Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
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Clear the cache & data of 'Play store' & 'Google Services Framework.'
Do update here if it solves the problem.
BTW are you still gonna make some banners for galaxy r users?
3 Doors Down said:
I am not able to update or download apps from google play on my r
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Does it show any error or is it just force closing? Try removing ur google account from ur phone. Go to Settings->applications->all->Play store-> Clear Cache. Do a reboot then add the account again. Also check the version of Play store. :fingers-crossed:
'cooleagle' said:
Clear the cache & data of 'Play store' & 'Google Services Framework.'
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Click to collapse
Just like cooleagle said above. And if you have a problem with downloading from play webstore (After wiping cache and data,) re-login to Gtalk! It should do the trick. Sometimes you may have to wait a while for effects (half an hour, hour) though.
3 Doors Down said:
Hey guys, I am from India and I am not able to update or download apps from google play on my r and neither on my brother's note.
Is anyone else facing this problem?
Sent via Tapatalk using GT-I9103
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Click to collapse
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
b99721 said:
I am facing the same issue. Download/update simply fails to 'start' for majority of apps such as adobe reader and youtube. However, I can download/updste some apps such as facebook. I had tried clearing dalvik cache and relogin to my google account. But nothing seems to solve it.
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Try the method as suggested by cooleagle and m.kochan10
How do I wipe data for play store and google service framework?
settings ->program->all -> navigate to those apps, tap and there you'll fing those options.
Sometimes, if you share SD cards between devices can trigger this problem. Try without a SD to see if this is the cause.
I did the data wipe, and downloads/updates are fine now.
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
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b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
Sent from my GT-I9103 using xda app-developers app
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Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
Try making another gmail account for play store . IMO if nothing has worked so far , a hard reset might help but keep a back up of your data before you attempt that.
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@cooeagle: thanks for the suggestion. However even this didn't work.
@pulley06: thanks for the suggestion. I am keeping full reset as my last option.
b99721 said:
I am again unable to download app updates from market. I again did dalvik cache wipe, and data wipe for google play and google framework service. I am getting error 497. Google search didn't yield anything helpful. Can someone suggest another solution?
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Hope u have CWM recovery. Try do a data wipe for google play and google framework service again. Boot into CWM recovery. Flash the file i have attached here. Do a wipe cache/Dalvik cache. Hope it shud solve ur prob. Try and let me know buddy.
@selva.simple: Thanks! This seems to have solved the problem.
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
And @'cooleagle' totally forgot about the banners will work on it asap
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3 Doors Down said:
Thank you guys for your input, but after clearing data from google services frameworks and play store I am getting some server error, and I am not able to navigate through apps in the store!
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Try THIS buddy
'cooleagle' said:
Use any task killer/switcher & switch to Google play store which is already running in the background or start it once & then switch to it.
Even if the above doesn't help them click on 'Uninstall Updates' in the by going to Settings => Applications => Mange atop => Google Play app => Uninstall Updates.
Do update here if it helps.
Cheers !
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Click to collapse
Guys I have a Note 2. I am unable to update my apps over my 3G network though I am able to download all apps. Though few apps such as chrome and dropbox and a couple others I am able to update over the 3G network. I tried to clear data of play store, play store framework, tries the factory reset but nothing seems to work. The apps are able to update over wifi or through the play webiste when my phone is connected to 3G. Dont know what the problem is. Please help guys.
Hey! Thanks a lot worked like charm! No need to reset to factory settings!
After I've installed the 10/11/2013 cm10.1 update google play does not let me anymore to update apps and when I connect to internet it keeps force closing again and again, so I can not do anything on the phone. Tried to wipe google play cache and data but that didn't fixed it, neither installing gapps again. Any suggestions without wipe data/factory reset ? Thanks.
kayospark said:
After I've installed the 10/11/2013 cm10.1 update google play does not let me anymore to update apps and when I connect to internet it keeps force closing again and again, so I can not do anything on the phone. Tried to wipe google play cache and data but that didn't fixed it, neither installing gapps again. Any suggestions without wipe data/factory reset ? Thanks.
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Click to collapse
clear data of google playstore and google play services. if this doesnt work then try installing any other version of playstore.
Nikhil said:
clear data of google playstore and google play services. if this doesnt work then try installing any other version of playstore.
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It worked by uninstalling the updates from both play store and services, and after a restart all works fine, both apps updated to latest version and works. Thanks !:good:
My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
mxrider10122 said:
My play store won't open at all. I've tried everything. It stopped working while changing roms so Here's where I am now, I have Odin back to stock on android 4.0.4. My data/texts/phone works perfectly. But when I hope the store it force closes everytime. I tried clearing app data on all the Google apps still nothing. I tried installing a new apk and that still didn't work. I tried a factory reset and still nothing. I'm all out of ideas please help!
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I noticed u said apk but did u try flashing gapps
example im on liquidsmooth play store wnt work so i go to recovery wipe catche dalvik then flash rom and gapps
maybe that would help it has for me i fhe the pas
Won't need GApps on stock. Did you clear data in Play Store and Play Services?
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I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
mxrider10122 said:
I did try to flash apps and that didn't work. So I tried 're rooting it and flashed a Rom with g apps and still nothing. That's when I Odin back to stock again. Yeah I also tried clearing the app data on both....still nothing....I'm stumped.
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Give this a try, download this http://www.androidfilehost.com/?fid=23134718111254196 ,unzip then flash the file with Odin.
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
mxrider10122 said:
Alright so i flashed the file above and now the play store opens but it says "No connection" even though i have 4G and wifi. I tried a fresh factory reset and still stuck at the No connection screen......any ideas?
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1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
buhohitr said:
1) Did you add your google account?
2) Kick start by clear data and cache for playservice and google service framework, reboot phone, once it's up, open your browser to verify internet is working, then reopen play store.
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Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
mxrider10122 said:
Yeah my google account is added. I followed your instructions and i did have internet but still no connection in the store. Can you think of anything else?
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OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
buhohitr said:
OK,
1) have to try with 4g instead of wifi?
2) so right now your phone is running pure stock ROM with no third party apps on it right? if it's, please try another google account. Remove the old one first, or if you don't have one try to sign into google to see if your account is still good. Do it a few times (login and out).
3)Check the following apps:
google play store 4.5.10
google play service 4.0.34
google sevice framework 4.3.757479
clear cache and data for all of them, then uninstall google play store, reboot phone, wait for it to update, once updated reboot then try again.
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i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
mxrider10122 said:
i have tried both 4G and wifi. Yes i am running a pure stock ROM with nothing on it. I tired another google account and still nothing. I also looked at those apps and cleared the cache and data but i cant uninstall the play store because its a system app and im not rooted or anything. After clearing the data and cache i rebooted and still having the same problem....but hey thanks for all your help thus far!
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If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
buhohitr said:
If you go into settings -> application->google play store -> it doesn't show the option "uninstall update"?? what version is this google play store??
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Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
mxrider10122 said:
Nope, it just gives me the options to force stop,disable, clear data and clear cache. the version of google play is 4.0.27
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Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
buhohitr said:
Seems like the play store apps are outdated and your phone should update automatically once it's online. You need to side load the apps from here: http://www.mediafire.com/download/20hi0n6b2876080/4510 and 4034.rar unzip then try the 4.0.34 first, reboot, see if update the rest, if still not working install the second one 4.5.10. They are apk, so just install like an app.
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Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
mxrider10122 said:
Okay, So I put them on my sd card and flashed 4.0.34 than i rebooted and still no connection. I flashed the second apk and rebooted but still got the no connection when i open the play store.
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Reboot, then go into settings and check the app version see if they both updated?
buhohitr said:
Reboot, then go into settings and check the app version see if they both updated?
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Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
mxrider10122 said:
Yeah, Google play services says its version 4.0.34 and The google play store is version 4.5.10
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Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
buhohitr said:
Do you have the option to uninstall google play store? if you do, clear data, uninstall, stop the service, then open play see if that work. Usually this issue happened to custom rom only, not stock rom, and also with hyper drive rom, where it left residual to the host file.
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Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
mxrider10122 said:
Yes i have that option so i cleared data uninstalled updates and then stopped the service. But still no connection when i open the store.
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OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
buhohitr said:
OK..let take a step back, it's possible that you need to reflash. Do a factory reset, power off, put into download mode then Odin reflash the full stock factory file. Once it boot up let it sit for 5 min before going through the setup.
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okay so you want me to reflash the apks, factory reset, power off and put into download mode and odin reflash the mf1 file you gave me. Is that correct? i just want to make sure.
Greetings devs and users,
I would like to request your help on fixing an issue i have been dealing with for the past week or so, my google play store seems to always give the infamous error 491 every time i want to update or install something, this rendered my play store useless and i haven't been able to fix via anything.
I have tried:
1 - wiping play's data and cache, then rebooting
2 - wiping google services framework's data, then rebooting
3 - Removing my account, rebooting and then re adding it
4 - doing the same above but wiping dalvik-cache
5 - uninstalling and then re installing the Play Store apk
All without even temporary success.
What i have observed during the fixes is that something always happens, which is that as soon as i re add my account and the play store fires up again the 32+ needed updates i have flash on the status bar and then vanish without leaving any trace, not even an error message, then when i try to update them manually they give error 491.
I had the same error for a while on my previous tablet (GT-P3113, CyanogenMod 10). Fixed it by totally reinstalling GAPPS