Related
Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?
i am using AT&T's Samsung galaxy s2 skyrocket (unlocked), i am unable to select a network operator manually. As i keep going around different countries, i keep on purchasing local sim cards for calling home, so i need to select the network manually, otherwise it will select the network which has best signal strength and i may land up paying heavy charges for roaming.
when i go to wireless and network/ mobile networks/ network operators only thing which comes written is "DEFAULT SETUP" and that is greyed out. (when i tap on nothing happens).
also when i change back to my old AT&T sim, i am able to access that greyed out area, but when i put another sim "DEFAULT SETUP" is again inaccessible.
can someone please guide me through it..??
Are you using the stock ROM?
Sent from my SGH-T989 using Tapatalk
I have bought the phone just a weak ago... i have changed nothing except for SIM card....
actually i dont know any thing about ROMs and i m new to android also... i just guess that above written satisfies your question.
well thats your answer. You can not do that on stock att firmware
what modifications i have to do .... to achieve the desired results...??
and please tell HOW to do also....!!
You need to flush custom ROM that supports changing network operator settings.
Look at this post if you would like to use custom ROM:
http://forum.xda-developers.com/showthread.php?t=1383464
I have bought two phones from the same person with the same story for both phones; The story goes that ATT could not provide good reception at his home with these phones and replaced them with new ones. He sold me the old ones. Neither are on the blacklist, and now both are unlocked. Neither telephone not texting work on Tmobile, However, both work on Att at Att regional fix it place. T-mobilre states that it is an issue with Att, LG states that the phones are fine.
I recieve these error messages:
LG G2...Upon entering 2945#*800# gets a 5 option menu for sim unlocking, all of which return the message "Your phone is not persaonalized"
.....3845#*800#accesses the hidden menu. yielding: firmware 4.2.2, APN Delete states that there is nothing to delete, RMnet auto connect Mode is Off; RF call info yields calibration status OK; Call Test, Auto call test yields Not implementation: Modem Settings, LTE Band Selection lists Bands 1-5,7,8,17,and 20. All of which when checked result in FAIL.
In Modem Settings, In LTE-A CA setting, There are 3 "buttons" titledCA Enable / SupportedBandO?(it runs off the line) listing all-enable,Pcell B4 Scell B17, and Pcell B2 Scell B17,Pcell B177 Scell B2, and the other two "buttons" CA Disable / Rel. 10, and Rel. 9. For whatever that means.?
I ran a bug report that resulted in a 1,457 page document(5.9mb), not attached, as it is way too big. If you were to run a word search on telephony, it might tell someone more knowledgeable than me what is wrong with this phone. If you need to see it I will post it to box and give you access to it. If there is any more information that is needed, I will gladly provide it.
I've read this forum for about a month on this issue, and am probably stumped because I am beyond my level of understanding here.
Whatever suggestions you have would be appreciated.
PS, the phones work in every other way that we have tried.
Thanks, Woody3
Please Review Att to Tmobile lg g2
Understand that Phone may or may not be unlocked. But you need correct APNs to make Data and MMS Work. You need SIM unlocked to get a Signal with T-Mo Sim. Same with your other phone the S5. Please review SM-G900T on AT&T MMS problem
Please post on the respective threads if you continue to have issues.
Perseus71 said:
Please Review Att to Tmobile lg g2
Understand that Phone may or may not be unlocked. But you need correct APNs to make Data and MMS Work. You need SIM unlocked to get a Signal with T-Mo Sim. Same with your other phone the S5. Please review SM-G900T on AT&T MMS problem
Please post on the respective threads if you continue to have issues.
Click to expand...
Click to collapse
Thanks, I tried to set up the APN again, but still get kicked back to the mobile network folder when it tries to connect automatically...I can not connect to the network, it doesn't get that far, it keeps putting me back two folders back.. If this is the wrong thread, Please direct me to the correct one. I read the thread that you referenced above, but my phone won't get that far in the process, and therefore that thread does not go deep enough. Am I missing siomething else?
I will check on the Sim unlocked issue, mine would be locked.
Thanks for your time.
Woody3
Please post in the Forum T-Mobile Galaxy S 5 Q&A, Help & Troubleshooting or T-Mobile G2 Q&A, Help & Troubleshooting
as appropriate.
Thread Closed. Thank you.
Hi, I recently bought a LG g3 smarthphone and I found out that it's an AT&T version phone, but thankfully it's unlocked. My problem is, that it doesn't get any mobile network. In the setting it says that the Mobile network type this device can use is HSPA, my local carriers can only provide LTE, GSM and WCDMA rat types, I don't know if it's the case. I've tried to solve this on my own, but without luck. The solutions with 3845#*850# or similar codes just woun't work, when I choose any RAT it says: "succsess", but it doesn't change a thing and when I choose "LTE only mode", the phone blocks my mobile connection and says: "Restricted access changed: Data service is blocked" .
I really need any help, because I cannot see myself using a mobile phone without mobile internet. I tried to use 2G, 3G and 4G networks, but none work, nothing appears. Also I tried to fix this problem by flashing a Cloudy ROM wich is lollipop 5.0 and it didn't solve my internet problem. BTW, my location is Estonia.
I really need your help guys, I'm desperate as hell, this is my last option, because I didn't find any other solutions on my own.
Counting on you :3
romax11 said:
Hi, I recently bought a LG g3 smarthphone and I found out that it's an AT&T version phone, but thankfully it's unlocked. My problem is, that it doesn't get any mobile network. In the setting it says that the Mobile network type this device can use is HSPA, my local carriers can only provide LTE, GSM and WCDMA rat types, I don't know if it's the case. I've tried to solve this on my own, but without luck. The solutions with 3845#*850# or similar codes just woun't work, when I choose any RAT it says: "succsess", but it doesn't change a thing and when I choose "LTE only mode", the phone blocks my mobile connection and says: "Restricted access changed: Data service is blocked" .
I really need any help, because I cannot see myself using a mobile phone without mobile internet. I tried to use 2G, 3G and 4G networks, but none work, nothing appears. Also I tried to fix this problem by flashing a Cloudy ROM wich is lollipop 5.0 and it didn't solve my internet problem. BTW, my location is Estonia.
I really need your help guys, I'm desperate as hell, this is my last option, because I didn't find any other solutions on my own.
Counting on you :3
Click to expand...
Click to collapse
I think your a little confused about your network. HSPA IS WCDMA/GSM. You want to just slept gsm/WCDMA/LTE
Sent from my iPhone using Tapatalk
Flashing a ROM is not the solution. AT&T version of the LG G3 covers a limited radio frequency spectrum. It could be that the phone does not cover the frequency of your carrier. Another issue may be with the carrier themselves blocking the IMEI (I know some carriers require registering the IMEI on their network). Of course you must also make sure the carrier has data services available to you.
I kinda have the same problem....
No service.
I've tried everything to no avail.
Help gor a fix.
Hi everyone.
Last time i was in xda forums was when i try to mod my windows mobile CE 5.0 lol
This is my sad story:
I bought in the US a samsung s7 with T-Mobile SM-G930T, i paid a guy who 'unlocked' it in there. After that i brought it to Colombia, in here i run the T-mobile unlock app which succeded and erased itself after that. Then the cellphone started working with all the mobile companies in my country except for one that operates over 1800 mhz, other companies do work fine. When i insert a simcard of this company it just says that 'Not registered in network' and wont do nothing. I already tried to put the APN settings correctly (Actually it automatically loaded every company settings detected).
After that i tried to root with a modded Odin with a custom ROM and it succeeded and i got the SuperSU application, tho the cellphone its a little laggy now, but neither that way it worked. Anyone knows how where should i start looking?
I went to this company support and they sent me to Samsung support, which redirected me back to this company, lol
Thanks in advance guys
XDA Visitor said:
Hi everyone.
Last time i was in xda forums was when i try to mod my windows mobile CE 5.0 lol
This is my sad story:
I bought in the US a samsung s7 with T-Mobile SM-G930T, i paid a guy who 'unlocked' it in there. After that i brought it to Colombia, in here i run the T-mobile unlock app which succeded and erased itself after that. Then the cellphone started working with all the mobile companies in my country except for one that operates over 1800 mhz, other companies do work fine. When i insert a simcard of this company it just says that 'Not registered in network' and wont do nothing. I already tried to put the APN settings correctly (Actually it automatically loaded every company settings detected).
After that i tried to root with a modded Odin with a custom ROM and it succeeded and i got the SuperSU application, tho the cellphone its a little laggy now, but neither that way it worked. Anyone knows how where should i start looking?
I went to this company support and they sent me to Samsung support, which redirected me back to this company, lol
Thanks in advance guys
Click to expand...
Click to collapse
Hi,
It seems your phone is region locked due to which you are locked onto a particular mhz network frequency...
yes the first step would be to try to a custom rom to see if this over rides this situation or you could try below situation below... this is ideally for s6.... or atlast google search...
http://forum.xda-developers.com/verizon-galaxy-s6/general/enabling-using-servicemode-t3109579
Ok, since now we have root, many users wanted to know if they can lock onto certain LTE frequency bands using Samsung's ServiceMode. So here is a quick guide.
ServiceMode is Samsung's proprietary Engineering Mode, built within the TouchWiz framework, readily available on International variants, and some domestic like T-Mobile. It allows us to observe the RF connection, change certain RF related settings, and lock our phones onto specific technologies and frequencies. Sadly, Verizon has been blocking user access to Engineering Mode for years now.
So in order to enable access to ServiceMode on Verizon GS6/Edge you'll need to:
- Download Root Explorer
- Navigate to /efs/carrier/HiddenMenu
- Use TextEdit to open it (not text viewer)
- Change the value to ON (upper case), Save and Exit
- Restart the phone
Once restarted you can dial:
*#0011# to observe the connection
If you want to lock your device onto a specific LTE band (13, 4, 2):
*#27663368378#
- UE Settings & Info
- Settings
- Protocol
- NAS
- Network Control
- Band Selection
- LTE Band Selection
Here you can force your phone onto a specific Verizon LTE Band (13, 4, 2), or use LTE ALL if you have VoLTE (Advanced Calling) enabled as this will eliminate the need for CDMA radios.
To go back to default, go through the same process but at Band Selection make sure to chose AUTOMATIC.
There are a lot more settings here, you can enable AMR WB on UMTS if you use T-Mobile so you can get HD Voice on their UMTS layer, etc... Carrier Aggregation has already been enabled, so no need to tweak that.
If you aren't sure what certain settings and values correspond to, it's better to avoid tinkering. You're responsible for your own actions.
According to this thread, he posted via visitor.
Then he registered and posted his query here so he seems to have posted in correct section.
Just documenting this here.
Thread closed!
Regards
Vatsal,
Forum Moderator.