T-Mobile can't tell what phone I have - Nexus 5 Q&A, Help & Troubleshooting

On the account management page there is normally a picture of your model phone in use. Mine was showing a N4 yesterday. Today there's just a question mark. They have no idea about our imei range? Maybe after they officially launch it'll show up...
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trjcasper said:
Maybe after they officially launch it'll show up...
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yep

trjcasper said:
On the account management page there is normally a picture of your model phone in use. Mine was showing a N4 yesterday. Today there's just a question mark. They have no idea about our imei range? Maybe after they officially launch it'll show up...
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
It might not ever. I don't think my galaxy nexus ever showed up, I always saw a question mark. That image is completely meaningless anyway, I wouldn't worry about it..

Related

Trouble getting new update

Still haven't gotten the update. Has anyone else had trouble?
Sent from my ADR6400L using XDA App
Reboot your phone and use moble network,no wi-fi.
Sent from my Verizon 4GLTE HTC THUNDERBOLT
I've tried that a couple of times. It comes up saying its checking and then it just goes away without saying it didn't find it.
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DjunkD said:
I've tried that a couple of times. It comes up saying its checking and then it just goes away without saying it didn't find it.
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me too
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DjunkD said:
I've tried that a couple of times. It comes up saying its checking and then it just goes away without saying it didn't find it.
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Mother in laws phone is doing the same thing
Pull battery count to 30 reinstall try again....if your not oem stock on phone your wasting your time search other threads for help
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Still not getting it
Sent from my ADR6400L using XDA App
Still not getting it.
Sent from my ADR6400L using XDA App
Same issue here. I called both verizon and htc... they gave me the same answer. It is a roll out issue. Apparently because its in phases... whatever. My first tbolt came down fine; this is a replacement for a broken power button and now nothing. but at least I still have free tether! HA HA fail/win you decide.
Drop down to 1X and then search for it. Once you find the update, switch back to 3G/4G to expedite the download. Worked on my girlfriend's Thunderbolt.
akanatrix said:
Drop down to 1X and then search for it. Once you find the update, switch back to 3G/4G to expedite the download. Worked on my girlfriend's Thunderbolt.
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Click to collapse
I still have not gotten my Update yet.... How do you drop to 1x?
DjunkD said:
Still haven't gotten the update. Has anyone else had trouble?
Sent from my ADR6400L using XDA App
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Yep! i was rooted up until yesterday. While rooted I checked for & successfully detected it. But I rejected. Did a full backup using TiB and ROMManager first then unrooted. Now that I am unrooted, I cannot detect the update anymore. Been trying for 24hrs.
Just going to give up and reroot using the rooted update.
Verizon TBolt 2.2.1 - Unrooted (for now)
vargo911 said:
I still have not gotten my Update yet.... How do you drop to 1x?
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Click to collapse
dropping to 1X doesn't work for me. However, here's how you drop to 1X:
Dial *#*#4636#*#*
Then go to "Phone Info"
Scroll down and choose "CDMA Only" from the Drop Down. Note the setting before you change it so as to revert later on.
Good Luck and let us know if it works for you.
KaptainObvious said:
dropping to 1X doesn't work for me. However, here's how you drop to 1X:
Dial *#*#4636#*#*
Then go to "Phone Info"
Scroll down and choose "CDMA Only" from the Drop Down. Note the setting before you change it so as to revert later on.
Good Luck and let us know if it works for you.
Click to expand...
Click to collapse
Thanks Kaptain.. I gave it try and got nothing still. I'm planning on rooting soon but not just yet...
Call support and make sure the imei is correct for your device... That was my issue.
Sent from my ADR6400L using XDA App
same here... having hard time forcing the update. running stock.
rebooted, turned down to CDMA only, tried it all and doesn't work.
the first update a couple of months ago worked fine when i tuned down to CDMA only, but doesn't work this time.
KaptainObvious said:
dropping to 1X doesn't work for me. However, here's how you drop to 1X:
Dial *#*#4636#*#*
Then go to "Phone Info"
Scroll down and choose "CDMA Only" from the Drop Down. Note the setting before you change it so as to revert later on.
Good Luck and let us know if it works for you.
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Click to collapse
couldn't you just take off the battery cover killing your 3g/4g signal???
nrfitchett4 said:
couldn't you just take off the battery cover killing your 3g/4g signal???
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Click to collapse
Lol taking the battery cover off doesn't kill your 4G haha
Sent from my HTC Thunderbolt using Tapatalk!
Jacob9424 said:
Lol taking the battery cover off doesn't kill your 4G haha
Sent from my HTC Thunderbolt using Tapatalk!
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Click to collapse
haha, yes it does. If the battery cover doesn't sit properly, your 4g antenna doesn't work worth crap because it has contacts in it....
Reason why half of the extended battery covers don't work...
God I hope your other 3 posts are more useful...
My update came threw this morning. I am not sure if this is a coincidence but when my green light came on for a full battery charge the update came threw when I checked it .
Sent from my ADR6400L

Does anyone else's Google Search take too long to loaf?

It seems to take around nine seconds total for the screen to turn white, the search box to come up, and the keyboard to pop in. I seem to have plenty of memory. What most affects the speed of the search box?
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torchie said:
It seems to take around nine seconds total for the screen to turn white, the search box to come up, and the keyboard to pop in. I seem to have plenty of memory. What most affects the speed of the search box?
Sent from my Nexus S 4G using xda app-developers app
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Mmmm..fresh bread. This thread makes me hungry.
jayjay3333 said:
Mmmm..fresh bread. This thread makes me hungry.
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Click to collapse
Lol I'll take a loaf of wheat please.
Mine loads just fine. Just a second or two. I see you are on a 4G so maybe its because your ROM is missing the binaries that were recently just released.
Sent from my Nexus S using xda premium
Running the stock rom on a 9020t and I noticed straight away that loading up voice search does lag. Not as long as the op stated but there is a lag.
albundy2010 said:
Running the stock rom on a 9020t and I noticed straight away that loading up voice search does lag. Not as long as the op stated but there is a lag.
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Ditto. Not 9 seconds but definitely noticeable lag.
Sent from my Nexus S using xda app-developers app

How is your N5 Battery Life ?

how is your N5 battery life discussion ? when you turn on everything such as bluetooh on , NFC on, sync on, gps on, and brightness set to either 100% or to auto, I wonder how long is your nexus can get through since you fully charged the phone itself from 5-6am in the morning . can it last till evening 10pm if the whole day you use it for texting , facebook, instagram, chrome with 5 tabs minimum , youtube, mail, reading news, recording video and take a snap from the camera .
a humble experience from all of you will be highly appreciate guys.
p.s = the reason why I making this thread is to compare with how good the battery with moto x.
No one even has the phone yet.
zephiK said:
No one even has the phone yet.
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Sure they do... how else are people taking pictures to compare the N5's camera to the iPhone 5S??
tkoreaper said:
Sure they do... how else are people taking pictures to compare the N5's camera to the iPhone 5S??
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I should be more specific, I'm talking about ordinary people. The people taking pictures using N5 and comparing it to the iPhone 5S are media outlets who have had prior access to the device (or early access from Google).
And honestly if they DO have the phone then they cannot comment on the battery life because it'll take at least 3-5 days (given a week) for the battery to settle in. Not to mention, you won't be doing your daily things on the phone as you'll be busy setting it up with the apps you've used in the past/transferring data/etc.
zephiK said:
I should be more specific, I'm talking about ordinary people. The people taking pictures using N5 and comparing it to the iPhone 5S are media outlets who have had prior access to the device (or early access from Google).
And honestly if they DO have the phone then they cannot comment on the battery life because it'll take at least 3-5 days (given a week) for the battery to settle in. Not to mention, you won't be doing your daily things on the phone as you'll be busy setting it up with the apps you've used in the past/transferring data/etc.
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Nothing a little Titanium backup can't solve. By the looks of the other threads in the forum some people have had the device for a while... As early as the beginning of October. No point in shooting down someone's thread just because you have nothing to contribute to it.
zephiK said:
No one even has the phone yet.
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Funny I do and too early to tell.
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recklesslife85 said:
Funny I do and too early to tell.
Sent from my Nexus 5 using xda app-developers app
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Not meant to hijack the thread, but how do you like it in white? how's the look and feel?
recklesslife85 said:
Funny I do and too early to tell.
Sent from my Nexus 5 using xda app-developers app
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Cool , please kindly review the battery performance to us if you don't mind .
Sent from my XT1053 using Tapatalk
recklesslife85 said:
Funny I do and too early to tell.
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OT: I know this isn't the right place but...How is the back of the white N5? It get dirty fast? Could it turn yellow as someone said? :s
IT: It should take a week for the battery to stabilize, so the first real impression could come just in some days
namartlu said:
Not meant to hijack the thread, but how do you like it in white? how's the look and feel?
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Its lovely but so is the black I got both here but prefer the white.
The OS is the biggest change, a lot has changed in kitkat. Different ways to access different things and the app menu is completely different. Battery life I got near 3h 58 with 10 percent left from 82 percent and that's from restoring all my apps and more so I'm kinder hoping we'll reach 5h or a little more. Screen is beautiful but speaker isn't great. Though I'm comparing the speaker to a 5S which is pretty good.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 08:03 PM ---------- Previous post was at 08:01 PM ----------
Alfonso87 said:
OT: I know this isn't the right place but...How is the back of the white N5? It get dirty fast? Could it turn yellow as someone said? :s
IT: It should take a week for the battery to stabilize, so the first real impression could come just in some days
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Looks pretty white to me but that could change in time. Looks lovely and white right now.
Sent from my Nexus 5 using xda app-developers app
tkoreaper said:
Nothing a little Titanium backup can't solve. By the looks of the other threads in the forum some people have had the device for a while... As early as the beginning of October. No point in shooting down someone's thread just because you have nothing to contribute to it.
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Click to collapse
I have nothing to contribute? ...... you can't tell the battery life with having the device for less than a week.
This thread is just as pointless as the threads asking for the best ROM/Kernel or threads asking when TMobile will have N5?
I'm not shooting anyones thread but its just a silly question to ask when the phone was released just a little over 24 hours when only <1% of orders requested has been fulfilled. The only ones with the phones right now are media outlets or the individuals who ordered immediately and live in a close proximity to the point that they can have next-day shipping pretty much.
recklesslife85 said:
Its lovely but so is the black I got both here but prefer the white.
The OS is the biggest change, a lot has changed in kitkat. Different ways to access different things and the app menu is completely different. Battery life I got near 3h 58 with 10 percent left from 82 percent and that's from restoring all my apps and more so I'm kinder hoping we'll reach 5h or a little more. Screen is beautiful but speaker isn't great. Though I'm comparing the speaker to a 5S which is pretty good.
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 08:03 PM ---------- Previous post was at 08:01 PM ----------
Looks pretty white to me but that could change in time. Looks lovely and white right now.
Sent from my Nexus 5 using xda app-developers app
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3h58 on battery or sot ?
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banboy said:
3h58 on battery or sot ?
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Screen time it was 4h something on battery. Can only get better and won't have load of apps downloading this time. I'm happy so far.
Sent from my iPhone 5S using Tapatalk
recklesslife85 said:
Screen time it was 4h something on battery. Can only get better and won't have load of apps downloading this time. I'm happy so far.
Sent from my iPhone 5S using Tapatalk
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Are you able to get through from morning fully charge till 11pm ? What is the latest battery stats in the evening ?
Sent from my XT1053 using Tapatalk
banboy said:
Are you able to get through from morning fully charge till 11pm ? What is the latest battery stats in the evening ?
Sent from my XT1053 using Tapatalk
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Don't know yet. Will report tomorrow, got it at 11 this morning and let it run down download loads of apps and using it for calls and texts and more.
I think battery will be fine.
Sent from my iPhone 5S using Tapatalk
recklesslife85 said:
Don't know yet. Will report tomorrow, got it at 11 this morning and let it run down download loads of apps and using it for calls and texts and more.
I think battery will be fine.
Sent from my iPhone 5S using Tapatalk
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Thank you n I will the next day for your report my friend
Sent from my XT1053 using Tapatalk
Mine so far and should hit 6 hours hopefully. Plus I got Google now on which is draining the battery it seems. Its off now.
Sent from my Nexus 5 using Tapatalk
recklesslife85 said:
Mine so far and should hit 6 hours hopefully. Plus I got Google now on which is draining the battery it seems. Its off now.
Sent from my Nexus 5 using Tapatalk
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Hmmm not bad , you get through 11h , and Google now drain most of battery huh ? How do you know
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banboy said:
Hmmm not bad , you get through 11h , and Google now drain most of battery huh ? How do you know
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Google Search is Google Now. I've not used it so why would it drain. I've turned it off and its stopped draining the battery.
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recklesslife85 said:
Google Search is Google Now. I've not used it so why would it drain. I've turned it off and its stopped draining the battery.
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Sorry but do you know how to turn off Google search ?
Sent from my XT1053 using Tapatalk

Screenshot viewer

Maybe it's just late but I can't for the life of me remember the name of the apps that display your entire phone and you can just put the screenshot on it so you see the whole phone as well.
Is there one updated with the Nexus 5 and has the white earpiece?
KrazyAttack said:
Maybe it's just late but I can't for the life of me remember the name of the apps that display your entire phone and you can just put the screenshot on it so you see the whole phone as well.
Is there one updated with the Nexus 5 and has the white earpiece?
Click to expand...
Click to collapse
Have not found a app to use on phone, but this is available.
http://developer.android.com/distribute/promote/device-art.html
Try Phoneshot or ScreenMaker.
Dude I told u in the other thread its called device frame generater
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Anyone else notice this?

So I may have just not seen this for the last 3 months or something changed. Not sure if its been mentioned anywhere but does anybody notice anything different?
*my phone is completely stock
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laker666 said:
So I may have just not seen this for the last 3 months or something changed. Not sure if its been mentioned anywhere but does anybody notice anything different?
*my phone is completely stock
Sent from my Nexus 5 using xda app-developers app
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You installed a third party launcher.
Looks normal to me. What do you think is wrong?
Looks just like my setting screen..
Instead of making us guess how about you just come out and tell us what you think is different?
Sent from my Moto X
Is it the home setting? No one has a clue what you're talking about...if you want help, at least don't make the people trying to help have to think about what you're problem is.
I've never seen the home tab...maybe I just completely overlooked it
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mateopase said:
You installed a third party launcher.
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This.
laker666 said:
I've never seen the home tab...maybe I just completely overlooked it
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The best way to get help is by saying what the problem is.
Google is also your friend, not just mine and theirs.
I typed "kitkat settings" and this showed up on images.
Elite_Deforce said:
This.
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But I didn't...oh well makes sense know
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GUGUITOMTG4 said:
The best way to get help is by saying what the problem is.
Google is also your friend, not just mine and theirs.
I typed "kitkat settings" and this showed up on images.
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Yeah...I know. I've been around awhile....
Sent from my Nexus 5 using xda app-developers app

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