Sprint MMS Issues? - Nexus 5 Q&A, Help & Troubleshooting

Hi. Just wondering if anyone has had any MMS Issues since buying this phone. I've had several people ask me if I ever got the pictures they sent, and I just never got them. This happened on both stock and custom roms. Weird thing is, this morning I had my wife send me a test MMS and it worked. But later in the day, I didn't receive one again.
Thoughts?
Sent from my Nexus 5 using Tapatalk

I'll be tentatively getting my N5 on Monday (knock on wood), so if everything goes according to plan I'll test MMS right away and let you know.

I get them but I'm not always notified that a new message exists. Seems to be group MMS messages I'm not receiving notifications for. This is probably more of a Hangouts issue than a Sprint issue tho.

The problem is more unicorns exist in the world than sprint cell towers
Sent from my Nexus 5 using Tapatalk

I'm on sprint and up until like 3 hours ago, my MMS was working great... But now for some reason, I can't send any but can still receive them no problem. It's pretty irritating. I haven't changed anything yet they just stopped working. Using textra (and have been since I got the phone two weeks ago)
Sent from my Nexus 5 using XDA Premium 4 mobile app

Turn data on to receive mms. And I hope this thread will stop you from asking 100+ times in less than 24hrs in the same rom thread about same issue. Thanks.

ix3u said:
I'm on sprint and up until like 3 hours ago, my MMS was working great... But now for some reason, I can't send any but can still receive them no problem. It's pretty irritating. I haven't changed anything yet they just stopped working. Using textra (and have been since I got the phone two weeks ago)
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. I'm guessing that it must be a Sprint related issue then. I just tested one and it went through find again. How odd.
Sent from my Nexus 5 using Tapatalk

maxpower7 said:
I'll be tentatively getting my N5 on Monday (knock on wood), so if everything goes according to plan I'll test MMS right away and let you know.
Click to expand...
Click to collapse
It'll be nice to have you here bud.
Sent from my Nexus 5 using Tapatalk

mjs2011 said:
Hi. Just wondering if anyone has had any MMS Issues since buying this phone. I've had several people ask me if I ever got the pictures they sent, and I just never got them. This happened on both stock and custom roms. Weird thing is, this morning I had my wife send me a test MMS and it worked. But later in the day, I didn't receive one again.
Thoughts?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I've had really bad issues for the past two days... it hasn't been great to begin with. I'm convinced it's network issues, but it happens at work and at home.
Cleveland, OH FWIW...

If you're using Hangout, try 8SMS. It's a free app, a KitKat modified version of the CM messaging app. One cool feature (which Sprint supports) is that'll send MMS via Wi-Fi. They also have a thread in Android Apps here in XDA.
- - - - - - -

Vegasden said:
If you're using Hangout, try 8SMS. It's a free app, a KitKat modified version of the CM messaging app. One cool feature (which Sprint supports) is that'll send MMS via Wi-Fi. They also have a thread in Android Apps here in XDA.
- - - - - - -
Click to expand...
Click to collapse
I'd consider it, but my MMS are back to working. That wi-fi MMS thing sounds awesome though... it's just- I've been waiting for SMS/MMS in hangouts for so long, I don't want to cheat on it!

Related

Mms issues

iAny one else having mms issues on their att One X. Mine are hit and miss. Can send consistently but some won't download or take forever. I have had mms issues with other Htc devices but when on WiFi.
Sent from my HTC One X using Tapatalk 2
Guess i am the only one lol. Thats good to know its a single issue
Mine too. I thought it might have something to do with the att messages app I had installed to handle visual voicemail.
Sent from my Transformer TF101 using xda premium
belyle said:
Mine too. I thought it might have something to do with the att messages app I had installed to handle visual voicemail.
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
Oh okay. I don't have that installed I don't think. Actually on line with tech support right now
Anyone figure this out?
I just tried to send myself an MMS and it failed outbound.
I called and he supposedly didn't see any issues. Reset some things on their end. Had me turn the phone off. Seems to be working right at the moment. Suppose to give me a follow up call Wednesday
Sent from my HTC One X using Tapatalk 2
I had the same problem.. but i fixed my issue (for now it looks like). I'll help you guys out and make a step by step process..
Step 1) Turn on screen
Step 2) slide ring down
Step 3) Press and hold power button
Step 4) press restart
Presto! its fixed!
But seriously, I couldn't send any MMS, just restarted and now it works again.
bothfly said:
Anyone figure this out?
I just tried to send myself an MMS and it failed outbound.
Click to expand...
Click to collapse
Do you have WiFi on ? Personally I think the WiFi data transfer is contributing but can't back it up
Sent from my HTC One X using Tapatalk 2
Noticed this morning. Left the house and was 15 miles away yet it still said connected to my home WiFi. I really think it has something to do with trying to send via data while WiFi is on. I don't think its switching over properly
Sent from my HTC One X using Tapatalk 2
the only issue i have with the messaging app is how it sometimes resets the text size. very strange.
Yea I tried sending two mms the other day while on WiFi at my house. Both failed. I was eventually able to send them but I think it has something to do with the WiFi.
Sent from my HTC One X using Tapatalk 2
I can Receive MMS but I can;t send them
x2beach said:
I can Receive MMS but I can;t send them
Click to expand...
Click to collapse
are you in the app that came with the phone? i'm trying to figure out if it's a function of the size limitation. looks like it's at 300k max for mms in the basic app. handcent's ceiling for an outgoing mms is over 3x higher.
The problem that I having is receiving MMS from iPhone users. I wonder if it has something to do with the 600k size limit within the settings menu? I have had to resort to asking people to e-mail them to me.
wbell1987 said:
The problem that I having is receiving MMS from iPhone users. I wonder if it has something to do with the 600k size limit within the settings menu? I have had to resort to asking people to e-mail them to me.
Click to expand...
Click to collapse
the only time i've heard of iphone to one x problems had to do with people taking their micro-sims from their iphones and moving them to the one x. the iphone has to be wiped first to clear the relevant sim card settings or else messages from other iphone users never showed up.
I sent an MMS Monday night and while my phone said it went through, the recipient never received it. Then on Tuesday morning my sms stopped going out and I couldn't make an out bound call connect so I restarted my phone. That fixed the sms and calling issue, and five minutes later I got a text from my friend telling me my Monday night MMS finally went through. I don't think I ever turned WiFi on during all of this but can't remember for sure.
Sent from my HTC One X using XDA
I'm having issues sending a MMS from the Gallery. When I send a pic from the Gallery and share through MMS it doesn't send it. It still shows in the waiting queue. When I select "retry sending" and sends it immediately.
wbell1987 said:
The problem that I having is receiving MMS from iPhone users. I wonder if it has something to do with the 600k size limit within the settings menu? I have had to resort to asking people to e-mail them to me.
Click to expand...
Click to collapse
I'm having this problem. My gf is trying to send me an 800 KB file thru MMS and its simply not going thru. It's telling me:
One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal.
I look in the MMS settings for the phone, and the limit is 600 KB! What is this bull****?! How can iPhones have unlimited MMS size? Is this a carrier restriction?
I am having the same issue with MMS. When I try to send an MMS its really a crap shoot as sometimes it goes through and sometimes it does now. When I select to retry it works.
dimgl said:
I'm having this problem. My gf is trying to send me an 800 KB file thru MMS and its simply not going thru. It's telling me:
One or more of the message components have been deleted by MMS Adaptation. Either the message was too large or the components were unsuitable for your terminal.
I look in the MMS settings for the phone, and the limit is 600 KB! What is this bull****?! How can iPhones have unlimited MMS size? Is this a carrier restriction?
Click to expand...
Click to collapse
don't know the answer, but just for comparison, as someone on at&t prepaid on a stock int'l one x, in the native messages app the max size is 300kb! however, if you choose handcent, you can set it much higher - with a warning that it could affect costs for those with light data usage plans.

AT&T One X Sending Multiple SMS?

A lot of my friends that I am texting are saying they're receiving my texts multiple times. A few have gotten the same text as many as 6x from me before. Not that it bothers me really as I don't have to deal with it, I can only imagine how annoying it must be on the receiving end. Does anyone else have this issue and if so any recommendations on how to fix it? I called AT&T again and had them re-provision my account but that doesn't seem to work. It happens whenever I have good service and bad service.
Thanks.
Same here. Haven't found a solution, though.
huh, thought this was just me.
Really strange, happens whenever I reboot my phone.
Like I said in my OP, even though I don't have to deal with it.. the thought of knowing how annoying that must be to other people makes me not want this phone anymore lol. Hopefully there's a fix soon.
Yeah I've got the same problem..doesn't happen all the time, but when it does it sends two or three
Sent from my HTC One X using Tapatalk 2
Maybe it's a radio issue? I'm on 1.73 right now.what are you guys on?
Sent from my HTC One X using Tapatalk 2
graemegb said:
Maybe it's a radio issue? I'm on 1.73 right now.what are you guys on?
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I was on 1.73 and it was happening then, then I flashed to Clean ROM 2.5 and it's still happening. I also have two other friends with One X, one has 1.73 and the other is on Clean ROM also. The one on 1.73 DOESN'T have the SMS issue and the one who flashed theirs to the Clean ROM still does.. I can't seem to isolate the problem. This is very annoying though.
Have you tried 3rd party SMS apps (GO SMS, Chomp, Handcent) to see if the same happens with those? I remember on past versions of Sense, the HTC SMS app was often the culprit of bugs like this. Not exactly a solution, but its at least a workaround (if it works) to avoid annoying your friends.
redpoint73 said:
Have you tried 3rd party SMS apps (GO SMS, Chomp, Handcent) to see if the same happens with those? I remember on past versions of Sense, the HTC SMS app was often the culprit of bugs like this. Not exactly a solution, but its at least a workaround (if it works) to avoid annoying your friends.
Click to expand...
Click to collapse
I've tried using GO SMS and freezing the stock app.. still to no avail. It's getting quite annoying though
redpoint73 said:
Have you tried 3rd party SMS apps (GO SMS, Chomp, Handcent) to see if the same happens with those? I remember on past versions of Sense, the HTC SMS app was often the culprit of bugs like this. Not exactly a solution, but its at least a workaround (if it works) to avoid annoying your friends.
Click to expand...
Click to collapse
I currently use GO SMS and it's still giving me the problem. Even when I was just using the regular SMS app I was getting issues
graemegb said:
I've tried using GO SMS and freezing the stock app.. still to no avail. It's getting quite annoying though
Click to expand...
Click to collapse
Ahhh this is driving me insane! lol
Yeah it's getting really annoying..
chomp fixed it for me
Yep. I was having issues with Chomp early on, but an update cleared them up. Seems like the Chomp staff is the only one who have fixed this issue for our phone so far.
Try the free Chomp app and see if that fixes it for you.
+1 a few of my friends have said the same thing. It's only sometimes apparently
Sent from my HTC One X using XDA
joorie said:
chomp fixed it for me
Click to expand...
Click to collapse
tekkneke said:
Yep. I was having issues with Chomp early on, but an update cleared them up. Seems like the Chomp staff is the only one who have fixed this issue for our phone so far.
Try the free Chomp app and see if that fixes it for you.
Click to expand...
Click to collapse
The only reason why I am not using Chomp is because I want Group MMS capability as I have friends that have iPhones so I can talk to them also.
IMO chomp is ugly.. Haha I'd rather annoy my friends then use an ugly rip off of the iPhone client
Sent from my HTC One X using Tapatalk 2
bump. Anyone out there having similar issues? or is there a fix in the works?
upppp... anyone found a fix yet? still getting the same issue... on clean rom 4.1 but I don't think the rom is the problem.
I know that in Handcent there is (or used to be at least) an option that you would have to check if your handset was sending multiple messages, or resending messages after a reboot. I would scour the settings to see if you can find something similar in your aftermarket messaging apps.
link12245 said:
I know that in Handcent there is (or used to be at least) an option that you would have to check if your handset was sending multiple messages, or resending messages after a reboot. I would scour the settings to see if you can find something similar in your aftermarket messaging apps.
Click to expand...
Click to collapse
Ah okay I just installed it and saw that option, the thing is mine is sending multiple texts without being rebooted. I'll send one text and the receiver will get it more than 3 times on occasion and I can't figure out why. I called AT&T to have them re-provision my account and that didn't work

T-Mobile Visual Voicemail APK

For some reason the Google Play Store is saying my Nexus 5 is not compatible to download the app from the app store. Pretty annoying. Would someone mind sharing the APK for it? I'd greatly appreciate it.
Wouldn't do you any good. T-Mobile hasn't upgraded the app to work with 4.4 yet. Should be fairly soon though
edit: As o_z0ne points out below looks like it just might work . I should have known when the tech support tmo guy told me it's not updated yet to work with kitkat ugh....
thanks o_z0ne!
N5
Working fine for me.
jbdan said:
Wouldn't do you any good. T-Mobile hasn't upgraded the app to work with 4.4 yet. Should be fairly soon though
edit: As o_z0ne points out below looks like it just might work . I should have known when the tech support tmo guy told me it's not updated yet to work with kitkat ugh....
thanks o_z0ne!
N5
Click to expand...
Click to collapse
Yeah, it worked just fine when I was on the stock ROM. However, since switching to the Cataclysm ROM the Play Store won't let me download it for some reason.
o_z0ne said:
Working fine for me.
Click to expand...
Click to collapse
Thanks! Installed and working perfectly.
o_z0ne said:
Working fine for me.
Click to expand...
Click to collapse
Thank you so much for this! Works flawlessly!
It's working for me since day one.
mxmarcus said:
It's working for me since day one.
Click to expand...
Click to collapse
Right. Like I said, it worked just fine on stock. It wasn't until I switched to Cataclysm that Google Play wouldn't let me download the app.
Have you guys been getting texts from 122 saying Activate:dt=6 ? Searches tell me that it's related to visual voicemail.
sciguy125 said:
Have you guys been getting texts from 122 saying Activate:dt=6 ? Searches tell me that it's related to visual voicemail.
Click to expand...
Click to collapse
Yes! Almost once a day
I googled it a couple of days ago and realized that it pointed to visual voicemail as well..
Sent from my Nexus 5 using Tapatalk 2
Thanks for the apk, it works great after the text code trick.
Thanks for the apk zip! Google took the apk off the playstore. I actually sent the text "Activate:dt=6" to 122 before i even loaded the apk.
o_z0ne said:
Working fine for me.
Click to expand...
Click to collapse
When I first booted my N5 when I got it, it downloaded T-Mo VVM with no issues. Worked fine. I reset my phone, still on stock, but when all; my apps reinstalled automatically, VVM was not there. When I went to the Play Store, it now says my phone is not compatible. Very strange.
MusicCityChad said:
Thanks for the apk zip! Google took the apk off the playstore. I actually sent the text "Activate:dt=6" to 122 before i even loaded the apk.
Click to expand...
Click to collapse
I've seen this text message in my Hangouts at least a dozen times. What does it mean/do?
sciguy125 said:
Have you guys been getting texts from 122 saying Activate:dt=6 ? Searches tell me that it's related to visual voicemail.
Click to expand...
Click to collapse
Been getting these text sent from my phone often too. It's annoying.
Could someone post the newest version from market from a device that can download it? Version 3.7.x...
tracerit said:
Been getting these text sent from my phone often too. It's annoying.
Click to expand...
Click to collapse
This appears to be an attempt to activate VMM on the line, per TMO support fora (this one was for a Windows phone):
"
I found another thread where a user tried texting a short code that eventually got VV to work on his Windows Phone. Let me know if this process works for you
1. Text "Activate:dt=6" to 122 (omit the quotation marks)
2. Call yourself from your mobile phone (enter the vm system), enter your password, and then hang up after hearing you have a saved message. When you hang up, you should have visual voicemail working on your phone."
Thanks
o_z0ne said:
Working fine for me.
Click to expand...
Click to collapse
Thanks it works fine for me too!
Its not working for me it just keeps saying processing
Sent from my Nexus 5 using Tapatalk
---------- Post added at 04:22 AM ---------- Previous post was at 04:16 AM ----------
Nerve mind its working.
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
This appears to be an attempt to activate VMM on the line, per TMO support fora (this one was for a Windows phone):
"
I found another thread where a user tried texting a short code that eventually got VV to work on his Windows Phone. Let me know if this process works for you
1. Text "Activate:dt=6" to 122 (omit the quotation marks)
2. Call yourself from your mobile phone (enter the vm system), enter your password, and then hang up after hearing you have a saved message. When you hang up, you should have visual voicemail working on your phone."
Click to expand...
Click to collapse
I keep getting a message saying that the server isn't responding. When I tried calling myself, I just got a busy signal but when I long-pressed 1, it took me to regular voicemail....anyone else run into this or have any suggestions?
EDIT: I've been through the wringer trying to get VVM set up; long story short, T-Mobile says that VVM is available on prepaid phones, but not the Nexus 5, and customer service even gave me the link to a document stating that. It's amazing how some people have gotten VVM/Google Voice to work on their T-Mo prepaid N5's, and some haven't. I'm one of the unlucky ones, I suppose.
Sent from my Nexus 5 using Tapatalk
According to T-Mobile, they're working on support for the N5. They supported the N4, so I don't see any reason why the N5 won't be supported eventually.
Sent from my Nexus 10 using Tapatalk 4
wynand32 said:
According to T-Mobile, they're working on support for the N5. They supported the N4, so I don't see any reason why the N5 won't be supported eventually.
Sent from my Nexus 10 using Tapatalk 4
Click to expand...
Click to collapse
What needs fixing..mine works fine?
Sent from my Nexus 5 using Tapatalk
wideasleep1 said:
What needs fixing..mine works fine?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
The visual voicemail app hasn't yet been available for the N5.
Sent from my Nexus 10 using Tapatalk 4

Google Hangouts - unacceptable loading time

Had my N5 for quite a while now and I have only ONE issue with it - Hangouts. It takes ages to load, sometimes as much as 5 seconds. Every single other app is fine, but Hangouts just infuriates me. Am I the only person with this problem?
I'm running Cataclysm and Franco atm, but this was exactly the same when my phone was completely stock. I'm on Dalvik as well, because I can't give up Xposed.
How many messages do you have? If you have several thousand messages, that might be causing the delay in loading
I have never seen any thread about this before so it must be isolated to you. Hangouts was superquick for me but I uninstalled it in favor of textra.
I have about 500 messages in there. I've dumped it now anyway, gone to the old Google Messaging app. There's nothing about Hangouts that I particularly like anyway, so getting rid was an easy decision.
setspeed said:
Had my N5 for quite a while now and I have only ONE issue with it - Hangouts. It takes ages to load, sometimes as much as 5 seconds. Every single other app is fine, but Hangouts just infuriates me. Am I the only person with this problem?
I'm running Cataclysm and Franco atm, but this was exactly the same when my phone was completely stock. I'm on Dalvik as well, because I can't give up Xposed.
Click to expand...
Click to collapse
Yep, it runs like molasses.
yep i had the same issues on stock and custom roms
setspeed said:
I have about 500 messages in there. I've dumped it now anyway, gone to the old Google Messaging app. There's nothing about Hangouts that I particularly like anyway, so getting rid was an easy decision.
Click to expand...
Click to collapse
Wow. I don't ever save any of my messages if that convo isn't important anymore. You're like my wife. She never deletes any of her texts on her note 2 and you should see her default stock app lag like hell loading.
Sent from my Nexus 5 using xda app-developers app
monkeypaws said:
Wow. I don't ever save any of my messages if that convo isn't important anymore. You're like my wife. She never deletes any of her texts on her note 2 and you should see her default stock app lag like hell loading.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This ^
If it's that important, have them email it to you. All SMSs are deleted as soon as they're read
I got 15,000+ messages. I use hangouts on a regular basis and I never experienced it loading for more than 1.5 seconds on any situation.
I encountered that on my old Nexus S. But this is a Nexus 5. I don't expect hiccups or lags on any app and so far it delivers.

Group messaging question

This is my first HTC device and the first time on Verizon, coming from the nexus line. So far, of course loving the build quality! So, so, so good! But my question is very simple and just an annoyance, maybe there's nothing to fix this. Group messaging works perfect, nothing wrong with it, its just every time I click on the conversation it says converting to MMS, I don't care that its doing that, but the message that pops up every time is starting to annoy me... Is there any fix for this? Couldn't find anything in the settings
jamezz23 said:
This is my first HTC device and the first time on Verizon, coming from the nexus line. So far, of course loving the build quality! So, so, so good! But my question is very simple and just an annoyance, maybe there's nothing to fix this. Group messaging works perfect, nothing wrong with it, its just every time I click on the conversation it says converting to MMS, I don't care that its doing that, but the message that pops up every time is starting to annoy me... Is there any fix for this? Couldn't find anything in the settings
Click to expand...
Click to collapse
What are you using for text messaging??
CtK4949 said:
What are you using for text messaging??
Click to expand...
Click to collapse
Not the Verizon one, but stock one that comes with HTC. I'm use to hangouts cause coming from nexus and I didn't mind that at all. Reason I'm not using the Verizon messaging app is cause the rep at Verizon was messing with my phone while the number was being ported and basically setting it up for me cause he has an m8, said he was saving me a few headaches
Sent from my Nexus 5 using XDA Free mobile app
Just go back to using Hangouts. That is what I use, no problems at all.
Don't use any of the verizon crappy apps, lol
Sent from my M8 via Tapatalk
Haha yea I hear ya. I usually try to give stock apps a chance before I change over to replacement app, such as hangouts. Wish you could customize the colors like the stock messaging app but oh well
jamezz23 said:
Not the Verizon one, but stock one that comes with HTC. I'm use to hangouts cause coming from nexus and I didn't mind that at all. Reason I'm not using the Verizon messaging app is cause the rep at Verizon was messing with my phone while the number was being ported and basically setting it up for me cause he has an m8, said he was saving me a few headaches
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
More likely that VZW rep is responsible for your current headache! :laugh:
Go back to the store and ask what he messed up!

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