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Cant take the WIFI issue anymore as I think its Hardware

The design is to blame for the wifi issue. IMO the G2x rebooting problem is less severe than this. I use wifi 90% of the time and ive had 3 units which all had this issue.
The others that dont, I dont know how you got lucky, or if you got a bad ass N router and thats the trick, but I cant take it. I cant even play a online FPS game in my room without losing signal. Anyone want to prove me wrong in that there are a few good ones? and if so please post a video?

Death grip here also. I guess I'll just have to live with it.
However, there is one good thing. HTC can release a cover with a design that won't have the issue (they won't, but I hope there will be some 3rd party ones)
Sent from my HTC Sensation Z710e

"Deathgrip"? WTF is that. the iPhone disgusts me, thanks for this.. now it's running rampant all over the internet even when it doesn't make sense.
There is obviously a problem with the WiFi signal strength and yes it's a design/hardware issue. Exchanging the phone won't fix the problem.
I solved it by moving up a WiFi router in my room that repeats the WiFi signal from my main router. I had the secondary router already running DD-WRT software which is required for this type of thing.

Why didn't you just continue your other thread? 2 about the same thing is a bit much

No deathgrip here, I've tried and tried. Dunno what to say Brah. Works the same with my N router and my G router, Perfectly.

EddyOS said:
Why didn't you just continue your other thread? 2 about the same thing is a bit much
Click to expand...
Click to collapse
Don't think this one posted...
It's got to be ground issue.

yeah. i have been with mine for 2 weeks and since about just a couple of hours ago the wifi wont work. it was working fine all day then i was going to check fb and it said that there was no connection. it clearly had full signal. i restarted the phone and worked well. then later i was going to access the camera app directly from the lock screen and it froze, it wont do anything. pulled the battery and turned on the phone. after turning on the phone i turned on the wifi and it will not connect. it detects the signals and tells you all the info about it but it wont connect. it stays in a loop saying obtaining ip address, disconnected and scanning and then goes back again to obtaining ip address and so on. i have done 2 hard resets and restarted the router and nothing.btw the router is in the same room just a couple of feet from me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.

The Sensation doesn't have brilliant WiFi reception and can't hold on to a weak signal if you hold the device, whereas something like a laptop could.
But with a good signal it does work well and for me that's a fair trade off at present. Yes it could be better, but is there a perfect device.
Typing this in Starbucks at present over WiFi and yes in landscape, and I even have my fingers covering the back of the device
Full signal strength. Same at home.
I tried this in another Starbucks, I lost connection every time in landscape mode, returned in portrait, that has been the only time that I could recreate this death grip issue.....

SNK180 said:
i dont know if it is the phone or the router.i dont know what to think anymore.
Click to expand...
Click to collapse
I've seen a few issues lately with the Cisco/Linksys E1000 routers and wifi. 3 out of the 5 i installed in the past 6 months kept dropping wifi,even right next to it. Probably not what you have, but just in case, i thought i would mention it. At $50-$60 they've been a popular model lately.

I am using a netgear n router and I still have signal in the basement and second floor (router is on the first floor)..I haven't noticed any WiFi problems but I have only had the phone 3 days...but I use WiFi calling all the time..
Sensation/G2x Best of Both Worlds

Stop posting threads about this. The Sensation has an alleged WiFi problem. We get it. Unless you have a LEGIT fix for it, don't post about it.
SHIELDS UP!
RED ALERT!
Thread CLOSED. K'PLAH!

[SOLUTION] Wifi & mobile data problem

Hey guys & gals. I've been having a problem, and I think I may have found a solution.
History: I had the G2, the wife had the Nokia E73. Her phone sucked (obviously). I had been trying to get a fix or something for her phone for a while. The last step the TMO rep told me to do was to get a “new 4G SIM card” for her phone, and that my SIM card was “old and should probably be replaced as well.” I did this but the problems continued. After hours on the phone, Customer Loyalty sent me a Sensation for $75 plus a $50 MIR. The wife doesn’t like the touch-screen only, so I un-rooted my G2 (running CM7 nightlies) and gave it to her. She loves it. Happy Wife, happy life.
Problem: Ever since I got the Sensation, I’ve been having a problem with the Wifi and mobile data (MD) connecting and switching between them. This problem suddenly started happening once I un-rooted the G2 as well. No matter what kind of router I tried to connect to (work, home, open networks in the public) they would connect but never give me any kind of internet access. All of my other wireless devices can connect and access internet just fine, but the phones cannot. Only upon a fresh reboot would either phone connect and have access to Wifi. If I left the house and came back, the Wifi would connect but not have any access, and would keep bouncing between Wifi and MD and neither would give internet access.
Solution (that works for me):
1. Put the phone into airplane mode
2. Enable Wifi only
3. Once connected to the network, disable airplane mode to re-enable the cellular radio
And that’s it. I tried the ‘toggle ciphering’ thing that someone else posted, but it didn’t work for me. Now the phones work flawlessly when switching back and forth between Wifi and MD. I can leave the house and come back, and everything is fine……….. until I have to reboot. Upon reboot, the problems start all over again. If I repeat the above steps, everything is fine until the next reboot. I've been testing my theory for about a week now, and everything holds true. I'm not sure why this is being caused, but I have my suspicions. I'm no expert so pretty much anything I try and blame for the problems is pure speculation.
Again, this is only my experience with this issue. I have been reading a lot of posts about data issues and I hope this can help some of you.
-JM

Please help!!! On 3rd Nexus 5, having same issues. Phone support is abysmal :(

I am having ongoing issues with the wifi on my Nexus 5. To the point I've received my 3rd one from RMA, but still have the exact same issue. At first I thought it may have been a hardware issue with the phone, so I RMA'd it. When I got my second and had the same problem, I started to not think it was a physical defect with the phone. The odds of getting two phones with the same issues would be astronomical. Now, on my 3rd, and still have the same issue. Every time I try calling and speak to phone service reps, they really don't know anything, and based on the questions they ask, or troubleshooting steps they suggest, lead me to believe they don't even understand the issue I'm trying to explain.
The wifi on my phone seems to "freeze", or stop working, stop scanning, something throughout the day. My day starts with my phone connected to my home wifi network. I leave for work, and I can watch my phone picking up random wifi signals on my drive. I get to work, and it picks up 8 wifi networks. None of which I've connected to. When I leave work 8 hours later, my phone is no longer picking up wifi signals, and won't scan for new ones. I get home, and it still says the 8 networks from work are in range, even though I'm miles away.
This is how my wifi list should look sitting in my living room. It has my network that it is connected to, as well as it picks up 4 of my neighbors networks.
This is how it looks sitting in my living room after getting home from work. Those are the 8 work wifi networks, which are miles away. It still says they're in range. You can see the last one cut off on the bottom, is my home one that says it's out of range.
I can hit the 3 dot option button, and choose "Scan", and it won't rescan. If the only issue was that it didn't pick up my network, I could see it possibly being an issue with my home network. But the fact that it still shows 8 networks that are out of range, as well as the fact it won't detect any network, mine or my neighbors, kind of rules out that it's an issue with my network.
Turning wifi on and off won't fix it. However, power cycling the phone will, or if I toggle airplane mode. But I shouldn't have to do that every day when I come home.
With my most recent Nexus 5, when I took it out of the box I didn't do a single thing to it, aside from turn it on, and manually put in the info to connect to my home network. Not a single app was downloaded, just to rule out it wasn't something I was installing on the phone. I absolutely love the Nexus 5, it's probably the best phone I've owned. But I am at my wits end with this issue.

Its probably not an actual fix, but I was having the same problems with mine, and I hate sending stuff back and play the waiting game over and over. So I got pissed off with wifi and just left it on LTE for a week or so and went back to wifi just to check up on the issue and it was gone.
Its been almost 3 weeks now and no problem, everything is working perfectly fine. LTE draining my battery was a pain thou but it paid off in the end somehow.
Sent from my Nexus 7 using XDA Premium 4 mobile app

I'd be happy with just about any fix, as long as it fixes the issue. LTE draining my battery wouldn't be an issue, I'd be more worried about my data. While I have "unlimited" data from AT&T, I get throttled after 5GB. Since I stream large amounts of music, I can blow through that rather fast. So I try to keep my phone connected to wifi as much as possible. But it definitely is something to suck up and try if I don't get a better solution. I have this cross posted just about everywhere I could think of.

Moto X Play WiFi Performance Issues

Hey guys, got my Moto X Play delivered on Tuesday and so far I'm loving nearly every aspect of it, the camera and the large battery are definitely an improvement over the Moto X 2014 that I upgraded from. However, one issue that seems to keep bothering me is the wifi. Basically it seems to constantly drop the connection for no reason at all, my Internet at home is provided by virgin media and the virgin hub is in modem mode and I'm using a TRENDnet router to broadcast wifi. No other devices in the house seem to have any issues connecting with this setup.
The moto x play seems to connect fine to both the 5ghz and 2.4ghz networks but after a couple of minutes they just seem to loose signal. The wifi icon in the status bar doesn't change to imply that this has happened but chrome or Netflix, etc will just get very unresponsive. The phone has been restarted several times since I got it, I have also tried 'forgetting' the network and re-entering the password (on both 5 and 2.4ghz) and I have also tried the setting in lollipop to change the wifi type from auto to 5ghz only and to 2.4ghz only but nothing seems to have any effect. Does this sound like teething problems that could settle down to anyone else or does it sound like a faulty device?
Has anyone else had any issues with this phone?

I had these issues when I bought my tablet and thought maybe it was the tablet. Then I tested the tablet at my brother house who had different service provider and it worked fine.
So maybe give it a go at a resturant or a friends house and see what happens.
P.S I was with Virgin Media aswell when I had these issues no idea if they are connected.
Sent from S3 via Tapatalk App.

Thanks Geordie Affy, i'm actually going to be at my parents this weekend so i'll give it a go on there and see if the situation improves
Hoping it settles down as i really don't want to go to the effort of returning it to amazon

Its most likely your router not your phone causing these issues.

No problem ... keep us posted [emoji106]
Sent from S3 via Tapatalk App.

Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.

jhaedee said:
Ok so, bit of an update.
We had a visit to the mother in laws last night and i tested this issue with their wifi (provided by BT, using all original BT equipment) and still got the same issue. I'm concerned now that this is a problem with the handset.
Any other thoughts on what could be causing it or what i could try to cure it?
Another bit of info i've discovered recently is that even on 5ghz when connected to wifi the phone really seems to struggle to multitask (from a web perspective) i.e. if i'm updating apps on the play store i can't successfully browse the web on chrome and vice versa.
Click to expand...
Click to collapse
I want to confirm that I have wifi issues too. Just received my device and wifi it's not working. I never had any issues with other devices in my house and I have lots of them. Phone seems to be scanning indefinitely.
Have a look if you have the same exclamation mark over the wifi icon?!
Any updates on your device so far?

No, mine is even more frustrating in that the icon remains the same whether I'm connected or not. I've spoken to a guy at Motorola on live chat this morning and as I'd done all the things he had suggested already he recommended doing a factory reset. At least that's one of the big advantages of this phone is that I can backup all my stuff to my sd card and eject it before reseting. Should make it a whole lot easier.

The only thing that seems to have made any kind of difference, and really, it could just be coincidence (as I don't know how these things work at a scientific level) but I reset the router this morning I. E. Turned it off waited a minute or two and turned it back on again and that seemed to improve things slightly. In fact I thought it had cured it as this morning I was unable to even get through one song on Spotify but since the reset I managed to get through an album and a b8t before the connection borked. Since then the signal had dropped out once or twice but not on the same scale as before.
Debating whether to bother with the factory reset now...

I somehow got my wifi working but now I am browsing and whole browsing experience no matter what website I am in is stuttering and lagging .Simple browsing in Google Play store remains the same jerky ,same thing observed on facebook app.
Even my friends Sony M works much smoother. I have tried both H+ 4g and wifi performance very inconsistent. Don't know what to think

Wifi is definitely slower on my Moto X Play than it was on my Galaxy S6. Just going by memory (which could be wrong), I want to say that my LG G3 and Galaxy S5 had better wifi than the X Play too. I only had it for half a day, but the 3rd gen Moto G even seemed better.
I do have an odd issue with the wifi that is annoying but easily fixable (thankfully). Every time the phone boots up, I get the exclamation mark over the wifi icon and it just runs off my mobile data. If I toggle the wifi off and back on, then it connects properly to the wifi and no more exclamation mark. I have to do this every time I restart the phone though.
Hopefully an update will fix this.

How odd it is . I was playing with Moto G 3 gen and it was smoother that Moto X play.

What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.

jhaedee said:
What I am now finding strange is at my parents the wifi has seemed fine! However amazon are already sending me a replacement unit today. Not sure what to do now.
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Click to collapse
Yeah I thought it would be the case. Had issues like this but never figured out why it happened tbh. Fortunarlely after a couple of months we changed our internet to BT and worked a treat (Minus BT going down haha)
Sent from S3 via Tapatalk App.

I've had issues with this as well. Appears to be connected but no data transmits while every other device works fine. Only happening on one old router not all. May have something to do with Motorola dropping the "ac" WiFi standard on this phone. More annoying is the phone being slow to pick up a cellular signal after leaving WiFi. I've had this happen often and for as long as 5 minutes.

I got my Motorola x play about two weeks and I've just noticed a few Wi-Fi issues. I'm connecting it too the super hub router provided by virgin media on the 5ghz signal and it was fine when I noticed if I held the phone by the top half in the palm of my hand instead of the bottom half, the signal strength shown by the icon in the top right hand corner would drop by half. Is anyone aware if the phones Wi-Fi aerial is on the upper reaches of the phone?

I too have noticed this. Thought it was all in my head which is why I hadn't mentioned it previously lol.

I haven't so far been able to replicate the issues you guys are facing with WiFi. Performance seems to be in general at least on par with my late Galaxy S4.
Sent from my XT1562 using XDA Free mobile app

This could also be a Android 5.x issue. I'm facing similar problems on my LG G2 running SlimLP. WiFi and also cellular seems to be dropping for no apparent reason and I have to manually reconnect. Interestingly though, my Nexus 7 WiFi 2013 doesn't have these issues running UberCM 5.1.1.

other problems with WiFi.
I have this strange problems. See if someone else has the same.
I used googled maps for GPS me to destination. When I am driving WiFi cut off and the phone use data. When I am arrive at destination. I go to McDonald. The phones can't connect to free WiFi at McDonald's. Even this is a saved network. I turn off then on the WIFI, still not connect.

Major wifi issue in pixel

Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????

Yeah, same issue. It's a hardware thing. If you've dropped your phone either the cable came loose or the PCB board is off. I threw mine before (long story) but can't use wifi nor Bluetooth without being close to what I'm connected to.
I just don't feel like fixing it considering the pixel can break by repair. Plus, my 6p is my DD anyway

Dang, I gave my sister this phone and this problem just appeared. Time to look for a new phone for her.

Ok, being real for a second, this worked and I know it is a VERY BAD workaround but can help in a pinch.
I bought a refurb pixel on woot. Took a while to get it because it was sent to a friend's PO box and then brought to mexico, ergo no warranty.
Unboxed it and had this exact same issue; little to no signal on very few wifi hotspots and just "saving"
Seeing as this might be hardware related as @creep138 mentioned, I tried the following:
PRESS considerably hard on the point that the antenna connector should be.
After a couple of seconds of force and massaging, wifi came on and connected.
I KNOW this is a bad idea, I KNOW this might cause several issues on the long run, but if you have it sitting in a drawer doing nothing because of this issue, give it a try.
For reference this was done on a Verizon Black Pixel. The small one. and the point to apply pressure to is about half an inch below the camera and flash module.
Hope this helps

minhaz.sourav said:
Everything is smooth and perfect except Wifi.
I can found close wifi networks (Mobile hotspots created by other phones) but if I try to connect it just saves them, cannot connect to any wifi networks.
And the strength is too low. It is unable to find my room's wifi ...!!
So I am just totally unable to use wifi in my Pixel :/
Also I turn on Hotspot on my Pixel, it turns on but I cannot find it from other devices.
Also upgraded from 8.1.0 to 9.0 but still same issue.
Without Wifi its so miserable experience Any Solution?????
Click to expand...
Click to collapse
Status update:
After doing what I have already described, that helped to connect to the wifi at my workplace. Nonetheless I didn't have suck luck with my home wifi.
After reading here and there, some users reported the device connecting to 5Ghz wifi no problem. My work is indeed 5Ghz and my home is 2.4
After unpacking and installing a 5Ghz capable router, the pixel connected no problem to it (after applying the aforementioned pressure)
Hope this helps