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Hey guys.
I seem to be having an error message popup on my phone about 3/4 of the time once I reboot. (see attached image)
Usually hitting wait works, but sometimes i have to force close it.
I have JFs 1.41
I thought at first it was due to the fact that I removed several stock apps (amazon mp3, calculator & alarm clock)
I also removed my entire stock ringtones folder.
So I put everything back in its place.
However, I still have the same issue!
I also tried debugging with dalvik. Didn't get much...
Anyone know whats goin on?
TIA
EDIT: Also, just wondering if theres a way to reset the phone without losin all my apps. Other than backup, i'm trying to avoid installing all of em again ;0.
I get the same error on startup
Just to add my 2 cents... I have as well removed the Alarm Clock, and Amazon MP3, and the stock ringtones (but left the folders intact & put my own tones in). I am running JF1.41, and have never seen this message.
Did you do a Nandroid backup before you started messing with things? If so, you can simply restore that, otherwise.... You would have to re-install everything in order to do a factory reset.
Have you tried going to Manage Applications - Media Storage - and clearing the data?
I would try doing a full wipe of the phone and see if the problem continues.
Just my 2 cents
daveid said:
Just to add my 2 cents... I have as well removed the Alarm Clock, and Amazon MP3, and the stock ringtones (but left the folders intact & put my own tones in). I am running JF1.41, and have never seen this message.
Did you do a Nandroid backup before you started messing with things? If so, you can simply restore that, otherwise.... You would have to re-install everything in order to do a factory reset.
Have you tried going to Manage Applications - Media Storage - and clearing the data?
Click to expand...
Click to collapse
Yea I've tried clearing the data. Its not fixin it tho. I have several nandroid backups. I would do a wipe but wouldn't that get rid of my apps?
Thanks guys.
restoring a nandroid backup to a time when you didn't have this issue would be the best bet, you would only lose the changes you have made since that backup.
topdnbass said:
EDIT: Also, just wondering if theres a way to reset the phone without losin all my apps. Other than backup, i'm trying to avoid installing all of em again ;0.
Click to expand...
Click to collapse
Well I had my apps and cache on my SDcard and after updating to JF 1.41 i had to do a wipe to get it to work, but after it was up and running I just replaced the mountd.conf and init.rc files and recreated the symolic links again and rebooted and all my programs were back. Just thought I would share cause this way pretty much worked for me to not have to reinstall all my apps... I'm still pretty new to all this so maybe there is a better way.. but this worked for me...
Unusual...
First I did a nandroid restore to the time a little after I got JF's 1.41. Everything was fine at first. I installed all of my apps. Tried to reboot a few times, and bam, I see it again.
In a rage--I wipe my fone from recovery mode. I then use MyBackup to restore all of my settings and apps.
I finish, and then i try a reboot and BAMMM ****in android.process.media is not responding.
Then I tried to reboot 3 more times wthout a problem and then the 4th time gave me the same problem.
Can anyone else whose having the same issue tell me what apps theyve recently installed?
Ive figured it out. But still stuck.
The problem was that i setup a symlink for my market cache to my sd card.
I removed the /data/data/com.android.vending/cache folder and my sd cards linked cache folder.
I then made a new cache directory in com.android.vending however I noticed that it wasnt working properly. It wasnt filling up with cache when i used the market.
I removed the symlink so why wouldn't it, right?
So I chmodded it.
I tried to chown it but i keep getting back unknown user app_5 (the markets ID)
I'm stuck please someone help me out here, and hopefully we can even get the market cache properly directed to my sdcard in the process.
THANKS!
topdnbass said:
Ive figured it out. But still stuck.
The problem was that i setup a symlink for my market cache to my sd card.
I removed the /data/data/com.android.vending/cache folder and my sd cards linked cache folder.
I then made a new cache directory in com.android.vending however I noticed that it wasnt working properly. It wasnt filling up with cache when i used the market.
I removed the symlink so why wouldn't it, right?
So I chmodded it.
I tried to chown it but i keep getting back unknown user app_5 (the markets ID)
I'm stuck please someone help me out here, and hopefully we can even get the market cache properly directed to my sdcard in the process.
THANKS!
Click to expand...
Click to collapse
try using the numeric id with chown instead. i.e. 10005 (not positive if it will work.. just something to try)
AHhh Yay JF ILY! That worked . I feel like a retard now.
The cache appears to be filling up as normal. The error isnt gone yet tho.
The question still remains. What causes that error?
How could i stop it?
The crashing process has the same gid/uid as Android.providers.media
it seems to be an app. I wiped and then I reinstalled 1.41. Then I installed all of my apps using mybackup. I made sure to do nothing else after, and I still got it.
Its either JF's 1.41 or an app.
How can I find out
Process of elimination. Wipe the phone again, instal jf's 1.41 and boot the phone. If you don't have the error, bingo, it's an app. Then, tedious as it may be, install the apps 1 at a time and reboot after install to see if you get the error.
Yeah I have done that.
However, its reallly hard because sometimes itll go 4-5 boots without a hitch, and then suddenly itll happen.
Then at other times it'll happen nearly every time.
I have about 65 apps. That's 4-5 boots, after installing each one.
So that would mean HUNDREDS of boots. At least 200.
I've been thinking that maybe its a problem with the MyBackup app.
What if the fact that mybackup overloads the phone with 20-30 installations at a time is whats causing the issues.
Well i'm off to error and error. I mean trial and error.
I've figured it out!
It's something to do with my wifi connection.
I think its that my dns's are from opendns.
Basically whenever my wifi is active when I turn on my phone i get that error.
If i turn it off and reboot into 3g, i never have a issue.
That's why it was so random before and I couldn't find any patterns!
I'm gonna call my ISP tomorrow, but anyone know what it could be?
I don't think it has anything to do with OpenDNS. I use JF1.41 RC30, MyBackup, and OpenDNS and never have any problems...
Hmm, do you have your router setup for opendns or your phone.
I have issues where i cant get my damn router to give out working IP's, so I
need to setup the phone for a static ip and dns.
I think that if I could get it to automatically get an IP i'd be set.
EDIT: Also, could it have anything to do with the fact that I have wpa personal security (AES)
Im having a similar problem but my error is slightly different
"com.google.process.gapps" anyone know WTF that is
Its the G Talk service.
If you dont use that app you could try removing it and see if that does anything ..
Since this has been bumped, i'd like to add that it still happens whenever I'm on wifi. Really blows
topdnbass said:
Its the G Talk service.
If you dont use that app you could try removing it and see if that does anything ..
Since this has been bumped, i'd like to add that it still happens whenever I'm on wifi. Really blows
Click to expand...
Click to collapse
Care to explain how?? Im a serious noob lol
If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Kandinsky1 said:
If I break forum etiquette in some way please excuse the lapse - this is my first post to any forum. Honestly, it's a bit intimidating but I'm more than a little desperate right now. Near panic would be a better description of my state.
My Droid Incredible is stuck in a continuous boot loop. 24-48 hours after downloading a sleep sound generating app (if this is relevant), I was trying to use a different app and a pop-up stated "internal error" and would not load the app. I tried another and same result. I tried to kill all running apps with advanced app killer and same result. I turned off the phone thinking that it would correct when turning it back on but no luck. Now it just power cycles in a continuous boot loop. There has been no solution through tech support or a store visit. I don't care about the phone. At this point I would like to strap it to a steak and throw it in a lion cage. I do care about the data its holding - none of which is backed up in any way. There is no sd card and no back-up in my gmail account. I need to try and rescue the following data: voice memos from the HTC app, notes from the 3bannana (catch notes) app, photos, videos, apps, bookmarks from the dolphin HD browser and the Android browser, pdf downloads, text messages, call log settings, etc.
I have tried to boot the phone with a sd card installed. I have tried to view the data from a Celebrite machine at the Verizon store - it sees the drive but not the data. I tried to get into a "safe mode" menu by depressing down volume+center click+menu. Nothing has worked.
Is there any desktop software (or any other solution) that would enable me to restore (rescue) the data from the phone while it is in this state?
If there isn't, please just make something up so I can continue for a while in a delusional state of hope and get over this gradually.
Thank you for your wisdom and mercy.
Click to expand...
Click to collapse
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
djmcnz said:
If you have a custom recovery image and the partitions aren't corrupt you should be able to recover everything with adb.
If you don't have a custom recovery then it might be impossible to recover anything.
Have you rooted the phone and installed a custom recovery?
With respect to backups - GMail for example is stored in the cloud - so the data on your phone is just a clone - you won't loose your mail - other apps I don't know, you'll have to check each.
If you can't get stable adb access you will need to research a factory reset for your phone which should fix it (but will wipe your data).
Click to expand...
Click to collapse
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Kandinsky1 said:
Unfortunately, I have not rooted my droid, have no custom recovery image and don't even know what adb is. As you can tell, I am a complete novice - but a novice in serious trouble if I can't recover the data. When you say stable adb access, what do you mean?
I was hoping to find some type of desktop recovery software that may be able to recognize the drive on the phone and then view and copy the data. Is it possible that this might exist. By the way is there a more appropriate sub-forum to place this post?
Thanks for your help,
Caleb
Click to expand...
Click to collapse
lol ADB is the Android Debugging Bridge - in layman's term, it's a way to gain terminal access to your phone and do several other things with your phone. Mostly for debugging, but can be used for these purposes if you're rooted/installed a custom recovery.
That said, it would be at this point in time, virtually impossible to save your data that hasn't been backed up. Even if you had root, this might have been a bit more accomplishable (though usually a custom recovery never hurt ). If you're REALLY desperate, there might still be a way, though the chances of it working and providing good results is a mixed bag of results.
I'm assuming that if you didn't have an SD card in there in the first place that it has some built-in memory, right? Well, If not, then Catch notes would not have worked as it depends on an SD card to hold backups and (if i believe correctly) notes. Also, I'm assuming that you had some accounts set up on your phone (HTC/Google). If not, then I don't know how you've gone this long without it, but I'm almost positive you did have at least those two. In that case, the voice memos might be saved as well as the call log settings. Contacts might also be synced, so its more of the physical stuff we need to worry (texts/pdfs/bookmarks/pictures/videos)
Now, there are ways to recover using a computer. It all requires that you get your phone to work again (don't throw it to the lions yet!) So, we'll need to try and unbrick it. Follow the instructions here to try and get your phone back into factory state. It's true this will delete all your data, but as you are now, you have even less of a chance of recovering it.
From here, you're going to just skip past the setups and everything. After that, you're going to mount the phone as a disk drive. Now, this is where things can either go really good or really bad for you.
Get a recovery software for Windows, Linux, or Mac here. I honestly prefer Recuva as it has worked well for me in the past and this other program I had to pay for (can't remember the name. Search google and you might find it ;P), but Recuva should serve these purposes well.
The reason why these things work very inconsistently is that when you delete stuff in your phone/computer, they don't actually get "deleted". Rather, they are flagged as "not needed" and is left there until the phone/computer needs more space. It'll search out any flags, then overwrite them. In our case, that will work for and against us. Since we have to rewrite about 1 GB of data to reinstall the system (or was it +- 500 MBs?) we'll have to assume that about that much will be lost to us. That's why usually videos are unrecoverable. They are large and usually take up the most space, so they will be hard to recover if anything.
However, this works out for us as we can recover things like texts, contacts, your color note files, bookmarks, pictures, and whatever else you can dream of with a very high success rate. This is because they are small enough and if they don't get touched, you can probably get them in their original form. However, if parts of it is overwritten (i.e. texts, video) , you'll know cause the texts will have funky characters that dont make sense and the video wont load. Use this to your advantage and recover only small things first. Rule of thumb: if its small and seen by the software, most likely untouched. Grab these first.
I apologize for this really really long post. I just wanted to explain every part to you so you can understand the thinking behind why I'm asking you to do something as delete your precious data. However, like I stated earlier, there is almost 100% chance you won't get everything back and you could still possibly lose all your data should the software not see it. However, I feel this is much better than not having any chance at all and just staring at your phone waiting for it to grow brains and spit out the data in a conveniently-hidden SD card. So, I hope this works for you and if things go well, let me know! =]
~jojojohnson7410
In case hard reset didn't work...
You can follow the following section by clicking here:
How to revert to factory (stock, S-ON, no root):
Get S-ON by flashing THIS FILE (218.5kb) via recovery the same way you would flash a ROM. If you're not on the stock radio, you'll first need to FLASH THE STOCK RADIO. If you don't know how to do this, then you've never flashed off the stock radio, so you're good.
Revert your phone back to the stock, unrooted ROM. You have two options.
Option 1: Download HTC Sync and run the RUU. You can download the RUU HERE (180MB).
Option 2: Download THIS FILE (172.5MB) and place it on the root of your SD card. Reboot your phone into HBOOT (Bootloader, NOT RECOVERY!!!). Once the bootloader checks the image, it will ask you if you want to update. Select Yes and let the update run. After the phone reboots, you will have a stock, factory Droid Incredible running the November update.
Click to expand...
Click to collapse
It's all the way at the top. Do this only if the hard reset didn't work. If you need help using this or encounter any problems, let me know =] (oh, PM me cause sometimes I forget to check >.>)
~jojojohnson7410
Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.
Rather than do that, I reset the phone, wiped Davlik cache and Fixed Permissions (took a long time!), then rebooted.
That sort of worked, but a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
What's the way-ahead here? Am I stuck doing a factory reset? Or even formatting the SD card?
Thanks in advance.
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
jeffsf said:
When things get that fouled up, a clean install over a freshly formatted microSD is probably the best thing to do. You might be able to get away with restoring from a "nandroid" backup from before things started going bad, but "Your mileage may vary."
Click to expand...
Click to collapse
Okay, thanks!
Anything else on the SD card I should back up besides DCIM / Media-> Ringtones/MP3s / "ui" / TitaniumBackup?
(Got about an hour while this stuff goes off to my HD...)
Hoo! Thought I effed myself for a sec - from CWM I was wiping all partitions... including /sdcard.
Then I realized... $#¡+... my ROM is on there!
Fortunately CWM has the "mount USB storage" option.
*whew!*
I was going to add format the sdcard from the phone. But you did that. Typically when what happened to you would happen to me it would be from some app updating and for whatever reason got corrupted during install and fouled the phone up. If you use TiB I highly suggest setting a automated task to back up your TiB backups to drop box, google drive or box.net. Then in these situations you have a recent TiB to fall back on.
JaimeZX said:
Hey gang -
Yesterday at home I pulled my phone out of my pocket and it was at the "touch the Android to begin" (!) screen. But it was still connected to my WiFi... And I was confused.[...]...a LOT of my apps are crashing on start, and others are missing altogether. Even when I re-download them and re-install them, they don't work.
Click to expand...
Click to collapse
Hi JaimeZX,
I am curious if you have recently rooted, flashed to stock, or installed the VB or Basic w/a twist kernel? I am running the exact same setup as you list (minus the modem) and this *exact* same scenario happened to me on the exact same day. March 12th, at about 10pm.
Detail as much information as you can, I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel. Perhaps there is an issue with the stock packages, or the USB driver ghosts (I've deleted all USB assigns at all ports and reinstalled for device detection in Heimdall). Hopefully we can get a good list of information to help us fix an issue that is apparently quite catastrophic (in that /data seems to corrupt) and save others from a future headache.
I have searched the dev threads to no avail, and as a general rule it seems that if problems are brought up they are usually met with "try flashing back to stock," "gremlins," "no one else is having problem 'X'," etc. even in cases of users with multiple complaints of the same issue. Both the DSP Sound force close upon EQ preset select and the issue that some had with the Messages, Phone Dialer, Search, Call Logs closing to homescreen are issues that I've seen this with. I believe this is a real issue, and I need to get it fixed without wasting time on messaging replies to anyone advising "try this," "Try that," etc.
My hope is that between the two of us we can address any of the common responses from developers before taking the issue to them and reporting it. I personally cannot today get my phone to boot without freezing (after boot cycle completes - not bootlooping or freezing during the bootleader seq) and am currently attempting to get into d'l mode without much luck.
When this happened to me on Tuesday night I was able to reboot to recovery, reflash the final-fixed.zip first without wiping data (which failed-/data is corrupted somehow here) and then *with* wipe/data and it booted, ran fine, so I then re-flashed BasicWithaTwist Kernel and was fine until late last night again.
I had been using the phone for some fairly constant web searching and the screen went black, appeared to soft reboot, and then froze. I pulled the battery, waited a few mins, reinstalled battery, once again, Freeze after boot.
No indication that an app crashes, phone just completely freezes, remains screen on, capkeys lit, power button does not respond, nor do softkeys or touchscreen. Makes it though the scan device and scan SD processes *sometimes* and other times freezes before it completes them.
I pulled the both the SD and the SIM and booted up, same issue, though it makes it through the scan device processes everytime since it's not scanning 18gb of data on an SD. This tells me it is not SD or SIM related, and is most likely software related, either ROM or Kernel. I've also ruled out the possibility of an old app/data package by reformatting the SD (long format - wipe all containers to "o,") let Android rebuild menu structure on SD, redownloaded a short list of commonly used apps and installed fresh - *NO* TiBackup apps were restored and the actual backup folder was not replaced to the SD after flashing.
I've tried both the Odin (Fb KJ6 back to stock) and the one click (lumin's tutorial) back to stock. Checked the download of Final-Fixed, MD5 checksum is correct. Cannot find MD5 on the sms-T959V-KJ6-antsvx.v1.1.3.zip file. Doesn't seem to be listed on Anton's github site, perhaps I don't know how to find it there. That is the only puzzle piece I haven't double checked.
All for now, looking forward to yours or anyone's replies or suggestions for anything I may be overlooking. Thanks.
0
---------- Post added at 11:19 AM ---------- Previous post was at 11:12 AM ----------
devlinandersen said:
Hi JaimeZX,
... I've had many problems since flashing back to stock, formatting the SD, wiping everything multiple times, and re-installing Valhalla Black, Basic w/a Twist and all fresh apps d/l'd from the market. I'm on multiple attempts to stabilize the device and have questioned whether or not there is some issue with either the Rom or the Kernel....
0
Click to expand...
Click to collapse
I should add that I have been on Valhalla Black Edition since it was in beta and have been quite happy with it. I only did a back to stock flash to try to (one more time) see if I could get a cooperative DSP sound manager. No such luck, and now a few headaches, and this issue on Tuesday coupled with yours in the exact same timeframe...I'm just thinking there is a problem somewhere in the chain of attack and hope to find it with the help of others.
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
devlinandersen said:
No indication that an app crashes
[...]
Also, phone freezes after boot, needless to say, I'm not able to run a logcat.
Click to expand...
Click to collapse
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
jeffsf said:
Try running logcat > /sdcard/some_file and cat /proc/kmsg > /sdcard/some_other_file so you have a capture of both the Android logs as well as the kernel logs. If you're not comfortable with command-line work, aLogrec should be able to at least help with the Android logs.
Click to expand...
Click to collapse
I will try in a bit, collecting files for another fresh install, different ROM.
jeffsf said:
Given the number of people successfully running stock and custom ROMs on this device with stability, it either is going to be a hardware problem with your phone, corruption of a file system, or some app or combination of apps you are running, not a "dev" issue. Without logs, it is going to be nearly impossible to differentiate between the causes.
Click to expand...
Click to collapse
This is false logic and is just what I was trying to avoid. I will attempt to explain to hopefully help build a stronger environment that is conducive to problem solving. It still very well could be a dev issue if say, a certain ROM or Kernel begins to wrestle with an app that has recently updated. Is it the apps or the rom's fault? Maybe it is a seldom used feature of an app that just missed all the users testing until now, it's well within the realm of possibilities and would just like to see helpful comments (such as the first portion directly above) to help solve issues. Truth is, I don't know *what* is wrong and neither do you, so a focus on constructive commentary would just help everyone out.
Logs or it didn't happen.
Update...
After a factory reset/data wipe, wipe cache, wipe dalvik cache I had to let the battery charge for a bit. Came back and decided to just try to boot phone, still freezes after boot sequence. I decide that I will flash a different kernel and a different ROM in order to see if I can make a difference. Before flashing Blastoff v2.5 Kernel I decided to factory wipe/data wipe, wipe cache and dalvik again...I am not sure if this is news, but when doing the Dalvik cache wipe in CWM it returned no result, perhaps because I had previously performed and is empty, but I thought it strange that there was *no* communication that it was already empty/wiped, etc.
Installed Blastoff v2.5 and was able to boot without freezing. Something else was damaged with the Rom as well, would not load home screen, only had pulldown menu. Rebooted to Recovery and flashed Unnamed RC-2.zip and have been charging the battery, talking on the phone and reinstalling apps from market.
Same error happened twice to me and once with Jaime. Both of us on VB and Basic+Twist. After installing new kernel i'd point towards kernel. Also uninstalled DSP and installed voodoo sound on VB, but had that on previous version as well. If I had to start somewhere, I'd start right around there.
Hope this helps, will provide logs from SD backup I made before reflash of new kernel/rom. Gotta run. Adios...
-devil.
I had to get my phone going today, it appears to be working without freezing, though on this new app the phone dialer/phone caller force closes on outgoing calls (I am only mentioning here, I will visit the Q&A for the ROM if I need assistance). Unfortunately I was unable to replicate the problem without flashing back to my previous nandroid. I have it saved and given some time I will do my due diligence and get a logcat **if** Jaime doesn't do it before me...because I kinda have a feeling that something was updated in the market on Tuesday evening that is now fighting with the kernel somehow. But again...I didn't run a logcat so it's not even happening...yet...
...to be continued...
Devlin - sorry for the delayed reply.
I did notice that I'd had more and more apps FCing on me in the week leading up to the Über-crash. Unfortunately I don't have any more "background" to add than that.
I backed up everything I wanted on the SD card and then formatted that, plus /data, /system /everythingelsethatwasanoptioninCWM. Then did my installs.
FORTUNATELY (knock on wood) I have not had any recurrence of the major issue.
tl;dr: I cannot save pictures or screenshots on my phone, as well as a few other small quirks, can someone help?
Hello XDA, I've just recently encountered a strange issue with my Nexus 5 and I was hoping one of you might be able to help me out. I'd like to have screenshots to break up the text wall, but due to the nature of my issue, that's out of the question.
So my big problem started about two days ago, when I wanted to flash the omnirom nightly (1/27 to be exact) to my phone.
While doing the factory reset before flashing the rom, TWRP got stuck (and I'm talking about 10 minutes) formatting /data not including internal media. I was left with no choice but to hold volume down and power and hope for the best. This is what I bet screwed things up. After that I tried again, and the formatting worked, and omnirom booted, but with the error message of something about device UIDs being inconsistent and recommending I format my data partition.
Well since the rom was a nightly, I felt like ignoring the message, but I did notice issues: I could install and uninstall apps, but none of them could really access the internal storage (for example, any attempts to save a picture, like through chrome, would fail. I also couldn't restore from titanium backup. Connecting to my pc would not display my files).
Dismayed, I obeyed the message and did a full wipe of the data partition and tried again (not just the factory reset one, but the full wipe of /data, and don't worry, I could still backup using ADB pull so I haven't lost anything). This caused the UID error message to go away but I still had issues-not as bad as before-but still issues. Titanium backup worked, so I used that to restore successfully, but I couldn't make new backups. I was frustrated and blamed my issues on using a nightly so I did another full reset and went back to stock.
Now, I wasn't given another UID message, and ALMOST everything works, but I am left with the issue that is the reason I post this thread. I can't take pictures, video, or screenshots and a select few apps fail to recognize the internal sd card (reddit sync, for example, will fail to save pictures when I try to download them, but other apps, like chrome, will succeed to do so, so it is a non-issue. I could also connect to pc again, yay!).
The camera (app and hardware) will still work, and I can tell it takes the picture because the little thumbnail that slides to the side after taking a picture appears. It just fails to save the picture. When I swipe to view the picture, it shows up only as a dark gray box. If I view it in the photos app, I am greeted with the message "media not found." When I try to take videos, Camera will force close the moment I press record.
I've tried a few things, like clearing the camera's data, but that was unsuccessful. Different camera apps (I tried Focal) result in the same problem. Using the Root File Browser app, I also made sure that permissions weren't locking access to that folder. I've also tried deleting the DCIM folder by connecting to PC and then taking another picture, but that still did nothing.
I don't know what else I could do besides another /data format, but I already did that and I don't feel like another format would really do anything since I already did one. I'm left with little that I could think would fix this, but I'm sure someone here could help me.
It is late now and I have school in the morning, so I'll check back on this thread in about 16 or so hours when I'm done with that. Then if anyone has a potential fix, I could try it. If I don't see a fix, I could post a video describing my problem or any more information you might find useful. Thank you all and goodnight.
fatwad said:
tl;dr: I cannot save pictures or screenshots on my phone, as well as a few other small quirks, can someone help?
Hello XDA, I've just recently encountered a strange issue with my Nexus 5 and I was hoping one of you might be able to help me out. I'd like to have screenshots to break up the text wall, but due to the nature of my issue, that's out of the question.
So my big problem started about two days ago, when I wanted to flash the omnirom nightly (1/27 to be exact) to my phone.
While doing the factory reset before flashing the rom, TWRP got stuck (and I'm talking about 10 minutes) formatting /data not including internal media. I was left with no choice but to hold volume down and power and hope for the best. This is what I bet screwed things up. After that I tried again, and the formatting worked, and omnirom booted, but with the error message of something about device UIDs being inconsistent and recommending I format my data partition.
Well since the rom was a nightly, I felt like ignoring the message, but I did notice issues: I could install and uninstall apps, but none of them could really access the internal storage (for example, any attempts to save a picture, like through chrome, would fail. I also couldn't restore from titanium backup. Connecting to my pc would not display my files).
Dismayed, I obeyed the message and did a full wipe of the data partition and tried again (not just the factory reset one, but the full wipe of /data, and don't worry, I could still backup using ADB pull so I haven't lost anything). This caused the UID error message to go away but I still had issues-not as bad as before-but still issues. Titanium backup worked, so I used that to restore successfully, but I couldn't make new backups. I was frustrated and blamed my issues on using a nightly so I did another full reset and went back to stock.
Now, I wasn't given another UID message, and ALMOST everything works, but I am left with the issue that is the reason I post this thread. I can't take pictures, video, or screenshots and a select few apps fail to recognize the internal sd card (reddit sync, for example, will fail to save pictures when I try to download them, but other apps, like chrome, will succeed to do so, so it is a non-issue. I could also connect to pc again, yay!).
The camera (app and hardware) will still work, and I can tell it takes the picture because the little thumbnail that slides to the side after taking a picture appears. It just fails to save the picture. When I swipe to view the picture, it shows up only as a dark gray box. If I view it in the photos app, I am greeted with the message "media not found." When I try to take videos, Camera will force close the moment I press record.
I've tried a few things, like clearing the camera's data, but that was unsuccessful. Different camera apps (I tried Focal) result in the same problem. Using the Root File Browser app, I also made sure that permissions weren't locking access to that folder. I've also tried deleting the DCIM folder by connecting to PC and then taking another picture, but that still did nothing.
I don't know what else I could do besides another /data format, but I already did that and I don't feel like another format would really do anything since I already did one. I'm left with little that I could think would fix this, but I'm sure someone here could help me.
It is late now and I have school in the morning, so I'll check back on this thread in about 16 or so hours when I'm done with that. Then if anyone has a potential fix, I could try it. If I don't see a fix, I could post a video describing my problem or any more information you might find useful. Thank you all and goodnight.
Click to expand...
Click to collapse
I would flash the stock image again to solve your problem, backup files first. Here is a tutorial http://forum.xda-developers.com/showthread.php?t=2513701.
gee2012 said:
I would flash the stock image again to solve your problem, backup files first. Here is a tutorial http://forum.xda-developers.com/showthread.php?t=2513701.
Click to expand...
Click to collapse
Thank you, it worked! Camera is saving pictures again and nothing is acting up. And it all was way less painful than I thought it would be
Hi all, my mom has an Motorola Moto G3 phone. Have noticed many weird things happening on the phone since yesterday.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
A lot to cover there.
First Long press the power button whilst the phone is on.This will reboot to Safemode.See if you can now use a USB Data cable to backup what you need to your PC/Laptop/Tablet.
Note:Some USB cables are,"Charge Only" so check the USB cable is Data transfer capable.
Then if you have a Google account and are connected via Phone data or WiFi go Settings/Accounts/Google and untick and re-tick all sync options to make sure all your Google stuff is updated.
Then do a,"Hard Reset/Factory Restore.
Just put Moto G3 into youtube with the words Hard Reset,
https://www.youtube.com
Although a Hard reset seems like a big move I do one at least a couple of times a year as a kind of 10,000 mile service for my Android phones even if they are running well and it clears out all the junk I tend to accumulate and keeps them slick,fast and problem free.
HTH
Thanks a lot for your reply. Your post comes as a lifesaver.
I took a backup of the data by transferring stuff on to the SD card and then transferring the data from there to the computer.
I had booted in safe mode, but there too the phone showed same behavior. I also noticed that the home button, or the task manager button were not working too.
After taking the backup, I also changed the password for the Gmail account for security, in case the mobile was somehow compromised.
Then I wanted to do a factory reset, but the button seems to be greyed out, and there seems to be no way to perform a soft factory reset. So, your post comes at the nick of time to save me, as I was thinking what to do now. Thanks a ton!
Performed a hard reset of the phone, and the phone is working fine now. Everything is normal.
What might be the reason for such behavior though?
Not being able to lock the phone, install/update apps, factory reset... all this makes me think if it was some kind of malware.
Another reason I can think of is that the storage got full, and so these strange stuff started, but it should go back to normal when stuff was deleted and sufficient storage became available. Still, doesnt explain why lock wouldn't remain.... and other stuff. Really weird.
Modern,"Smart Phones" are very complex computers.With so many apps on them that get updated some updates don't always play nice and mess up the phones.You could spend hours tracking down a single app that might be a cause of a problem.
As you say as well the the storage on the phones might well have got clogged up with old Temporary data that has not been cleared out as it should.
For future reference another trick is to wipe the Cache partition from Recovery mode.I would have suggested this first but as you said space was running out it's best to have a clean start
Yes, it was good to have a clean start with the phone.
Thank you for that trick to wipe the cache partition from Recovery mode. Will keep that in mind.
Thanks a lot again.