Hello everyone,
My phone is currently unable to make or receive phone calls. Outbound calls show "dialing" for about 30 seconds then end. Incoming calls go straight to voicemail. My data and text messages work just fine. I have odined back to stock unrooted and factory reset and the problem persists. Is there anything else I can check or anything else I can do to try to get my phone portion to work?
Thank you for your help.
-Kevin
have you tried flashing stock kernel and stock modem? Is your IMEI still intact? I would try to ODIN flash ICS onto the phone, then let the phone contact Verizon and upgrade itself to JB.
I tried to flash stock roms and still receive the same problem. took it to verizon and they changed some switches on their end but could not fix it.
My advice to you is to wipe/data factory reset from stock recovery, then Odin back to the very first ICS firmware and take all of the OTA's. If the problem is still happening, you might need to take it back to verizion and get a new phone. Just make sure you reset flash counter.
Was there any resolution on this? I'm searching for the answer to the same problem.
This is still a problem for me. I went back to stock then took the OTA for 4.3. Same problem. Funny thing happened. One day i received a phone call out of the blue and it actually connected on my phone. For the next 3 days my phone was working just fine. On the 4th day I could no longer receive or make phone calls again and my phone was back to its broken state.
I also noticed that while my phone is unable to make or receive phone calls the battery drains extremely fast (4 hours on full charge with moderate use). My phone is always running hot as well.
This is no longer just a problem with phone calls but is causing me to charge my phone 4 times a day.
Related
I cannot make calls or send texts.
Ok so I have GummyCharged 1.9 Flashed for a bit now.
Everything has been fine up until now, this morning I get a text and go to respond, but it says message not sent every time. When I go to message details it says
"Error code: 2"
I then had one person call me and all there was, was constant static and no voice, then made a second call 30 seconds later and it was fine. I can get texts/calls perfectly fine.
Sometimes I can turn off data and then turn it back on I can send about 1 or 2 texts really quickly before the rest stop going through. Ive already shutdown pulled battery and everything...
Should I factory reset? Will that mess up my rom?
Or are there any other solutions?
PS Im using 3G(no 4G in my area).
Mr Grim xX said:
I cannot make calls or send texts.
Ok so I have GummyCharged 1.9 Flashed for a bit now.
Everything has been fine up until now, this morning I get a text and go to respond, but it says message not sent every time. When I go to message details it says
"Error code: 2"
I then had one person call me and all there was, was constant static and no voice, then made a second call 30 seconds later and it was fine. I can get texts/calls perfectly fine.
Sometimes I can turn off data and then turn it back on I can send about 1 or 2 texts really quickly before the rest stop going through. Ive already shutdown pulled battery and everything...
Should I factory reset? Will that mess up my rom?
Or are there any other solutions?
PS Im using 3G(no 4G in my area).
Click to expand...
Click to collapse
You can factory reset and see if that fixes the issue, it will wipe all your data, so back up anything that is important to you.
If that doesn't help I would flash back to stock and see if that fixes it. If not, a trip to Verizon is probably in the cards
when in doubt, do a full wipe & reinstall...
i have newer version of captivate with gps fixed but few days ago it stopped sending text message although it can still receive text messages.
normally after sending message, it usually displays time stamp under the text but when it does not work it just displays "sending" as status indefinitely.
phone is rooted and has gingerbread i believe.
I also called customer center service and they did not see any issue from the point of service provider.
Anyone has experienced the issue? Thanks,
I'd have them check again to make sure that text is setup right on your account.
Beyond that what have you changed recently. Typically something like texting wont just stop working on the phone without something having been changed.
Is the ROM that's on there one you flashed? If so back it up, reflash to a clean state and see if text works. Then restore a bit at a time and see when it fails.
MS Gray Man said:
I'd have them check again to make sure that text is setup right on your account.
Beyond that what have you changed recently. Typically something like texting wont just stop working on the phone without something having been changed.
Is the ROM that's on there one you flashed? If so back it up, reflash to a clean state and see if text works. Then restore a bit at a time and see when it fails.
Click to expand...
Click to collapse
somebody also had this problem and he did a factory reset and he was able to send messages again but he is saying that he has lost his root although it's not possible
here is the link to thread http://forum.xda-developers.com/showthread.php?t=1540652
DID factory reset and now can send message. but cant root it back. crappy phone. tried from both of my laptop and desktop machine using odin v1.81. problem never gets around captivate.
Do the heimdall flash of KK4 or Apex ROM. Same as stock, but with root and all the problems gone.
After odining back to root66 and trying to install PA, I cant make or receive calls or use data. My IMEI is all still there and everything in phone status looks normal to me. Could you guys think of anything? I'm a little nervous. I've also backed up my imei a few different ways including the most recent one.
UPDATE: I just tried to re provision using the dialer code and still nothing.
I'll try odinging back to stock again. And my Imei, Iccid, eveything is still there.
So first things first, I was running Synergy r73 fine for a few days, beautifully even.
Then today out of the blue without changing anything, my phone had some brief freezing issues and then I could no longer send texts or outgoing calls. I am still receiving texts, and my data connections work perfectly, but when I try to send a message I just get a "failed" notification a few seconds later. When trying to call out I just get nothing and then the call ends after 20 seconds or so.
I tried a battery pull, sim reseating, data/cache reset, and I even used ODIN to go back to the stock VRALHD rom. Still having the same problem.
I can't call Verizon support until tomorrow and all the retail stores in the county close on Sundays, so I figured posting here in the meantime couldn't hurt.
I had the same exact issue and had to go all the way back to VRALF2, following the stickied guide, and once I did that I had to dial the reprovision code. I can't remember the code off of the top of my head but it is posted all over the place. I would try that first and if it doesn't work then go all the way back stock. Also get the Phone Info app, open it and go into Device information and on the little drop down box make sure LTE/CDMA/EvDO is selected. Do those two things and see if that doesn't solve the problem, and if not then you may have to go all the way back to the first stock ROM like I did, hopefully you won't though!
Sent by one of my many Anthromorphic Personifications
I checked the radio mode with the phone info app and it's what it should be. I guess I'll be doing another odin flash. Hope it works
EDIT: Going back to the older stock flash didn't work either, even after doing the reprovision code :-/
I guess I'll be making a trip to the store tomorrow
New phone is in and working perfectly. I do miss some of the aspects of the Synergy mod, but now I'm hesitant to re-rom it. Is it even remotely possible that rooting and installing a rom can cause this issue to happen several days after installing?
In phone info make sure it is set to LTE/CDMA/EVDO
This just started today. I haven't installed any new apps. I can make phone calls and send texts as I should be able to.
If anyone calls me it goes straight to voicemail and texts never get received.
I have tried clearing the data for my texts and phone under app settings and I have removed and reinserted the battery.
Please help.
Thanks in advance.
What Rom? Stock? Rooted?
Sorry. I didn't think of putting that there.
Stock and rooted. Was working fine until yesterday.
Update - I restored an old backup and it worked again. I then restored back to current and it worked fine for about 10 minutes and stopped working again.
Success?
skiiermike said:
Update - I restored an old backup and it worked again. I then restored back to current and it worked fine for about 10 minutes and stopped working again.
Click to expand...
Click to collapse
Any progress on this? Just had same situation...rooted stock, randomly can't make receive calls now (can make texts and calls fine tho).
Just a suggestion but I would call your provider next time it happens. They may be able to solve and give you the answer to why it's happening. Then you can fill us all in...
It turns out it was my simple card. They gave me a new one and it has been working perfectly ever since.
panamaniac said:
Any progress on this? Just had same situation...rooted stock, randomly can't make receive calls now (can make texts and calls fine tho).
Click to expand...
Click to collapse
did you ever happen to find a solution? I have the same problem and am searching everywhere but coming up empty
I called customer support, they tried to do an update and reactivation and how it's totally off-network...couldn't reactivate, cant make receive calls or texts. So i went back to old phone and am waiting til I have time to unroot before taking it in. Pretty annoying.