Hello,
I've recently got a new phone: Philips Xenium W8510 (MediaTek MT6589, Android 4.2).
I've installed Viber and it works fine except for one thing: voice calls always go through the main (loud) speaker,
and the button to switch speakers is greyed out.
Has anybody had this problem before? If not, could you please point me to the Viber bugtracker of some sort?
I'm an experienced user, and I'm willing to provide logs, run tests, etc., I just don't know where to contact the support team.
Thank you.
ulltor said:
I've recently got a new phone: Philips Xenium W8510 (MediaTek MT6589, Android 4.2).
I've installed Viber and it works fine except for one thing: voice calls always go through the main (loud) speaker,
and the button to switch speakers is greyed out.
Has anybody had this problem before?.
Click to expand...
Click to collapse
From time to time, this happens to me too (Huawei G700, MT6589, Android 4.2.1), but only recently (3.0.1 to 4.0.1.2).
What I do to fix it is one of the following: either I Clear Data (then I re-register the device), or I uninstall an reinstall the app. This makes it work for a couple of times, then...
If you really clarify this bug, please let us know about the details.
I have exactly the same problem, any solution to this? Got Xiaomi Note 3G, MTK 6592
Try to delete the cache in the program menu. This helped on some devices.
Tried it, didn't do any good...
bomberb17 said:
Tried it, didn't do any good...
Click to expand...
Click to collapse
check in the settings.
i had a text free app and in the setting i could choose where i want the audio to come out from. i had the choice to choose from call speaker,, or audio speaker
There's no such choice in viber settings..
you should tell this problem to the developers of this app
they may have missed that option for your os or mobile
Related
Hi everyone,
While using VOIP other person can't here me. It seems to be due Microphone problem.
It is my first Android device and I have it since one Month so I am not sure what is the best option to fix the problem:
- Try Factory reset and hope it will help
- Buy BT Headset
- replace firmware with Kyrillos and use Voodoo Control
- send phone back and ask to fix it.
other suggestions?
Is it with just one application or all apps? If you used just one app, try some others and see if the problem persists
Sent from my GT-I5801 using XDA App
It's not your microphone that fail here, but it's rather a misconfiguration of your VOIP app. Try keyword NAT and STUN for your search.
A simple test would be to check with a real mobile call wether the mic is working or not.
Fred.
maverickgenius said:
Is it with just one application or all apps? If you used just one app, try some others and see if the problem persists
Sent from my GT-I5801 using XDA App
Click to expand...
Click to collapse
I tried Skype, MobileVOIP, and couple of other VOIP clients. In all cases the other party can not hear me. The only thing that is working is sound test in Nimbuzz. If I start it and start other VOIP client in parallel then everything is working but the quality is poor. I guess Nimbuzz's voice test is switching on the Microphone or increase it's sensitivity somehow. It is a pity that Nimbuzz does not support my VOIP provider.
fred.lefranc said:
It's not your microphone that fail here, but it's rather a misconfiguration of your VOIP app. Try keyword NAT and STUN for your search.
Click to expand...
Click to collapse
Thank you very much! It works! I installed 3CX App and entered STUN server of my VOIP Provider.
Unfortunately I still have problem. The outgoing audio quality is very poor. So other person can not understand me at all. Initially I though that it is due to connection. But this proble is stay several days and same with different SIP Clients. I found post saying that update to CyanogenMod solved this problem. As far as I know the best ROM for SG3 is Kyrillos. My question is: If I change my original ROM to Kyrillos will I be able to use Factory reset and return back to Original ROM without any problems? Somehow I did not find much about this on the net. It is may be due to the fact that nobody want to change back.
Hello, i need some serious help over here
What's the problem:
I own a galaxy 3 since June, a week ago i started noticing the internal mic wasn't working on some incoming calls.
Details:
First of all the problem began for no apparent reason (the phone works fine otherwise and no major updates / new apps were installed)
This started happening on the official froyo ROM which was an excuse for me to flash the Kyrillos 9.4 ROM (wiped all data / formatted sd card in the process). The problem still occurs on Kyrillos 9.4 ROM suggesting that this is not a ROM issue
I thought it was a hardware issue but the caller can hear me perfectly if i connect the headset or use the speaker Also the internal mic works fine on some incoming calls and ALL outgoing ones!
Upon further investigation i came upon 2 threads on other forums (unfortunately i can't post the urls as i am a new user, if needed pm me or search google for "Microphone not working on incoming calls") which point out that the same problem incurs on HTCs and XPERIAs. Also it happens on replacement phones (original unit shipped back after this problem), on different providers, on official and custom ROMs, on clean phones (only the stock apps installed).
This seems to happen when the phone is idle for a set period of time (unconfirmed). Fast Reboot app / manual reboot / removing battery don't fix this, however making an outgoing call seems to enable the internal mic temporarily (even if the outgoing call never connects)
When this happens apart from the mic not working on incoming calls it becomes also unresponsive for other apps (Tape-a-Talk, Skype, Soundhound etc.)
Conclusion:
It seems to me that there is bug in froyo that keeps the incoming call code from activating the microphone or perhaps there is a conflict of sorts that keeps the microphone blocked. It is highly unprobable i think that the microphone would randomly start to fail on different android phones in the exact same way, so this shouldn't be a hardware issue.
Question:
Does anyone know/guess or can produce a possible solution for this? If not, could you please suggest further testing steps to help reproduce 100% this problem in an attempt to solve it?
Any help would be greatly appreciated as this is a pain in the neck for me (and others i guess?!)
PS: Excuse the thread form, i 'm really bored of writing / reading long posts
PS 2: This is my first post, hello xda community!
samsung vibrant
I have the same problem. I flashed the phone from android 2.1 TO cyanogen 2.3 and from it TO ice cream. I had this problem even to cyanogen and only in incoming call,never in other situation.
Googling I found same information but no solution. Anyone here knows something?
Anyway I found a stupid solution....try switching to 2g( I know that it's not a solution but...). It works for me!
that's ridiculous! how can network state have anything to do with the microphone of the device? can this be related to service providers maybe a more techish member could tell us.
anyway i am on 2g already as i don't have a usim card and this happens even if data network mode is deactivated. glad you found a way out but is it really a solution? i mean you have to ditch 3g for the phone to be actually a phone...
Since we seem to be the only ones among so many to be having this problem i am seriously thinking of taking back the phone for a replacement and hope for the best...
just an update, i lost functionallity of the microphone completely earlier today. That is with outgoing / incoming calls and any app i can think of, so i thought i 'd try changing the network data setting to 3g only since i was already on 2g...
WOW!!! that had an instant effect,it works seamlessly now,didn't even have to reboot.fingers crossed it will last.
that is one nasty and very strange bug. Please any of the developers could you take a closer look at this?
much appreciated
Sent from my GT-I5800 using XDA App
Hey,
I'm new to the forum and have been trying to figure out how to make the best of my Moto Defy Mini (XT320).
According to this forum and many others, I know that it still hasn't been rooted, but I think I can manage some of the problems that I have with it without a root for now.
One of my main issues is that anytime that I use any VOIP client (Skype, Talkatone, Viber) the sound always comes out the back speaker and produces a very undesirable echo for the person on the other end of the call. Tapping the sounds settings button in the apps does nothing.
I have read on other forums and sites that this problem is very common in older HTC phones and Chinese models, but my phone is a pretty mainstream phone that I don't think should have this problem. I guess what I am asking is if this is common for all Defy Minis or just mine? If so, what can I do to remedy the problem? Reinstalls do nothing and I'm not too familiar with doing a firmware reset.
I'm hoping that somebody can at least point me in the right direction because I actually like this phone despite some of its limitations.
Thanks,
And for what it's worth, whenever I restart my phone, it always wants to import contacts from the SIM as if it were a new SIM. Any solutions to that too?
snobrd4life said:
Hey,
I'm new to the forum and have been trying to figure out how to make the best of my Moto Defy Mini (XT320).
According to this forum and many others, I know that it still hasn't been rooted, but I think I can manage some of the problems that I have with it without a root for now.
One of my main issues is that anytime that I use any VOIP client (Skype, Talkatone, Viber) the sound always comes out the back speaker and produces a very undesirable echo for the person on the other end of the call. Tapping the sounds settings button in the apps does nothing.
I have read on other forums and sites that this problem is very common in older HTC phones and Chinese models, but my phone is a pretty mainstream phone that I don't think should have this problem. I guess what I am asking is if this is common for all Defy Minis or just mine? If so, what can I do to remedy the problem? Reinstalls do nothing and I'm not too familiar with doing a firmware reset.
I'm hoping that somebody can at least point me in the right direction because I actually like this phone despite some of its limitations.
Thanks,
Click to expand...
Click to collapse
Anyone?
snobrd4life said:
And for what it's worth, whenever I restart my phone, it always wants to import contacts from the SIM as if it were a new SIM. Any solutions to that too?
Click to expand...
Click to collapse
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...
Hi, I've got some kind of problem with my Mi4c microphone. During calls no one can hear me if I don't use the loudspeaker option, and when I try to record something it's really quiet. I've tried stock ROM, cyanogenmod 12.1 and 13.1. Does anyone know what may be causing it? And what's the fix? Thanks in advance.
same problem
I have same problem to, i've try to change microphone with other, but it still same..
Please help thus isue...
Same problem with me. My partner couldn't hear my voice when we made video call with facebook, hangout, duo etc. But using line working normally
Same problem here. It started after updating CM 13.1 TS to version 20161007.
It looks like other phones are having the same problem, so I guess it's not an mi4c specific issue... As for Skype, 7.00.0.655 works. See https://community.skype.com/t5/Android/Microphone-not-working-android/td-p/4417354/page/4
Extremely low microphone volume when doing Skype Echo call test on stock MIUI8, but works normally when calling somebody. Weird.