problem. I disabled wifi, cleared play store data/cache, opened play store and let it do its thing while on data connection. After that's done, turn on wifi and works again.
Sent from my LG-P999 using xda premium
same problem
Have you checked your firewall settings or tried to connect to another wifi? Does it also occur with a 3g connection?
This problem occurs when u have Package Installer or Package Access Helper frozen or deleted. Its a system app and u shouldn do it if you want to keep your access over Google Play store.
You can try to clear cache and data for Google Play store and Google Services Framework and after that restart the device.
This should do the trick, at least for a while...
pspfat1004 said:
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Click to expand...
Click to collapse
Thank you!
clearing cache and data solved for me.
I think after rooting and restoring it restored some bogus half downladed apps.
Nexus 4 16gb
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
coolfahad76 said:
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
Click to expand...
Click to collapse
maybe it's silly but did you try to sign out and then sign in again?
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
coolfahad76 said:
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
Click to expand...
Click to collapse
from recovery did you try to wipe dalvik+cache?
Tried that, still nothing ;/
error 406
Hi Guys. I've rooted my HTC One x ,then did a unroot. Not sure what happened but cannot download from Google play Error 406. Can you kindly help. Thx
Hello ,
i know a lot of us having some issue with Google play store on our device , this issue is following our profile on Google , no matter what device you are using , i contacted Google and we did a lot of troubleshooting , they came with this answer as knowing issue . i did remove the account , clear cache and did all the steps was mention on the web even Google tech did ask me to do it but no success , the only way to work around this error by adding 2nd account Google and worked fine .if you guys experiencing this issue
please let us know how did you guys manage to fix your problem , this issue is happening on a rooted device or previously used on a rooted device affecting your profile .
this email i received it from Google .
We've received reports from some users of:
Errors during the download of paid apps from the Play Store.
Download issues occurring with paid apps that were never purchased on Play Store or purchased using the Google Account having issues.
Download issues occurring on a rooted device or with an account that was previously used on a rooted device.
We're currently investigating a solution. In the meantime, you can try using a different Google Account on your device.
We'll continue to update this page with developments, so check back soon.
thank you
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
problem solved
azeluk said:
Hey everyone,
Title says it all really over the past few days over several devices and different users in my household we have noticed that Google play store isn't working properly, we are receiving errors, connections issues and general problems overall.
I contacted Google who didn't do much in all honesty and they advised me to clear the cache for the app on my phone and clear data on both app and googleplay services, which I have done but since doing so my okay store loads but I get the error message check you connection and try again.
I have reinstalled the app using the apk on here and still the same problem.
I'm not to worried about it as I'm pretty sure the problem lies with Google especially since its happening in several device (using different accounts and same accounts)
Is there a fix for this or is it Google causing the fault as I have searched the net and found people with similar issues. (isitdownrightnow.com)
Many thanks
Azel
Click to expand...
Click to collapse
Got this one solved for you mate, had the same problem.......... All to do with automatic time and date being out of sync with the play store. Go to time and date settings disable the automatic time zone and automatic time and date. change the date manually to say....the same date but 2013. go back to home, then go back to date and time settings, enable both time zone and time & date auto's, and hey presto........play store's back to normal.
happy days
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Planterz said:
What do you mean when you say "not working"? Do you get an error message? Does it simply crash/force close?
Did you do something to the devices between the Play Store working and not working? Did you change your internet setup somehow? Did you move to a different country? Did you start worshiping Lord Xenu?
Play Store needs to be a system app. You say you reinstalled it, so I'll assume your devices have root. When you sideload an app it installs as a "user" app. Play Store needs to be a system app. Use whatever app you used to uninstall it to change it to a system app (most root apps that can uninstall system apps have this feature...if what you used doesn't, you can find ones that will, some free). If this isn't the cause of your problem, we'll need more info to help you.
Click to expand...
Click to collapse
See comment above man........it's related to date & time sync. Easily sorted
Thanks
Hey guys thanks for the replies you were right all to do with the flipping date and time, all working now many thanks.
Azel.
(high fives all round)
So I wasted a good 5 hours trying to get my phone to connect to the Google Play store. It worked perfectly fine up until I decided to update to Lollipop. Thinking that was the problem I tried a bunch of suggestions online like clearing cache of the app and whatnot. Ended up doing a factory reset to see if it fixed the issue and it did not. No matter what account I tried to log into it would always say it could not connect even though I could use the internet fine on the phone. Ended up trying to log into my main email address on my old phone and found it was doing the same thing. I wake up this morning and my brother tells me he hacked in-app purchases on his phone and can get any in-game item that requires real world money purchases for free. After telling him he's an idiot and could possibly get in trouble with the law and his accounts banned I then realized when he took over my Droid RAZR he has always been using my Google Play account because he is too create his own Google account.
Thus leading me to the conclusion that my Google account has been banned from the play store. I've look all around in my e-mail and can't find any signs of it being banned.
Does anyone here know how I can figure out of this is truly the case? Sorry for the wall of text... and thanks in advance!
Hi
Check this thread for list of known Google Play errors and their solutions.
http://forum.xda-developers.com/showthread.php?t=2733038
If possible ,try rolling back to older firmware version or reflash newer version to fix any possible firmware errors.
ALso ,you can sign up on forums and post in Q/A section and see if it's a issue related to OTA
http://forum.xda-developers.com/lg-g2/help
Have a good day !
Thread Closed !
Hey guys,
I have no idea, in what section to post this thing, I am new on XDA... If you know better, just move this thread pls :3
And: please excuse my english, please correct me if there are some mistakes (and there will be )
My data:
I have a Samsung Galaxy A5 / A500FU, this is not very popular and there are actually no working Custom-ROMs out there.
I rooted it via Odin and I flashed a custom-recovery on it (TWRP), this was also pretty hard to find but it's working...
It is running on Android Stock Lollipop 5.0.2 (No updates available, it's running on latest)
How this happened:
I used Lucky Patcher to try out some patches on Google Play Store, so I first started the "In-App Emulation patch" and selected to save a backup of the apk,
to make shure I could just restore it, if anything goes wrong. Then, I installed the individual patch for the Play Store named "Support.InApp.LVL", after nothing changed on the Play Store,
I think I patched some sort of Services from Google Play too but I remember that it threw an error, so nothing changed on that. I discovered the option of installing a modified Play Store in Lucky Patcher and I realized that this patch was not neccessary so I restored the old Play Store. Then there were the first Errors I dont quite remember it, but It should be "Google Play Services has stopped" or something like that... Also the Play Store didn't worked then, I searched some on the Internet and I found a solution, where I just have log out from my google account and reconnect then. This were the point, where my problems really started. I spent the last 24 hours on searching for any kind of solution for my problem, because I just cannot log into my account. Also the whole time error's were thrown:
"Google Services was stopped"
"com.process.google.gapps stopped"
I tried a lot of things to solve that. I tried about 30 possible solutions for the diffrent errors, here are some(In order):
- I cleared data & cache from the google apps like Play Store, Play Services and GoogleServicesFramework
- I restarted my device after every change I made
- I tried a Soft-Reset (Press Off + Volume-Down for a few seconds until it restarts)
- I tried the Play-Store Fixer
- I disabled some Google Apps and I found out that the Disabling of "GoogleServicesFramework" is solving the "com.process.google.gapps stopped"-Error so far.
- I cleared the hosts.txt and disabled any sort of VPN and my Adblocker
- I uninstalled Updates from Google-Apps, because I thought that they would update themselfes to the current supported versions and I restarted my phone a couple times.
- I uninstalled complete Google-Apps, starting at the GoogleServicesFramework, which obviously causes some problems. I downloaded some apk's from it from the Internet (googleservicesframework.apk) and moved them into /system/app and restarted every time... After that I got a very old interface on logging into my google account, the error "com.process.google.gapps stopped" still consisted. After disabling the GoogleServicesFramework again, it solved the error again, but I still can't login into my account! I tried that downloading a few times (GoogleServicesFramework, Google Play Services & Google Play Store), but nothing helped. I also installed apk's from a Gapps-Package I got, with a few more Apps(anything that could have to do with Google Login), still the same.
- I flashed some Gapps-Packages with TWRP, that brought me back the lollipop login-screen, but the errors consist.
Now:
I can't do much with my phone, I'm being spammed with thoose Errors
"Google Services was stopped"
"com.process.google.gapps stopped"
And a lot of Apps are telling me that Google Play Services have to be updated, but to update it I have to log in, and that doenst work as you know already...
I really hope anyone out there has a solution for me
Thanks in advance, Dennis
P.S: I really dont want to make a factory-reset, also I dont think it will solve the error...
Xda is a development site made for developers, and we don't discuss or condone Warez. Lucky patcher is Warez and steals paid features from developers.
Sorry, but you'll need to seek help elsewhere.
Thread closed.