[Q] Issues with Email and Office365 - Nexus 5 Q&A, Help & Troubleshooting

Hello all,
I seem to have an issue with the email application and our Office365 hosted exchange server. The problem seems to be long period of idle will cause the app to lose connection with the server and the only way to resolve this is to delete the account and re-create it. Anyone else experiencing the same issue?
Jim

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So, I've had no problem with GMail on my Dash pretty much from the day I set it up. Pretty much the only thing I've tweaked is the setting for how often it checks my mail. But for some reason, about two weeks ago, I stopped being able to send mail. I can still receive messages, but I get a rather unhappy screen telling me that it can't find the GMail SMTP server, and asks me to make sure I have network coverage. I've got at least five bars, and I get the exact same result when I try to send messages via WiFi.
Before you ask, yes, I've got SSL turned on, and I also tried appending the traditional SMTP address (smtp.gmail.com) with Port numbers (smtp.gmail.com:587 and smtp.gmail.com:465), neither one of them made a difference. And I'm sure that smtp.gmail.com is the correct address to use, because I have the same address in my laptop settings and it has no problem with this.
Any idea what the cause is, or has anyone else experienced this problem?
I have the same problem. It worked fine for some weeks, but then suddenly stopped working.
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
Yup, i had the same thing happen, and deleting the account and re-configuring (I did it manually) fixed it.
tytnguy said:
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
Click to expand...
Click to collapse
Thanks a lot! That solved my problem!
Hey I am having this identical problem on my Hermes, and have already deleted and re-added the account once. It fixed it for a while, but then it happened again. Unable to send due to unable to contact SMTP, check connections etc..
Any further thoughts? I don't want to have to continuously delete and re-add the account..
I'm also experiencing the exact same problem. Has anyone found a solution?
I have this problem too, the microsoft fix won't install on my PDACorner 6.1 rom, does 6.5 fix it :~

no inbox sync with activesync + kaiser/stellar/tytnII

Hi,
I'm using an O2 stellar and I cannot get it to sync the exchange inbox no matter what I do. It will sync other folders without a hitch but flatly refuses to do the inbox.
The only way around this seems to be to have an exchange rule to move all incoming mail to another folder and then sync with that, which works but it's damned annoying.
A work colleague is having a similar problem and we have no idea what the common problem is other than the server.
Can anyone help?
Vista WMDC 6.1.XXX
O2 Stellar
Exchange server
<bump>
anyone else having this issue?
can anyone help?

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All day I have not been able to send gmail mail with K9 comes back with errors, but if I use the gmail app I can send?
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I am not running Droidwall or anything.
Also it works on WIFI but not on the Verzion network? I called Verizon and asked if they are having issues or blocking gmail port 465 smtp port...
I wonder if I froze something that would affect that??? Don't think so though.
Also I un-installed K9 and reinstalled it and it won't even setup gmail not connecting to server.
I wonder if gmail is having issues
Getting a SocketTimeoutException
I think it's a network problem between me and the mail server, or the mail server is down.
Anyone else having issues with gmail and k9 or even trying to access gmail pop
I tried to setup a gmail pop account in k9 and would not connect to the server.
Just for fun I also tried un freezing everything and still a no go.
Must have been Gmail because it's working this am.
I did not change anything just sent a test email and it works.
I guess no one else had this issue yesterday.
Does anyone here use K9? I thought about switching to something like aqua mail pro??? and I hate the stock gmail app. I freeze it.
kendive said:
Does anyone here use K9?
Click to expand...
Click to collapse
I use K9 but not with Gmail. K9's imap implementation is better than the stock email app.
-Chris

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