Related
a video. Im not calling yall liars, but ive had 3, and all have the issue so I just dont see how others dont. Unless its the routers, and yours is way better than mine cause mines junk, but never had issues on other phones.
Anyways, please post a video showing in another room from your router, covering the top landscape style and take a video showing the bars. I dont care if they drop some, Those that say it dont vanish can I please see a video. I JUST DONT GET IT.
Thanks, p.s. I got my 4th sensation on the Way. I want this phone but dont want the wifi issue cause i use wifi 90%of the time.
smashpunks said:
a video. Im not calling yall liars, but ive had 3, and all have the issue so I just dont see how others dont. Unless its the routers, and yours is way better than mine cause mines junk, but never had issues on other phones.
Anyways, please post a video showing in another room from your router, covering the top landscape style and take a video showing the bars. I dont care if they drop some, Those that say it dont vanish can I please see a video. I JUST DONT GET IT.
Thanks, p.s. I got my 4th sensation on the Way. I want this phone but dont want the wifi issue cause i use wifi 90%of the time.
Click to expand...
Click to collapse
Don't have another video camera, so you'll just have to trust me, or trust the videos that are posted on YouTube that show it working. I'm in another room, landscape, hands wrapped around the phone every which way, the wifi connection never drops. I don't have a case on the phone. Using Wifi Analyzer I do get about a 20-25dB drop in signal, but it's still plenty strong enough to stay connected and not drop data.
It's more likely something about differences in routers than the phone. Maybe signal strength, or g versus n, or the specific channels being used. Not saying there are no bad phones, but if you try 4 phones and they all do it then it's probably related to something about the router.
I've not got a video but I don't hold my phone when using it in landscape (I rarely use landscape at all tbh). I put it on my lap so don't have the issue
please please post a video someone. This is my only issue. If its my router and I need a N ill buy one, but I need a video of someone going to the router, then watching them walk to the end of the house in the room and do it. If it does not kill your wifi I will be sold and figure out why mine is..
Do you have a N router?
Is it just G?
This is serious and Ive only seen videos of them effected and experienced the same.
Ok so I took my case off and had to wrap my hand completely over the top end of the phone to show a difference, but it did drop two bars ,now since ill never hold my phone in that manner this will never be a problem for me , so I would say that the case makes a diff and its definately there , I really don't like holding it in landscape mode ever , i rarely do
For ref, I have a G router (a rebranded Thomson)
EddyOS said:
For ref, I have a G router (a rebranded Thomson)
Click to expand...
Click to collapse
but you said you dont hold your phone in landscape. I for one play online FPS games in landscape and need it.
Can you test in landscape? since you dont go in landscape? or did you already and have no issue?
please post a video. If yours is fine there are good ones and ill find it. If not im trading back for my g2x today because that
so far Im getting. I have no wifi issue cause I never cover it?
well if you do hold your phone in landscape and have no issues, then please post a video. In portrait im golden, but when I landscape it completely depletes.
Here's a video that shows signal drop but no disconnect when the wifi signal is strong.
http://www.youtube.com/watch?v=j64GKuuczoE
This is just what mine looks like. Drop in signal, no disconnect.
Notice the other low signal wifi's in this vid do drop away. The same guy also posted a video showing a total drop in connection if the wifi signal is relatively low at it's peak. So, at least part of the reported problems could be due to a relatively low max signal.
If you don't have Wifi Analyzer get it and post a vid so we can see what's going on.
I will make you a video the second I get off work at 4pm. I will show the router on video, then walk up stairs, hold the phone in landscape and show that none of my bars disappear. Do I get anything in return or do I just prove I'm not a liar? I am really not trying to knock anyone here but I find it odd that we can all buy top of the line phones but still use shifty routers. A goog router will make your life a lot better for a fraction of the cost for your phone. I suggest everyone get into the year 2011 and atleast by a N router, if not a dual band N router.
Sent from my HTC Sensation 4G using XDA Premium App
samnada said:
Here's a video that shows signal drop but no disconnect when the wifi signal is strong.
http://www.youtube.com/watch?v=j64GKuuczoE
This is just what mine looks like. Drop in signal, no disconnect.
Notice the other low signal wifi's in this vid do drop away. The same guy also posted a video showing a total drop in connection if the wifi signal is relatively low at it's peak. So, at least part of the reported problems could be due to a relatively low max signal.
If you don't have Wifi Analyzer get it and post a vid so we can see what's going on.
Click to expand...
Click to collapse
Ok that. WEll, hes next to the router, so thats why the wifi dont die, but I garuntee that if he goes in another room it will die. WE need to see where his router is before we judge if his connection never drops. I bet hes in the same room.
WIfi analyzer vs my vibrant is amazing. Vibrant perfect barely loses db. Now the sensation loses 20 no problem. So in a room with wifi it will be connected, but in a room with less signal, you will cover the signal and kill it. It shouldnt be like that.
smashpunks said:
Ok that. WEll, hes next to the router, so thats why the wifi dont die, but I garuntee that if he goes in another room it will die. WE need to see where his router is before we judge if his connection never drops. I bet hes in the same room.
WIfi analyzer vs my vibrant is amazing. Vibrant perfect barely loses db. Now the sensation loses 20 no problem. So in a room with wifi it will be connected, but in a room with less signal, you will cover the signal and kill it. It shouldnt be like that.
Click to expand...
Click to collapse
You've identified why people are reporting different experiences, which is exactly what I said. If the signal is strong then the connection won't drop. If it's weak enough at max then it will drop.
The loss of about 20-25dB by holding the phone certain ways is known, and isn't likely to vary much be getting your 4th or 5th Sensation. You could try holding it differently, or maybe some types of cases (with or without PT ) may help. Or you can get a router with a stronger signal.
Whether or when HTC will do anything to fix or improve the issue remains to be seen.
samnada said:
You've identified why people are reporting different experiences, which is exactly what I said. If the signal is strong then the connection won't drop. If it's weak enough at max then it will drop.
The loss of about 20-25dB by holding the phone certain ways is known, and isn't likely to vary much be getting your 4th or 5th Sensation. You could try holding it differently, or maybe some types of cases (with or without PT ) may help. Or you can get a router with a stronger signal.
Whether or when HTC will do anything to fix or improve the issue remains to be seen.
Click to expand...
Click to collapse
Maybe Ill try a stronger router. Im going to try a few locations with wifi, if it perfoms bad, Bye Bye. My other phones pick up wifi outside buildings.
Your right, if i hold it in portrait its strong, but I shouldnt need to do that. Ever.
smashpunks said:
Maybe Ill try a stronger router. Im going to try a few locations with wifi, if it perfoms bad, Bye Bye. My other phones pick up wifi outside buildings.
Your right, if i hold it in portrait its strong, but I shouldnt need to do that. Ever.
Click to expand...
Click to collapse
Your right, you shouldn't need to hold it differently to hold a WiFi signal. Do you still want me to make a video showing that non of my bars drop while on a different floor from my router.
I actually get a stronger WiFi signal on my Sensation than I do on my G2X.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
Your right, you shouldn't need to hold it differently to hold a WiFi signal. Do you still want me to make a video showing that non of my bars drop while on a different floor from my router.
I actually get a stronger WiFi signal on my Sensation than I do on my G2X.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Please, I would love that... Cause if so I just need a stronget router even though my other phones work fine sitting on them..
I live in a small apartment and I have a good router (bought it like a month ago) even when I'm standing directly in front of it, the signal will drop (I watch the meter in wifi analyzer drop) If I'm in another room it drops even more. I have my phone set for max wifi performance too. One night I really noticed it while streaming a video from my computer via splashtop. Every time I held it a certain way the video would actually stutter. I wonder if the people experiencing it have some kind of grounding problem with the phone. It's not a huge issue for me because it never fully drops and when I hold it in landscape mode I just make sure My hand doesnt cover all three anntena holes on the back. It seems when your hand is in contact and covers all 3 that it drops. I should be getting another sensation on friday. I hope 1. the wifi drop isnt as bad 2. That I get the better sharp screen
graffixnyc said:
I live in a small apartment and I have a good router (bought it like a month ago) even when I'm standing directly in front of it, the signal will drop (I watch the meter in wifi analyzer drop) If I'm in another room it drops even more. I have my phone set for max wifi performance too. One night I really noticed it while streaming a video from my computer via splashtop. Every time I held it a certain way the video would actually stutter. I wonder if the people experiencing it have some kind of grounding problem with the phone. It's not a huge issue for me because it never fully drops and when I hold it in landscape mode I just make sure My hand doesnt cover all three anntena holes on the back. It seems when your hand is in contact and covers all 3 that it drops. I should be getting another sensation on friday. I hope 1. the wifi drop isnt as bad 2. That I get the better sharp screen
Click to expand...
Click to collapse
I have one coming soon as well. Ordered today. Will see how it goes. I just don't think I should have to get a new router when my others phones work great.. I'd say grounding causeof if I put tp between my phone and case I can't get it to drop... Move the 2 layers of pt and it goes away.
Sounds like you should just ditch the Sensation; some feedback from my experience; I have the Rubberized case on mine and at work with the case I get about 1-2 bars of WIFI; without I get almost full.
Turning it landscape also kills the connection with case and drops to 1 bar without case so thats pretty ****ty although I don't use my phone landscape or really play games on it but for people who do I could imagine that sucking pretty hard.
Was gonna do a vid but I don't think it's really necessary. If you have a strong signal (ie sitting next to the router) your likely not going to notice anything at all; if your on a medium signal it's likely you will lose bars or total connection.
Not really sure what video proof is going to do for you however as it really doesn't matter what others are experiencing in this case outside of their verbal explanation.
I have to agree, this issue is annoying. In my house I have 2 MT4G's a Thunderbolt and the Sensation. None of them drop wifi signal like the sensation does.. I don't use a case and sitting 3 feet from the router I'm ok, even turning around facing away from the router at 3 feet I'm ok but it does drop a couple of bars. In other rooms I have full bars but if I cover or hold in landscape as has been shown I loose all or down to 1 bar and most of the time it will disconnect.
Not sure what type of router mine is as it is from AT&T UVERSE.
Here is my video 3 rooms away from my router I drop a little but no disconnect.
-McMex
Sent from my HTC Sensation 4G using XDA Premium App
I just called HTC and had them send me out a new battery door. I was having problems with the signals. Have any of you had these same problems? If so have Yall got a replacement from HTC and did it fix the issue?
Sent from my HTC Sensation 4G using XDA App
nope, haven't had any reception/signal issues at all.
I believe the death-grip affects your wi-fi signal. When I move my phone to landscape mode and hold it as indicated in some videos, momentarily a bar goes down in my wifi signal but nothing like an interuption. It doesn't drop (and reconnect) wifi either.
It seems to be a hit or a miss with these phones
sbihue said:
I believe the death-grip affects your wi-fi signal. When I move my phone to landscape mode and hold it as indicated in some videos, momentarily a bar goes down in my wifi signal but nothing like an interuption. It doesn't drop (and reconnect) wifi either.
It seems to be a hit or a miss with these phones
Click to expand...
Click to collapse
This is why I'd really like it if someone who replaces their battery cover could post before and after wifi signal strength from the same location. It is possible that there has been a redesigned battery cover with a better antenna placement.
I only lost 1 signal bar so i think its normal - like other phones
I am currently having a HUGE problem with death grip. So bad that it drops my WiFi calling when im texting in landscape even from about 15 feet from my router. I am going to call HTC tomorrow and request a new back cover just because its a free step I can take to try and fix it.
seems like HTC have a problem with this model
i have to wait 7 days for my Sensation to come from service
then i will see what is the next step... media, solicitor .... we will see
signal its rubish anyway
silentsnow31802 said:
I am currently having a HUGE problem with death grip. So bad that it drops my WiFi calling when im texting in landscape even from about 15 feet from my router. I am going to call HTC tomorrow and request a new back cover just because its a free step I can take to try and fix it.
Click to expand...
Click to collapse
ok... so after reading your post I decided to test it out. My router is on the 2nd floor in the study. I used landscape mode to send a couple of emails and texts from the first floor and outside my home. The signal dropped a couple of bars each time and recovered. Didn't drop the wifi signal for sure.
I think it is still a problem and HTC needs to get a fix out. Don't know if it will be a f/w or h/w but it needs to be out. I guess if everyone having this issue raises enough hell, HTC may act sooner.
The 4g phones seem to have a different placement of the wifi antenna and does not contain a death grip like problem due to this reposition.
You can higher the wifi signal (battery usage) in the wifi advanced settings.
Doesn´t help anyway?
All sensations will do this. Rooting the phone and installing custom ROM will fix the issue. Before if i placed my hand over the top of the phone, wifi would drop, sometimes even lose signal entirely. Now after root and ROM, it doesn't even drop one bit.
I was about to return my phone due to this issue, i am glad I waited a bit.
jjcobm said:
All sensations will do this. Rooting the phone and installing custom ROM will fix the issue. Before if i placed my hand over the top of the phone, wifi would drop, sometimes even lose signal entirely. Now after root and ROM, it doesn't even drop one bit.
I was about to return my phone due to this issue, i am glad I waited a bit.
Click to expand...
Click to collapse
My phone is rooted (s-off) with all bloatware removed. Its still on stock ROM though.
Since we have S-OFF now, the custom ROM's for sensation have started to flow. Just waiting on those ROM's to be stable before deciding on which one to use.
BTW which ROM are you using!!!
Changing the back cover will make no difference. I got a replacement and saw no difference at all.
When I would go into landscape I would lose 1-2 wifi bars, but after I flashed Android Revolution 1.1.6 and kept the stock radio I started only losing 1 bar if any at all.
sbihue said:
My phone is rooted (s-off) with all bloatware removed. Its still on stock ROM though.
Since we have S-OFF now, the custom ROM's for sensation have started to flow. Just waiting on those ROM's to be stable before deciding on which one to use.
BTW which ROM are you using!!!
Click to expand...
Click to collapse
I am using:
InsertCoin Sense Android 2.3.4 STABLE 1.2
I have tried them all. This one is by far the best for everyday use.
Everyone complaining about death grip. It's there on all phones, it will go away with a root and custom ROM.
I haven't experienced this at all. compared to my buddies iphone 4 where there is a serious death grip problem any drop in signal on my sensation is moot.
MonkeyK said:
This is why I'd really like it if someone who replaces their battery cover could post before and after wifi signal strength from the same location. It is possible that there has been a redesigned battery cover with a better antenna placement.
Click to expand...
Click to collapse
I've heard that it does, but I'm still waiting on mine to arrive. We have FAR FAR lower signal strength with this phone than with our other phones (motorola cliq / mytouch 4g's)
I just checked and I'm on zero bars right now. I usually have 4 bars right here with my other phone. It's rediculous. Holding the phone reduces my signal strength by ~40-50%. It can completely lose signal, right under a tower (in visual range) if you hold your hand flat against the back.
Flashindude said:
I only lost 1 signal bar so i think its normal - like other phones
Click to expand...
Click to collapse
For many people, this is not the case. I know there are different revisions for the back cover. I think it is due to that.
jjcobm said:
I am using:
InsertCoin Sense Android 2.3.4 STABLE 1.2
I have tried them all. This one is by far the best for everyday use.
Everyone complaining about death grip. It's there on all phones, it will go away with a root and custom ROM.
Click to expand...
Click to collapse
Glad this is the case for you. It is not for me.
chisleu said:
I've heard that it does, but I'm still waiting on mine to arrive. We have FAR FAR lower signal strength with this phone than with our other phones (motorola cliq / mytouch 4g's)
Click to expand...
Click to collapse
Did your wifi situation improve after u got the new cover? my device sucks.. it drops all the way down to zero.. thinking of getting the g2x instead
Signal is good when phone is turned to 2G only, so this appears to be a firmw-/software issue rather than a battery-cover issue.
I had the same problem when i first recieved the devie but as you say custom rom sorted that
I don't know if anyone has discovered this but it turns out that the top of the phone seems to be where the WiFi antenna is an it is quite sensitive. Holding the top of the phone or even the top side ( near the volume rocker) messes up ur WiFi reception. Even cases that cover the phone seem to reduce WiFi strength. I discovered this wen the strength always seemed to be low an my speeds were not as fast as they should be etc.. so I started holding it differently an found that wen I have no contact with the top of the phone its always showing full strength an speeds are as expected ( through the roof) I hope this helps some of u guys having problems
Sent from my HTC One S using XDA
dreamdestiny said:
I don't know if anyone has discovered this but it turns out that the top of the phone seems to be where the WiFi antenna is an it is quite sensitive. Holding the top of the phone or even the top side ( near the volume rocker) messes up ur WiFi reception. Even cases that cover the phone seem to reduce WiFi strength. I discovered this wen the strength always seemed to be low an my speeds were not as fast as they should be etc.. so I started holding it differently an found that wen I have no contact with the top of the phone its always showing full strength an speeds are as expected ( through the roof) I hope this helps some of u guys having problems
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
Yes!!!!! I'm having some issues. When I'm at home, the signal from my Wifi drops terribly when I'm in my room. I'll have fair signal, then I hold the phone it the signal goes.. I can't find a spot in my room so far where I can reliably get good signal. N in the mean time my laptop is fluctuating between 90% and 100% signal strength! This is utterly ridiculous!
i dont have problems with this issue. The removable plastic on the back contains antennas.
Gesendet von meinem HTC One S mit Tapatalk 2
I can't stress how frustrating this problem is... I'm using TrickDroid v3 now and it still hasn't fixed my problem!!!! I really hope this is NOT a h/w issue. My signal falls off drastically within a couple meters of the router.... which is DUMB
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
return it and get a new one
That's where the antenna is!! Your SIM cover has the antenna built in to it.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Try to remove and reseat SIM card cover, if its still too bad have the phone replaced. A friend of mine had his One S replaced after we compared Wifi signal with Wifi analyzer and his was ~20 dBm worse than mine at same locations. New one is fine. Didn't know about the wifi antenna on sim card cover back then though, might have helped since it seems it has for some users here.
I have almost the same problems with WiFi antenna although it's not as worse as others are saying. I can confirm though that when you put your hand next to the SIM cover the WiFi signal drops 1-2 even 4 lines at some times. However I don't think it's a manufacturing defect for some phones but I think it's a general problem with all the models. I am saying this because I had the exact same problem with all my HTC devices (Diamond, Desire and One S). So I think it's a poor WiFi project and maybe cheap raw materials rather than a poor WiFi in some phones. In a way it's normal that this happens because your hand will screen the antenna. Try to do this with all antennas out there and you will see that your hand (your body) will influence the signal in all devices). So if they couldn't overcome this problem they had to put the antenna in the place where you will cover it most rare, and this place is on top of the phone. I don't like it either but that's the way it is.
amoiz said:
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
Click to expand...
Click to collapse
just noticed the same this morning, though only happens when i try to wrap the upper part of the device with my hand. i never hold the phone in that position so it does not happen.....
Actually when you are browsing the internet, view pics one-by-one, view movies - usually you are holding the phone in the landscape mode so most people will rotate the phone counter-clockwise until it reaches landscape mode and will hold it with the left hand exactly from the upper part (if the phone is rotated clockwise then the supporting hand will accidentaly touch the lower 3 buttons so not too many people will rotate it clockwise) and with the right hand they will browse. So in these situations, which come very often, we will loose (almost all) signal. If these will not bother you/me/all of us, for sure it will bother all of us when browsing internet. I really don't know if a fix can be made for this issue. Even if I would change the SIM cover (so change the WiFi antenna), the replacement will be built exactly the same so the problems will persist. I am curios to see if SGS3 has the same problem or not. I really think it's a question of antenna position so it's a crappy board design of the phone. It shouldn't happen at a 500+ euro device.
I have the same wifi issues on the One S. There is a firmware upgrade available OTA, it may fix it. I will see.
Any chance this is fixable or not device-wide? It's somewhat of an annoying problem when holding in landscape. I'm assuming this is no more than a design "flaw"
I'm having the same issue. When holding the phone in landscape mode, the wifi signal drops to one bar.
I noticed that when I'm closer to the router, like within a 3 meters range there is no signal dropping.
It's very annoying...
Could it be fixed by improving the contact between the antenna and the back-cover?
Sent an email to htc support about it, this is their response:
The location that you describe, on the side with the Power button near the camera lens, is where the HTC One's antenna is located. Covering this location will provide less-than-optimal results with regard to cellular and WiFi signal. You may want to try holding the device slightly to the side of this location, more towards the center of the device.
Click to expand...
Click to collapse
I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
ThudButt said:
Sent an email to htc support about it, this is their response:
I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
Click to expand...
Click to collapse
Did you guys try remove and reseat SIM cover? Might help a bit even though its natural with some signal loss when holding it that way. If your phone has significantly worse signal when laying on a table or whatever compared to another phone then try to get it exchanged. Compare with https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Edit: Love how your quote from HTC disappeared when I quoted you
traffic stops after few minutes
Hey,
my signal is ok, but after few minutes of working the internet connection just will not go through anymore. I have tried installing 4.04 but no change. AP is still connected, full signal, but not even google comes on. Restarting wifi helps for another few minutes. Doesn´t have to do anything with sleepmode, that I am sure of - it happens even during download from Play Store i.e.. Wifi best performance ON, Keep Wifi on during sleep Always.
Any idea on what that might be? - the old HD2 (android 2.3.) works like a charm on my home network
Getting desperate , otherwise such a nice phone.
WIFI problems
Ive been trying hard to figure out the flash 1.85 thing and have had no luck. any way someone can help me with exact directions on doing it. i have downloaded 1.85 2.85 files but having issues flashing it.
please help
Well the antennas on this phone suck. My wifi can reach about 3/4 bars in my room if I hold it a certain way but it rarely does. But mostly its 1/4 and sometimes 2/4. Also my cell signal is dirt. In my room its around 2 or 3 bars but my moms BB is always a full 5 bars and when i hold the phone a certain way both or either cell or wifi signal drop. Anyone know how to fix or has tried the tinfoil thing i heard about???????/
The tin foil thing would work but it might be kinda dumb looking. You could try flashing a new radio but in my experience they'll all about the same.