Hi everyone!
I would like to request some feedback and possibly some help with the free Android voucher app that we built, vouchAR.
As an overview....the main function is to find discount vouchers that are local to the user....so they can save money in restaurants and shops.
The method of presenting this information however is via an Augmented Reality camera view, with floating tags showing the locations of the discounts.
I would add a screen-shot but I don't have the forum privileges required yet as I am a junior member still!
At present the app has had around 10,000 downloads (since August) and conceptually we think its a great use of AR...however I know if needs a lot of cosmetic work and some usability tweaks (sharing etc). If any of you have time to trial it and comment I would be very thankful. Any feedback, pos or neg would be graciously received!
The app is available for download for UK Android users only at present, something I would also like to change once US partners are found.
Also, if you think you have the dev experience to add something to this app and might like to work with us on this then please PM me...
All the best!
Pete
Hi,
you might have a little more feedback and would maybe encourage more people to try your app if you would provide some more information:
- what does your app do
- what are the advantages
- screenshots
- QR Code
I guess a lot of people will see this and don't bother to go to the market, search for your App and download it, just to find out what its for.
Regards,
Becksman
Becksman said:
Hi,
you might have a little more feedback and would maybe encourage more people to try your app if you would provide some more information:
- what does your app do
- what are the advantages
- screenshots
- QR Code
I guess a lot of people will see this and don't bother to go to the market, search for your App and download it, just to find out what its for.
Regards,
Becksman
Click to expand...
Click to collapse
Thank you for the advice Becksman, I have updated the original post with more details however I am unable to post a screenshot yet as I have limited forum rights. Screenshots can easily be found by searching goolge images for "vouchar"
Cheers!
Pete
Related
We have released our first in what is already starting to be many Applications for the Android Market. This Application is all originally made poems both romantic and about life. Included is some poems however the more downloads and user feedbacks we'll include alot more as the demand is there. So please feel free to download the App... Thank You
QR Code in Post #2
Mod Edited....
Yes thank you
Just downloaded app and I love it, talked to the developer and he says if there is a request he'll be even adding more either weekly, or bi-weekly based on demands for app
[App] Completely Highku
Hello, I would like to post our first Android Application in what will be many to come. Current Completely Highku is only poems to read on your device but we'll be expanding it further to possible send out to others. The price is $1.29 USD which is a bargain as we'll keep updating it with more poems.
***If you rate under 4 stars please visit our site and go into the forum for the app to let us know why first***
screenshots dude.
have screen shots on our website but added it here as well
-The font will be different in App then what the poem looks like since at the time I was rooted and had a different system font.
XDA fora cannot be used to sell products. You are in breach of Rules 7 and 11 and thus, I will remove the link(s) to the market. The only way for you to advertise an app on XDA would be to provide the community with a free version or a lite version. Please take a moment to read the rules (link in my signature) and let me know if you have any questions.
Thread closed.
Edit: Also, I merged both of your threads as you cannot post your message in more than 1 forum under Rule 5.
HI all,
I'm somewhat new here -- been lurking a while, and have recently started posting. Anyways, I recently hit the marketplace with a free app I've developed, ScoreKeeper Plus: https://play.google.com/store/apps/details?id=com.bammsoft.scorekeeper
In a nutshell, it's a score keeping app, tailored towards board games and the likes, with many uses. Additionally, I've included a few useful utilities for such events -- a highly configurable dice roller and a game timer.
So far, I've received perfect reviews from my modest user-base (~20 users), but I'm looking to grow that and get some feedback to further development.
The app is free and has no ads, so please share with all who may find this useful!
All feedback is HIGHLY appreciated. :fingers-crossed:
- Shane
Why does the app need permission to read contact data on the phone?
The description says why internet access is needed, but the combination of that and reading contact data for an app that doesn't seem to obviously need the phonebook could look suspicious.
kenyw said:
Why does the app need permission to read contact data on the phone?
The description says why internet access is needed, but the combination of that and reading contact data for an app that doesn't seem to obviously need the phonebook could look suspicious.
Click to expand...
Click to collapse
See screenshot attached.
Hi sorry, I missed this question. Thanks to the poster above, yes it's to pick player names from your contact list.
The network permission is to pull a message of the day when you first launch the app. The MOTD let's me communicate with my users. It pulls from here: http://android.bammsoft.com/ScoreKeeper/MOTD.txt
On a side note, I'm quite pleased because there's been an explosion of new users, a 700% increase in the past 2 days!
Cheers,
Shane
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Just pushed a significant update (1.2.0). I added many translations and completely overhauled the new game screen.
Check it out!
EDIT: It's still propagating through the play store
EDIT 2: Is available now.
I want to reset my Note 3 to factory defaults. But I'm worried that my saved scores are gone after this. So my question is where are the scores saved and can I make a backup of it.
Thanks in advance!
Kind regards,
HS1986
@sjb933 do you have an alternative to your app or are you willing to put the app code in open source so it can be continued by others?
sjb933 said:
I'm somewhat new here -- been lurking a while, and have recently started posting. Anyways, I recently hit the marketplace with a free app I've developed, ScoreKeeper Plus: https://play.google.com/store/apps/details?id=com.bammsoft.scorekeeper
Click to expand...
Click to collapse
Thread closed! Please advise the moderators team to reopen the thread when ready to provide a workable download link.
Regards
Oswald Boelcke
Senior Moderator
No matter if the app is free or paid, as a developer you want to offer a good support to the end users. Why? Because as long as they are happy they will continue to use your app and they will recommend it to others. So it is in your best interest to do your best and resolve issues that customers are reporting, implement requested features and solve as many bugs as possible.
To that end, you must ensure you provide easy to access means of communication between you as a developer and the end users. There are many ways you can achieve that and I will list a few I am using and the more you can provide the better so we can put together a list:
Create an email address or use one you already have (I prefer the former) and provide links on Google Play and inside the app. It is nice if you add an accessible menu item that says (Suggestions/Bug report/Support/Etc) that will start an intent chooser for sending emails to this email address
Use forums (XDA ) and post your app and frequently visit and answer suggestions/questions. There are a lot of helpful users there that will test the app and discover bugs, suggest new features and it is very good if you can keep the thread hot so you keep the interest up. Users like feedback and makes them feel important (which they are) so try to answer as many posts as possible even though you don't have a solution to the problem yet
Get social! Social networking is very helpful these days both for spreading the word about your app but also for customer support. Create profiles for the app on all major social networks (Facebook, Google +, Twitter, etc) and try to get as many users as possible. Post as many updates as possible and keep the users informed about changes to the app, answer to their comments and implement suggestions
Prioritization - build yourself a TODO list with priorities: for each update try to solve major bugs first that are heavily reported or that are causing big problems. Always find some room for improvements and user suggestions. Then fix small bugs and try to improve UI.
Localization is an important part of today's apps. Try to support as many languages as possible making easy for the users to understand the app and to better communicate their findings
Use the publish console to check for crash reports. Many users use this feature and send crash reports along with the stack trace and it is very helpful to keep track of major crashes and identify the root cause
Please reply with more tips so we can create a big list for everyone
Email is the number 1 way people ( from my experience ) contact the developer to ask questions, recommendations, etc. What I did in addition to all the things in the op was create a cheap 5 page website with Godaddy website tonight its like $100 bucks a year or something. They also auto optimize your site for mobile viewing!Then made a contact us page, were users can choose a reason for contacting us. This works really well and you can set up an auto responder to send them a message letting them know you got the email.
I always try to answer emails immediately (during business hours) but always within 24 hours. Having a great customer service program even if your a solo dev like I am will translate into 5 star ratings based solely on customer service!
Have a lax customer service program and you will see the negative 1 or 2 star ratings pop up again based solely on customer service. It shouldn't take anyone more than say 48 hours to re connect with someone and at least start the process of answering their concern.
You can see the contact us page here
Good policy will turn into good reviews and good downloads!
:good:
I've put a feedback page in all my apps.
You don't even need to create a new email address. Just use your personal email address and create an alias. That way it looks formal on the outside but messages go to same inbox as your personal one, only have to check one inbox everyday.
HMMMMMM!
FIRST OF ALLL EMAIL AND AFTER THAT XDA POSTS.........:victory:
email or the message box is very important. But it's also important to reply to their questions promptly.
Free Customer Service SDK
Replying promptly to customers is essentially the first step towards good customer service. If you are an iOS app developer, looking to impress your customers with excellent customer support, try out Freshdesk's Mobihelp SDK ( [freshdesk.com/mobihelp) you can snap-in to your app and start communicating with your customers from right within your app. I'm sure it will be of great help in your customer service efforts!
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
kulisgames said:
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
Click to expand...
Click to collapse
In my experience, if the app is something people desperately need (e.g. utility) or want (e.g. game) but it isn't working quite as they expected, they will be vocal. Not hearing anything from users is usually a warning sign that nobody was too excited about the app in the first place, or that not that many people downloaded the app in the first place.
If I see a crash on Google Play I assume that the same crash occured for 10 others who didn't bother reporting it. So I try to fix it ASAP.
You could use Google Analytics to report crashes without user prompt.
Regardless of the above, it sounds like you have a general marketing challange which is much more critical than that crash report, so you should investigate marketing and promotions in general.
kulisgames said:
Thanks for the tips! Just a question: I have got one Crash report in google play console very early, but since then nothing. I have put email in the game and on the play store. But nobody used it. I do not have many installs, but I wonder what is the usual percentage of people who actually report bugs?
Click to expand...
Click to collapse
Bad reviews on google play
slackydroid said:
No matter if the app is free or paid, as a developer you want to offer a good support to the end users. Why? Because as long as they are happy they will continue to use your app and they will recommend it to others. So it is in your best interest to do your best and resolve issues that customers are reporting, implement requested features and solve as many bugs as possible.
To that end, you must ensure you provide easy to access means of communication between you as a developer and the end users. There are many ways you can achieve that and I will list a few I am using and the more you can provide the better so we can put together a list:
Create an email address or use one you already have (I prefer the former) and provide links on Google Play and inside the app. It is nice if you add an accessible menu item that says (Suggestions/Bug report/Support/Etc) that will start an intent chooser for sending emails to this email address
Use forums (XDA ) and post your app and frequently visit and answer suggestions/questions. There are a lot of helpful users there that will test the app and discover bugs, suggest new features and it is very good if you can keep the thread hot so you keep the interest up. Users like feedback and makes them feel important (which they are) so try to answer as many posts as possible even though you don't have a solution to the problem yet
Get social! Social networking is very helpful these days both for spreading the word about your app but also for customer support. Create profiles for the app on all major social networks (Facebook, Google +, Twitter, etc) and try to get as many users as possible. Post as many updates as possible and keep the users informed about changes to the app, answer to their comments and implement suggestions
Prioritization - build yourself a TODO list with priorities: for each update try to solve major bugs first that are heavily reported or that are causing big problems. Always find some room for improvements and user suggestions. Then fix small bugs and try to improve UI.
Localization is an important part of today's apps. Try to support as many languages as possible making easy for the users to understand the app and to better communicate their findings
Use the publish console to check for crash reports. Many users use this feature and send crash reports along with the stack trace and it is very helpful to keep track of major crashes and identify the root cause
Please reply with more tips so we can create a big list for everyone
Click to expand...
Click to collapse
Hi,
how can we deal with bad reviews on google play, reviews that comes from pepole that didn't understand the meaning of the app?
Thanks.
If you're looking for app support best practices, contact a big startup like Buffer or Squarespace and see how they respond to your question. Notice the friendly tone of voice, the detailed answers they try to give you, and the call for action at the end of every support ticket - whether it's to try and recreate the event that caused the bug or read a FAQ section. Do that a dozen times and you'll learn more about 'proper' support than any how-to article can teach you.
dimnikolov said:
If you're looking for app support best practices, contact a big startup like Buffer or Squarespace and see how they respond to your question. Notice the friendly tone of voice, the detailed answers they try to give you, and the call for action at the end of every support ticket - whether it's to try and recreate the event that caused the bug or read a FAQ section. Do that a dozen times and you'll learn more about 'proper' support than any how-to article can teach you.
Click to expand...
Click to collapse
Yep makes sense in my experience - personalise as much as possible and reflect the tone of voice of your app. Users will really appreciate it. Stay social.
Why not have some kind of in-app help?
Having a suggestions/feedback menu item seems to be the common thread here to provide good customer support.
But wondering - why not some kind of in app help itself? Sort of a Whatsapp inside the app? I feel email being a separate channel breaks the context - help within the app itself and in context would be so much easier for the end user.
Thoughts?
I know it is an old thread but there are SDKs that help you integrate a support chat right within the app. I have seen zomato use one of these.
Thank you for a list!
Hello ladies and gents,
We have developed Riilo, an app which (we hope) will create a new way of interaction between individuals. The idea is to allow anybody, to reach any location on Earth, and interact with people from that specific place.
For example, Riilo allows anyone, no matter where they are, to talk to people who are in Times Square, New York, or who pass by Times Square.
Similarly, Riilo enables one to interact with local people and find useful information, just by asking. For example, if one wonders whether the local groceries store still has a particular product, he/she can just ask people who are at the store right now.
We are in the very beginning and we need feedback on the concept, as well as the app itself. It would be greatly appreciated, if you joined Riilo Beta Community on Google Plus (just search Riilo Beta on g+). Once joined, please follow instructions on how to download the app from Google Play.
Our little app is quite easy to use too; here is how it goes (refer to the attached image):
1. The user on the left (with nexus 5) taps the map at the Eiffel Tower and asks what the fox says
2. People from around the Eiffel Tower can see the post
3. Somebody from around that location (the user with HTC on X) will reply to the post
This is how Riilo aims to bring the world closer together, by giving individuals the power to reach the entire World!
Many thanks to everybody who joined the Riilo Beta Community and even more thanks to those who installed the app, you are great!
Based on the feedback we received so far, we will be working over the weekend and will release an update late Sunday, or early next week.
More feedback would be even better, so we would be super happy if you wrote us what your thoughts are, on the concept and app in general.
You can do it here, on the community wall, or write to [email protected]
arcanesoul said:
community wall
Click to expand...
Click to collapse
link to community wall - Click here
Bug found
The following bug has been reported by two users running KitKat:
After completing the "tutorial/introduction" a black activity is shown (see attached screenshot). Can anyone help reproduce this?
Many thanks!
Many thanks to all great people who downloaded the app!
We would very much appreciate it if you wrote us a couple of words saying what you think of the concept as well as the app.
You can do it here, on the community page (search for Riilo Beta on Google Plus) or send an email to [email protected]
:cyclops:
New Update
A fresh update is now available on Google Play. We have fixed a few things and done minor improvements.
The NEW thing: on the map, you can now see some silhouettes. They are meant to show in which areas there are users or where users have been. As more and more users install the app, and the more the app is used, the more silhouettes will be shown on the map.
Nonetheless, you should still post to places that have no users shown on the map; even if the app shows there are no users in that place, people could still have the information you seek, and so they will be able to help.
If you have any questions or feedback, we would love to hear from you! :cyclops:
Riilo is published
I have now published Riilo on Google Play. You can download it here: https://play.google.com/store/apps/details?id=com.riilo.main or just search for Riilo in Google Play.
Feedback is greatly appreciated!
If you like the concept and you think the app is worth it, maybe you can +1 the app on Google Play or perhaps even leave a nice review
Many thanks!
New Update
Riilo on Google Play just received an update. It contains a redesigned UI, as well as some optimizations and bug fixes.
Let me know what you guys think :cyclops:
This is a very interesting concept. I will have to look more into it soon
Sent from my LG G2 using Tapatalk
This is such a cool concept. Don't know if things functionality is in yet but the ability to send pictures to back and fourth would be awesome.
Sent from my Nexus 7 using Tapatalk 4
Unfortunately you cannot add images, videos or audio files yet. They will come, although it will take a while as it does require quite a lot of work.
Thanks for your suggestions :cyclops:
https://play.google.com/store/apps/details?id=com.moodtools.moodtools
Hi XDA Developers Forum!
I just released my first android app - MoodTools. It's a free application aimed at helping people suffering from clinical depression!
Please let me know if you have any feedback or comments that you have, because I'm definitely looking to improve this app with future updates!
Description
If you are feeling sad, anxious, or depressed, MoodTools can help you lift your mood. MoodTools is an application designed to help you combat depression and alleviate your negative moods, guiding you towards the road to recovery.
Features
Thought Diary - Improve your mood by analyzing your thoughts and identifying negative / distorted thinking patterns based on principles from cognitive therapy
ReMotivate - Regain your motivation through this unique activity-tracking tool based on behavioral activation therapy
Safety Plan - Develop a suicide safety plan to keep you safe and find emergency resources during a suicidal crisis
Information - Read information on depression, self-help tips, and find resources
Test - Take the PHQ-9 depression questionnaire and track your symptom severity over time
Video - Discover helpful YouTube videos that can improve your mood and behavior, from guided meditations to enlightening TED talks
Permissions
The app requires permission for the phone so it can launch the phone dialer with a number already entered in it for the safety plan portion of the application. No phone call can be made without going through a minimum of 3 taps: 1. Tap the 'Call' button within the safety plan app, 2. Tap the OK button the Dialog, 3. Tap the Call icon in the phone dialer.
Installation
Download it here!
In the past few weeks, I've updated the app to fix a lot of bugs, added support for more countries other than US (US, Canada, Australia, and India!), and made buttons prettier! Also I don't really know how to change the post title to reflect the version number - does anybody know how?
Thanks!
eddielement said:
In the past few weeks, I've updated the app to fix a lot of bugs, added support for more countries other than US (US, Canada, Australia, and India!), and made buttons prettier! Also I don't really know how to change the post title to reflect the version number - does anybody know how?
Thanks!
Click to expand...
Click to collapse
This app looks very nice. I bet it's a very useful. I would need and love to use it, but unfortunately it's unavailable in Romania, Europe. I hope you will add support for more countries in the future. Thanks and keep up the good work.
andeld said:
This app looks very nice. I bet it's a very useful. I would need and love to use it, but unfortunately it's unavailable in Romania, Europe. I hope you will add support for more countries in the future. Thanks and keep up the good work.
Click to expand...
Click to collapse
Thank you! Here is an apk if you want to download it:
http://www.mediafire.com/download/o47ga860a57g0ca/moodtools3.apk
Some of the material may not be applicable but the majority should be fine (ignore resource links, emergency number, etc.).
eddielement said:
Thank you! Here is an apk if you want to download it:
http://www.mediafire.com/download/o47ga860a57g0ca/moodtools3.apk
Some of the material may not be applicable but the majority should be fine (ignore resource links, emergency number, etc.).
Click to expand...
Click to collapse
Thanks a lot! If I can help you with anything related with this app just tell me and I would glad to help.
andeld said:
This app looks very nice. I bet it's a very useful. I would need and love to use it, but unfortunately it's unavailable in Romania, Europe. I hope you will add support for more countries in the future. Thanks and keep up the good work.
Click to expand...
Click to collapse
andeld said:
Thanks a lot! If I can help you with anything related with this app just tell me and I would glad to help.
Click to expand...
Click to collapse
No problem and thank you for the offer! I do want to localize the app to other countries and any help with translation would be appreciated! PM me if you're interested
The application has just been updated to version 1.1, adding support for all countries! (In english)
Thanks alot! Keep up the good work!