Surface 2 Sleep of Death - Microsoft Surface

Not sure if this is the best place for this, but I've had the Surface 2 for about 48 hours now and have had at least 5 unexplained SOD experiences - i.e., tablet is in sleep mode but needs rebooting to wake up. Anybody else had this?
I've also had an issue where when I go into an Office RT app (e.g., Word) from the start screen the icons/text are in the tiniest mode possible - if I go into the resize option it says they are larger size. If I resize to medium and then to large I can get the large size back.
For the most part the experience on the Surface 2 is marvellous - but these seem like pretty serious bugs.

dgjl said:
Not sure if this is the best place for this, but I've had the Surface 2 for about 48 hours now and have had at least 5 unexplained SOD experiences - i.e., tablet is in sleep mode but needs rebooting to wake up. Anybody else had this?
I've also had an issue where when I go into an Office RT app (e.g., Word) from the start screen the icons/text are in the tiniest mode possible - if I go into the resize option it says they are larger size. If I resize to medium and then to large I can get the large size back.
For the most part the experience on the Surface 2 is marvellous - but these seem like pretty serious bugs.
Click to expand...
Click to collapse
Wow I guess you got a bad unit. Mine is perfect. My Surface RT had problems like this so many times that the microsoft store offered to give me a Surface 2 for free so I obviously took it.
I have no problems whatsoever with it.

You could try doing a factory reset, but if that doesn't fix the issues you should probably get it replaced.

dgjl said:
Not sure if this is the best place for this, but I've had the Surface 2 for about 48 hours now and have had at least 5 unexplained SOD experiences - i.e., tablet is in sleep mode but needs rebooting to wake up. Anybody else had this?
I've also had an issue where when I go into an Office RT app (e.g., Word) from the start screen the icons/text are in the tiniest mode possible - if I go into the resize option it says they are larger size. If I resize to medium and then to large I can get the large size back.
For the most part the experience on the Surface 2 is marvellous - but these seem like pretty serious bugs.
Click to expand...
Click to collapse
I had sleep of death this morning, the only way I could get it to wake up was to hold down the power button. I'm not sure what I was doing before I closed the lid. The only app I have installed is the olive tree bible app. I wonder if it similar to the problem the et had when you left the surface in desktop mode and closed the lid or put it in standby mode.

mattbeau said:
I had sleep of death this morning, the only way I could get it to wake up was to hold down the power button. I'm not sure what I was doing before I closed the lid. The only app I have installed is the olive tree bible app. I wonder if it similar to the problem the et had when you left the surface in desktop mode and closed the lid or put it in standby mode.
Click to expand...
Click to collapse
Haven't had it since Friday - maybe the updates that day sorted it? Anyway, all seems well for now...

I got same problem on Acer Iconia w510. It didn't happen in win 8. For me it looks more like a driver issue.
Sent from my C2104 using xda app-developers app

I had that issue. When I installed the firmware update the first time, I got a sleep of death but it didn't show up in Windows update anymore.
Then I kept getting SODs regularly, ie it'd die as soon as I closed the keyboard.
Did a quick refresh while keeping all data intact. Ran Windows Update and the firmware update still showed as not being installed so I installed that by itself first before everything else. Got all the other updates, it seemed fine for a bit but would SoD over night. Then there was a Skype update released the other day on Windows Update that seems to have fixed my SoD issue completely.

Related

*The* TyTN v1605 problems post...

Hi all,
Figured I should start a post with problems (in the quest for solutions).
I have had my v1605 from Vodafon for 3 days now and have found a few problems already. I have a replacement coming on Tue so will see what is fixed...
So far:
- keyboard back lights not working, matters not if the sensor is active or not. Vodafone replacing the unit as a result.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
- screen alignment wanders and as such I usually need to re-align the screen once a day or more. Seems always to drift left and slight lower than I am pressing.
- today screen items are locked and 'vodafoned', very annoying as I cannot show task list, owner info or lock status on the today screen. I hard reset the unit and reset it before the customisation happened and voila - the usual today screen items were back - but as a result I lost the vodafone dialer skin and the 3G symbol. I presume someone can ROM-hack to get rid of this restriction and look forward to it In fact, it would be perfect if the ONLY Vodafone customisations were the dialler skin, 3G symbol and theme.
- If you have a password set and hard-reset the unit it crashes when you are prompted for the password. Soft resetting it then skips the vodafone customisation.
- left softkey set to phone instead of calendar and no way to change it.
- no easy way to access Vodafone Live!
- camera quality pretty poor for a 2MP, no where near as good as the K750i for example. However, the K750i on its first firmware was pretty aweful too!
- when plugged into USB on computer - if you turn it off (so as just to charge) it will turn itself back on again shortly and commence another sync.
Other than these niggles, of which the today screen is the biggest for me, I love the TyTN. By far the best PDA/Phone I have owned to date!
So - over to you guys, does your v1605 have these issues or others, or none????
Rich
My slide out keyboard down't click into place on the left side the way the right does (and also the way the wizard does). It may not be a problem now but in the future, it may begin to wear and then it might affect the function of the keys??
Are they just swapping a unit for you or exchanging the whole package? How will you know if you get a brand new set? When I switched mine on, the call timers showed outgoing 40 seconds and incoming 45 seconds. I'm not sure if this is vodafone testing the units or it's not new.
Am told I am getting a brand new unit - will check call timers as they *should* be 0-0.
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
I do not see the "E" icon even in EDGE enabled areas. I even tried the HTC Wizard icon hack hack with no success:
http://www.htcwizardweb.net/node/191
'E' appears on my v1605
3G is awesome.
rakh1 said:
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
Click to expand...
Click to collapse
Thats great! was a bit worried that mine was a faulty unit. It does feel solid when sliding. It was just the lack of the "click" that bugged me.
Anyone else who received their unit had timers showing calls made and received from it? Its probably vodafone testing it. The unit is too new for any refunds/refurbs to have been made.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
My unit has this issue and I hope my next unit which is a brand new replacement that comes on Tuesday doesn't have this issue. My unit it is only the O that has problem which is getting better over time. I called them and they was more than happy to get a brand new unit to get sent out just want a perfect working one in my 14 day period so fingers crossed will keep you updated.
xxnoelziexx said:
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
Click to expand...
Click to collapse
Do you also feel a click only on the right when you slide open the keyboard? Let us know how you get on with the new unit.
Don't feel no click at all. Will keep you all updated.
UPDATE:
New unit turned up - keyboard lights now work as expected.
Still only a right side click on the keybard - so it must just be the way it is.
Today items:
Fix posted here: http://forum.xda-developers.com/viewtopic.php?p=329204#329204
Hope that helps - Rich
Hi guys
Peter .. the guy that got his VPA Compact III two days after me as sent it back on the 14 day returns .... He was concerned about stability. He's always struggled to come to terms with WM stability which I can understand ... so he's off back to palm and blackberry.
From my point of view - I've had one hang during operations which still worries me (I left it at the today screen fine ... and 30 mins later I noticed backlight was completely off and it was utterly un responsive - wouldn't respond to incoming calls). It also hangs occassionally of soft reset or power on (from a complete power off). It usually comes up fine on a subsequent soft reset.
I'm waiting for HTC to call me back so I can raise this as a call. It seems to happen regardless of today plugins being active (I disabled all) - I have also rebuilt with 4 phases of Sprite Backup to restore from - and the problem hasn't gone away.
I suspect it is firmware / software as opposed to hardware .... fingers crossed.
Aside from that I love it as a device .... I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body (right hand side). I thought it may be a crack but I'm pretty sure it's just where the plastic moulding was finished before painting. If it's not cracked I'm not bothered.
You can change the WM5 softkeys with Tweaks2k2.
One thing to remember is that rather than use the phone executable, the device originally used a :MSC call. Once removed you can't put it back with Tweaks2k2. It's not an issue because a normal link to phone is fine. If you want Calendar ... then use Tweaks2k2 to change it.
My keyboard works fine ... no sticky keys. Peter had one or two on his.
Paul.
I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
Click to expand...
Click to collapse
No hangs here yet.....using it a lot with skype, camera, etc...
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Click to expand...
Click to collapse
Yes - same here...
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
Click to expand...
Click to collapse
I've not had this happen...
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body
Click to expand...
Click to collapse
Same here - but very feint....
Rich
Hi Rich
What are you running at the moment ?
I'm try to find out what is different between my build and yours so I can narrow down possible cause of hang.
Paul.
By the way ... my build is :
So far I have SBSH iLauncher, HandyMenu, HandSwitcher, Legato Mahjong, Billiard Master 3, Bubbleshooter, PDA Mill GameBox Classics, BeJewelled 2, 1-Calc, Phatnotes, PIEPlus, Avantgo, CO2005, Clearvue Office Pro, CPL6, FW2006, imov Messenger, NewsBreak, Resco Explorer (without the Resco Today Plugin) 5.40, Resco PhotoViewer, SBSH Pocket Breeze and Pocket Weather, Skype 2, Sprite 5.1, Tweaks2k2, PI2005, FlexMail 2.2, FlexWallet, Cabinstall, Cruxview - all installed on the MicroSD.
Aside from an apparent hang on startup last night which scared me .... I thought I'd need to hard reset but it eventually sorted itself out ... hopefully it is s/w related .... it's all going well. Did a video call with Peter last night which was fine ... first I've done and picture quality not great but usable.
3G is active and working very well. Switches mid call to 2.5g if signal drops to much, but you don't get a chattering issue (i.e. where it regularly switches between the two).
Drove from Hook to Kent with CPL6 and BT GPS yesterday and that was flawless.
Have four phases of Sprite Backup - Different levels of build - so I can decide how far back to go in the event of problems.
Circa 28 mg of program memory following sof reset
Circa 31 mg of storage memory
PB is loading PI Calendar / Tasks / Messaging / Phatnotes / Pocket Weather.
Can someone help me with my wifi problem please. I can get connected to my network ok but IE will not show any pages, it just says wrong settings. I am connected with good signal strengh and thought that i would be able to surf when on my own home network. Most of the time it serches gprs and 3g then shows the error. An idiots step through guide would be helpful. I have searched for hours but came up blank. I also need a walkthrough on how to configue vodafone MMS settings as I cant get that to work either. Customer services isnt much good as the dont really know this device yet. Thanks in advance.
Hey Paul,
I have only the followinig intalled over the base v1605:
skype2
PHM Registry Editor
Microsoft .NET CF 2.0
Aspecto Software WiFiFoFum
Handmark Monopoly
That's it......
Rich
new unit arrived and the sticking key issue is gone thank god. I hve a few things installed now and the phone is running great. I installed agile messenger beta a few minutes ago as no msn client is in the vodaphone rom and the phone looked like it crashed then a few moments later it signed into msn.
1 thing I have noticed is if I mute the volume so I get a x sign near the volune if I click around I.e start menu and click around the operating system I can hear a clicking noise. could someone else test this 4 me I am currently in a quiet room.
also noticed when using pie with keyboard slid out my view will sometimes change from landscape to portrait view and then back to normal which is strange. I am sure my faulty device did this whilst just using the operating system in general use. shed a bit of light to what I have just found is that I just put the phone down open on the case it comes with and the same thing happened it must have something to do with the magnetic metal in the case effecting the phone causing it to rotate lol well that's what I think.
No clicking sound when I mute mine. Haven't really played around with mine yet. Will install everything once I get my microsd card.
Does your phone's keyboard click into place when you slide it open and is it right side only or both? Also did you check your call timers? Are they zero or has calls been made before receiving it?
Just got my TyTN
and all i got was a lousy keyboard..
got the bad keys on my unit. Waiting for response from HTC distributor, but they halted all sales of it until resolved. There are a lot of phones with bad keyboard.
But apart from that it seems to work fine - like the Jasjar in a smaller package.
But I liked the keyboard on my I-mate k-jam a lot better.
My first one had a few keys that weren't great, t, del and spacebar. This one is good for the keyboard. But....my screen is loosing calibration all the time again which is why I was given a replacement. Moves so that it is totaly unusable! Is anyone else experiencing it? If you are not is it a Voadafone one or something else. I've told Vodafone that I'd like another one out of a different batch and they said that they will extend my exchange period for a couple of weeks until some new ones come in. Might call HTC to see if it is a known "feature". Other than that I'm still totally happy with the device and it is much better at memory handling thn the Exec ever was, It never seems to drop below 22mb of program memory after having opened and closed programs for a clouple of days. The exec would have dropped to 17 by the end of the first.
Phil

Just a couple of observations that might help others out.

Hey guys,
This forum has been wonderful for me so I thought I would pass along my own personal experience with a couple of items.
First 'the Clip' case - great - I love mine. For those that have had concerns about the main home/back/menu/search buttons not being lighted, the clip is perfect for helping to find these keys. If you insert your tablet camera up (not upside down to uncover the usb port), the right hand clip is the perfect tactile way to find menu (just above) and back (just below). A good way to navigate these buttons in darker settings.
Second - the static/hissing/white noise problem people have experienced. I know several people have indicated it is a hardware problem and to replace your tablet, that was not an option for me as it did not start until after the 30 day return period. I have found, however, that if you set your screen to NEVER sleep and instead use the power buton to put the screen to sleep, it cuts down on the occurences significantly. Additionally, if it does happen (it has happened twice in the last week), it recovers for itself. You get the noise for ONLY the existing sound that is supposed to be playing and the next sound (whether it is a feedback sound, a notification, etc), it will have corrected itself. At least that's what my experience has been.
To all the developers out there (and especially roebeet) - thanks for everything, I love this tablet due to your hard work. I am running TnT lite 4.2.5 and am very happy with it.
how do you get the screen to never sleep?
Go to settings, display, screen timeout and set to never.
dwebww said:
Second - the static/hissing/white noise problem people have experienced. I know several people have indicated it is a hardware problem and to replace your tablet, that was not an option for me as it did not start until after the 30 day return period. I have found, however, that if you set your screen to NEVER sleep and instead use the power buton to put the screen to sleep, it cuts down on the occurences significantly. Additionally, if it does happen (it has happened twice in the last week), it recovers for itself. You get the noise for ONLY the existing sound that is supposed to be playing and the next sound (whether it is a feedback sound, a notification, etc), it will have corrected itself. At least that's what my experience has been.
Click to expand...
Click to collapse
I understand you in regard of this XD i've been having this sound problem, but bought mine overseas (i'm from Chile) and my brother threw the boxing into the trash, so doubt that there is a cheap way to replace mine .
Do you prefer some ROM in particular? Now i'm toying with VEGAn 7, but i can't play more than 2 or 3 mp3 songs without getting sound off, i'll try your "fix" to see if the situation improves
webman418 said:
Go to settings, display, screen timeout and set to never.
Click to expand...
Click to collapse
hmm.. I guess VeganTAB 5.1.1 doesn't have that option.. bummer..
i had to change the tablet language to english to find that option for some reason

Touchscreen issue (bad grounding)

When I put the device on to any insulating surface such as pillow/bed/couch/table I cannot normally operate it. Touch is being interrupted very frequently. This means in practice that I unintentionally press links while sliding through web pages, it is impossible to organize icons (since icon is dropped quickly), pinch-zoom is difficult, unlocking the device is hard, when text-typing it often doubles the letters etc.
Problems goes away as soon as I plug the charger, or take the device in my hand. This looks to me like a grounding issue, which was annoyingly present in some of OnePlus One and Nexus 7 devices in the past. Desperate users were hoping for a software update to solve the issue but it never came out.
Is anyone else experiencing similar problems with Mi 4c? I also tried flashing different MIUI versions, nothing helped.
Here is a video demonstrating the issue (you can enter hardware test menu by calling *#*#64663#*#* and try it by yourself):
I tested, mine is ok
I never really use my phone that way but out of curiosity, I tested it. Can confirm, issue is there. Touch screen goes crazy when scrolling facebook posts, chrome browser, possibly anywhere until I lift the phone up.
Just noticed that I needed to tap and scroll up/down harder than I used to otherwise I would miss it and the scroll would stop halfway through and will tap on whatever it is on the screen when it stopped.
Basically when I don't tap hard enough when doing the scrolling gesture, that's the time that the touchscreen goes crazy
works proper at my mi4c
I had the exact same problem. It is a defective screen. The problem started appear for me after 3 days of use, so I returned it to the store for an immediate exchange. I am not sure if you are in China or not, but if you are, you can just walk into the store and get a new one on the spot.
for me works perfect
Works ok on mine
Works fine here...
I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested
Stenudd said:
I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested
Click to expand...
Click to collapse
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
andrazek said:
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
Click to expand...
Click to collapse
Thank you, I'll try those.
---------- Post added at 09:56 AM ---------- Previous post was at 09:20 AM ----------
Mine is working as expected as well
found solution(the grounding problem is still a thing but this makes it less of an ass)
1) root the phone or just use the developer rom from xiaomi
2)then install Pimp my Rom from google play and grand root
3)go to tweaks-> touch-screen & display-> multi touch amount
and put it on 5.
Hello,
Yes. As a proud owner of one (unfortunately defunct cause I dropped) nexus 7 2013 I can confirm that the behavior is the same... Definitely a grounding problem.
When you leave the phone on a pillow or couch without holding it,bthe screen response is erratic. When you hold it or attach charger.. No problem.
Still beautiful device (the 4c), especially for the price. Snappy.
And smiu is very good made. (not a fan of miui roms...)
This happens only on 16gb version? What about using a plastic case? Does it solve the issue?
Ydraulikos said:
This happens only on 16gb version? What about using a plastic case? Does it solve the issue?
Click to expand...
Click to collapse
I have the 32/3. Same behavior. Not tried wit a case..
i have also found another touchscreen problem, multitouch on sides doesn't work, here the video
https://www.youtube.com/watch?v=uPC7Z2ploxc

Touch screen sensitivity

Hello. I have an Nvidia Shield tablet k1 on lollipop 5.1.1. Everything is great about this tablet except the touch screen. It is really sensitive. Also, when I am scrolling, it "jumps" and goes faster than I actually scrolled. It scrolls faster than it should. I found this thread on xda. It helped a little with the being too sensitive issue, but scrolling is still really weird. This is my second device since the first one's micro sd card was defective. They both are like this. Is there anything I can do, or do I just have to deal with it?
http://forum.xda-developers.com/shield-tablet/general/adjust-touchscreen-sensitivity-t2963326
I was opening a thread with this exact same issue. I'm not on stock though (using the latest CM12 nightly), so I don't seem to have the 'Sensor Calibration' option.
Also the touchscreen seems to register a touch even when the finger is not touching the screen.
On the other hand, if I scroll a very small distance (like 0.5 centimetres) the list I'm scrolling doesn't move at all. This doesn't happen on other devices such as my Nexus 5 and Nexus 7 and is very annoying in some cases (some games, or moving the cursor for keyboard input).
I'll try to record a video of this behaviour.
What can we do to fix this?
Update: found a video (not mine) showing the issue I'm talking about: https://www.youtube.com/watch?v=08uPtusOJHQ
anyone else with this issue?
I also have this issue on/off sporadically on stock rom.
I'll be scrolling and itll jump back the opposite direction
Its like it looses track of the touch then catches it again.
It's irritating as my S5, Nexus 2012 have no problems scrolling smoothly.
I don't recall the original shield i tested in store to have this issue either.
Currently having amazon ship me a replacement to see if its just limited to the one I received. (QA issues)
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
variance said:
Calibrating screen might fix the issues: go to About in settings and tap on model number until the calibration screen comes up. then hit calibrate. don't touch the screen then when it asks to reboot, reboot.
Click to expand...
Click to collapse
Did it fix the issue I posted the video about? I'm on Cyanogenmod now so I don't have the option to calibrate the screen, but I would consider going back to stock if it fixed this issue...
Calibration doesnt help at all , same issue at brand new k1. Nvidia says thats normal functionality lol
Yeah, very normal for a gaming tablet which would require precision...
Not trying to take up for this thing but I haven't had the first touch screen issue with it . so maybe not all is affected?? I've tried to replicate the issue but just can't everywhere I touch and slide is smooth
You mean it doesn't "jump" like the OP said? I don't seem to have that issue either.
I'm more concerned about the touchscreen's precision, as shown in the video.

All issues Android 10 update xz2 compact

I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update ?
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
A factory reset is not enough , try software repair using Sony companion
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
veverone said:
I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
Click to expand...
Click to collapse
Wifi is often lost and quickly reconnects
fingerprint sensor isn´t as sensitive as it was before
battery drain is bigger than before
bluetooth pairing with tablet doesn´t work properly...being paired: YES, but no connection at all...tried three different tablets...bluetooth headphones work!
The camera application is crashing when I take photos.... :crying:
I really haven't faced any of those issues. The fingerprint is the only things that have become laggy, the phone is louder now when playing music, camera works great even with unlocked bootloader.
You should try to do a clean install with newflasher my phone is even rooted and works great.
carloszf said:
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
Click to expand...
Click to collapse
Scratch that... I am experiencing all the issues from OP's post. It is especially severe when trying to use two apps at the same time in split screen.
Sony mobile engineers answer my bug report
Android Beam doesn't work (transferring files by touching two phones with NFC).
Nothing works on this phone any more!
I will never buy another Sony phone and surely I will advice others against buying such sh*t.
------------------
I contacted the Sony support in my country and they said "the download must have been corrupt" and I "should try to reinstall" via the Xperia companion (some kind of desktop app).
Mind boggling is the fact that this answer comes "directly from Sony engineers".
Now... I guess it is clear for everyone why they f*ucked this phone so bad. Their engineers think that a corrupt file can 1) be installed successfully 2) cause all these bugs...
Hamzakovsky said:
A factory reset is not enough , try software repair using Sony companion
Click to expand...
Click to collapse
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
veverone said:
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
Click to expand...
Click to collapse
The only brand who has this crappy issue is Sony ! Companion fills all the missing files or damaged files .. during the ota download and installation sometimes things go wrong
For everyone reading this thread: there is no such thing as instalation with corrupt or missing files.
All files in today's IT world are uniquely identified and double checked after download.
Their answear is only a way of not telling us that they f*cked up this + they think that we are stupid. Some of us might be fooled by this, but surely the majority won't be.
We have primarily the camera issue, a reboot resolves it temporarily.
Anyone managed to fix these issues with a fresh Sony companion install?
52.1.A.0.618 here. Fingerprint is slower and the battery drains faster while screen on. (Standby and deep sleep are both ok). Everything else is the same as Pie, at least for me.
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
I have to add my voice to this thread, short as it happily/sadly is. Since the update I've experienced a number of issues: Fingerprint scanner is less sensitive and sometimes doesn't work, the wake-up procedure is strange, in that the icons will appear before the background loads and even though I have security set to not show notification details on the lock screen, they'll reveal for a split second before waking up to the home screen, the camera is unreliable, the timer app doesn't reset or dismiss when appearing on the notification bar..
It's the first time I've ever emailed Sony Support on what was (and I hope still will be) my favourite ever phone. They of course just tell me to factory reset. Such a shame and I hope they fix it.
majorwedgy said:
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
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I'm having the same issue. Not sure what is wrong. I have not factory restored my phone. That is ridiculous
I also add the bug of Google Assistant in Stamina Mode:
I always keep It disabled when long press home button, but when Stamina Mode turns on, Google Assistant switches on again automatically although in settings shows that is off.
wow its been 2 years since I bought the XZ2C, had issues with the wifi and data so I went back to android 8.0, and use it for O2 priority only. Came back to see if android 10 fixed the problems. Disappointing.
I am not surprised at all that Sony still hasn't fixed any of the issues.
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
tyrael11 said:
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
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there are still a lot of vital features that were bugged in android10 and i´m not sure they´ll be adressed in the near future.

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