[Q] power off - Droid Ultra Q&A, Help & Troubleshooting

My phone will power off even while locked while in my pocket. Last night, i plugged
It in after it went dead and it kept looping through the battery then the motorola symbol and wouldnt
Power on. Both of these are seperate issues
but is there a way to require me to slide something
To turn my phone off? Also, what happened to my phone?

Same issue
I'm having a similar issue of the phone shutting down in my pocket. Holding the power button for a few seconds even if locked will restart phone. It's pretty bad to have a phone shut down randomly, so a fix would be welcome.
I had the same problem with the motorola symbol looping even when my battery was almost full. I took it to a Verizon store but while waiting for my turn the phone miraculously successfully booted before I could show it to them, so I just left. Hasn't happened since though.

irebeginner said:
My phone will power off even while locked while in my pocket. Last night, i plugged
It in after it went dead and it kept looping through the battery then the motorola symbol and wouldnt
Power on. Both of these are seperate issues
but is there a way to require me to slide something
To turn my phone off? Also, what happened to my phone?
Click to expand...
Click to collapse
Hmm.. Could be a bad phone.
When charging are you using the stock USB cable? I don't always but some cables and plugs have different voltages and stuff that may not send the correct voltage to your phone and cause it to do weird things like that.
Someone can correct me if I am incorrect.
Sent from my XT1080 using Tapatalk 4
---------- Post added at 11:07 PM ---------- Previous post was at 11:04 PM ----------
For example I have a Pipo tablet and if I attempt to charge it through a specific belkin USB charger, it boot loops.
Sent from my XT1080 using Tapatalk 4

I tried holding down my power button. Apparently, it is being held down in my pocket. Btw, the reason for
This is probably to shut down the phone if it locks up.

Related

Sleep of Death?

Phone is currently stuck in this state. Pretty much doesn't respond to anything.
Tried hard resting, connecting it to the charger, connecting it to my laptop and those methods didnt work. I have an insurance replacement coming, but I would like to recoup the money I put down as the deductible for the new phone. Anything else I could try to get it working again?
This was my only fear about buying a phone with a non removable battery.
Thanks.
Non-removable battery has nothing to do with it. Holding the power button for about 5 seconds is the same as a battery pull, and its hard coded to work in just about any situation. If this doesn't work, a battery pull wouldn't either.
Did you try to get into bootloader? Try running the RUU?
Did you do anything to get to this state (flashing ROM, other mods?), or did it just happen randomly on its own? Is the phone stock or not?
---------- Post added at 01:04 PM ---------- Previous post was at 01:01 PM ----------
If you can't go into bootloader or recovery, you might try what this guy did:
http://forum.xda-developers.com/showthread.php?p=31138376#post31138376
Phone was rooted.
Tried to get into bootloader and that didn't work either.
What got it into how it is was me just turning the screen off.
Oh wait, you were complaining about the non-removable battery, in the event its just a bad battery? That's possible.
But can also be some other hardware failure, or software.
redpoint73 said:
Non-removable battery has nothing to do with it. Holding the power button for about 5 seconds is the same as a battery pull, and its hard coded to work in just about any situation. If this doesn't work, a battery pull wouldn't either.
Did you try to get into bootloader? Try running the RUU?
Did you do anything to get to this state (flashing ROM, other mods?), or did it just happen randomly on its own? Is the phone stock or not?
---------- Post added at 01:04 PM ---------- Previous post was at 01:01 PM ----------
If you can't go into bootloader or recovery, you might try what this guy did:
http://forum.xda-developers.com/showthread.php?p=31138376#post31138376
Click to expand...
Click to collapse
Interesting. I would copy that in notepad and save as a batch file, correct?
Edit: That probably won't work as the phone is recognized by the computer. Something must have failed in it or something.
This has happened to me twice since I've owned it. Thing is fine, charged, no problems. Then I go to wake it up and it just won't turn on. I pressed the buttons for a while in no particular sequence I can recall, but it came on eventually. Maybe holding down the power and vol-down buttons for like 10 seconds. Also, never tried calling the phone when it was in that state. Would be interesting to see those results.
Vendetta-NY said:
This has happened to me twice since I've owned it. Thing is fine, charged, no problems. Then I go to wake it up and it just won't turn on. I pressed the buttons for a while in no particular sequence I can recall, but it came on eventually. Maybe holding down the power and vol-down buttons for like 10 seconds. Also, never tried calling the phone when it was in that state. Would be interesting to see those results.
Click to expand...
Click to collapse
Been trying trying that to no avail. I guess I'll keep trying.
Leave it on the wall charger overnight. Wall charger charges faster than USB, so use the wall charger. I've seen some phones (other XDA users) come back from a state like this, after charging for several hours.
Any luck?
FYI, mine did this AGAIN two days ago at about 10am. Then later that afternoon, it rebooted for no reason. And that evening at about 7:30, it rebooted again but this time never made it past the HTC splash animation. I suspect it had something to do with one of the Wi-Fi penetration apps I installed last week - because it had been acting a little squirrelly ever since.
Fortunately I had a full backup from a few days prior. Booted TWRP recovery, wiped the caches and system, restored that backup and my phone's been smooth ever since.
-V
NJGSII said:
Phone is currently stuck in this state. Pretty much doesn't respond to anything.
Tried hard resting, connecting it to the charger, connecting it to my laptop and those methods didnt work. I have an insurance replacement coming, but I would like to recoup the money I put down as the deductible for the new phone. Anything else I could try to get it working again?
This was my only fear about buying a phone with a non removable battery.
Thanks.
Click to expand...
Click to collapse
Doesn't seem like it's SOD but more like QHDUSB_DLOAD brick... try this or see you at HTC service centre.. just got my One V back from Service Centre... replaced motherboard and battery.... for free :angel:

Phone shut off randomly and wont turn back on Help please.

I've got a brand new device running CM 10 stable. Was downloading something and the phone froze then shut off was still at ~20% battery. Tried to turn phone back on and nothing. Tried to load the boot loader by holding volume down and the power button nothing. Currently plugged into power but no charging light and still not turning on. Holding the power button causes the 3 buttons on the bottom to blink white and then nothing. Any suggestions would b e greatly appreciated.
It will go into boot loader.....you just won't be able to see it on your screen......your going to have to plug into PC and fly blind to run ruu probably......
Sent from my One X using Tapatalk 2
---------- Post added at 05:28 AM ---------- Previous post was at 05:25 AM ----------
Plug it in, check adb devices, if its there do adb reboot bootloader.......if its not, hard reset and mimick buttons to go into bootloader..... check fastboot devices........keep trying, you will get it. Once you do relock and ruu.......
Sent from my One X using Tapatalk 2
Try charging the phone using wall charger (not USB) for several hours, and see if you can power it on.

Moto G turning off itself

It's a long history.
One day, my Moto G stop charging. He charge until 1%, then turn itself on, and when it was on, it wasn't charging. I thought that was a OS/software problem, but nothing was sloving. I send to warranty and there they send me back saying that a piece was oxidated and was my fault, so they can't help me. When the cellphone arrive back, it was charging normaly. I really doesn't understand. But my PC wasn't showing the smartphone when plugged in the USB port. I started to use AirDroid.
I have a little struggle to update to Android 4.4.2 but I did it. The smartphone was really weird, but I let it go. Now I have the most annoying problem. It keep turning off by itself. I don't know if is software/OS, hardware, some app, something I'm doing wrong, but it's driving me crazy.
Please guys, help =[
P.S.: Sorry my bad english.
I had same issue where it turned off on its own and wouldn't charge. I plug cable to wall charger and held power button for 1 minute nothing happened so I kept pressing power button repeatedly until it vibrated and started charging.
Sent from my XT1034 using xda app-developers app
So, it's charging normally now, but it keeps turning off itself. Another annoying problems is that it turn itself on when I connect it in the USB port on my PC, but not when I plug on wall charger.
Sorry for the double post, but I'm don't know what to do anymore! Please, someone help me! Any ideas!
Try this
Plug it in
Hold power button for 2-3 mins
Leave it charging for an hour then unplug
Hold power button for 30 seconds it should vibrate and boot
Sent from my XT1034 using xda app-developers app
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
Hi are you able to connect the phone to a PC? If so I would transfer important data and then do a factory reset to see if that solves your issue sounds more like a software problem to me.
Already did a Factory Reset (the one in Configuration, the one the Fastboot just normally boot the device) and the problem persist.
So no one can help me? =[
imagenerator said:
So no one can help me? =[
Click to expand...
Click to collapse
does the phone fades purple then goes crazy then shuts down for a while then turns back on?
It did it when I did something different, trying to turning on or recovery, I don't really remember. I remember that I freaked out, because the screen was black, without changing, than I did a reset (Power + Volume Up) and then it reseted.
You already try charging with wall charger? Maybe your PC don't have enough power to recharge this phone
I was able to charge the phone, Anyway, the device stopped to turning off alone. By itself. I didn't do anything different.
I'm so confused.
Something is shorting out inside, probably due to the said oxidation, which will most likely result in such behavior.
If you know how to do it, just open the phone, take the pcb out and clean it well with a dry contract cleaner and a hard toothbrush to remove any oxidation and possible residue.
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
imagenerator said:
Later I was thinking that could be it. So if anything goes wrong, I'll do it or ask to someone with a little more experience to do for me.
Thanks.
Click to expand...
Click to collapse
Some Moto G's do turn themselves ON when you plug in a charger, I have 2 and both do it - you connect the phone when it is turned OFF and then it turns itself on! Sometimes if I plug in the charger and turn OFF the phone quickly it stays off.
It's a bug / feature / quirk but it's unfortunately normal so you can discount that as being a problem related to your other problem.
imagenerator said:
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
Click to expand...
Click to collapse
I'm having this exact problem too. The phone is less than a month old. Twice this week its happened. Phone was close to fully charged on going to bed, I still checked some emails while it was plugged in.. the charging symbol was also on, so I know it was charging ok when I put it down... then in the morning, wake up, phone is off, but the battery display is showing 100% (The big one shown on screen when it is turned off)
Potentially if I was only using my phone as an alarm, I'd have not woken up. I always use a backup, but now this Moto G worries me!
Seems a few people are having this issue!

Idol 3 Won't turn on. White led while charged.

For some reason my Idol 3 won't turn on (I've had it for a year). When I went to pick it up I found that the screen wouldn't turn on, even when I plugged it in. There are some threads on this forum that give some information, but im not sure I understand them completely.
1. This thread is the first I found and seems to be the most helpful and it has a link to another thread that has a guide. The problem is I'm having problem following the guide. Primarily the a video linked showing how to open up the idol 3.
2. This This is a post from a user who seems to have been able to open their idol 3, but still can't use the power button. Another user replies that a fastboot will help.
3. This is thread with a user with a similar problem. A senior member towards the bottom suggest the phone is simply dead.
If you can would anyone be able to tell me if any of these are the solutions/answers. If so, can you help me understand what steps to take to resolve my issue. If not, can you tell me whether or not there is a solution?
Have you had issues with the power button beforehand? It could be that the power button has worn down and so the phone works but it isn't getting the signal when you press the button to turn it on.
macallik said:
Have you had issues with the power button beforehand? It could be that the power button has worn down and so the phone works but it isn't getting the signal when you press the button to turn it on.
Click to expand...
Click to collapse
I haven't had any issues with it not working before. The only problems I've had are the occasional slight delays in how fast the screen would turn off or on. I won't dismiss the possibility of the power button being worn, but how would i know if it is?
Try something simple : keep pressing the power button for at least 15 to 20 seconds. The white LED should turn off. When it does, press again the power button normally, in order to switch the phone back on. That should work, and if it does, then nothing is "dead" and your phone was simply "half-asleep". It's a bug, that might be corrected with a firmware update.
i have the same problem ;/
---------- Post added at 02:42 PM ---------- Previous post was at 02:35 PM ----------
Gynoid said:
Try something simple : keep pressing the power button for at least 15 to 20 seconds. The white LED should turn off. When it does, press again the power button normally, in order to switch the phone back on. That should work, and if it does, then nothing is "dead" and your phone was simply "half-asleep". It's a bug, that might be corrected with a firmware update.
Click to expand...
Click to collapse
I have the same problem and it doesnt work for me , LED still light
It worked for me, but please note that I have a 5.5" Idol 3 (model 6045Y). It might be different for the 4.7" version (model 6039).
To clarify, the white led only appears when the phone is connect/pulgged to a power source. Nevertheless, I connected my phone to the computer and when the white led appeared I held the power button for 20 seconds. Unfortunately nothing happened in response. I have the 6045I model if that helps
My sister's idol 3 is doing the same thing but it was water damaged... Did you get it near water? I wanted to see if I could repair it or something, she's been using a blu vivo 5 xl for a few months now with the idol 3 sitting in a drawer.... As I'm typing this my surface has recognized the idol 3 through usb but nothing on screen.... It's vibrating
---------- Post added at 12:03 PM ---------- Previous post was at 11:59 AM ----------
Well I hear the noise that it's connected but nothing pops up and then it vibrates and disconnects...
water
I've had it near water but have never dropped it in water. Over the course of its life its received the occasional drop(s) of water on the screen. Maybe there's hope for your device since your surface at least recognizes it.
had the same problem, your battery is dead
Having this issue, started Sunday. Phone suddenly froze while in use and wouldn't come back on. Phone is dead. Plugged into the wall outlet, screen went black, LED came on and nothing works now. Removed back cover, unplugged the battery, replugged in, nothing.
Running stock ROM, no mods or anything. Stock phone. Bringing to computer store tomorrow, or should I just buy a new battery online for $25 and wing it?
I have the same issue.
My power button slowly failed about 10 months after I bought the phone at release. Sent in for warranty repair and they replaced the main board. Then about 8 months later my sound stopped working which I lived with for a little bit, and now no power.
I have no signs of life other than the white LED on charge and the vibrate when the power button is held. Other than that, nothing.
I'm thinking they gave me a faulty main board, but Alcatel refused to fix it under warranty as the warranty was up. Even though they had just replaced the main board 8 months before, they don't warranty their repair parts.
The power button on mine didn't work properly after about a year of use. I got around the problem using tap to wake and sleep but it's not a real replacement for a physical power button. I stopped using it and went back to an old Samsung s4 for a couple of months.

Nexus5bricked

Hello,
im new here.
My nexus 5 microphone was not working, therefore I opened it up, battery was around 12%; I patched it up and thereafter its not switching on. I have replaced the old battery with a new one, left it overnight on charge; still device is not getting on or responding to power or power+volume buttons booting option. My phone is not rooted. Connecting to the pc or laptop does not change anything. All I hear is a faint buzz from the open back of the phone indicating it is active. Need some help here seriously.
Do you see the charging animation when connected to a charger? Any indication the screen is lighting up? Possibly defective battery?
audit13 said:
Do you see the charging animation when connected to a charger? Any indication the screen is lighting up? Possibly defective battery?
Click to expand...
Click to collapse
I do not see anything on the screen. It completely remains dark on charging (laptop/ wall sockets). On laptop under ports "device description failure" is the status.
nexus5bricked said:
I do not see anything on the screen. It completely remains dark on charging (laptop/ wall sockets). On laptop under ports "device description failure" is the status.
Click to expand...
Click to collapse
I have replaced the old with a new battery.
Double-checked internal connections? Is possible an internal complement was damaged during the battery swap? Tried charging wirelessly or different cables and chargers?
audit13 said:
Double-checked internal connections? Is possible an internal complement was damaged during the battery swap? Tried charging wirelessly or different cables and chargers?
Click to expand...
Click to collapse
I had been careful and internal components are unharmed because battery swapping was done without removing the motherboard. I dont have wireless chargers but I have used different cables.
Sounds like the phone may be bricked. The only way to really tell would be to put the motherboard into another working phone.
audit13 said:
Sounds like the phone may be bricked. The only way to really tell would be to put the motherboard into another working phone.
Click to expand...
Click to collapse
Since I do not have another working android phone, will it be sensible to take it to a repair shop? Will there be a chance to bring back the phone to a working mode?
You could take it to a repair shop but they may do exactly what you have tried.
Did try try cleaning around the power button?
---------- Post added at 05:07 PM ---------- Previous post was at 05:07 PM ----------
You could take it to a repair shop but they may do exactly what you have tried.
Did you try cleaning around the power button?
audit13 said:
You could take it to a repair shop but they may do exactly what you have tried.
Did try try cleaning around the power button?
---------- Post added at 05:07 PM ---------- Previous post was at 05:07 PM ----------
You could take it to a repair shop but they may do exactly what you have tried.
Did you try cleaning around the power button?
Click to expand...
Click to collapse
Yes, i have cleaned the power button.
What happens if you put the old battery back in place? Does the phone boots up? Because it's strange that a simply battery replacement bricked the device.
Sounds like you'll need to find a way to try the motherboard in another phone.
nexus5bricked said:
Hello,
im new here.
My nexus 5 microphone was not working, therefore I opened it up, battery was around 12%; I patched it up and thereafter its not switching on. I have replaced the old battery with a new one, left it overnight on charge; still device is not getting on or responding to power or power+volume buttons booting option. My phone is not rooted. Connecting to the pc or laptop does not change anything. All I hear is a faint buzz from the open back of the phone indicating it is active. Need some help here seriously.
Click to expand...
Click to collapse
I've had this happen a few times. To start the phone I simply hold down the power button and the volume down button until the green robot screen shows up from which I simply start the phone. Perhaps this will work for you.

Categories

Resources