screen artifacts - AT&T, Rogers HTC One X, Telstra One XL

Hey,
Just got my HTC One X (the AT&T american version) a couple of weeks ago and I'm having some problems with the screen, the same as the youtube video "HTC One X screen artifacts" (sorry, the forum doesnt allow me to post the link)
I read somewhere that the only way to fix it is getting a new one, or updating my phone firmware to 1.29 or above.
I'm trying to update it, but I'm still having those strange artifacts on my screen.
Does anyone know how to do it manually? Without using the phone screen, only the computer.
Thanks

tottag said:
Hey,
Just got my HTC One X (the AT&T american version) a couple of weeks ago and I'm having some problems with the screen, the same as the youtube video "HTC One X screen artifacts" (sorry, the forum doesnt allow me to post the link)
I read somewhere that the only way to fix it is getting a new one, or updating my phone firmware to 1.29 or above.
I'm trying to update it, but I'm still having those strange artifacts on my screen.
Does anyone know how to do it manually? Without using the phone screen, only the computer.
Thanks
Click to expand...
Click to collapse
U can always RUU your device for the latest firmware...
but then if you have SUPERCID make sure u have SOFF as well cause if not your device will get bricked..
so download a Rom Upgrade Utility and the update your firmware.
BUT since you say that you have just bought the phone (no offence) assuming you haven't achieved SOFF your best course will be to send it to the HTC center in your city it should be in warranty since its new.

I got it in America, but I live in Brazil.
Don't know if they have a assistance over here.
I'm gonna look for this.
Thanks a lot.

tottag said:
Hey,
Just got my HTC One X (the AT&T american version) a couple of weeks ago and I'm having some problems with the screen, the same as the youtube video "HTC One X screen artifacts" (sorry, the forum doesnt allow me to post the link)
I read somewhere that the only way to fix it is getting a new one, or updating my phone firmware to 1.29 or above.
Click to expand...
Click to collapse
Screen artifacts were a known issue on the quad core Tegra3 One X (ENDEAVORU), but I haven't heard anything about this for the dual core S4 EVITA (which the AT&T version is). And the firmware number you refer to also does not apply to EVITA.
What you are experiencing sounds like a hardware issue. You can try to RUU as previously mentioned. But I don't think it will solve your problem. Is the phone modded? S-on or s-off, bootloader locked or otherwise, SuperCID? What is your current hboot and firmware version?
And since you have a US version, I do not think you will have warranty coverage in Brazil.

Related

[Q] HTC Desire S - Vodaphone UK Android 2.3.5 & Sense 3.0 update?

Hi there, I currently own an HTC Desire S, the information for it is below:
Android version:
2.3.3
HTC Sense version:
2.1
Software number:
1.28.401.1
Operator name:
vodaphone UK
I haven't yet recieved the Android 2.3.5/Sense 3.0 update. I have tryed searching for updates and checking in using that checkin dial code. I'm just wondering if there's anyway to install this official update onto my phone with minimal risk? I've looked around the forums but can't find exactly what i'm looking for (or I just can't find it!).
Thanks!
I think that you have got the same software version 1.28.401.1 that I had until recently.
I would like to have used to OTA update route but basically got tired of waiting.
I believe that the OTA update was targetted (certainly at first) specifically at those people who already received the previous (troublesome) update to 1.47.
I believe this explains why we didn't get the update.
I loaded the RUU_Saga_S_HTC_Europe_2.10.401.5_Radio_20.4801.30. 0822U_3822.10.08.04_M_release_219480_signed from the development section here and it works a treat. No problems.
The only thing that puzzles me is that my phone is very definitely unbranded and not operator locked, whereas you mention Vodaphone. (If your phone was locked to Vodaphone I would have expected a different software version).
Anyway, if your phone is unlocked like mine, I would certainly recommend using the RUU.
- Steve
fasty said:
I think that you have got the same software version 1.28.401.1 that I had until recently.
I would like to have used to OTA update route but basically got tired of waiting.
I believe that the OTA update was targetted (certainly at first) specifically at those people who already received the previous (troublesome) update to 1.47.
I believe this explains why we didn't get the update.
I loaded the RUU_Saga_S_HTC_Europe_2.10.401.5_Radio_20.4801.30. 0822U_3822.10.08.04_M_release_219480_signed from the development section here and it works a treat. No problems.
The only thing that puzzles me is that my phone is very definitely unbranded and not operator locked, whereas you mention Vodaphone. (If your phone was locked to Vodaphone I would have expected a different software version).
Anyway, if your phone is unlocked like mine, I would certainly recommend using the RUU.
- Steve
Click to expand...
Click to collapse
Thanks very much for your reply.
Yeah, unfortunately my phone is in fact locked to Vodaphone, and I couldn't find the equivalent update that you listed for unlocked phones.
i have a vodafone as well on the same firmware and never got it.
from what i hear the update was pulled due to instability so if you didnt receive it already i very much doubt you will untill a new version is released.
i gave up waiting and went to endymion 3.5
Biogeneric said:
Yeah, unfortunately my phone is in fact locked to Vodaphone, and I couldn't find the equivalent update that you listed for unlocked phones.
Click to expand...
Click to collapse
Are you sure it's locked?!
I thought that software version was for the generic european unlocked version.
Someone else help me here - can the same software number apply to both operator locked and unlocked phones?
fasty said:
Are you sure it's locked?!
I thought that software version was for the generic european unlocked version.
Someone else help me here - can the same software number apply to both operator locked and unlocked phones?
Click to expand...
Click to collapse
i can confirm the htc euro ruu DOES NOT WORK ON VODAFONE BRANDED DEVICES. it bricked my phone and took a whole lot of work to downgrade back to the old hboot to get it working again. the only way to install this version on a voda desire s is via goldcard.it will just give you a cid error and brick your device
djisgod said:
i can confirm the htc euro ruu DOES NOT WORK ON VODAFONE BRANDED DEVICES. it bricked my phone and took a whole lot of work to downgrade back to the old hboot to get it working again. the only way to install this version on a voda desire s is via goldcard.it will just give you a cid error and brick your device
Click to expand...
Click to collapse
Completely agree, great care needed !
But my point was, the software version1.28.401.1 reported by Biogeneric appears to be the same as I had until recently on my unbranded phone.
I thought that if his phone was locked to Vodaphone, wouldn't it have a different software number? Or can the operator lock the phone to their network without changing this software version away form the "generic" one?
- Steve
I'm with Vodaphone, and it says my network is "vodaphone UK" so i'm assuming it's locked! How am I supposed to find out without putting a different networks Sim in?
Biogeneric said:
I'm with Vodaphone, and it says my network is "vodaphone UK" so i'm assuming it's locked! How am I supposed to find out without putting a different networks Sim in?
Click to expand...
Click to collapse
Mine (which recently had the same software version and in NOT operator locked) simply says the name of whatever SIM card you insert.
I suspect your phone may be unlocked, but I'd like feedback from a more experienced developer before suggesting that you load the RUU! We don't want any nasty accidents
By the way, I've just loaded RUU for 2.10.401.8 and it's looking good so far...
Okay, I tried putting in an Orange sim card and setting the network to Orange and it appears to all work (well, I had signal on it, and the network was stated as "Orange"). So i'm assuming my phone is in fact unlocked then?
If so, great news! Am I all clear to update to that unlocked version then? Anyone got a link to the newest one? (Not any mods etc. just the standard update!).
Thanks all!
Biogeneric said:
Okay, I tried putting in an Orange sim card and setting the network to Orange and it appears to all work (well, I had signal on it, and the network was stated as "Orange"). So i'm assuming my phone is in fact unlocked then?
If so, great news! Am I all clear to update to that unlocked version then? Anyone got a link to the newest one? (Not any mods etc. just the standard update!).
Thanks all!
Click to expand...
Click to collapse
I believe that the most recent RUU is RUU_Saga_S_HTC_Europe_2.10.401.8_Radio_20.4801.30. 0822U_3822.10.08.04_M_release_225161_signed.exe
in the "Shipped Desire S ROM Collection" :
http://forum.xda-developers.com/showthread.php?t=1002506
I loaded this last night and not experienced any problems so far.
Be warned that this will wipe all existing data on your phone, so make sure that you have got everything saved. In some respects, this is a good thing because you are sure of getting a completely fresh install.
I can't see any reason why this shouldn't work for you, but I wouldn't feel bad if you got a second opinion
-Steve
fasty said:
I believe that the most recent RUU is RUU_Saga_S_HTC_Europe_2.10.401.8_Radio_20.4801.30. 0822U_3822.10.08.04_M_release_225161_signed.exe
in the "Shipped Desire S ROM Collection" :
http://forum.xda-developers.com/showthread.php?t=1002506
I loaded this last night and not experienced any problems so far.
Be warned that this will wipe all existing data on your phone, so make sure that you have got everything saved. In some respects, this is a good thing because you are sure of getting a completely fresh install.
I can't see any reason why this shouldn't work for you, but I wouldn't feel bad if you got a second opinion
-Steve
Click to expand...
Click to collapse
Okay thanks very much! I'll try updating it via that ROM tonight - hopefully I won't brick it!
Does anyone know if updating the phone using this method voids the warranty?
Also, how do I actually install that update to my phone? Seen a few tutorials scattared around but some are for different things and I don't want to mess it up! (Easiest/quickest method please, if there is one ha!)
Thanks a lot for your help Steve!
Biogeneric said:
Okay thanks very much! I'll try updating it via that ROM tonight - hopefully I won't brick it!
Does anyone know if updating the phone using this method voids the warranty?
Also, how do I actually install that update to my phone? Seen a few tutorials scattared around but some are for different things and I don't want to mess it up! (Easiest/quickest method please, if there is one ha!)
Thanks a lot for your help Steve!
Click to expand...
Click to collapse
I expect that doing almost anything other than the "official" OTA update theoretically voids warranty. But perhaps more important, if it all went horribly wrong, could anyone detect that you were fiddling with it
If you returned a phone rooted or S-off, then it's asking for trouble.
The discussed RUU is a signed update that does not invoke S-off or root the phone so should not create an "obvious" problem.
The way I updated my phone was as follows:
- I already had HTC Sync installed on my PC
- Fully charged phone
- Downloaded the RUU file to folder on hard disk
- Temporarily disabled my antivirus
- Temporarily disabled standby power saving option on PC
- Connected the phone as normal and selected the option on phone to do Sync
- I let the phone completely finish sync
- I ran the RUU on the PC and followed the simple instructions.
- It took about 10 minutes with no user intervention required.
I don't know if the whole HTC Sync thing is necessary, it was on my PC anyway and the procedure has worked OK for me.
I can now confirm this has all worked for me. no problems so far!
Thanks for all your help fasty! Very much appreciated.
Biogeneric said:
I can now confirm this has all worked for me. no problems so far!
D
Click to expand...
Click to collapse
Great news! Be sure to thank "Football" because he is the one that has done the hard work making these ROMs available.
Hi not sure if posting in correct thread but I am on O2 and also have the 1.28.401.1 software and just been informed by HTC my phone is unbranded despite coming straight from O2. Has anyone received the update whilst being on 1.28.401.1? Am i wasting my time holding out for an OTA update?
RUU
Sent from my HTC Desire S using xda premium

[S-OFF]Think Tank

Well...
We really need to look into this S-OFF problem
Since AT&T version is NOT able to unlock the bootloader via HTCDEV,
We need to solve this problem before go any further
Any ideas?
Since it is Qualcomm S4 version of HTC One X, I always have faith in s-off...
It should be easier than those poor int'l version
The only thing I can think about is the xtc clip+diag file
Since I haven't seen any Rogers version have s-off
So any ideas?
http://forum.xda-developers.com/showthread.php?t=1604300
also there is already a big discussion here, but they may look for APX Mode to flash, which doesnt apply to S4 device.

[Q] Unlocked Bootloader using HTC Dev, now phone has no service

Hi all.
I have A HTC Sensation, on Orange (UK).
The handset was completely standard, untouched. I have followed the guide to unlock my bootloader using HTC dev.
It seemingly worked, and I held volume down and pressed power and verified that the text at the top said "UNLOCKED". great
When I booted the phone, it gave me the "fresh start" intro screens, which I followed through on.
Once completed, the phone loaded to the normal home screen, but now gets no signal. Its always 0 bars and "NO SERVICE" warning.
Only thing I have done is as above, so unsure what could have gone wrong?
Only thing I can think is that I chose the wrong "what phone do you have" option on HTCDev. I chose HTC Sensation (EU), as the phone is not on tmobile, and not vodafone, and IS european. However, tmobile and orange are now part of the same umbrella company, so perhaps something bad happened there?
Unsure what I should do next? Re-lock the bootloader? Any suggestions very gratefully welcomed! Thanks
Hmm.. that's really weird. Unlocking the bootloader doesn't affect your cell phone signals. I would run a RUU and see if that fixes the problem.
Here's the guide: http://forum.xda-developers.com/showthread.php?p=26541170
Follow steps 2&3.
Before you do, try taking out your sim and putting it back in. I highly doubt you put your sim in the wrong way, but I did this before (I don't think I'm the only idiot out there)
Sent from my HTC Sensation
Thanks. I'll follow that guide.
SIM card is in OK. Was I supposed to remove the SIM when I was unlocking the bootloader? I didn't do that.
Just waiting for the RUU file to download.
The guide says I need one with a higher or equal version to my main version. My main version is 3.x and the highest version I can find via the links in the guide are 1.x. Will this be ok?
I'm really not sure how the phone got this screwed up.If I did select the incorrect device type in HTCDev (i.e. I selected Sensation EU and should have selected Sensation Tmobile) would that possibly cause this problem?
Would it be worth re-locking, then unlocking using the tmobile device? Guessing I would be supplied with a different unlock_code.bin?
EDIT: Just checked and the tmobile device choice is actually for "tmobile USA", so looking like I chose the correct device after all.
RUU I had failed. As I say my version is 3.x and this was 1.x so I'm not surprised.
My exact version reads: 3.32.61.51
Can anyone suggest a RUU file that I can have a go with, or any other suggestions?
Bootloader is currently RELOCKED.
Thanks
Did you try this ruu?
http://www.shipped-roms.com/downloa...0U_10.51.9007.27_M3_release_198549_signed.exe
EDIT: try looking for your ruu here: http://www.tsar3000.com/Joomla/inde...riginal-roms&catid=65:htc-downloads&Itemid=98
The general ROM section has 3.32 versions.
Sent from my HTC Sensation
Yes, I tried the first one you posted, which wouldnt work (too old presumably).
I will try one of the unbranded ones; but unsure if they are suitable as I have an Orange logo when I boot?
Thanks
Still waiting for the RUU to download, so will probably carry on looking at this in the morning now.
A little more info that might give someone an idea:
If i go into settings, and click on "Mobile settings" and go to choose carrier, the phone searches for carriers.
25% of the time it says "no network found"
75% of the time, it finds O2.
25% of the time it finds 3 or vodafone
It never finds orange. It seems it IS looking for networks though?
If I put the SIM card in my very old dumb-phone, it finds orange fairly quickly and connects.
Thanks for any help
There's another option. You can try to s-off your phone with ganeshp's guide and then flashing the 3.33 firmware which contains the newest radio and stuff.
Here's s-off guide without HTC dev unlock: http://forum.xda-developers.com/showthread.php?p=26280760
Here's the firmwares for sensation: http://forum.xda-developers.com/showthread.php?p=21711154
Sent from my HTC Sensation
AndroidSupporter318 said:
There's another option. You can try to s-off your phone with ganeshp's guide and then flashing the 3.33 firmware which contains the newest radio and stuff.
Here's s-off guide without HTC dev unlock: http://forum.xda-developers.com/showthread.php?p=26280760
Here's the firmwares for sensation: http://forum.xda-developers.com/showthread.php?p=21711154
Sent from my HTC Sensation
Click to expand...
Click to collapse
actuallly it is better to use auggie2k's guide because he has done htcdev unlock
But he relocked it... on the 5th post
Sent from my HTC Sensation
Hi guys
Thanks to you both for your suggestions.
This morning I unlocked the phone once more, and still had limited service. I then re-locked once again, and as soon as the phone booted it had full service, and has done ever since.
I have no idea what went wrong (they HTC Dev article is pretty straightforward, so I don't think I did anything wrong), and the action that I did above (unlock, relock) I must have done 5 times last night without any effect.
I am still determined to root the phone, so will probably end up with another broken handset soon But at least I will be doing it at the weekend this time, instead of midnight on a Thursday when I have to work at 7 the next day!
Thanks for all the help, I'm sure I'll be back with more questions (problems!) soon.
No problem! Glad to try to help
Sent from my HTC Sensation
Following this minor hiccup (still no idea why it happened) I've now got managed to:
Unlock
Root
Install recovery
Get SU
Get S-off
So thanks for all the help. I'm a complete beginner, but the guides on this site are great and really easy to follow.

Wont update to sense 5 :eek:

Hey guys I was wondering if any one can help me here I have an issue and its bothering me like hell
So I bought my new AT&T one x and there was an update available (sense 5 update) and when I downloaded I pressed on update now and the phone turned off and just in the middle of the update , the installation shows an error triangle with exclamation mark and the phone restarted and nothing happened !
I need help updating it and without rooting my phone ...
thanks
I don't think there's an official sense 5 update from AT&T yet? What is your current firmware?
There is no Sense 5 update for at&t yet. Was the phone used? Does it respond at all when you try to power it on now?
Sent from my Evita
madshark2009 said:
Hey guys I was wondering if any one can help me here I have an issue and its bothering me like hell
So I bought my new AT&T one x and there was an update available (sense 5 update) and when I downloaded I pressed on update now and the phone turned off and just in the middle of the update , the installation shows an error triangle with exclamation mark and the phone restarted and nothing happened !
I need help updating it and without rooting my phone ...
thanks
Click to expand...
Click to collapse
So it sounds like you tried updating, it failed, and then you just rebooted back into android. I had this problem a while back. You can update via RUU, though it'll wipe your phone. Are you rooted? Also, there's no official Sense 5 for AT&T One X.
No my phone is not and was not rooted .. i bought newly yesterday
To be honest i dont know if its at&t but it is the one xl , the dual core one , unlocked (unlocked for any gsm network)
I really need help..
And if there is no official sense 5 then why do i get an update available when i scan ?? And it says sense 5 in the update info..
You don't know what carrier you're on? There is an update for sense 5 but not for AT&T. Anyways just fyi, but sorry don't know how to fix your issue.
How can you not know which carrier you're with? Before you think about taking an OTA we need to see your bootloader details first. To get to the bootloader turn off your phone, once it's completely off hold the volume down button and then the power button (so you're holding them together), after a few seconds let go of power but keep holding volume down until it reaches the white screen with text. This is your bootloader, please post the first five lines.
Sent from my Evita
Oh , haha , sorry for the mistake.. i thought the dual core one x is nessesarly at&t...
My phone is unlocked but still did not get a sim card yet .. although it will be from pelephone, im from Israel .
Ps: my phone is from hong kong china , i bought it on ebay
And I do not want to root if there is an update , since there is i just need help installing it..
Do I need a working , carrier to install updates?
Can you post pictures of the front and back? There are make fake HTC one x's that come from china
Sent from my VENOMized HoxL
area51avenger said:
Can you post pictures of the front and back? There are make fake HTC one x's that come from china
Sent from my VENOMized HoxL
Click to expand...
Click to collapse
I already did check every single detail the moment I got my phone !
I even called my friend to come over to compare his ONE x with mine and no difference at all ! maybe the only difference is that my phone is faster XD , yet I am assuming it wont update because I have no sim card yet (no carrier)...
any more ideas ?
madshark2009 said:
any more ideas ?
Click to expand...
Click to collapse
If you want help, you need to do a better job of reading replies and answering the questions that were already asked of you. We need more info before we can help. As timmaaa asked on a previous reply, we need hboot details.
timmaaa said:
How can you not know which carrier you're with? Before you think about taking an OTA we need to see your bootloader details first. To get to the bootloader turn off your phone, once it's completely off hold the volume down button and then the power button (so you're holding them together), after a few seconds let go of power but keep holding volume down until it reaches the white screen with text. This is your bootloader, please post the first five lines.
Sent from my Evita
Click to expand...
Click to collapse
So I did what you told me :
*** LOCKED ***
EVITA PVT SHIP S-OFF RL
CID-11111111 (8 1'S i GUESS)
HBOOT-1.14.0002
RADIO-0.19as.32.09.11_2
OpenDSP-v29.1.0.45.0622
eMMC-boot
Jun 11 2012,14:36:28
So I got my sim card and I checked for updates and installed it , and did the same problem , got stuck with triangle and exclamation mark in it (in red color) and restarted after a minute or some thing and nothing changed ...
It isn't working because your CID was changed to SuperCID (11111111) by the previous owner of the phone. You need to change it back to the original CID fit the update to work. Is it definitely the at&t model? If so it should have the at&t logo at the top of the screen instead of the HTC logo.
Sent from my Evita
timmaaa said:
It isn't working because your CID was changed to SuperCID (11111111) by the previous owner of the phone. You need to change it back to the original CID fit the update to work. Is it definitely the at&t model? If so it should have the at&t logo at the top of the screen instead of the HTC logo.
Sent from my Evita
Click to expand...
Click to collapse
Well... I bought the htc one xl from ebay , the dual core... It is unlocked and now my carrier is celcum since i put the celcum sim in my one xl... I am from Israel .. though the device i bought was brand new according to the seller... On top there is htc logo not at&t since its unlocked..
Sorry man, but your phone is pre-owned. If you really want the official update you need to change the CID to the original CID, the problem is you don't know what the original CID is. I'd contact the seller and firstly complain, and ask for a partial refund.
Sent from my Evita
timmaaa said:
Sorry man, but your phone is pre-owned. If you really want the official update you need to change the CID to the original CID, the problem is you don't know what the original CID is. I'd contact the seller and firstly complain, and ask for a partial refund.
Sent from my Evita
Click to expand...
Click to collapse
Ok I sent my seller a message of complain and he better answer me soon ! yet the device feels brand new ... even if it was pre owned I can accept it since I bought it for cheap money .. I get what I pay for .. any wayz I asked him for an original CID and when he gives it to me will it take me a long term process to change my CID back to the original ??
and thanks a lot for your help I appreciate it !!
The process to change the CID back is pretty easy, it's one fastboot command. Luckily the phone is s-off so you can change the CID as many times as you wish to. You'll need adb/fastboot installed on your pc, as well as HTC drivers.
The other option is to unlock the bootloader at htcdev, install a custom recovery (TWRP), and install a custom Sense 5 ROM (or any ROM for that matter). We have them in our development section and they range from completely stock to seriously tweaked, either way it's the same experience as you'd have by taking the official update.
Sent from my Evita
timmaaa said:
The process to change the CID back is pretty easy, it's one fastboot command. Luckily the phone is s-off so you can change the CID as many times as you wish to. You'll need adb/fastboot installed on your pc, as well as HTC drivers.
The other option is to unlock the bootloader at htcdev, install a custom recovery (TWRP), and install a custom Sense 5 ROM (or any ROM for that matter). We have them in our development section and they range from completely stock to seriously tweaked, either way it's the same experience as you'd have by taking the official update.
Sent from my Evita
Click to expand...
Click to collapse
Welll... The seller doesnt know the original cid and he still claims that all their phones sre brand new... Is there by any chance i can know my original cid besides asking the seller?
There isn't really any way to tell once the CID has been changed. You should be able to use any CID as long as you use the corresponding RUU to go with it.
Sent from my Evita
timmaaa said:
There isn't really any way to tell once the CID has been changed. You should be able to use any CID as long as you use the corresponding RUU to go with it.
Sent from my Evita
Click to expand...
Click to collapse
I mean is there certain number of CIDs that I can try out and see which is original or its all random numbers and come with random phones ?
in that case I will try to push my seller to spell it out , otherwise I will have to root my phone ..

[Q] My HTC CHACHA Touch is not responding

After my Warranty Period is Over about a Month ago my Chacha is not responding properly :crying:
and Searching in XDA is found a app Called SGS Screen Booster u can also find it in Google Play for free
after Installing it touch worked Fine for about a week and now it is not working correctly again
And After all That i ordered a touch screen digitalizer from Ebay for about 15$ but i didn't put the digitalizer
because one thread updated gave me information on that it didn't do any good replacing touch screen
So i thought it was a software problem and i tried to root but i coudn't Because i needed to Downgrade ruu
Android Version 2.3.5
HTC Sense Version 2.1 for Messenger
Software Number 1.57.415.4 it must be 1.57.415.3 to be S-off Bootloader
I know few things about how to operate i am not a complete noob
But i am new to forum so i need help from old members who know how to fix this problem
​
Just out of curiosity, which thread is that where you have found a possible solution? When I had this phone the top half of my touchscreen was not working, and I replaced the entire LCD+Digitizer assembly and it made no difference. The top half of the screen was not still working, so I was just wondering if I could do more for my device.
Regarding your issue, if I remember this right you do not need to downgrade in order to unlock your bootloader. Just skip the first step regarding the update of hboot and continue unlocking the bootloader, because the hboot has already been updated with the latest software version.
Regards

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