Google Now not available - Nexus 5 Q&A, Help & Troubleshooting

Google Now widget says 'Google Now is not available'. I live in Malta so I think the problem is with the Location Service (it does not work here). But on my galaxy Note it was disabled by default, on 4.4 it says 'Google Location Reporting not available in Malta'. A know someone which fixed the problem by installing an older version of Maps, so I am guessing that is the problem..Any ideas how I can fix without losing latest Maps?
Thanks!

i am facing the same problem "google now is not available" on nexus 4 but surprisingly its working fine on nexus 7.
my location is same and on both case the settings are same.
can any one explain me why such discrepancy?
thanks!!

Plenty of people experience the same issue. I thought it's going to be fixed in 4.4.1 but nothing.
On my nexus 7 it works, in 5 doesn't.

Check your system language. After the update it was charged to English uk. Changed it to English us and it was fixed.
Sent from my Nexus 5 using xda app-developers app

Related

google maps availabilty

i am an owner of a nexus s (rooted BUT stocked no rom/kernel/nothing)
Htc Desire
LG optimus one
and i have a strange problem with the google maps application
although i can see a notification that i can update the maps app when i try to all i get is an error "this video is not available in your country"
yes i know google maps is NOT a video but that's what i get in the app page
here's a screenshot i got
Uploaded with ImageShack.us
i live in greece..and i had ALL the latest updates to all my 3 phones..without using hacks/alternative apps (market enabler) etc etc..
but for the newest version 5.11 i think i simply can not update..
is there a know problem with greece or other countries?
i already posted on the google maps support and all i got back as feedback is to re-install the app witch i already did..
also add to that the google + applications gives me the same error!!!!
i too have the same problem since i have installed CM7 on my phone!
I think there is a video in the previews of this app and apparently its blocked in your country. The weird part is that the message removes the update and uninstall buttons. Try logging in to your account from your PC and go to the Android market and try installing from there. It should work.
Sent from my Nexus S 4G

Google play shows "no result" to everything I search

Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
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Hydr0id said:
Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
It happens to me too, for 2 days now, but I don't think it's device specific, it happens on the desktop browser version of google play store as well ...
Seriously? I thought this was only me as I saw my friend was completely able to look for apps and download them on his phone, but I don't know. I have tried all from clearing the cache, to factory reseting, to force stop the app and nothing have worked for me so far.
Sent from my XT925 using xda app-developers app
Have out try to do the search from a desktop browser? Still no results found for me, starting to get really strange, and my friend couldn't get any search results neither.
I searched for apps on my fathers phone which is a RAZR HD also, still shows no results, also on a friends phone it doesn't show any results either, so I guess this problem is with the play store
Sent from my XT925 using xda app-developers app
Im having the same issue on my Galaxy S4 on both the default rom and CM. I live in Puerto Rico, maybe google plays has issues with my location again.....
Also my father Nexus 4 has the same issues, but a friend with ATT that shows up as in the US does not have the issue.
I too live in Puerto Rico, I have a RAZR HD from Claro and my father also has the same phone, both of our phones show the same thing in the Play Store: "no results". My friend phone is from At&t and it doesn't have this problem so I guess this is location issues
Sent from my XT925 using xda app-developers app
Hydr0id said:
I too live in Puerto Rico, I have a RAZR HD from Claro and my father also has the same phone, both of our phones show the same thing in the Play Store: "no results". My friend phone is from At&t and it doesn't have this problem so I guess this is location issues
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
I think I know what it is...some time ago Google Play had problems with our Carrier as it is only carrier going to the internet with an IP from Puerto Rico insted of the US ( ATT and T-Mobile have US IP addresses. ) and white-listed Claro IP Address to fix it, it seems they changed the gateway ( The ip witch all claro phones show on the internet ) upon looking the gataway the new ip is 63.135.255.92, probable changed this sunday when changed the new firewall gateway and that seems to have screwup everything.....
Great, now to wait when they're going to fix that, if they will.
Sent from my XT925 using xda app-developers app
Hydr0id said:
Hello everyone, I'm having a strange issue on my RAZR HD, to be specific, this is happening on Google Play Store, no matter what I search for it shows "no results" what can I do to fix this?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well. http://forum.xda-developers.com/images/smilies/crying.gif
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
If you are from outside the continental US, use a proxy to enter the Google store with an US IP address, also clear the browser cache/cookies before using the proxy trick.
CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
same problem here on galaxy s4...
djordje1991 said:
same problem here on galaxy s4...
Click to expand...
Click to collapse
Whats your location and Phone Provider? Is it Puerto Rico / Claro ??
CipherKidd said:
Hey,
am having the same problem as well on my Motorola Atrix 4g. The play store keeps giving me the message "no result" to everything I search. Even when searching for apps via the web (on my computer) i get the same message as well.
though that problem, I'm still able to download apps from the home page using different categories and directly from Google search which gives the link to the play store ... the problem only occurs when i try the search for any app within Google play.
I Even tried searching using a new account, but the same issue happened.
I contacted Google support and they told me to clear the cache and uninstall the updates from Google play store.That still didn't solve my problem....and this problem is not device specific because it happens to me while using the computer.
I gave the the Google support tech my issue and email and as of this moment am currently awaiting an email from the support team to see if they could solve this problem.
p.s anyone with a solution please help
Click to expand...
Click to collapse
No solution here man, I'm having the same problem even on the desktop version, evidently there's something really going on with Google Play.
Sent from my XT925 using xda app-developers app
hcweb said:
Whats your location and Phone Provider? Is it Puerto Rico / Claro ??
Click to expand...
Click to collapse
I live in Grenada (Caribbean) and my isp is LIME (GSM Network)
CipherKidd said:
I live in Grenada (Caribbean) and my isp is LIME (GSM Network)
Click to expand...
Click to collapse
Your bug is related to ours in the sense that its Google Play having issues with Caribbean Users, but my fix migth work for you phone too.
THE FIX
But not exactly the same as the Puerto Rico Claro users ( Me ) for those using Claro , I found a temporary fix.... It seems Google screwup again not acepting Claro Carrier number (330110) you will need to change to fake your Carrier Provider. Ex: use Tmobile or ATT Carrier number
A) Theres an app that can do this if you got root on your phone : https://market-enabler.googlecode.com/files/MarketEnabler_v3113.apk
B) Alernative without ads (also requires root) : http://amip.tools-for.net/ds/dl.php?f=/files/MarketAccess.apk
I live in Asia area and I have the exact same problem (for almost a week now)... no sure how Google can mass up with their store like this
Thanks alot for your help man :good: ... but will Google fix their problem in the future... since this problem happened to you in the past or will i have to use this method permanently?
I've been looking for fixes for you guys, I read this: https://support.google.com/googleplay/answer/2462844?hl=en
only thing it says is Google Play Movies is not avaliable.
what about the app called "Market Enabler"
rightushook said:
I've been looking for fixes for you guys, I read this: https://support.google.com/googleplay/answer/2462844?hl=en
only thing it says is Google Play Movies is not avaliable.
what about the app called "Market Enabler"
Click to expand...
Click to collapse
The thing about movies not avaliable happens if you put Puerto Rico as Country in your google profile, but if you put Puerto Rico as State and US as Country Movies does work without a problem.
Market Enabler is one of the apps I sugested as temporary fix, but its filled with ads, MarketAccess is a fork I found that works and does not have the ads.

[Q] Google Now is not available

Google Now widget says 'Google Now is not available'. I live in Malta so I think the problem is with the Location Service (it does not work here). But on my galaxy Note it was disabled by default, on 4.4 it says 'Google Location Reporting not available in Malta'. A know someone which fixed the problem by installing an older version of Maps, so I am guessing that is the problem..Any ideas how I can fix without losing latest Maps?
Thanks!
alexspit said:
Google Now widget says 'Google Now is not available'. I live in Malta so I think the problem is with the Location Service (it does not work here). But on my galaxy Note it was disabled by default, on 4.4 it says 'Google Location Reporting not available in Malta'. A know someone which fixed the problem by installing an older version of Maps, so I am guessing that is the problem..Any ideas how I can fix without losing latest Maps?
Thanks!
Click to expand...
Click to collapse
I have it working by uninstalling the latest Google Search 3.1.8 and reverting back to Google Search 2.6.7. This gives you the option to opt for Google Now. When finished with setup update to the latest Google Search (without clearing app data). You'll have Google Now up and running in no time.

Nexus 5 missing from play store listed devices

Hi there
has anyone experience this or know of a way for me to get this fixed ? today I went into the play store from a laptop using chrome and found the app I wanted and click install but from the drop down menu where I select which device to install to the nexus 5 is missing, it was fine yesterday, my other devices are all there only the Nexus 5 is missing.
any ideas suggestions ?
thanks
Go to the playstore on your nexus instead?
Are you logged in with the correct account? Maybe someone changed user on you.
arimus said:
Hi there
has anyone experience this or know of a way for me to get this fixed ? today I went into the play store from a laptop using chrome and found the app I wanted and click install but from the drop down menu where I select which device to install to the nexus 5 is missing, it was fine yesterday, my other devices are all there only the Nexus 5 is missing.
any ideas suggestions ?
thanks
Click to expand...
Click to collapse
if that app isnt compatible with the nexus 5 then it wont show up in the drop down.
Yes I can go to the play store using the Nexus 5 but sometimes I am web surfing come across a link and install the app from there, Yes I know if the app is not compatible it will not show the nexus , the issue has been fixed, The issue is going into the play store settings and the nexus 5 was not listed, it was yesterday and for some reason today disappeared, shortly after contacting Google and they offered some suggestions that did not work, but shortly after that I got the 4.4.2 update installed it rebooted the phone cleaned out the web browser history and now all is good the nexus shows up on the play store like before, something must of got messed up with the Nexus 5 and syncing or something but all is good now
Thanks to all for the suggestions.

Play store apps "not compatible"

Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
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Click to collapse
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
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Click to collapse
Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
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Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
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Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
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Click to collapse
Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
Sent from my ZTE A2017U using Tapatalk
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
Click to expand...
Click to collapse
Had the same problem. Eventually just created a web app with Hermit and it does just fine.
Sent from my MHA-L29 using XDA Labs
baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
Click to expand...
Click to collapse
Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.

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