I've tried the following:
1) Installing HTC Sync Manager and HTC Sync (the older version of Sync Manager)
2) Installing the drivers included with hasoon's All-in-One Toolkit.
Neither works. Both methods result in a device labeled "E:" showing up under "Portable Devices" in Device Manager, but adb devices shows no devices, and if I choose on the phone to use it as a disk drive, it does not show up under My Computer.
I previously had a Galaxy Nexus and I had the adb usb drivers installed for that. The only thing I can think of is that the computer is somehow still defaulting to those drivers instead of using the HTC drivers, but I don't know how to solve that problem, if that is even the problem.
Any advice would be greatly appreciated!
Oh, and I also had the android-sdk installed for my Galaxy Nexus. Any chance that completely uninstalling it would help?
I had the same problem but i just figured out how to make my PC to see the HTC One S
(My Windows 7 is in Italian, so I don't know the exact translation for the links)
Start -> Right click on Computer -> Manage -> Devices -> Select the HTC Android Phone USB Device you will have in "DVD/CD-ROM", right click on it and "Deactivate" it, then you have to right click the other HTC Android Phone USB Device you will have under "Disc units" or something like that and right click it, then "Software update" (I repeat, I don't know how the buttons will be in English since I'm on Italian windows, but it'd be similar) and select the second button "Search driver software in my computer" then again the button below "Choose manually" and then just click on "Disc unit" and finally "Next" and it should work...
Hope it helped!
chrikenn said:
I've tried the following:
1) Installing HTC Sync Manager and HTC Sync (the older version of Sync Manager)
2) Installing the drivers included with hasoon's All-in-One Toolkit.
Neither works. Both methods result in a device labeled "E:" showing up under "Portable Devices" in Device Manager, but adb devices shows no devices, and if I choose on the phone to use it as a disk drive, it does not show up under My Computer.
I previously had a Galaxy Nexus and I had the adb usb drivers installed for that. The only thing I can think of is that the computer is somehow still defaulting to those drivers instead of using the HTC drivers, but I don't know how to solve that problem, if that is even the problem.
Any advice would be greatly appreciated!
Oh, and I also had the android-sdk installed for my Galaxy Nexus. Any chance that completely uninstalling it would help?
Click to expand...
Click to collapse
Try this first:
Install drivers on you PC, as you have done. Also don't forget to enable "Debugging mode" in settings. After that, when you connect phone to PC, don't select anyhing, leave it at default of "just charging".
If after the above it still won't work, then you will have to:
1) Uninstall the drivers that you installed from the toolkit.
2) You will need to change how windows handles installation of drivers, once the device is connected.
a) Right click on "Computer", then properties.
b) From the left, click on Advances System Settings
c) Click on Hardware tab.
d) Click on the second button "Device Installation Settings"
e) If you have "Yes..." selected, select "No" instead.
f) Now select "Install driver from Win Update if it is not found on my computer and save!
3) Restart you PC
4) Go to the Hasoon's All-in-One Toolkit folder and install HTC drivers again. Just make sure your phone isn't connected at this time.
5) After intallation is done, just connect you phone. Make sure "debbuging icon" is present on the phones notification bar and that is it, you don't need to enable usb storage mode.
Hope it helps.
Hi,
I just extracted the latest USB driver (USB_Acer_1.0_USB_A700 A701), but there are Windows XP, Vista and 7 drivers inside only.
i tried to install the Windows 7 driver on Windows 8 64-bit, but had no success...
The one that isn´t working is the "USB composite device" driver.
I need any Acer Windows 8 USB 64-bit drivers for Android 4.0...
Will Acer release a Win 8 driver for the A700 in near future?
Hi,
You should try installing the Android SDK, which has general Android drivers inside them.
Connect your Acer device onto your computer.
Install the Android SDK and once the program has started, it'll (down)load and show you all the Android versions and tools.
Make sure you have only selected the checkboxes "Android SDK Platform Tools" and "Google USB driver". Now click on the right bottom button labeled: "Install packages".
Select the radio button: "Accept All" and click "Install".
Now click with the right mouse button on Computer, click Manage. Go to Device Manager. Right click Acer A700, click update driver software.
Choose "Browe my computer for driver software". Choose "Let me pick from a list".
Click all devices or/and Have disk..
Go to C:\Program Files (x86)\Android\android-sdk\extras\google\usb_driver\ and click the file under the 2 folders (android_winusb.inf)
Click on the first one and install.
Good luck and let me know if you succeed.
Edit:
You can skip the first part and download the Google USB driver I uploaded:
http://www55.zippyshare.com/v/1434863/file.html
Thank you very much it worked for me!
Thanks for the re-upload but there appears to be a problem with the contents of the zip file. When I try to extract it, I get this message: " the archive is either in unknown format or damaged". Could you download it yourself, or anyone,& see if you get that message.
Cheers.
EDIT: Thanks Tom for re-uploading again. It extracted OK this time. Unfortunately, I have had to send my A510 tablet in for repair, the charge light stopped working. I must admit to some ignorance in what to do with the unzipped files, as there is no installer for it, unlike a typical install of a USB driver. Perhaps you, or anyone, could educate me a bit?
theoldfarter said:
Thanks for the re-upload but there appears to be a problem with the contents of the zip file. When I try to extract it, I get this message: " the archive is either in unknown format or damaged". Could you download it yourself, or anyone,& see if you get that message.
Cheers.
EDIT: Thanks Tom for re-uploading again. It extracted OK this time. Unfortunately, I have had to send my A510 tablet in for repair, the charge light stopped working. I must admit to some ignorance in what to do with the unzipped files, as there is no installer for it, unlike a typical install of a USB driver. Perhaps you, or anyone, could educate me a bit?
Click to expand...
Click to collapse
Sure thing,
I explained it a little in my previous post, but I will try to explain it a little better this time.
1. Click with the right mouse button on Computer.
2. Click Manage.
3. Go to Device Manager.
4. Right click Acer A700 (or A510, OR anything that looks like an unknown android device), click update driver software.
5. Choose "Browe my computer for driver software". Choose "Let me pick from a list".
6. Click all devices or/and Have disk..
7. Go to the (extracted) folder you used from my upload in the previous post (usb_driver) and click the file under the 2 folders (android_winusb.inf)
8. Click on the first one and install.
Now Windows will recognise your tablet.
If you still don't get the hang of it, check out this video I found on Youtube:
https://www.youtube.com/watch?v=RbXatmo4QBU
The video may seem a bit dull, but it's actually useful if you really can't find any of the things I explained.
In the video, the "woman" explains on how you can find the Device Manager, on another way I explained.
Follow the instruction in the video until Step 8, which means you shouldn't follow step 8 but continue from my instruction from step 5.
Good luck!
Ps. If you really really don't get to install it, I would like to offer to do it for you (no charge, if that even was a question), if you trust a complete stranger on the internet (but you can abort any time). Just PM me.
Thanks. I will do this when my A510 returns from repair. It is waiting for a part to arrive from overseas, so don't know when it will return.
theoldfarter said:
Thanks. I will do this when my A510 returns from repair. It is waiting for a part to arrive from overseas, so don't know when it will return.
Click to expand...
Click to collapse
The A510 has returned. I have tried to install your driver but have no success.
At step 6, I get presented with "Show All Devices". I am shown a list of Manufacturers & Models. I choose nothing & click "I Have Disk".
I navigate to your folder & click on android_winusb.inf
I then click on "Install From Disk" button. I am then shown the option "Select The Device Driver You Want To Install For This Hardware".
There are 3 items shown: 1. Android ADB Interface, 2. Android Bootloader Interface, 3. Android Composite ADB Interface.
I choose number 1 as that is the one I beleive you mean in your option 8.
I click "Next" & get a warning about "Installing This Device Is Not Recommended Because Windows Cannot Verify That It Is Compatible With Your Hardware". I continue the install & after about a minute, I get this message "Windows Found Driver Software For Your Device But Encountered An Error While Attempting To Install It"... and..."Android ADB Interface".... and...."This Device Cannot Start (Code 10)".
The Device Manager now shows Unknown Device as "Android Phone".
Await your reply but am thinking about reinstalling Windows 7 & leaving Win 8 until I get a touch screen laptop & Acer Tablets get a USB driver for Win 8. Acer say they are on the way but can't/won't give me a date.
Windows 8 is an annoyance on my 4 year old Asus N50Vn laptop.
Without drivers, can you still access the SD?
@theoldfarter
That's odd, but can you try choosing the third option: 3. Android Composite ADB Interface.?
Maybe the drivers I uploaded are out of date in Windows 8 and you should try installing the Android SDK.
Install the Android SDK and once the program has started, it'll (down)load and show you all the Android versions and tools.
Make sure you have only selected the checkboxes "Android SDK Platform Tools" and "Google USB driver". Now click on the right bottom button labeled: "Install packages".
Select the radio button: "Accept All" and click "Install".
Click to expand...
Click to collapse
(android_winusb.inf) will be available at the following location:
C:\Program Files (x86)\Android\android-sdk\extras\google\usb_driver\
troun2000 said:
Without drivers, can you still access the SD?
Click to expand...
Click to collapse
Yes, you can. I just tried it with my freshly installed Windows 8 machine.
@TomONeil
Tried the third option: 3. Android Composite ADB Interface but get same error message.
Downloaded the Android SDK from your link & followed your instructions but get the same error message with both option 1 & 3.
I am wondering if it has to do with the A510 being upgraded to Jelly Bean (4.1.2)?
Here is a fellow who has Jelly Bean & Windows 7, where once he had updated to Jelly Bean, his Win 7 doesn't see the tablet anymore. His name is papyb & his post is the second up from the bottom, on page 2 here: EDIT, can't post the link. Darn the rules. lol.
I will try to PM you the link.
You can try install driver from Advance Boot Options. Select no.6: disable driver signature
I am succeed on Cyrus ATOMPAD.
misterkusut said:
You can try install driver from Advance Boot Options. Select no.6: disable driver signature
I am succeed on Cyrus ATOMPAD.
Click to expand...
Click to collapse
Mmm... you lost me there.I have no idea what you mean.
misterkusut said:
You can try install driver from Advance Boot Options. Select no.6: disable driver signature
I am succeed on Cyrus ATOMPAD.
Click to expand...
Click to collapse
Googled it & now know what you mean. That option is for Windows 7.
I use windows 8 & Google tells me this about it:
"7) Disable driver signature enforcement
The Disable driver signature enforcement option allows non-signed drivers to be installed in Windows 8.
This startup option can be helpful during some advanced driver troubleshooting tasks."
I will try this but when I tried installing the driver as per Tom's instructions, the driver in question said it was digitally signed.
misterkusut said:
You can try install driver from Advance Boot Options. Select no.6: disable driver signature
I am succeed on Cyrus ATOMPAD.
Click to expand...
Click to collapse
That won't work 'cause the driver can be installed, only it's not starting.
Do you have USB Debugging turned on in the Developer Options?
TomONeill said:
That won't work 'cause the driver can be installed, only it's not starting.
Do you have USB Debugging turned on in the Developer Options?
Click to expand...
Click to collapse
Did not have that turned on. Done so but makes no difference. I have just discovered that my built-in camera is not working with Win 8, Skype says there is no camera installed. It worked with Win 7. I am thinking that the "unknown" device in Device Manager is the camera, not my tablet.
No wonder I can't install the driver to it. lol.
With the tablet not connected, I uninstall the "unknown" device & then scan for changes & it shows it again.
It looks like the A510 is not recognised by Win 8 as anything, period.
I have had enough of Windows 8. It is causing more problems than it is worth. In a couple of days, I will reinstall Windows 7 & start over.
Will report back when all has finished, which may be in 6 days time.
Thanks for your help so far.
A700, mass storage and Windows 8
Hi
I have installed the USB drivers aa told here, an device manager shows my A700 under Android Phone.
But i cant see the storage.
How can i access both internal storage and SD card on my tablet??
theoldfarter said:
@TomONeil
Tried the third option: 3. Android Composite ADB Interface but get same error message.
Downloaded the Android SDK from your link & followed your instructions but get the same error message with both option 1 & 3.
I am wondering if it has to do with the A510 being upgraded to Jelly Bean (4.1.2)?
Here is a fellow who has Jelly Bean & Windows 7, where once he had updated to Jelly Bean, his Win 7 doesn't see the tablet anymore. His name is papyb & his post is the second up from the bottom, on page 2 here: EDIT, can't post the link. Darn the rules. lol.
I will try to PM you the link.
Click to expand...
Click to collapse
I would like this link as well. Since I've updated my a510 to JB 4.1.2, my computer doesn't detect it when I plug it in via USB. I can plug a USB stick into the tablet and it sees that, but when connecting to PC, nothing at all. USB debugging is also turned on. Would love some assistance with this.
http://www55.zippyshare.com/v/1434863/file.html
This is the USB driver.
When clicking on start and entering "device manager", a new screen will pop-up showing you all the connected devices. Somewhere you should see Unknown, Fastboot, ADB, Android device/phone, A700 or Acer. Install it with the USB driver.
Note for everybody:
If it is NOT working, try to find Android Phone in the categories list when installing the driver. That one might work too if my solution doesn't work.
dis method helped me...!
theoldfarter said:
@TomONeil
Tried the third option: 3. Android Composite ADB Interface but get same error message.
Downloaded the Android SDK from your link & followed your instructions but get the same error message with both option 1 & 3.
I am wondering if it has to do with the A510 being upgraded to Jelly Bean (4.1.2)?
Here is a fellow who has Jelly Bean & Windows 7, where once he had updated to Jelly Bean, his Win 7 doesn't see the tablet anymore. His name is papyb & his post is the second up from the bottom, on page 2 here: EDIT, can't post the link. Darn the rules. lol.
I will try to PM you the link.
Click to expand...
Click to collapse
try this link... http://www.fotoclubinc.com/blog/how-to-disable-driver-signature-enforcement-to-allow-installation-of-windows-7-printer-drivers-on-windows-8/
install the drivers with signature verification off
i too had the same problem on my xperia device
its solved now. :good:
I connect my usb to the android device. my computer and android device, both detect the connection.However the folder open device files doesnt show up in my computer...and neither when i go to my computer i see my android device. how can i fix this?
when i click on the icon below. i get get eject mtp, or open devices and printers.
I do this steps
Connect your Android-powered device to your computer's USB port.
Right-click on Computer from your desktop or Windows Explorer, and select Manage.
Select Devices in the left pane.
Locate and expand Other device in the right pane.
Right-click the device name (such as Nexus S) and select Update Driver Software. This will launch the Hardware Update Wizard.
Select Browse my computer for driver software and click Next.
Click Browse and locate the USB driver folder. (The Google USB Driver is located in <sdk>\extras\google\usb_driver\.)
Click Next to install the driver.
When I reach the step Select Browse my computer for driver software and click Next..... again after i click android device it doesnt show up
instead stuff like this shows up E:\konika\IC-204_PCL_Vista_64-Bit_Ver_3.0.2.0 in my browse...
when i click on portable devices, and select nexus 4..i click update driver software.it gives me updataed software installd..
how the heck can i enter my android device from my pc? if all the connection is fine and all?
I dunno how. suddenly after i did usb tethering sthg from my phone. when i open my computer..below shows up portable devices nexus 4...
strange as heck
I put the phone connected to the computer via USB, the computer can not read file on phone. What is the problem then?
Hi,
Has anyone tried connecting the Nexus 5 to a macbook air in bootcamp? I have MTP mode enabled but cant seem to get the phone to show up as a storage device in Computer. I was however able to connect the phone via MTP to a HP laptop no problem. Anyone have any idea what might be going on?
Thanks.
I also have this problem. MTP is selected and my computer doesn't see it as a storage device.
Sent from my Nexus 5 using xda app-developers app
I had this problem with both my Nexus 7 (2013) and the Nexus 5 in Windows 8 and it came back when I updated to 8.1 (on a Windows PC, not even through Bootcamp). The following fixed the problem each time:
1) Go to Device Manager (press WIN+R, probably CMD+R in Bootcamp, type devmgmt.msc and hit ENTER).
2) Find the phone under something like Android Devices.
3) Right-click and select Update Driver Software.
4) Select Browse my computer for driver software
5) Select Let me pick from a list of device drivers on my computer.
6) Select USB Composite Device
Apologies if the text isn't exact, I'm actually on a Mac right now and don't have Bootcamp... and the PC I remoted into doesn't have an Android device plugged into it. But after doing all of that, Windows instantly recognized it and both MTP and USB debugging / ADB worked fine.
Hmm, so my phone is showing us as "MTP USB Device" under "Portable Devices" in device manager. And the " Update Driver Software" option is not available when I right click it.
howhwa said:
Hmm, so my phone is showing us as "MTP USB Device" under "Portable Devices" in device manager. And the " Update Driver Software" option is not available when I right click it.
Click to expand...
Click to collapse
I had the same problem!
None of the drivers works for me and the "Update driver" option is not available when my phone is plugged in.
Are you using a USB 3.0 port?
For some reason my phone works when I connect it through a USB 2.0 hub, but not when I connect it directly to the USB 3 port on my laptop.
Weird.
This solution worked for me. Go to http://forum.xda-developers.com/showthread.php?t=2512549 and see post #5. Be sure to thank n7of9 for the link and WugFresh for his toolkit solution. Enjoy.