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Where to get reaplacement parts for touch pro (digitzer & keyboard)

Hey guys.. I droped my touch pro about a week ago onto concrete and need a few replacement parts.. I haven't dropped a phone for years when I have had much cheaper phones and now I get a decent one this happens!
The phone actually still works 100% but is in a horrible state.. the digitzer has smashed but somehow still works, theres a key missing from the keyboard and the case is a bit munted, I will attach photos if I can.
I called 3 places in australia;
#1 HTC direct who said send it to us for a quote and we may be able to fix it ($38.50 for the quote and $11 to courier it back)
#2 A htc approved repair centre who said $170 for the screen and $110 for the keyboard.. I got into an argument with their receptionist saying the lcd is fine I just need the digitzer but she was adament they are one and the same.
#3 The vendor where I got the phone, who said their repair centre could fix it but I would have to send it to there for a quote ($35 for quote and $15 postage back)
So from what I can see I'm looking at around $300 from one place or pay $50 to another place for just the quote and they may not come back any cheaper..
I am confident enough to pull the phone apart and repair it myself.. don't have much to lose.. (I actually replaced the phone with a touch HD the next day.. sort of like drown your sorrows by replacing it with something better) As the touch pro wouldn't turn on and I figured it was completely dead..
On closer inspection a few days later I found the battery terminals had bent and wern't contacting, I bent them back and it turns on and works now)
I just want to replace the broken parts because it's a horrible mess!
I found a store on ebay selling the digitzer for $60 which is around what I would expect to pay, waiting to hear back from them if they can source a keyboard and the internal case parts, I thought someone on here might know where I can source these parts outside of Australia?
pics are below.. hope they work (warning: not for those with a weak stomach! )

Here you go
http://mobile.brando.com.hk/prod_list.php?dept_id=039&cat_id=1149
It would be easier to just buy the lcd with digitizer already installed
http://mobile.brando.com.hk/prod_detail.php?prod_id=03799&dept_id=039&cat_id=1149
US$88.00
Here's the complete housing with keyboard.
http://mobile.brando.com.hk/prod_detail.php?prod_id=03811&dept_id=039&cat_id=1149
US$85.00

Thanks, you're a lifesaver! the only trouble is that keyboard is different to mine I think the keys would probably all line up and work but you would have to know which one was which (the symbols and punctuation ones would be hard) if I can't get the right one I'll probably order from there but if anyone knows where I can get the correct keyboard that'd be even better

Happy to help
Let me see if I can find you the touch pro keypad.

Here you go
http://www.order-bulk.com/product_info.php?products_id=86904&language=en&cPath=357

If you were here I would hug you, I have no idea how you found that so fast, maybe I was looking in the wrong places (scouring ebay and google australia) but I've been looking for hours! can now order all the parts I need to turn it into a brand new phone
Out of interest, when you say it's easier to get the screen with the digitzer already installed, is there a reason for that? I see digitizers advertised everywhere seperately, and thought they were an entirely seperate part to the LCD, or are they connected via a bunch of fragile edge connectors? I'm happy to pay the extra $44 to get the lcd / digitzer combo if theres a risk of screwing up seperating them but if it's not a hugely risks job then I wouldn't mind saving the cash..
Thanks so much d3th metal

Hey mate, i got a big f'ing scratch down my brand new fuze. Would love to know how this goes, if you get the digitizer or full screen. As im going to try and polish it out, but i dont hold much hope. So i think this is going to be the only way.

Don't know if this is a case of too little too late information, but i tried to replace the digitizer only on my touch pro because i had some major scratches on the screen. I've taken a part a number of phones in the past and I work with electronics for a living, and for the life of me I have no idea how anyone could separate the LCD from the touchscreen. I ended up cracking the LCD glass and breaking one of the itty-bitty flat cable connectors. My recommendation to anyone contemplating this is to just pay the additional cash to get the LCD and digitizer together. I tried to save $40 and now my phone is in a zillion parts in a plastic bin waiting for the new screen to get here

sanche13 said:
Don't know if this is a case of too little too late information, but i tried to replace the digitizer only on my touch pro because i had some major scratches on the screen. I've taken a part a number of phones in the past and I work with electronics for a living, and for the life of me I have no idea how anyone could separate the LCD from the touchscreen. I ended up cracking the LCD glass and breaking one of the itty-bitty flat cable connectors. My recommendation to anyone contemplating this is to just pay the additional cash to get the LCD and digitizer together. I tried to save $40 and now my phone is in a zillion parts in a plastic bin waiting for the new screen to get here
Click to expand...
Click to collapse
Yeh the way to do it is to use a razor blade. It will definitely take some time though and a lot of patients.

This would be awesome for a sticky. It would provide anyone who needs help with getting parts for their touchpro/raphael/fuze if they decide they need it.

D3TH METAL said:
Here you go
http://www.order-bulk.com/product_info.php?products_id=86904&language=en&cPath=357
Click to expand...
Click to collapse
Would be I able to replace this keyboard with the one on my Fuze, I know i would have to figure out how to map all the buttons right, but would it fit correctly
Please pm me, Thanks

HELP
Did any1 buy anything from the mobile.brando.hk? If so pls tell me if I should get the replacement touch screen from them. My touch pro is full of anoying rainbow scratches

Antenna
Does anyone know where I can find a replacement internal bluetooth antenna wire?

I have a boot up Touch pro from HTC not AT&T, but just not go to the operation mode! Screen is prefect condition no starch, will come with screen protector. The outside case is prefect condition, Anyone want it? I will like to sell it for 120 dollar including OEM box, everything ALSO come with the SEIDIO case with clip. Please PM me for any question. Thanks

Good site for HTC Diamond repair parts & other PDA/GSM..

FYI
My HTC diamond ringtone speaker was busted.. They provided me with a new one and now i'm happy again....
www.d2onderdelen.nl

blaadtje said:
FYI
My HTC diamond ringtone speaker was busted.. They provided me with a new one and now i'm happy again....
www.d2onderdelen.nl
Click to expand...
Click to collapse
Will that speaker work in the CDMA version of the phone? I'm in the same boat as you.

Just contact the online helpdesk.
They could help you further.
I think it's the same one but if not they will order it for you..
Mine wasn't in there catalog also but they still tried to help me out..

French shop repairing all HTCs.
Hi all!
Here's a french shop and repairing service for all HTCs:
www.gsm-clinique.com
+33533475559
10, rue Maubec - 64100 Bayonne (France).
Totally satisfied by the work of this guy: cheap fast, and good work!

My screen's all scratched.. So I just ordered an LCD screen with digitizer (and screwdriver) for $21.99 (excl. shipping) from www.truesupplier.com.
Including shipping to the Netherlands ($13.99), some accessories (screen protectors, 3.5mm adapter) and a replacement battery cover ($11.50), it adds up to $54.32. I don't know, the touchscreen seems a bit too cheap to me, considering even they themselves have Diamond LCD's for sale at about twice the price. I e-mailed them and it should really include both the LCD and the digitizer, preassembled even. If it's really the (same as the) original parts then that's an amazing price.. I guess I'll update once I receive it.

Hate to double-post, but oh well. Received what was supposed to be the "LCD and digitizer with free screwdriver" I talked about in the above post, and as I feared and despite the customer support-lady's claims, it was just an LCD screen. No digitizer (the touch screen module) included, no screwdriver either. I e-mailed them about this yesterday, and they generally respond within 2-3 days.
I highly doubt this will be resolved, so I guess I'll have to order a seperate digitizer and screwdriver for $17 total from DealExtreme, wait 2-3 weeks for delivery, then find some way to do the soldering to connect the digitizer to the LCD (don't have the equipment for soldering, never done it before either).
In any case, me = frustrated.

blaadtje said:
FYI
My HTC diamond ringtone speaker was busted.. They provided me with a new one and now i'm happy again....
www.d2onderdelen.nl
Click to expand...
Click to collapse
I've ordered a new lcd and batterycover for my HTC Diamond 2 by this company.
Next day i received the products as suposed! Good service! Also good multi language customer helpdesk!

[Q] Replace Touch Screen Digitizer

A few days ago I dropped my Desire S on the floor so now I need to replace the glass. The phone is still working perfectly so I'm not going to pay the full price at HTC (besides that, I got the phone for free in a contest).
So ofcourse I have done some research, and found out that there isn't a lot of information about the Desire S yet. I did stumble upon this (detailed) guide:
youtube.com/watch?v=FaawEVWZvG4
Although I found this guide, my first question is if anyone knows another/even better guide then this one?
My second question is about the actual Digitizer. I found some sellers on ebay, but I find it extremely difficult to determine whether they are good sellers. Does anyone have any experience with sellers on ebay? Are these digitizers of the same quality as the original? I was thinking of the following sellers:
ebay.com/itm/OEM-HTC-DESIRE-S-SAGA-TOUCH-SCREEN-DIGITIZER-TOOLS-NEW-/310335200835?pt=LH_DefaultDomain_0&hash=item48416b5e43#ht_1742wt_1396
cgi.ebay.nl/Touch-Screen-Digitizer-for-HTC-Desire-S-S510e-S-510-e-/280724382222?pt=UK_Mobiles_Accessories_RL&hash=item415c7a220e#ht_1562wt_1139
cgi.ebay.nl/Genuine-Touch-Screen-Digitizer-For-HTC-Desire-S-UK-/110694016547?pt=UK_Replacement_Parts_Tools&hash=item19c5e0a623#ht_2056wt_905
Any additional tips about this replacement are much appreciated!
Thanks in advance!
Note: english is not my first language

If ur in the UK try wefixmac.com they have desire s screens
I've had a few iPhone screens off them, top quality and quick delivery. Not sure about fitting tho
Sent from my HTC Desire S using XDA Premium App

there are quite a few screens on ebay which claim to be genuine. Not sure if they are but at least you can complain through paypal to get your money back if you don't think the item is genuine. I've only bought a digitizer once before for the iphone 3g from ebay. It turned out to be good quality and it's still in good condition apart from a little dust under the screen which might become an issue, but i think this is an issue anyway with the desire s.
Also, that guide looks pretty good and clear. can't find anything others.

The Yorick said:
A few days ago I dropped my Desire S on the floor so now I need to replace the glass. The phone is still working perfectly so I'm not going to pay the full price at HTC (besides that, I got the phone for free in a contest).
So ofcourse I have done some research, and found out that there isn't a lot of information about the Desire S yet. I did stumble upon this (detailed) guide:
youtube.com/watch?v=FaawEVWZvG4
Although I found this guide, my first question is if anyone knows another/even better guide then this one?
My second question is about the actual Digitizer. I found some sellers on ebay, but I find it extremely difficult to determine whether they are good sellers. Does anyone have any experience with sellers on ebay? Are these digitizers of the same quality as the original? I was thinking of the following sellers:
ebay.com/itm/OEM-HTC-DESIRE-S-SAGA-TOUCH-SCREEN-DIGITIZER-TOOLS-NEW-/310335200835?pt=LH_DefaultDomain_0&hash=item48416b5e43#ht_1742wt_1396
cgi.ebay.nl/Touch-Screen-Digitizer-for-HTC-Desire-S-S510e-S-510-e-/280724382222?pt=UK_Mobiles_Accessories_RL&hash=item415c7a220e#ht_1562wt_1139
cgi.ebay.nl/Genuine-Touch-Screen-Digitizer-For-HTC-Desire-S-UK-/110694016547?pt=UK_Replacement_Parts_Tools&hash=item19c5e0a623#ht_2056wt_905
Any additional tips about this replacement are much appreciated!
Thanks in advance!
Note: english is not my first language
Click to expand...
Click to collapse
i bought 2 of ebay.. Ath the moment there is a copy (non-original) digitizer on ebay and i do beleive that most of those sold on ebay are copies.. i got 1 from china and 1 from UK. The UK was copy.. The one from Hong-Kong looked like original..
you can understand the non-original as the symbols & the HTC (logo) are how can i say it "less bold" than the original. and the surface of the digitizer is not as smooth to the finger as the original

Nomader0 said:
i bought 2 of ebay.. Ath the moment there is a copy (non-original) digitizer on ebay and i do beleive that most of those sold on ebay are copies.. i got 1 from china and 1 from UK. The UK was copy.. The one from Hong-Kong looked like original..
you can understand the non-original as the symbols & the HTC (logo) are how can i say it "less bold" than the original. and the surface of the digitizer is not as smooth to the finger as the original
Click to expand...
Click to collapse
Do you remember (or can you look up) the one from Hong Kong? This shop looks pretty genuine to me, beacsue they also sell the "Frame Bezelf Housing Case". I find it hard to believe that they also make copies of those, but I might be wrong. They are also the creators of the guide I posted!
stores.ebay.com/kr-net-store
Thanks for all the replies so far!

i got it from here:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=180681641967
the thing is that this one looked original, but the back of the digitizer (the circuits & the cable ) was a little bit different than original..
The copy which i got from a UK seller looked as a copy (text symbols and touch wise - it even was a fingertips magnet 200% more than original) but looked exactly like the original from behind (even the cable had the same part numbers etc) clearly a great copy job
so you choose original front or original back

[HELP] Sensation XE, how to swap broken screen...?

Hi guys, my son dropped his sensation XE and cracked the screen.
The phone still works, inside LCD isn't damaged and touchscreen still works perfectly.
But it's got this huge crack running diagonally across the whole phone. Sooner or later its going to stop working. Strangely the phone casing doesnt show any other damage.
I can buy individual digitizer screens from ebay for £25, also some sell the complete digitizer+LCD in one piece ready to attach to phone for approx. £50.
Apparently the whole LCD+digitizer have to be replaced together, so I would have to buy the complete LCD+digitizer for £50. I phoned a repair shop in London but they charge £90 with postage including the new LCD + digitizer.
I can find lots of help changing a normal senasation screen on the net and youtube but nothing showing the senastion XE taken apart.
Anybody done this before and have any tips on how to do it?

my old sensation had a broken digitizer, I got a replacement off ebay and took it to the local phone repair shop, it cost me £20 for the part and £20 for fitting.
You could do it yourself if you feel confident...
The digitizer and LCD do not have to be replaced together...
Once you remove the void sticker from the back your warranty will be gone...
*cough* you can buy the void stickers of ebay and stick it back on *cough*
http://forum.xda-developers.com/showthread.php?t=1360638

azzledazzle said:
my old sensation had a broken digitizer, I got a replacement off ebay and took it to the local phone repair shop, it cost me £20 for the part and £20 for fitting....
Click to expand...
Click to collapse
Ok, that's your normal sensation. The senastion XE is different. I asked at 3 repair shops and they all said the senastion XE has to have the LCD+digitizer replaced together.
They said the normal sensation doesnt need the LCD swaped.
HENCE my question, how to fix the XE screen?

the sensation and sensation XE are exactly the same phone, except the sensation XE has beats audio software.
There is no physical hardware difference at all
HTC Underclocked The CPU and removed beats audio so they could bring out the XE Version which was a 'NEW' Phone, This way they can sell more and maximise profits.

Then why have three different repair shops told me otherwise? They actually told me if it was a normal senation they would exchange the digitizer quickly and cheaply.
But the XE has to have both LCD+digitizer replaced together, even though the LCD is still ok!
Could the LCD+digitizer swap be due to the digitizer compatibility and lag issue you posted above?

iconias said:
Then why have three different repair shops told me otherwise? They actually told me if it was a normal senation they would exchange the digitizer quickly and cheaply.
But the XE has to have both LCD+digitizer replaced together, even though the LCD is still ok!
Could the LCD+digitizer swap be due to the digitizer compatibility and lag issue you posted above?
Click to expand...
Click to collapse
Its possible, But i suspect that the phone repair man is taking you for a ride, Trying to bull**** you with jargon making it out like he knows best because 'he has done this hundreds of times'
Then he can charge you for 2 parts + labour when in fact the phone only needed 1 part.
If where you live is anything like where i live, These bastards will screw you over for whatever they can get away with.
EDIT: The lag issue can be fixed by updating software / kernel according to that thread.

azzledazzle said:
Its possible, But i suspect that the phone repair man is taking you for a ride, Trying to bull**** you with jargon making it out like he knows best because 'he has done this hundreds of times'
Then he can charge you for 2 parts + labour when in fact the phone only needed 1 part.
If where you live is anything like where i live, These bastards will screw you over for whatever they can get away with.
EDIT: The lag issue can be fixed by updating software / kernel according to that thread.
Click to expand...
Click to collapse
+1 - Exactly the same physical hardware

If it is exactly the same hardware then there are enough sensation tear down videos floating around on youtube.
I'm pretty good repairing electrical stuff, should I trust myself and buy a senastion XE digitizer from ebay for £25 and try the swap myself...or better send it to a repair shop for the complete LCD+digitizer swap?

iconias said:
If it is exactly the same hardware then there are enough sensation tear down videos floating around on youtube.
I'm pretty good repairing electrical stuff, should I trust myself and buy a senastion XE digitizer from ebay for £25 and try the swap myself...or better send it to a repair shop for the complete LCD+digitizer swap?
Click to expand...
Click to collapse
I did just that for my Desire after I dropped it onto a concrete step.
The the thing was so NEW I couldn't even pick up a case or screen protector for it
Worked fine by the way , so give it a go.

Hi guys, I successfully changed the broken digitizer with a new one
I tested it and it works!
BUT
Before I could screw the phone together, while I was fumbling around with it the digitizer cable came out of it's tiny socket and the tiny white plastic clamp on the socket sprung out and now I can't fix the clamp back into the socket!
I tried putting the cable into the socket without the white clamp but after a reboot the digitizer wouldn't work! Screen came on but touchscreen was not working, obviously the cable isn't sitting correctly in the tiny socket without the clamp.
Here is a picture of the socket without the clamp.
Can anybody suggest how I can securely fix the cable into the socket with a clean contact?
I searched google but because I don't know the proper names of the socket and tiny clamp, I didnt find anything.
I'm sure this is a regular problem as the socket and clamp are so flimsy and they're used in the millions, there must be solutions to find on the net...

[Q] Ebay Verizon HTC One warranty issue

I got a Verizon HTC One by auction from ebay and the seller claimed it is brand new.Everything looks like it is new but there is a defect on the screen.Looks like a purple blemish and it doesn't seem like a dead pixel or something since I can see the defect even when the phone is powered off.The seller said he got it from craigslist and I contact Verizon and HTC and looks like they only take care of the phones sold by them.Any suggestions?
Thanks in advance.

anderssonyang said:
I got a Verizon HTC One by auction from ebay and the seller claimed it is brand new.Everything looks like it is new but there is a defect on the screen.Looks like a purple blemish and it doesn't seem like a dead pixel or something since I can see the defect even when the phone is powered off.The seller said he got it from craigslist and I contact Verizon and HTC and looks like they only take care of the phones sold by them.Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
Interesting, it could be the digitzer which is giving the purple colour. Could you perhaps post a picture of your HTC one (showing the screen)
Also I found an article that *may* be related to your problem.. Link

TheUnknownThing said:
Interesting, it could be the digitzer which is giving the purple colour. Could you perhaps post a picture of your HTC one (showing the screen)
Also I found an article that *may* be related to your problem.. Link
Click to expand...
Click to collapse
As the picture shown.It's more obvious when you look at the screen.I guess it should some kind of manufacturing defect since I can see a spot even when the screen is off.It should have nothing to do with the camera I guess.Thanks for the information though