Bluetooth stuttering - Nexus 5 Q&A, Help & Troubleshooting

My Nexus 5 has problems with audio skipping and stuttering in the car over bluetooth. It also sometimes fails to connect until I toggle bluetooth on and off. Googling the problem indicates that it's a common problem on Nexus 4 and 7 with no real solutions.
This happens in an '11 Subaru and a '13 Hyundai, so I'm thinking it's the phone. Our other phones stream perfectly. I have tried unpairing and re-pairing many times. Any suggestions? Should I RMA the phone?

I am also experiencing Bluetooth issues, it will randomly disconnect or just not connect until I turn it off and back on again. I had no issues with my Nexus 4. 2012 Kia Forte Koup.

I'm seeing this also between my Nexus 5 and my PC, both the poor audio and problems connecting
it seems that attenuation is a factor, at least for the poor audio, when holding the phone around the middle/upper portion of the back causes it to happen while it never happens when I set the phone down.
also did not see either issue with my nexus 4
I'm not certain if it's purely hardware or software but I'd contact Google about it regardless

did anyone come up with a solution to this?
I have the same problem in my 2013 Honda Accord EX-L. I don't remember having the issue on stock though. I feel like it just started happening after installing one of the Cyanogenmod variants.
It only seems to skip if i use my phone while music is playing.. its really annoying because the song will just skip for a few seconds pretty much every time i use my phone.

Mojo8 said:
I'm seeing this also between my Nexus 5 and my PC, both the poor audio and problems connecting
it seems that attenuation is a factor, at least for the poor audio, when holding the phone around the middle/upper portion of the back causes it to happen while it never happens when I set the phone down.
also did not see either issue with my nexus 4
I'm not certain if it's purely hardware or software but I'd contact Google about it regardless
Click to expand...
Click to collapse
Wow, mines been skipping like twice every song but when I hold the phone like you described it will completely stop and disconnect.... weird.

No issues at all with bluetooth from my Nexus 5. Works great in my Explorer.

One problem with Ford Focus. When I use Google voice search while using Bluetooth audio, I get media processes error and cannot play file. Track starts back from beginning upon resuming play.
Sent from my Nexus 5 using xda app-developers app

Related

Keep Losing Bluetooth Pairings

Anyone else seeing some odd behavior with bluetooth pairings? I keep on having to re-pair with my laptop (Win 7 64x) and my car (Audi S4). Complete pain.
I use it with my computer (Win 7 32-bit) and my Motorola bluetooth headset, no problems since I first paired each (sometime in July).
I have the same issue at times....quite frustrating and I have found no way to stop it from happening....
Yep. I get this too. My only fix has been to turn off my plantronics earpiece and when turned back on it connects.
Sent from my SAMSUNG-SGH-I897 using XDA App
It used to work fine for me with stock build. Now on JH3 I have the issue...
TheSopranos16 said:
It used to work fine for me with stock build. Now on JH3 I have the issue...
Click to expand...
Click to collapse
I am JH3 as well, FWIW. Dunno if JF6 gave me the same problem. I now have 3 of the same device in my Win7 BT folder. I also remember seeing the BT settings reverting to old ones.
Problem I keep on having is that the media profile, or A2DP, setting won't enable when I turn on my stereo bluetooth headset. It'll sometimes reestablish the media profile if I keep on turning off and on the bluetooth setting on the phone and headset, but most of the time I just end up having to re-pair my it. Would be awesome to know if anyone knew how to fix this.
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
I am JH3 as well, FWIW. Dunno if JF6 gave me the same problem. I now have 3 of the same device in my Win7 BT folder. I also remember seeing the BT settings reverting to old ones.
Click to expand...
Click to collapse
I suppose I should just throw in there...I never had the problem with JF6. I'm running JH7 now and still have not experienced it, will report if I notice anything.
More Info
While I don't have a solution, I have researched this problem a bit.
In my experience the problem happens when I disable the phone capability of a device.
For instance, I have a pair of stereo bluetooth headphones that I can make calls with, as well as listen to music and other audio.
If I edit the profile and disable the phone function, the whole device disappears from my phone if I reboot it. If I leave the phone option enabled, it does not disappear.
Disabling the media option does not appear to have any affect as long as the phone option remains active.
My rom is stock.
The pairings don't disappear, but my motorrokr s9-hd disconnects and I have to restart the player and then press the headsets connect button. Just hitting the connect button only activates the display, but doesn't start the player. The way the headset connects just isn't right.
There are things like the headset disconnects and the browser crashing, that sometimes don't happen for days and then will happen repeatedly in minutes.
I do hope that froyo fixes some of these problems...
I have some similar problems. I have a Spracht AURA Mobile BT Speakerphone in my car and I don't use it that often but when I turn it on it doesn't seem to keep the pairing every time. It worked fine with my TouchPro on WinMo.
Another strange thing is that when it is working and I turn off the BT on the phone then come back in the car and turn it on again and it pairs, it immediately starts redialing the last number I called. VERY annoying. Fortunately I've caught it every time but I don't know why it would do that.

[Q] Nexus S bluetooth problems

Hey guys
Strange issue here. I paired my phone with my car through Bluetooth to make and receive calls using the car audio system. It works well.
However, if I fire Google Navigation, I can't here the spoken instructions through either the phone speaker or the car speakers.
I was not expecting navigation audio to be routed through Bluetooth audio, but I did expect the navigation instructions to come out of the phone speaker, as it does on the nexus one or the vibrant both running Android 2.2.
Is anybody else having this issue?
Thanks
Sent from my Nexus S using XDA App
bluetooth wont turn on
It just flashes the icon and does not turn on. From in settings same. Any ideas?
vapor311 said:
It just flashes the icon and does not turn on. From in settings same. Any ideas?
Click to expand...
Click to collapse
did you flash a new kernel or anything because the kernel in the dev thread is known to break bluetooth
if it does this stock out of the box try doing a system restore and then take it back if its still acting up because bluetooth should turn on
yea i used the pkg one that had SU etc on it. Suppose Ill have to flash back to stock arg.
just so peeps know with the bt issue flashing this fixed
http://forum.xda-developers.com/showthread.php?t=882333
Anyone?
Sent from my Nexus S using XDA App
Locking up slash rebooting while streaming bluetooth audio
Anyone else experiencing any sort of lockups rebooting streaming bluetooth audio. It seems like I can only get about 10 to 15 minutes streaming audio before the phone becomes completely unresponsive won't power on or anything
Sent from my Nexus S using XDA App
You should be thankful...I can't get more then 10 sec without it being cut off and play again...for...10 sec
what rom?
I had same issue once...i on CM7
Bluetooth doesn't stream audio to car - what's your experience
I've got a Ford Edge with the new Ford MyTouch/Sync system.
The Nexus S connects to the Bluetooth just fine; makes and receives calls perfectly. It will also connect to the Bluetooth Audio Stream for music playback, but won't play the audio over the car's speakers. Also, sometimes it connects, holds the connection for just a few seconds and then disconnects. My SGS and Nexus One work as expected, as does the iPhone, so it doesn't appear to be an issue with the car.
Seems like a bug in the NS to me.
I'm curious if others are streaming audio/music to their auto's BT system without issues?
It would be especially nice to know what anyone else with a new Ford/Lincoln is experiencing, but I'd also like to compile a list of what cars work and what don't.
I'm going to have to find some other BT device that I can test the stream on to see if my phone works with it or not. Maybe my Nexus One dock? I've never used that to stream audio even with the Nexus One.
In terms of troubleshooting my problem, I've already rebooted the phone and the car, un-paired and re-paired the phone with the car.
I've got a Mazda RX8 R3 and the NS will pair with the in-built car BT but drops the connection after a few minutes. It then refuses to connect again unless I re-pair, then a few minutes later it drops and we're back to square one.
The car's in-built BT worked fine with my HTC Desire, Hero, iPhone 3G and Blackberry 9700 so I'm guessing the Nexus S has a Bluetooth issue.
Mine works fine on my aftermarket Sony receiver.
having issues with bluetooth audio too, stream keeps breaking every now and then. Any fixes?
I've only streamed to the car stereo and had no issues. The phone is only about 10cms away.
Haven't tried my BT headphones yet, maybe range is the issue.
*On original ROM.
Mujja said:
I've only streamed to the car stereo and had no issues. The phone is only about 10cms away.
Haven't tried my BT headphones yet, maybe range is the issue.
*On original ROM.
Click to expand...
Click to collapse
tried placing the phone right next the the BT reciever and same problem. Only tried this once, maybe I'll try rebooting the phone.
no problem here
using Bionix 1.2
You're lucky, I can't even get BT music streaming to work with my car. No other BT devices to check with besides my Nexus One dock, which has no speakers.
BT works great for the phone, though, to make and receive calls.
Problem with Bluetooth
I cant get to work bluetooth on Nexus S.
When i enable it and try to send something from SGS to Nexus S it says me "This tranfer was canceled by the user" (Nexus S)
SGS says "Remote device rejected your request"
When i try send something from Nexus S, but use not function Send, i use function Bluetooth - it says me "The application Bluetooth Share (process com.android.bluetooth) has stopped unexpectedly. Please try again"
I tried factory reset, wipe cache, tried flash any other roms, but got NOTHING helpt me. I have this problem on 2 phones (2xNS).
Can someone give me files of BlueTooth share? (com.android.bluetooth)
That's an interesting problem you have. Mine did the same thing transfering from my computer to my NS. I just tried it again when I read your post (to make completely sure what the error was) and it has automagically fixed its self.
Well, seems i need a file \system\app\bluetooth.apk

I have a problem with the Bluetooth headphone. Please help me!

Hi everyone.
I am using a Bluetooth head phone LG hbs730 tone+ with my nexus 5.
I don't know why the sound is so loud even when I turned off the volume on my nexus.
I tried it with nexus 7. Everything was fine
But now when I use it with nexus 5. It just blow up my head. I set the lowest sound on both my nexus 5 and my Bluetooth headphone but it is still so loud. I tried to find some app on app store but it didn't help.
Does anyone have solution? Please help me!
Thank you.
Sorry for my bad English
Sent from my Nexus 5 using Tapatalk
This is not a Nexus 5 issue. It is Kit Kat issue on all devices that use the default Google Bluedroid Bluetooth stack, meaning Nexus devices and Google Play versions (other devices running a modified stack may not be affected).
Supposedly, it is an extension to Bluetooth AVRCP 1.3 that enables Bluetooth audio devices to directly control Android's system volume. It seems some genius thought two independent volume levels (headphone volume and handset bluetooth level) was too confusing for folks. Clearly they did not think about (or test) that some Bluetooth audio devices with their own volume controls might default to a very high or low level, and control of only the handset's bluetooth level would not provide sufficient range of adjustment.
So once again we have Goofle googing up bluetooth in Android. Please share your disappointment in the following threads so that we might see a fix ASAP. Guessing they are facing law suits for hearing damage if it is not addressed quickly.
http://productforums.google.com/forum/#!msg/nexus/X6Hwt2qMYDo/7qd-JGylQv0J
http://productforums.google.com/forum/#!msg/nexus/dsf7hQPesds/zWhIE27o2KwJ
http://productforums.google.com/forum/#!topic/nexus/uXzs0e3l7rI
http://productforums.google.com/forum/#!msg/nexus/b5h94ggUIac/qkBs9WUIh4oJ
Pandora causing full volume on Bluetooth
I was having the same issue with the volume on my Motorola SF 600 headset blasting and refusing to turn down. After a lot of searching, I discovered that Pandora was causing the issue. I got it to work normally by disabling the "Bluetooth for Automotive" in the Pandora settings. It then came back. I then reverted to Pandora 4.1 and got rid of the problem. You can Google and find versions of Pandora 4.1 in the wild.
Here is more information on the helpful post.
http://productforums.google.com/forum/#!topic/nexus/dsf7hQPesds
ssnacks said:
I was having the same issue with the volume on my Motorola SF 600 headset blasting and refusing to turn down. After a lot of searching, I discovered that Pandora was causing the issue. I got it to work normally by disabling the "Bluetooth for Automotive" in the Pandora settings. It then came back. I then reverted to Pandora 4.1 and got rid of the problem. You can Google and find versions of Pandora 4.1 in the wild.
Here is more information on the helpful post.
http://productforums.google.com/forum/#!topic/nexus/dsf7hQPesds
Click to expand...
Click to collapse
Thanks, but I am seeing this in Pocketcasts and Play Music on both Nexus 4 and 7, and Pandora has never been installed on either of them.

Issues with Stable Bluetooth Connection in Car

I'm having an issue with my bluetooth holding a connection with my 2013 Honda Civic LX. When listening to music through any music playing app, the connection always stays steady. When there is no music running from the phone, I'll frequently get a message from the display on the dash that the phone has been disconnected. The phone will usually reconnect in a second or two, with another display indicating that it has been connected. This will happen at least two times during my commute to work (25 minutes), oftentimes as many as five times. When I am actively in a phone call, the disconnects seem to be more frequent. It has a timer on the display that shows how long the phone call has been active through the car, and it rarely gets above 3 minutes before the call gets routed back to the phone's speakers while the bluetooth reconnects. The strange thing is that my wife's LG G4, also AT&T, has absolutely no connection issues at any time. I switched phones with her for a week just to confirm since I'm the one generally driving this car, and I didn't have the car drop the connection to the phone even once. Before that week, her phone would have occasionally been used when we were both in the car and she wanted to listen to music through her phone, so it had been connected to the car for more than a week.
I factory reset the phone just to see if there was a strange software issue causing the problem. After the factory reset, the phone and car had a steady connection with no drops for about a week. When the problem came back and was obviously just as bad as before, I tried another factory reset. Once again, the connection stayed steady for about a week before I would get disconnects again. At this point, I contacted AT&T, who replaced my phone thinking that it could be a hardware issue. A week after getting my replacement, the issue popped up once again.
Besides factory resetting, which is the only thing I've found to fix it at least temporarily, I have tried a few different troubleshooting steps. I have cleared cache using the storage screen in the settings menu. I've deleted the phone from the car's connection list. I've re-paired the phone to the car without giving permission for contacts or messages. Also tried to just do a simple reboot of the phone, as well as turning bluetooth off and back on. None of these have any effect on the connection issues once they start coming up.
I can take the car to Honda, but judging on the fact that my wife's phone works just fine in the car, I'm convinced that it is somehow an issue with the software on my phone. My phone is not rooted, and is currently running Android 5.1, S/W H81010o, Build LMY47D.
My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.
My hunch would be whatever the BT protocol is that's being used to pair the devices. Or possibly just an isolated hardware incompatibility. I'm on my second G4 (totally separate reason from BT), and neither has had issues with pairing or staying paired. Even if I were to pause or altogether stop playback of audio, the connection remains stable for me. I pair mine with a Sony BT speaker, a Kinovo receiver for streaming to my car stereo, and even a receiver attached to my Yamaha A/V receiver at home. No issues whatsoever.
For what it's worth: I use PowerAmp Pro when I stream, almost exclusively.
upyouratrix said:
My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.
Click to expand...
Click to collapse
The strange thing for me is that my wife's LG G4 (now 6 months old) works fine in my car under the same circumstances, but I've had 2 LG G4's of my own that essentially showed the exact same symptoms almost immediately. I'm leaning far more towards it being software, with whatever glitch not being present immediately after I factory reset but shows up within a week on my Google profile. My guess is that it's related to the phone related data transferred to the car since it stays connected just fine during media playback but disconnects soon after the media stops, but I can only block contacts to test that theory.

Bluetooth Guru for car connection

Hi, I've been having some fairly big issues with my in-car Bluetooth and phones. I have a 2013 Subaru WRX with the stock stereo which is made by Clarion.
I first started experiencing problems with it about 2 years ago: I would be driving along when all of a sudden my phone would randomly disconnect from my car while I'm talking, listening to music or just had the GPS running (or a combination of these). Oftentimes my car stereo will spaz out once it disconnects and will actually freeze (all buttons are non functioning, including steering wheel controls, power button, am/fm buttons, volume, etc) and take many minutes to reset the connection or it won't do anything at all (the stereo says, "please wait" or "paused" or will get hung on the song title that was playing when the phone disconnected) and my phone won't reconnect to it - I'll have to restart my car. Sometimes the stereo will reset and simply won't reconnect to my phone.
The kicker is that it's an intermittent problem, but still happens semi-frequently for periods at a time then it seems to get better. I've tried deleting my paired phone list in the car and on the phone, I've tried formatting my phone and nothing worked. I even brought my car into Subaru to diagnose the problem because I feel it's a car issue and they claimed it worked with their own phone which I feel is BS because they didn't want to fix it while the car was still on warranty, but that's another story! They said they couldn't fix it because they saw no problem (couldn't reproduce it) even though I provided them with video and pictures of it occurring.
This first started happening with my unlocked, stock, HTC One, m7 (currently running lollipop) . I thought there was a chance it could be related to an app or the OS but was not able to diagnose or isolate the issue. I just recently bought a Nexus 5x (marshmallow), unlocked, stock, thinking if it was the phone then this would fix the problem. It actually seems to have gotten worse with the frequency, however I've noticed that the phone is better at pairing with my car after the connection is lost. I still can't reproduce this on a consistent basis.
Can anyone suggest some possible causes and fixes? I'm hoping someone here is a Bluetooth Guru!

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