[Q] Has you Moto G shipped yet? - Moto G Q&A, Help & Troubleshooting

Hey everyone!
As many of you know the Moto G is supposed to ship today, December 2nd, but I checked my Moto account and it still says 'Not Shipped'. Neither have I gotten my bank account charged from Motorola. Do any of you have the same problem as I have or is it just me? I apologize for my lack of patience. I really need to replace my broken Galaxy S Blaze.
Thanks in advance!

g3omanser said:
Hey everyone!
As many of you know the Moto G is supposed to ship today, December 2nd, but I checked my Moto account and it still says 'Not Shipped'. Neither have I gotten my bank account charged from Motorola. Do any of you have the same problem as I have or is it just me? I apologize for my lack of patience. I really need to replace my broken Galaxy S Blaze.
Thanks in advance!
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From what i understand Global GSM should arrive on the 4th and the Us GSM should arrive on the 11th

Hmm I'm not sure exactly what's going on, but I think the Global GSM model ships today (Dec. 2) and arrives at your doorstep around 2 days later. (Dec. 4) So for the Global GSM: Dec. 4 US GSM: Dec 11 I believe.

gsm version order on day 1 from motorola. Website.
Shipped on saturday, delivery by tuesday before 8pm

Related

Moto G for Wind?

Hello
i was wondering is there any way to buy a moto G that would work on windmobile in canada?
thanks
avi30na said:
Hello
i was wondering is there any way to buy a moto G that would work on windmobile in canada?
thanks
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You'd have to get the GSM version from Motorola.com or Amazon.com.
audit13 said:
You'd have to get the GSM version from Motorola.com or Amazon.com.
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Click to collapse
thanks for your reply, but the thing is they dont ship to canada do they?
avi30na said:
thanks for your reply, but the thing is they dont ship to canada do they?
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Click to collapse
Nope. You'll have to have it shipped to a US address.
Hey
I emailed both, Wind Mobile and Motorola Canada, asking if and when will Moto G be available on any other carriers in Canada. Got same reply from both:
"We don't know." LOL
From what I've read some reports said Telus had a months head start, some said two months, before other carriers get it. So that puts it around holiday season or in January... Hopefully Wind will be one of them.
Sent from my HTC Amaze 4G using xda app-developers app

Whe're my Lollipop update!? Cricket Wireless

Don't mind my typo in the typo, I don't know what happened there.
I have the LG G2 D800 variant, as well the Samsung Galaxy Alpha SM-G850A. Both of these phones are AT&T branded, and both have had Lollipop released for them on April 14th 2015 (5 days ago).
However, when I check for updates on both phones I'm told my software is up to date. I'm on Wi-Fi with a 60% charge.
vpxf said:
Don't mind my typo in the typo, I don't know what happened there.
I have the LG G2 D800 variant, as well the Samsung Galaxy Alpha SM-G850A. Both of these phones are AT&T branded, and both have had Lollipop released for them on April 14th 2015 (5 days ago).
However, when I check for updates on both phones I'm told my software is up to date. I'm on Wi-Fi with a 60% charge.
Click to expand...
Click to collapse
For the LG, follow this tutorial http://forum.xda-developers.com/att-g2/general/update-to-stock-lolipop-d80030f-root-t3084081
For the Samsung, I do not know
An official update was released 5 days ago, this is a stock phone. When I check for an update the phone tells me no update available.
Do you have an At&t sim. If yes then the update must be available if no then you have to follow the process in the link the guy gave
Sent from my LG-D800 using XDA Free mobile app

Use in the USA - How to order

The Moto X Play has a great battery and awesome camera stats - how will a USA resident be able to order this phone? Any advice?
bailey boy said:
The Moto X Play has a great battery and awesome camera stats - how will a USA resident be able to order this phone? Any advice?
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You wont. I bet it will be released as a Driod Turbo 2 in the USA.
Wait a few weeks it might pop up on unofficial sellers on ebay etc.
Sent from S3 via Tapatalk App.
bailey boy said:
The Moto X Play has a great battery and awesome camera stats - how will a USA resident be able to order this phone? Any advice?
Click to expand...
Click to collapse
You might be able to get it from a Canadian retailer?
Yes, I just didn't know if I would need to go through a proxy to be able to order it. And I didn't know what they would say about the "ship to" being American.
Droid Turbo 2 will be a higher end phone. Perhaps it will have the same form factor with the processor power of the X Style / X Pure, a big battery and wireless charging. Everything the X Pure should be but wrapped in a hideous Droid skin.
In the same boat, was looking online at how to order and then ship to the US. There are certain services where you can "rent" a canadian address and then they will forward your mail to you - but by the time you pay the set-up fee and the forwarding fee, it seems overly costly. I did also try to order directly through Telus, but they require a Canadian address to ship to.
Anyone have any other ideas?
Mexico and Brazil Moto X Play variants are the same as the Canadian (XT1563). So we just need to figure out how to get one from any of these countries. I'm coming up empty though.
Wait for it to turn up on Amazon Canada and then just ship it to the US as Amazon Canada do ship to the US by the looks of it.
https://www.amazon.ca/gp/help/customer/display.html/?nodeId=918768
Using this now in Brazil. Coming from the Verizon Note 3 and Nexus 7 2013 and I'll say it's a decent phone but hardly spectacular (the screen in particular) if you are used to USA flagship phones. However it's nice to have two sim slots and an fm radio which are features almost unheard of in the States. Lollipop 5.1.1 is nice too!
Is the 1563 exactly the same in Brazil, Mexico and Canada in regards to LTE bands supported? There is a "BR apps" package on my phone, presumably exclusive to Brazil but I'm wondering if this is otherwise exactly the same as any other 1563.
cheesiepoof said:
Using this now in Brazil. Coming from the Verizon Note 3 and Nexus 7 2013 and I'll say it's a decent phone but hardly spectacular (the screen in particular) if you are used to USA flagship phones. However it's nice to have two sim slots and an fm radio which are features almost unheard of in the States. Lollipop 5.1.1 is nice too!
Is the 1563 exactly the same in Brazil, Mexico and Canada in regards to LTE bands supported? There is a "BR apps" package on my phone, presumably exclusive to Brazil but I'm wondering if this is otherwise exactly the same as any other 1563.
Click to expand...
Click to collapse
According to Motorola's site, it's exactly the same for LTE bands.
Who did you buy it from in Brazil?
just a heads up, The Canadian Bell Version is locked to Bell! I tried my Rogers Sim and it wouldn't work, so you'll have to buy a Canadian version, then pay to get it unlocked. It's only available through the carriers in Canada. You cannot buy a retail\unlocked version, they're all only available thought carriers and locked to that carrier.
gp-se said:
just a heads up, The Canadian Bell Version is locked to Bell! I tried my Rogers Sim and it wouldn't work, so you'll have to buy a Canadian version, then pay to get it unlocked. It's only available through the carriers in Canada. You cannot buy a retail\unlocked version, they're all only available thought carriers and locked to that carrier.
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Click to collapse
Thats a bit crap innit. I think for once we are lucky in the UK. We get both the Style and Play unlocked and Carrier free.
It will turn up on Ebay or Amazon carrier free eventually but could be a bit of a wait.
Sent from S3 via Tapatalk App.
Bought from a Motorola kiosk in a mall for 1499BRL, which is $428 USD approx. 32 gb edition. Incidentally I noticed they had already sold out of them when I passed by there yesterday.
Possibly regretting this purchase as LTE band 13 is not available for Verizon, but will be available on the US edition of the Style ("Moto X Pure Edition") coming this Fall. Argh. I definitely like having two sims in one phone however.
Aside note, the new 3rd gen Moto G has a version here in Brazil that sports live TV and an antenna that allows FM radio listening without earphones. Why the heck can't we have those things in the U.S.! I digress.
I know one of the Canadian retailers told me that they feel like people will soon buy it with the unlocking fee (50), unlock it so any carrier in the US can use it and resell for a high value on eBay. :/. I know there is a way as long as you can get someone to buy it for you located in Canada! If anyone was looking to get one- feel free to message me! Would love to help someone out =)
Normally unlock codes turn up on ebay for a few Pounds here in the UK. I unlocked my brothers M8 for £2.50 by buying an unlock code from an ebayer.
It was easy ... I emailed IMEI number to the seller ... he then gave me a code. I placed a sim card (none carrier) then phone prompted me to put the code. Once I entered th code ... voila my brother had an unlocked phone.
Sent from S3 via Tapatalk App.
PrincessBoaa said:
I know one of the Canadian retailers told me that they feel like people will soon buy it with the unlocking fee (50), unlock it so any carrier in the US can use it and resell for a high value on eBay. :/. I know there is a way as long as you can get someone to buy it for you located in Canada! If anyone was looking to get one- feel free to message me! Would love to help someone out =)
Click to expand...
Click to collapse
$50 to unlock a phone seems pretty steep. if motorola doesn't play any games, unlock codes can be had for cheap on ebay.
ok i am setting up to order from sasktel wireless in canada. I work in logistics and have my warehouse their set to receive any phone i buy. I am setting up an account with sasktel and i will be buying a phone from them first. it is locked to sasktel but unlock codes could be had. Anyone interested in getting a phone aswell from canada? 16gb versions only but have sd support
with shipping to the lower 48 states we are probably looking at around $500 to import the phone total. Let me know if anyone is interested i will see if i can set it up
Has anyone in the US got a Canadian moto x play and can confirm at it works on att or straight talk? Also just wondering how much would I be looking at paying for the moto x play to get it shipped to the US? Thanks
Sent from my Moto G 2014 using XDA Free mobile app
I have a Mexican market Play (Thanks, Javier!) It's working on T-Mobile but I'm not getting LTE anywhere.
priapism said:
I have a Mexican market Play (Thanks, Javier!) It's working on T-Mobile but I'm not getting LTE anywhere.
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Click to collapse
When that happens it's usually because they don't have the imei in there system. Call them and give it to them so they can setup everything. Happened to me on att with my LGG4 from overseas
Sent from my LG-H815 using Tapatalk

Purchase for Verizon

Hello,
If I wanted to get this phone for Verizon were would I get is and will it work with current bands?
Also were would someone purchase one here in the US? Can it be shipped over seas?
Thanks,
It does not support CDMA, so no Verizon or Sprint.
Were can we buy this phone. Switching to at&t.
Also I notice there is no Otter box for this phone? What would you all recommend for a case?
Depends where you are. Honor sells it on their hihonor site and I'm sure Amazon will have it.
In my experience, Huawei/Honor cases are few and far between. I've ordered three off Amazon for preparation but none are heavy duty like an Ottercase. They're slim TPU cases.
vIgGeN7 said:
Were can we buy this phone. Switching to at&t.
Also I notice there is no Otter box for this phone? What would you all recommend for a case?
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You need the North American version; the international and Chinese versions don't have 4G LTE FDD bands supported by AT&T and T Mobile; if you bought one of those you'd end up with a crippled,low-speed phone unabe to connect to LTE. Huawei has not released an ETA on the North American version of the View 10. My guess is that it might not arrive before Q2. It's going to be released in Mexico in the spring, I believe. Mexico uses some of the same FDD bands as AT&T, as do Rodgers and Bell in Canada.
WONDERFUL! Thanks for your insight.
I imagine there is no model # yet then for NA version?
Thanks,
It should arrive before the 2nd quarter of the year. I'm guessing no later than mid February. The US store for the Honor View 10 opened about two days ago with the View 10 listed as Out Of Stock, so they're preparing.
vIgGeN7 said:
WONDERFUL! Thanks for your insight.
I imagine there is no model # yet then for NA version?
Thanks,
Click to expand...
Click to collapse
Not that I've been able to find. Huawei hasn't released pricing for this region, either. If units don't start shipping to the US by May, look to see if you find it available in Mexico. If so, that may be a sign that they won't ship the Honor View 10 directly to the US, in hopes of unloading the more expensive Huawei Mate 10 Pro inventory that they have in stock now the deal with AT&T deal fell through.
Sammae7 said:
It should arrive before the 2nd quarter of the year. I'm guessing no later than mid February. The US store for the Honor View 10 opened about two days ago with the View 10 listed as Out Of Stock, so they're preparing.
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Click to collapse
Glad to see that they restored the View 10 pages for North America. They had them up,then took them down before the 8 Januäry 2018 launch, which was supposed to have included us. Questions asked about what was happening went unanswered by Huawei. Now if they'll just give us a shipping date and price for View BKL-L04.
mke1973 said:
Glad to see that they restored the View 10 pages for North America. They had them up,then took them down before the 8 Januäry 2018 launch, which was supposed to have included us. Questions asked about what was happening went unanswered by Huawei. Now if they'll just give us a shipping date and price for View BKL-L04.
Click to expand...
Click to collapse
Anybody know what the difference is between the "Honor View 10" and the one named just "Honor 10"?
(are these the same phone, or actually different models?)
mke1973 said:
You need the North American version; the international and Chinese versions don't have 4G LTE FDD bands supported by AT&T and T Mobile; if you bought one of those you'd end up with a crippled,low-speed phone unabe to connect to LTE. Huawei has not released an ETA on the North American version of the View 10. My guess is that it might not arrive before Q2. It's going to be released in Mexico in the spring, I believe. Mexico uses some of the same FDD bands as AT&T, as do Rodgers and Bell in Canada.
Click to expand...
Click to collapse
I have the l09 and it gets lte

[5G/esim] Regional Lock

Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
In the modem firmware code in the region settings, the line is simply removed:
[FIRMWARE.ZIP]\[CSC_FILE]\optics_\configs\carriers\single\[REGION_CODE]
Code:
<CscFeature_SystemUI_ConfigOpBranding5GIcon>5GAvailable</CscFeature_SystemUI_ConfigOpBranding5GIcon>
Could someone with a working 5G show their build.prop file? I suppose 5G is also programmatically blocked, but I need proof.
build.prop
Code:
C:\Program Files (x86)\ADB>adb shell
f2q:/ $ getprop
...
[persist.radio.multisim.config]: [ss]
...
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [0] << THIS
[ril.modem.board]: [SDX55M]
This z fold 2 is from germany:
[persist.radio.multisim.config]: [ss]
[persist.radio.multisim.stackid]: [0] 《-- esim and 5g doesn't work
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [1]
[ril.modem.board]: [SDX55M]
Are you sure that esim will support will come through Software Update?
B_A_K said:
This z fold 2 is from germany
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Click to collapse
Thanks!
sp1312 said:
Are you sure that esim will support will come through Software Update?
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Click to collapse
I was told so on the Samsung hotline. For example, the Italian version has a similar problem with esim.
Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?
Trem said:
Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?
Click to expand...
Click to collapse
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years
Russian Samsung customer support says, that esim and 5G will be activated in ~2 weeks ...
Dexogen said:
Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
Click to expand...
Click to collapse
sp1312 said:
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years
Click to expand...
Click to collapse
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.
Trem said:
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.
Click to expand...
Click to collapse
All Snapdragon 865 (or plus) are built in with 5G modem, that is one of the reason for higher prices of Flagships this year. So 5G modem is there but in some countries it's disabled via software
Since this phone only comes with Qualcomm processors, Samsung is forced to pay around $80 for a 5G license per device. According to a source close to Samsung, they decided to save money in some countries.
Got my Z Fold 2 5G yesterday (in Netherlands) and there is indeed no esim. The box has 2 IMEI listed, but the phone shows only one. No "sim card manager" inside settings menu either. I called samsung "premier support" this morning and they had no clue. the support rep gave me a complete non-sense reason (i.e. esim is not allowed by the carrier - lol) and I very quickly realized there is no point arguing. I hope they enable it in 2 weeks or mine is going back.
I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?
Pead87 said:
I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?
Click to expand...
Click to collapse
Thanks for the good news.
I have 2 IMEI listed on the box - and samsung confirmed that it's a dual phone / esim model. Can you please reference the community thread?
I got mine from Samsung Portugal. 5G is enabled (but we have no 5G network yet) but no esim. I have 2 IMEI listed on the box btw. Indeed the Sim card manager option is not there. I called Samsung and they have no clue why it is not there. They will call me back in 1 hour. I will let you know. This is kind of dishonest from Samsung. Selling a product like this one and not telling users that all functions they paid high price for, are not available right out of the box. I am feeling as bad as when I got my S20 ultra with all the camera defaults. I have 2 weeks to send it back. telling us that it will be available within 2 weeks is kind of weird.
I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!
What does it mean if you only have one imei number?
/CK
E D I T :
I have two imeis on the phone box/case but only one in "About phone"
Waiting on eSiM solution too - agree not cool to advertise and sell with a major feature missing - phone is great - just need 2 sims if I want to use it as my daily driver ...
Spud1 said:
I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!
Click to expand...
Click to collapse
Yeah, same boat. Hopefully a new ota will activate the service.
Sent from my SM-T865 using Tapatalk
hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.
minipac13 said:
hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.
Click to expand...
Click to collapse
Nothing for UK version yet
Sent from my SM-N986B using Tapatalk

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