Hello ladies and gents,
We have developed Riilo, an app which (we hope) will create a new way of interaction between individuals. The idea is to allow anybody, to reach any location on Earth, and interact with people from that specific place.
For example, Riilo allows anyone, no matter where they are, to talk to people who are in Times Square, New York, or who pass by Times Square.
Similarly, Riilo enables one to interact with local people and find useful information, just by asking. For example, if one wonders whether the local groceries store still has a particular product, he/she can just ask people who are at the store right now.
We are in the very beginning and we need feedback on the concept, as well as the app itself. It would be greatly appreciated, if you joined Riilo Beta Community on Google Plus (just search Riilo Beta on g+). Once joined, please follow instructions on how to download the app from Google Play.
Our little app is quite easy to use too; here is how it goes (refer to the attached image):
1. The user on the left (with nexus 5) taps the map at the Eiffel Tower and asks what the fox says
2. People from around the Eiffel Tower can see the post
3. Somebody from around that location (the user with HTC on X) will reply to the post
This is how Riilo aims to bring the world closer together, by giving individuals the power to reach the entire World!
Many thanks to everybody who joined the Riilo Beta Community and even more thanks to those who installed the app, you are great!
Based on the feedback we received so far, we will be working over the weekend and will release an update late Sunday, or early next week.
More feedback would be even better, so we would be super happy if you wrote us what your thoughts are, on the concept and app in general.
You can do it here, on the community wall, or write to [email protected]
arcanesoul said:
community wall
Click to expand...
Click to collapse
link to community wall - Click here
Bug found
The following bug has been reported by two users running KitKat:
After completing the "tutorial/introduction" a black activity is shown (see attached screenshot). Can anyone help reproduce this?
Many thanks!
Many thanks to all great people who downloaded the app!
We would very much appreciate it if you wrote us a couple of words saying what you think of the concept as well as the app.
You can do it here, on the community page (search for Riilo Beta on Google Plus) or send an email to [email protected]
:cyclops:
New Update
A fresh update is now available on Google Play. We have fixed a few things and done minor improvements.
The NEW thing: on the map, you can now see some silhouettes. They are meant to show in which areas there are users or where users have been. As more and more users install the app, and the more the app is used, the more silhouettes will be shown on the map.
Nonetheless, you should still post to places that have no users shown on the map; even if the app shows there are no users in that place, people could still have the information you seek, and so they will be able to help.
If you have any questions or feedback, we would love to hear from you! :cyclops:
Riilo is published
I have now published Riilo on Google Play. You can download it here: https://play.google.com/store/apps/details?id=com.riilo.main or just search for Riilo in Google Play.
Feedback is greatly appreciated!
If you like the concept and you think the app is worth it, maybe you can +1 the app on Google Play or perhaps even leave a nice review
Many thanks!
New Update
Riilo on Google Play just received an update. It contains a redesigned UI, as well as some optimizations and bug fixes.
Let me know what you guys think :cyclops:
This is a very interesting concept. I will have to look more into it soon
Sent from my LG G2 using Tapatalk
This is such a cool concept. Don't know if things functionality is in yet but the ability to send pictures to back and fourth would be awesome.
Sent from my Nexus 7 using Tapatalk 4
Unfortunately you cannot add images, videos or audio files yet. They will come, although it will take a while as it does require quite a lot of work.
Thanks for your suggestions :cyclops:
Related
Hi everyone!
I would like to request some feedback and possibly some help with the free Android voucher app that we built, vouchAR.
As an overview....the main function is to find discount vouchers that are local to the user....so they can save money in restaurants and shops.
The method of presenting this information however is via an Augmented Reality camera view, with floating tags showing the locations of the discounts.
I would add a screen-shot but I don't have the forum privileges required yet as I am a junior member still!
At present the app has had around 10,000 downloads (since August) and conceptually we think its a great use of AR...however I know if needs a lot of cosmetic work and some usability tweaks (sharing etc). If any of you have time to trial it and comment I would be very thankful. Any feedback, pos or neg would be graciously received!
The app is available for download for UK Android users only at present, something I would also like to change once US partners are found.
Also, if you think you have the dev experience to add something to this app and might like to work with us on this then please PM me...
All the best!
Pete
Hi,
you might have a little more feedback and would maybe encourage more people to try your app if you would provide some more information:
- what does your app do
- what are the advantages
- screenshots
- QR Code
I guess a lot of people will see this and don't bother to go to the market, search for your App and download it, just to find out what its for.
Regards,
Becksman
Becksman said:
Hi,
you might have a little more feedback and would maybe encourage more people to try your app if you would provide some more information:
- what does your app do
- what are the advantages
- screenshots
- QR Code
I guess a lot of people will see this and don't bother to go to the market, search for your App and download it, just to find out what its for.
Regards,
Becksman
Click to expand...
Click to collapse
Thank you for the advice Becksman, I have updated the original post with more details however I am unable to post a screenshot yet as I have limited forum rights. Screenshots can easily be found by searching goolge images for "vouchar"
Cheers!
Pete
Hello everybody and thank you for your interest in Beta testing my Android application. My app is called PulseLA and I am attempting to create a social media application that ranks people, food, movies, cars, etc…. for people to share what they love, hate, and always wanted to do… I have not tested this application on many devices and for some this app is getting (sort of smooth) and for others it’s a total disaster! I was hoping to get maybe a group of interested individuals to join my beta team for PulseLA. You do not need to reside in California or Los Angeles to use this app. But I do have more data centralized in L.A. in opposition to the rest of the United States.
Please contact me via E-mail or through this forum and I will send you an APK for install. I would greatly appreciate all comments, suggestions, and questions for further clarification and analysis.
My E-mail – [email protected]
Facebook Fanpage - http://www.facebook.com/PulseCaster
This app is currently on iPhone if you have two phones or an itouch and would like to see a live alpha version of my app. Please search for “PulseLA”. I have not done SEO modifications so you must spell “PulseLA” exact without spaces or you can do a search for “Pulsecaster”.
Thank you everybody!
Here is a direct link to download PulseLA
Thanks for the initial help. I have gone back to development! I will post back a link in the future.
If anybody is curious about how development is going then feel free to PM me or E-mail me. [email protected]
ehm, can i test this ?
got a tab to try it out on
Hi will try it
Sent from my SGH-T989 using xda premium
Thanks. Sent Pm's with a link to download PulseLA.
If it will be easier I can send it to your e-mail so you can access the APK directly on your Phone/Tablet.
I'll test this out.
Sent from my Droid Incredible using xda premium
Installing now on my AT&T One X
EDIT:
Getting a white screen, when clicking on other tabs the loading animation plays but nothing happens. Clicking camera tab brings up 'create account' page. Notice a flashing 'camera roll' screen before creating account shows. Very iPhone-ish. Star = Favs? Finally loaded. Most of the other tabs don't. Just a lil advise, try to make the app as Android-ish as possible. A lot people hate, hate, hate direct iPhone ports to Android. At least have some sort of ICS elements in it.
P.S. Didnt sign-up.
This is actually the build for android and was not meant to be iPhone ish =[ However, we do need to go back in and redesign the app for better interface. Are there any apps that you think would be a good idea for me to look at to get a better idea of Android interfaces?
In the future the first tab which is feed will not be clickable as it is based on followers. Because you did not sign up for an account it will obviously be empty =] Upon signing up for an account you will randomly follow 5 people.
Loading the Star the first time is very slow. It will go faster on a wifi connection.
The star is a global ranking based on the top categories. If you were to click the Camera button then you could add things your opinion on just about anything based on the categories. *Note these are not working perfect and search is almost useless at this point. So you should be able to look up under category (things) movies, phones, brand names, food, etc...
So far thank you all for initial testing. What I really need some feedback on is whether or not facebook connect works as I've had a lot of problems at this front. Also if you are able to submit a camera pulse (In the app Camera Tab -> Use Camera) as some devices this crashes the app.
No matter if the app is free or paid, as a developer you want to offer a good support to the end users. Why? Because as long as they are happy they will continue to use your app and they will recommend it to others. So it is in your best interest to do your best and resolve issues that customers are reporting, implement requested features and solve as many bugs as possible.
To that end, you must ensure you provide easy to access means of communication between you as a developer and the end users. There are many ways you can achieve that and I will list a few I am using and the more you can provide the better so we can put together a list:
Create an email address or use one you already have (I prefer the former) and provide links on Google Play and inside the app. It is nice if you add an accessible menu item that says (Suggestions/Bug report/Support/Etc) that will start an intent chooser for sending emails to this email address
Use forums (XDA ) and post your app and frequently visit and answer suggestions/questions. There are a lot of helpful users there that will test the app and discover bugs, suggest new features and it is very good if you can keep the thread hot so you keep the interest up. Users like feedback and makes them feel important (which they are) so try to answer as many posts as possible even though you don't have a solution to the problem yet
Get social! Social networking is very helpful these days both for spreading the word about your app but also for customer support. Create profiles for the app on all major social networks (Facebook, Google +, Twitter, etc) and try to get as many users as possible. Post as many updates as possible and keep the users informed about changes to the app, answer to their comments and implement suggestions
Prioritization - build yourself a TODO list with priorities: for each update try to solve major bugs first that are heavily reported or that are causing big problems. Always find some room for improvements and user suggestions. Then fix small bugs and try to improve UI.
Localization is an important part of today's apps. Try to support as many languages as possible making easy for the users to understand the app and to better communicate their findings
Use the publish console to check for crash reports. Many users use this feature and send crash reports along with the stack trace and it is very helpful to keep track of major crashes and identify the root cause
Please reply with more tips so we can create a big list for everyone
Email is the number 1 way people ( from my experience ) contact the developer to ask questions, recommendations, etc. What I did in addition to all the things in the op was create a cheap 5 page website with Godaddy website tonight its like $100 bucks a year or something. They also auto optimize your site for mobile viewing!Then made a contact us page, were users can choose a reason for contacting us. This works really well and you can set up an auto responder to send them a message letting them know you got the email.
I always try to answer emails immediately (during business hours) but always within 24 hours. Having a great customer service program even if your a solo dev like I am will translate into 5 star ratings based solely on customer service!
Have a lax customer service program and you will see the negative 1 or 2 star ratings pop up again based solely on customer service. It shouldn't take anyone more than say 48 hours to re connect with someone and at least start the process of answering their concern.
You can see the contact us page here
Good policy will turn into good reviews and good downloads!
:good:
I've put a feedback page in all my apps.
You don't even need to create a new email address. Just use your personal email address and create an alias. That way it looks formal on the outside but messages go to same inbox as your personal one, only have to check one inbox everyday.
HMMMMMM!
FIRST OF ALLL EMAIL AND AFTER THAT XDA POSTS.........:victory:
email or the message box is very important. But it's also important to reply to their questions promptly.
Free Customer Service SDK
Replying promptly to customers is essentially the first step towards good customer service. If you are an iOS app developer, looking to impress your customers with excellent customer support, try out Freshdesk's Mobihelp SDK ( [freshdesk.com/mobihelp) you can snap-in to your app and start communicating with your customers from right within your app. I'm sure it will be of great help in your customer service efforts!
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
kulisgames said:
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
Click to expand...
Click to collapse
In my experience, if the app is something people desperately need (e.g. utility) or want (e.g. game) but it isn't working quite as they expected, they will be vocal. Not hearing anything from users is usually a warning sign that nobody was too excited about the app in the first place, or that not that many people downloaded the app in the first place.
If I see a crash on Google Play I assume that the same crash occured for 10 others who didn't bother reporting it. So I try to fix it ASAP.
You could use Google Analytics to report crashes without user prompt.
Regardless of the above, it sounds like you have a general marketing challange which is much more critical than that crash report, so you should investigate marketing and promotions in general.
kulisgames said:
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
Click to expand...
Click to collapse
Bad reviews on google play
slackydroid said:
No matter if the app is free or paid, as a developer you want to offer a good support to the end users. Why? Because as long as they are happy they will continue to use your app and they will recommend it to others. So it is in your best interest to do your best and resolve issues that customers are reporting, implement requested features and solve as many bugs as possible.
To that end, you must ensure you provide easy to access means of communication between you as a developer and the end users. There are many ways you can achieve that and I will list a few I am using and the more you can provide the better so we can put together a list:
Create an email address or use one you already have (I prefer the former) and provide links on Google Play and inside the app. It is nice if you add an accessible menu item that says (Suggestions/Bug report/Support/Etc) that will start an intent chooser for sending emails to this email address
Use forums (XDA ) and post your app and frequently visit and answer suggestions/questions. There are a lot of helpful users there that will test the app and discover bugs, suggest new features and it is very good if you can keep the thread hot so you keep the interest up. Users like feedback and makes them feel important (which they are) so try to answer as many posts as possible even though you don't have a solution to the problem yet
Get social! Social networking is very helpful these days both for spreading the word about your app but also for customer support. Create profiles for the app on all major social networks (Facebook, Google +, Twitter, etc) and try to get as many users as possible. Post as many updates as possible and keep the users informed about changes to the app, answer to their comments and implement suggestions
Prioritization - build yourself a TODO list with priorities: for each update try to solve major bugs first that are heavily reported or that are causing big problems. Always find some room for improvements and user suggestions. Then fix small bugs and try to improve UI.
Localization is an important part of today's apps. Try to support as many languages as possible making easy for the users to understand the app and to better communicate their findings
Use the publish console to check for crash reports. Many users use this feature and send crash reports along with the stack trace and it is very helpful to keep track of major crashes and identify the root cause
Please reply with more tips so we can create a big list for everyone
Click to expand...
Click to collapse
Hi,
how can we deal with bad reviews on google play, reviews that comes from pepole that didn't understand the meaning of the app?
Thanks.
If you're looking for app support best practices, contact a big startup like Buffer or Squarespace and see how they respond to your question. Notice the friendly tone of voice, the detailed answers they try to give you, and the call for action at the end of every support ticket - whether it's to try and recreate the event that caused the bug or read a FAQ section. Do that a dozen times and you'll learn more about 'proper' support than any how-to article can teach you.
dimnikolov said:
If you're looking for app support best practices, contact a big startup like Buffer or Squarespace and see how they respond to your question. Notice the friendly tone of voice, the detailed answers they try to give you, and the call for action at the end of every support ticket - whether it's to try and recreate the event that caused the bug or read a FAQ section. Do that a dozen times and you'll learn more about 'proper' support than any how-to article can teach you.
Click to expand...
Click to collapse
Yep makes sense in my experience - personalise as much as possible and reflect the tone of voice of your app. Users will really appreciate it. Stay social.
Why not have some kind of in-app help?
Having a suggestions/feedback menu item seems to be the common thread here to provide good customer support.
But wondering - why not some kind of in app help itself? Sort of a Whatsapp inside the app? I feel email being a separate channel breaks the context - help within the app itself and in context would be so much easier for the end user.
Thoughts?
I know it is an old thread but there are SDKs that help you integrate a support chat right within the app. I have seen zomato use one of these.
Thank you for a list!
About a month ago I started learning Android development (long time web developer). The first thing I wanted to make was a todo app that approached things in my own way which is a bit different from what's out there already. Basically, focus on time (specifically right now, this next hour for example) rather than a bunch of lists, categories, tags, future future planning, etc.
I still have a few more things I want to add but I think it works well now and I'm looking for some alpha testers. You can search for 'do.now' in play store or If you'd like an invite please PM your email and I'll add you to the G+ tester group so you can access the test releases in the play store or search for "do.now" community.
Thank you.
I downloaded the app just there, and I look forward to trying it out. The store still states that there have been no downloads so far. I am excited about trying it out. I hope you can take the constructive feedback from the forum and implement it.
Thank you for contributing to the community.
Seems like this tool will absolutely work out in practical sense to make out the things. Hope this will have impeccable compatibility to work out with the tasks. Great job. Thanks for the contribution.
lesliescott06 said:
Seems like this tool will absolutely work out in practical sense to make out the things. Hope this will have impeccable compatibility to work out with the tasks. Great job. Thanks for the contribution.
Click to expand...
Click to collapse
Thank you! I hope you will try it and let me know what you think.
Hi,
I'm Tim and we developed an Android app and started a startup in Germany. However, the app is free. Therefore, I hope that posting about the app in this forum to search cyanogenmod users is ok. If not, please delete this post.
I post here, because I, myself, love cynongenmod custom roms and would like to find out more about the compatibility of our app. Therefore, I search people that like to try new apps that report if it works from them. The app is location based and in beta (so not perfect yet) and for my cm10.1 on an Lg P990 and cm on a Galaxy S3 it works. I'd be curious about other phones. Therefore, I thought this forum here is the best place to find like minded people that use cm - Maybe even someone has the onplus one and can test it
We have the app for beta testers open and you can get it on our page STAPPZ com or find us on facebook (STAPPZ)
OK- now i talked so much about what we would like to test - here a brief description:
What is STAPPZ? In short, it is answer to the question: “What is live near me?”
With STAPPZ you participate in an open conversation with pictures and text at your current position. You create and perpetuate your own STAPPZ: Moments, noteworthy facts or any other information that you consider relevant.Nearby fellows (other STAPPZ users) see those STAPPZ and respond to them by posting something themselves or by saving them in their profile.This way, the people joining STAPPZ enrich and weave the world, collaborate and take advantage of the knowledge that others left around them.
However, if you like the app and have some feedback in other directions or you want more info or to blog about it, please let us know.
We'd be so glad to get feedback if it runs on your cm devices.
Kind regards
Tim