- tf 101 is dead after update 4.03 - help please - Eee Pad Transformer Q&A, Help & Troubleshooting

hi - iput Eee Pad Transformer TF101 Firmware: V9.2.1.27 Only for US SKU (Android 4.0.3 from asus site into my external sd and update the tablet from 3.01, the information says epad-us.
its start to update and now is about 1 hour stuck on logo asus with circle.. is it normal? should i keep waiting? anf if not the tablet would brick?
please help - i just bought it yesterday
ok - itried to swich off and powered on - still atuck.
how can i install arom again? please help im new foe this tablet.
can i install asock rom from my pc to the tablet>?
i tried this:
If you are stock, I would try flashing the latest (.27) firmware for your version (SKU). Download from the Asus support site, unzip it ONCE (it will still be a zip) and put that on a microSD formatted for FAT32. Then hold VOL DOWN and POWER until you see the small white text. Release both buttons and hit VOL UP to enter RCK (recovery) to trigger the flash of the stock firmware.
and there is android logo with red triangle and with this!
what can i do? the tablet is on stock please please help me

Start over with easyflasher. Follow the unbrick instructions and you'll be as good as new.

Turn off the Tablet, Hold Power and Volume Down until white text appears, now release buttons and press Volume Down once for Cold Boot
See if that gets you running again, if not, try the Easyflasher above ^^

i tried
i tried this:
1) Download universal naked driver and unzip into a folder
2) Download latest Asus transformer firmware and put it in firmware folder.
3) Uninstall all Asus drivers from your laptop.
4) Disconnect your laptop from WiFi/internet and make it offline
4) Now plug your tablet and let windows install required driver.
5) If windows cannot install driver( mostly it won't as laptop is not connected to the net) then use "manually install driver" option and select the folder where you downloaded and unzipped "universal naked driver" and that should install the naked driver.
6) If that doesn't then goto device manager, there you should see unknown device, select it and update the driver manually.
7) Once the driver is installed, then unplug the tablet
8) now connect the tablet back and press volume up and power button together till laptop starts installing APX driver.
9) If it doesn't then try repeating step 5 or step 6 and that will install APX driver.
10) Launch EASY FLASHER and unroot and install stock ROM...
but icant install the naked drivers - i follow the guide still...cant/ whwn u plugged the tublet to pc he cant inatall any driver.please please im new to this tablet can u explain me step by step how to fix it? im tring for 7 houres..please!!!
itry the cold boot - not working' because the tablet stuck at the middle of update.
ijust want it to get work - please can u guide me???

Plug Tablet into PC > USB
Power Off Tablet
Put tablet into APX Mode (Power & Volume Up)
You will not see anything on tablet screen but PC will recognise USB
If it asks for drivers, point to Universal Drivers, if not, goto Device Manager and install drivers from there
Run Easyflasher as Administrator (Right click > Run as Administrator)
Choose TWRP Recovery
When you are finished, boot into Recovery with Volume Down & Power until white text appears on screen, then press Volume up to enter RCK
You can now flash custom or stock ROM from TWRP recovery
EDIT -
Which Serial number is your tablet? B4O, B5O, B6O, B7O etc etc ?

i push power and volume up nothing happend
ok i i install the drivers!!
now i open easy flasher 0.8.3 as administor.
than it ask me sbk 1 or 2' - i choose 1 because i dont know which is tablet.
than what?
ichose flash asus stock zip ( recovery is twrp(
its said ok. and nothings happeneds..
what i do wrong?
itried to flash and unbrick with sbk1 and 2 nothing happen.. still stuck..
ihave to put the rom US_epad-user-9.2.1.27
in the easy flasher update?
this is the stock rom i downloaded from asus site and stuck my tablet.
i have epad-us/
does it ok?

bennnnnn said:
ok i i install the drivers!!
now i open easy flasher 0.8.3 as administor.
than it ask me sbk 1 or 2' - i choose 1 because i dont know which is tablet.
than what?
ichose flash asus stock zip ( recovery is twrp(
its said ok. and nothings happeneds..
what i do wrong?
itried to flash and unbrick with sbk1 and 2 nothing happen.. still stuck..
Click to expand...
Click to collapse
If your tablet serial number is B6O or lower, then it is SBK1
B7O+ is SBK2
Did you put the tablet into APX mode first ?

re
*Detection* said:
If your tablet serial number is B6O or lower, then it is SBK1
B7O+ is SBK2
Did you put the tablet into APX mode first ?
Click to expand...
Click to collapse
ihave to put the rom US_epad-user-9.2.1.27
in the easy flasher update?
this is the stock rom i downloaded from asus site and stuck my tablet.
i have epad-us/
does it ok?
and after that ipress - unbrick- flash stock?
and if im on the wrong sbk? it will install it?

bennnnnn said:
ihave to put the rom US_epad-user-9.2.1.27
in the easy flasher update?
this is the stock rom i downloaded from asus site and stuck my tablet.
i have epad-us/
does it ok?
and after that ipress - unbrick- flash stock?
and if im on the wrong sbk? it will install it?
Click to expand...
Click to collapse
Just follow my first instructions to get TWRP flashed, forget about the stock ROM for now

*Detection* said:
Just follow my first instructions to get TWRP flashed, forget about the stock ROM for now
Click to expand...
Click to collapse
i did
Using SBK1
---------------------------------------------------------------------------------------------------------------------------
Running Wheelie..
>Tablet is now ready for Nvflash
Flashing twrp.SOS
>Finished, now reboot into recovery!
---------------------
how can i know if its ok? and thankkk u very very very much for your help!!

bennnnnn said:
i did
Using SBK1
---------------------------------------------------------------------------------------------------------------------------
Running Wheelie..
>Tablet is now ready for Nvflash
Flashing twrp.SOS
>Finished, now reboot into recovery!
---------------------
how can i know if its ok? and thankkk u very very very much for your help!!
Click to expand...
Click to collapse
Cool!
Ok, now boot into recovery like this
Power Off tablet
Hold Power & Volume Down until white text appears
Now release buttons and press Volume up to enter RCK

RE
*Detection* said:
Cool!
Ok, now boot into recovery like this
Power Off tablet
Hold Power & Volume Down until white text appears
Now release buttons and press Volume up to enter RCK
Click to expand...
Click to collapse
i did to enter rck and again the dead undroid is shown with the red!

bennnnnn said:
i did to enter rck and again the dead undroid is shown with the red!
Click to expand...
Click to collapse
Then TWRP did not flash correctly
Try SBK2
Make sure your tablet is in APX mode first

re
*Detection* said:
Then TWRP did not flash correctly
Try SBK2
Make sure your tablet is in APX mode first
Click to expand...
Click to collapse
itried its the same...
im using easy flasher 0.8.3 and recovery is 2.2.1
idid everything like u told ihold power and volume up and than press flash - there is ablack screen on pc for secondand when igo to recovery is the dead undroid again.. i dont know what to do...
by the way every time that iturned off tablet it try to install atp usb device and faills

bennnnnn said:
itried its the same...
im using easy flasher 0.8.3 and recovery is 2.2.1
idid everything like u told ihold power and volume up and than press flash - there is ablack screen on pc for secondand when igo to recovery is the dead undroid again.. i dont know what to do...
Click to expand...
Click to collapse
Maybe you are not holding Power & Volume Up for long enough
You need to hold it for about 5 seconds, until PC makes USB connect sound

re
*Detection* said:
Maybe you are not holding Power & Volume Up for long enough
You need to hold it for about 5 seconds, until PC makes USB connect sound
Click to expand...
Click to collapse
idid and for the first time it asked android or wipe.. but then it close and again the dead undroid
i cant take it anymore..try for 8 hours to fix this.. can i install the rom and to push unbrick?

bennnnnn said:
idid and for the first time it asked android or wipe.. but then it close and again the dead undroid
i cant take it anymore..try for 8 hours to fix this.. can i install the rom and to push unbrick?
Click to expand...
Click to collapse
It's not going to work until you learn how to put the TF into APX mode and use Easyflasher correctly
Flashing stock ROM and flashing TWRP is the same process, you still need APX mode on the tablet before anything will work
If you see the Android and Wipe on the display, you pressed the wrong buttons
APX = Power & Vol Up

bennnnnn said:
idid and for the first time it asked android or wipe.. but then it close and again the dead undroid
i cant take it anymore..try for 8 hours to fix this.. can i install the rom and to push unbrick?
Click to expand...
Click to collapse
OK ITS SUCKSESS AND WEITTEN IN TABLET
!!!!PHONE UPDATE SUCSESS
what do i need to do now?

bennnnnn said:
OK ITS SUCKSESS AND WEITTEN IN TABLET
!!!!PHONE UPDATE SUCSESS
what do i need to do now?
Click to expand...
Click to collapse
Ok!
Turn the tablet off
Hold Power & Volume Down until you see the white text on the tablet screen
Let go of the buttons, and quickly press Volume up once to enter RCK
You should see TWRP recovery screen

yes
*Detection* said:
Ok!
Turn the tablet off
Hold Power & Volume Down until you see the white text on the tablet screen
Let go of the buttons, and quickly press Volume up once to enter RCK
You should see TWRP recovery screen
Click to expand...
Click to collapse
yes i can see!!
say install backup mount settings exc
can i install now the KatKiss 4.2.2? 226
or only stock?

Related

[Q]Reboot into bootloader without power button

Hi,
The power button of my transformer is broken :
I can't power on the device, but I can light on/off the screen.
In order to fix it, I've got to send it to the customer service, but before I need to flash it back to stock.
To flash it I need to go to bootloader or download mode (I dunno what volume+/power is??)
Here is the thing, I did some searches and I tried :
- via adb
- directly from the terminal emulator
- via some widgets with boot mode selection
None of these work, all these methods make the transformer perform a normal reboot.
I'm rooted, and my rom is one of the first ICS beta Revolver.
I just need to flash it back to stock.
Thx in advance.
Reboot into bootloader without power button
Hi fastreward,
It should be possible to boot into recovery from software; for example, I've seen Megatron Parts (for Megatron ROM) boot into recovery after downloading some Plugin.
ROM Manager has an option to reboot into recovery, have you tried it? I think I used one of the options of ROM Manager to update something in my phone (not the ROm nor in my tablet) because it was part of the process, and I believe it rebooted into recovery.
Hope it helps so you can restore your Transformer to STOCK and send it to service.
fastreward said:
Hi,
To flash it I need to go to bootloader or download mode (I dunno what volume+/power is??)
Click to expand...
Click to collapse
Vol up + power button get you into APX mode.
(Good only if you're SBK v1 for NVFLash)
If you have CWM recovery, this will boot you into it.
https://play.google.com/store/apps/details?id=com.transformer.recovery&feature=search_result
Vol up + power button get you into APX mode.
(Good only if you're SBK v1 for NVFLash)
Click to expand...
Click to collapse
Thanks ! Maybe there is a command to reboot in APX mode ?
If you have CWM recovery, this will boot you into it.
Click to expand...
Click to collapse
I hope there is a way to go back to stock via the recovery
fastreward said:
Thanks ! Maybe there is a command to reboot in APX mode ?
I hope there is a way to go back to stock via the recovery
Click to expand...
Click to collapse
If you have CWM recovery, just download an official firmware from Asus website.
Extract the zip file from within, put it on your sd card (or where ever CWM can see it)
Flash the zip file and once reboot you'll be unroot with stock recovery.
(Wipe data, cache and dalvik cache before flashing)
If you can get the tf to do a normal reboot, just hold down the Volume-Down button as it's doing that, and when the screen pops up it will ask checking-for-rck then press volume up to boot into the recovery image, no power button required. (note you do need it to select in recovery, unless you have touch version)
Alternative hold vol-up while soft rebooting to go into APK (sbkv1 only)

stuck on asus boot logo, recovery stuck on booting bootlaoder kernal image

i'm a damn tool and i'm hoping one exists to get my tf300t tablet running again
i had it running beautifully with cm10, then i decided i'm gonna install the touch clockworkmod, but i didn't read the thread properly it was for a stock jb rom, so now when i press the power button, i'm stuck on the asus boot logo with " this device is unlocked" text in the upper left corner, and when i push power + vol down it locks up at " booting bootloader recovery image" , i'm wondering if there is anything i can do to save my tablet or is it bricked and there's absolutely no way of fixing it, thanks for your time
mikeseguin said:
i'm a damn tool and i'm hoping one exists to get my tf300t tablet running again
i had it running beautifully with cm10, then i decided i'm gonna install the touch clockworkmod, but i didn't read the thread properly it was for a stock jb rom, so now when i press the power button, i'm stuck on the asus boot logo with " this device is unlocked" text in the upper left corner, and when i push power + vol down it locks up at " booting bootloader recovery image" , i'm wondering if there is anything i can do to save my tablet or is it bricked and there's absolutely no way of fixing it, thanks for your time
Click to expand...
Click to collapse
Can't you just install the non jb recovery?
Sent from my SGH-T989 using xda app-developers app
mikeseguin said:
i'm a damn tool and i'm hoping one exists to get my tf300t tablet running again
i had it running beautifully with cm10, then i decided i'm gonna install the touch clockworkmod, but i didn't read the thread properly it was for a stock jb rom, so now when i press the power button, i'm stuck on the asus boot logo with " this device is unlocked" text in the upper left corner, and when i push power + vol down it locks up at " booting bootloader recovery image" , i'm wondering if there is anything i can do to save my tablet or is it bricked and there's absolutely no way of fixing it, thanks for your time
Click to expand...
Click to collapse
You're much better then me,my device even couldn't show "booting bootloader recovery image"
been through this
fastboot flash twrp jb ota version
its the only way
download asus jb update on website
extract zip
now it should just be the flashable.zip extracted from the asus official download
flash in twrp
reboot
seanzscreams said:
been through this
fastboot flash twrp jb ota version
its the only way
download asus jb update on website
extract zip
now it should just be the flashable.zip extracted from the asus official download
flash in twrp
reboot
Click to expand...
Click to collapse
thanks for your reply, i'm not really familiar with twrp, can you go a little more into detail as to how i need to use twrp, do i run it from windows or from the tablet, on my tablet i'm not able to access any type of recovery, it locks up as it's trying to boot bootloader kernel image, thanks so much for your help!
seshaz said:
Can't you just install the non jb recovery?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
how do i go about installing the non jb recovery? i can't access any type of recovery on the table to flash one, thanks
well i just found out by holding vol up and the pinhole reset button then 3 seconds release the reset button while still holding vol up, i can get my computer to detect apx mode
hopefully whith a NVflash version for the tf300t we can recover it

Possible brick into CWM HELP PLEASE

okay so i flashed cwm recovery 6.0.1.3 to my asus transformer infinity and it was put on there fine. i went into cwm and found out that the volume keys wouldn't toggle up or down. so i thought id try to factory reset the device and maybe that will uninstall cwm and i would be able to fastboot a newer version. so i clicked on wipe when in the mode before going into cwm with the 4 options (i think its 4 cant really remember) from left to right. once i clicked on this it went into cwm so i clicked reboot device and now when i reboot it shows it asus and in top left device is unlocked then goes back to cwm where i cant toggle anything except reboot. please help i dont know what to do
your help will be greatly appreciated :good: :good:
at5678 said:
okay so i flashed cwm recovery 6.0.1.3 to my asus transformer infinity and it was put on there fine. i went into cwm and found out that the volume keys wouldn't toggle up or down. so i thought id try to factory reset the device and maybe that will uninstall cwm and i would be able to fastboot a newer version. so i clicked on wipe when in the mode before going into cwm with the 4 options (i think its 4 cant really remember) from left to right. once i clicked on this it went into cwm so i clicked reboot device and now when i reboot it shows it asus and in top left device is unlocked then goes back to cwm where i cant toggle anything except reboot. please help i dont know what to do
your help will be greatly appreciated :good: :good:
Click to expand...
Click to collapse
I don't like cwm with tf700, can you reflash twrp version 2.3.3.0 or 2.3.1.0??
buhohitr said:
I don't like cwm with tf700, can you reflash twrp version 2.3.3.0 or 2.3.1.0??
Click to expand...
Click to collapse
thats what i was thinking of doing but i dont know how if i cant get into fastboot mode via the option when going into recovery
at5678 said:
thats what i was thinking of doing but i dont know how if i cant get into fastboot mode via the option when going into recovery
Click to expand...
Click to collapse
once you in recovery (see 4 icons), use volume down to switch to USB icon, then use volume up hit it twice, now your device is in fastboot mode. Connect your usb cable (make sure usb debugging and unknow source are checked in settings). From your pc now you can flash using script or manuall push it.
buhohitr said:
once you in recovery (see 4 icons), use volume down to switch to USB icon, then use volume up hit it twice, now your device is in fastboot mode. Connect your usb cable (make sure usb debugging and unknow source are checked in settings). From your pc now you can flash using script or manuall push it.
Click to expand...
Click to collapse
yes this what i want to do but it doesnt give me these options it just goes straight from the asus emblem to cwm nothing inbetween
at5678 said:
yes this what i want to do but it doesnt give me these options it just goes straight from the asus emblem to cwm nothing inbetween
Click to expand...
Click to collapse
Possible unable to boot to system, can you use cwm to flash cromi rom and see if it boot?
limits rafromg
buhohitr said:
Possible unable to boot to system, can you use cwm to flash cromi rom and see if it boot?
Click to expand...
Click to collapse
i dont think so i cant toggle down or up in cwm, is there some other way to flash it?
There used to be a flash binary that worked with adb (I.e. via recovery). I've not seen or heard of it for a while, but the fact that recovery can still be flashed from booted Android tells me it's still available. ROM Manager and GooManager both allow you to install recovery, so I would start with decompiling those...
First you need to access you tablet (while it's booted in CWM) via adb shell.
Second, you need to verify that the recovery can access the internal eMMC - "ls /dev/block/mmcblk0*" should list at least 8 partitions.
Then, you can put a flashable zip into and the installation command onto the cache partition - the procedure is exactly the same as the method to manually install incremental dlpkgfile updates.
at5678 said:
i dont think so i cant toggle down or up in cwm, is there some other way to flash it?
Click to expand...
Click to collapse
Just want to be clear, turn off your device, then hold down volume down and power button until you see white text displayed on the screen then let go both buttons, you did not see the 4 icons?
buhohitr said:
Just want to be clear, turn off your device, then hold down volume down and power button until you see white text displayed on the screen then let go both buttons, you did not see the 4 icons?
Click to expand...
Click to collapse
my device cant turn off it just keeps rebooting and when i try to turn it off it just reboots. and no the 4 options dont come up. it just goes to asus startup it flashes then it goes straight to cwm
Hold down the power button, as soon as screen went black, let go and immediately, hold volume down and power button, until it boot up again, see if that get you into recovery.
Sent from my ASUS Transformer Pad TF700T using xda premium
buhohitr said:
Hold down the power button, as soon as screen went black, let go and immediately, hold volume down and power button, until it boot up again, see if that get you into recovery.
Sent from my ASUS Transformer Pad TF700T using xda premium
Click to expand...
Click to collapse
didnt work. is it possible that could fix in adb shell. but when im in adb the device is not found

[Guide]Flash TF300T Rom manually on Locked Bootloader ON JB 4.2.1 !!

Dear all users of TF300T.
If you are using Stock ROM (Rooted/Non Rooted) and are bricked or stuck on ASUS boot screen. Then this guide is for you.
As i was using stock ROM (ROOTED) with Locked boot loader without custom recovery and my tf300t was Sofbricked due to wrong configurations at Display Pixel scaling and also reformat did not work for me.!
So i thought to create this guide which may help people out here It worked for me Try your LUCK.
Sorry if i am re posting i did not got any guides out here...
If this helped you please give me a Thumbs up.!
Steps:-
1 Download the latest ROM from ASUS website Which matches your SKU.(Important).
It would look somehing like this (TF300T-TW_epad-10_6_1_15_3-UpdateLauncher . zip)
2 Extract it and rename that file to ( EP201_768_SDUPDATE . zip )
3 Now copy this new renamed file to SDCARD (Root of sd card).
4 Now Press and hold Volume Down + Power for a few seconds. Then you will see the ASUS recovery options.
5 Now Press the 1 option from the left (RCK) by pressing Vol+ 2 times and let it flash the ROM from scratch.
WARNING:- You will loose all data in the internal space!
Now wait for a few minutes. It will flash the ROM.
And wola! Your TF300T will again work fine!!
Any suggestions and comments are most welcomed!
manikkumar20 said:
Dear all users of TF300T.
If you are using Stock ROM (Rooted/Non Rooted) and are bricked or stuck on ASUS boot screen. Then this guide is for you.
As i was using stock ROM (ROOTED) with Locked boot loader without custom recovery and my tf300t was Sofbricked due to wrong configurations at Display Pixel scaling and also reformat did not work for me.!
So i thought to create this guide which may help people out here It worked for me Try your LUCK.
Sorry if i am re posting i did not got any guides out here...
If this helped you please give me a Thumbs up.!
Steps:-
1 Download the latest ROM from ASUS website Which matches your SKU.(Important).
It would look somehing like this (TF300T-TW_epad-10_6_1_15_3-UpdateLauncher . zip)
2 Extract it and rename that file to ( EP201_768_SDUPDATE . zip )
3 Now copy this new renamed file to SDCARD (Root of sd card).
4 Now Press and hold Volume Down + Power for a few seconds. Then you will see the ASUS recovery options.
5 Now Press the 1 option from the left (RCK) by pressing Vol+ 2 times and let it flash the ROM from scratch.
WARNING:- You will loose all data in the internal space!
Now wait for a few minutes. It will flash the ROM.
And wola! Your TF300T will again work fine!!
Any suggestions and comments are most welcomed!
Click to expand...
Click to collapse
For #5, do we select RCK or something else? When I select RCK and push vol+ twice, I just get the bootloader issue 0x00000000.
rck
clutz2516 said:
For #5, do we select RCK or something else? When I select RCK and push vol+ twice, I just get the bootloader issue 0x00000000.
Click to expand...
Click to collapse
when u select RCK does the green Light glow keep on Blinking or not?
Are you using unlocked boot loader??
When I select RCK the blinking stops.
My tablet says in the upper left corner that my device is unlocked.
clutz2516 said:
When I select RCK the blinking stops.
My tablet says in the upper left corner that my device is unlocked.
Click to expand...
Click to collapse
What problem exactly are you facing?? Can you boot into android??
Do u have CWM recovery or TWRP??
Did u follow all steps?? r u using the same SKU as u r tablet??
The problem I am facing is that I do not have a recovery working. I cannot access recovery at all. I was trying to update the tablet by downloading the official firmware and placing it on the root of the sdcard. But it wont recognize the update when in Android. (I can boot into Android.)
HI
I think then try to re flash your recovery first using fast bot method...then try this guide again..
or the last option is send to ASUS..:silly::silly::silly:
Is this method work with every firmware, and is it work on me301t?
Sent from my ME301T using xda premium
After Update 7-29-13
Similar problem 300t does'nt go past the asus startup screen, when i tried to do a wipe and restore it just goes back to the asus load screen (with spinning circle)and sits and spins, so then I tried reinstalling from micro sd card using the trick where u rename the file to EP201 after trying to reinstall the newest version and an earlier version from the microsd and got the dead android (same results for both )and when I use recovery I get the android guy and loading bar and he fall over dead with error, but when turning it back on, everything goes back to the stuck loading screen. If you connect the tablet to a pc it says usb driver install failed and if you try to force driver install through device manager, the driver install completes but then says the device cannot start. asus sync does not see it , I want to try to put the ep201 file in the SDCARD folder in the internal sdcard but cannot perform this because the pc cannot see the tablet. any help or suggestions would be appreciated.The un rooted tablet Was running 4.2 just fine before i tried the new ota update 7-29-2013 and thats when this happened , I tried to call Asus, since my warrenty had expired last month they said they would fix it , but it would cost me .....i explained that their update is what made it unusable, but they didnt say anything about that fact. and told me the same .... if you have a idea or have solved the same issue PLEASE post
Thanks
Rez

[Q] help with installing twrp

hi everyone
i have a tf700 at stock rom from asus
i rooted with kingo and unlocked with unlock tool version v7
then i tried to install twrp with fastboot
but i could not get the tablet to be seen by the computer
i did everything by the book, installed the asus drivers used a usb 2.0 port, but no use
so i installed twrp with twrp manager
but it said it failed
BUT when i rebooted into recovery it loaded twrp !!!
but i can not get to twrp by use of fastboot
cannot get the tablet in fastboot
HELP plaese
thanks
More info please.
Can you get to the bootloader screen?
What happens if you select RCK?
berndblb said:
More info please.
Can you get to the bootloader screen?
What happens if you select RCK?
Click to expand...
Click to collapse
hi,
first of all thanks for trying to help
much appreciated
well, using the buttons on the device i can't get to the bootloader screen
it just boots into the stock ROM
BUT i tried it from the the rom with bootmanager (software app from the playstore) and i can get to the bootloader screen
i see the standard three icons
RCK
android
wipe data
if i select RCK it boots TWRP
if i select android it boots the ROM
but i cannot get to this using the physical buttons on the device
volume down and power
Mhhh, can think of 2 reasons:
You're not holding the Volume button long enough.
The button is worn out. Does it work to turn down volume?

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