Hello All,
I have a strange issue in my HTC One S S3.
Sometimes it happens, that touchscreen stops reacting on any touch, there is no possibility to unlock screen, turn any app on.
What I can do, is to restart the device again. Sometimes it helps, sometimes I have to go to TWRP recovery, turning off the phone (when it is possible to do it) and turning it on again.
First time it happened about one month ago, one week ago I rooted the device but it doesn't help - still the same situation.
I did factory reset - without result.
Does anybody else had issue like mine? What could be the reason of such strange behavior?
Thanks in advance for your answers.
Nobody, really? So i assume I am the only "lucky one".
Related
Hey guys. I'm running NFSFAN 0111 on my CDMA Raphael, and I've come across the strangest problem. The phone had been freezing pretty regularly for a couple days and then it started resetting itself. Basically, I start it up and ~30 seconds later it vibrates (indicating the restart). Sometimes it even goes black and completely unresponsive to me pushing the power button. I saw a thread below with a similar problem (but it was completely gone), so my question is if this is a hardware problem or a software problem (since I'm running NFSFAN, not Energy). Also, I would update but I'm concerned that it will restart during the update and brick itself. Any suggestions? Thanks.
I've had this exact problem this past weekend... Automatically restarting and freezing...
I think it might be power/gps related.
I would hard reset and flash back to stock ROM , then flash back to NATF or whatever.
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
I think you should do a factory reset and then try the phone for a day whithout doing any changes to it. If it still restarts you should really send it back.
pjsmith said:
Hi,
After switching from my old trusty Desire, I'm beginning to regret getting the One s!
Anyone else having reboot problems? Mine hard restarts at least twice a day even if left completely idle (as it just has having been on charge for the last hour).
Wifi - Stays connected to access-points long, long gone. Was connected to my home according to the settings screen 5 hours after I left home. Data then stops flowing. Solution is to turn off and back on wireless.
HTC gave me a rather poor response. I have exactly the same apps (bare the new sense) on the new phone as the old, less even.
Anyone else having the same issues? I guess it's a software issue, but I want to return it if it's a faulty handset.
Thanks.
Click to expand...
Click to collapse
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
wayne850 said:
i have exactly the same problem. sometimes my device reboots without doing nothing. i had this on my black device and on my grey device after i gave the black one back. i contacted htc and the woman at the chat support just said it is a software problem and i should do a factory reset. to do that i should remove the battery (lol). because of that i think htc-employees are really unqualified.
same issue with wifi here.it stays a few hour connected without any problem. then it disconnects and doesn't reconnect.only if i turn it off and on again.It doesn't appear evertime wifi is on but it is annoying.i hope htc will fix this soon
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Click to collapse
Certainly sounds like we have the same issues. let's hope HTC are listening and fix soon.
I have also some reboots. I think at least twice a week. And always when the phone is on standby. I hope also that htc will fix this soon =)
Not only with phones, but look at Windows or games, they also have bugs at start, but with time most of them get fixed
Mine also only reboots in standby. In my pocket, on the desk, etc. It's never done it during use, and I do use it a lot.
WiFi problem is noted. An annoyance, but no deal breaker as long as I have the WiFi toggle on the home screen. Guess it will be fixed when developers get their hands on the kernel source.
Had the phone for one week come Friday, and had one shutdown (not reboot) this far, and that happened as I was surfing multiple tabs in dolphin. Guess the phone ran out of operating space and had to clean itself out in a bad way
Got mine today so will let you know.
Sent from my HTC One S using XDA
Had the same reboot issue since 2 days (at least once a day). I have the phone since 10 days. The last program I installed was "adfree". I couldn't use it as I have no root rights yet but didn't uninstall it. Finally I uninstalled it yesterday and no more self reboot since. Hope this helps.
I've had the reboot problem on several occasions. Twice the 'One S' has even got stuck in a reboot loop (after login the phone restarts as soon as I try to start an app or report the error). This problem seems to be related to some problematic app running in the background constantly restarting itself and not the actual phone or ICS.
SOLUTION (worked for me):
1) Reboot the phone.
2) When 'HTC One S splash screen' appears hold down 'volume down' to enter safe mode. (Note: If you hold 'volume down' while powering on the device you may end up in a different mode. Don't panic just choose 'reboot' or 'power down' by navigating with power button and volume buttons and try again.)
3) The text "Safe mode" will appear in the lower left corner of the screen.
4) Login and uninstall any app that may be causing problems. Reboot the phone and see if the problem has disappeared, if not repeat 1-4.
Hope it helps!
Just wanted to update this thread on my reboot problem. Since the OTA update the other day, I've not had a single reboot, yet. The wifi connection / disconnection problem seems gone as well.
this is happening to me as well. Once I turn on wifi/ wifi calling the phone searches for a network then freezes up and reboots.. it keeps rebooting until I turn off wifi. This all started for me when I got the OTA 1.78 update. No idea how to fix it. blah!
That's odd. I can confirm that since the update (more than a week now?), I've had only 1 reboot whilst in 'Dolphin'. I was getting them at least daily before even when not using the phone. It's reboot in standby. All my wifi issues have gone. Wifi now seems to work perfectly.
I use the phone quite heavily. I'm pretty convinced that the update has fixed or at least significantly improved the issues I was experiencing. Let's hope it didn't break thinks for others who were not having the issues in the first place!
<oh, and btw - I do use internet calling (only in the last week though since the update)>
Hi everyone,
My One S' screen has suddenly stopped responding to any touch. I've been running CM 11 M8 for almost 2 weeks.
The phone rebooted and after the reboot, the screen has stopped responding to any touch. The hardware buttons still work along with the soft keys. I tried clearing cache/wiping data/flashing another ROM but nothing seems to be solving the issue.
What are some other things I could try to fix this?
Any help will be appreciated! Thanks a lot.
Same Issue
benox said:
Hi everyone,
My One S' screen has suddenly stopped responding to any touch. I've been running CM 11 M8 for almost 2 weeks.
The phone rebooted and after the reboot, the screen has stopped responding to any touch. The hardware buttons still work along with the soft keys. I tried clearing cache/wiping data/flashing another ROM but nothing seems to be solving the issue.
What are some other things I could try to fix this?
Any help will be appreciated! Thanks a lot.
Click to expand...
Click to collapse
I just got the same issue, have tried factory reset, changed from stock to CyanogenMod (stable 10.2) and nothing's worked... It was working yesterday normally, performed a reset (via the options menu) to sell the phone, after reboot it stopped working. Has someone found the solution to this issue?
Hi, I've been using ViperS 5.1.2 for some time now on my Sensation XE, and it used to work great for me. But since a few days I've got this really annoying freezing problem and I just cannot find a solution.
The touch screen just freezes without any reason, sometimes after using the phone for half an hour, but most of the time within a few seconds after unlocking the screen. When it freezes, the screen won't respond to anything, also not on the back or home button. If I use the on/off button though, the screen will respond again for one or more seconds. This happens randomly; a lot of times I can't even unlock the screen properly, and the rest of the time I only get the screen working normal for a at most 10 seconds. This way it can take a few minutes just getting to the settings menu, for example. The phone does not report any error; after using the on/off button it just goes on where it froze. Also the phone reacts to tilting the screen. Or when playing a video, this just keeps playing normally. So it seems to be purely the screen itself...
I tried a lot to figure out what could be the cause of this problem: uninstalled a lot of recently installed or updated apps, checked the amount of free space/RAM, cleared cache, Dalvik, used nandroid backups to return to a previous (in the past good working) state, tried if removing the sd card would make any difference and finally flashed the rom again. All to no avail; the problem keeps occurring. At first, after trying out a possible solution like the ones I've mentioned, it looks like this did the trick. Sometimes the phone appears to work normal for at most half an hour. But then the problem occurs again, and will at that point occur at a high frequency.
I am out of idea's right now and am getting quite desperate. I need this phone to work properly badly, as I will go on my vacation in a few days and really need to be able to use some of my apps then. So I do hope somebody can help me out here? Any help would be greatly appreciated!
Does it do this while connected to the charger or usb.??
sent by v.konvict
v.konvict said:
Does it do this while connected to the charger or usb.??
sent by v.konvict
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Click to collapse
Yes, does not make any difference. I found today that the phone is now also acting strange in clockworkmod recovery touch, that's for the first time. Can't properly use the touch screen there either any more, only with hardware buttons. So now I guess this should really be a hardware issue. Maybe the phone is just dying...
Yess its a common thing for our phone to act that way while charging.... It has somtheing to do with its poor grounding. You can find threads to help u with how to solve it.
sent by v.konvict
Hi guys,
My girlfriend has a galaxy s6 running marshmallow. The soft keys are constantly flashing/blinking whenever the screen is turned on. This also causes the device to lag, draining the battery.
I've tried factory resetting the device, and running it in safe mode suggesting it's not software related.
I also installed the the app "Galaxy button lights" that allows the control of the lights, this does stop them flashing, but the device still seems to be running slowly.
Thanks for any advice in advance.
Hi did you find a solution to this as I am having the same problem. Power mode on stops the constant flashing but the phone still lags and it flashes when I charge my phone. My power button also phantom presses :/
I have the same problem. Did you find a solution?
Me too. Turning off the buttons seems to help... it drives me less crazy... but it still feels like there is screen lag. I think this started after I installed the last system update.
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
nhusby said:
One of my co-workers suggested that it may be caused by moisture inside the phone. I set it in the sun for a while, and the problem seems to have gone away.
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Click to collapse
This happened to me like 4 months ago, it hasn't "dried" till now However if i press hard on the lower left bezel - next to the app switcher button my phone works. I have a theory that the contact has become loose under the phone or so?
Hi, I have the same problem for a long time I installed a couple of firmware and the same thing on the factory software always happens, now I use custom rom and it works without problems, it means only on the factory versions I have a problem