Asus TF300T update issue - Transformer TF300T Q&A, Help & Troubleshooting

Hi purchased this device in Dec 2012 for the wife.. Since we had it, she has only used it twice and it has not been used since March of this yr.. Well today I decide to use it my self. First I go and see if there is any kind of firmware/software update.. Well after checking all I get is something like Internet connection error, or service is busy, please try in a few moments.. Now this has been going on all day.. I did a factory reset, even though there was nothing installed since we bought it.. Has anyone run into this type of issue, when you first purchased it? It has Android 4.1.1 installed. Next what rom do you guys like the most? I might try and set one up like I have on our phones. Thanks.

There seems to be a problem wit Asus as I get the same pn both my TF300TG tabs. Also another thread from somebody with Asus M301 with the same problem.
Sent from my GT-I8190 using Tapatalk 4

cm10.1 is the most reliable imho, yet you might need to update to 4.2 first since there is a bootloader update and 10.1 seems to need that now.
you can upate by downloading the update from the asus site and flash it either via fastboot or i think as an update.zip through the bootloader.
i run cm10.1 on all my devices. makes migrating settings via titaniumbackup a breeeze so that all are idwntical within minutes.
cheers
-Buster
Sent from my GT-I9505 using xda app-developers app

Thanks for the help, I ended up getting rid of it, and bought a new home stereo system instead..

Related

UK 3.1 update help

ive searched loads of threads for this answer but evrything is all over the place and a bit confusing so im just looking for a simple solution, can i get the uk update at all, i updated to the us leak and would like to have the uk update now since its available but dont know how to get it, i am unrooted
thanks in advance
I think you might have to wait until its released on the uk asus page to manually flash it, I could be wrong though!
ah thats cool then mate, i will wait until i can grab it, thanks for your help
or you can
- get the uk V8.2.3.13 rom from asus support
- extract the zip, rename the extracted zip file to EP101_SDUPDATE.ZIP to root of external sd card
- then power off
- vol down+power on
- vol up to start flashing the uk V8.2.3.13 rom
now you back in blighty the notification should be available to update to 3.1 honeycomb. that's how i did it.
This maybe the only option avaialbe, because I think that official method as described on asus support will only allow update with same geography. (empahsis on 'I think')
good luck!
Nice one mate will give that a try
Sent from my Transformer TF101 using XDA Premium App
tried that but its just coming up the android man holding an exlamation mark
sorry, I not at home now, so don't have the names of the files from asus support site to compare for you.
I think I remember the official extracted file was had a '.zip.zip' ending. make sure to it's just .zip - use a file manager on the tablet
This is the same procedure as I used to get onto the leaked us rom onto my uk tab. Expecting we are now dowgrading to official UK 3.0 from asus support
the original and possibly clearer instruction are here: http://forum.androidcentral.com/asus-eeepad-transformer/88744-transformer-3-1-update-here.html
Its the same way I got the leaked one on too but can't seem to get it to work on for this
Sent from my Transformer TF101 using XDA Premium App
checkout this thread,
http://forum.xda-developers.com/showthread.php?t=1102209
where others had luck downgrading. Also Specifically post #16, the guy mentions possibly there are zips within zips... which may help you.
thanks mate, tried all that but its still giving me the same android guy with exclamation mark, will just have to keep the us opne for the time being i think
just checking, is the ww version uk or is there a uk version, i cant see a uk one so i got the ww, migth be me been a complete idiot lol
got it working, i was being stupid and renaming it to EP101_SDUPDATE.ZIP instead of just renaming the zipto EP101_SDUPDATE.
thanks for all your help, this forum rocks !
Lolz, glad u got sorted!
Sent from my Optimus 2X using XDA App
lol i wish i never, now i keep getting a force close error
I did the same thing - downgraded as described above from the leaked US 3.1 rom to the 3.01 WW rom from the Asus website. After that I did a factory reset to get it clean. No force closes aftdr that.
I now am back on 3.01 WW build but when I check for a system update I am told there is not one available. Do Asus stagger the updates? I have seen other posts saying they can't see an update.
Sent from my Transformer TF101 using XDA Premium App
tcjaym said:
lol i wish i never, now i keep getting a force close error
Click to expand...
Click to collapse
facotry wipe worked for me, but i had nothing important to backup, (I also did a factory wipe after 3.1 just in case!)
grinnerD said:
facotry wipe worked for me, but i had nothing important to backup, (I also did a factory wipe after 3.1 just in case!)
Click to expand...
Click to collapse
Did you get notified of the 3.1 update instantly after downgrading?
Sent from my Transformer TF101 using XDA Premium App
idlefrog said:
Did you get notified of the 3.1 update instantly after downgrading?
Click to expand...
Click to collapse
no. I downgraded on monday, in anticipation of getting the update on tues/weds. I only acutally upgraded this morning when i clocked the 'tracker' thread that some uk peeps were getting theirs via manual check.
are you really back to 3.0?... check interweb settings is alright?... remove any roms on int/ext sd cards?.... did the manual check?... not sure what else to try really....
I justice twenty back to the us one will just leave it at that for now
Sent from my Transformer TF101 using XDA Premium App
I got a replacement TF today as the screen on the last one refused to turn on after leaving it off for a while. Completely dead even though the alarm kept going off at 5am(annoying).
Anywho I got the replacement and I have had no notifications about an update. I have just manually updated it to the .13 one and still nothing OTA.
I'm in the UK too. Hope they upload it to their severs soon so I can just do it by sd card again.

No more 3.2???

I got my transformer from amazon.de with DE 3.1 on it. After I logged into my wifi I got an update message. I chose to install and got DE 3.2 ROM.
After some playing around with different custom ROMs I wanted to undo my changes and "re-stockify" my tab. Installation of the original stock DE 3.1 ROM from ASUS' website went fine and I got my tab like it was before.
But now as I try to update to 3.2 manually via settings menu I get the message I already had the latest software version... :-(
Tried the same with ASUS' stock US and WW ROM. Always the same, no update! Frustrating!
Any suggestions??? Please!!!
Sent from my HTC Desire using XDA App
There is a 3.2 stock rom thread in the developer section, that might help you.
Thx but this won't solve my problem. ROM seems not to be stock or not verified by ASUS otherwise it would upgrade. Wouldn't it?
I just want a way to COMPLETELY bring my tab back to the state it was when I got it...
Any more ideas guys?
Maybe the versions from ASUS' website simply get their update later than the ones with their shipped firmware installed!?!? *confused*
Sent from my HTC Desire using XDA App
PStephan88 said:
Thx but this won't solve my problem. ROM seems not to be stock or not verified by ASUS otherwise it would upgrade. Wouldn't it?
I just want a way to COMPLETELY bring my tab back to the state it was when I got it...
Any more ideas guys?
Maybe the versions from ASUS' website simply get their update later than the ones with their shipped firmware installed!?!? *confused*
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
When going back to stock 3.1 is your recovery back to stock also?
once you get and download the update, your serial number is flagged as having the update already. You won't get it once again. happened to me when i wanted to revert back...
ftp://ftp.asus.com.tw/pub/asus/EeePAD/TF101/

Can't Update! No Firmware Version In Kies??

Hello! I restored my Tab 7 plus using ODIN and the P6210XXKL2_OXEKK1_16G firmware found in the development forum thread, but now Kies does not see any firmware version? Is there any way I can fix this, so I can push updates via Kies? Thanks in advance!
Under "About device" it shows Build Number HTJ85B P6210XXKL2 and Kernel version 2.6.36-P6210XXKL2-CL583761 [email protected] #3
Also, I updated to the latest version of KIES, but still nothing.
# days ago updated the firmware and "killed most of my apps.
Somehow the update while connected to my PC, when finished, most of my apps stopped working ( force to close). Had to reinstall them all.
I have the same problem except for im on kk3... Not sure if thats the most recent but it was the only stock firmware i could find with a working download link.
Sent from my GT-P6210 using xda premium
Yeah, this is a serious bummer. Anyone know what the most recent firmware version is?
Anything new on this matter? I'm in this position also now...
Edit found the password to the US retail one.
I believe the "LA3" is the most recent update
Sent from my SPH-D700 using xda premium
Yes I realize that now. I managed to download the US retail firmware package in the dev section finally. Took me a little while to find the password for it to decrypt it though... But all is good now!
Hi, SGT newbie here...
I believe I may be in the same boat here, I bought a "manufacturer refurbished" GT-P6210 off ebay and later discovered from Samsung Support that they don't do refurbishments.
The device works fine but the main reason I got it was to run it with ICS, and of course the firmware version is not recognised in Kies.
For what it's worth...
Kernel version: 2.6.36-P6210UEKJC-CL567728
Build number: HTJ85B.UEKJC P6210UEKJC
May I ask the assembled masses here what the best way forward here is? My guess would be to learn how to root the device and then put an ICS update on that is released from this very forum?
Cheers!
David
no ICS yet, hang tight should be ny the ned of the month/start of April.. we are all hoping.
yeah, best bet would be get Odin (for windows) or Heimdall ( Linux & Mac )
find latest firmware either in development thread or sammobile.com, follow instructions and flash.
Aha... I tried the Samsung US Support live chat thing, I assumed they wouldn't mind a poor Englishman in London talking to them.
It turns out that you don't need Kies at all, they will push the updates out "OTA" if one is connected to a network via Wifi.
Do you know it took me nearly two minutes to work out that OTAS mean Over The Air ?
They said "in a month or two" for the GT-P6210 though, bummer.
I assume that the ROMs and stuff in these hallowed forums are kind of like what you do when you buy an off-the-shelf PC, ie: you spend the next day stripping all the crap out and then making a nice clean and optimised ghost image for future deployment? Or am I barking not only up the wrong tree but am in the wrong forest too?
bittersound said:
Aha... I tried the Samsung US Support live chat thing, I assumed they wouldn't mind a poor Englishman in London talking to them.
It turns out that you don't need Kies at all, they will push the updates out "OTA" if one is connected to a network via Wifi.
Do you know it took me nearly two minutes to work out that OTAS mean Over The Air ?
They said "in a month or two" for the GT-P6210 though, bummer.
I assume that the ROMs and stuff in these hallowed forums are kind of like what you do when you buy an off-the-shelf PC, ie: you spend the next day stripping all the crap out and then making a nice clean and optimised ghost image for future deployment? Or am I barking not only up the wrong tree but am in the wrong forest too?
Click to expand...
Click to collapse
Yes ota means over the air.
Yep, most rom developers strip the bloatware from the firmware and put in all kinds of optimization.
Sent from my GT-P6200 using Tapatalk
Zadeis said:
Yes I realize that now. I managed to download the US retail firmware package in the dev section finally. Took me a little while to find the password for it to decrypt it though... But all is good now!
Click to expand...
Click to collapse
Hi Zadeis, Please I would like to get the link for the US Retail Version because this is affecting me as well. I bought my Galaxy Tab Plus 7.0 (Wifi Only) off Amazon in a very good working condition, however I tampered with it and had to re-install it with the P6210XXKL2_OXEKK1_16G version. Now Kies doesn't show my firmware version and I can't perform any update.
I would like to get the link for the US Retails version as well as the password you that mentioned.
I also want to backup my tab before re-installing it. will it backup all my current configurations, apps, settings, files and the like?
Please reply ASAP.
Thanks.
Guys update software button is not reponding in my tab settings. Anyone got solution for that?
Sent from my LG-P500 using xda premium
Brabusik said:
Guys update software button is not reponding in my tab settings. Anyone got solution for that?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
Press the "Auto update"-button couple of times and then the "Update". Works at least for me...
Sent from my GT-P6210
miksumortti said:
Press the "Auto update"-button couple of times and then the "Update". Works at least for me...
Sent from my GT-P6210
Click to expand...
Click to collapse
it helped)oh stupid honeycomb)
Sent from my GT-P6200 using xda premium
P6210XXKL2_OXEKK1_16G
This one is not a US firmware so that might be the problem. This did confuse me before.

[Q] Canadians Able to update to .26

Any other Canadians able to update to .26, ive been trying for 3 days checking updates and havent gotten anything at all for signs of an update available.
Anyone know if our version up here would be slightly different at all?
I'm not in Canada but have had mine for a little over 2 weeks and haven't received the update yet either.
Sent from my ASUS Transformer Pad TF300T using xda premium
I updated mine manually. I never got any OTA. Im from Vancouver.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
the manual update doesn't let you keep root or does it?
the forums get a bit confusing on that with everyone posting slightly different things at times.
Not sure as i dont root my devices.. but im guessing it wont
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
winnipeger
As I booted for the first time the update was there. I will root when it is more solid. Besides I don't need to be rooted yet either. I hear that there will be an update soon to fix the occasional flicker prob on the left hand of the screen.
There is a. 29 US and no OTA update to. 26 WW for me in Canada.... Still at. 17. Do they do this on purpose or is it a bug?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
No update yet, though in a way I'm glad because otherwise I probably would've updated and then been unable to root without downgrading (which sounds like quite a bit of a hassle). Since I haven't encountered any major issue with the tablet thus far I'm not too worried about not having the upgrade.
I wouldn't have rooted if it weren't for Sixaxis controller needing it, but while I was at it I took advantage of that to grab Titanium and a few more root apps and am glad I rooted in the end.
Weird.. my Canadian TF300 came with US firmware. The tab was brand new sealed in box from tigerdirect.ca.
Sent from my HTC One X using Tapatalk 2
bimmerboii said:
Weird.. my Canadian TF300 came with US firmware. The tab was brand new sealed in box from tigerdirect.ca.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
That's because Tiger Direct ships product directly from their US warehouse. Same distribution for both countries. You are fortunate, will get .29 update with battery stats and face unlock.. Fyi: For Canadians wanting to upgrade to. 26, go to Asus support Site where you can download and manually install... Just did it
Sent from my ASUS Transformer Pad TF300T using XDA Premium HD app
Tempted... but losing root ... not sure if worth it!
react9 said:
Tempted... but losing root ... not sure if worth it!
Click to expand...
Click to collapse
Apparently root can be saved and restored with an app called voodoo root keeper?
Sent from my HTC Vision using XDA
David Dee said:
Apparently root can be saved and restored with an app called voodoo root keeper?
Sent from my HTC Vision using XDA
Click to expand...
Click to collapse
No, it's called Voodoo OTA Root Keeper for a reason... It only works with OTA (over-the-air) updates.
FYI to fellow Canadians not receiving OTAs, Asus has posted the .29 update on their support site today. I just installed, working perfectly. You can find it here: http://support.asus.com/Download.aspx?SLanguage=en&m=ASUS+Transformer+Pad+TF300T&p=20&s=16 Make sure you check to ensure you install the correct software version. Is confirmed in Settings/About Tablet/Build Number. Enjoy.
I am going to assume now that the bootloader unlock tool is out its easier to flash su and such onto this to root it?
am i correct on this?
I bought mine from directcanada.com and received .29 OTA no problem, straight out of the box
zurny said:
I bought mine from directcanada.com and received .29 OTA no problem, straight out of the box
Click to expand...
Click to collapse
Well sounds like the early adopters like me got screwed.. well that oughta teach me a lesson :/
Update
Mine did the OTA update to .29 a couple days ago. Should be pushing to everybody now.
still nothing here, still checking every day. where did you buy yours Fraserlm
I'm not getting anything either... got mine from BB, was on US .17, returned that due to lack up updates (and not being able to unlock), got a new one from BB which is on WW .17 and still no updates/unlock
Anyone hear anything about possible fixes from asus?

jellybean update failed...now what

I looked for and found a similar thread but it became too garbled. I downloaded and attempted to install the jb update. The update failed and i can't get another try. When i do the manual update Im told no updates are available. The only thing i remember changing was the build.prop tweaks. Naturally i made a backup of the file first. I've restored the original version of build.prop however, i still cant get the OTA update.
Can someone help me out.
Tia
Marvin
We may be screwed. Aparntly Asus blocks OTA updates after a failed attempt. I have been trying all day with no luck.
Going to call Asus tomorrow and see if they can help me out some.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
turdbogls said:
We may be screwed. Aparntly Asus blocks OTA updates after a failed attempt. I have been trying all day with no luck.
Going to call Asus tomorrow and see if they can help me out some.
Click to expand...
Click to collapse
I spoke with Asus support and the asked that I be patient and if it doesnt come again via ota, i will have to manually install it from their website. What I find intesting is that the support person said that it's NOT asus releasing JB, it's Google/Android. This was the second time I had heard that comment.
bflatmajor said:
I spoke with Asus support and the asked that I be patient and if it doesnt come again via ota, i will have to manually install it from their website. What I find intesting is that the support person said that it's NOT asus releasing JB, it's Google/Android. This was the second time I had heard that comment.
Click to expand...
Click to collapse
Sounds like VZW blaming HTC and HTC blaming VZW when update questions are posed to either
i believe you can manually update already as asus posted the file on its servers http://forum.xda-developers.com/showthread.php?p=30516010
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

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