I posted this on another tech forum too, but I am looking to anyone and everyone for answers before I go crazy.
I have an HTC Wildfire S, currently with version 4.2.2 Jellybean. This error has been pestering me ever since my first ICS ROM 4.0.4. I have tried numerous versions of gapps, numerous resets. This has come to happen daily no matter what I do. It only affects the Play Store. I have endlessly searched online and tried different things to no avail, now across 3 Android versions built by different developers. It got worse as of 4.1.2 and is no better in 4.2.2. Using the standard gapps flashables and the built in one to the 4.1.2 ROM, this error will come daily out of nowhere. Usually it shows when I open the Play Store or when I try and run a paid app. In that case(running paid app), it will get so relentless that I can't do anything with my phone but clear dalvik and reboot. It will stop any work I am doing with the constant error. Clear data no help. Force stop just has it restarting on its own. Clear cache no help. Clear Google Account no help. Only clearing the dalvik like a good little girl and rebooting clears it for a little while and lets me use paid apps and the Play Store, only to have it resurface hours later. Reflashing gapps, even after totally wiping them only does about as much as just clearing the dalvik cache. In desperation, since it seemed to mostly happen when launching paid apps, I tried a Play Store with the licensing system hacked. Besides being able to launch my BOUGHT apps offline(like offline games should be able to), this offered 1 improvement. I no longer have it flash up randomly during work with other apps or when launching a paid app. But, I do still have it come up as soon as I try and launch the Play Store in about the same amount of time. The temporary cure: same thing. At least I am not forced out of other apps. My guess is the hacked version does not make the crashing library load to check the license online, hence this improvement. But it still sucks when I want to install or update an app. I would have quit the Play Store and bought from Amazon and others if I have not already paid for so many apps over time I can't use or update without it.
Given I have got it so that it only happens when I launch Play(with hacked Play Store only, otherwise the random relentless error happens(usually when launching or working with a paid app) with any normal version of Google Apps and Google Play in addition to when I launch Play), I am about to either become a pirate and install black market(can have paid apps and avoid launching Gay Store, which would avoid this with the hacked Play Store as unlike the regular builds, it only happens when I actually launch Play) or get an iphone. After over a year, I am just so sick of this error and it's driving me loony. Have never found an answer to it or a fix when searching online. Nor have I been able to trace or figure out why this is happening. Only common thread(besides the hardware) is the ROMs are all stable CM builds, but different Android versions and different developers. I hate to become a pirate to solve this, but I am at wits end and really don't want Apple. I just want something stable, which my setup otherwise is, except for the Play Store. Again, clearing the dalvik cache is the only thing that lets me use it again, but the error will rear its ugly head again anywhere from hours to a day or 2. Please help me. Piracy is not a good fix but iphones are even worse. I will not pay for all my apps again through Amazon. That is just not an option for me, with money being tight and all. The only reason I would consider splurging on an iphone is so I never lose an investment due to a faulty appstore again and to punish Google for this miserable failure by handing over no more money to them.
Selenia said:
I posted this on another tech forum too, but I am looking to anyone and everyone for answers before I go crazy.
I have an HTC Wildfire S, currently with version 4.2.2 Jellybean. This error has been pestering me ever since my first ICS ROM 4.0.4. I have tried numerous versions of gapps, numerous resets. This has come to happen daily no matter what I do. It only affects the Play Store. I have endlessly searched online and tried different things to no avail, now across 3 Android versions built by different developers. It got worse as of 4.1.2 and is no better in 4.2.2. Using the standard gapps flashables and the built in one to the 4.1.2 ROM, this error will come daily out of nowhere. Usually it shows when I open the Play Store or when I try and run a paid app. In that case(running paid app), it will get so relentless that I can't do anything with my phone but clear dalvik and reboot. It will stop any work I am doing with the constant error. Clear data no help. Force stop just has it restarting on its own. Clear cache no help. Clear Google Account no help. Only clearing the dalvik like a good little girl and rebooting clears it for a little while and lets me use paid apps and the Play Store, only to have it resurface hours later. Reflashing gapps, even after totally wiping them only does about as much as just clearing the dalvik cache. In desperation, since it seemed to mostly happen when launching paid apps, I tried a Play Store with the licensing system hacked. Besides being able to launch my BOUGHT apps offline(like offline games should be able to), this offered 1 improvement. I no longer have it flash up randomly during work with other apps or when launching a paid app. But, I do still have it come up as soon as I try and launch the Play Store in about the same amount of time. The temporary cure: same thing. At least I am not forced out of other apps. My guess is the hacked version does not make the crashing library load to check the license online, hence this improvement. But it still sucks when I want to install or update an app. I would have quit the Play Store and bought from Amazon and others if I have not already paid for so many apps over time I can't use or update without it.
Given I have got it so that it only happens when I launch Play(with hacked Play Store only, otherwise the random relentless error happens(usually when launching or working with a paid app) with any normal version of Google Apps and Google Play in addition to when I launch Play), I am about to either become a pirate and install black market(can have paid apps and avoid launching Gay Store, which would avoid this with the hacked Play Store as unlike the regular builds, it only happens when I actually launch Play) or get an iphone. After over a year, I am just so sick of this error and it's driving me loony. Have never found an answer to it or a fix when searching online. Nor have I been able to trace or figure out why this is happening. Only common thread(besides the hardware) is the ROMs are all stable CM builds, but different Android versions and different developers. I hate to become a pirate to solve this, but I am at wits end and really don't want Apple. I just want something stable, which my setup otherwise is, except for the Play Store. Again, clearing the dalvik cache is the only thing that lets me use it again, but the error will rear its ugly head again anywhere from hours to a day or 2. Please help me. Piracy is not a good fix but iphones are even worse. I will not pay for all my apps again through Amazon. That is just not an option for me, with money being tight and all. The only reason I would consider splurging on an iphone is so I never lose an investment due to a faulty appstore again and to punish Google for this miserable failure by handing over no more money to them.
Click to expand...
Click to collapse
Full wipe should have been done between different dev's roms.
Then flash your favorite rom and start from scratch with everything.
It will fix your error definitely.
Lgrootnoob said:
Full wipe should have been done between different dev's roms.
Then flash your favorite rom and start from scratch with everything.
It will fix your error definitely.
Click to expand...
Click to collapse
Thanks for trying but definitely not. I full wipe before every flash of a new ROM and even did it a few times and reinstalled the last 2 ROMS to no avail. Seems to fix it a bit longer than wiping dalvik, but inevitably, the error comes back within days. This is even without restoring my Titanium backup and reinstalling apps from scratch via Play. But again, thank you for being the first to try. But I do know to full wipe /system, /cache, and /data, and sd-ext before even restoring backups, let alone a new ROM install. I do this in TWRP 1 partition at a time then flash or restore(whichever applies) then usually wipe dalvik after for good measure
Selenia said:
Thanks for trying but definitely not. I full wipe before every flash of a new ROM and even did it a few times and reinstalled the last 2 ROMS to no avail. Seems to fix it a bit longer than wiping dalvik, but inevitably, the error comes back within days. This is even without restoring my Titanium backup and reinstalling apps from scratch via Play. But again, thank you for being the first to try. But I do know to full wipe /system, /cache, and /data, and sd-ext before even restoring backups, let alone a new ROM install. I do this in TWRP 1 partition at a time then flash or restore(whichever applies) then usually wipe dalvik after for good measure
Click to expand...
Click to collapse
Any more ideas? I never said this would be easy. In fact, the fact I posted here suggests that it will not. I am experienced with Linux systems and troubleshooting thereof and generally pretty good with Androids and modding. I love helping people but despise asking questions of others and only do so in desperation. Usually content to troubleshoot and lookup info myself and always been that way. But I feel I have reached a dead end, so now I call upon a forum I see as loving challenges to hopefully bail me out. Thanks again, guys. Note:had this issue with 1 other device that dropped dead before I could troubleshoot: a Pantech Burst, also with ICS and JB(was fine on GB as was this HTC Wildfire). It also had no other issues outside of a few minor things listed under bugs for its ROM, just like this phone.
Selenia said:
Any more ideas? I never said this would be easy. In fact, the fact I posted here suggests that it will not. I am experienced with Linux systems and troubleshooting thereof and generally pretty good with Androids and modding. I love helping people but despise asking questions of others and only do so in desperation. Usually content to troubleshoot and lookup info myself and always been that way. But I feel I have reached a dead end, so now I call upon a forum I see as loving challenges to hopefully bail me out. Thanks again, guys. Note:had this issue with 1 other device that dropped dead before I could troubleshoot: a Pantech Burst, also with ICS and JB(was fine on GB as was this HTC Wildfire). It also had no other issues outside of a few minor things listed under bugs for its ROM, just like this phone.
Click to expand...
Click to collapse
How 'bout the forum here for the wildfire s?
So this happens even if you run completely stock with no user installed apps? (Other than CM?)
Your s-off right?
Lgrootnoob said:
How 'bout the forum here for the wildfire s?
So this happens even if you run completely stock with no user installed apps? (Other than CM?)
Your s-off right?
Click to expand...
Click to collapse
Not S-Off, which was deemed impossible with Wildfire S at the time I started flashing ROMS. Bootloader is unlocked, however, which is said to be good enough for flashing from zip files. All changes I make to /system from TWRP stick permanently. As to whether I had the issue on GB, didn't as far as I left it on there, which was not long at all. Just a matter of days. I loathed the stock Sense 2.1 ROM and only bought this phone off my friend because it was very capable of being modded, otherwise, I would have passed, even at $25 I paid over a year ago. The other phone with same issue started the issue with stock ICS, which continued with custom ROMs. I mention this because that phone had no secuflag. Just a locked bootloader that was easily hacked to unlocked. All root apps do their job with no issue and all my added init scripts(mostly for internet tweaking, etc) stick.
Selenia said:
Not S-Off, which was deemed impossible with Wildfire S at the time I started flashing ROMS. Bootloader is unlocked, however, which is said to be good enough for flashing from zip files. All changes I make to /system from TWRP stick permanently. As to whether I had the issue on GB, didn't as far as I left it on there, which was not long at all. Just a matter of days. I loathed the stock Sense 2.1 ROM and only bought this phone off my friend because it was very capable of being modded, otherwise, I would have passed, even at $25 I paid over a year ago. The other phone with same issue started the issue with stock ICS, which continued with custom ROMs. I mention this because that phone had no secuflag. Just a locked bootloader that was easily hacked to unlocked. All root apps do their job with no issue and all my added init scripts(mostly for internet tweaking, etc) stick.
Click to expand...
Click to collapse
I just think that it might because of tweaking.
Partly right. I wiped the phone. Reapplied basic tweaks and was fine. So before letting it pull all my apps back in, I fired up a cheap Chinese tablet that is often used as a victim to my experiments. I installed my previous apps 1 by 1, as this tablet never had the issue. Went on a sudden hunch I had and set Cache Apps to SD Card up and let it run as it binds all app caches. Let it go overnight. In the morning, BAM! Play Store was stopping. Restored apps on my Wildfire S but used a shell script I wrote instead of that app. No Play crashes all day. Funny it probably caused it on my Burst too(RIP). I used the app on several GB phones with no issue but either a Play update, an update to the app, or ICS+ cause this app and Play not to play well. This app does not have many settings to try and fix it. Thus I would avoid that app until further notice. Funny how it's on Play but crashes Play
Sent from my Wildfire S A510e using xda app-developers app
Related
My wife surprised me last night and took me out to get my gTab a week early! I brought it home and charged it, played with the default installed for a bit, and as we all know...it was awful. I proceeded to install VEGAn b5.1.1, that went as smooth as one could want...15 minutes and I was chugging along on a MUCH better/faster interface. The issue I am seeing now is there are certain apps (not Angry Birds) that aren't showing in the Market. I can't seem to find ADW Launcher, Facebook or Launcher Pro. Any thoughts on this? I cleared the cache and user data when I did the install so I don' think there should be any lingering issues there.
Thanks
Scott
When they are talking about clearing the cache and data for the Market fix, they are talking about clearing it for that app and not the full cache/data wipe when installing the ROM.
Menu/Settings/Applications/Manage Applications and then select the All tab, scroll to find Google Services Framework and Market. You clear the data/cache of those and force stop them. Back out to the main home screen and try to access the Market again. It should error out....reboot the device and after it boots...just wait for a few minutes. Try the Market again...it should ask you to accept it's terms again and hopefully show you more apps then before.
It's just one of those things with having a device that isn't supported by Google and hacking the Market to work.
LauncherPro is one I've seen appear and disappear in the available apps on my Gtablet running VEGAn 5.1. Without real Google support, even tricks and hacks can only go so far.
Luckily for me, I have a Motorola Droid and use that to grab anything my tablet doesn't see and then push it to my Dropbox account and get it from there for my tablet.
Most things I can see with all the Market fixes, do-overs and what not. My test being LauncherPro....saw it once...then it never appeared again after many "fix" attempts. That particular app is also available from the developers site ( http://www.launcherpro.com/ ).
This (using Dropbox) really works well since my other tablet will not boot so once I nvflash boot it....it needs to stay on. Market fixes (requiring a reboot, etc..) aren't possible, so Dropbox has been awesome for that tablet.
Two things that may help
Bluetooth File Transfer might help.
I put this link up a few days ago because I had the same problem.
http://forum.xda-developers.com/showthread.php?t=930036
Also, This video really worked for me with getting full market (roughly 98.9% really) http://www.youtube.com/watch?v=7l-ny...eature=related
tcrews said:
Menu/Settings/Applications/Manage Applications and then select the All tab, scroll to find Google Services Framework and Market. You clear the data/cache of those and force stop them. Back out to the main home screen and try to access the Market again. It should error out....reboot the device and after it boots...just wait for a few minutes. Try the Market again...it should ask you to accept it's terms again and hopefully show you more apps then before.
Click to expand...
Click to collapse
Tried this again and it did the trick! Thanks! (Must have missed something the first time I tried).
Scott
This has been driving me nuts. I made my last (successful) purchase without problem about 72 hours ago and ever since then I have been getting this error with any attempt to get a new app either paid or free.
"Purchase Cancelled - Error processing purchase"
I've Google'd it and see it appears many times over the past months. I have tried every "fix" that has been suggested in those messages without any success. I just reinstalled the 3.1 ROM on top of the existing 3.1 install and that didn't help either.
There have been a few instances of it posted in these forums but all those suggestions failed as well. I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
Any suggestions?
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
JCopernicus said:
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
Click to expand...
Click to collapse
I guess you didn't actually READ my OP!
I have been getting this error with any attempt to get a new app either paid or free.
I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
I can't get ANYTHING, including free, paid, local or otherwise. And YES, it works fine from the website. The error is from the MARKET app.
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
johantheolive said:
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
Click to expand...
Click to collapse
Been there, done that .... didn't help. To use the the web interface just select the free or pay app on the web interface and select download. Then go to the Market app on the tablet and search for it and then it will download through the app. You just can't make the initial purchase (or free download) through the app.
JCopernicus said:
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Click to expand...
Click to collapse
Yea, you know what "they" say: "The devil is in the details."
i just got my transformer today and the market worked fine with prime v1.4. then i backed it up and flashed another rom, then restored my backup. Now i'm getting this error too.
edit: I just fixed mine with nvflash by completely reflashing prime 1.4
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Thanks for the link. I just got my TF101 and I can only search or browse for free apps. I can get to paid apps, through tegra zone for example, but I get a message that says either item could not be found or item cannot be downloaded in your country.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
I got a reply from someon at Google stating that they would be investigating my case. They asked for more details on what actions I took to generate the error, I replied back with said details and I'm still waiting for a response.
Right now, since I still don't have anything important on my Tablet I'm switching to a Stock ROM, verified my default country on my Google Apps account and made sure it's set to US (being from Puerto Rico, it was originally set as Puerto Rico), still haven't had any success.
The only way I was able to resolve the problem was to erase all data then reflash the ROM then reload my data. After almost 2 weeks of inability to purchase ANY paid or app or download any free app using the Market app it is now functional again. It failed after my successful purchase of Titanium Backup Pro.
I had Prime 1.5 running perfectly fine but I noticed that a new update came out 8.4.4.11 and I wanted to update to that. Sure enough Clemsyn updated his ROM with .11 so I wiped data via cwm, flashed Clemsyn ROM + Kernel 3a and, before logging into my accounts, I restored with Titanium backup. When I rebooted I noticed I had this market issue.
To resolve the issue I flashed, without wiping data, Prime 1.5 via CMW. Booted. Then went right back into recovery and applied Clemsyns ROM again and now the market is working fine.
New market fixes this issue.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
Will they attempt to unroot your device or mess around with the rom?
I am getting the purchase cancelled error as well on Prime 1.6. Tried reflashing the rom but still the same.
The new market works but would prefer to use the old market. Any ideas?
i remember getting this error when the developer of an app refunded my money, after that i couldnt download jack. i upgraded roms and fixed my issue.
I was having the same issue with my Galaxy Tab 10.1 after I flashed a different rom then restored the older rom. I found the solution and it worked for me after following those steps here:
http://forum.xda-developers.com/showthread.php?t=1185168
It came to me to go into accounts and sync. I looked at it for a moment then clicked my google account and top right clicked remove account. On starting market after wiping market app cache it asked me to log in with password (which it didn't before) that was it, job done!!! Google account restored on tablet and market working great for a good few days now
The solution does not work for me, still can not get free apps.
I had constant Market issues on stock 3.1/3.2, rooted and unrooted. Played with Prime for a bit and things seem to be a little better, then I installed Revolver 2.0 and have had maybe 2-3 very small issues since (just had to hit the back button or exit Market, then reinitiate download). If you're having issues, I'd recommend giving Revolver a try if you're up for it. It'd probably be a good idea to wipe data too.
I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
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Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted
I've read just about everything I can find on this subject and have yet to find a solution. I am not sure if this is phone specific and since this is my first post, I figured I'd try the general QA forum. So here goes:
This all started when I was looking to unlock my SIM for an upcoming trip to Costa Rica. I have a stock ROM Firmware version 2.2.1. in a Samsung Infuse 4G. I had some other things in mind for later like flashing to a custom ROM, but I wanted to get some of the junk off the phone and get the SIM unlocked first. So feeling a little frisky with the uninstaller of TB, I started getting rid of some of what I thought may have been bloatware....family maps, google books, bar code reader, etc. I don't remember now if play store was one of those apps. I really don't believe I did uninstall it. If it was questionable in any way, I left it installed. But who would care right? I had the whole phone backed up.
Ok, so I see that I needed to be rooted for this. So I followed some QBking77 tutorials on YT. Got the superoneclick application and got it rooted with no problem. Then, I followed the suggestion to get Titanium Backup. I bought the paid version and did an entire backup. In the meantime, superuser updated itself and everything seemed fine. I shut the phone down and came back some hours later to attempt an unlock. After boot, I started TBackup and it was hanging on a message saying searching for license. I restarted the app and it kept hanging. It finally gave me a message to reinstall the Pro version key. Well, I uninstalled it...not knowing any better....and then could not download it from the store. The store still had these apps showing installed and purchased. This is when I began seeing the force close of Play Store app.
Ok...I'm trying to provide detail here and this is why it is so long winded. But I began looking for solutions to this issue all over the place. I saw the solutions to clear the cache and data and force close the app...reboot the phone. That didn't work. I found apk google store files and began trying to install those to the SD card. That wouldn't work. So now I got the big idea to reset to factory. I did that twice and that didn't work. Tried repeating all the suggested solutions after factory reset. That didn't work. I ended up losing my backup from before. So what's left?
I figured I would try to flash the ROM now and get a fresh start with a new OS. Well, it turns out that many of the apps I need like root explorer, need the paid version to modify the recovery files. So I found an app called file expert that is free, but I need to have a paid version to modify root files. I also saw a solution to google play which involved putting the apk file in system/apps. But it won't let me do that either without a paid version.
So I'm stuck and very frustrated. I'm caught in this never ending loop where the files I need require google play to purchase and I can't do anything to get it working.
I don't know if I'm posting in the right forum. I'm all tense about asking questions. But I'm really at the end of my rope here. I probably screwed something up without knowing it. But I see that there are alot of complaints with this force close. But many of those complaints seem to be getting resolved. The last thing I tried was to download vending 3.5.16.apk I've been putting these files on my internal SD card and trying to install from there. This is very frustrating. And it even gets more frustrating when you see the solutions can be to download something from the market. If I could do that, I wouldn't be typing this.
I apologize if this is in the wrong forum. And if you want me to take it somewhere else, I will. But I'm at a point right now where I don't care who yells at me. I'm desperate.
Thanks in advance.
EDIT: And just to clarify, everything else seems to be working. I tried all the google apps (maps, gmail, etc.) My phone works, wifi, camera, etc. I get notifications of updates....and when I accept (or when it's an auto update), google play store starts and force closes. But other than that, the phone seems to have all it's functionality intact. And now, if I go to the store via my pc, it shows all my prvious app history including installs and purchases, but says I have no device.
Same problem here
tested all solutions, but same
help please
ARDV said:
Same problem here
tested all solutions, but same
help please
Click to expand...
Click to collapse
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
try a factory reset, this works all the time for most of the problem.
flash back factory rom
jdjeff said:
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
Click to expand...
Click to collapse
i'll check the video
oyching88 said:
try a factory reset, this works all the time for most of the problem.
flash back factory rom
Click to expand...
Click to collapse
already tried the factory reset
but i can't flash any rom because i don't have clockwork mod for my phone
check this: http://forum.xda-developers.com/showthread.php?p=26581744
Try fixing permissions (recovery mode)
i also faced this problem but i fixed it easily!!
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
first clear the data as well as cache then give it a try
if still doesnt work
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
select uninstall update
and finally ur android market would work!!!!
Get ES file explorer.apk It works like rom manager but completely free. Start there,one of the solutions will work. Also,if you still have titanium backup folder still in your SD card,put the FREE version of the app and see if it'll find your backup. Good luck.
Imetumwa kutoka U8150 kutumia XDA
Keeping within the guidlines of the forum....I want to say "Thanks" to everyone for the responses.
In a haste, I found the vid on youtube that showed the Odin method of reverting back to stock/unbrick. This is what worked for me. I did something stupid with Titanium Backup (I think) and that's what got me into trouble.
All is (still) well, I'm re-rooted with unlock code and got all the apps needed for a flash. I'm reading up on ROM flashing to hopefully get a handle on it. Thinking of trying Zues. Just a little unsure of this backup business....like where to put the backups....my pc?
But with all sincerity....again, thanks for the responses.
I do a double backup,nandroid and titanium. But,you're welcome.
Imetumwa kutoka U8150 kutumia XDA
I have got a solution!
OK, Perhaps you don't want to see a person who has had a solution, Huh. Doesn't matter....
Here's what happened to me: I has updating my Sony Ericsson Xperia Arc S to android 4.0.4 and after doing so found my Google Play Store force closing every time I tried to turn it on. Fortunately, (or perhaps not so fortunately) I had encountered the exact problem before and spent one painful month mulling other the dull fact that it didn't work. When I plucked up the courage to try and fix I found that uninstalling the updates which can be found in Settings > Applications or apps > Manage applications > (locating Google Play Store located under All) Google Play Store > Uninstall updates.
So when I tried to do the same this time, IT DIDN'T WORK. What I gradually found out what I had done was uninstalled Google Play Store because as I had recently updated my whole device, it had worked it's magic on the Play Store. After what seemed like hours getting worked up into a frenzy and searching the web, I found a download link that downloaded the play store back on to my device:
I'm not allowed to write links so on your mobile device search for 4shared and then write Google Play Store.apk into the toolbar making sure the subsection selection is under files (you'll understand once your on the site). You want to pick the one which has the developers name: xurupita_zorro
(Its more convenient to download Google Play Store from your phones inbuilt browser as you wont have to muck around with files... Also, the link requires you to sign up, but I would suggest that you do because it lets you download games and apps for free... but that's irrelevant.
Anyhow, you could always try and download it elsewhere.
Then I opened it up and realised that it too was force closing, and of course you cant install updates on a Google Play Store which never updated. TROLOLOLOLO, not funny.
I Shut Down my phone for a very restless night and when I woke up this morning, I found that it was working fine and I could search the store beautifully!
So, My top tips:
Chillout as things fix themselves normally
Chillout as things fix themselves
Shutdown for the night
try uninstalling updates but be careful if you recently updated device
also the play store can be viewed online
Hope for the best,
Will :highfive:
Don't know what is going on but I can't download app files. Recently updated system on Moto E4 v 7.1.1 and dl's were working.
Tried to download F-Droid and it would not respond. Searched every possibility with no luck. Enabled the proper tab in settings etc. Went to XDA site to try and download an adblocker and it shut down the XDA app after the tab was ena led for settings. This happens on anything I try to do on this app. Immediate closeing of XDA. With any other apk file the thing just does not download. Nothing in the app tray. Just blank. I've tried everything but I'm not an advanced user. This happened once before and I had to reset to factory settings. Would not want to do this again but as they say... whatever
darun083 said:
Don't know what is going on but ......
Click to expand...
Click to collapse
Did you subscribe to a conservative YT channel/website or even watch a video at some point?
Sorry for the delay responding. I don't know what I did but the download problem has been corrected. apk files have successfully installed. I wish I knew specifically what the answer is as I mentioned this happened once before. Thank you all. I'm pleased to be part of this community.
Afaik, It happens to me (on more than one smartphone, LP and Marshm.) when play store updates itself.
I have tried deleting cache for play store and play services, removing account, rebooting, even resetting play store to factory.
One thing I noticed is that while the app is at 100% it will install right upon closing the play store (meaning out of background).
So I wonder whether this may be a clue on what is causing trouble and how to fix it.
HeyRicardo said:
Afaik, It happens to me (on more than one smartphone, LP and Marshm.) when play store updates itself.
I have tried deleting cache for play store and play services, removing account, rebooting, even resetting play store to factory.
One thing I noticed is that while the app is at 100% it will install right upon closing the play store (meaning out of background).
So I wonder whether this may be a clue on what is causing trouble and how to fix it.
Click to expand...
Click to collapse
Since this is not how it should work, given the fact that you are having this issue on more than one device, this tells me that the issue isn't with the device or the apps, it is more likely an issue of user error or things that you have modified on your device.
Are you using stock ROM or custom ROM?
Are you using modified Google apps?
Have you tried factory resetting the device itself instead of resetting the Google apps?
Sent from my LGL84VL using Tapatalk
Droidriven said:
Since this is not how it should work, given the fact that you are having this issue on more than one device, this tells me that the issue isn't with the device or the apps, it is more likely an issue of user error or things that you have modified on your device.
Are you using stock ROM or custom ROM?
Are you using modified Google apps?
Have you tried factory resetting the device itself instead of resetting the Google apps?
Sent from my LGL84VL using Tapatalk
Click to expand...
Click to collapse
I pointed out the fact it happens on more than one (even tablets with 5.1) just to rule out the fact it may depends on a specific device.
But let's talk of a specific device, as right now the problem is persistent on one, running 6.0
It's stock and not rooted. No modified apps.
The only thing I feel worth bringing up to the attention is AppMgr III and that the 2GB SD is used as internal storage (not portable), though reports on available storage are inconsistent (see here).
I observe also a slight higher battery consumption than when things work smoothly, however I can not blame any specific app, I don't see anything (I assume because it's due to something wrong with android itself).
Now, fixing via factory reset is painful but I can't do it every play store update, if that's the case (I assume it will work, as everything used to work very well).
Another thing I may throw in is some problem (?) with nova launcher (prime), but again I didn't any crazy thing, so I go blind about it.
Thanks for your kind attention, ricardo
As a workaround I have been able to seamlessly update apps by entering safe mode. On two different devices.
I don't think I'll ever succeed and work out the reason why it's stuck on normal mode.
Just to tell, the tablet updated playstore on march 3rd. Then on march 10th I turned it back on and there was another playstore update (it says it will be installed), but it never does, and so does it for apps. So I could not have done anything in between, and I can assure I care so much to the (reading) tablet that I just install needed apps and verified and tested on other devices before installing on my tablet. It's definitely a problem with play services (interacting with chinese devices, could it be relevant?)
(duplicate post)