Display smashed - Volume Button damaged- Rescue FILES - General Questions and Answers

Hello
i have a HTC Sensation XL. It is not my phone but i have been asked to try to rescue some sound files that are of real importance.
Problem is, that the display is completly damaged. And it might just be the controller or something because the phone boots normally and can receive calls. Unfortunately the phone was given to a repairstore which did not do anything but to damage the volume buttons, The plastik is entirely gone.
There is no root
USB debugging is not activated
I have to enter a PIN (which i know) but i cant since the display is broken.
Is there any way of accessing the internal storage and rescuing those audio files? Those supposed to be interviews for a final exam!
Please dont lecture about data safety. That wont help me and its not my phone either.

Related

G1 won't boot

Hi all... and sorry for my bad English ;-)
I've got an HTC G1. When I try to start it, nothing happens. Only the backlight turns on ... What can I do?
do you have a rooted g1 with recovery and engineering SPL?
No, it isn't rooted...
Is it brand new? I think you should be able to exchange it, if you got it from a store that is; unless you got it from online then you will have to contact the website and see where that goes.
No, it isn't brand new. Someone gave it to me... So i can't exchange it.
Try to boot it thru camera+power holding. Wont help you if success but at least will tell you where the problem.
if he can go to recover mode screen wont remain completely black as far as i know. Because splashscreen appear before recover (or other) mode starts. I might be wrong of course.
If I try to go into the recovery mode thru camera + power button, nothing happens. Only the backlight turns on (black screen with backlight & keyboard backlight...)
Follow first 6 steps in this form...
http://forum.xda-developers.com/showthread.php?t=442480
tihs should boot your G1.... then if you want go on ahead with other rooting steps to root your g1..
I tried the first 6 steps, but it won't work. I think I can't entry bootloader mode. On step #4 (...)You should see a gray/white screen with instructions(...)
nothing happens on my Phone. :S
Isn't it possible, to flash the bootloader/firmware over USB or something like that?
*push* no solution?
are you sure the phone does not boot? Does it rumble when you first turn it on?
I have a similar problemb, but my phone will completely boot and work, but the lcd does not work it stays black. i can move apps around (they rumble when you pick one up), and i can recieve calls.
I was able to get it to occasionally boot with the lcd working by rebooting the phone with call+menu+power. It worked long enough to reflash the rom to rc29, and boot into it. Then it died shortly after.
mine is going to htc.
Yes, it does rumble when I turn it on, but I think it doesn't boot. So I can't "move apps around" or "recieve calls"
And I can't use the warranty, because I'm swiss.
another way to tell if it actually boots is plug it into a pc after giviing it enough time to boot, and listen for the usb connection notification sound your phone should make.
just trying to help you narrow it down. When i am contacted by HTC i will be sure to try and get as much info from then as possible. hopefully ill get something that might help you.
Since you wont have to worry about voiding your warranty, I also suggest snagging the factory service manual and make sure all the flex cables/connectors pertaining to the lcd are properly connected. This, of course, is under the idea that you have the same problem as me.
good luck
When I plug the phone over usb into a PC, the pc find it as "HTC Android Phone USB Device".
Hmm I don't think, that the LCD is broken, because the backlight turns on... If the lcd is broken, the backlight won't turn on, right?
the backlight on mine would also stay on. then again my lcd worked intermittenly at first and proceded to work less and less, but the backlight would remain on. However, I think your problem differs from what I encountered.
The fact that your pc recognizes the phone means the usb controller is working, but thats about it... I am just trying to find out for sure if you phone boots or not. That will help narrow down the problem for sure.
Have you tried calling it from another number?
It also never hurts to take a peek at the factory service manual... if you havent already
thank you. hmm... I think I can't recieve phonecalls.. but I'm not sure. (I tried it, but yeah i don't know. xD it doesn't rumble or something like that...) Is it possible to have "remote" on the phone? So I can use it over the PC?
They have shipped my phone back. Apparently the screen dying was a side effect of the keyboard going bad...The keypad did not give me any problems though. I was told they replaced the keypad FPC (part no: 73H20137-41M, pg#102 in the service manual). They replaced nothing else.
Unforutnately they did not have any more info to give me. In your case, i would suggest opening it up and checking all the flex cable connections to ensure they are properly and fully attached. of course this check is not really for the faint of heart technically speaking, but it shouldnt be too bad with the service manual as a disassembly/assembly guide.
are there any tutorials how to open the g1? =)
http://www.youtube.com/watch?v=27inpgouXII (part I)
http://www.youtube.com/watch?v=HIg_3EgrgGY (part II)

[Q] Please help recover a file off of a semi-broken LG Optimus F3

I'm trying to help a friend of mine recover some vital files (that for whatever reason, have no other backups) on a LG Optimus F3 (vm720) phone that has had water damage.
The phone turns on, and boots up to the home screen. Problem is, we cannot interact with the screen at all. I supposed that the digitizer might have been damaged, so I bought a replacement, but found that to not work. Pulling out the motherboard revealed that the circuitry that is on the obverse side of where the digitizer plugs in to, is completely fried (See attached.) So, I believe that there is no way we will ever get a touch screen working on this phone again. So, are there other options?
The file we need to access is in app protected storage, for a particular application. I know, that's going to complicate things even moreso.
It appears this device does not have any HID support, so I cannot plug in a USB mouse like I can on my nexus 7.
So a few more ideas, that have their own associated questions:
Is there any low level tool that can dump the app protected memory? (I doubt it, that seems like a security bug)
If we could bring up the application itself, and interact with it, we can retrieve the file we need. But is there anyway to do that through usb/bluetooth/some other way? As far as I can tell, the only buttons that work are: HOME, volume up/down, and power.
Is there any professional services that can desolder the memory board and retrieve files that way? Price is not really a concern here unless it's astronomical.
I can get into the recovery mode, holding down the volume button while powering on, but I'm pretty sure if I were to flash a new ROM that had ADB enabled, it would wipe the app protected storage in the process. I don't think the phone is unlocked either, so that may not even possible at all.
The phone is non-rooted, and does not appear to have ADB turned on.. so this might be a lost cause. :crying:

Replaced screen, not booting

Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.

S7 Black Screen, but Live device. A way to force backup or fix?

we have two S7's, non-edge, and they have been almost bulletproof to now. I have a rooted S5 but have not modded either S7. My wife dropped hers, no breaks in the glass but it came up black after briefly displaying a partial image.
I can force reboot it, and it works. the backup 'key' lights up at times, the LED's work, and the phone receives calls [rings] but of course we can't see a thing.
Is there a fix? I've tried the reset via Vol - Power, that works to restart but no display. I've done Vol+ Power, can't see a thing. Tried Vol - Pwr Home, can't see anything so not sure what the result was. Plugged into PC but without being able to grant permission on the device, no dice.
How can I force a backup of everything? or... it may be backed up to her google account but how to reach, sans S7 display?:silly:
Hi, you can try to access the phone via samsung find my mobile website. You need internet connection at the s7 working and the logon data of your samsung account. In find my mobile there is a backup option.
Regards
Oliver
Fabulous! Going to try now
Oliver, unfortunately she never setup a samsung account period. hard lesson.
Surely the forensics community has a way to get to the stored data.... I guess/think the only things missing, that were not on SD card or SIM, would be a few pictures stored in default local memory, a few downloads, and things that will not be restorable easily like Calendar entries [and a whole lot of app cache stuff that is not high value]... am I wrong?
But then there is the security aspect; even if I cannot fetch usable data, I need to nuke it all... Is there no way to mount those volumes on a pc or other? A universal "nuke everything on the blind" approach?
thank you for your help
I have also black/blank screen but all audio works, hardware buttons work. I can tap the screen and it makes a sound. Voice assistant turns on for some reason and she verifies the touches I make to the screen. She also verifies I am pressing on screen buttons. I also know this because I can turn the phone off using the power button, then on screen buttons, even though it's blank. So the screen does work, just noting visually. I have tried the power + volume down to no avail. I believe the battery has totally died as was also recommended. If anyone has an idea of what to do next...please help.
, I believe, and I'm going to try today, that we can get in Via download mode. So we'll set up adb, set the "blind" s7 in download mode and see if I can browse the file system

OnePlus 7 pro broken screen

Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn
martijn10022 said:
Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn
Click to expand...
Click to collapse
If you never unlocked the bootloader or enabled add, you are stuck.

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