Related
So i've seen a few threads here saying that the new deal with media net unlimited package was 10 dollars a month now. Well i called today to get it and was told that not only was it for my fuze(i did the sim swap trick to make it seem we all had regular phones) but also the other two phones in my family, all three of us now have unlimited data for 10 dollars a month. This seems too good to be true. Did anyone else have a similar experience?
ech230 said:
So i've seen a few threads here saying that the new deal with media net unlimited package was 10 dollars a month now. Well i called today to get it and was told that not only was it for my fuze(i did the sim swap trick to make it seem we all had regular phones) but also the other two phones in my family, all three of us now have unlimited data for 10 dollars a month. This seems too good to be true. Did anyone else have a similar experience?
Click to expand...
Click to collapse
So your saying the Rep said that this applied for your fuze or did it apply to your fuze because it had another sim card?
Are you saying your paying $10 a month for all 3 phones... or $10 a month PER phone ($30).
I think I might jump on this. I have a Fuze and my fiance has her old blackjack. She has unlimited messaging for $20 and I have MediaNet Bundle (Unlimited Data, 200 SMS, Unlimited AT&T Messaging) for $25.
So we spend about $45 a month.
If we could get unlimited Family Messaging for $30, then both unlimited data for $10... that would be $50.
I'd pay $5 more so my fiance can get online.
I assume this is only for Family Plans
I used to do that. I worked at radioshack though, and our rep for ATT told us that he used to be a manager at an ATT store and would add the non-pda data plan to peoples accounts, and some would come back later with giant bills because they were revised and billed per byte.
He said it didn't happen a lot, and a lot of times ATT would be full of mercy and not charge the full amount, but he did tell me it occured.
I say be careful because you would be breaking the terms and conditions and they would have every right to charge you 3 cents/KB
has anyone on this forum been caught?
from my understanding it was 10 dollars total for all three lines(as in a total of 10 a month, not 30). I specifically said to the rep, "no no i don't want the family plan i only want it on the one line" to which he replied that it was a family bundle that i qualified for since i had a family unlimited texting plan. I didn't mention my fuze so i don't know what will happen, perhaps this month will have some ridiculous charges but i'll play ignorance and try to fight them. So we shall see. My online account has not updated yet so i have no way of knowing 100% what is going on but i'm rather curious.
also it's only 1c/KB not 3 for their standard charges.
I've been using the MediaNet plan on my Samsung Blackjack, Samsung Epix, and HTC Fuze for 3+ years.
Their expensive internet plans are stupid. When I bought my Epix... the sales guy said, "Since the Epix is a newer faster phone... it won't work with the Media Net plan because the MediaNet plan doesn't send the data packets fast enough and so it won't work".
I'm a Network Engineer. What kind of crap is that?
I popped in my old sim and started checking my email.
Unlimited Data = Unlimited Data.
Every time I call CS and they get me started on that crap I give them an earful. Plus data plans are outrageous. Why would anyone want to pay for a Data plan which is the same, if not more, then the data plans they have in their homes.
SMS is nothing more then free money for them and people don't use that much data. Unlimited Data and Messaging should be MAX $20.
AT&T over-chargingn for data
I see someone else shares my irritation (exasperation) with AT&T (and the other carriers, since they all charge about the same).
I pay $30.00 a month for DSl (3mb down, 768 up). Why or why should I pay the same for speeds that are less than half that on AT&T's network just because its mobile?
Yes I can check my mail (almost) anywhere but.....thirty bucks is ludicrous, I cancelled my data plan on my Kaiser and my wifes Blackberry because it wasn't worth the service. We were paying over $60.00 a month for unlimited data on two phones. (Everyone kick me me becaause I deserve it).
Now you are telling me you are getting it on two phone on the "family plan" for $10.00 a month ?
WoW !
player911 said:
I've been using the MediaNet plan on my Samsung Blackjack, Samsung Epix, and HTC Fuze for 3+ years.
Their expensive internet plans are stupid. When I bought my Epix... the sales guy said, "Since the Epix is a newer faster phone... it won't work with the Media Net plan because the MediaNet plan doesn't send the data packets fast enough and so it won't work".
I'm a Network Engineer. What kind of crap is that?
I popped in my old sim and started checking my email.
Unlimited Data = Unlimited Data.
Every time I call CS and they get me started on that crap I give them an earful. Plus data plans are outrageous. Why would anyone want to pay for a Data plan which is the same, if not more, then the data plans they have in their homes.
SMS is nothing more then free money for them and people don't use that much data. Unlimited Data and Messaging should be MAX $20.
Click to expand...
Click to collapse
Let me clear this up, I might be new to this forum but I am very familiar with AT&T rates and plans. Lets just say I use this information almost daily.
THIS APPLIES FOR STANDARD MOBILE DEVICES (NOT PDA/BLACKBERRY/iPHONE)
For Individual Lines (AT&T Nation)
-Data Unlimited (formerly known as 'MediaNet Unlimited')
cost $15 per phone.
-Unlimited Messaging (SMS+MMS+IM)
cost $20 per phone.
-Messaging & Data Unlimited (Data+SMS+MMS+IM)
costs $30 (save $5 from getting the two seperately)
For Family Plans (AT&T Family Share)
-Data Unlimited
cost $10 per line in the family plan (instead of $15 for individuals)
-Family Messaging Unlimited
cost $30 (one price covers every line on the plan)
THE FOLLOWING IS FOR PDA/BLACKBERRIES
For Individual Lines (AT&T Nation)
-PDA Personal or Blackberry Basic
cost $30 per phone.
-Unlimited Messaging (SMS+MMS+IM)
cost $20 per phone.
-PDA/BBRY Messaging Bundle
costs $50
For Family Plans (AT&T Family Share)
-PDA Personal / Blackberry Data
cost $30 per line
-Family Messaging Unlimited
cost $30 (one price covers every line on the plan)
During the sign-up process, the IMEI number of your device will be registered to your account. If the system detects the IMEI of a device that falls under the PDA or BLACKBERRY category, the Data Plans populate itself only to 'PDA Personal $30' or 'BBRY BIS Personal $30'. If an IMEI of a regular phone was entered, it will populate the options for 'Data Unlimited' for $15
When you purchase your PDA device like a Blackjack II, if you somehow manage to have an IMEI of a normal phone be entered instead of the Blackjack II, you will be billed the rates according to whatever type of phone that was entered. (This will not work with Blackberries because BBRY needs the BIS data and the PIN number to be registered.)
Also what might be possible is; get your devices and plans normally, like a Fuze with a $30 PDA Data plan, a month later, call customer service and tell them that youre switching to a different device that you bought yourself, and give them the new IMEI (imei should be from a non pda/bbry device), and have them change the data plan prices accordingly. Voila, you saved $15 dollars per month per phone.
Oh and if some of you were wondering, the carriers data service is just data, meaning it wont know the difference between data from a Sony Ericsson W350 to an HTC Fuze, or a Touch Pro, or a Touch Diamond, or Xperia, or Nokia N96, or iPhone knock-offs, etc. you get my point.
villa_bryan said:
I used to do that. I worked at radioshack though, and our rep for ATT told us that he used to be a manager at an ATT store and would add the non-pda data plan to peoples accounts, and some would come back later with giant bills because they were revised and billed per byte.
He said it didn't happen a lot, and a lot of times ATT would be full of mercy and not charge the full amount, but he did tell me it occured.
I say be careful because you would be breaking the terms and conditions and they would have every right to charge you 3 cents/KB
has anyone on this forum been caught?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=477071
cesar2010 said:
ok i had the media net unlimited ($15) with my kaiser for like 6months w/out a single problem or xtra charge. i used the upgrade option i had and ordered a fuze but to be used on another line in the fam plan, yesterday i used about 60mb with slingplayer.. today i got a text saying data disconnected due to high charges i called and they told me i didnt have a data plan and i was going to be charged about $1000 i added the $30 data plan and was wondering is there a way to fight the upcoming bill?
Click to expand...
Click to collapse
meh?
i'm thankful someone noticed this. i just called and changed mine to Messaging & Data Unlimited for $30. Before had the two separate plans and was $35. Save $5! that's good in these tough economic times .
oatterzonxda said:
For Family Plans (AT&T Family Share)
-Data Unlimited
cost $10 per line in the family plan (instead of $15 for individuals)
Click to expand...
Click to collapse
not to sure about this..i have a family plan and i did this trick way back in the day with my 8525 (was $20 at the time for medianet and i had to do it again when the price dropped while using my tilt) and unless theve dropped the price recently for family plan data rates then this is incorrect and its still $15 (what i pay a month with a fam plan)
oh and has anyone ELSE besiodes the OP confirmed this $10 all lines plan?
pazookie said:
not to sure about this..i have a family plan and i did this trick way back in the day with my 8525 (was $20 at the time for medianet and i had to do it again when the price dropped while using my tilt) and unless theve dropped the price recently for family plan data rates then this is incorrect and its still $15 (what i pay a month with a fam plan)
Click to expand...
Click to collapse
http://www.wireless.att.com/cell-phone-service/services/services-list.jsp?catId=cat1470003&LOSGId=&catName=Messaging+%26+Data
First item on the page.
evilxhwnd said:
http://www.wireless.att.com/cell-phone-service/services/services-list.jsp?catId=cat1470003&LOSGId=&catName=Messaging+%26+Data
First item on the page.
Click to expand...
Click to collapse
For me it says $15 a month for regular cell phones and $30 a month for pda's such as the fuze.
How many of you guys are doing the thing were you call up and add a regular phone as your phone and then select the $15 for data and then just switch your sim card into the fuze and still only pay $15 for data instead of $30? What would happen if att finds out?
Thanks.
techman28 said:
For me it says $15 a month for regular cell phones and $30 a month for pda's such as the fuze.
How many of you guys are doing the thing were you call up and add a regular phone as your phone and then select the $15 for data and then just switch your sim card into the fuze and still only pay $15 for data instead of $30? What would happen if att finds out?
Thanks.
Click to expand...
Click to collapse
maybe has to do with area you live in?
i see this: http://img99.imageshack.us/img99/7439/shotwh4.png
notice first item, @ $30.
evilxhwnd said:
maybe has to do with area you live in?
i see this: http://img99.imageshack.us/img99/7439/shotwh4.png
notice first item, @ $30.
Click to expand...
Click to collapse
Yes, I see that too, but if you look closer at the fine print for those top two items, it says they are only available to regular cell phone ie not the fuze.
i've been using this on my 8125 for a few years now i have the media net unlimited with 200 text messages for 20 a month.
i just did this recently for my wife when i added her on to my family plan she wanted a blackjack so i had her get a dumb phone first with the unlimited messaging and the 1500 text messages for 30 a month before the 30 days were up with the dumb phone i had her return it and ordered her a refrub'd blackjack off with the discount through my job
the medianet and the messing plan stuck and i just switched her from the unlimited net and 1500 text to unlimited net and unlimited text for 30 a month
so when and if i upgrade to a fuze any new att phone with a newer htc
just like the network guy said above DATA is DATA
i checked around I didn't see anything online about the unlimited data for 10 bucks a month anybody been able to enable this?
techman28 said:
Yes, I see that too, but if you look closer at the fine print for those top two items, it says they are only available to regular cell phone ie not the fuze.
Click to expand...
Click to collapse
which is why you do the trick mentioned earlier and all over this forum so you can get it.
Confirmed in Chicago area!!
The catch is (as someone already mentioned) you have to put ALL THE PHONES from your Family Plan on the $10/mo. Unlim MediaNet Data Plan...and NONE of them can be PDA or iPhones. I'm saving $45/mo !!!
hello guys,
i am planning to order the captivate through the premier website
when i check out, i didn't have to add data plan to my account, but if i add the iphone, i have to add the data plan.
does this mean at&t will not add the data plan even after i activate my phone?
anyone ordered through premier and able to use it without at&t forcing a data plan into your account?
no, eventually you'll get a text saying they've added a data plan so you can avoid large charges.
their system got smart, if they have you imei, they know what model phone you have and they can dole things out accordingly
V DidDy 210 said:
no, eventually you'll get a text saying they've added a data plan so you can avoid large charges.
their system got smart, if they have you imei, they know what model phone you have and they can dole things out accordingly
Click to expand...
Click to collapse
i switched from touch pro to pure last year in november( not upgrade, got it somewhere else), and i didn't get any text nor any data plan even though they recognize my phone in the system
It was just made mandatory sometime in November or December of 2009. I believe people that had smart phones before then are still allowed to stay on the pay per use(.02 per kb). Although when they upgrade their phone they will be forced into a data plan.
fsrkewd said:
hello guys,
i am planning to order the captivate through the premier website
when i check out, i didn't have to add data plan to my account, but if i add the iphone, i have to add the data plan.
does this mean at&t will not add the data plan even after i activate my phone?
anyone ordered through premier and able to use it without at&t forcing a data plan into your account?
Click to expand...
Click to collapse
Did you order from Premier without data plan? I am in the same boat and would like to know about this as well. I am eligible for an upgrade in Sep and would like to get a Captivate (or any other Smartphone) to replace my Fuze (no data plan currently). Thanks.
As I said in the post before you, the data plan is added for you automatically. I went round and round with at&t when they added it to one of my lines(in december). I was even able to get the data plan turned off, just to be enabled again only an hour later. Moral of the story is if you want the phone you have to have data (with at&t atleast). Even if you have a phone that currently does not have data and you upgrade. The primary account holder will receive an email addressing this once a smart phone is detected.
Sent from my SAMSUNG-SGH-I897 using XDA App
I think they can override it if they want to. I lost my SIM during an overseas travel and got a new one for the same old number last month from AT&T.
After I put that in my Fuze and activated it, I got a text saying an "appropriate" data plan has been added for this smartphone.
I didn't contact them, just waited to see what happens in the bill, it still came just for the voice. No data plan. So it might be possible if one can convince them. $15 plan is not a biggie but I work from home so even that would be a waste.
Does anyone know if you have the $30 data and text plan, will that be changed if I order through the premeir website? I tried to upgrade at a corporate store and was told since my phone of record was a Samsung Eternity, I did not have a smartphone plan and would therefore have to upgrade to the new data plans. I refused the upgrade. When I first got the Eternity, I had a $35 data plan. A couple of months before the change to the data plans, I changed the data plan to the $30 a month smartphone plan, saving $5 a month. Does anyone know how this would go? Thanks.
specularius said:
Does anyone know if you have the $30 data and text plan, will that be changed if I order through the premeir website? I tried to upgrade at a corporate store and was told since my phone of record was a Samsung Eternity, I did not have a smartphone plan and would therefore have to upgrade to the new data plans. I refused the upgrade. When I first got the Eternity, I had a $35 data plan. A couple of months before the change to the data plans, I changed the data plan to the $30 a month smartphone plan, saving $5 a month. Does anyone know how this would go? Thanks.
Click to expand...
Click to collapse
Your Eternity is not a smartphone. And smartphone data plan does not include any texting. $30/m is for data only. Texting is extra.
So, whatever your current plan is, it won't carry over to a smartphone. And since you don't have any unlimited smartphone data plan, you will only get the 2GB data plan if you buy a smartphone now.
i have the medianet unlimited data for $10 (with family txting), and i bought my captivate from ebay..is ATT gonna figure out that i need to change data plans?
SiL3nTKiLL said:
i have the medianet unlimited data for $10 (with family txting), and i bought my captivate from ebay..is ATT gonna figure out that i need to change data plans?
Click to expand...
Click to collapse
Yes it is highly likely. I called AT&T a while back when I got my Nexus and told them I got a "new generic phone" and that I wanted Media Net. They asked me for the IMEI and said "Thats a Nexus One, thats not a generic phone!" and forced me to get the $30/mo plan. Basically they have the IMEI ranges for nearly every device out there and if its a smartphone they will charge you for the smartphone data package.
I would say yes, because it is a ATT branded phone. I had G1 and used their $10 data package without a problem. I did have a pantech matrix when I got the data package though, just didn't tell them about the G1.
sent from a 42 node T.I. 89 cluster
You guys are all asking the same exact question. No one, but AT&T knows.
I have had a Sony Ericsson XPERIA X1 on my AT&T account with the $30 unlimited data/txt package from Nov 2008 - January 2010. I wasn't switched over at all. But this was an unbranded unlocked smartphone.
Then I had a AT&T branded Motorola Q9h smartphone on the same $30 plan from January until I got my Captivate on the 18th. I wasn't switched over at all while using the Q9h even though, the online account manager recognized by phone.
It's going to be hit or miss. Just use your phone and if you aren't caught, well congrats. If you are, just pay or switch carriers.
I put my old tilt on my wife's line and she used it for about 5 months without a data plan. AT&T says in their ToS they have the right to add a data plan to your line if they find you are using a smartphone without one, but they never added it to her account.
Most likely because she had 0 data usage. When I upgraded through At&T to the captivate I was forced to add it.
AT&T only recently started adding the data plans automatically for smartphones. The system can now detect and add the service to your plan without your approval or interaction. The data service CAN be removed and blocked from ever being added to your plan again by a manager, but if you have a new phone that you bought at the subsidy price (read: with contract) then you will probably have to either pony up for the non-contract price or keep the data plan.
If you already had a data plan your service will remain unchanged if you upgrade your phone wether a data plan is required or not.
In 07-08 my wife and I both had Blackberry Pearl 8110's, hers was just the standard was AT&T locked and had been given to her by her mother, mine was purchased unlocked and unbranded. I dropped mine and the screen broke, but I kept it around. In April her phone started to act up ... so I took her phone apart and put the screen on my old unlocked BB inserted her SIM and she was back in business like nothing ever happened. 2 days later she recieved a text that an "appropriate" data plan had been added. She never wanted a dataAT&T only recently started adding the data plans automatically for smartphones. The system can now detect and add the service to your plan without your approval or interaction. The data service CAN be removed and blocked from ever being added to your plan again by a manager, but if you have a new phone that you bought at the subsidy price (read: with contract) then you will probably have to either pony up for the non-contract price or keep the data plan.
I have a Premier account with unlimited talk, text and data on my and my son's lines and unlimited talk and text on my wife and daughters lines.
When I contacted AT&T they informed me that unless the service has a block put on it by a manager that the data plan will indeed re-add itself.
EDIT: IDK WTH happened here .... it was like 3 posts in one, hopefully fixed!!!
have been using the phone for two days
no message about the data plan
i will keep you guys posted
2) WIRELESS DATA SERVICE TERMS AND CONDITIONS (applies to all customers)
I. GENERAL TERMS AND CONDITIONS APPLICABLE TO AT&T'S WIRELESS DATA SERVICES, INCLUDING BUT NOT LIMITED TO, FEATURES THAT MAY BE USED WITH WIRELESS DATA SERVICES AND WIRELESS CONTENT.
General Requirements: AT&T provides wireless data services, including but not limited to, features that may be used with wireless data services and wireless content and applications ("Services"). The absolute capacity of the wireless data network is limited. Accordingly, service is only provided for prescribed purposes and pricing for Data Services is device dependent and based on the transmit and receive capacity of each device. A pricing plan designated for one type of device may not be used with another device. Some devices or plans may require you to subscribe to data plan. If AT&T determines that you are not subscribed to the required plan(s), AT&T reserves the right to switch you to the required plan or plans and bill you the appropriate monthly fee. The Services may be subject to credit approval. An activation fee of up to $36 may apply to each new data line. Compatible data-enabled wireless device required.
Click to expand...
Click to collapse
Source: AT&T TOS
Purchased my upgrade through wirefly.com online (not via phone).
-upgraded 1 of my family lines (selected Keep existing service plan)
-came from an iphone 3gs w/ Unlimited Data
8/27
-sent me my new captivate
-meanwhile, received a text message on my current iphone that my "new service has been activated"
-data was not inactive on my iphone
-called at&t--they said IMEI #'s was switched to the new Samsung, WTF?!--i don't even have the phone yet.
-ALSO THEY SWITCHED ME TO the 2GB Capped Data plan!!!
-At&t switched my IMEI # back to my current iphone, and switched me back to my existing unlimited Data
8/30
-received new text message that my "new service is active"
-data no worky
-called Wirefly this time--no use--says my iphone didn't have a data plan existing and could not retain existing service plan
-I HATE CALLING INDIA and talking to "Robert from India"
-re-called AT&T; switched back to iphone IMEI and switched back to my unlimited plan
Bottom line: I do not like Wirefly right now... At&t said that if i received and activated my new phone and that wirefly switched me to a capped plan, that i could have stayed with a capped plan, and i would not be able to switch back.
Plus: Wirefly states that if i call AT&T directly, i violate the Terms and Conditions and am subject to pay for the remainder of the phone ~$300. WTF?!
I had looked into both Wirefly and AmazonWireless. Apparently I would have to switch to the limited data plan if I purchase through them. Moreover, if you have one of the old voice plan that might give you a better deal, you will lost that too and have to select from one of the currently available plans. At the end, I decided to get my Captivate from AT&T. The price at those websites for existing line upgrade is not that much cheaper than AT&T.
Same thing here..call up AT&T and ask them to flip you back...they'll push a little but they'll give it back to you ultimatly
Belaflek said:
Same thing here..call up AT&T and ask them to flip you back...they'll push a little but they'll give it back to you ultimatly
Click to expand...
Click to collapse
Had to return 1st phone thru att b/c of random shutdowns...
that price was $199+tax which was ~ $216.xx
Wirefly w/ free shipping and no tax was $119.99
Approx. $100 savings, that is the primary driver... however w/ headaches and such, maybe $100 isn't so bad.
also, you have to keep in mind although wirefly is a 30 day return policy, you really have 14 days to request an RMA #.
Ah..Mine was through letstalk.com. They flipped my plan to 2gb. I got the phone and called up AT&T and said that I thought my plan was being grandfathered in and AT&T said 'ok but just this time'. I torched my phone where I couldnt even get it to boot...power did nothing so I rma'd it after about 20 days and they sent me a new one...with the damn 2gb plan again. I called AT&T again and said I shouldnt be dropped from my grandfathered plan cos my phone broke so they got a manager to set me back to the $30 unlimited plan from my iphone again. If you are nice and all 'yes maam/sir' and 'no maam/sir' they should play nice...get the phone and just let them know you wanted to stick with the grandfathered plan. So ge thte phone and plan wiht the 2gb and call at&t and tell em you dont want it...worth a shot at least
As the title says, has anyone had success in getting AT&T to let them keep their mediamax plan? I have been using the mediamax 200 plan, unlimited data and 200 messages, since 2005 through several smartphones and have been using my captivate out of contract for over three months. Last night they decided to switch me to datapro and 200 messages, a $10/month increase and less service. I've already spoken to cs and one supervisor, another is supposed to call me. So far they're sticking to "it's AT&T policy...." even though I'm maintaining a family plan of five and have been a customer since the days of bell south and cingular.
Up until I got my Captivate, I was also a MediaMax customer. Absolutely loved it. But, I was forced to "upgrade" when I got the Captivate at the discounted rate. However, they don't have the authority to just change your plan unless you authorize it, AFAIK. Keep at it and force them to reinstate your original plan.
I have been two years now with the MediaMax plan with 200 msg's, whitout any problems!! I just upgrade my phone to a Captivate last month!! and I just leave the plan as It was! Thy don't touch it!! And for they touch the plan they need to be autorized by you first.
I got them to let me keep my plan -- Unlimited data with 1500 texts. And I think that my mms is unlimited through data plan.
Anyway, I got my Cappy through the AT&T website -- which may make a difference. I wanted to make sure I purchased it at the $150 rate, where I was comfortable enough that I'd be able to keep my plan, which was hugely important to me -- at the expense of the $100 I could have save through Amazon deal offered by AT&T. I did NOT pull the trigger at Amazon after going almost fully through the signup process, just to see what data plans and terms were offered. Amazon only offered a few "new" data plan choices -- all limited. NO unlimited data plan offer at all, and NO offer of keeping current data plan. So, over to AT&T I went, because I was just too anxious to get my new Cappy. Or course, it's all xda's fault.
AT&T website did have a keep your current plan option, but I couldn't select it for some reason -- software glitch on their end. In any case, it gave me a firm footing from which to make my demand to keep my unlimited data plan.
I bought the phone went through the entire process with AT&T checkout . . . Then made the call to AT&T almost immediately after getting my confirmation on the Cappuccino order and new 2 year contract setup. I came from the annoyed/angry angle, polite but with clear worry in my voice -- but always coming with assurance (never dropped the Lawyer Bomb, but acted like it).
No resistance at all. In fact, the guy could not accommodate me fast enough. He wad really nice, too, but I even made him stutter twice while adressing my specific annoyance with the AT&T website contract renewal process, and how alarmed I was that I could not select the lost valuable option to me in terms of my new Cappy purchase -- keeping my unlimited data plan.
Maybe it was partly due to the fact that their own website had the keep your current data plan option. But whatever. I got fairly lucky, though. Bottom line is that it's a new contract with new terms and a new 2 year term. The terms of the contract are all contained within the four corners of the document, and it is a take it or leave omit situation. It's essentially a contract of adhesion, where one party unilaterally sets the terms and no amendments from the purchasing party will be accepted.
They can and will force you to accept the limited data plan, IF IF IF it's in the contract. Not sure I kept mine.
Anyone got a link to the current fork contract, so I can give it the attorney review. I can then post a definitive answer and possibly more advice on a successful approach to AT&T.
••••••••••••••••••••••••••••••••••••••••••
VICTORIA CONCORDIA CRESCIT
------------> Sent from my Froyolicious Cognitious Cappy . . . Smooth like Arsenal Football Club.
i have my unlimited data plan from when i rewnewed a 2 year contact for the captivate. unlimited text and data. on the family share plan too so its all good. so far no issues.
that sucks you had to go through that. The "unlimited" internet option was still available for me when I got my cappy from the AT&T site when it came out.
I still cringe at the thought that I almost got an iPhone 4.
Ew.
Well at least I know some still have it. I was polite but firm and told them exactly what I wanted. Not even a nibble or a let me see what I can do though. The front line person tried to tell me that the plan wasn't compatible and I didn't even let her finish with that excuse. The second level stuck to "it's policy" and "the system won't let us" even after I pointed out that I could take my line and leave immediately with no penalty. I even asked what I would have to pay to take my other four lines as well. The only thing the supervisor offered was to have another supervisor call me back in 24 - 72 hours. I guess I'll wait for my callback. I'm just surprised that they didn't offer anything to keep a long time customer happy.
I don't even want to leave because I got the captivate working perfectly and customized for me but I can't stand the limits and price bumps that AT&T keeps pushing when other carriers are still offering "unlimited" packages.
I had my full unlimited everything plan for my old phone. I found walmart onlime had the cappy for $89 so I went for it. They called me 4 days later saying i had to change to ome of the lower plans. So I canceled.through the walmart online. Went down to walmart and payed $139 but I was able to keep my everything plan with with unlimited data, unlimited internet, unlimited text and mms. So Everything... I called ATT before doing so to confirm with them. Not sure I would have switched up without it
Sent my Cog'd 2.4.1 FroYo, Darkness Themed, Full of Speed yet Stable as can be Rom that is Snazzy
Uhg. I did this same dance a few months ago. I was promised by several AT&T reps that I could keep my old plan (unlimited data, unlimited text, 200 mms), but someone 'accidentally' deleted it from my account in the process of doing the upgrade. And nobody was able to get it back. After going back and forth for 3 months, they ended up offering to put me on a data unlimited plan and give me a $200 credit for my difficulties.
The _only_ reasons that I stayed with AT&T are that a) most of my friends and family (as well as my company) are on AT&T, and b) it wouldn't end up being any cheaper elsewhere.
If the Droid 2 world phone had been out, I might have very well jumped ship regardless.
I still have it.
When I upgraded to the Captivate, I found out they had left my MediaMax plan in place, even though I used a Samsung Impression for about a month. The AT&T sales rep said that since it was still on my account, I could keep it. I guess that's a rare case of their mistake working in my favor. I hope you get it worked out.
I bought from the store soon after it came out. I asked them if I could keep the unlimited plan and the lady who sold me the phone said yeah. After I paid I double checked with her and she told me some smack about the computer had automatically 'upgaded' me the crappier plan. I nicely reminded her that wanted my old plan and she said she needed her boss to okay it and she wasn't in the store. She said she'd fix it and call me.
She didn't call. After 2 days I called the store and they told me I needed to call the mothership to get it fixed. I was pretty pissed by then so I called the main ATT number and screamed at them until they fixed it.
If it wasn't for my wife wanting her iphone and our decent (old) family plan I'd ditch ATT over this tricky crap they tried to pull.
I ordered online, didn't activate and swapped my sim over.
Of course I had the iphone unlimited plan, not the one you are talking about.
just so you know man, you can get anything from ATT if you are persistent enough. BUT they will NEVER call you back. They're just too busy to call back. They only say that to appease you at the moment.
Ever since I got my first cell phone, I've been with ATT and they've NEVER called me back once. They've been accommodating and what not but you have to call them.
Denied for a second time. I suppose I'll give them one more try in a day or so before looking into jumping ship. Too bad as I just got the captivate to what I would call perfect. Oh well. I suppose I'll be jumping to the Droid X or Evo forum as it doesn't look like the facinate has the dev support that we do and I don't need the hardware keyboard on the epic. Anyone want a captivate?
I'm on a premier acct (Business FAN) and i've never once been hassled about my medianet 200 which I originally signed up on with the SE W810i (also on the 550min familytalk with 3 line limit that isn't offered anymore)
Since they started requiring smartphone specific plans i've upgraded to the blackjack, tilt, fuze, pure, tilt2, captivate. All through the premier online store, 1 year contracts (usually allow upgrading 6-8 months into it with a 1 year contract).
AT&T definitely recognizes the IMEIs properly as I sold the Fuze to a buddy of mine and as soon as he booted it up with his SIM inside, his plan got switched to smartphone data.
One of my other lines purchased the pure with a data block on the account (normally that phone would require data and not be allowed with a data block) 1 year contract for $0.01 shipped, no data plan required at purchase time. Captivate (refurb) was $49.99 shipped on 1 year contract, again no data plan requirements at purchase time.
Somewhere in the system there's a flag that turns on/off this automatic IMEI plan switching, i imagine. Something tied to business accounts/grandfathered accounts would be my guess.
Da_G said:
All through the premier online store
Click to expand...
Click to collapse
Crap. I've a premier account as well. I almost went that route, but decided to do it in person instead. Result? I got screwed, and after 7 handoffs to different managers, they "couldn't put my old plan back on" and were "terribly sorry to loose me as a customer, but have no way to readd the plan". I guess I should have just done it on the web like I was first planning to.
yeah, I've done similarly. Also on a large FAN and I've been through a Cingular 3125 -> 8125 -> Tilt -> Fuze -> Captivate and only now has it been a problem. Kind of annoying to be honest as they stick to the party line of "That plan isn't compatible with your phone, no one can put it back." I'm always polite but maybe I shouldn't be. I've mentioned going to a competitor casually to both reps and got no offers either.
Premire here as well. They said I was grandfathered in to the old unlimited data plan
Premier customer for a decade. I've had the mediamax 200 for about 6-7 years. I never had a problem switching phones and keeping my plan (8125, fuze etc). I got the Captivate on Sep 20th. When it was activated (at BB) I got a txt saying a data plan is required with my smartphone and 1 would be added for me if I didn't. I didn't think much of it because the sales rep said I could keep my current plan and the terms for the phone only said that a min $15 data plan was required.
On Nov 9th, I got a txt saying "Did you know a data plan is required for your phone? We have added an appropriate data & msging plan".
Total crap. Currently waiting for my BBB complaint to go through.
Welcome to suck!
mediamax plan?
not sure what the "mediamax" plan is, but I am on the 1200 minutes, unlimited data, and unlimited text/MMS. it was originally the $100 iphone plan back in the day.
I was able to keep it because I was "grandfathered" in from my original iPhone 2G. I kept it through my upgrade to the "pure" (POS WinMo phone) last october. Then when I upgraded to the Cap I had to resign to another "new" contract and shortly realized after the first bill they switched me from the unlimited data to a limited plan. I then proceeded to throw a "****-fit" and called customer service.
I had to talk to quite a few "managers" and gripe at them about cancelling (been a customer for over 5 years) before they gave it back to me. I had the final "best luck" calling at 7am (CST).
When we merged my G/f's account with mine last july she had the plan also but the captivate upgrade actually ended up sticking to her since she didnt originally have the unlimited.
Crappy thing is we are going to probably have to go through it all over again when we upgrade her line...and I really doubt I will be that lucky as when I got it last time they said they are getting EVERYONE off the unlimited- even at&t employees...
Before everyone flips out on me... give me a second. So I told my dad he was going to lose his unlimited data if he didn't upgrade his phone by today. Which of course he ends up waiting until today to do. Come to find out that he had to upgrade before today in order to keep his unlimited data. We are on a family share plan and only me and my dad have unlimited data, but my brother and sister, who are also on it, have the 2GB data cap.
So I told him to try to transfer his upgrade to one of them and get the subsidized price and just upgrade it on his line. So he tries to pre-order the SGSIII on my brother's line and this pops up.
"The existing plan Nationwide Account Level Talk & Text Family Share 2000, is not compatible with the new device." So it either chooses new individual plan or new share voice and data plan.
What's confusing though is that under smartphone data packages, it doesn't have the new family data plan pricing. It still has 2 GB for $30, 5GB for $50, and 10GB for $80 and under plan shares summary on the left side where the totals are, it does say "Nationwide Account Level Talk & Text Family Share 2000". So I'm confused as F*CK right now and I want my dad to keep his unlimited for at least another 2 years, but I also don't want to lose mine and get screwed over with this new family data share plan. Not to mention that fact that I'm not sure whether they are actually forcing us into this new data share plan or not.
Thoughts? Can anyone who has a family plan with an upgrade vouch?
If I may interject, this is why I'm on Straight Talk AT&T. I can't deal with confusing carrier pricing schemes. I know it doesn't help your situation, but thought it would be worth mentioning. Same service, lower price, none of the confusion. Anyways, I hope you get your answer bud.