[Q] Photon Q won't boot up - Motorola Photon Q 4G LTE

Sorry if this is something that has been covered before. I searched, and searched and didn't find my exact problem. Any guidance you may have, including links to the appropriate threads is greatly appreciated.
My Q shutdown today while it was sitting in my pocket during a meeting. It was way too soon for my battery to be dead, but I tried charging it, both by USB on a computer and on a stock charger just in case. The backlight on the screen comes on for a few seconds every minute or so, regardless of whether its on hte charger or not. The screen is black otherwise. The battery is HOT, even after being off the charger for a long time. I tried soft-reset and booting into recovery with no luck. Plugging into USB on a computer that has Moto Device manager installed results in the computer alternating between recognizing and not recognizing the device every few seconds (seemingly in concert with the backlight turning on and off) but it does not recognize it long enough to load directories, etc. RSD lite will not recognize the device.
I wasn't doing anything with the phone at the time. It is rooted but not unlocked.
Any ideas? Will I run into a warranty issue since it was rooted even though it's not unlocked?

amateurhack said:
Sorry if this is something that has been covered before. I searched, and searched and didn't find my exact problem. Any guidance you may have, including links to the appropriate threads is greatly appreciated.
My Q shutdown today while it was sitting in my pocket during a meeting. It was way too soon for my battery to be dead, but I tried charging it, both by USB on a computer and on a stock charger just in case. The backlight on the screen comes on for a few seconds every minute or so, regardless of whether its on hte charger or not. The screen is black otherwise. The battery is HOT, even after being off the charger for a long time. I tried soft-reset and booting into recovery with no luck. Plugging into USB on a computer that has Moto Device manager installed results in the computer alternating between recognizing and not recognizing the device every few seconds (seemingly in concert with the backlight turning on and off) but it does not recognize it long enough to load directories, etc. RSD lite will not recognize the device.
I wasn't doing anything with the phone at the time. It is rooted but not unlocked.
Any ideas? Will I run into a warranty issue since it was rooted even though it's not unlocked?
Click to expand...
Click to collapse
Have you tried to force reboot (Vol down + Power button for about 7-10 secs)?

Yes. Thanks for the reply. That's what I meant by soft reset. What the issue, I figured out, was that my battery had decided to self-destruct. It didn't have enough charge to even boot the phone successfully, so it was not possible to put it into recovery mode or anything else. I took it to Sprint and they replaced it under warranty.
Sent from my XT897 using XDA Premium 4 mobile app

Related

It's dead Jim.

OK, never had any auto resets, just had to manually restart often to cure various ills. Then yesterday it was stuck on the dimmest backlight setting. This morning picked it up from charging overnight and it's 100% dead. Switched batteries, plugged it into various computers and USB power sources. Dead.
Anyone brought a G2x back to life?
Have you tried a wall charger? If your battery discharges completely, like deader than dead, then sometimes you have to plug it into a wall charger and leave it there for several minutes before the phone will even show its connected to a charger.
I guess the real question to ask first is, what did you have it plugged in to? What kind of charger? Was it plugged into a surge protector?
It was plugged into the LG wall charger it came with overnight. I tried a iGo USB wall -> USB power supply and a USB port on my desktop windows PC.
dylanear said:
OK, never had any auto resets, just had to manually restart often to cure various ills. Then yesterday it was stuck on the dimmest backlight setting. This morning picked it up from charging overnight and it's 100% dead. Switched batteries, plugged it into various computers and USB power sources. Dead.
Anyone brought a G2x back to life?
Click to expand...
Click to collapse
It depends on how dead it is, if its a hardware defect of some sort then you're probably SOL. But, you don't have to be able to turn it on per se to use NVFlash, so if I were you I would try to see if you can get the device to be recognized using the APX drivers. If you can, then you might have a chance.
My G2x died after freaking up during one of the Davlik cache clears....
It originally would boot up and get stuck at "LG", but after a while it was completely unresponsive (not even a Boot Logo) and wouldn't even turn on. I thought it was fried. Luckily we have NVFlash that you can use without booting the phone up.
Take the battery out and press and hold the VOL keys, then plug it in. Your PC should "ping" letting you know something was connected. Then just reflash a recovery.
I did this a ton of times and it didn't work at first. I kept flashing stock then CWM, then stock, then CWM (different versions too). Eventually it displayed the LG logo and allowed me to boot into CWM where I flashed a new rom.
Been solid ever since.
I also read about this in the Asus Transformer forums (cause I just picked one up) and read about a guy experiencing the same thing.
Worth a shot. The NVFlash method will at least let you know if it is DEAD or just not working. If NVFlash doesn't connect then it is hosed. If NVFlash connects and accepts a new recovery, then something just got corrupted.
All good now! I unplugged, removed battery, let sit a while. Put the battery back in and it booted! Yet more strange behaviour from the G2x, but as usually I get it working again and stick with this phone.
But today I got a second from craigslist to play with alternate ROMs. Trying CM7.1 RC1 first, it's working pretty good on my Nook.

[Q] Infuse bootloop

Im trying to explain everything to prevent unneeded questions
I have viewed several threads about this but absolutely none with an answer. My Samsung Infuse 4g with at&t (nonrooted) is in a bootloop. The cause of this was my every-other-day reboot. Once I turned it back on it goes to the samsung screen for about 5 secs, then goes black, then says samsung again and so on repeatedly. I pull the battery and as soon as it makes contact back with the phone it turns on by itself into the same Samsung screen over and over. When plugged into wall or computer it will show the charge screen where there is no battery life left, then it will flash and start up the charge screen again and so on just like the samsung screen. I cannot go into download mode (the buttons, at this point, do nothing. No response)
I have tried taking the battery out and plugging in usb cable to computer, then holding both volumes and putting battery in=charging loop
↑ with volume up=charging loop
↑↑ with volume down=charging loop
computer doesnt detect it, adb cant find it, cannot go into download mode, odin cant see it, heimdall cant see it, cant actually boot into anything, cant leave battery in or else phone will restart itself the entire time, and this was caused by my (already gbread) infuse 4g doing a regular reboot (aka power button, tap power off, after phone is confirmed off take battery out, battery back in, turn on)
Recommendations at this point? on a scale from 1=noob to 10=expert im a 7 on this type of thing. Ive always heard that as long as you can boot into a picture its only soft bricked but if i was right i wouldnt be here. Any and all help would be much appreciated. If you need me to post a video I would have NO problem doing that showing everything im doing.
oh, and by I have viewed several threads about this i meant that i have only been able to find 1 thread about it and 2 links that didnt work for me but might for you
link that worked- http://forum.xda-developers.com/archive/index.php/t-1354731.html
links that did not-
http://www.google.com/url?sa=t&rct=...ih1Zf_BvtcIbJXGEw&sig2=jjOcukFWr9sPWJZH1rlhnA
http://www.google.com/url?sa=t&rct=...ih1Zf_BvtcIbJXGEw&sig2=SZeMzIF2hnjdkk6GPDkovg
You might have already tried this way, but I've always held down both volume buttons first before plugging in the USB cord - not the other way around. You can also try different cords, different USB ports and/or different computers.
Mine was doing this the other day and it turned out to be my SD card being flaky. Maybe try taking it out and booting?
Radiotsar said:
You might have already tried this way, but I've always held down both volume buttons first before plugging in the USB cord - not the other way around. You can also try different cords, different USB ports and/or different computers.
Click to expand...
Click to collapse
Ive tried a hp touchpad cord, an atrix cord, and the original cord. I cant really do the button combo because as soon as the battery makes contact the phone turns on. thats why i had the usb cord in first to see if it worked. ive tried every usb port and 2 different laptops, the computer wont recognize it if the phone wont go past the samsung start up screen
J101 said:
Mine was doing this the other day and it turned out to be my SD card being flaky. Maybe try taking it out and booting?
Click to expand...
Click to collapse
I've taken the card out and used a different card, nothing. Tried taking sim card out, nothing.
I should have been clearer. Leave the battery out of the process until after attaching the cord and the screen coming up.
Sent from my SGH-I997 using xda premium
Radiotsar said:
I should have been clearer. Leave the battery out of the process until after attaching the cord and the screen coming up.
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
I do, every time.
1. battery out
2. hold down volume buttons (any combo)
3. attach cord (nothing happens, no screen, nothing)
4. put battery in
Results= Charging loop
lifetaker said:
I do, every time.
1. battery out
2. hold down volume buttons (any combo)
3. attach cord (nothing happens, no screen, nothing)
4. put battery in
Results= Charging loop
Click to expand...
Click to collapse
should be the same...wonder if you battery needs to be charged first, it should be fully charged at best...to do any flash/Odin/one click
this how I do it...basicly the same..
>take batt out
>plug in usb cable...to both phone and computer
>hold both volume buttons...NO NOT HOLD THE POWER BUTTON....
>put batt in...
and bam should see the android dude shoveling in yellow triangle...
If you get no response from the usb without the battery, and inserting the battery indicates the battery needs charging - I'd suspect the phone's usb port. Especially after trying different cords & computers.
Sent from my SGH-I997 using xda premium
Sorry for the sometimes choppy video recording.
http://www.youtube.com/watch?v=QWKdGS_5_Ps&feature=youtu.be
Have you tried a jig you can buy them on ebay for 6-12 bucks or you can donate one of you old cables and make it your self..
http://galaxys2root.com/galaxy-s2-hacks/how-to-make-a-usb-jig-for-your-galaxy-s2/
this will/should get you into download mode
Hello.
I have the same problem... tried also everything now i gave it to cellphone shop, i hope you guys can give me answer before i am gonna waist $100
HELP?1
Help me please
I was in this state. There are two options I can think of. A JIG as mentioned previously or the Heimdall One-Click-Unbrick. The one-click unbrick did it for me and got me back to cmw and download mode, then i could flash to stock, root and flash up to ICS. It was really easy and I stopped sweating once it booted to cmw instantly after running it.
Joe
hello.
The problem is when i connect it to my computer its keep disconnecting and doing terreble noise, (windows noise) when you keep connecting and disconnecting USB cable
JIG DIDNT WORK, because the same problem.... maybe the chargging connect is broken? or has a corrosion?
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Sounds/Looks like a hardware issue...
Did it get any water damage in the past?
Hope you got warranty or still under warranty.
I am having exactly the same problem. My Infuse has never been rooted or unlocked (quite ironically, I was about to root it for the first time).
Boot loop when not plugged in, charge loop when plugged in. Absolutely no combination of buttons, inserting/removing the battery, and/or plugging/unplugging the USB has gotten it to do anything.
This has happened several times over the past few days. The first few times it sorted itself out in an hour or two. Today I couldn't get it to do anything at all.
I found several posts by people who have this problem, and it has never been conclusively solved from what I've seen. Finally one person said they fixed it by lightly smacking the phone with their hand. Lo and behold, it came on for about 5 minutes before looping again. So I smacked it again, and before it could re-loop, I factory reset it. A few hours went by and I was convinced that it was fixed.
A few minutes ago I had it plugged in to my computer via USB and was getting ready to SuperOneClick it. Then it went back into loop. I can't get it to come on this time. Again, no combination of buttons will send it into download mode. The computer can't see it. The battery is charged. The USB cable and port are fine. The software was reset earlier today. Does this mean that I have a hardware problem, or is there a software issue that could be fixable?
EDIT: So I decided to try hitting the power button, something that had never worked to this point, and the device came on. A couple minutes later it went back to boot loop. On a whim I tried download mode, which had stubbornly refused to work all day. Of course it immediately worked. Not really knowing what to try, since I'd already wiped user data, I wiped cache data and formatted the internal SD. Then I told it to reboot. Back to boot loop. A few minutes later, it came back on with the power button. Two minutes later, boot loop again. Then it restarted of its own accord. And now back to boot loop. I just don't even know anymore.
EDIT2: Just a thought... Something is weird with the power button. Whenever the phone is on and I hit power (briefly, not holding it down), it goes to the shutdown menu as though I'd held it down. A few seconds later, I'm always back in boot loop.
Infuse loop
I have found the problem. It is, in my case, the power button. I removed the case and crossed terminals with a paperclip. BAM. Booted up, and when I removed the paper clip.... back to boot loop at Samsung logo.
There is a place to send the phone. Ive see great reviews.
mobiletechvideos.mybigcommerce.com/samsung-infuse-4g-power-button-repair/
Seems like there has been a string of power button malfunctions going around lately. There are a few threads going on where people have had this issue. Sometimes its just the terminals needing to be cleaned or dust blown out.

[Q] Phone won't charge, no LED, USB makes on/off sounds but won't recognize device

Hello! Last night, my phone died while I was out. When I got home, I plugged it into the wall charger and I noticed the LED didn't come on. I left it charging overnight for about 6 hours and tried to turn it on - no luck. I read on another topic that you needed to charge it to ~2% through USB for it to begin charging on the wall if it's "too" dead, so I left it on my laptop for an hour but again with no luck. I did notice that my laptop couldn't recognize a device though, and since my phone was the only thing plugged in, it means my phone was 'on'. I held the power button and the device disconnected, held the power button again, the unknown device reconnected. So my phone is turning on and off, so I wondered it was my screen. I turned it on, but no sounds worked when I messed with the volume button, so I'm going to rule the screen out. Despite being able to turn 'on', I can't get into recovery and it won't truly turn on.
I'm rooted and unlocked, running a version of PA, though I haven't updated it in some months and haven't downloaded anything other than a picture or two to my phone recently, so I don't think I've bricked it or anything.
I've never used ADB or fastboot or anything like that, so if there's a solution through that I'd be happy to try it out. If there's anything I forgot to mention, please tell me!
Thanks in advance for any help I can get.
This has happened to some people. It seems like going completely dead can somehow corrupt something in the firmware in rare cases.
Open Device Manager and plug in your phone, then see what pops up. If you see QHUSB_DLOAD, your phone has bricked, but it may be fixable. Check into the Unbricking Evita thread and see if the guys there can help.
Failing that, get a warranty exchange.
Try different button combinations (hold power, or hboot combination) while the phone is plugged into the wall charger. At least one person I was trying to help, got his phone to power on this way, when nothing else seemed to work.
Sounds like you're phone is in qdl mode. i second trying the unbricking thread.

[Q] xt925 brick, can't even fastboot

I think I really outdid myself this time, was installing an official firmware on my fiancee's phone(Blur_Version.98.50.26.XT925.Brasil.en.BR) trough RSD Lite (6.1.6) and at the end of the process the phone shut down and didn't finish the rebooting process. Since then I can't get it to turn on or access fastboot. Even connecting it to a charger wont turn the led on.
So, the hard questions to ask:
1. Is there anything I can do? Anything at all?
2. Even if I can't. What may have happened? I used RSD other times and I have modded half a dozen phones and a brick happened to me before.
Thank you so much, I am probably gonna get chewed since her work depends on it and we will have to get an other one, but any nudge in the right direction or cold hard truths will be appreciated.
Stephen
It almost seems like the battery died while you were flashing. What was the battery at when you started?
Sent from my HTC6525LVW using Tapatalk
I would try a Motorola Factory Adapter or mod a USB cable to act like one. If it still fails to boot then your looking at a hard brick.
http://shop.teamblackhat.info/Factory-Adapters-motadapt.htm
Quick update,this morning when I connected to a power source it turned the green light on(left ir connecting for the night). Tried connecting to my pc and it will play the connected/disconnected sounds over and over again. Still can't fastboot it.
I imagine it might have been some sort of battery issue but it was over 60% when I began installing the firmware and the process took less than 10 minutes.
Sarmatios said:
Quick update,this morning when I connected to a power source it turned the green light on(left ir connecting for the night). Tried connecting to my pc and it will play the connected/disconnected sounds over and over again. Still can't fastboot it.
I imagine it might have been some sort of battery issue but it was over 60% when I began installing the firmware and the process took less than 10 minutes.
Click to expand...
Click to collapse
Flashing will kill battery. You should always try to do it with a full battery. Anywho, does anything show up in the device manager on your PC when you connect the phone?
Sent from my HTC6525LVW using Tapatalk
Nope, my pc will make sounds as if it was being plugged and unplugged repeatedly.
Also when I press the power and volume buttons to reboot in fastboot or recovery (the cell was unlocked, rooted and had the latest JB philz recovery ) the green light will flash but the screen wont turn on.
Nothing shows up at all? That sucks. Hmmm, leave the phone on the charger overnight and then see if you can get into fastboot.
Sent from my HTC6525LVW using Tapatalk

Is my Nexus5 dead or only its battery?

Howdy!
My phone doesn't work anymore, and I try to assess what's going on. I searched before posting, and I decided to post here because I found mixed answers.
Context:
I bought my phone in January 2014. I took extra care of it, it has never fallen on the ground from high, no scratch, nothing. Regarding the battery, I tried as much as possible to charge when it was close to 0%, I wasn't a heavy user of my phone, and I was turning off a lot of things so that the battery would not deplete quickly (Wifi, localisation, Bluetooth, auto-typing, et cetera...).
However, recently (the last month), I was feeling the battery was weak, depleting more quickly than before. I also felt the phone was warmer than usual. Sometimes the phone would turn off suddenly when I was short on battery (under 15%) and using a "heavy" feature (photography with flash, video game).
A week ago, the phone suddenly turned off, never to turn on again. The phone died. I was just typing a message, the phone was charging and the battery was around 60%. I was surprised.
As of today, the phone doesn't turn on. Plugged on a wall outlet or on the USB port of my computer is the same.
I tried many combination of buttons to fastboot, reboot, reset, or whatever, nothing sparked any life in my phone. (I tried holding power key for 30s+, 15s+ ; I tried holding power key + volume up for 15s+ ; power key + volume down ; power key both volume ; in fact whatever combination I could read here on XDA forums, on Reddit, on Google Forums...).
My first insight was: it's just the battery. I can buy one off the internet, and voilà!
However, when I plug the Nexus 5 on my computer via USB, the computer reacts with the sounds when you connect something. Is it just the battery then?
At first, it was saying: "QHS_USB BULK", and the computer was trying to install whatever to make that peripheral work.
When it was done, it read "Qualcomm HS-USB QDLoader 9008 (COM4) has been correctly installed.
Hum, okay.
Still, nothing shows in the peripheral.
I continue to hear the plug in plug out sound when I... plug in and out my phone in the computer, but that's the only thing.
With all that, I can't really tell if all the phone is dead, something grilled inside or I don't know what; or if it's just the battery that is dead and the phone is unreachable and unrecognizable when "there is no battery" in it.
I'm not sure if I shall invest money into buying a new battery.
Do you guys can light my lantern on that matter?
I would greatly appreciate it.
Thanks,
Cheerio!
If I may just address a little bump on this very subject of particular interest to myself :3
Cheerio!
Any insights on this? mine´s doing the same. Doesn´t turn on or go into bootloader, when i connect to charge it red light blinks for like 10 sec and then goes off. Nothing happens after hours of charge.
Did you try replacing the battery as you mention on the post?
Sorry, but have to say this with caps: BLINKING RED NOTIFICATION LED MEANS ITS DEAD BATTERY. Can't be 100% sure, but usually it means that the phone doesn't have enough power to boot up. Mine did this when it drained to the absolute 0%
edit: There can be other problems with power going to phone, but if you are lucky its just the battery.
So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!
qaleq14 said:
So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!
Click to expand...
Click to collapse
Yeah, search from youtube how to flash factory image nexus 5. It should make it work. And try to find video with using adb instead of toolkit, adb is way more stable/trustable. (ADB is the android debug bridge, it may look like very hard and confusing but in the end its just typing 1 command and it flashes everything needed) If you need help in flashing the image, just ask!
Try this, it installs only tools needed for adb (also drivers) http://forum.xda-developers.com/android/software/tool-platform-tools-adb-fasbootdrivers-t3061441
Edit: This should work https://www.youtube.com/watch?v=5ka5dnPghzI

Categories

Resources