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i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
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Click to collapse
same. its either gallery or instagram, hmmm
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.
unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
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Click to collapse
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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Click to collapse
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
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Click to collapse
well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.
zaisaroni said:
Made a quick, nasally sounding video....
Click to expand...
Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows
this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA
Did you ever find a solution to this?
redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Click to expand...
Click to collapse
Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.
I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA
I just bought a brand new HTC ONE X (Rogers) and it is on the Rogers network. The software is on 1.73 and my Camera app is acting up so I was hoping to update to whatever is the latest. It is still on stock, but it isn't detecting any OTA updates, nor could I google any way to manually update.
EDIT: Found a video of someone with the same issue:
www[dot]youtube[dot]com/watch?v=X4hDD-hMiF0
Also, as a side question, has anyone had any luck playing hi10p files on this thing?
PharaohsVizier said:
I just bought a brand new HTC ONE X (Rogers) and it is on the Rogers network. The software is on 1.73 and my Camera app is acting up so I was hoping to update to whatever is the latest. It is still on stock, but it isn't detecting any OTA updates, nor could I google any way to manually update.
Also, as a side question, has anyone had any luck playing hi10p files on this thing?
Click to expand...
Click to collapse
It is weird that AT&T is not detecting any updates. The latest OTA is 1.85.
I do not know much about the camera app. Except if you rooted before updating you could then install any camera app you wanted, assuming it was made for your rom/hardware.
Edit: My bad, I see you are Rogers, not AT&T. In which case someone else should be able to help you more than I. If I had your phone, I'd root it and install a different camera app. But I guess I'd want to know why its acting up. And therefore possibly how you could fix it or avoid the problems. Have you considered it might be a hardware issue?
I was googling it and a few people had the issue and apparently updating it solves the problem. I don't THINK it's a hardware issue because the camera app works from time to time. Now it just automatically shuts off when I turn it on. Give it another couple hours and it might come back on.
PharaohsVizier said:
I was googling it and a few people had the issue and apparently updating it solves the problem. I don't THINK it's a hardware issue because the camera app works from time to time. Now it just automatically shuts off when I turn it on. Give it another couple hours and it might come back on.
Click to expand...
Click to collapse
I don't know what the latest version is for rogers but I think it would be more than save to assume that if it doesn't fine the OTA update, it hasn't come through. Meaning that for Rogers, 1.73 IS the latest. Meaning that unless you installed a custom rom, you won't be able to update to a possibly newer rom.
Thanks for the quick replies, that's kind of lame, but I guess I'll just use a different app than the stock.
PharaohsVizier said:
Thanks for the quick replies, that's kind of lame, but I guess I'll just use a different app than the stock.
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Click to collapse
If the camera app is acting up ans you don't want to.go through the hassles of rooting the phone, installing a different app is definitely the way to go.
This is exactly what happens to me
www[dot]youtube[dot]com/watch?v=X4hDD-hMiF0
Sorry can't seem to post links as a new member
Camera Zoom FX can see through the camera, but freezes when it tries to take a shot. Very odd...
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
Click to expand...
Click to collapse
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
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Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
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Click to collapse
That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
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Click to collapse
Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
Click to expand...
Click to collapse
So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
Click to expand...
Click to collapse
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Click to expand...
Click to collapse
My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
Click to expand...
Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
I am running a stock Nexus 5 with 4.4.2. and mm-qcamera-daemon has been significantly lowering my battery life and I do not know which app is causing it. Does anyone know where this originated from or what it is?
doomjuice20 said:
mm-qcamera-daemon has been significantly lowering my battery life and I do not know which app is causing it. Does anyone know where this originated from or what it is?
Click to expand...
Click to collapse
it comes from the camera, when you take hdr+ photos.
Are you using any battery saving apps? If so, get rid of them.
Always swipe the camera away from recents when you finished
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Always swipe the camera away from recents when you finished
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
WOuld Killall -HUP /system/bin/mm-qcamera-deamon by shell script fix the camera crash without reboot?
I had the same thing I deleted most things that I recently downloaded that used the camera and I rebooted the phone and it worked
Sent from my Nexus 5 using Tapatalk
I'm having this problem too. I don't have snapchat or any of the other applications that have been claimed to cause it.
I haven't installed any new camera using apps so it's probably due to some update. Stock rom, was happening on stock kernel, is still happening on linaro.
doomjuice20 said:
I am running a stock Nexus 5 with 4.4.2. and mm-qcamera-daemon has been significantly lowering my battery life and I do not know which app is causing it. Does anyone know where this originated from or what it is?
Click to expand...
Click to collapse
I'm not sure if this helps or relates to your situation but I had that problem about a month after installing jishnu's camera...kinda came out of nowhere one day. I deleted the app/ mod, rebooted and reinstalled it and haven't had the problem since.
this is a nightmare, as it is unpredictable, with no solution, and not addressed by google.. Even after a factory reset, it ends up coming back.
I got this 2 days ago, first time ever. And I have been using my camera consistently.
First when I start my camera, I get Unable to connect to camera, so I rebooted, and camera works again, but at the end of the day, I saw the high memory usage. I rebooted the phone again yesterday and it seems fine again. Buggy...
And this process have no "Report" button like Google Search or Google Maps have, so I have no way of reporting this issue to Google.
One of the culprit is Yahoo! Messenger's voice/video plugin... Or any other apps that will use the camera..
If you were trying to upload a picture but failed in the mid way... this might occured as the app will always trying to upload the pic eventhough it got failed..
Per my similar topic here: http://forum.xda-developers.com/showthread.php?t=2564457 the culprit for me seems to be an update to Skype pushed out a few days ago.
Gaffadin said:
Per my similar topic here: http://forum.xda-developers.com/showthread.php?t=2564457 the culprit for me seems to be an update to Skype pushed out a few days ago.
Click to expand...
Click to collapse
hmm, now you mentioned it, I did install skype on my phone a while ago.
Let me uninstall it!
Since I removed Skype I've had zero more black screens; I'm pretty confident that this is the cause for me.
Negative Guys....
I'm sure that is not third party apps that is causing that drainage,
Why in the world suddenly all people are experiencing this batt drainage with many different apps and blaming them?
I have the problem with weather channel and the mm-qcamera-daemon, others with skype, others with yahoo messenger and so on, this problem suddenly?
I believe that google is working on that problem but not saying anything about it.
Please read all these reports in these 2 links and after that tell me that I'm wrong.
https://productforums.google.com/forum/#!topic/nexus/c__1mTUbOIE%5B101-125-false%5D
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=60058
hmm.... for me, it was skype, uninstalled and back to normal. i only had skype for a week, was wondering why my battery was so messed up so i googled and landed here, took off skype and wallah.
stealthj said:
hmm.... for me, it was skype, uninstalled and back to normal. i only had skype for a week, was wondering why my battery was so messed up so i googled and landed here, took off skype and wallah.
Click to expand...
Click to collapse
I know that some people just uninstall an application and then it works again as before, but later on the problem shall arise in a few days or something, I've read this. Let me uninstall it and let you know, maybe it was an update that caused the problem but I got The Weather Channel that said it was something similar to mm-qcamera.daemon and I uninstalled it and the same problem, I deleted the cache and davlik cache as well and it did not work, I have rebooted several times and it seems that I have to do a nandroid restore and see what happens after that.
rayosx said:
I'm sure that is not third party apps that is causing that drainage,
Why in the world suddenly all people are experiencing this batt drainage with many different apps and blaming them?
Click to expand...
Click to collapse
I am not actually blaming them, just want to find out HOW to make sure this doesn't happen to me. If it involves uninstalling Skype, then let it be.
This is definitely a OS process, its whether there's a bug in the OS, that was triggered by Skype, OR its that Skype is not using the API correctly, either way, the "solution" for now is just to uninstall Skype.
/Skype/any other apps that's reported here/
Gaffadin said:
Per my similar topic here: http://forum.xda-developers.com/showthread.php?t=2564457 the culprit for me seems to be an update to Skype pushed out a few days ago.
Click to expand...
Click to collapse
I would agree with this. I've frozen Skype with TiBackup to see what happens.
reboot with clearing cache did the job for me
I keep getting this issue literally since I got this phone. A lot of the time I open Snapchat or even the camera app I get the error - Can't connect to camera, try restarting (Snapchat). I always have to restart. I sent it in for warranty recently and they couldn't reproduce the problem, because it only happens sometimes. They factory reset my phone though, problem still here.
Might it be an app causing this? Or is it my device?
OnlySkills said:
I keep getting this issue literally since I got this phone. A lot of the time I open Snapchat or even the camera app I get the error - Can't connect to camera, try restarting (Snapchat). I always have to restart. I sent it in for warranty recently and they couldn't reproduce the problem, because it only happens sometimes. They factory reset my phone though, problem still here.
Might it be an app causing this? Or is it my device?
Click to expand...
Click to collapse
I had the same issue with my N5. After disabling face unlock everything was fine.
Demondudi said:
I had the same issue with my N5. After disabling face unlock everything was fine.
Click to expand...
Click to collapse
Hey, yes I did that yesterday after searching another thread and so far so good. It does indeed seem like disabling Trusted face unlock fixes the issue. Thanks for the reply.
It's a well known bug that Google know and keep saying that they are fixing it.
Sent from my Nexus 5
Probably fixed in 5.1.1.
Not fixed in 5.1.1