[Q] Why have my ringtones and music app gone haywire? (Problem Fixed) - AT&T Samsung Galaxy S II Skyrocket SGH-I727

My phone has never been rooted or had a custom ROM installed. I haven't really done anything to it since I got it really.
It's running Android version 4.0.4 and Kernel version 3.0.8
About a week ago I noticed that when I opened the 'Music play' app that came with the phone, under the 'All' files view, every MP3 was showing triples of each. I unmounted the SD card and removed all the MP3s from USB storage, restarted the phone, and that problem was gone.
A day or so later I noticed my phone wasn't ringing when I got a call and none of my notification ringtones were working. When I looked in Settings -Sounds - Phone Ringtone, I saw that all the custom ringtones I had that didn't come with the phone were listed in triplicate. I removed them all from the phone and have restarted it a couple of times, but even though they're not on the phone anymore they're still listed in triplicate.
Anyone ever heard of this issue and what do y'all think will be the solution to get things back to normal?
I appreciate anyone that takes the time to respond. Thanks. :good:

From what I remember there isn't any permanent fix. They always come back.
Just so you know we have official jb. Use kies to get the update.
Sent from my HTC One using Tapatalk 4

xcrazydx said:
Just so you know we have official jb. Use kies to get the update.
Click to expand...
Click to collapse
official jb = official jail break?

Sayre said:
official jb = official jail break?
Click to expand...
Click to collapse
Jelly bean
Sent from my HTC One using Tapatalk 4

Sayre said:
official jb = official jail break?
Click to expand...
Click to collapse
I first thought you were joking, but then realized you were serious, lol

I had no idea what he was saying and I'm not ashamed to admit it. I've never had the desire to root my phone or any of that stuff, and I don't know a lot of the terminology or acronyms that well.
But anyway, I fixed the issue. The problem occurs from not 'Ejecting' the phone from Windows when you've been accessing the USB or SD card storage thru your PC or laptop. I noticed that when I would connect my USB cable to the phone, and box would pop up saying that it had detected errors on one of the drives and asking me if I wanted to scan the drive and fix them. I did the scan/fix and the problem has gone away.

For now. They will all come back.
Sent from my HTC One using Tapatalk 4

Related

SD card trouble

Most of the time my phone will not recognize my SD card. I've got the one that came with it(why does if have a Samsung card ?). It's not rooted and all I have installed is apps from the market.
Sent from my Inspire HD using XDA App
Have you attempted to make a gold card? If so you might have gone wrong doing so
Sent from my Desire HD using XDA App
Nope,no gold card.I've literally done nothing to it.
Sent from my Desire HD using XDA App
A few people on this forum (including me) have had this problem. At least one person mentioned seeing it with a 16GB card, so it is probably not just a problem with the stock card. Popping the card out and back in should allow you to remount it from the settings.
I've noticed this has happened to me before after removing my phone from the charger. I wonder if it has something to do with the "Connect to PC" setting. Mine had been defaulting to "Disk drive", but since I have set it to "Charge only" I haven't seen the problem again.
I'm hoping this is just a software issue and not a hardware one.
I've had problems with mine as well but I found something that works for me. I use the "Safely Remove Hardware" on my pc, wait a few seconds and then re-mount. I almost never use that feature but it seems to help reset things for me.
I have seen this problem also on the stock card, Ive always used the "safely remove hardware" option when disconnecting it from the pc but yet it randomly disconnects itself from my phone. However i also do the disk drive setting when connecting it so i will have to try putting it to charge only
mine has always been set on charge only and it does it all the time. im gonna call att in a little while and have a talk with them about it. cause if its a hardware issue i want a different phone plain and simple. is everyone elses card a samsung 8g ?
Yes, mine is a samsung 8GB.
i did a little searching and it happens to the incredible as well regardless of the brand of card or size, sadly the forum i found it on never had a solution
Mine starting doing this before I left the ATT parking lot. At first I thought it may be having problems because of all the syncing the phone has to do during the first hour or so of being connected to your google account. A week later and it was still doing it once every two days or so. I took it back and they gave me a new phone and I haven't had an issue with it.
Some people are saying that it may not have been inserted correctly and to remove it using the spring mechanism and to re-insert it. this helped a few people from what ive read. that however hasnt worked for me, but may for others
ive taken mine out and cleaned it off jiggled it around and anything else you can think of. ive never had a phone with this prob. before. guess im gonna have to roll by the att store 2moro and get a new one.
just went to the shack and got mine replaced, the guy that handled it all said that the evo had the same problem and was fixed with an update so im hoping htc can get this fixed
i just wanted to make sure i wasnt the only one having this problem. guess ill stop by and get a new phone in the morning
Got my new phone and its working good for now
Sent from my Desire HD using XDA App

ICS finally on our phone?

Hi, i just wanna say that it has been 8 Months since ICS is out, but our Captivate dosent have it yet because of the bug "Encryption Unsuccessful" that break our phone, there are a lot of roms but no one can use them because of the bug, so, is someone working on this??? to finally hace ICS on our phone?
Thx
cas0404 said:
Hi, i just wanna say that it has been 8 Months since ICS is out, but our Captivate dosent have it yet because of the bug "Encryption Unsuccessful" that break our phone, there are a lot of roms but no one can use them because of the bug, so, is someone working on this??? to finally hace ICS on our phone?
Thx
Click to expand...
Click to collapse
what are you talking about, check the dev section there are many ics roms out there for our phone, just dont expect any "official" ics.
currently running slimics which is running great
mopo01 said:
what are you talking about, check the dev section there are many ics roms out there for our phone, just dont expect any "official" ics.
currently running slimics which is running great
Click to expand...
Click to collapse
yes, i know, but there are a bug on ICS that break our phone called "Encryption Unsuccessful" and if that bug happend your lost your internal SD card.
cas0404 said:
Hi, i just wanna say that it has been 8 Months since ICS is out, but our Captivate dosent have it yet because of the bug "Encryption Unsuccessful" that break our phone, there are a lot of roms but no one can use them because of the bug, so, is someone working on this??? to finally hace ICS on our phone?
Thx
Click to expand...
Click to collapse
Dafug
Sent from my SGH-I897 using xda premium
Dafuq
cas0404 said:
yes, i know, but there are a bug on ICS that break our phone called "Encryption Unsuccessful" and if that bug happend your lost your internal SD card.
Click to expand...
Click to collapse
I am currently using SLIM ics, it is great, now problems so far.. and i have been using it for 2 weeks now. Tell us more about that bug?...can you get it from the SLIM roms too?
snoop99 said:
I am currently using SLIM ics, it is great, now problems so far.. and i have been using it for 2 weeks now. Tell us more about that bug?...can you get it from the SLIM roms too?
Click to expand...
Click to collapse
A lot of information has been compiled here on the encryption issue
http://forum.xda-developers.com/showthread.php?t=1447303
robm1911 said:
A lot of information has been compiled here on the encryption issue
http://forum.xda-developers.com/showthread.php?t=1447303
Click to expand...
Click to collapse
It's very unlikely that you will get it. There might be a way to fix it. And dude, we've had ICS since November
Sent from my ICS Samsung Captivate
just dont encrypt your phone when u got ICS on it
Sword_of_a_1000_truths said:
just dont encrypt your phone when u got ICS on it
Click to expand...
Click to collapse
No, encryption doesn't trigger the"Encryption Unsuccessful" error. It's completely random
Sent from my ICS Samsung Captivate
cas0404 said:
Hi, i just wanna say that it has been 8 Months since ICS is out, but our Captivate dosent have it yet because of the bug "Encryption Unsuccessful" that break our phone, there are a lot of roms but no one can use them because of the bug, so, is someone working on this??? to finally hace ICS on our phone?
Thx
Click to expand...
Click to collapse
......I've been running ICS since the early SGS/CM9 alphas, somewhere in November. I've not one time had ANY encryption issues. No one can use them? I'm not too sure where you're coming from on that one.
I can not imagine Samsung is going to invest time/money/resources into getting ICS stock onto our phones. So you'll have to "take your chances", or stick with GB
Not gonna lie, your not missing much. Aside from the new notification/action bar and a little eye candy. It feels no different then GB, which was little more then extra eye candy from 2.2.
Sure it runs a bit faster/smoother, but nothing worth the risk if your that worried.
P.S. Don't expect anything to change, what we have ICS wise is what a 2 year old phone is gonna get. Take it or leave it.
-xda app, too lazy...-
Some apps add more functionality in their ICS versions and the holo theme is incredible! I just started using ICS so I'm still pretty stoked
Sent from my SGH-I897 using Tapatalk 2
ICS Slim is great for the cappy, very quick and responsive.
Sent from my SGH-I897 using xda premium
Slim ICS is great on the Captivate. I personally of 3 other people besides me that have all put it on their phones, no issues.
Encryption Unsuccessful
I experienced the error. I can tell you that it has nothing to do with encrypting the phone. I had CM9 and Glitch Kernel 14 on my phone and had been running it for several weeks. One day I pulled the phone out of my pocket and the screen was dim and it was stuck on the CM9 boot screen. It had been running fine before I put it in my pocket and I had it connected to a computer prior to the discovery of the problem.
Some seem to believe the problem stems from the internal card not changing states from busy to available after being disconnected from a computer. When you connect your phone to a computer the internal and external cards are inaccessible to the phone's operating system. Many people and myself believe that the internal card is stuck in a state that makes it inaccessible and therefore the operating system thinks the internal card is encrypted upon the next reboot.
Many people also believe that it is also limited to hardware build 1010, however my phone was build 1012. I had to swap out the main board in my phone with one from another phone that had a broken screen.
If what we believe is correct about connecting the phone to a computer is correct. Using an ICS ROM without connecting the phone to a computer should work, but that is only if that is the cause of the problem. I myself will be sticking to a Gingerbread ROM until there is a better understanding of the cause of this situation.

[Q] What the heck happened?

So I was listening to Pandora and texting when suddenly my phone turned off the screen. It was still playing music so I tried to hit the lock button so it would unlock but it wouldn't I tried it a couple times and still nothing. I then waited and while and nothing..Then I took off the battery and it was still playing music as if it still had the battery...for like 15 seconds. Then it tried turning on over and over without the battery on. Now it wont turn on at all. I've tried connecting it to charger, taking out battery, nothing. What happened?
So no recovery mode no DL mode no response from the phone at all now correct?
Sent from my SGH-I727 using Tapatalk 2
The_Blue_Waffle said:
So no recovery mode no DL mode no response from the phone at all now correct?
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I haven't tried either of those. If I connect it to the charger sometimes it will show the Samsung Boot Logo but then it won't move from there. I'll try recovery mode.
EDIT: Recovery Mode works
Was the phone hot at all when this happened
Sent from my SGH-I727 using Tapatalk 2
The_Blue_Waffle said:
Was the phone hot at all when this happened
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
No it was not. Normal Temperature.
Try to force it into recovery or download first. Had you flashed a new ROM (doesn't matter which one) recently?
Almost sounds like just a freak thing man if you can get her into DL or recovery I would consider stock for a few days in case it was hw failure just to monitor it otherwise restore a backup or flash something and drive on
Sent from my SGH-I727 using Tapatalk 2
The ROM I'm running right now is CyanogenMod the latest stable one. And is there anything else I could do instead of restoring? Because I'm going to lose a ton of stuff..
Well you can hope it will reboot . But that seems unlikely
Sent from my SGH-I727 using Tapatalk 2
If you flash a new rom you won't lose your data. You'll only lose apps and settings and stuff. Which you can backup with recovery (unless you meant download) if you can't get to recovery there's not much you can do for your settings. But reflashing won't touch any pictures or anything on the internal sd card.
Rehab4Life said:
So I was listening to Pandora and texting when suddenly my phone turned off the screen. It was still playing music so I tried to hit the lock button so it would unlock but it wouldn't I tried it a couple times and still nothing. I then waited and while and nothing..Then I took off the battery and it was still playing music as if it still had the battery...for like 15 seconds. Then it tried turning on over and over without the battery on. Now it wont turn on at all. I've tried connecting it to charger, taking out battery, nothing. What happened?
Click to expand...
Click to collapse
I'm not sure exactly what happened, perhaps a hard ware fault, but I am starting to believe there is more to this. I have seen the same thing happening quite frequently lately, and each device yes even my wife's iphone 4 did the same thing while she was listening to Pandora, as well as my niece with her Galaxy S II. Same as you experienced, she was listening to Pandora and was texting a friend, then the phone went dead.
So it is not localized to either iPhone or Android devices from the information I have been gathering. When I took my wife's iPhone to the apple store here in Anchorage, the rep I was dealing with informed me that they have had several in the last week that had the same issue, while doing the same thing as your device did. Of course all he could say was if it is under warranty they will give my wife a new one. So she did, just like many others.
I also spoke with Daniel @ Pandora and informed him of the same issue that was with my wife & nieces iPhones, as well as android devices. His reply was that Our app is not 100% designed for use with the latest iOS release, and not for android devices running Jelly Bean. We have had several complaints about this happening to both types of devices, you have to remove the battery and reboot the system. I asked him how to do that with an iPhone, and he informed me to "remove the back panel and the battery will pop out." After I laughed at him I reminded him that it is not possible for the AVERAGE user to remove the iPhone battery, but it is quite easily done on most Android devices.
Once I was able to get him to realize that the iPhone battery does not come out, he "remembered" that and informed me to uninstall the Pandora app, clear caches and reinstall the app. I then asked him how to do that since the screen would not come on? His reply was "well it looks like your phone is dead, you might want to go get a new iPhone. I informed him that I had already done so with my wife's iPhone but was working off of my nieces S II now. Ok, back through the script we go. Battery out, yadda yadda. Informed me that Pandora does not offer support for rooted devices or devices on UN OFFICIAL ROM'S, and JAILBROKEN iPhones.
I informed him I was working off of a bone stock Samsung Galaxy S II and that while my niece was listening to Pandora and sent a text message that is when the device was rendered useless. The S II was still dead screened at the time, and I had left the phone plugged into the wall charger for over 24 hours, so the battery should not be dead. Continued through the script with him, and finally I asked him, "Ok why is it that 2 different devices, running 2 different operating systems running the same Pandora app would both be rendered useless from listening to Pandora & sending a text?" His reply was We do not offer support for rooted devices.
Now I am not 100% blaming Pandora nor am I saying that their app is 100% at fault, but it is apparently an issue with the app itself possibly using too much system resources, and when another app wants some of those resources the Pandora app causes a force close that is not easily recovered from.
If your Skyrocket is still under warranty, or you bought extended warranty, I would highly recommend as above to return the phone to bone stock if at all possible, get all you need off of it that you do not want to lose, and run Pandora again, and see if it does the same thing, if so then return the device.
Interesting, so Pandora's app is not compatible with JB or iOS6. I'll have to take it off both my phones; TuneIn and iHeartRadio are better anyway lol
Interesting. I was listening to Pandora and running GPS. Mine froze up for a very long time, then rebooted itself.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Custom ROM flash failures
Hello,
I have Flashed ROMS with CWM recovery before with success, but recently have been getting failures. I can however, Flash with Odin still. The log I get with CWM REcovery is attached.
Search "adb" for backing up your current info before flashing anything.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
Interesting. I was listening to Pandora and running GPS. Mine froze up for a very long time, then rebooted itself.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
That is what I was informed, but with hundreds of thousands of devices running JB I don't fully understand the issue there. It's good that your's rebooted itself. My nieces never rebooted, neither did my wife's. Again I am not sure of the issue, and would love to have a log of some one running it on their device, so that I could further investigate.
MasterDecker said:
That is what I was informed, but with hundreds of thousands of devices running JB I don't fully understand the issue there. It's good that your's rebooted itself. My nieces never rebooted, neither did my wife's. Again I am not sure of the issue, and would love to have a log of some one running it on their device, so that I could further investigate.
Click to expand...
Click to collapse
Well, I removed Pandora after that. I won't be using it anymore. Sorry man
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
xcrazydx said:
Well, I removed Pandora after that. I won't be using it anymore. Sorry man
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
No worries, but now I get to go and buy my wife a NEW iphone 5. Again she was listening to Pandora, and received a text message (this was on her 4S). screen went out, sounds stopped, and the life of her 4S was extinguished. I think it was on purpose, so that she could get the i5. But never the less I was actually there this time when it happened.
POOF, dead. *sigh* now if only ALL iphones would do this I would be happy.
MasterDecker said:
No worries, but now I get to go and buy my wife a NEW iphone 5. Again she was listening to Pandora, and received a text message (this was on her 4S). screen went out, sounds stopped, and the life of her 4S was extinguished. I think it was on purpose, so that she could get the i5. But never the less I was actually there this time when it happened.
POOF, dead. *sigh* now if only ALL iphones would do this I would be happy.
Click to expand...
Click to collapse
Damn. I think she did it on purpose too. I would've immediately uninstalled Pandora if I was her. She killed it on purpose!
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Nope my boss gave her an i phone 4s. Which she in turn took took to at&t and traded it in for a note 2.
Sent from my Transformer TF101 using xda app-developers app

***Emergency Thread*** Here To Help!

I have created this thread for all you SG-SIII Noobs & Senior Members!
The purpose of this thread is to limit the number of (sometimes useless) threads, that are created over a simple problem that can easily be solved by READING OR SEARCHING.
This is the Emergency thread!
*Did you run into a problem and need quick assistance?
*Do you have a question or concern about your SG-SIII device?
Don't panic just ask here and I or WE THE SG-SIII COMMUNITY will gladly help!
In case of emergency!
...Awesome... said:
In case of emergency!
Click to expand...
Click to collapse
I dropped my s3 in some water and quickly grabbed it, and dried it off. Everything seemed to be working ok, but then i noticed that it's acting like i don't have my sd card in it when i do. My wifes card gets recognized right away when i put it in, so i think my sd card is no good. Any suggestions on how i can recover data from it?? Thanx
ryanallaire said:
I dropped my s3 in some water and quickly grabbed it, and dried it off. Everything seemed to be working ok, but then i noticed that it's acting like i don't have my sd card in it when i do. My wifes card gets recognized right away when i put it in, so i think my sd card is no good. Any suggestions on how i can recover data from it?? Thanx
Click to expand...
Click to collapse
So your SD card doesn't read but hers does? And yeah then just get a new SD card go on a computer take your files off of it and put em back on the new SD card
Sent from my SCH-I535 using Tapatalk 2
Hi,
New to the S3 and this rom. Root, flash went well, and so far, I'm loving this rom. One problem that is stumping me is this:
Using ADW launcher, have a direct dial short cut to voice mail. The voice mail contact is set up to dial *86 ,,xxxx, so with one tap, I can call vm and access messages.
However, the keyboard then becomes non responsive. I can't delete or save messages, and if I have multiple messages, can't get to the next one.
Any suggestions on how to work around this appreciated.
I'm running the 3.2 beta version of LS, and really only have this, and one other minor issue.
Thank you.
Still haven't solved this, but here's more clarification:
Phone is running LiquidSmooth 4.2.1m v2.1m beta 3.2
1. Using a 'direct dial shortcut. the rom dialer has a contact set up named voicemail, that is programmed: *86;,,XXXX. When I hit the direct dial shortcut, voicemail is dialed, xxxx is sent, and I can hear my first voicemail. The problem is the dialpad is non responsive. So, I can't save or delete the first voicemail, nor can I proceed to listen to the next one.
If I dial *86, and enter the password manually, then the dial pad works.
Even if I dial any contact withGoDialer, then, open keyboard to dial and extension, I get the stock dialer.
I drive a lot, and need as few distractions as possible. Any suggestions on how to fix this would be greatly appreciated.
Thank you.
Have u tried using a different launcher just to be sure its not hardware/ROM related it might be the launcher?
Sent from my HTC One S using Tapatalk 2
--------------If you like puzzle, tackle this---------------
I tried pretty much everything on the internet before posting here.
My stock/no root phone started bootlooping. So I used Odin and root66.tar to get it back. Everything seemed to be good. After I got 3 updates:1) 30mb, 2) 60mb and 3) JB updated OTA. After 60Mb update my phone said Samsung and shows unlocked lock. After JB update my phone bootloops again.
I though it it was a bad update and reflashed stock no root 4.0.4 and OTA did the same thing.
I tried the gs3 tool to flash the recovery and it always fails.
I would appreciate any help.... I have been dealing with this non sense for the past 24h.
...Awesome... said:
Have u tried using a different launcher just to be sure its not hardware/ROM related it might be the launcher?
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
Yes. I've been using ADW launcher, tried it with Nova, got the exact same result.
Alright, I'll try here. So, I'm on cleanrom 5.6. As far as I can tell everything is working, and there aren't any actual problems, but the phone doesn't know what the network is in settings and and when I drag down the notification bar it doesn't say it at the bottom. Anyone have an idea?
Sent from my SCH-I535 using xda app-developers app
MEID
does your cellular service connect? Also you are on verizon right? and did you do a dirty flash of cleanrom 5.6?
LtZKilla said:
Alright, I'll try here. So, I'm on cleanrom 5.6. As far as I can tell everything is working, and there aren't any actual problems, but the phone doesn't know what the network is in settings and and when I drag down the notification bar it doesn't say it at the bottom. Anyone have an idea?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
jwattt said:
does your cellular service connect? Also you are on verizon right? and did you do a dirty flash of cleanrom 5.6?
Click to expand...
Click to collapse
Yeah, my cell service connects and I can text and call. It just doesn't seem to have any idea that my carrier is verizon and it kinda seems odd.
Sent from my SCH-I535 using xda app-developers app
I am trying to install the stock systemui.apk file on my phone after I screwed up and flashed the wrong one, but installation always fails. I have moved the .apk to the /system/app folder and have changed the permission of the .apk but the file still won't install. What can I do?
carrier
Since you carrier wont load I believe following this tutorial with help fix your problem but check the conditions. Im not allowed to post links apparently so I attached it. I'll also flash cleanrom 5.6 and find out if its a software thing and get back to you. But it seems to me like its a MEID issue. So check the conditions in the link and if they are true I'd go that way. If not re-flash, clean install would be my suggestion. Yeah I run Cynagenmod 10.1 and it even knows I'm on Verizon. And Scott's roms always have the carrier.
LtZKilla said:
Yeah, my cell service connects and I can text and call. It just doesn't seem to have any idea that my carrier is verizon and it kinda seems odd.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
havy15 said:
So your SD card doesn't read but hers does? And yeah then just get a new SD card go on a computer take your files off of it and put em back on the new SD card
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
computer doesn't see the card at all..
I can't recall when I last had it working but my NFC completely stopped working. I have tried reverting back to absolute stock rooted nandroid. That didn't work so I Odin booted back to the original unrooted firmware. Still same problem. If I try to uncheck NFC from the more options it moves over and is immediately flipped back. I have gone into a Verizon wireless store to seek help but the guy made a sarcastic remark that his iPhone wouldn't have that problem...but I also as a few other notes I have tried hells ROM and also flashing the NFC file with the ROM which also didn't work and have tried the few NFC Google wallet fixes I have seen, also sadly no luck. I'm stubborn and don't want to give up if anyone knows if there is a possible fix, hope you can possibly help!
Sent from my SCH-I535 using xda app-developers app
replacement?
I think you may have a faulty chip. Also is your battery NFC capable? But to be honest Verizon will replace it for free if your under the 1 year warranty and don't have water damage or anything like that. Because if it doesn't work on the stock rom it's most likely a hardware problem in this case. So I would contact your carrier about that.
CeeMillz said:
I can't recall when I last had it working but my NFC completely stopped working. I have tried reverting back to absolute stock rooted nandroid. That didn't work so I Odin booted back to the original unrooted firmware. Still same problem. If I try to uncheck NFC from the more options it moves over and is immediately flipped back. I have gone into a Verizon wireless store to seek help but the guy made a sarcastic remark that his iPhone wouldn't have that problem...but I also as a few other notes I have tried hells ROM and also flashing the NFC file with the ROM which also didn't work and have tried the few NFC Google wallet fixes I have seen, also sadly no luck. I'm stubborn and don't want to give up if anyone knows if there is a possible fix, hope you can possibly help!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I have the stock battery and when I did call Verizon the first time they wanted me to contact Samsung first then get back to them so I figured i'd bring it here. It had worked before so I was wondering if maybe it fried somehow? Phone has never been dropped, no water damage, watch because I said that i'll drop it in 5 minutes and shatter my screen I guess I'll just try Samsung tomorrow and see what they have to say.
nfc
Actually I just thought of something else to try. Have you gone in and force quit nfc and cleared the app data? That may resolve the problem. Nfc will be under all apps and it is named nfc service.
CeeMillz said:
I have the stock battery and when I did call Verizon the first time they wanted me to contact Samsung first then get back to them so I figured i'd bring it here. It had worked before so I was wondering if maybe it fried somehow? Phone has never been dropped, no water damage, watch because I said that i'll drop it in 5 minutes and shatter my screen I guess I'll just try Samsung tomorrow and see what they have to say.
Click to expand...
Click to collapse
jwattt said:
Actually I just thought of something else to try. Have you gone in and force quit nfc and cleared the app data? That may resolve the problem. Nfc will be under all apps and it is named nfc service.
Click to expand...
Click to collapse
Good idea, just tried it and it didn't do anything. Also tried that, rebooted recovery, wiped dalvick and cache fixed permissions then tried again with no luck. =/
nfc
Are you using a non stock kernel? Also when you went back to stock did you erase everything on the phone?
CeeMillz said:
Good idea, just tried it and it didn't do anything. Also tried that, rebooted recovery, wiped dalvick and cache fixed permissions then tried again with no luck. =/
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Reboot issue with JB 4.1.2 vzw newest update on Razr HD

Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
xgshortbus25 said:
Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
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Never had that issue with the new update. Try doing a factory reset or try the new fast boot files to start fresh. Not sure why chrome would be an issue.try the chrome beta version but I suspect chrome had nothing to do with the reboot just a bad initial update.
Sent from my DROID RAZR HD using Tapatalk 2
Fixed!! I hope!!!
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
xgshortbus25 said:
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
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My Wife's phone is doing the Random Reboot thing since the 4.1.2 update as well. I did a Factory Reset on it and it still does the same thing.
I suspect an application is doing it? Because I put the phone in Safe Mode and it never rebooted while in Safe Mode.
But I have No Idea of how to tell which app is doing it, other than to uninstall a random app after every reboot to find out which one it is.
But I would like to try this fast boot option? I know how to get the phone into fastboot, but which files are you redoing? What exactly are your doing ?
Have the same problem. I have done:
SBF 4.1.2
FDR
WIPE
Even tried running a parallel rom with safestrap (bakatang)
The chrome thing did not work
Keeps freezing. Seems the problem is way worse when having the phone play some music.
I am just about unlocking the thing and SBFing back to 4.1.1 but not really interested into unlocking the bootloader. That would be the last choice for me.
If someone knows of some way to fix this, please help, this used to be a great phone...
No problem here with the sfr rom... used for over 1 month now and no problem and my system is always fast...
Sent from my XT925 using xda premium
I've been running some tests for about a week now since I got my RAZR and the results are interesting... I've had lockups and reboots multiple times a day, most often while doing something involving sound i.e. listening to music or playing a game or video. I've tried stock and custom 4.1.2 ROMs and custom 4.2.2 ROMs and it persists so I'm inclined to say its either bad audio software or faulty audio chips. This is everything I've done:
1. turning off sounds (keeping phone on vibrate/silent) pretty much eliminates the random lockups/reboots I got from receiving multiple texts or calls at once. I noticed if I bombarded the phone and made it ring a lot it gave the same results as listening to music but if its just a text or email or call here and there during regular use it the phone works fine.
2. Listening to music, either streamed or local from phone/SD storage and through headphones or speaker, would cause skips and audio cutting out. After a few minutes of this the phone will lock up completely and reboot itself. Strangely enough it happened only rarely or not at all while streaming music via bluetooth to a stereo.
3. I don't think its anything kernel related or if it is its not causing visible errors or wake locks. My battery seems to be just fine through all this.
4. I have tried multiple music/video players, put my SD card with music in another phone and the music plays fine, stock ROMs with nothing disabled/removed still has the issue, custom ROMs debloated and modified also have the issue. I think I've just about covered every base I can as an end user to track down what's causing it but I'm open to suggestions.
I have a replacement scheduled so I will see if that fixes it, I have seen this problem reported quite a few times all over the interwebz but there are also a lot of people not having the issue either so idk. If there are any Devs or anyone skilled in android-fu that can read logcats I will be more than willing to get those for you. Sorry for the essay everyone lol
tl;dr Like others I have freezes and reboots from what seems to me to be an audio software/hardware problem, either built in or from the 4.1.2 update
Sent from my DROID RAZR HD using Tapatalk 2
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/topic/15208-root-motochopper-yet-another-android-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
barbaroja said:
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/t...roid-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
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I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
anoninja118 said:
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
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When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
barbaroja said:
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
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one solution that has worked for me is silencing the phone or putting it on vibrate and I haven't had a freeze or reboot in almost 2 days... the problem seems to me to be related to audio/sound and not listening to music or watching videos along with silencing ringtones has put a stop to it which kind of confirms my suspicions... I will try and flash back when I can but it'll need a day or 2 of field testing to confirm if its a solution
Sent from my DROID RAZR HD using Tapatalk 2
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
barbaroja said:
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
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looks like a negative on the SBF, tried to restore 4.1.1 and it failed halfway through the flash, now won't turn on... working on reviving it... I really need to replace this thing as its been nothing but a PITA since I got it
old school post from my Thunderbolt via Tapatalk
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
barbaroja said:
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
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got it revived with Mattlgroff's new 1.2 utility, was able to force it to fastboot mode... the problem seemed to be some kind of partition error, I tried redownloading the sbf files thinking it was a bad file and got the same error so idk what it is since I'm on stock unrooted 4.1.2. My bootloader is already irreversibly unlocked so that won't be a problem lol but I am a n00b to RSD Lite and Moto devices so I'll tinker with it more when I get some free time
edit: I did have a Maxx HD way back at launch for a month or so running stock 4.1.1 and it ran perfectly, so my idea is its kernel/codec/software related. Hopefully a custom ROM (or hell even stock) with Hashcodes Qcom kernel will fix the issue we're having
Sent from my DROID RAZR HD using Tapatalk 2
I talked with vzw service, the assistant said that 2% of the phones were having this issue, wich for this kind of technology is a pretty big number of phones. Suuggested to send it to Motorola but since its rooted its almost sure not to be replaced by them. What is strange is that not everyone is having this issue. I would be almost sure Motorola is going to release a fix for this, but would not count days. Getting kind of frustrated with this phone I used to like so much. Thinking of going the htc route bc this is getting unbearable.
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
barbaroja said:
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
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My wife & I both have this phone and still are constantly being rebooted. This is even after the software update. I have been wiped, factory reset, and everything possible, but I've not called for a replacement yet. Normally I havea worse luck with those.
Wife used to love this phone, now she hates it and hates we changed from AT&T to Verizon since we have no backup Verizon phones. At least we could take the sim out and go to the iPhone that's floating around the house when the phone went to pot before. Makes me really hate suggesting that we go back to Moto phones since that's all that I've used on Verizon.
Wonder if big red will get the new HTC One....
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
barbaroja said:
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
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If an sbf didn't solve it then it's a hardware problem.you guys are definitely in the minority with this reboot issue.go get a warranty replacement.this phone and moto in general are solid phones.
sent from my xt926 RAZR maxx hd

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