Hey guys,
I tried to find a solution for this...havent found one yet. I have 2 gmail accounts synced on my captivate (running perception 10). One of the accounts is a google apps account the goes with the email extension [email protected] Now ever since I added this account on my captivate all the mail shows up read on the phone and on the online gmail client. All new mail shows up as read and it is really turning into a problem because it is my work account and I need to know about the new emails as they come. I have tried reflashing, removing the account and adding it again and nothing has worked so far. Any one have any possible solutions?
I am having problems with g mail as well. It will not send emails out but I can receive with no problems. I tried the email client built into the phone and it sends out just fine.
Sent from my SAMSUNG-SGH-I897 using XDA App
razortech said:
Hey guys,
I tried to find a solution for this...havent found one yet. I have 2 gmail accounts synced on my captivate (running perception 10). One of the accounts is a google apps account the goes with the email extension [email protected] Now ever since I added this account on my captivate all the mail shows up read on the phone and on the online gmail client. All new mail shows up as read and it is really turning into a problem because it is my work account and I need to know about the new emails as they come. I have tried reflashing, removing the account and adding it again and nothing has worked so far. Any one have any possible solutions?
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are you using outlook (or any other client) to pull in mail from this address? My wife had this same exact issue and we had to change her gmail pop settings to "keep gmail's copy in the inbox" as opposed to "mark gmail's copy as read", which was set originally. So when Outlook pulled her emails in, it marks gmail's copy as read causing her phone's copy to be marked as read.
hope this helps.
Hello everyone,
I've experienced some problems with the built-in email app since the update..
Ive got it configured with 2 exchange accounts (private and corporate), and the problem is basically inbox sync.
If i, on my pc or webmail, mark as mail as read/unread, move it, delete it, whatever - it gets synced to the servers np, and to the Enhanced Email app(installed to test) - But the built-in from HTC does not see the updates, my inbox gets new mail, but the existing mails is not synced to other folders or marked/deleted.
Anyone else experienced this? And maybe got a fix?
Best Regards,
Similar problem
I've had a similar problem, the exchange accounts could not connect to the server.
So I removed them, deleted the settings for the Mail app and reconfigured everything.
A factory reset would probably solve this to.
Hi all;
I own a Lumia 800. I added by GMail account as usual and mail sync is fine. My contacts are all synced too but most contacts are missing phone numbers. I checked with GMail and confirmed that they have phone numbers set-up. Does anyone have an idea what might be the problem?
Thanks!
This was because telephone numbers were in the "Other" field I moved them to "Mobile", "Home" and "Work" fields as appropriate and that fixed the problem!
As google is good service, supported on more phones, but I had problems with contacts as well couple years ago. And I looked for alternative service Exchange support include Outlook setup. I found one service and it's really works perfect.
well why not try for an example: Office365? I use rackspace service. And I haven't any problems than with google.
I have read through various syncing issues, but can't find anything quite like what I'm experiencing. Also, I'm not even sure where the problem lies, whether it's IMAP configurations or a Gmail issue or an app issue. Hopefully someone can help solve my problem or guide me in a direction.
I have 2 accounts within Outlook 2007 - work email through Microsoft Exchange and a Gmail IMAP account. I have a rule set where email sent to the work account will also be copied to the Inbox of the IMAP account. On my phone (Galaxy S3) I have two Google/Gmail accounts set up - personal email (let's call it G-X) and the one that gets a copy of my work email (let's call it G-Y).
Up until a few days ago I had no problems with receiving emails and notifications but now if an email is sent directly to G-Y, I am notified through the Gmail app on the phone that I have new mail. If an email is sent to the work account, where it gets copied to the Gmail IMAP in Outlook, there is no notification, even though the message is displayed as unread/new both in Outlook and gmail.com.
I haven not installed any new apps or changed any settings on the phone recently. The only peculiar thing that happened was that there was an Exchange Server issue at work that has since been resolved. This makes me think the issue might be related to Outlook or the way the email gets copied to the IMAP account, but none of the Exchange/Outlook people I have talked to are familiar with this sort of behavior.
Can anyone shed light on this? I just want to be able to get notified when new work email comes to (gets copied to) the Gmail account set up for it.
I have a Microsoft Exchange account that I use for calendar and contact (I don't use it for email). When I set this up as a corporate account syncing just doesn't work. It synced initially although some of the calendar events were missing. I ended up erasing contact and calendar storage data to start fresh and neither the calendar nor contacts will sync from the exchange account, even when I try to manually sync them or reboot the phone.
I'm using a new phone that came as a replacement for my original phone that died. On the first phone I had this issue on 4.4. On 4.4.2 it completely failed to autosync but would at least sync manually and on reboots.
But on my new phone on 4.4.2 it won't sync at all.
I'm wondering if it has issues with some versions of Exchange or if this is generally broken for everyone.
It's hard to believe Google hasn't bothered to fix Exchange support going on 4 months now...
I have access to my exchange data through Touchdown but it has it's own sync bugs which they are clearly not interested in fixing as I reported them repeatedly over the last couple of years and it doesn't integrate well with the rest of the phone.
Works fine for me. Is sync set to push?
Sent from my Nexus 5 using Tapatalk
No problems here.
Sent from my Nexus 5
Strange. Yes, I tried it on push initially then also every 5 minutes.
I did find when I created a new contact on the Nexus 5 then updated it in Outlook the update did sync back to the Nexus 5. I'm wondering if the account manager keeps track of what's been synced and only updates changes rather than checking for differences. In that case maybe by deleted my contacts and calendar data they become out of sync with the account manager and there's no way to restore the data except by deleting and recreating the account... I'll have to test that.
During the initial sync, though, I had 3 all day recurring appointments for tomorrow and only 2 of them showed up in the Nexus 5 Calendar. So something went wrong and the syncing is definitely not very robust to any issues that can occur.
I use my exchange calendar all the time with no issues... Updates both ways immediately.
Deleted and recreated the account. There's one recurring (yearly) appointment today which does not appear on the phone calendar no matter what I do (it does appear in Touchdown's calendar). Impossible to tell if that's a unique appointment not being synced or more likely there are others.
Added some test appointments and contacts in Outlook. They sync instantly to Touchdown. They do sync to the native apps but only if I manually force a sync through account settings. Otherwise they won't sync at all.
Changes I make on the phone's apps do sync immediately to the exchange server.
I'm surprised noone else is having these issues. Must not work well with some aspect of the server I'm using. But Touchdown doesn't seem to have this issue so I blame Google...
Mine works fine as well. I have two accounts set up. One on Exchange 2010 and one on Exchange 2013. Both account calendars, contacts, emails, tasks, and notes sync just fine. Could be the server that you're connecting to. Do you know the version? Are there any administrative restrictions or policies running? You can also check the Mobile Devices section in OWA and make sure you don't have too many in there. If you reach your limit of devices it won't let you set it up at all.
tmagritte said:
I blame Google...
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Ha ha. So quick to blame. If I were pointing fingers, i'd be pointing them at you. Chances are its your config.... if you're going to blame Google, you have to be willing to factory reset and do nothing other than set your exchange account up. Then you must work with your IT department to rule out your exchange config. Only then can you blame Google
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greystealth said:
Mine works fine as well. I have two accounts set up. One on Exchange 2010 and one on Exchange 2013. Both account calendars, contacts, emails, tasks, and notes sync just fine. Could be the server that you're connecting to. Do you know the version? Are there any administrative restrictions or policies running? You can also check the Mobile Devices section in OWA and make sure you don't have too many in there. If you reach your limit of devices it won't let you set it up at all.
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I checked the OWA options and removed some old entries but I don't think that's the issue or I wouldn't be able to setup the account at all. I'm currently well under the limit.
Strangely, it seems to be working better now. There's still that one appointment that will never sync but after I enabled email syncing (which I don't actually need) it now does seem to sync updates in both directions automatically within a few minutes of any change. I've also noticed when I'm in the account settings to do a manual sync after quickly passing through contacts and calendars the syncing icon lingers on email even though it wasn't checked.
I'm wondering if there's a bug where updates are tried exclusively to email syncing. If anyone has some time, perhaps you could try deselecting email syncing but leave contacts and calendar and see if when you make a change it will automatically sync.
I've also sent an email to our server's admin to inquire if there's any known issue with kit kat and our server.
Our server version is: 14.2.318.2
Will the native client sync all past appointments or is there a hardcoded limit? I'm wondering if the failure to sync that one appointment, despite it being an annual recurring appointment, might be because it was created too far in the past.
As far as I'm aware, you need email syncing regularly for calendar to sync
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rootSU said:
Ha ha. So quick to blame. If I were pointing fingers, i'd be pointing them at you. Chances are its your config.... if you're going to blame Google, you have to be willing to factory reset and do nothing other than set your exchange account up. Then you must work with your IT department to rule out your exchange config. Only then can you blame Google
Sent from my Nexus 5 using Tapatalk
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While I appreciate your point, if I can't blame Google then I'm going to go ahead and blame Microsoft. I'm pretty comfortable with multinational corporations taking the blame for my problems as a reasonable exchange for corporate person-hood.
tmagritte said:
While I appreciate your point, if I can't blame Google then I'm going to go ahead and blame Microsoft. I'm pretty comfortable with multinational corporations taking the blame for my problems as a reasonable exchange for corporate person-hood.
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As an exchange administrator, I find myself blaming Microsoft at least twice an hour.
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rootSU said:
As far as I'm aware, you need email syncing regularly for calendar to sync
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Is that a requirement from Activesync or Google's implementation? I realize my use case is probably unusual but if you need email syncing for any syncing to work then the UI shouldn't allow you to uncheck it.
Under Touchdown I'm not syncing any email folders, but I don't know if it's still technically doing an email sync to 0 folders...
Anyway, if that's the source of the problem I don't have a problem enabling email sync.
I appreciate everyone's help!
I've not had chance to test it on kk, but certainly on aosp jb on my s3, I had to have email syncing. I preferred to set email to manual sync just for when I was afk, but even then no calendar updates. It had to syncs regularly to get updates
Nowadays its force of habit to.let it sync without notifications. Maybe i'll test next week
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If it's corp email then have you made sure your exchange admin hasn't restricted connectivity to certain device types? Or that they have EAS policies around PIN/encryption that you haven't applied or aren't supported by your device?
Because EAS works fine on the N5. And EAS is MS's documented standard which is often very badly implemented by certain vendors (I'm looking at you, Apple)
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I've problems with only some of my contacts. They initially syncing all fine from the server, but changes on some contacts on the phone won't be pushed back to the server.
I use an Office365 account with exchange 2013. And it seems to work with contacts that have no birthday entry, but not with the ones that have a birthday. Maybe this is not the cause. But the only difference.
I use CM11 nightlies on my N5, but had the same issues on N4 Stock / CM10 and N5 Stock.
Another problem is that I cannot enter debug mode any more with *#*#36245#*#*. Maybe some has an idea how to enable this.
Thanks for any help.
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orgl said:
I've problems with only some of my contacts. They initially syncing all fine from the server, but changes on some contacts on the phone won't be pushed back to the server.
I use an Office365 account with exchange 2013. And it seems to work with contacts that have no birthday entry, but not with the ones that have a birthday. Maybe this is not the cause. But the only difference.
I use CM11 nightlies on my N5, but had the same issues on N4 Stock / CM10 and N5 Stock.
Another problem is that I cannot enter debug mode any more with *#*#36245#*#*. Maybe some has an idea how to enable this.
Thanks for any help.
Gesendet von meinem iPad mit Tapatalk
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As I mentioned above, after enabling email syncing I don't seem to have problems with syncing changes but I did notice several yearly recurring appointments will not show up in the Nexus 5 calendar app.
It's interesting that you mentioned an issue with contacts that have a birthday field as the appointments that are not showing up (at least the one's I've noticed so far) happen to be birthday reminders of contacts that have a birthday field. They have been edited but may have originally been created automatically from the contact birthday entry. In my case, the contacts with the birthday are showing up but not the related calendar entry. I haven't tried editing one of these contacts to see if there are any syncing issues. Perhaps I'll test that.
I wonder if there's a bug related to birthday appointment links?
I've noticed 2 other issues:
1. Despite having selected to sync all days only the last week of appointments sync to the Nexus 5. It's not quite clear if this setting is for email only or everything including calendar. I often find it useful to look up past appointments for reference of when I had a meeting or event but the calendar won't sync into the past and also won't search into the past using the server when online so there is no way to look up past appointments on the phone.
2. There appears to be a daylight savings time bug with recurring all day appointments. I've found that such appointments show up as 2 day events in the calendar on days past the daylight savings time change. When looking at one of these appointments they are scheduled from 11pm on the day they should appear to 11pm the following day. The shift of 1 hour back makes a certain amount of sense in terms of when the appointment should start relative to today's time (like a timezone shift) except while the hour gets shifted back 1 hour from midnight the day does not (if it were relative time it should start at 11pm the prior to the scheduled event not the day of). In any case, the display should be properly adjusted for daylight time so this doesn't happen. Also, recurring events that are not all day show up at the correct date and time and non-recurring events whether or not they are all day also show up correctly.