How to contact Google for replacement Nexus 5? - Nexus 5 Q&A, Help & Troubleshooting

I am not finding a link to contact them about getting a replacement phone for a possible defective one I have.

mobileboost said:
I am not finding a link to contact them about getting a replacement phone for a possible defective one I have.
Click to expand...
Click to collapse
You will have to call for RMA:
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=3244667

peteus said:
You will have to call for RMA:
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=3244667
Click to expand...
Click to collapse
thank you. I'm still trying to find out if the volume issue with the speaker is an issue or not that can be fixed.

Related

Broken or Used Nexus One

Does anyone have any broken or used nexus one for sale let me know as i am in desperate need for one.
fizzle101 said:
Does anyone have any broken or used nexus one for sale let me know as i am in desperate need for one.
Click to expand...
Click to collapse
LOL if you were so desperate you would buy one ;-)
Two identical threads in the same forum, huh?
RussianSolja said:
LOL if you were so desperate you would buy one ;-)
Click to expand...
Click to collapse
I already have one but i broke it, so i am looking for spare to fix it.
fizzle101 said:
I already have one but i broke it, so i am looking for spare to fix it.
Click to expand...
Click to collapse
look at your local craigslist
i have one
fizzle101 said:
I already have one but i broke it, so i am looking for spare to fix it.
Click to expand...
Click to collapse
we350z said:
i have one
Click to expand...
Click to collapse
ok. how much you selling it for?
Looking for a broken nexus one as well. Specifically the lower motherboard component and loudspeaker.
fizzle101, did you end up finding one? If so, do you have either of the components I need left over?
aberios said:
Looking for a broken nexus one as well. Specifically the lower motherboard component and loudspeaker.
fizzle101, did you end up finding one? If so, do you have either of the components I need left over?
Click to expand...
Click to collapse
i did find some parts from ebay a while ago but it was too expensive so i just sold the N1 and bought another one.

[Q] SIM Card Added - please reboot

Does anyone have these problem?
It looks that I am not the only one because there is thread over on Google groups.
Tx
Alterego said:
Does anyone have these problem?
It looks that I am not the only one because there is thread over on Google groups.
Tx
Click to expand...
Click to collapse
I have this problem too
Google doesn't answer me from last friday...
rockgazer said:
I have this problem too
Google doesn't answer me from last friday...
Click to expand...
Click to collapse
I've got the same problem. Nexus 5 sprint.

Is there a way to solve the yellow line?

I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Castore said:
I everyone, sorry if I ask.
I've bought a chinese OPO and I've seen that, at the bottom of the screen I've the "famous" yellow line.
Is there a way to fix it?
Thanks in advance.
Click to expand...
Click to collapse
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
@SidDev said:
does it stay every time ?? like even at boot
if yes replace the phone its hardware problem
no solutions for that.
Click to expand...
Click to collapse
I fear you're right.
Castore said:
I fear you're right.
Click to expand...
Click to collapse
I hope you are under warranty ?
if not repair it from local repair center .
@SidDev said:
I hope you are under warranty ?
if not repair it from local repair center .
Click to expand...
Click to collapse
Yes, I'm under warranty but I've bought the phone from China and I'm from Italy, only the ship cost will be more than the repair.
There's no place to repair a china phone here, nobody even known the phone
But it's a problem that has a lot of OPO and the manufacturer said that, they're good enough and, even N% has yellow screens...
But I'm really not happy with this phone, not only for the yellow line.
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
at least not 99%
Dzhedaj said:
There is no way to fix it, with usage and time it gets slightly better. 99% of phones have this, so you should not have bought the phone, if you think this is a deal breaker.
Click to expand...
Click to collapse
I didn't know that this kind of phone has this kind of screen. Obviously I never bought a phone with this defect.
I really never bought a phone even if I had known the state of Cyano 11s.
But it'd definitely my fault.
Thanks for the answers.
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
timmaaa said:
There's an entire thread dedicated to this. Try using a UV lamp (found at a nail salon) for ten minutes with the device turned off.
Please search before posting.
Transmitted via Bacon
Click to expand...
Click to collapse
I've seen the post but I've had not seen a solution.
Sorry if I asked.
Damir franc has a video on YouTube
Archipago said:
Damir franc has a video on YouTube
Click to expand...
Click to collapse
I have never had that problem

Replacement phone displays issue?

I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person
UPDATE: I just called Verizon for a replacement with no problems. Hopefully this new one has a fresh screen.
ironbesterer said:
I had to get a replacement phone because the volume button stopped working.
I don't know if it's just me, but it seems that the display on this new one is very washed out and had a pinkish tint to it... I don't know, it just doesn't look right.
Does anyone else have this issue, or is it all in my head? I am a picky person.
Click to expand...
Click to collapse
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
Sounds like a display panel issue to me. I would definitely beginning another replacement. I know its a hassle but I that would drive me nuts. I know if you're not happy with it you can have another replacement ship to you. I wouldn't wait too long though get it taken care of as soon as possible
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
ironbesterer said:
I'm just afraid that they will say since there is nothing wrong with it, they won't give me a replacement or that they will charge me for another one.
Click to expand...
Click to collapse
So what os did you end up getting?
dottat said:
So what os did you end up getting?
Click to expand...
Click to collapse
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
ironbesterer said:
Unfortunately, when I turned it on, it updated to 4.4.4. That's a bummer.
Click to expand...
Click to collapse
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
flyinj54 said:
I definitely call them and find out that information for sure. I'm sure if there's an issue with the phone that they'll send you another one free of charge. Just call and explain it to him. You don't know until you ask. Now it specially since you're on the newest firmware you can't root it I would definitely be exploring my options
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
ironbesterer said:
I may do that.
Also, I just now noticed, but the top of the display bleeds. So I probably will get a replacement.
Click to expand...
Click to collapse
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
maxpower7 said:
I would definitely get a replacement. This phone has the best LCD I've ever used on a mobile device. Colors are fantastic, whites are white, any there's absolutely no light bleed. It sounds to me like you have a defective unit.
Click to expand...
Click to collapse
I know it does. The screen on my last one was fantastic. I may call support next week and try and get a replacement. I do expect some hassle, though.

Oneplus one screen

Hello guys ,
Could someone tell me :
where could i buy a new screen close to the original or the original ?
joead2010 said:
Hello guys ,
Could someone tell me :
where could i buy a new screen close to the original or the original ?
Click to expand...
Click to collapse
There's genuine ones available in OP stores,but they're like ~180USD.Not worth it,imo.
You can buy fine/good quality replacements from any site which has 'em in reasonable price(~23USD),like eBay,Amazon etc or even from local repair shops.Avoid using Aliexpress,though.
Mr.Ak said:
There's genuine ones available in OP stores,but they're like ~180USD.Not worth it,imo.
You can buy fine/good quality replacements from any site which has 'em in reasonable price(~23USD),like eBay,Amazon etc or even from local repair shops.Avoid using Aliexpress,though.
Click to expand...
Click to collapse
Could you suggest to me one?
joead2010 said:
Could you suggest to me one?
Click to expand...
Click to collapse
https://www.ebay.com/itm/Black-LCD-...377836&hash=item1c6cf7fee6:g:ejEAAOSw6n5Xsop6
Mr.Ak said:
https://www.ebay.com/itm/Black-LCD-...377836&hash=item1c6cf7fee6:g:ejEAAOSw6n5Xsop6
Click to expand...
Click to collapse
thank you :laugh::laugh:

Categories

Resources