Nexus 5 Google Music Help - Nexus 5 Q&A, Help & Troubleshooting

So I put some music on my new Google Nexus 5 and noticed not all of it shows so I looked into it and only the mp3s were showing. I'm trying to get m4a and WMA files to show up but I can't seem to figure it out, and before on my other phones they showed up no problem in Google Music.

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WTF? Google Play Music app is not working for me!!!

WTF? I am getting this "music playback error couldn't play the track you request" by google music play!!!! These mp3 play fine with poweramp and n7player.... wtf? I cleared all data and update google musc play and start and still doesn't work.
F**k google. I can tell everyone for one thing. Yes, samsung s4 may have more apps installed but at least a lot of them work right out of the box. The default music player app on s4 actually has folder browsing and screenlock. May not be as fancy as poweramp but everything just works.... I got the n5 for my sister. I hate to give her a defective product and i hope i can get all the softwares work for her by xmas, but i am so glad I am keeping the s4.
Help!!!!
So following a hunch, i deleted all the mp3 in my music folder and restart music play after clearing all data and cache and it still lists all those files. how do i clear all of this?
So i had to delete all 900MB of mp3 on my n5, completely disabled google music player app which uninstalled all its updates. Recopied all music back and renable the app download update.and now it's working again. what a fn pain all in the while these mp3 were fine with other apps. At least now google music play would play nice with the dialer and pause music and resume after phone calls...arhhhhghh... it sucks i can't add files to playlist by folder views..... what a waste of resource to scan all files and try to organize by artists, etc.... as well as waste of space keeping albums displayed with thumbnails...

Can't locate Google music local files

Is anyone able to find it? I'm using root explorer and when I go into sdcard android .com.Google.music files its not in there. As a matter of fact, both files and cache show up ad empty. I want to use n7 player to play the Google music I have marked as offline. Thanks.
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happy2000hk said:
Is anyone able to find it? I'm using root explorer and when I go into sdcard android .com.Google.music files its not in there. As a matter of fact, both files and cache show up ad empty. I want to use n7 player to play the Google music I have marked as offline. Thanks.
Sent from my Nexus 5 using Tapatalk
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Google Music off-line cached music files can only be played by Google Play Music. It's done to protect the music from being copied. I don't have root currently so I can't tell you the exact location, but I know I found them on my last phone but their names are obfuscated and they will not play with any other MP3 player.
The only way to do this for tracks you have bought (but not All Access tracks) is to download them to a computer first and then copy them over to your phone.
alistairs1 said:
Google Music off-line cached music files can only be played by Google Play Music. It's done to protect the music from being copied. I don't have root currently so I can't tell you the exact location, but I know I found them on my last phone but their names are obfuscated and they will not play with any other MP3 player.
The only way to do this for tracks you have bought (but not All Access tracks) is to download them to a computer first and then copy them over to your phone.
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That is a good point. I was finally able to find it on the Nexus 5 after looking at every possible folder. It's in data/user/0/com.google.android.music/files/music I can't get any other music play to play when it's in that folder. However, if I copy it over to the typical sdcard/music folder, N7 plays it right away, albeit without the mp3 tags or artworks. But since all my music is in Google Play, and I have a process on my computer to autosync my new songs to google play, I'm just going to stick with the Play Music. I actually really like Play Music, but was just exploring other music players. There's really no point to when we have such a good system with Play music.

[Q] Google Play Music: Kept Music

I don't like the Google Play Music application much, so basically what I was wondering was if I could play kept google play music songs and albums in another player such as PowerAmp somehow. From what I have seen there is no way to do this because google incorporates some sort of DRM in all of their music files, which makes sense, because they don't want people just copying and pasting kept music files that they didn't actually buy. I have determined the location of the saved music files to be in "root\data\data\com.google.android.music\files\music" if I am in the wrong spot please let me know. I have pulled the saved music files (MP3's) from this location but can not manage to play them in any music player. I also tried running them through a converter just for the hell of it but the converter instantly crashes when I try converting the file. I don't think there is anything that can be done about this but if anybody has any ideas please let me know!
not possible. stop trying
I don't think you can get them from your phone but you can most definitely download the songs to your computer as regular mp3's. You can then put them on your phone and use any media player.
on a desktop/laptop, open google play music. pick what songs you want, then press download. the downloaded songs that you got using google play music desktop can now be played in other music applications.
Even still...if you have not purchased the song, you cannot download it. All of the music in "My Library" that you've uploaded can be dl'd but not songs you randomly hear and "Add to my Library"
Unless I'm doing something wrong....
You can not download music on a pc unless you have purchased that music. On the android application there is however and option to download music to the device in a hidden location (root\data\data\com.android.google.music\files\music). You can download them, but like I said they are encrypted or have some sort of DRM incorporation so you can not play them anywhere but within the play music application. I don't think it's possible. I just wanted a few opinions on it.

Google Play Music doesn't see mp3's on my N5

I have tons of mp3's stored in the music folder of my Nexus 5. Poweramp can find them and play them fine. Play Music though, says that no music is found on my device. Any idea why?
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Samsung S8+ Audio Issues

Since purchasing my S8+ I've been experiencing a problem with music files that I transferred to the device. After most songs play (out of over 8,000) and it fades out, when it should start the next song, it instead plays the last 5 seconds or so of the song that just played. I have tried multiple music playing apps with the same result. I then factory reset and only had the stock music player, with the same problem. Installed several different music players, again with the same result. My music collection does come from my iTunes account, but that shouldn't matter. I did try loading MP3 files that had never been in iTunes, and those do play without issue. That's not an ideal solution, though, since the vast majority of my over 8K songs were in iTunes. Thanks in advance - I would be very grateful for a solution.

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