[Q] Sleep of Death? - Nexus 5 Q&A, Help & Troubleshooting

Hey guys!
I just returned home and my Nexus 5 wouldn't react when I pressed the power button to wake it up. I pressed it shortly, then for some 10 seconds, no reaction. I thought the battery might have died, so I plugged in the charger, no reaction. After pressing the power button for 30 seconds or something like that, the phone finally started up.
I was listening to music the whole way home, so it must have happened when I unplugged the headphones or shortly after that. Is this something similar to the Nexus 4 SoD?
The phone works now as if it never happened, the battery is half full.
Has this happend to anyone before, too?
Side note: I have my Nexus 5 unlocked and rooted. Also the latest update is installed. No custom recovery.

Used Pandora radio for 4 hours today and its been fine. What app were you using?
Sent from my Nexus 5

davwman said:
Used Pandora radio for 4 hours today and its been fine. What app were you using?
Sent from my Nexus 5
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Google Play Music :S Needs to be said that I listened to music 90 minutes straight, which cached some amount of data.

This just happened to me. Just bought the phone, performed the update . started looking through play store to manually reinstall my apps. Got side tracked , placed the phone down, came back 10 mins later, and it was off, pressed power for about 20 secs came back on?? As normal.
I bought this phone to replace my s4.
In the 4months I had my s4, I never had 1 issue!! This is worrying me
Sent from my Nexus 5 using XDA Premium 4 mobile app

I found this happened to most my Android device Atleast ones, including my gs4 and nexus 7 flo. Don't know the cause but it hasn't happened on my Nexus 5 yet. I'm not worried anymore though since this happened to most of my device in the past. But yeah holding the power button until it restarts is the way to go.
Sent from my Nexus 7

markdexter said:
This just happened to me. Just bought the phone, performed the update . started looking through play store to manually reinstall my apps. Got side tracked , placed the phone down, came back 10 mins later, and it was off, pressed power for about 20 secs came back on?? As normal.
I bought this phone to replace my s4.
In the 4months I had my s4, I never had 1 issue!! This is worrying me
Sent from my Nexus 5 using XDA Premium 4 mobile app
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Just a little annoying, especially if your waiting for a call, and your phones off!!
Marck527 said:
I found this happened to most my Android device Atleast ones, including my gs4 and nexus 7 flo. Don't know the cause but it hasn't happened on my Nexus 5 yet. I'm not worried anymore though since this happened to most of my device in the past. But yeah holding the power button until it restarts is the way to go.
Sent from my Nexus 7
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Sent from my Nexus 5 using XDA Premium 4 mobile app

Marck527 said:
I found this happened to most my Android device Atleast ones, including my gs4 and nexus 7 flo. Don't know the cause but it hasn't happened on my Nexus 5 yet. I'm not worried anymore though since this happened to most of my device in the past. But yeah holding the power button until it restarts is the way to go.
Sent from my Nexus 7
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I never had this with my SGS3 and my HTC One. Is this software related? I would be so pissed off if we were the ones with faulty hardware...

microsyntax said:
I never had this with my SGS3 and my HTC One. Is this software related? I would be so pissed off if we were the ones with faulty hardware...
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I never had problems with my GNex, however my wife's SGS3 one day started freezing (sleep of death style) and rebooting randomly. The problem was power saving mode following one of the updates. Does N5 have something similar?

rokfor2000 said:
I never had problems with my GNex, however my wife's SGS3 one day started freezing (sleep of death style) and rebooting randomly. The problem was power saving mode following one of the updates. Does N5 have something similar?
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I dont know, I cant really tell since I had my device for only 3 days now. But it seemed to be random, I just pulled it out of my pocked after a days work and it wouldn't turn on

Has anyone been able to alleviate this issue? I was having it happen every other day or so with Xposed installed. I uninstalled it, and it'll still happen when listening to Google Play Music. I've got a Nexus 4, rooted, with the latest update.

i am having a similar issue, but i think it's related to the bluetooth bug in android 4.4.2, whenever i send some file to other device and don't switch off the bluetooth before the device gets locked, then it's impossible to wake up the screen unless i press the power button for 10 secs, which causes the hard reboot. I know that phone is working as pressing the power button causes a vibration indicating that power menu has popped, but screen remains blank..

any of you guys having SoD using custom kernel like franco?

For those having the SOD issue, post a logcat after it happens and maybe someone can help
Sent from my Nexus 5 using Tapatalk

started happening to me too recently
Nexus 5 stock no root, 5.0.1
Only when using popcorn time, not all the time, when it wouldnt wake up, notification led was blinking. Everytime it froze, not led was blinking.
Might sound like cache going crazy or something. Phone wasnt hot at all.
Can i get a logcat without root?
Thx!

I am running stock right now and have had this issue for the past 2 weeks or so. multiple times a day. running a logcat, it's hard because you never know when it is going to happen. intermittent problems are the worst.

Guys, any success with identifying the root cause in your case?
I have the same now on my stock marshmallow (without root)

Related

Maybe some peoples reboots are on accident

Yesterday while toggling airplane mode I got a reboot. First yet and it was on gingerbread..i just had another one while accident pressing power for too long..
the phone reboots just holding power even if the screen is off. Maybe just maybe this button is getting pressed for too long I their pockets or just pressing power to toggle airplane mode and its rebooting. Or maybe something with this function bugging out...
Anyone else notice phone reboots just holding power for too long?
Edit:Im almost positive this is what caused my reboots
My phone was on the charger last night only for me wake up and it was off. Full battery when I powered it on.
Doubt its being turned off my accident.
Sent from my LG-P999 using XDA Premium App
player911 said:
My phone was on the charger last night only for me wake up and it was off. Full battery when I powered it on.
Doubt its being turned off my accident.
Sent from my LG-P999 using XDA Premium App
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As I said, some people.. Maybe some is legit but others are this issue..
Or like I said, something related to that. Maybe bugging out or something.. Just seems weird that holding power causes a reboot.
A lot of my reboots were spontaneous when I wasn't even touching the phone. Also when it was charging overnight.
strung said:
A lot of my reboots were spontaneous when I wasn't even touching the phone. Also when it was charging overnight.
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Click to collapse
Maybe somehow the phone off has a bug thinking the power button is being held in or just that function bugging out when the phone is off...
Dont know just a thought.but I'm positive this rebooted mine.
Definitively not by accident!! And the damn thing reboots by itself every 5mn for a few times while I was watching it doing that while plugged in, then turns off by itself in the middle oh the night, I'm getting another one, and another one until I get a working one with no light bleed. I'll receive my 3rd one in a few days.
Sent from my LG-P999 using XDA App
Mine just did it again. I didn't have the problem on the stock rom, CM7, EaglesBlood or any other rom aside from the unofficial Gingerbread leak.
The rom itself it very nice considering CM7 has weird issues of its own, but resetting/locking up is a big no-no.
As I said earlier my phone was off this morning after flashing the leaked rom last night. I wiped several times this morning, flashed Eaglesblood, wiped again, and again, flashed the leaked Gingerbread, wiped and wiped again.
Set the phone up but didn't install any apps (testing). Cooked breakfast; fine, watched a TV show; fine, took a shower; fine, got dressed; fine, stepped outside for a second; locked up.
The phone was on because when I pressed the power button the touch panel lit up. The lockscreen showed for a second then went out. Then it was unresponsive. I held the power button down for a few seconds, which turned the phone off, then held it again to turn it back on.
Sucks. Must be the rom. Weird why the stock didn't do it, nor others. Others are claiming theirs are fine.
It is SO weird how these problems aren't across the board and are so random. Everything points to a kernel which wasn't included in the lacked build. Hopefully when the official one comes out, we'll get an updated kernel to go with it.
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
nraudigy2 said:
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
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This could very well be. especially since a lot of people have reboots when charging and that generally makes the phones temp higher...
Luckily I'm good...
If I had the rebooting problem, I would definitely exchange my device. I haven't had any reboots or freezes though.
nraudigy2 said:
I think it's the overheating problem. My first phone was very hot and had 3 reboots in 5 days. New one I have has no reboot yet and doesn't get as hot like the other one. PCs get BSOD or freezing when overheating. G2X gets Black Screen of Death and freezing.
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Click to collapse
U could be right but my phone shuts down a few times right after charging. But then for the rest of the night it won't shut down anymore. Sometimes it shuts down in the middle of the night too, it's very randomly. How do u explain that?
Sent from my LG-P999 using XDA App
jrwingate6 said:
If I had the rebooting problem, I would definitely exchange my device. I haven't had any reboots or freezes though.
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I would too. That **** would annoy me...

Phone won't power on, but it can charge.

Hello fellow XDA members.
I've been with my beloved Nexus S for a little over a year now. We've been through thick and thin. Until now.
My power button is broken (along with a lot of other nexus s users that I found out by research), but I was able to bare with it by maneuvers with my software (volume rocker wake). It would act as if it's being pressed down constantly, so it would automatically power on when a battery is inserted.
However, this situation is different. I've done research on this one too, and it also seems common. While using my phone as normal (around 20% battery), the screen just turned black and the phone crashed. Seemed like a common kernel issue. So I battery pull, and the phone won't power on.The charging animation still appears if I connect it to a charger or USB.
As I woke up for work the next morning, I brought my phone along with me. It turned on at a random time while it was in my hand, as it would always do if I were to insert a battery. The phone worked for about a week until the same problem happened again.
I've tried rebooting it with ADB, but it's not recognized. I've tried inserting the battery while it's connected to the charger. Nope. Simultaneous button presses, pounding the power button, you name it. I've also tried a different battery, so I know it's not a battery issue.
I have suspicion it has to due with Jellybean, as several other users experience a problem similar to mine, but much more severe (no charging animation).
I'm running Pacman Rom v 18 with Marmite 7.0 Kernel.
Please, for the love of the Lord, can someone please aid me in finding a solution or inform me of a known one?
Thanks!
Please anybody? I really need a solution ASAP! Thanks again!
I'm sorry for the excessive bumping, but I'm just extremely desperate at this point. I cannot afford to go another day without my phone as I'm losing too much business. Does anyone know a solution or anything to try?
When its on the charger does the screen show that it is charging? Or is it just a blank screen and you "assume" that it is charging ?
Could be the kernal, have you flashed another rom ?
Sent from my Nexus 7 using Tapatalk 2
Yes, it shows the charging animation, so there's life.
I think its the kernel and the rom combo. But the fact is that I can't even access the phone right now. Any solutions? And my power button is broken.
Hmm so there is no way to access recovery?
Sent from my Nexus 7 using Tapatalk 2
There was no way. But the phone turned back on by itself last morning again. I instantly changed my ROM to RasbeanJelly and Matr1x 24.5 CFS. Let's see if the problem comes back.
Thanks anyway, and ill post back here for updates!
mightybryan said:
There was no way. But the phone turned back on by itself last morning again. I instantly changed my ROM to RasbeanJelly and Matr1x 24.5 CFS. Let's see if the problem comes back.
Thanks anyway, and ill post back here for updates!
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OK sounds good!
Sent from my Nexus 7 using Tapatalk 2

[Q] nexus 5 keeps shutting down for no apparent reason

my nexus 5 d820 16 gigs would randomly shutdown for no reason, it wouldn't turn on without plugging it in. i was rooted and running cm11, then i tried carbon ROM, then c-ROM. c-ROM started to give me problems so i factory reset and switched to carbon but the problems remained. then i unrooted, thinking that root was the problem but no signs of improvement, so i re-locked the bootloader but still the problem remained. it would sometimes also shut down if i unplug it and would always forget my WiFi connection for some reason. help me please. thanks in advance.
Well sounds like a hardware problem since you already unroofed and relocked boot loader I would say call lg and get a warranty replacement
Sent from my Nexus 5 using Tapatalk
Sorry to bring this post back after a long time.
I had a similar but not exactly the same problem.
2 nights ago I left the phone on the table, and a few minutes later, when I picked it up, it was off (It had about 60% battery left when I put it down).
Then it would not wake up; I kept the power button pressed for like 20 seconds to force a shutdown, and then tried to power up with no luck, so I'm thinking I'm screwed.
I tried again and it powered up to a graphical noise screen as seen in the attached image, but then it showed the boot animation and came back to life.
This morning it shut off by itself while listening to music (Google play), but powered back on right away...
Rooted 4.4.4, stock ROM, Xposed with Greenify, Amplify and wakelock detector (all latest versions). But no changes for a couple weeks before this started happening.
No specific app running (at least in the foreground).
Any one knows where I can find any kind of log or trace about this, if any at all?
Has anyone experienced this as well?
Thanks

Constant reboot

Hello,
My Nexus 5 started acting up all of the sudden earlier today. This morning it was running fine, but after I went and took a shower my phone was off and it won't let me turn it back on. I can't reboot the device, go into recovery or the bootloader. Plugging in my phone is the only way I can get something out of it, but what happens is it turns on to the Google screen, goes black, and repeats. This happens every 2-3 seconds while being plugged in. I've been running one of the Lollipop ROMs (Pure White 5.0 by miseusegua 11/13 build) with Elemantalx 2.03 kernel since 11/13 with no issues at all until today. Does anybody have any idea what's going on?
Might be a harware issue.
But more likely it is a software issue caused by some app misbehaving. Happened to me once on my Xperia Sola. The only solution I found was to flash the stock firmware on my device (wiping everything in the process).
If this does not solve your problem then try to remove the back casing of your nexus and loosen up the power button a bit. My friend's nexus was in bootloop because the power button was somehow constantly being pressed and this left the phone unable to go into any mode. Removing the back cover and fiddling with the stuck power button solved the problem.
Sent from my Nexus 5 using XDA Free mobile app
akshatgupta23 said:
Might be a harware issue.
But more likely it is a software issue caused by some app misbehaving. Happened to me once on my Xperia Sola. The only solution I found was to flash the stock firmware on my device (wiping everything in the process).
If this does not solve your problem then try to remove the back casing of your nexus and loosen up the power button a bit. My friend's nexus was in bootloop because the power button was somehow constantly being pressed and this left the phone unable to go into any mode. Removing the back cover and fiddling with the stuck power button solved the problem.
Sent from my Nexus 5 using XDA Free mobile app
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That's what I'm attempting to do right now using the SkipSoft toolkit. Everything is downloading at the moment. I honestly think it's a hardware issue though. RIP Nexus 5
*edit: Nevermind, can't even do that because it keeps saying the device can't be detected. Probably because it just keeps turning off/on.
Did you try removing the back cover and fiddling with the power button ? That did solve a similar problem for a friend of mine.
Sent from my Nexus 5 using XDA Free mobile app

Pixel randomly shuts off. need to hold Power for 30 seconds to start. any fix?

My pixel randomly throughout the day turns off spontaneously and the only way to start​ it is to hold the power button for almost 30s. Anyone have this problem and know of a fix? It's really frustrating
I'm running RR with Franco but I tried this with purenexus and ElementalX and still had the same problem. It doesn't have to do with roms also I clean flash every time
Its done that to me twice in the 3 months
PunishedSnake said:
Its done that to me twice in the 3 months
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Happens to me almost 2-3x a day
trizzv said:
Happens to me almost 2-3x a day
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Ouch get a replacement
trizzv said:
Happens to me almost 2-3x a day
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What does the battery stat show? The Nexus 6P has that issue right now where the device just shuts off and you have to hold the power button to start it, or plug it in and wait a few minutes before it will start. Some people have had this happen right when it comes off the charger. I've had it happen to 7 Nexus 6P...RMA!
trizzv said:
My pixel randomly throughout the day turns off spontaneously and the only way to start​ it is to hold the power button for almost 30s. Anyone have this problem and know of a fix? It's really frustrating
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Click to collapse
This is the first android phone I have ever owned that I haven't rooted and flashed.
I had this problem start with my first pixel and about 10 days later the device failed completely (would only boot to bootloader). Same thing happened with the replacement.
Third device seems to be working fine so far.
Did you ever try booting in safe mode to see if it happens. It very well could be a third party app causing the phone to crash and reboot. If it happens in safe mode it is probably an underlying hardware issue.
Jaggar345 said:
Did you ever try booting in safe mode to see if it happens. It very well could be a third party app causing the phone to crash and reboot. If it happens in safe mode it is probably an underlying hardware issue.
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Click to collapse
No but I will. How long should I keep it in safe mode?
I actually unrooted my phone (meaning didn't flash supersu) and haven't experienced it anymore....Idk if that's the issue tho will keep testing over the next few days before sending it back
Jammol said:
What does the battery stat show? The Nexus 6P has that issue right now where the device just shuts off and you have to hold the power button to start it, or plug it in and wait a few minutes before it will start. Some people have had this happen right when it comes off the charger. I've had it happen to 7 Nexus 6P...RMA!
Click to expand...
Click to collapse
Has a solution been found to this?
My pixel XL does this when I'm watching videos. Doesn't matter if it's using YouTube, Google photos, chrome, etc... It happens randomly and sometimes doesn't happen all day. But, the only time it happens is when a video is playing. And it happens in safe mode too. I bought the phone off eBay, no warranty and don't have money ATM to replace or repair it. I'm just sol I guess.

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