erratic behaviour - Nexus 5 Q&A, Help & Troubleshooting

Hi there.
I have a nexus 5 not rooted without roms. it is as came as fabric. And it has a problem of overheating and an erratic behaviour. when i try to get back to the home, when i´m suing an app. It opens other app like the gallery or snapseed.
Any idea of what could be the problem.?
thanks and sorry for my english!:silly:

It sounds like you might have a bad device. I'd try to flash it back to stock and if the problems still persist I'd rma it
http://forum.xda-developers.com/showthread.php?p=47156064

jd1639 said:
It sounds like you might have a bad device. I'd try to flash it back to stock and if the problems still persist I'd rma it
http://forum.xda-developers.com/showthread.php?p=47156064
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Click to collapse
This is the second time i contact with Google for the same problem, in fact this device is the one that they gave me to replace mine. So i don´t know if i have bad luck or is a bad mobile

robertuus said:
This is the second time i contact with Google for the same problem, in fact this device is the one that they gave me to replace mine. So i don´t know if i have bad luck or is a bad mobile
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Click to collapse
maybe you are touching a small part on tbe edge if the screen when you press home. ive never heard of your issue, and the chances of you getting 2 like that in a row are extremely small. its a much better chance that you are doing something. also, you say overheating, the n5 overheats near 100C, is it really overheating? or does it just feel warm in your hand? what cpu temp does it reach?

Related

Beginning to think the Sensations Issues, WIFI, SCREEN ETC. Are from Grounding.

The phone has such a ground issue that its causing all this, screen issue seems ground issue, wifi, ground, unlock screen, ground.
There is something completely wrong with the way this is grounded causing all the issues, hell even the charger issues could be because of that. I think they need to redesign this thing. I know some claim to have good ones, but Ive had 3 so far with the same issues. I just dont know what to do anymore. Damn g2x wasnt so bad after all.
Any more mad cap theories??
No issues here. Maybe there is a problem with the batch you have been replacing your devices from. No need to redesign the phone.
Sent from my HTC Sensation 4G using XDA App
Not seen any issues with mine, 100% fine.. must be a bad batch or certain firmware revision. O2 UK firmware and phone fine.
Sent from my HTC Sensation Z710e using XDA App
smashpunks said:
The phone has such a ground issue that its causing all this, screen issue seems ground issue, wifi, ground, unlock screen, ground.
There is something completely wrong with the way this is grounded causing all the issues, hell even the charger issues could be because of that. I think they need to redesign this thing. I know some claim to have good ones, but Ive had 3 so far with the same issues. I just dont know what to do anymore. Damn g2x wasnt so bad after all.
Click to expand...
Click to collapse
Any issues I've had were down to the ZDBox app. After I've uninstalled that I've no issues really
Sent From My HTC Sensation using Xda premium App
smashpunks said:
The phone has such a ground issue that its causing all this, screen issue seems ground issue, wifi, ground, unlock screen, ground.
There is something completely wrong with the way this is grounded causing all the issues, hell even the charger issues could be because of that. I think they need to redesign this thing. I know some claim to have good ones, but Ive had 3 so far with the same issues. I just dont know what to do anymore. Damn g2x wasnt so bad after all.
Click to expand...
Click to collapse
Hello guys,new guy here.
There may be a ground issue with the user,not the phone.
Bear with me:
I used to have a good buddy that could never wear a wrist watch for mare than a week.
After that,they died.
It didn't matter how expensive a watch he bought...they all died.
In this case,there could very well be a static buildup coming from the user's body.
Clothes,diet,etc. can affect body chemistry.
If it acts up again,try touching the backside of the phone to a water faucet for a few seconds.
See if grounding out the case helps.
smashpunks said:
The phone has such a ground issue that its causing all this, screen issue seems ground issue, wifi, ground, unlock screen, ground.
There is something completely wrong with the way this is grounded causing all the issues, hell even the charger issues could be because of that. I think they need to redesign this thing. I know some claim to have good ones, but Ive had 3 so far with the same issues. I just dont know what to do anymore. Damn g2x wasnt so bad after all.
Click to expand...
Click to collapse
No issues with mine whatsoever.....
Keep in mind before these blanket statements are made, that most owners do not have all the issues you might have. It's by no means the norm. As others mentioned, you may simply have a bad device....or bad app, SD card.
The vast MAJORITY of owners have no such problems....it gets WAY blown out of scale on these and other forums. It would be better to title your thread "I have grounding issues"...
Also, as always, anyone with major issues needs to make sure they still have said issues after a factory reset with nothing installed, no 3rd party apps, no SD card etc. If ya still have issues after that....ya got a defective device.
The vast majority of Sensations are fine....let's keep it real.
We get it....you're having problems with your device....You don't need to start a new thread everyday....I'm sure this could have went into one of your MANY OTHER THREADS YOU'VE ALREADY MADE. As for your "grounding issue", the same thing was said about the nexus one and the EVO....and in the end NEITHER OF THEM HAD A GROUNDING PROBLEM. Just as this phone DOES NOT have a grounding issue either. That being said, if you're having so many problems, return your phone, and go back to your G2X. There really is no reason for a grown man to be whining so incessantly. You have already started several threads about your many problems...post in those....No need to keep creating new threads every time you feel like complaining.
PS
As the previous posters have stated, no I don't have a problem either.
Cass67 said:
Not seen any issues with mine, 100% fine.. must be a bad batch or certain firmware revision. O2 UK firmware and phone fine.
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Click to collapse
I've got a TMo US Sensation, and it's great. The only "problems" i've noticed is the rare sense lag, but it always clears up in a matter of seconds. And the battery life is amazing compared to my Evo (i can go 2-2.5 days on a charge, same usage level would drain my evo in 10ish hours). While I eagerly await s-off and persistent root, I think this is a very good phone especially so recent after release.
This is your 2nd or 3rd thread that you have made to complain about something. Thread closed, start another thread complaining and I am going to consider infractions.

[Q] Random Freezing. HELP! Advice Needed

Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
abdelraziq93 said:
Hello All,
I am new to this forum. I bought my sensation about two weeks ago. When I was getting into my car one day, the phone slipped out of my shorts and fell, with the screen hitting the concrete. The screen and everything was intact, the phone was only lightly scratched.
Recently, however, my sensation has occasionally been freezing. Its strange because it does not occur in an app. It only occurs when I am scrolling through the homepages or going through the full list of apps. It usually begins working again by itself after about a minute or so. I have done a factory reset, and this problem has reoccurred, just once. The issue only occurs maybe once every few days and isnt that big of a problem. I just have a few questions.
Is this problem most likely software related? Im not sure if it only started happening after I dropped the phone, but it seems to me like this is software related?
Is there anything I can do to fix it? Will the OTA update (if tmobile does it) fix the problem?
Finally, what I am most worried about: is there any possibility (or is it likely) that my phone's condition might worsen later on down the road???
I would like to hear any advice you guys have. Is there anything other than a reset that might be able to fix the problem?
Click to expand...
Click to collapse
I believe it's the software (sense 3.0) Try changing your home screen. I don't get issues like this since I've changed my homescreen. Try Launcherpro or Go Launcher
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
I dont think it has to do with ur phone dropping...
The random freezes/ force closes/ re-boots seem to be a problem.. wait for the s-off and then some solid custom roms Should fix it all..
abdelraziq93 said:
do you think that dropping my phone has anything to do with it? Also, do you think it might get worse over time?
Thanks
Click to expand...
Click to collapse
I use to think that that's a problem with phones.. but I don't think it actually does has anything to do with the phone acting up, unless it was dropped in a pool.. but otherwise, it's just the software.. sense 3.0 seems really buggy on mines.

Rotating fails :( Only at my device?

I made a video, here is the link:
http://youtu.be/_4KC8wnc_zE?t=23s
It won't rotate correctly, I already tried several apps for setting the wallpaper, but no one worked
This seriously looks sh**
Is it only my device that has this problem?
Greetings
What do you mean it fails? It looks exactly just as it should. I have audio off, so if you said something crucial there, can you repeat it here.
I don't see anything worrying apart from a slight lag, but this may be your camera.
Edit: Sorry, after looking at it for the second time and in the full-screen mode now, I can see what you mean - there's a black bar that gets updated later. It certainly shouldn't be this way. I had similar issues with pdf rendering in the power-saving mode. What settings are you on?
d14b0ll0s said:
What do you mean it fails? It looks exactly just as it should. I have audio off, so if you said something crucial there, can you repeat it here.
I don't see anything worrying apart from a slight lag, but this may be your camera.
Click to expand...
Click to collapse
I dont have mine yet, but compared to my wife's ipad2, with whats in the video, it seems there is a lot of lag?
Shouldnt that thing turn almost a second after you have turned it?
It can take like 2 or 3. It seems slower than iPad, but also have in mind that iPad uses the animation that lasts about a second itself. Anyway, should be faster, I agree, although I think it's only a little worse on this video than what I normally experience, so if there's a speed issue, it's not rotation issue, but a general one. Try different power modes and be sure to update to .26 firmware.
Edit: Sorry, after looking at it for the second time and in the full-screen mode now, I can see what you mean - there's a black bar that gets updated later. It certainly shouldn't be this way. I had similar issues with pdf rendering in the power-saving mode. What settings are you on?
The thing about wallpaper misguided me a bit though.
lardo5150 said:
I dont have mine yet, but compared to my wife's ipad2, with whats in the video, it seems there is a lot of lag?
Shouldnt that thing turn almost a second after you have turned it?
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Click to collapse
No, that is not "real" lag, it has been included to make sure you really want to turn it to landscape for example (as far as I know).
On my galaxy nexus with 4.1 the lag seems to have gone, seems to me like they disabled it there.
So just wait for 4.1 if you don't like the "lag".
But thats not the point. d14b0ll0s, you correctly recognized the black bar, and the picture itself seems to zoom in and out sometimes, aligning itself to the left, to the right and then in the center.
But I don't know what to do, is that definitely not the case on your device? Am I really the only one?
In that case I have to hardreset it
Not only do hard reset, but - what's more important - try re-flashing firmware (you can actually start with it). If the problem remains, return the device. I'm definitely not getting anything like that.
Use Titanium Backup or MyBackup if you have something you don't want to lose and copy the files to your PC.
Problem solved
You'd never guess what caused the problem:
_Wallpaper Wizardrii_
Deleted that and it's gone
paysen said:
Problem solved
You'd never guess what caused the problem:
_Wallpaper Wizardrii_
Deleted that and it's gone
Click to expand...
Click to collapse
Geeze, of all things
Nice job man.
Glad it's solved, but you should've mentioned you're using apps changing your desktop / wallpaper behaviour in any way.
BTW, I knew there was a reason not to like this app in the first place
lardo5150 said:
Geeze, of all things
Nice job man.
Click to expand...
Click to collapse
Luckily I haven't done a hard reset before recognizing the sh***y impact of the app
d14b0ll0s said:
Glad it's solved, but you should've mentioned you're using apps changing your desktop / wallpaper behaviour in any way.
BTW, I knew there was a reason not to like this app in the first place
Click to expand...
Click to collapse
I really should have mentioned this, but forgot it. And it's on the 2nd site of my app-launcher, just started it one time ;D

Nexus 5, Experiencing Random Reboots across ROMS. Last_KMSG Will donate $5 to EFF

Hey everyone! My Nexus 5 is experiencing random reboots and does so regardless of which rom I have installed. I started by pulling logcats and didn't find anything interesting (not an expert though), so I moved on to pulling the last_kmsg and saving it to a txt file. It says the reason for the last reboot was "kernel panic," but I assume there is more to it. There has to be a message in there explaining what caused it, but to be honest, I'm not really knowledgeable enough to pull it out of what looks like 50% gibberish to me.
http://pastebin.com/315jSBZt
I would be more than happy to provide needed logs or run tests, just let me know what you need. If someone can give me a good answer that is corroborated by someone else in the community, I'll make a $5 donation to the EFF in your honor.
Possible power button issue?
audit13 said:
Possible power button issue?
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Click to collapse
Unlikely. Power button feels good and this phone hasn't really even been used very much. If it's a hardware issue, I think we'll find a clue in the logs. Kernels shouldn't just panic of their own accord, right?
I looked at the log you posted and I do see a kernel panic on the last line.
Does this happen with a stock ROM too?
audit13 said:
I looked at the log you posted and I do see a kernel panic on the last line.
Does this happen with a stock ROM too?
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Click to collapse
Yes, I've experienced this problem on the stock ROM, Cataclysm, and Chroma (what I'm using now).
Some observations that might help:
- Sometimes it reboots more frequently than others. I've had it reboot several times within 10 min. I've also say in front of my computer with logcat running, purposefully trying to make it crash, and for 30min. it didn't do anything. (I got it to eventually, but didn't find anything useful)
- I recently reflashed everything to stock including the bootloader and recovery to see if it would help. I also updated the radio to see if that would do anything.
- It boots up fairly quickly. There are no real performance issues while using the phone
- Before it crashes, it freezes for a few seconds with whatever is on the screen. You can't use any of the buttons or do anything.
- It does not require screen-on or user interaction to prompt a reboot. I've had it reboot while sleeping before and I can hear it vibrate when it hits the "google" screen.
Is there any way to identify the cause of a kernel panic? I assume that the kernel logs what it does or what it's trying to do somewhere. I'd love to be able to pull some intel out of the logs to figure out exactly what's causing it. Any other logs I should be pulling?
Sorry, this is way beyond my analytical skills. You've gone a lot further than I would.
Could the reboots be an indication that the on-board memory is starting to fail? I'm not sure.
audit13 said:
Sorry, this is way beyond my analytical skills. You've gone a lot further than I would.
Could the reboots be an indication that the on-board memory is starting to fail? I'm not sure.
Click to expand...
Click to collapse
Good call. That was one of my possible guesses too. I keep looking for evidence of that in the logs, it's gotta leave a trace somewhere! The phone is "certified refurbished" one that I bought off Amazon fairly cheap ($160-180ish). I think I'm just going to flash it back to stock and return it. Not sure what I want to get as a replacement. I might be able to beat my old Moto G (original) back into submission and use it for a while. It had some problems too, and it was worse when it comes to specs, but it was a really well thought out put together device. Never noticed the little things mattered so much until I bought my Nexus 5. I love it, don't get me wrong, but the positioning of the speaker, the slow-focusing camera, and a few other things keep it from hitting 100% for me. It's odd that two phones from the same manufacturer could be so different feeling when it comes to polish. Maybe I should buy a Moto X just so I can experience them all!
I used to have a Moto g as well. It as a great phone until I damaged the sim reader.
Although Google used to own Motorola, the nexus was made by LG which probably explains the different approaches to building a phone.
I'm okay with my lg which is a frankenphone that I clobbered together using spare parts I salvaged from cheap used nexus 5 phones I bought over a period of a few weeks.

Phone getting slow after some time

My phone is dropping the framerate on touching the screen occasionally, stuttering for a short time. It is fine again after rebooting, but I am facing this problem since I got the phone three weeks ago. Does anyone else experience this? Is there a solution? I am worried this could be a hardware defect.
Try to reinstall the ROM. You can install full ROM without losing data. If that doesn't help, try a clean install.
Yes I see it too. In fact I started a thread on this in Q&A section but nobody seems to be interested
Nothing I seem to do in terms of tweaking the performance parameters seems to help. It can be fine for half an hour and then out of nowhere a few frames are dropped and it looks awful
It's ok 98% of the time but those 2% are making it hard for me to love this phone.
Lownita said:
My phone is dropping the framerate on touching the screen occasionally, stuttering for a short time. It is fine again after rebooting, but I am facing this problem since I got the phone three weeks ago. Does anyone else experience this? Is there a solution? I am worried this could be a hardware defect.
Click to expand...
Click to collapse
It sounds like a rogue app is taking control of your phone. I checked your Profile GPU rendering screenshot against mine, and indeed, mine never goes much higher above one-half length of the green line, which I think may be the 120fps limit (the green line itself is 16ms or 60fps.)
Seems to me that you need to uninstall some custom/rare apps to troubleshoot this issue.
It is definitely not normal behavior.
carlos67 said:
Yes I see it too. In fact I started a thread on this in Q&A section but nobody seems to be interested
Nothing I seem to do in terms of tweaking the performance parameters seems to help. It can be fine for half an hour and then out of nowhere a few frames are dropped and it looks awful
It's ok 98% of the time but those 2% are making it hard for me to love this phone.
Click to expand...
Click to collapse
So my guess is that either people don't notice it, but I think that's quite impossible as even some kernel devs told me they wouldn't experience this. Or it's a fault in oos itself. Or we are using an app or some setting that's causing this. Or it's a kind of defect, which I think is unlikely but not impossible.
I am about to reset the phone completely to stock with msm download tool and start from scratch. Have you already done something similar?
Next idea would be flashing Omni ROM as I believe this is one of the most clean and fluid custom roms. If all of this fails, I would start to believe it's a hardware problem.
Lownita said:
I am about to reset the phone completely to stock with msm download tool and start from scratch. Have you already done something similar?
Click to expand...
Click to collapse
I would suggest you learn adb/ fastboot to do this so you learn to know what, how and why you doing this and that.
Not really difficult but extremly helpful if you face problems.
The large amount of applications and internet uses it may slow. Better cleared all caches and it's working properly.

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