Oct 15 frmware update: Touch Cover no longer works - Microsoft Surface

After today's firmware update my Touch Cover stopped working. Well, not entirely - it's Volume buttons and Touchpad still work, but that' about it. By the way, I'm on Windows 8.1 RTM.
Is anyone else experiencing this?

Yeah there's another thread in the rt general section. Only known fix is a refresh under updates section. Annoying....

Just do a refresh and you wont loose your files. It fixed it for me.
Anybody notice a difference with the new firmware, what were the details
?

malberti1993 said:
Just do a refresh and you wont loose your files. It fixed it for me.
Anybody notice a difference with the new firmware, what were the details
?
Click to expand...
Click to collapse
I don't want to do refresh and loose some settings settings. I'm patiently waiting for a fix from Microsoft.

pauliusba said:
I don't want to do refresh and loose some settings settings. I'm patiently waiting for a fix from Microsoft.
Click to expand...
Click to collapse
All my settings and apps remained in tacked. Anyone find release notes?

I'm having the same touchcover problem after the Firmware update.
I just spent some time with MS Support and we also couldn't get it to work again.
I guess I'll wait until Friday/Saturday and see if starts working again after the official update to 8.1

I got the update 2 days ago, but my touch cover still works fine. I use my surface to take notes at uni, and I didn't really notice any difference. I heard the firmware update adds support to TC2.

pauliusba said:
After today's firmware update my Touch Cover stopped working. Well, not entirely - it's Volume buttons and Touchpad still work, but that' about it. By the way, I'm on Windows 8.1 RTM.
Is anyone else experiencing this?
Click to expand...
Click to collapse
Just want to confirm that doing a system refresh fixes this. I just did it for both my RT and my daughter's RT. Its a pain in the butt but at least it fixes the problem. Took around 20mins per device.
None of my settings were messed with but remember to restart the device one last time after everything is finished, it seems to need this!

@downloaderintruder: Touch and Type Cover 2 both worked on gen1 Surfaces when I checked out the preview hardware at the Windows store a few weeks ago. Made me want to buy one, actually; in addition to the backlight and thinner design, they fixed the multiple-keys-pressed-at-once problem that plagues the gen1 covers.

fix it !
:Hi guys. I fixed mine by playing in device manager. I notice I had new section called OTHER DEVICES winch had two UNKNOWN DEVICE. What I did was select one and go to update driver, browse my computer for drivers let me pick from a listo of devices... , then look for keyboards and you will see that there a few drivers to select. Select SURFACE TOUCH COVER AUDIO DEVICE VERSION 1.0131.0 and it should work. Mine is working!!!
UPDATE. I looked more into It. First you have to do the following
1. Go the Desktop app
2. Swipe from the Right
3. Touch Settings
4. Touch Control Panel
5. Touch Device Manager
6. Open the drop down for Firmware
7. Right click on Surface Touch Cover Firmware
8. Click on Uninstall
9. Do not check the box to delete the driver
10. Click on OK
11. Right Click on Touch Configuration Settings
12. Click on Uninstall
13. Do not check the box to delete the driver
14. Click on OK
15. Open the dropdown for Keyboards
16. Right click on Surface Touch Cover Filter Device
17. Click on Uninstall
18. Do not check the box to delete the driver
19. Click on OK
Do the same for all the items in Keyboard and for the Other Devices.
20. Restart your Surface.
After that. You should see the two unknown devices again. Right click and update drivers / browse my computer for drivers / let me pick from a list.../ and select HID Keyboard device
Do that for the two unknown devices... and it should work!!!

Related

Where's the "Zune Like" Interface?

Hi!
I finally got around to flashing my phone with the Energy ROM with 6.5 on it. The pictures I've seen of 6.5 show a Zune like interface but I don't see it in my version. Were can I find this?
Thanks!
Brian
that would be the chrome interface.
Go into Settings/Home Then click on Items then click on Windows Default.
The one thing I wish it had was Zune support!
AkumaMax said:
that would be the chrome interface.
Go into Settings/Home Then click on Items then click on Windows Default.
The one thing I wish it had was Zune support!
Click to expand...
Click to collapse
You're awesome! Thanks! Loving the new ROM...and to add another comment...the VPN is much more stable that it was on my stock FUZE rom.
garak0410 said:
Hi!
I finally got around to flashing my phone with the Energy ROM with 6.5 on it. The pictures I've seen of 6.5 show a Zune like interface but I don't see it in my version. Were can I find this?
Thanks!
Brian
Click to expand...
Click to collapse
disable touch flo in Settings>Today
enable the default Windows theme
paperWastage said:
disable touch flo in Settings>Today
enable the default Windows theme
Click to expand...
Click to collapse
Thank's again for all of the tips...I did notice that once I disabled TouchFlow, it is no loger a choice to select again. Why is that?
Thanks!
garak0410 said:
Thank's again for all of the tips...I did notice that once I disabled TouchFlow, it is no loger a choice to select again. Why is that?
Thanks!
Click to expand...
Click to collapse
It should be. Unless the flash went wrong. Just do the same steps just scroll down untill you see Touchflo3d or something like that.
AkumaMax said:
It should be. Unless the flash went wrong. Just do the same steps just scroll down untill you see Touchflo3d or something like that.
Click to expand...
Click to collapse
Nope....TouchFlo3D is totall gone as an option.
go to the second tab and then scroll down , its there i promise . i also recommend making sure you have the newest mercury build.
gmanfuzing said:
go to the second tab and then scroll down , its there i promise . i also recommend making sure you have the newest mercury build.
Click to expand...
Click to collapse
Man...I promise you it isn't there....ha. I go to START, SETTINGS, TODAY, 2ND TAB and it is no longer there. I'll search for that latest ROM you mentioned.
garak0410 said:
Man...I promise you it isn't there....ha. I go to START, SETTINGS, TODAY, 2ND TAB and it is no longer there. I'll search for that latest ROM you mentioned.
Click to expand...
Click to collapse
I loaded the latest ROM you suggested...same thing...if I switch to WINDOWS DEFAULT, there is no way back to TouchFlo 3D...it just goes away.
That isn't a big deal if it wasn't for the fact that after that, I began to have display problems (icons and today screen would start melting and smearing together.)
sounds like some bad flashes. IMO try Flashing the stock ROM to your phone and then flashing the new one. BTW just to make sure after the ROM is done flashing you are Pressing the volume down button and the center circle button while soft resetting to have a good solid flash right?
AkumaMax said:
sounds like some bad flashes. IMO try Flashing the stock ROM to your phone and then flashing the new one. BTW just to make sure after the ROM is done flashing you are Pressing the volume down button and the center circle button while soft resetting to have a good solid flash right?
Click to expand...
Click to collapse
I even loaded this latest Aurora ROM and same thing...if I uncheck TouchFlo3D and go to Windows Default, TF3D will no longer be an option and the Windows Default menus start "smearing" after a while.
And do you have a quick link to a good stock ROM to give your other theory a try?
well this is bizarre
about the smearing i had that happen with one rom soft reset and it stopped and never again
like the poster above said. make sure you hard reset before and after flashing. before isnt as important as after which is necasarry
and are you sure you scrolled down the list of today items on the 2nd tab?
lbhocky19 said:
well this is bizarre
about the smearing i had that happen with one rom soft reset and it stopped and never again
like the poster above said. make sure you hard reset before and after flashing. before isnt as important as after which is necasarry
and are you sure you scrolled down the list of today items on the 2nd tab?
Click to expand...
Click to collapse
I just flashed a stock rom...reset and am now flashing the current EnergyROM...then I will hard reset again and see if that happens again.
And yeah, I scrolled all the way down in that second tab and TF3D basically removes itself if I uncheck it and go to another theme.
garak0410 said:
I just flashed a stock rom...reset and am now flashing the current EnergyROM...then I will hard reset again and see if that happens again.
And yeah, I scrolled all the way down in that second tab and TF3D basically removes itself if I uncheck it and go to another theme.
Click to expand...
Click to collapse
Well, I can go to Windows Default now and go back to touch flow but Windows Default still smears after a few minutes (or this last time, a few seconds!)
garak0410 said:
Well, I can go to Windows Default now and go back to touch flow but Windows Default still smears after a few minutes (or this last time, a few seconds!)
Click to expand...
Click to collapse
Got any NueROM tools installed? NueKBLight did this to mine, you need to go into the theme menu and change it to a different theme, then change it back and you should be good to go. Even though the menu is smearing whatever button should be on the screen are there and in their proper positions so you can still click them.

[Q] Unable to update apps (hit certain on-screen buttons)

I am having an odd issue with my Focus. The marketplace is stating that I have 2 updates to do (yesterday was one). When I click on the maketplace it opens up and at bottom of the screen states I have 2 update, but I am unable to click the words "2 updates" in order to install them. I can't even tell which programs they are for.
I am have a similar issues sending text messages. When I have the conversation up and type the text message, I am unable to hit the send button. I have found a work around for this... After I finish typing the message, I can click on the conversation itself and the keyboard goes away. With no keyboard showing I am able to click the send button (which is located in same location as if the keyboard was there).
Anyone heard of such an issue?
bigdog77s said:
I am having an odd issue with my Focus. The marketplace is stating that I have 2 updates to do (yesterday was one). When I click on the maketplace it opens up and at bottom of the screen states I have 2 update, but I am unable to click the words "2 updates" in order to install them. I can't even tell which programs they are for.
I am have a similar issues sending text messages. When I have the conversation up and type the text message, I am unable to hit the send button. I have found a work around for this... After I finish typing the message, I can click on the conversation itself and the keyboard goes away. With no keyboard showing I am able to click the send button (which is located in same location as if the keyboard was there).
Anyone heard of such an issue?
Click to expand...
Click to collapse
I guess your phone(screen sensor) is broken.
tbk21 said:
I guess your phone(screen sensor) is broken.
Click to expand...
Click to collapse
Well the weird thing is, like i said, once I minimize the keyboard I am able to click the button (in same location)
Also for some reason I was able to hit update today, and just sent a text without minimizing the keyboard... first time in like 3 weeks
I have the same issue with the Marketplace.. it's been telling me I have 6 updates for over a month now. Getting real old.
mdotgarcia said:
I have the same issue with the Marketplace.. it's been telling me I have 6 updates for over a month now. Getting real old.
Click to expand...
Click to collapse
You also can't click the "6 updates" link?
Note that the current version of Marketplace has a bug that prevents you from installing updates for trial apps. However, that link should be clickable and the update process should be start normally; it only doesn't really update the trial apps.
rule no 1 for technology: if you find a weird bug, restart the device and see if it persists...
same here! i have 8 apps that just wont update. although i can press the update button they all look like they are updating but then they never do and im always left with 8. i suspect that this is because i have mainly trial version and i dont think these update, and of the free stuff that i have got all update ok!
if you want to update them, just uninstall them from the phone, then reinstall them again by finding it in the market place.
The Gate Keeper said:
if you want to update them, just uninstall them from the phone, then reinstall them again by finding it in the market place.
Click to expand...
Click to collapse
This would work, since at one time I had 3 updates to do and uninstalled many programs, and then the number changed to 1. But if you are unable to click the update button, you don't know which programs to update.
I had no trails on my phone.
for others that were having similar issues to mine, did you have the same texting issue?
yea it was more for davidebanks. have you tried restarting the phone? i think i had this at one point, and just turning the phone off and back on fixed it.
The Gate Keeper said:
yea it was more for davidebanks. have you tried restarting the phone? i think i had this at one point, and just turning the phone off and back on fixed it.
Click to expand...
Click to collapse
I have restarted phone plenty of time, haven't reset it thought, but as I mentioned it happened to start working again recently
lol dang. well in all honesty, with the jan update coming, it could fix the issue. if not... who knows.
This is a strange one, I have seen one or two bugs on my HD7 (garbled screen, random soft resets) but never this one.
Edit: Do all the people with this problem have a Samsung device?

Two issues. One-handed mode puts phone to sleep, and where's the volume control?

My phone kept "falling asleep" for what seemed to be at random times when using the phone. I finally determined it was because of the one-handed mode. When I drag from the side, to the middle, which is supposed to activate the mode, it turns off the phone display off as if I pressed the button to do that, or double tapped it (which I have activated) - is anyone else experiencing this??
The other issue I have is that I recall having the open to pull the notification area down, and along with the brightness, it showed the volume too. I know that you are "supposed to" go to where the pen icon is to edit....but when I press on the three dots, the only option is brightness, so it's not even as if I have the option to enable that, even if I wanted to!
Thoughts? Is there a developer option I need to enable?
PS: I beg that you don't ask me for phone specifics if you're not sure that it would resolve the issue. I have no issue sharing that information with anyone. But if you don't know if Oreo, for example, is the cause...I'd rather not try to locate information that may never be used to troubleshooting, which would waste both of our times.
1: it should not turn off. Are you on an aftermarket display?
2: probably software issue. Did you flash update or OTA install?
GordenW said:
1: it should not turn off. Are you on an aftermarket display?
2: probably software issue. Did you flash update or OTA install?
Click to expand...
Click to collapse
Hi, thank you for the reply.
No I am not on an aftermarket display. I purchased this through Verizon.
Along those lines, all updates have been through the automated process built into the phone.
I agree that it appears to be software, or at least software that may have been installed. Is there a way to search by install date on my device? I may have to reverse engineer what application was installed when this happened (maybe about two months ago, probably less) - my only concern is I may uninstall that software but whatever change was made remains. Wondering if there is a "rollback" feature on the phone where I can just put it back to a certain point in time.
daveaphoto said:
Hi, thank you for the reply.
No I am not on an aftermarket display. I purchased this through Verizon.
Along those lines, all updates have been through the automated process built into the phone.
I agree that it appears to be software, or at least software that may have been installed. Is there a way to search by install date on my device? I may have to reverse engineer what application was installed when this happened (maybe about two months ago, probably less) - my only concern is I may uninstall that software but whatever change was made remains. Wondering if there is a "rollback" feature on the phone where I can just put it back to a certain point in time.
Click to expand...
Click to collapse
I would say the easiest is just to use lg UP to flash a slightly earlier version. I can't tell too much and I don't think an app being installed/uninstalled would matter.

What happened to split screen?

Just upgraded to new OS. On the front screen, I used to tap & hold the recent app button which would split the screen with an App on top and the home screen below it. Used this feature multiple times a day. Now it doesn't work or I'm forgetting which option I need to enable to make it work... any ideas/ suggestions? I'll roll back if it isn't an option any more. I can still open 2 apps (although they changed the way that works now too and it takes too many steps), but that's not what I'm referring to. I want to access the home screen in 1 of the 2 windows. Also, can't find how to change the layout of the recent apps list (previous version had multiple options: stacked, bubbles, tiles, etc). All help/ comments appreciated. Thank you
Did you upgraded to the new Android version? May I ask you if you still have Mobile hot spots/ Tethering active?
Yes I upgraded to the new android os. Mobile hotspotworks fine. I haven't tried tethering (via cable) bc I seldom use it that way
RE: my question, figured out this option was part of GoodLock MultiStar app and the option is no longer available after the new update. Many folks have commented about this being one of the PRIMARY uses of this app. I also sent an email, so we'll see if they bring it back or allow roll back to the previous version.
Multistar has been updated to work with android 11/,one ui 3...
njan_ivide said:
Multistar has been updated to work with android 11/,one ui 3...
Click to expand...
Click to collapse
Great Thanks. I loaded the update but still don't see the Quick Launch Multi Window option which in my opinion is the whole problem w/ the new OS (MULTIPLE split screen related issues) and point of this app. If they could not get the split screen to work in this system update then they should NOT have rolled out the update OneUI3 is a total step backwards. I'm about ready to reset my phone to factory default & start all over or find the previous OS and undo the whole system update. In fact the notes now reference that quick launch is no longer an option. I'll be rolling back over the weekend
+1 Same. Despite the new Good Lock/MultiStar update, Split Screen still requires the crazy finger gymnastics. I hope they fix it soon.
Same. Task Changer would notify me the app was no longer compatible with my software update. I Uninstalled the module, reinstalled it to no avail. I actually deleted Good lock itself and reinstalled it only to find Task Changer was no longer available as a module Just a waiting game at the moment...
The release notes on MutiStar say no more quick launch as of OneUI 3 and based on all the other problems I'm having in split screen, it appears to me that the new OS really has a problem with it which is stupid since that was the BEST PART
I remember having this same issue with my N20U. I'm sure it's only a matter of time

Android 12

It's here people
dan0zone said:
It's here people
Click to expand...
Click to collapse
I am from the Philippines using an unlocked T Mobile V60. After reading this post, I checked the update in settings and saw this too. I am not sure I want to press the button though. I'll wait for braver souls to try it first I guess.
I like it so far. Even snappier. Mic and camera controls are nice.

			
				
One bug already: screenshot share and edit buttons do not do anything.
stardomains said:
One bug already: screenshot share and edit buttons do not do anything.
Click to expand...
Click to collapse
Have you made a factory reset? It's always recommend after a major software update
stardomains said:
One bug already: screenshot share and edit buttons do not do anything.
Click to expand...
Click to collapse
So I took the plunge and updated to 12. Screenshot edit and share works with no problems. I didn't do a factory reset.
siakgayyem said:
So I took the plunge and updated to 12. Screenshot edit and share works with no problems. I didn't do a factory reset.
Click to expand...
Click to collapse
I just found the problem: I had all animations to 0 in developer options. They need to be on at least .5 for share and edit of screenshots.
I was unable to type using any keyboard when using Naver Whale browser. Other browsers worked fine though. I had to manually update Naver Whale browser to enable typing again. This only happened after upgrading to 12.
Hi,
i have a t-mobile v60. i checked the system update page and i can see it but the download will not work. can anyone please send me the link to download the update so i can manually flash my phone?
I just got bought a used v60 TMobile variant and I'm trying to get it unlocked for my carrier here in Canada....I tried one site and they were unable to provide an unlock code (possibly the original owner didn't pay their bill). The IMEI comes up clean here when I ran it but I may be forced to have a remote unlock from what appears to be a reputable company online. They want to flash the v600vm kdz to unlock it.
It has android 12 update ready to download but I held off because
1. I don't know if it will affect being able to get it unlocked or flash the other variant firmware
2. I wanted to wait to see if there are issues with android 12 on it.
But I'm wondering if it's at all possible the android 12 firmware is no longer locked?
Any suggestions for my particular situation?
Has anyone else had camera problems since the android 12 update. The camera settings menu has dissapeared.
Anyone get display not registering movements/taps?
I thought that this was an issue with the drawing over other apps functionality that A12 has been cracking down on (Tasker, Pixel Filter, etc.), but even disabling/removing the aforementioned apps, this still happens intermittently, which renders that phone useless randomly. No matter how many times I lock/try to unlock the phone (via fingerprint), the screen just does not register taps/swipes...
And yes, this happened from A11-A12 upgrade, and is still present after doing a factory reset on A12.
I did a FDR and I still have several bugs.
pflatlyne said:
Has anyone else had camera problems since the android 12 update. The camera settings menu has dissapeared.
Click to expand...
Click to collapse
Can you be more specific? Are you in the photo or video mode for example? Have you tried deleting the cache (and/or data) of the camera app, and trying again?
EDIT: Are you using battery saver mode perhaps? I know when you are using extreme battery saver (or whatever it's called), camera app becomes real basic, and there is no settings menu.
BlackKnight23 said:
I did a FDR and I still have several bugs.
Click to expand...
Click to collapse
Like what?
nostrings said:
Like what?
Click to expand...
Click to collapse
Smart Lock notification was stuck in the settings menu, Bluetooth initial connection bug, when a folder is created to group apps and you click the plus to add + select the apps you want and click done, they are not added. These are the initial ones I've noticed. I've had a few times where I went to go back to a certain screen and it studders. Google Map when it's small cause you have to take a call or go to something else and try to click the square box won't maximize, you have to go to the app icon and select it. I do run Google bets apps. These apps didn't give me issues prior to update though.
AbbasIsmail said:
Hi,
i have a t-mobile v60. i checked the system update page and i can see it but the download will not work. can anyone please send me the link to download the update so i can manually flash my phone?
Click to expand...
Click to collapse
The update now available in the United States or maybe all of North America not sure... But there is a solution... try to change your location "VPN USA" and you will get the update
Can I update lg v60 demo unit to android 12?
ShaniquaLTE said:
Can I update lg v60 demo unit to android 12?
Click to expand...
Click to collapse
Yes I did it, with lg up following this metod, https://forum.xda-developers.com/t/v60-demo-unit-questions.4325951/page-5 first update to android 11 and then jump to 12. be carefull with the steps.

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