Related
With AT&T you can simply throw a sim card in and away you go with any phone you want. What do you do on AT&T namely if you have an iPhone and TBolt?
You wont be able to do it without going through Verizon to have your TB Sim card reset everytime you want to use your TB after using your iPhone.
Normally you just have to do a simple ESN swap (can do online). Unfortunately with the Thunderbolt and it's LTE SIM, things might be more complicated. I'd check with a Verizon rep to see what would be involved.
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
dirtyfingers said:
Once there are more phones utilizing LTE wouldn't you just be able to swap out your sim card and put it in any LTE phone?
Click to expand...
Click to collapse
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Thats pretty sweet, I wish I had the cash to drop on some more LTE phones when they come out.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Click to expand...
Click to collapse
Are you sure about that? I thought we were still using CDMA for calls and there is no voice over 4G/LTE on VZW just yet.
WilliamStern said:
Yes, this is correct. I can go buy the Droid Charge, and put in the SIM from my Thunderbolt, and I'll be good to go.
Click to expand...
Click to collapse
Pretty sure this is wrong.
When setting up my phone the rep had to set up the sim card and phone separately.
Razorz is right, we still utilize cdma for voice, so it may be possible to get data on a new phone but no voice?
A rep told me you could, never tried I don't have another Verizon phone to swap it out with. Also ATT charges activation when you swap sims "if the sim is in a different phone for a lengthy time". Also ATT will add a data plan to your account if the phone you put it in requires one.
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
stuckhere4ever said:
Sadly its a complete pain in the butt. One of the guys I work with had to deactivate it and reactivate it a couple of days later. The guy in the store couldn't figure out how to do it, and it took him about 3 hours on the phone with various techs to finally get it working. They ended up having to swap out the SIM card in the store.
Not sure if its the process that is tough, or if they just don't know what they are doing. Either way, I wouldn't recommend it if you can avoid it. If you really need to do it, it is possible, but its not as simple as just swapping out a SIM card like on AT&T.
Click to expand...
Click to collapse
they didn't know what they were doing.
When I had data problems with my TB, I switched to my INC via the activate phone link on the "my account" web page. An hour later when I tried to return to the TB, I got a prompt for the phone's IMEI, then prompted for the SIM card's number.. It error-ed. After calling CS, the rep couldn't help, got TS on the line, they manually entered the SIM number to make it work...
So it appears switching away from the TB deactivated the SIM, to switch back, VZW's TS had to re-add or re-activate the SIM.
And as thetwiztidfreak said, they did need BOTH the IMEI and SIM numbers to re-activate the TB.
thetwiztidfreak said:
the id number for the sim card and the ESN for the phone both must be in the verizon system associated with your phone number or the device will not work.
Click to expand...
Click to collapse
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
chaoscentral said:
Correct but when you put the registered SIM in another LTE device it registers that handsets IMEI with your account. You can infact do a SIM swap with LTE, since your phone number is tied to the SIM putting the sim in another device effectively activates the phone on your account.
I should know, it's my job ;-)
It works the same way as GSM, but going from an LTE phone to a CDMA phone is a bit different, the SIM gets decactivated and becomes useless and if you want to switch back you need to go the a Verizon store for them to sell you out a new SIM for $0(some times old SIMs can be reactivated however there may b e issues with this). It's a PITA so I don't reccomend switching back and forth between CDMA and LTE devices unless you absolutely HAVE to.
Click to expand...
Click to collapse
I can confirm that it is a royal pain in the ass to go to the vzw store to get a new sim...
I just got a replacement for my tbolt. I had 5 days to return the "defective" one. I bounced the SIM card back and forth between the two phones a dozen times trying to see which one got better 3G/4G reception. The rep told me to decide which one works better and send the other phone back. It didn't matter.
IF YOU HAVE ACCESS TO LTE ON AN AT&T PHONE, YOU DONT HAVE TO DO ANYTHING!!!!!!!!
IF YOU ALREADY HAVE A SIM CARD THAT WILL FIT IN THE N5, YOUR SIM IS LTE CAPABLE AND ALL YOU HAVE TO DO IS GET THE RIGHT DATA PROVISION. YOU DO NOT NEED TO GET A NEW SIM!!!!!!!
This happened when the N4 came out and I came to the rescue far too many times to count...and I've already started to read threads about it so here we go!
You just bought an N5 and are either worried about getting LTE or can't get LTE connectivity on your N5. It's a really big issue with a really simple solution. You need to make sure of a few things.
1. You have a SIM that can receive LTE frequency
2. Your data plan is a LTE provisioned plan
3. Your APNs include an LTE ANP
1 & 2 can be solved at the same time and 3 should solve itself in most cases.
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number. Tell them you tried to go into the store and they were unhelpful so you're calling. The person will immediately become helpful and generate an IMEI number. They will provision your data using said serial number and you'll be good to go.
BEFORE inserting your SIM, start up your N5. Go through the setup process that you have to go through and then turn it back off. Plug in your SIM and reboot.
Go to Settings > Wireless & Networks > more > Mobile Networks > Access point Names. In there you should see an AT&T LTE APN and it should be already selected. If not, select it. This should be all you need to do. It really is that simple.
NOTES:
- All SIMs that fit in the N4 and N5 are LTE capable
- Here is what your AT&T APN should look like
- If you have any issues, post and I'll do my best to help
As always, Thanks are appreciated.
So even if the rep in store "can't help" I'll still walk out with the SIM card I need? Also, If I don't have my N5/IMEI in hand when I go in can I still setup a plan and get a SIM card? Thanks for the post!
EDIT: Going in with no phone I don't know rather to tell them I have a N5 coming or try to find a friends that will give me their IMEI that I can give them...
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
spitefulcheerio said:
You'll get a SIM card no matter what because those are free...it just won't be provisioned properly unless you get a knowledgeable rep.
Having an IMEI in hand makes life easier; having your N5 will make it way easier. The SIM needs to be activated in the store and they will need an IMEI to activate. Just wait till you get your N5 to go through all this. It won't do anything to help you until you get it.
The IMEI will be on the SIM tray!
Click to expand...
Click to collapse
Ok, I will wait until Wednesday to go in then...one last thing, if it gets to the point I have to call ATT, when I say I can't find the IMEI won't they just tell me to flip the phone over or look in the settings, etc.. instead of generating one?
No.
They will ask you if there is a barcode / serial thing on the back of your device. You say no. Boom, done.
edit: don't forget to hit the thanks button!
So just going in and asking to exchange your sim for a micro sim isn't enough?
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
GldRush98 said:
So just going in and asking to exchange your sim for a micro sim isn't enough?
Click to expand...
Click to collapse
No. The SIM must be activated and an IMEI is required to activate.
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I'll make this even easier!
Do you have a SIM that will fit in the N5? If not, follow my steps. If so, skip ahead to calling AT&T customer support because ALL MICRO SIMS ARE LTE CAPABLE.
What do you mean by an IMEI card? All phones come with an IMEI.
great. AT&T why are you so terrible.
Im sim is in the note 3 rught now. Sending it back to att. Getting the n5 tomorrow. New to the Sim card thing. Coming from sprint. Just had to ask.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Hey guys I'm going to switching to straight talk att am I ordered the lte micro sim from them and plan to activate tomorrow should I expect to jump through hoops to get lte or expect the same issues as att users...not sure this is my first try at prepaid
same things will happen. You'll need to get an LTE data provision but will be unable to using your N5 IMEI
marcusva79 said:
I have a note 3 right now with 4g. I was going to use the same Sim card in the note and put in the N5. Should it work out of the box or do I still have to take it in the store? How will I know that I have a an imei card?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
If you have 4g on your note 3 it means you already have a LTE data plan. All you need to do is take the sim out of your note 3 and pop it into your n5, no need to call anyone or make an unnecessary trip to the store.
4g =/= LTE in AT&Ts case. 4g can mean HSPA+ 4g!
If you have access to LTE currently YOU DO NOT NEED TO DO ANYTHING.
spitefulcheerio said:
Now after you leave the store call up customer service and tell them you just got a new *insert LTE capable AT&T device here* and you can't find the IMEI number.
Click to expand...
Click to collapse
If you have a device and you can't find the IMEI, just go to the settings and about device to view it.. Wouldn't they ask you to do that?
Look, I know you want to dumb down stuff and give advise but some of it is just incorrect, not dumbed down.
Dial *#06# on any Android smartphone and it'll display the IMEI.
spitefulcheerio said:
Here's the big issue: AT&T doesn't have a data provision for the N5 (or the N4). Your customer service rep will take the IMEI number from your phone when you ask for a new SIM and it will come back with their basic GSM plan by default. This caused awful data speeds on the N4 and will disallow LTE on the N5 so you need to inform them that this will happen before they go through the process. A nice rep will understand. An unknowledgeable rep will claim there is nothing they can do. Ask to speak to the manager. If none of them can help, take your new LTE capable SIM and walk away.
Click to expand...
Click to collapse
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
I'm already using a note 3 on at&t with LTE already enabled on my plan. Also,my note 3 already uses a micro-SIM. I should be good to just swap my SIM into the n5 right? I have written down the default AT&T APN just in case it gets list on the n5.
Sent from my SM-N900T using xda app-developers app
misfit0r said:
It's possible that the reps @ the AT&T Stores in different areas aren't properly keying the IMEI in properly. If at all possible have them SCAN the IMEI barcode on the back of the phone.
I went down to the AT&T store here locally (Bay Area, CA) and the only problem I had in the process was a 30 minute wait to see one of the reps.
I was previously on an unlimited data plan that I've had setup since I got my original iPhone 3G - 5 years ago. NOT an LTE plan by any stretch.
He went in the back and grabbed the sim and started the process of adding it to the account.
He scanned the sim and then scanned my phone -- It CORRECTLY recognized the device as a D820 **AND** automatically updated my data plan to the LTE Unlimited.
The only thing the rep had to do was press confirm a number of times. Not once did he have to manually adjust anything.
We waited about 5 minutes for the sim to activate, slipped it into my N5 and powered it up - Instant LTE service.
So AT&T *does* have the IMEI Registered for the N5 with a corresponding LTE Plan. If someone is trying to key it in and getting an error.. they're likely not typing something correctly.
Click to expand...
Click to collapse
This is good to know, I am going to do this today as my nexus 5 should be arriving sometime today. So have the rep scan and should be good to go, at least I have a game plan if I run into some problems.
Thanks
Great thread. Could you please take a look at my issue with LTE being slower than 3G here? http://forum.xda-developers.com/showthread.php?t=2513844
I've tried adding a new APN but the phone keeps deleting it!
Sent from my Nexus 5 using Tapatalk
If the phone/uSIM is activated on Sprint and working, what happens if you put in another uSIM from AT&T (or T-Mobile) ?
Is only the AT&T (or T-Mobile) uSIM active and only voice data work with this new uSIM phone number?
I want to use this one phone to switch between Sprint and AT&T. As it sounds like the Sprint portion of the CDMA is activated without the uSIM.
I don't want a missmash of both with there is another AT&T sim in there..?
thanks
I'm not sure what you are really looking to do. But I have sprint and activated my phone on sprint. I then wanted to test out T-Mobile so I bought a prepaid sim starter kit. I just reactivated another phone on my sprint account and then popped in the T-Mobile sim and activated the phone on their network and it now it has the T-Mobile number and data services active.
Sent from my Nexus 5 using Tapatalk
So can you go between Sprint and T-Mobile service by, powering off the phone, inserting the different uSIM, powering on, then its 100% active CDMA/LTE or GSM/LTE?
I want to be be able to switch between Sprint and AT&T, by just swapping SIMs. I have read the uSIM isn't used in the authentication of the Nexu5 phone...?
Anyone else done this yet?
I'm curious as I read that you have register the phone on Sprint network aswell as using their SIM for LTE.
If using another non-Sprint SIM, is it still going to be on the Sprint network aswell as the non-Sprint network?
To activate and use data on sprint you need to have a sprint sim. Once activated if you take out the sim all you have is voice. If you put in an att/tmo sim it will automatically load up a default apn and connect. Sprint service is not available while the att sim is in place.
If using an mvno like straight talk just add or edit the apn to the correct settings.
When done with att pull the sim and put sprint back in. Reboot and you are back on sprint.
lafester said:
To activate and use data on sprint you need to have a sprint sim. Once activated if you take out the sim all you have is voice. If you put in an att/tmo sim it will automatically load up a default apn and connect. Sprint service is not available while the att sim is in place.
.
Click to expand...
Click to collapse
Thanks, thats what I wasn't sure about, whether putting in an AT&T would prevent the phone connecting to Sprint Voice.
My Sprint SIM is on order, so I haven't activated it on their network yet.
jimmyjoebob said:
So can you go between Sprint and T-Mobile service by, powering off the phone, inserting the different uSIM, powering on, then its 100% active CDMA/LTE or GSM/LTE?
I want to be be able to switch between Sprint and AT&T, by just swapping SIMs. I have read the uSIM isn't used in the authentication of the Nexu5 phone...?
Click to expand...
Click to collapse
The sim is used but you have to call or chat to activate. Hopefully at some point sprint will end this part and just tie the sim to the account so we can swap between sprint phones without activation. Once activated yes you can swap between sprint, att and tmo simply by swapping sims.
---------- Post added at 06:45 PM ---------- Previous post was at 06:43 PM ----------
jimmyjoebob said:
Thanks, thats what I wasn't sure about, whether putting in an AT&T would prevent the phone connecting to Sprint Voice.
My Sprint SIM is on order, so I haven't activated it on their network yet.
Click to expand...
Click to collapse
Any sprint repair center should now have sims on hand and know what they are for.
Google voice integration for sprint is great for this type of thing. one number for multiple carriers on a single phone. nice...
Got it all working now, with both a Sprint SIM and an AT&T SIM.
The only downside is when I open hangouts, it asks me to verify/skip the phone number on each swap.
I mostly use AT&T for work, Sprint is my home cell that I hardly use.
Hi guys, for those of you that have activated on Sprint, does Sprint charge an activation fee ($36?) when you activate the Nexus 5 on your existing line? Thanks!
dawgz said:
Hi guys, for those of you that have activated on Sprint, does Sprint charge an activation fee ($36?) when you activate the Nexus 5 on your existing line? Thanks!
Click to expand...
Click to collapse
Not if you got from the Playstore.
jimmyjoebob said:
Not if you got from the Playstore.
Click to expand...
Click to collapse
Thanks! so you just ask Sprint to mail you a uSIM card for the LTE service right?
dawgz said:
Thanks! so you just ask Sprint to mail you a uSIM card for the LTE service right?
Click to expand...
Click to collapse
Yep, just call the international customer service, tell them you need a micro SIM for a nexus5.
I would think this would be such a major feature and selling point. A phone that can jump between almost all major carriers. I don't know of any other single phone that can do this?
Sent from my Nexus 5 using xda app-developers app
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
jarod73 said:
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
Click to expand...
Click to collapse
*#*#4636#*#* what is that set to? If you set to 1x only, can you make a call?
I have never used another Sim, my only advice is call Sprint and see if they can issue a reprovision on your line. If they can't help you, try to RMA the device. If you flashed a stock image and still have the problem... The problem can only really be in two places, the hardware or the service provider.
Also, I'm pretty sure you checked but make sure your Sprint APN is correct and active.
MrObvious said:
*#*#4636#*#* what is that set to? If you set to 1x only, can you make a call?
Click to expand...
Click to collapse
I'm not sure what you mean.. but this is what is set under phone:
LTE/GSM/CDMA auto (PRL)
CELLInfoList Rate 2147483647
TheLastSidekick said:
I have never used another Sim, my only advice is call Sprint and see if they can issue a reprovision on your line. If they can't help you, try to RMA the device. If you flashed a stock image and still have the problem... The problem can only really be in two places, the hardware or the service provider.
Also, I'm pretty sure you checked but make sure your Sprint APN is correct and active.
Click to expand...
Click to collapse
I'm not totally positive how to check/correct the Sprint APN
I tried chatting w/ sprint w/o resolution, i've not called them yet
jarod73 said:
I'm not totally positive how to check/correct the Sprint APN
I tried chatting w/ sprint w/o resolution, i've not called them yet
Click to expand...
Click to collapse
http://buzzmobile.us/sprint-apn-settings-android-us/
TheLastSidekick said:
http://buzzmobile.us/sprint-apn-settings-android-us/
Click to expand...
Click to collapse
I do not have access to that..Access Point Names is not an option when I get to the Mobile Network Settings Screen..
The other thing that bugs me about that is when I go to http://www.mcc-mnc.com/
I see this and do not know what's the most up to date even if I did have access:
MCC MNC ISO Country Country Code Network
310 2 us United States 1 Sprint Spectrum
310 120 us United States 1 Sprint Spectrum
311 490 us United States 1 Sprint Spectrum
311 880 us United States 1 Sprint Spectrum
311 870 us United States 1 Sprint Spectrum
312 190 us United States 1 Sprint Spectrum
316 010 us United States 1 Sprint Spectrum
Don't think it goes by date maybe an area code or zip format..? For example I have 310-Tmobile and I live on the east coast of the United States. Do you also have the Google Play edition N5 or the one from Sprint? Our experiences may vary because I have a Google Play Edition N5.
TheLastSidekick said:
Don't think it goes by date maybe an area code or zip format..? For example I have 310-Tmobile and I live on the east coast of the United States. Do you also have the Google Play edition N5 or the one from Sprint? Our experiences may vary because I have a Google Play Edition N5.
Click to expand...
Click to collapse
I have the Google Play Edition, 32G
Hmm, wonder if the Sim card holds the information and when Android detects Sprint APN, maybe it disables itself? So if you can't change the APN, it's probably not wrong. Definitely contact your service provider and have them took a look at resetting the connection to your phone.
TheLastSidekick said:
Hmm, wonder if the Sim card holds the information and when Android detects Sprint APN, maybe it disables itself? So if you can't change the APN, it's probably not wrong. Definitely contact your service provider and have them took a look at resetting the connection to your phone.
Click to expand...
Click to collapse
I just left the Sprint store, they had no idea what was wrong with it... I even had to show them how to get into the service menus
if you dont mind wiping the phone completely and flashing the stock images, give that a try. it worked for my friend when he did that.
jarod73 said:
To start my phone was working fine using Sprint
I decided to see how T-Mobile Service was in my area by using a T-Mobile SIM, it was awful.
So I poped my Sprint SIM back in and I thought everything was working fine. Then I noticed that my LTE data works but I cannot make calls.
When I try to make a call it will switch to 3G with 3 bars and say Searching for Service.
I have tried several factory resets w/o any resolution.
My phone is not rooted
Nexus 5, running 4.4.4 Stock..
Suggestions please
Click to expand...
Click to collapse
with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update, update profile,
reboot TWICE..
done..
j'vai said:
with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update, update profile,
reboot TWICE..
done..
Click to expand...
Click to collapse
That's my current settings
jarod73 said:
That's my current settings
Click to expand...
Click to collapse
did you try?
what happened?
j'vai said:
did you try?
what happened?
Click to expand...
Click to collapse
That's my current settings... so nothing happened
jarod73 said:
That's my current settings... so nothing happened
Click to expand...
Click to collapse
"..with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update,
update profile,
reboot TWICE.."
....
doing those steps afterwards, now, you can get lte still, but make no phone calls..?
just making sure..
sometimes, when I switch to my truphone sim card which uses tmobile,
these are the steps I have to perform to grab sprint back properly, the rebooting twice, & apn select (which I rarely complete) does it..
rebooting twice with my sprint sim back in usually corrects it; sometimes it's set to global & searches for truphone even when the sprint sim is in, yet another reboot fixes it..
j'vai said:
"..with the sprint sim card in,
switch to these settings in attachments,
re-choose sprint in APN (may take a while),
after successful apn update,
update profile,
reboot TWICE.."
....
doing those steps afterwards, now, you can get lte still, but make no phone calls..?
just making sure..
sometimes, when I switch to my truphone sim card which uses tmobile,
these are the steps I have to perform to grab sprint back properly, the rebooting twice, & apn select (which I rarely complete) does it..
rebooting twice with my sprint sim back in usually corrects it; sometimes it's set to global & searches for truphone even when the sprint sim is in, yet another reboot fixes it..
Click to expand...
Click to collapse
yes, ive tried that.. no success
Change *#*#4636#*#* to LTE/CDMA Auto PRL and see if it works. Try CDMA auto as well and maybe CDMA only. Another option is *#*#72786#*#* which completely wipes your data programming. That may work.
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
Change *#*#4636#*#* to LTE/CDMA Auto PRL and see if it works. Try CDMA auto as well and maybe CDMA only. Another option is *#*#72786#*#* which completely wipes your data programming. That may work.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
This, this, and this. This is essentially a reprovision. If this doesn't work, (and again, you said you flashed the factory image, right?) I would RMA this device since we haven't even hit a year yet.
Precautions to take before RMA, flash factory image, lock bootloader, reset tamperflags. Check General for more information.
Edit : Factory reset as in just wiping the user data will surely do nothing for this problem, you're going to need to default back to a clean stock ROM and see what happens then (to clarify, I wasn't sure if you had performed a factory reinstall or a data wipe)
Hey Folks,
I have a Nexus 5, which I bought from the Play store and have been using on Sprint for the past year. I'm switching carriers to AT&T and would like to know if my device will work on their network. I went to an AT&T store and tried swapping out my SIM for one of theres but the "AT&T" logo didn't show up on my phone and I wasn't able to use voice/text/data. Then, when I tried swapping my sprint SIM back in I had a ton of trouble, in the end, the sprint store had to factory reset my phone to get it to work again. I guess my question is, are there any specific settings that need to be changed or a specific manner in which i switch the SIM cards to get it to work on AT&T? A Sprint rep told me it work on AT&T but that can't be right, the phone is unlocked after all. Any and all input is welcomed!
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
theesotericone said:
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
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I used to switch sims between ting(sprint MVNO) and ATT since I work in areas sometimes that does not have att service, and I never had a problem going between the two. Did you try to reset the radio on the phone?
theesotericone said:
A lot of people here use ATT me included. You'll have to change your APN to ATT. You also will have to give them your phones IMEI. After that you'll be all set.
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Click to collapse
chapelfreak said:
I used to switch sims between ting(sprint MVNO) and ATT since I work in areas sometimes that does not have att service, and I never had a problem going between the two. Did you try to reset the radio on the phone?
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Hey guys,
I looked for APN settings on my phone and googled it but I couldn't find those options. I tried updating the profile before, updating the PRL, restarting it multiple times and turning the radio on and off. Also tried switching the network type between Global and LTE options multiple times, which only worked < 1% of the time. Finally, I went to the sprint store where they did a factory reset and now it only works on 3G (no LTE). This is a family plan where we're switching to ATT permanently. My sister is sending me some sort of "customized" SIM card for my phone (they took all of my phones info) that should work on ATT. When I go into ATT again to test out my phone, are there any specific settings I need to change or a certain manner in which I switch the SIM cards to test my phone if it works? I wanna test it with a random ATT sim first and not my "customized" SIM card because our ATT line isn't activated as yet, only sprint is.