[Q] Having trouble sending sms/mms - Nexus 5 Q&A, Help & Troubleshooting

*Note
I am on sprint
So I got nexus 5 yesterday, and cant seem to properly send or receive MMS.
I tried with and without WIFI, and to no avail.
I tried with and without google voice, 3rd party messaging app such as (go sms)
Is there solution to this? I just recently came back to android and im quite confused.
The mms won't get sent regardless of network im on.

I'm having the same problem. I can send them but I am not receiving any.
Sent from my Nexus 5 using xda app-developers app

Did you come from iPhones?
---------- Post added at 01:21 PM ---------- Previous post was at 01:18 PM ----------
I had the same problem coming from my iPhone 5. Its because your number is tied to iMessage. So if you still have your iPhone, go to settings, messages, turn off iMessage. And you should be good.

Actually no, i had my samsung galaxy s2 bricked and had no phone for few month. So my number is not associated with iphone stuff at all :/

Does your APN have the correct MMS settings for your carrier?
Regards,
Dave
Sent from my SM-N9005 using Tapatalk

How would I check it? And how can I fix it if its the problem you mentioned?
Sent from my Nexus 5 using xda app-developers app

sratwars said:
How would I check it? And how can I fix it if its the problem you mentioned?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Go to:
Settings > More... (under wireless & networks) > Mobile Networks > Access Point Names
If there's no APN for Sprint then go find the correct APN details on the web or ask Sprint.
OR (have not tried this method)
http://forum.xda-developers.com/showthread.php?t=1794956&page=1

These are only options in mobile network :/
Sent from my Nexus 5 using xda app-developers app

Nexus 5 on iWireless (Iowa Wireless) Megatalk Pay-in-advance - Not able to send or receive MMS
Simply took my Nexus 4 SIM card, plugged it into my new Nexus 5.
Default APN settings attached. Wife complains that when she updated to SMS in Hangouts 2.0 on her Nexus 4, her MMS is now broken as well.

skola28 said:
Nexus 5 on iWireless (Iowa Wireless) Megatalk Pay-in-advance - Not able to send or receive MMS
Simply took my Nexus 4 SIM card, plugged it into my new Nexus 5.
Default APN settings attached. Wife complains that when she updated to SMS in Hangouts 2.0 on her Nexus 4, her MMS is now broken as well.
Click to expand...
Click to collapse
Also, I tried using Handcent SMS to see if it was simply a problem with Hangouts 2.0. It didn't work
I tried using the 'smart' settings in MMS setting as well as selecting Iowa Wireless directly and neither worked.

Having the same issue on iWireless. Had customer service screw with my n5 for about an hour last night and they got sending mms working receiving not so much. I have since screwed with it, and sending no longer works.
Anyone else have any luck?

fiddelm3742 said:
Having the same issue on iWireless. Had customer service screw with my n5 for about an hour last night and they got sending mms working receiving not so much. I have since screwed with it, and sending no longer works.
Anyone else have any luck?
Click to expand...
Click to collapse
Do you have a nexus 4 around? Try deleting all the APNs you currently have, and creating new ones to match the values that get set on the Nexus 4. I haven't been able to test my MMS so maybe PM me and we can test it out and then post our settings to this thread.

skola28 said:
Do you have a nexus 4 around? Try deleting all the APNs you currently have, and creating new ones to match the values that get set on the Nexus 4. I haven't been able to test my MMS so maybe PM me and we can test it out and then post our settings to this thread.
Click to expand...
Click to collapse
sent you a pm

These are my current settings:
Please see if you guys can get it to work as well
https://plus.google.com/photos/1079...s/5948834339695170689?authkey=CKjyntzexozriQE

Update:
I added the PIAPicture Messaging APN to match what the Nexus 4 had when it did its "Reset to Default" in the APN settings. I don't understand why the APN 'default' settings over the air would be different between the Jelly Bean Nexus 4 and the KitKat Nexus 5.
Also, Now that the Nexus 4 got the KitKat upgrade, it defaults to the same settings that my Nexus 5 had; and it couldn't send/receive MMS.
I redid the settings in the Nexus 4 to match what I put on my Nexus 5 and it sends/receives MMS fine with the Messaging app (not the Hangouts app)
In summary, there appears to be some issue with the Hangouts app receiving MMS even after changing the APN settings to be correct. I was able to receive 1 MMS, then the rest come in as,
"Touch to download MMS message. Size:115KB. Expires 11/25, 1:23PM."
(the size changes depending on the size of the MMS however, which means it is 'sorta' seeing the MMS)
Whenever I touch the message, it looks like it is starting the download but times out.

Related

Mms sending issues!!!!

I have a issue ive changed all apn settings and still cannot send mms messages what files has do do with sending mms messages and im on newtoroots info rom,any help ive googled and still have found nothing,im on tmobile and sms messages work fine????
jwhood said:
I have a issue ive changed all apn settings and still cannot send mms messages what files has do do with sending mms messages and im on newtoroots info rom,any help ive googled and still have found nothing,im on tmobile and sms messages work fine????
Click to expand...
Click to collapse
Does data with out WiFi work? Its imperative that you check that since MMS travels through data. Also does newt support t mobile? I remember I had to choose a carrier
Sent from my Carbon-ize Evita using xda-developers app
Yes it excepts tmobile and yes data works ive even turned off wifi to make sure and data works fine,this has me stumped ive tried every apn setting and still nothing thats why i was inquiring about what controls the mms file wise or if there is something in the build.prop that isnt right,it lets me choose either at&t or tmobile,keeps saying the dreaded "Generic network failure"
You may need to set to default apn. Google play has apps and downloads for it. Might not hurt to give it a try.
Sent from my HTC One X using xda premium
. Maybe try go sms app on market for kicks to see if its software related or something screwy . I had to actually call att once due to in there system mms pics was disabled on phn. Also see if you can recieve from other carriers and your carrier. You may just wanna ask for t2 support as t1 support just read from computer screen. Good luck let us know if we can assist you
Sent from my HTC One X using xda premium
Ok so after days of looking into this issue i used go sms pro and manual put settings into the apn setting of go sms and low and behold it works,so now ill just use go sms works fine,thanks for the assistance from everyone.I was going crazy even though i dont use mms feature often!!!

[Q] How do you get more then 160 characters on the hangouts sms?

how do you get more then 160 characters on SMS hangouts app? i thought yesterday it was auto converting it to mms once i hit 160 characters but today it just stops at 160 and doesnt let me write more until i send it. seem a little annoying have to do that on long messages
Just tried on mine and it simply let's me carry on beyond 160 and just turns it into multiple SMS's. So working as it always has.
I can't see a setting anywhere that would change this behaviour. Perhaps try to clear the hangouts cache in app settings c
Sent from my Nexus 5 using XDA Premium 4 mobile app
clear the data and cache with no luck. i am on sprint if that matters
sheryip said:
clear the data and cache with no luck. i am on sprint if that matters
Click to expand...
Click to collapse
I am also having this issue.
im guessing this is a problem on sprint?
When I was on Sprint 2 years ago I had the Nexus S 4G and the stock android messaging app would never go past 160 characters. I had to resort to using third party SMS apps like chompsms to send multiple text. And even then I had to enable CDMA text from chompsms's settings for it to smoothly work.
Sent from my Nexus 4 using xda app-developers app
Someone correct me if Im wrong, but I believe CDMA limits texts to 160 characters. Since Sprint uses CDMA they have that limit (Verizon might too), however most messaging apps will break the message apart into 160 character chunks and send them out that way, even if the app itself shows one continuous message. GSM (AT&T, T-Mobile) can go beyond that limit apparently, or at least hide it better. Apparently Hangouts doesn't split the message on CDMA or it doesn't properly recognize it's on a CDMA network or some other issue.
I would post a link to an article but I'm new to posting on the forums. The website imore . com has an article about it. You should be able to google site:imore + CDMA 160 character limit

MMS on ATT. How do I get it to work?

I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
MMS works on hangouts just fine. Try using that or check your apn settings.
Sent from the jaws of my Hammerhead!
Seriously? A Google search on "AT&T APN settings" gives you nothing?
Sent from my Nexus 5 using xda app-developers app
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Google: LTE apns for ATT. Hope this helps.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm having the same issue with Textra. I'm not sure when it exactly started. I think when I updated Quantum ROM to 3.15, but maybe when I froze the stock messaging app. I froze messaging because I would get an alert for incoming message both from messaging and from Textra and even if I swiped the messaging alert away, it would just pop back. I've tried unfreezing messaging and that didn't help (but I'm not getting the extra alert, now). I've found the APN settings on another post in xda forums, but they weren't different from my own. I then when through all of Textra settings and found one for APN settings and it had different MMS APN settings than the phone (it was set to cingular instead of att). I've made them match now and am waiting see if I can receive MMS again. I'd be a little surprised if this fixes it, though, because Textra didn't have any trouble with MMS last month and I never went into the setting for it before.
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
If you're still having issues with this, I finally got Textra to work on AT&T by changing the size limit of mms to 1mb or below. I emailed Textra's devs and they told me that some carriers limit the size of mms. I guess Textra compresses mms automatically because I was able to send and receive photos just fine after I changed that setting. I was so frustrated with the APN settings, but it turned out to just be the size limit issue. How that helps.

Group MMS not working (AT&T)?

Hi everyone,
I'm having an issue with MMS group messaging on my Nexus 5 using google hangouts. When i send a attempt to send a group MMS (text only), my phone simply sends individual SMS messages to each of the recipients. Similarly, if someone includes me in a group message, I receive it as an SMS coming only from the sender (can't see the other recipients).
This used to work flawlessly for me until about a month ago, and then it suddenly stopped working and i cannot figure out the cause.
Some other info that might be useful: I'm on AT&T, running CM11 nightlies, and am using the version of hangouts released yesterday (though it did not work on the previous version either). I have tried both the AT&T LTE (default) and AT&T Phone APNs and neither seem to work. I also tried using the stock MMS.apk and had the same results when trying to send group messages.
Any info on this issue would be very helpful, thanks!
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
dubstone said:
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
Click to expand...
Click to collapse
Just curious, did you try deleting hangouts and re-downloading the new apk? Maybe something got corrupted when flashing a CM11 update? Or possibly the gapps from that flash?
Sent from my Nexus 5 using Tapatalk
dubstone said:
Just wanted to add that a friend of mine who is also running hangouts on CM11 (although on verizon) has a check box for enabling group messaging in the hangouts SMS settings, and this option is absent from my phone
Click to expand...
Click to collapse
Did you ever figure this out? Same issue, nexus 5.
jxr94 said:
Did you ever figure this out? Same issue, nexus 5.
Click to expand...
Click to collapse
same issue here on sprint nexus 5 and cm11. really annoying!
Try a different sms app.
Sent from my Nexus 5 using XDA Free mobile app

Unable to send/receive MMS when connected to WiFi on Verizon

So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
Click to expand...
Click to collapse
I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
Sent from my SM-G955U using XDA-Developers Legacy app
[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
Click to expand...
Click to collapse
My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
Sent from my SM-G955U using Tapatalk

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